299 Verizon jobs in Basking Ridge

• Average Salary: $60,000 per year
• Salary Includes: Competitive Hourly Rate, Uncapped Commission, Bonuses and Profit Sharing
• Hourly Guaranteed Pay
• Same Day Pay Options
• Career Development
• Paid Time Off
• Paid Community Time
• Paid Employee Matter Day
• Generous Community Grant Opportunities
• Medical, Dental, Vision
• 401K with Company Match
• Long-Term and Short-Term Disability
• Critical and Accident Benefits
• Family Related Time Off
• Employee Assistance Program
• Employee Referral Program
• Verizon Wireless Discount Options
• Rewards and Recognition

• Passionate customer advocate with the desire to assist, advise and educate our customers on wireless products and services.
• Drive sales and customer satisfaction, with focus on the value to all customers.
• Conduct calls to our customers who are seeking to learn more about our products and services.
• Excellent communication skills and the ability to stay connected through Company resources.
• Able to perform operational procedures including store opening and closing responsibilities.
• Ambitious, self-driven individuals who are motivated by the pursuit of retail sales milestone goals.
• Effective at balancing customer experience and performance goals.
• Attend and complete all required training and meetings for development.
• Engage in community giveback through volunteer events, donations, grants and more.
• Maintain a positive attitude, engage with energy, and participate/contribute equally.

• At least a high school diploma.
• Ability to work guaranteed full-time hours.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Reliable transportation. This position requires the ability to work in multiple locations.
• Requires frequent standing and the ability to stand, sit, walk, and bend for extended periods of time.
• Ability to lift 10 pounds as needed.
• Ability to travel approximately 10%, based on the needs of the business.
• Legally authorized to work in the U.S.

• Sales - Sales Associate - Sales Consultant - Sales Representative
• Retail - Retail Sales - Sales Manager - Account Manager

• Average Salary: $60,000 per year
• Salary Includes: Competitive Hourly Rate, Uncapped Commission, Bonuses and Profit Sharing
• Hourly Guaranteed Pay
• Same Day Pay Options
• Career Development
• Paid Time Off
• Paid Community Time
• Paid Employee Matter Day
• Generous Community Grant Opportunities
• Medical, Dental, Vision
• 401K with Company Match
• Long-Term and Short-Term Disability
• Critical and Accident Benefits
• Family Related Time Off
• Employee Assistance Program
• Employee Referral Program
• Verizon Wireless Discount Options
• Rewards and Recognition

• Passionate customer advocate with the desire to assist, advise and educate our customers on wireless products and services.
• Drive sales and customer satisfaction, with focus on the value to all customers.
• Conduct calls to our customers who are seeking to learn more about our products and services.
• Excellent communication skills and the ability to stay connected through Company resources.
• Able to perform operational procedures including store opening and closing responsibilities.
• Ambitious, self-driven individuals who are motivated by the pursuit of retail sales milestone goals.
• Effective at balancing customer experience and performance goals.
• Attend and complete all required training and meetings for development.
• Engage in community giveback through volunteer events, donations, grants and more.
• Maintain a positive attitude, engage with energy, and participate/contribute equally.

• At least a high school diploma.
• Ability to work guaranteed full-time hours.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Reliable transportation. This position requires the ability to work in multiple locations.
• Requires frequent standing and the ability to stand, sit, walk, and bend for extended periods of time.
• Ability to lift 10 pounds as needed.
• Ability to travel approximately 10%, based on the needs of the business.
• Legally authorized to work in the U.S.

• Sales - Sales Associate - Sales Consultant - Sales Representative
• Retail - Retail Sales - Sales Manager - Account Manager

Advance Our Vision Forward—Join Accelerated Management as a Verizon Sales Support Representative and help drive wireless innovation in East Brunswick!

Accelerated Management, a top-tier direct sales and marketing consultancy in East Brunswick, is hiring a proactive and highly organized Verizon Sales Support Representative. This key role supports our frontline sales team by streamlining operations and ensuring a seamless customer experience, while helping deliver tailored Verizon solutions that drive performance.

