11 Windham Hospital jobs in Willimantic

**Sales Representative - Patient Care**
As a Sales Representative at Stryker, you will be at the forefront of promoting and selling our Acute Care products, with a focus on Patient Care solutions, to healthcare providers. You'll work with a diverse range of products, including bed frames, patient room furniture, and support surfaces. Your role will involve building and maintaining strong customer relationships, addressing inquiries, negotiating pricing, and managing orders seamlessly. By staying informed on industry trends, competitor activity, and regulatory shifts, you'll position Stryker's products effectively in the marketplace. You'll also have the opportunity to exceed sales targets, monitor your performance, and collaborate with marketing and support teams to drive business growth and success.
**What you will do**
+ Continue experience in sales or clinical setting.
+ Promote and sell Stryker Patient Care products to meet our customers' needs.
+ Become a Patient Care expert as you work with a sophisticated audience of surgeons, nurses, and hospital administrators.
+ Focus on customer satisfaction by solving problems through a consultative approach and providing a highly responsive and unsurpassed level of customer service.
+ Take pride in cost reduction, and commit to on-time, complete, and error free shipments.
+ Display experience with reports and budget, customer service, and project management.
+ Have basic knowledge of market research, new product introduction, Profit and Loss (P&L) management, and field testing.
**What you need**
**Required:**
+ High school diploma and 5+ years of professional experience.
+ Valid driver license in the state of residence and a good driving record.
**Preferred** :
+ Bachelor's Degree.
+ **$60,000 base** and eligible to earn commission and/or bonuses + benefits.
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.

* Float Position
* CCHT / Dialysis Experience Required
* The location will vary between all Facilities in the North CT Area: Newington, Meriden, East Hartford, Bristol, Plantsville, Bloomfield
**PURPOSE** **AND** **SCOPE:**
Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for the setup and operation of hemodialysis machines. Assist in the maintenance of a safe and clean working environment. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).
**PRINCIPAL** **DUTIES** **AND** **RESPONSIBILITIES:**
**Patient Related**
Education:
+ Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access.
Treatment:
+ Welcome assigned patients and inquire as to their wellbeing since their last treatment.
+ Evaluate vascular access for patency, perform vascular access cannulation, and perform administration of heparin as delegated or as allowed by state law.
+ Obtain necessary pre and post treatment vital signs and weight and perform vascular access evaluation pre- treatment
+ Initiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD).
+ Evaluate intradialytic problems and provide intervention as prescribed by physician order or as directed.
+ Monitor patients' response to dialysis therapy.
+ Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document.
+ Discontinue dialysis treatment according to established procedures and evaluate patient prior to termination of venous access - standing & sitting blood pressure
+ Obtain Hemostasis and apply appropriate dressings.
+ Evaluate the patient prior to discharge.
+ Perform and record Pre and Post dialysis evaluation, weight, and vital signs with initial identification
+ Responsible for calculating and entry of individual patients' dialysis machine programming for Ultrafiltration (UF) goal; treatment time; and UF modeling as prescribed.
+ Responsible for ensuring appropriate safety alarms are enabled, including Narrow Venous Limits, (NVL) 160.
+ Record accurate and timely information regarding vital signs and treatment parameters onto the Hemodialysis Treatment Sheet with initial identification
+ Responsible for accurate documentation of information related to patient treatment including completion of Hemodialysis Treatment Sheet and, if applicable, progress notes.
+ Report any significant information and/or change in patient condition directly to the registered nurse or supervisor.
+ Observe patient and conduct machine safety checks according to facility policy. Report any change or unusual findings to the registered nurse or supervisor.
+ Perform and document any intervention for unusual patient status and document patients' response to intervention.
+ Evaluate patients' vascular access during treatment including arterial and venous monitoring pressures, provide appropriate intervention as needed, document and report any unusual findings to the registered nurse or supervisor.
+ Obtain all prescribed laboratory testing and prepare specimens for collection.
+ Ensure that all blood spills are immediately cleaned with appropriate disinfectant according to facility policy.
+ Prepare, organize, and efficiently utilize supplies and equipment to prevent wastage.
+ Monitors patients performing self-care under the supervision of RN.
**Staff Related**
+ Assists in training of applicable direct patient care staff on appropriate programs under the supervision of a nurse.
Education/Communication:
+ Follows all organization business policies, procedures and systems incorporated into training, including compliance with ethical business practices
+ Maintain environmental integrity and aesthetics - ensure all areas are safe and clean.
+ Clean and disinfect dialysis machine surface, chair, equipment, and surrounding area between treatments according to facility policy.
+ Conduct all tasks necessary for preparation for dialysis treatment and document where appropriate and perform all required pretreatment dialysis machine alarm testing including Pressure Holding (PHT).
+ Initiate Solution Delivery System (SDS) system.
**RECORD KEEPING:**
+ Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities.
+ Enters all treatment data into the designated clinical application in an accurate and timely manner.
+ Review treatment sheets for completeness, ensure nursing signatures are documented, and ensure
omitted entries are completed or corrected by appropriate staff.
+ Prepare initial patient chart for admission and compile paperwork for appropriate placement in chart.
+ Prepare/print lab requisitions for prescribed or stat Lab specimens according to laboratory destination.
+ Collect, label, appropriately prepare and store lab samples according required laboratory specifications.
+ Ensure collection of lab specimens by appropriate lab courier.
**INFECTION CONTROL:**
+ Assists in collecting information for infection control audits.
+ Supports staff and patient Adherence to infection control practices.
+ Follows infection control Policies and Procedures
+ Participates in and reinforces infection control education of patients and families under the direction of the CM or designee as allowed by state law.
**TRANSITIONAL CARE UNIT:**
+ Follows all newly admitted patients through their first 4 weeks of dialysis and coordinating their transitional dialysis care
+ Reinforces all education and care related matters as it relates to the new patient as allowed by state law
+ Liaisons with appropriate FKC staff members to provide the best patient experience including making sure all disciplines are scheduled to see patient according to plan.
+ Assists in assuring patient understanding or home dialysis products, benefits of home and how home dialysis can work for them.
+ Sets and preforms a treatment on all machines used in the transitional care unit.
+ Assist in assuring patient understanding of treatment options including demonstration of the peritoneal dialysis set-up.
+ Assists with coordination of transition to patient's modality choice.
+ Assists with supply ordering and inventory for TCU
**PHYSICAL** **DEMANDS** **AND** **WORKING** **CONDITIONS:**
+ The physical demands and work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
+ Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the
Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable
accommodations can be made.
+ Day to day work includes desk and personal computer work and interaction with patients, facility staff, and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required.
+ The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials
+ The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation.Equipmentaidsand/orcoworkersmayprovideassistance.Thispositionrequiresfrequent,prolongedperiodsof standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment, exerting up to 15 pounds of force. The employee may be required to lift and to lower solutions on a frequent basis of up to 30 lbs., and on an occasional lift basis up to 40 lbs., as high as 5 feet. There is a two-person assist program and "material assist" devices for the heavier items.
**EDUCATION** **AND** **LICENSES:**
+ HighSchooldiplomaorG.E.D. required.
+ Must meet Center for Medicaid/Medicare Services (CMS)-approved state and/or national certification requirements within the required state or CMS timeline.
+ Allappropriatestatelicensure,education,andtraining(ifany) required.
+ Demonstrated commitment to organization culture, values, and customer service standards
**EXPERIENCE AND REQUIRED SKILLS** **:**
+ Previouspatientcareexperienceinahospitalsettingorarelatedfacility preferred.
+ Continued employment is dependent on successful completion of the organization dialysis training program and successful completion of CPR certification.
**EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity**
**Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.**
**EOE, disability/veterans**

