39,346 Veterinary Receptionist jobs in the United States

Job Description

Benefits/Perks

• Competitive Hourly Pay
• Career Growth Opportunities
• Fun and Energetic Environment
• Discount on Products and Services
  
  

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  Greets visitors and obtains names and other pertinent information, notifying appropriate individuals of clines arrival.
• Answers and routes calls, as necessary, to appropriate individuals.
• Accurately takes and delivers messages.
• Maintains log of all calls requiring further action.
• Accepts and signs for packages, and notifies addressee of package arrival.
• Performs a variety of routine clerical tasks.
• Maintains clean and orderly reception area.
• Retrieves, sorts, and delivers mail.
• *The company reserves the right to add or change duties at any time.

• Two or more years of customer service experience in vet clinics field is preferred
• Previous experience as a receptionist is preferred
• Excellent communication skills with a focus on customer service
• Strong work ethic and positive attitude
• Familiar with computers and scheduling software
• Excellent multi-tasking skills
  
  

Job Description

Burrwood Veterinary is building a new type of veterinary clinic from the ground up - and we’re looking for a veterinary receptionist to join the team!

We are committed to progressive medicine with a strong focus on both urgent and wellness care. Our emphasis on quality medicine combined with a strong client service approach powered by technology, allows us to create a next generation veterinary experience.

We’re looking for a veterinary receptionist that is willing to think outside the box, has strong communication skills, and comfortable in a fast paced environment.

Your Role:

• Greet and check in clients
• Answer phone calls and emails
• Schedule appointments and procedures
• Provide pet parents with hospital information

You’ll be a Great Fit if:

• Love animals
• Team player with collaborative mindset
• Tackle challenges head on
• Positive attitude with a sense of humor

Core Values

• We’re Driven by a passion for animals. When it comes to our veterinary services, everything we do is driven by our love for animals. That is why you can enjoy complete peace of mind that your beloved pet is in good hands. We guarantee we will treat each animal as if it was our own, giving them the very best care and support possible.
• We’re stronger together. We understand that by collaborating as a team, we can provide our clients and their pets with unrivaled knowledge and standards of care. We believe that by creating a fun and supportive culture, your pet will be more relaxed and at ease.
• We’re transparent and honest. We pride ourselves on providing all of our clients with complete transparency. Our team will always be willing to communicate with you”, share our in-depth knowledge, and answer any questions. We want you to understand exactly what your treatment options are and how we can help your pet.
• We practice with purpose. We’re incredibly proud to be a part of this special community and strive to always give back to local residents. Whether it is hosting educational programs for veterinary or aspiring veterinary students, working with local animal rescues or providing veterinary care you can count on, our entire team performs with purpose.
• We’re forward thinking. Our entire team is empowered to stay informed on new technology, innovation and practices, ensuring at Burrwood Veterinary you are receiving the highest quality of medicine.

We promise to provide an environment that is centered around community, trust and a new fresh mindset about what a veterinary hospital can look like. We’re excited to chat!

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Job Description

Position : Veterinary Receptionist
Hours : Full Time, some weekends and evenings (Mon 8-5, Thur 8-7, Fri 8-7, Sat 9-4)
Supervisor : Clinic Client Services Supervisor
Classification : Non-exempt, Hourly

SUMMARY Are you looking for meaningful employment with a company that helps make the world a better place? Do you like the idea of being part of a passionate, mission-drive team committed to helping animals? Would you enjoy working each day with people, cats, and dogs? The Veterinary Receptionist for the Humane Society of Huron Valley combines the duties or a receptionist with those of an animal care worker. We seek a person with exceptional customer service skills who is passionate about helping both animals and people. Position provides strong compensation, outstanding benefits, in-depth training, and a warm, supportive working environment.

QUALIFICATIONS Must be an energetic, trustworthy, sensitive, flexible, and compassionate individual with excellent communication and customer relations skills. The Clinic Veterinary Receptionist must work effectively in a high stress, fast-paced environment while remaining calm under pressure. Any employee must be highly committed to our goal of taking care of our community’s pets and helping support the greater HSHV animal shelter. Past veterinary experience a plus.

DUTIES AND RESPONSIBILITIES

1. Provide exceptional customer service to all individuals and animals who interact with our veterinary clinic, including both clients and co-workers. Immediately greet clients and potential clients both in-person and over the phone.

2. Manage a high volume of incoming and outgoing calls, answering, or forwarding appropriately and promptly.

3. Schedule Veterinary Clinic appointments, both surgical and outpatient.

4. Create and maintain new patient records in our software system.

5. Check patients in, gathering medical history and other information as needed.

6. Check patients out, explaining surgical aftercare, medications or prescriptions, and any additional treatments as necessary.

7. Work cooperatively with co-workers and volunteers to ensure the smooth flow of clinic operations, while meeting the highest standards of animal care. Bring problems and concerns to the clinic leadership team efficiently and in an appropriate manner.