As a Verizon Sales Support Representative, you’ll serve as a critical operational backbone, delivering high-impact administrative support that enables our sales team to perform at its best. In this role, you’ll gain hands-on experience managing sales data, coordinating resources, and streamlining communication between internal teams. Your attention to detail and organizational efficiency will directly contribute to a seamless customer experience.

Verizon, Associate Director Cyber Strategy and Maturity - Application via WayUp Join to apply for the Verizon, Associate Director Cyber Strategy and Maturity - Application via WayUp role at WayUp Verizon, Associate Director Cyber Strategy and Maturity - Application via WayUp 19 hours ago Be among the first 25 applicants Join to apply for the Verizon, Associate Director Cyber Strategy and Maturity - Application via WayUp role at WayUp Get AI-powered advice on this job and more exclusive features. This role is with Verizon. WayUp is partnering with Verizon to hire top talent. # When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you’ll be doing The Associate Director, Cyber Strategy and Maturity is responsible for leading a small team of security professionals in the development and governance of Verizon’s cyber security strategy and management of our cyber maturity assessment program. This role involves the development and implementation of a cohesive cybersecurity strategy, consolidating priorities from functional teams. This leader will be responsible for developing and maintaining a portfolio of strategic initiatives that aligns with business objectives and mitigates cyber risks. The Associate Director is responsible for establishing and governing key measures of success to track the effectiveness of the cybersecurity strategy. The Associate Director will oversee and report on the sustained improvement of Verizon's cybersecurity maturity, create executive reports on this progress and results for senior leadership, and deliver objective analysis and insights. The successful candidate will conduct research and derive insights from industry publications and resources and evaluate Verizon’s capabilities against the leading industry security frameworks. Responsibilities Lead the strategy planning cycle, including the evaluation of inputs, quarterly alignment, and prioritization of business objectives. Monitor Verizon’s business initiatives and significant external factors to identify key items for the strategic roadmap. Collaborate with stakeholders to identify gaps and process improvements needed to enhance business protections and achieve risk appetite and maturity goals. Develop a cohesive strategic plan, including strategic initiatives and a comprehensive scorecard to measure effectiveness. Maintain a multi-year strategic roadmap of security initiatives, strategic outcomes, and end vision. Manage the CISO’s strategic governance, including board reporting and analytics. Socialize and align on periodic updates to the cyber strategy with cybersecurity leadership. Update the strategic roadmap with new initiatives and underlying projects. Work closely with cybersecurity teams, function owners, and risk and control teams to report on the progress of cybersecurity strategic initiatives to senior leaders. Maintain a strategic metrics framework, reporting platform, and publication of results. Facilitate the execution of the cybersecurity roadmap and drive accountability. Evaluate current-state cyber program maturity and define target-state maturity levels aligned with Verizon’s risk appetite and business objectives. Design and manage the continuous monitoring program to track cybersecurity maturity and identify areas for ongoing improvement. Execute the annual cyber maturity assessment plan, aligned with industry frameworks and tailored to Verizon’s risks, threats, and business objectives. Maintain a deep understanding of cybersecurity frameworks (e.g., NIST CSF) and their application to Verizon’s environment. Develop and deliver executive-level reports on cybersecurity maturity, providing clear and concise insights into progress, challenges, and recommendations. Evaluate and manage relationships with external vendors providing maturity assessment and audit tools and services, ensuring alignment with Verizon’s security objectives and budget. Drive automation and continuous improvement by understanding processes, evaluating and implementing automation tools, and measuring the effectiveness of automation initiatives. What we’re looking for You’ll need to have: Bachelor’s degree or six or more years of work experience. Six or more years of relevant work experience. Experience developing and implementing Technical Education and Awareness programs and strategies. Experience in one or more of the following fields: Cyber Security, Learning & Development, Communications, IT, Application Development or Network Engineering. Even better if you have: A degree in Cyber Security, Computer Science, Information Systems or related fields. Strong understanding of Verizon cybersecurity services and capabilities Advanced knowledge of cybersecurity frameworks (i.e. National Institute of Standards and Technology (NIST) special publications and frameworks) Solid understanding of fundamental cybersecurity concepts, threats, vulnerabilities, and mitigation strategies. Ability to consistently exercise sound judgment, perform thorough analysis, and recommend decisions in an organized manner Strong project management experience and the ability to prioritize and balance multiple projects simultaneously. Experience leading a small team, setting performance goals, conducting performance reviews, and addressing performance issues. Excellent communication, interpersonal, and collaboration skills, with the ability to effectively interact with technical and business senior staff. Excellent analytical skills with the ability to analyze data, identify trends, and make data-driven decisions. Advanced experience using SmartSheets, Excel, Sheets Proven ability to build strong relationships with stakeholders across the organization and manage relationships with external vendors. Security certifications such as CISSP, CISM, CRISC, CompTIA Security+ Demonstrated vendor management experience # Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager. # Scheduled Weekly Hours 40 # Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. # Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $126,000.00 - $42,000.00. Seniority level Seniority level Mid-Senior level Employment type Employment type Part-time Job function Job function Business Development and Sales Referrals increase your chances of interviewing at WayUp by 2x Sign in to set job alerts for “Strategy Associate” roles. Supply Chain Strategy and Transformation Associate East Hanover, NJ $106 300.00- 141,900.00 6 days ago Morristown, NJ 140,000.00- 160,000.00 1 day ago Associate Director/Director of Business Development Customer Strategy Manager - Women's Health Warren, NJ 80,000.00- 110,000.00 1 month ago Associate Account Executive, Screening Sales (Morristown, NJ North) Senior Director Consultant Strategy (Hybrid) Supply Chain Manager | Strategy & Transformation Associate Account Executive, Screening Sales (East Brunswick, NJ) Manager, Sales Strategy - Digestive Health Senior Manager, Development to Launch Analytics Supply Chain Strategy and Transformation Manager East Hanover, NJ 117,400.00- 161,425.00 2 weeks ago Associate Director, Global Awareness Media Senior Manager Sales Incentives and Strategy Strategic Operations Lead, Sterile Product Development Mergers and Acquisitions IT Strategy and Diligence Manager Associate Manager, Global Organic Mobile Acquisition - Contract Associate Director, EMES Operational Excellence and Compliance We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Description