Job Details

Job Location
CT Behavioral Health Hospital - WEST HARTFORD, CT

Description

POSITION SUMMARY:

The Patient Care Associate (PCA) at the CT Behavioral Health Hospital provides hands-on care and performs patient care and other related technical and clinical support activities as directed by the Licensed Nurse. Specific tasks vary within the Hospital units, but aspects of a patient's essential daily functions may include, but not limited to the following: eating, dressing, bathing, answering calls bells, delivering messages, serving meals, making beds, and tidying up rooms. Also, observation of the patient's physical, mental, and emotional conditions and reports any change to the Nurse assigned to the patient's plan of care.

RESPONSIBILITIES:

• Obtain report on patients.
• Remain current regarding patient's care plan to comply with specific assignments as changes may occur due to the patients care plan.
• Provides appropriate basic nursing care and treatment procedures on assigned patients as directed by the Licensed Nurse.
• Perform skills which include observation and documentation of vital signs, I&O, weight, height, skin condition and elimination of assigned patients.
• Feed patients when required.
• Pass water, linens, and nourishments.
• Communicates with patients/families, and co-workers to promote effective relationships.
• Reports change in patient's condition immediately and offer problem-solving options to the Nurse and communicate other pertinent patient changes throughout the shift to the Nurse assigned to the patient's care plan.
• Assist patients, family members or other clients with concern and empathy; respect their confidentiality and privacy and communicate with them in a courteous and respectful manner.
• Promptly responds to unsafe incidences to secure patient and protect their wellness.
• Documents basic patient care and procedures on assigned patients utilizing appropriate forms.
• Documents all observations indicated within the role of the Patient Care Associate (PCA) on appropriate forms and within specified time frames to ensure quality patient care.
• Ensures use of appropriate hand hygiene for food handling.
• Serves patients foods and fluids.
• Ensures patient diet slip matches with meal prepared.
• Assists patients with meals including positioning, meal set up, and protective clothing when patients desires.
• Engages with patients to enhance dining experience; avoid personal conversations with other co-workers in the presence of patients.
• Assist in cleaning kitchen, nursing station, clean and dirty utility rooms, shower rooms, supply closets, locker rooms, patient dining room etc