8. Learn and effectively communicate the purpose and benefits of our preventative and retail products to clients.

9. Maintain a clean, welcoming, and safe lobby for clinic customers - both people and pets.

10. Process client invoices, collect payment, issue receipts (credits, change, etc.) and enter data into the software system in a consistently accurate, complete, and timely manner. Adhere to all cash management standards of practice. Balance the cash drawer.

11. Attend clinic and staff meetings.

12. Train administrative volunteers.

13. Other duties as assigned, including educating clients, special tasks assigned by Clinic Director, and additional clinic support as needed.

14. Exhibit consistent kindness, warmth and commitment to our team and our customers.

Job Description

We Would Love for You to Join the My Pet’s Vet Family!

My Pet's Vet is looking for a Customer Service Representative with growth opportunities at our Buford, Georgia Animal Hospital. At My Pet’s Vet, our main goal is to create a happy and positive work culture. We achieve this by creating flexible work schedules, establishing good workflow and labor appropriation within the hospital, acknowledging achievements using frequent pay evaluations, assisting with continuing education, and rewarding all staff members through bonus programs. Most of all we want to provide the best care possible to our patients, in turn, giving you a sense of pride in your work. Join us in upholding and preserving our company’s motto “Healthy Pets and Happy Parents!” Apply today!

Pay Rate - $13-$16 Based on Experience.

Responsibilities and Duties

Your basic duties as a CSR at My Pet’s Vet are as follows

• Greeting Clients
• Answering Phones
• Differentiating Between Routine and Emergency Cases
• Scheduling Vet Appointments
• Admitting and Checking Out Patients
• Processing Payments
• Communicating Information Between the Clients and Our Staff

Qualifications and Skills

• Previous experience in the veterinary industry required.
• Excellent customer communication skills.
• Motivated and passionate about helping animals is a must
• Experience using multiple-line telephone systems.
• Ability to complete assigned tasks in the time allotted without direct supervision
• Demonstrated ability to show empathy toward clients and treat animals with respect and compassion.
• Excellent interpersonal communication skills.
• A commitment to outstanding client service.

Company Benefits and Perks

• Flexible Schedule
• Free Wellness Plans for Personal Pets
• Employee Training Programs with Completion Bonus
• Profit Sharing Bonus
• Paid Time Off
• 401(k) Plan with Matching Contributions
• Health, Dental, and Vision Plans
• Short- and Long-Term Disability Plans
• Life, Accident, and Critical Illness Plans

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Job Description

Company Description

At Kennesaw Mountain Animal Hospital , we provide family-focused pet care that is tailored to your pet’s individual needs. We’ve grown our practice through compassion, knowledge, and consistent quality vet services. Your pet’s health and comfort are our ultimate concerns when you walk through our doors. We’re known for our friendly, compassionate staff and our doctors’ personable bedside manner. You and your pet will feel at ease throughout your visit. This personable and caring environment begins a dialog where pet parents feel comfortable asking questions. Most importantly, our doctors will listen to your concerns. You can expect a doctor/client/pet relationship like no other you’ve ever experienced in veterinary pet care. We say, “We treat you like family… and your pets as our own”.

Voted Best of Cobb: Best Veterinary Group – Best Training - Best Groomer, our thriving veterinary practice of thirteen years is fortunate to have a loyal client base from the surrounding affluent neighborhoods in the West Cobb area. Our 11,000 sq. ft. state-of-the-art facility houses a 5,000 sq. ft. full-care hospital located on our upper level, a 5,000 sq. ft. Pet Resort located on our lower level, and an additional 1,000 sq. ft. on our top floor dedicated to continuing education for both staff and clients. Our practice requires all staff to hold themselves to the highest standard of care, and to expect the same from their employer. Our style of care is dedicated to educating our clients, and exercising compassion for our patients and their owners, with an emphasis on stress-free handling of our patients.

To learn more about us click here. 

Job duties include, but are not limited to:

Maintain the visual appeal of the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

We’re looking for:

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.
• Saturday coverage rotations

Practice Highlights:

•  A family-oriented practice with a focus on stress-free pet care…it’s about QUALITY  not quantity.
• An incredible team of highly-skilled tech staff to provide valuable leverage for our doctors to focus on the practice of medicine.
• Protocols created from experience to streamline the process of pet care.
• Full Pharmacy with Compounding Capabilities
• An understanding of the importance of “quality of life” for our staff, their health, and their families.
• A positive and fun (sometimes crazy) staff.

Pay range:  $15-$20/hr, depending on experience

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) 
• Employee Assistance Program 
• Paid Vacation and Sick Time for ALL Employees 
• Paid Bereavement Program 
• Paid Parental Leave Program  
• Competitive Compensation  
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Assistance Program 
• Access to a CVA/CVT/CVPM Partnership through Penn Foster 
• Career Development Opportunities 
• Referral Bonus Program for most positions! 
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) 

*Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit   

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