As a member of the Information Services Department, the Technical Support Analyst is responsible for providing outstanding phone and e-mail support as a first point of contact for users calling about computer questions, issues, and requests. This individual communicates courteously and effectively to all attorneys and staff to ensure high-level customer service standards are met. Please note that the required work schedule for this position is 11:00 am-8:00 pm Eastern Time (8:00 am-5:00 pm Pacific Time).

ESSENTIAL FUNCTIONS:

• Provides outstanding phone and e-mail support as a first point of contact with the IS HelpDesk for all Fox Rothschild computer users.

• Documents all pertinent end-user identification information and nature of problem or issues in Service Now system.

• Access knowledge bases and resources on the Internet to aid in problem resolution.

• Assists as a member of the team for the development and maintenance of the service desk application (Service Now), with team members to keep up to date with knowledge about the use of defined tools, templates and standards.

• Develops help sheets and frequently asked questions lists for Solutions knowledge base.

ADDITIONAL FUNCTIONS:

• Perform other duties, as assigned.

QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES):

Education:

• Associate's degree in related field or an equivalent combination of experience and education is required.

Experience:

• Minimum of two years of related experience in a technical phone support center/helpdesk environment; law firm experience preferred.

• Application support experience with Office 365 products with an emphasis on Word and Excel.

• Experience with DMS/FileSite a plus.

Knowledge, Skills, & Abilities:

• Working knowledge of network and local PC diagnostic utility tools.

• Exceptional written and oral communication skills.

• Ability to work in a fast-paced team environment.

• Exceptional customer service orientation.

• Flexibility of schedule, may need to cover other shifts, or occasional off-hour availability is required.

• Ability to absorb and retain information quickly.

• Ability to effectively prioritize and execute tasks in a high-pressure work environment.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHYSICAL REQUIREMENTS

Medium Work: Exertion of physical strength to lift, carry, push, pull, or otherwise move objects 20 to 50 pounds frequently, and/or greater than negligible up to 10 pounds.

VISUAL ACUITY

Worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

COMPENSATION & BENEFITS

The salary ranges for this position apply to the respective listed locations. The salary range reflects a variety of factors that are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for a position. Reasonable estimates of the current ranges for this position are:

• Las Vegas: $60,000 to $5,000

• Atlantic City, Chicago, Denver, Minneapolis, Morristown, Princeton, Washington, D.C.: 68,900 to 75,000

• Los Angeles, New York, San Francisco, Seattle: 70,000 to 85,000

For information on Fox Rothschild's compensation and benefits visit: Compensation & Benefits (foxrothschild.com) (

DISCLAIMER

Fox Rothschild LLP is under no obligation to provide sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.

The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities, or requirements the employee may be required to perform, and the employee may be required to perform additional duties. Additionally, management reserves the right to review and revise the job description at any time. Employment with the firm is at-will. Employees must be able to satisfactorily perform all of the essential functions of the position with or without a reasonable accommodation. If an accommodation request would cause an undue hardship or a safety concern, the individual may not be eligible for the position.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights ( notice from the Department of Labor.

Technical Support Analyst - ( 250003I )

Description

CONSTRUCTION SPECIALTIES, INC.

Founded in 1948, Construction Specialties (CS) is a specialty building products manufacturer. CS provides solutions to building challenges that architects, designers, building owners, facility managers, and contractors face every day. Since inventing the first extruded louver, CS has become a global leader in all our product categories. Our products are a part of some of the most iconic buildings around the world-from the world's tallest tower, Burj Khalifa in Dubai, to the Oculus at the World Trade Center Transit Hub in Manhattan. If you want to work in an inspiring atmosphere and collaborate with customers and colleagues to solve challenges, we're the right place for you. CS: People. Buildings. Better.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by applicable federal, state or local law.

SCOPE OF POSITION:

IT support professional, who resolves a variety of technical issues relating to the organization's computer systems, telecommunication network, LANs, WANs and desktop computers, whether these components are located onsite or in the field. Technical Support Analysts are experts who provide the foundation of Construction Specialties' digital infrastructure.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, including but not necessarily limited to the following:

Install and configure computer hardware and software.

• Troubleshoot, diagnose, and resolve hardware/software problems.

• Administer AD, Egnyte, Okta, O365 email accounts.

• Provide support for customers via ServiceNow ticketing system.

• Restore deleted files from backup (w/Systems Engineering)

• Collaborate with IT departments on various projects.

• Interface between customer and second tier support.

• Set up for conference room meetings

• Train and review general policies and procedures with new hires.

• Report local IT operations/projects to Facility and IT management.

• Perform other related duties assigned by IT Management.

• Produce Knowledgebase articles as needed/requested

Qualifications

KNOWLEDGE/ SKILLS/ EXPERIENCE/ EDUCATION: (Minimum Education and/or Experience required)

• Windows Workstation OS (Windows 10. 11)

• PC hardware/software set-up and troubleshooting

• Microsoft Office Suite experience

• Basic networking concepts

• Strong verbal, written, and technical communication

• Strong analytical skills and troubleshooting methods

• Strong technical knowledge of personal computers and network systems

• Ability to work non-standard hours as circumstances dictate

• A certification or Microsoft certification preferred

• Associates Degree or minimum of 2 years' experience in help desk / PC support role

• Ability to travel 35%

COMPENSATION

• Annual Base Salary Range: $43,000 - $58,000. Range will vary by experience and geographic market

• Bonus Plan

• Medical & Prescription benefits with company contribution

• Dental benefits

• Vision benefits

• Disability benefits

• Life Insurance

• Tuition Assistance

• 401(k) program with company match

• 3 weeks PTO

• 10 Paid Holidays 4 Floating holidays

Primary Location : US-NJ-Lebanon

: IT

Travel : Yes, 15 % of the Time

Employee Type: : Full-Time Regular

Req ID: 250003I

Johanna Foods is a state-of-the-art food manufacturer located in Flemington, New Jersey. Privately operated since 1995, Johanna Foods is now one of the country's largest producers and distributors of fruit juices, drinks and yogurt. Our products include the popular La Yogurt and Sabor Latino yogurt, Tree Ripe juices, Earth Wise juice beverages, Ssips and Sabor Latino drinks and nectars, and Ssips aseptic drink boxes, all using cutting-edge technologies and only the freshest, highest quality ingredients. Johanna Foods is also a leading private label and co-pack juice and yogurt producer, manufacturing products for numerous leading retailers and brands.

What we offer:

Competitive compensation and benefits package, including medical, dental, vision, 401k, life insurance, short term disability insurance, long term disability insurance, vacation, and tuition reimbursement.

• Desktop hardware, laptops, peripheral and software support.
• Follow design or installation specifications.
• Respond to user requests, troubleshooting the nature of the problem and taking necessary steps to resolve the problem.
• Using developed training materials and procedures, train users in the proper use of hardware and software.
• Establish and maintain vendor relationships, working with vendors to resolve hardware and software problems.
• Phone system Moves, Adds and Changes.
• Contribute to day-to-day administration of the Network environments.
• Perform basic tasks related to data center management, working with servers, firewalls and switches.
• Project work as assigned by IT management.
• Ability to be “on call” on a rotating basis.
• Some second shift vacation coverage 11 AM – 7:30 PM

• Must have an associate’s degree or 3-5 years of experience in a PC/LAN environment.
• Experience with Cisco switches and routers is a must.
• Experience with Miltel Phone VOIP or other VOIP systems a plus.
• Entry level Cisco certifications are a plus (CCENT, CCNA… )
• Operational knowledge of IBM AS/400 a plus.
• Experience in a warehouse or manufacturing environment is preferred.
• Must have basic hardware and software troubleshooting skills, proficiency with Windows operating system and Microsoft Office Suite.
• Understanding of network cabling (CAT6, CAT5, Fiber Optics).
• Experience with PC, servers and network monitoring, management tools and core services technology.
• Ability to problem solve.
• Good interpersonal skills.
• Desire to take advantage of learning opportunities.
• Independent, self-starting positive attitude.
• Strong organization skills and attention to detail.
• Possess a current driver’s license and reliable personal vehicle.
• Lift, unbox, and install hardware across campus environment; must be able to lift 50 pounds.

The Lewis-Sigler Institute (LSI) at Princeton University is looking for a Technical Computing Support Specialist (SCAD/DCS). The SCAD/DCS reports to the IT Support Manager and is responsible for day-to-day computing support for faculty, staff, and students in the LSI.

This position is an onsite role. 

Responsibilities will include :

• Installation, maintenance, and repair of desktop/laptop computing systems.
• Support and administration of Windows, Mac OS, and Linux operating systems.
• Support for collaboration tools such as Zoom, Skype, GoToMeeting, Microsoft Teams.
• Diagnose, troubleshoot, and repair computing hardware and software.
• Troubleshoot desktop/laptop computer security issues.
• Provide support for all standard productivity software (Microsoft Office - Access, Word, Excel, PowerPoint, Outlook; Photoshop; Acrobat; Microsoft Teams), various email and calendar clients, University administrative systems, and in-house applications. Includes installation, troubleshooting, user assistance and training.
• Installation, configuration, and maintenance of University back-up and antivirus software on all desktop/laptop operating systems.
• Order and maintain shared desktop systems used for teaching including imaging, software installation, and software upgrades.

• Educate and train administrative staff on proper computing techniques, security, and use of applications.

• Assist Linux system administrators with basic support for LSI’s research computing facility including account creation, system monitoring, triaging trouble tickets, and resetting passwords. Prepare equipment for surplus.

• Provide guidance for faculty, staff, collaborators, and students on their computing purchases; specify, order, install and configure new end user devices including Windows, Mac OS, and Linux computers, printers, smart phones, tablets, dongles and other computing related devices.

• Assist users and maintain pathways from home computers to campus systems for remote access to desktop and research computers. Assist with installation and troubleshooting of VPN and other remote access software.

• Use LSI’s helpdesk ticket system to manage tasks, requests for help, day-to-day activities.

• Provide support for LSI's wiki and calendaring applications including creation, development and maintenance of sites. Content update support for LSI's public site using Content Management Systems such as Drupal and WordPress.

• Take full advantage of training opportunities provided by the SCAD/DCS program.

• Attend monthly SCAD/DCS meetings and participate in other pertinent OIT and/or campus computing groups.

Essential :

• A bachelor's degree in Computer Science, related field or equivalent work experience, with experience in a university setting a plus.
• Significant experience in administration, maintenance, and user support of Mac OS and Windows.
• Experience with Linux as both a user and administrator is desired.
• Strong troubleshooting, analytical, and problem-solving skills.
• Ability to work effectively and collaboratively as part of a team.
• Excellent organizational skills.
• Detail-oriented and able to make connections between similar problems.
• Excellent communications and interpersonal skills, including the ability to build good working relationships with people of diverse personalities and professional backgrounds.
• A strong customer service focus.
• The ability to work independently, self-motivate, and to manage multiple priorities simultaneously is essential. Ability to research hardware and software issues in a thorough manner.
• Ability to follow up on open items and complete tasks in a timely manner including meeting deadlines and anticipating and addressing problems and delays.
• Flexibility in adjusting work schedule to accommodate priority needs, downtime, and emergencies.
• Experience in installing (when applicable), maintaining, troubleshooting, and using standard systems and software applications: Office Suite and Microsoft 365 (including Outlook); SharePoint; Mac OS utilities, calendar, and mail applications; Google tools such as drive, mail, and calendar.
• An understanding of and experience with TCP/IP networking and related protocols.
• An understanding of desktop/laptop security tools and applications.
• The ability to keep abreast of new technologies including computer software and hardware, smart phones, and peripheral devices is a must for this position.
• The desire and ability to learn and utilize new technologies easily.
• Must be able to lift 50 lbs., twist bend and work in awkward positions.

Preferred :

• Familiarity with Linux and Linux system administration.
• Ability to write simple shell scripts to automate administrative tasks.
• Familiarity with Audio/Visual tools and equipment.

The final candidate will be required to successfully pass a pre-employment physical and a background check.    

Princeton University is an Equal Opportunity and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

The University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's qualifications, work experience, education/training, key skills, market, collective bargaining agreements as applicable, and organizational considerations when extending an offer. The posted salary range represents the University's good faith and reasonable estimate for a full-time position; salaries for part-time positions are pro-rated accordingly.

If the salary range on the posted position shows an hourly rate, this is the baseline; the actual hourly rate may be higher, depending on the position and factors listed above.

The University also offers a comprehensive benefit program to eligible employees. Please see this link for more information.

Technical Support Specialist US-NJ-Princeton Job ID: 2025-20675 Type: Full-Time # of Openings: 1 Category: Information Technology Overview The Lewis-Sigler Institute (LSI) at Princeton University is looking for a Technical Computing Support Specialist (SCAD/DCS). The SCAD/DCS reports to the IT Support Manager and is responsible for day-to-day computing support for faculty, staff, and students in the LSI. This position is an onsite role. Responsibilities Responsibilities will include : Installation, maintenance, and repair of desktop/laptop computing systems. Support and administration of Windows, Mac OS, and Linux operating systems. Support for collaboration tools such as Zoom, Skype, GoToMeeting, Microsoft Teams. Diagnose, troubleshoot, and repair computing hardware and software. Troubleshoot desktop/laptop computer security issues. Provide support for all standard productivity software (Microsoft Office - Access, Word, Excel, PowerPoint, Outlook; Photoshop; Acrobat; Microsoft Teams), various email and calendar clients, University administrative systems, and in-house applications. Includes installation, troubleshooting, user assistance and training. Installation, configuration, and maintenance of University back-up and antivirus software on all desktop/laptop operating systems. Order and maintain shared desktop systems used for teaching including imaging, software installation, and software upgrades. Educate and train administrative staff on proper computing techniques, security, and use of applications. Assist Linux system administrators with basic support for LSI's research computing facility including account creation, system monitoring, triaging trouble tickets, and resetting passwords. Prepare equipment for surplus. Provide guidance for faculty, staff, collaborators, and students on their computing purchases; specify, order, install and configure new end user devices including Windows, Mac OS, and Linux computers, printers, smart phones, tablets, dongles and other computing related devices. Assist users and maintain pathways from home computers to campus systems for remote access to desktop and research computers. Assist with installation and troubleshooting of VPN and other remote access software. Use LSI's helpdesk ticket system to manage tasks, requests for help, day-to-day activities. Provide support for LSI's wiki and calendaring applications including creation, development and maintenance of sites. Content update support for LSI's public site using Content Management Systems such as Drupal and WordPress. Take full advantage of training opportunities provided by the SCAD/DCS program. Attend monthly SCAD/DCS meetings and participate in other pertinent OIT and/or campus computing groups. Qualifications Essential : A bachelor's degree in Computer Science, related field or equivalent work experience, with experience in a university setting a plus. Significant experience in administration, maintenance, and user support of Mac OS and Windows. Experience with Linux as both a user and administrator is desired. Strong troubleshooting, analytical, and problem-solving skills. Ability to work effectively and collaboratively as part of a team. Excellent organizational skills. Detail-oriented and able to make connections between similar problems. Excellent communications and interpersonal skills, including the ability to build good working relationships with people of diverse personalities and professional backgrounds. A strong customer service focus. The ability to work independently, self-motivate, and to manage multiple priorities simultaneously is essential. Ability to research hardware and software issues in a thorough manner. Ability to follow up on open items and complete tasks in a timely manner including meeting deadlines and anticipating and addressing problems and delays. Flexibility in adjusting work schedule to accommodate priority needs, downtime, and emergencies. Experience in installing (when applicable), maintaining, troubleshooting, and using standard systems and software applications: Office Suite and Microsoft 365 (including Outlook); SharePoint; Mac OS utilities, calendar, and mail applications; Google tools such as drive, mail, and calendar. An understanding of and experience with TCP/IP networking and related protocols. An understanding of desktop/laptop security tools and applications. The ability to keep abreast of new technologies including computer software and hardware, smart phones, and peripheral devices is a must for this position. The desire and ability to learn and utilize new technologies easily. Must be able to lift 50 lbs., twist bend and work in awkward positions. Preferred : Familiarity with Linux and Linux system administration. Ability to write simple shell scripts to automate administrative tasks. Familiarity with Audio/Visual tools and equipment. The final candidate will be required to successfully pass a pre-employment physical and a background check. Princeton University is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. KNOW YOUR RIGHTS Standard Weekly Hours: 36.25 Eligible for Overtime: No Benefits Eligible: Yes Probationary Period: 180 days Essential Services Personnel (see policy for detail): No Physical Capacity Exam Required: Yes Valid Drivers License Required: No Experience Level: Associate #LI-JJ1 PI269517284 #J-18808-Ljbffr