Qualifications

QUALIFICATIONS:

• High school graduate or equivalent education required.
• Previous hospital Patient Care Associate (PCA) experience, current certified nursing assistant (CNA) and/or emergency medical technician (EMT) license preferred. Nursing student who has completed the fundamentals or introduction to nursing course will be considered. Behavioral health experience preferred.
• Ability to read, write, and interprets verbal and written communications using the English language.
• Ability to perform basic math.
• Basic computer skills preferred.

Job Details

Job Location
CT Behavioral Health Hospital - WEST HARTFORD, CT

Description

Job description:

The Patient Care Associate (PCA) at the CT Behavioral Health Hospital provides hands-on care and performs patient care and other related technical and clinical support activities as directed by the licensed nurse. Specific tasks vary within the behavioral health unit, but aspects of a patient's essential daily functions may include, but not limited to the following: eating, dressing, bathing, documenting q15 minute checks, delivering messages, serving meals, making beds, and tidying up rooms. Also, observation of the patient's physical, mental, and emotional conditions and reports any change to the nurse assigned to the patient's plan of care.

Qualifications

Qualifications:

• High school graduate or equivalent education required.
• Previous hospital Patient Care Associate (PCA) experience, current certified nursing assistant (CNA) and/or emergency medical technician (EMT) license preferred. Nursing student who has completed the fundamentals or introduction to nursing course will be considered.
• Behavioral health experience preferred.
• Ability to read, write, and interprets verbal and written communications using the English language.
• Ability to perform basic math.
• Basic computer skills preferred.
• Current AHA BLS

**Employment Type:**
Full time
**Shift:**
12 Hour Day Shift
**Description:**
Trinity Health Of New England is looking for a **Nursing Assistant;** **Pa** **tient Care Tech; PCT** to join our team at **Johnson Memorial Hospital.** This person is responsible for assisting patients of various injuries, illnesses and disabilities while providing exceptional care to patients.
**_What you will do:_**
+ Helps assigned patients with all activities of daily living.
+ personal hygiene
+ fluid intake, elimination
+ bathing and dressing
+ delivery of ice and beverages to patients as directed.
+ Also perform selected tasks
+ patient transport
+ collection of specimens
+ distribution of linens and supplies to patient rooms.
+ The Patient Care Tech also provides care according to hospital procedures in a manner that protects the safety and dignity of patients.
+ The Patient Care Tech may also perform secretarial tasks to aid in the flow of the unit.
**_Minimum Qualifications_**
+ Must possess a minimum of a high school diploma/GED.
+ Ability to pass drug screenings and background checks.
+ CPR/ Basic Life Support certification required (AMA or Red Cross)
**_Schedule_**
+ Full-Time, 36 hours Day shift
+ 7:AM- 7PM
+ Must work every other weekend and holiday as scheduled.
**_Ministry/Facility Information_**
+ Our Mission and Core Values
+ Great benefits and Health Insurance Coverage-starting Day One!
+ Career growth and advancement potential
+ Award-winning Hospitals and Departments
Johnson Memorial Hospital and Home & Community Health Services provide a continuum of health care services to those living and working in north central Connecticut and western Massachusetts. The 92-bed hospital and home health and hospice agency have been anchor institutions in north central Connecticut for more than 100 years.
**Our Commitment**
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran

Job Description

Connecticut Children's is committed to providing a safe environment for patients, visitors and employees. The Patient Care Partner promotes the safety, health and comfort of patients, families and staff as related to the care of behavioral health/ psychiatry patients in the hospital. The Patient Care Partner may be assigned to Emergency Department or inpatient units to meet the unique needs of this population of patients. The Patient Care Partner is a staff member who has been trained to visually monitor a patient and provide direct patient contact or care. The Patient Care Partner may be assigned to the following patients:

• Homicide attempt
• Positive screen with suicide assessment or suicide attempt
• Violent behavior towards self or others
• Elopement/ wander risk
• Fall risk
• Confused mental state/ cognitive impairment
• Patients with eating disorders (anorexia, bulimia)

Responsibilities

Responsibilities include, but are not limited to:

Patient Care:

• Receives hand off from the care team to include reason for observation, patient behaviors and any concerns/ risks. Provides hand off at the end of assignment.
• Notifies the primary nurse of changes in patient behavior. Collaborate with patient care nursing staff regarding all aspects involved with the patient being observed. Communicate effectively with the patient nursing staff regarding observed patient behaviors and all changes.
• Understands the observation levels and adheres to the standards for the assigned role (constant observation, 1:1, roving attendant/ every 15 minute checks) Provide direct, face-to-face, observation of patients at risk for harming themselves or others and/or for patients placed in restraint and/or seclusion.
• Incorporate de-escalation techniques in daily practice with patients being observed as needed.
• Records observations in the patient record at the designated documentation interval for observation level. Accurately document all information pertinent to the patient's behavior on correct forms within designated timelines according to Connecticut Children's policy.
• May travel with patient off the unit for testing or other reasons as determined by the care team.
• Assists with supervised clothing changes and secures patient belongings.
• Assists patients with Activities of Daily Living (ADL) (bathing, dietary, escorting patient off unit).
• Completes patient documentation as appropriate.
• Provides environmental, room surveys to ensure safe patient care environment.
• Supports in meal and other activities of daily living (shower/ toileting/ diversionary activities) Checks meal trays upon removal of room to ensure all objects are removed.
• Observes patients closely to ensure they do not obtain or retrieve objects they could use to harm themselves or others.
• If assigned to constant observation does not leave the patient or become distracted/ engaged with other patients until relieved or communication is received that the level of observation has changed.
• Supports restraint activities as delegated by the primary Registered Nurse.
• Assists with procedural holds as directed by MD, Provider and/or RN.
• Communicates effectively with the patient and family regarding role responsibilities.

Operations & Environment:

• Rounds continuously to observe for any early intervention needs of escalating patients/situations.
• Maintains a safe environment of care, free of hallway clutter and safety concerns.
• Participates in post restraint huddle.

Customer Service:

• Establishes effective relationships with patients, families, staff and external customers/ consultants to the team.

Quality:

• Is accountable for departmental and hospital quality and safety initiatives and goals.
• Demonstrates the necessary age-specific and cultural competencies in all treatment and contact with patients/families as outlined in the employee's Connecticut Children's Age-specific and Cultural Competencies document.
• Demonstrates knowledge of the age-related differences and needs of patients in appropriate, specific populations from neonate through adolescence and applies them to practice.
• Demonstrates cultural sensitivity in all interactions with patients/families.
• Values cultural diversity and other individual differences in the workforce.
• Demonstrates support for the mission, values and goals of the organization through behaviors that are consistent with Connecticut Children's standards.
• Performs other related responsibilities as assigned.

Supervisory Responsibilities:

• Does not supervise any personnel.
• Acts as a member of the care team and receives delegated assignments.

Qualifications

Education and/or Experience Required:

• Required: High School Diploma, GED, or a higher level of education that would require the completion of high school.

License and/or Certification Required:

• BLS/CPR, American Heart Association, required within 2 weeks of hire and must remain current at all times.
• Crisis Intervention training certification required within 3 months of hire and maintained current at all times.

Knowledge, Skills and Abilities:

Knowledge of:

• Basic Medical terminology, mathematics and measurements.
• Basic understanding of organizations environment of care and infection control policies and procedures.
• Basic understanding of reasons for and techniques for managing aggressive behavior.
• Understand and follow Connecticut Children's policies and procedures.

Skills:

• Excellent interpersonal skills and communication required.
• Demonstration of effective listening skills.
• Effective oral and written communication skills required. Ability to communicate in English is required (bilingual competency, Spanish preferred).
• Demonstrates competency in standard clinical procedures as well as unit specific patient management protocols.

Ability to:

• Maintain quality, safety and infection control standards.
• Learn and follow established protocols to respond in emergency situations.
• Learn and demonstrate competency in basic data entry, documentation in the medical record.
• Work across all levels of the organization effectively.

About Us

Connecticut Children's is the only health system in Connecticut that is 100% dedicated to children. Established on a legacy that spans more than 100 years, Connecticut Children's offers personalized medical care in more than 30 pediatric specialties across Connecticut and in two other states. Our transformational growth establishes us as a destination for specialized medicine and enables us to reach more children in locations that are closer to home. Our breakthrough research, superior education and training, innovative community partnerships, and commitment to diversity, equity and inclusion provide a welcoming and inspiring environment for our patients, families and team members.

At Connecticut Children's, treating children isn't just our job - it's our passion. As a leading children's health system experiencing steady growth, we're excited to expand our team with exceptional team members who share our vision of transforming children's health and well-being as one team.

About the Team

Connecticut Children's Emergency Department is a collaborative team of highly trained and experienced emergency medicine team members that provide comprehensive, multidisciplinary pediatric care to children from birth to 22 years of age. Our 47 bed pediatric ED has an annual volume of approximately 62,000 visits and is designated by the American College of surgeons as a Level 1 Pediatric trauma center. Connecticut Children's earned the 2023 Best Children's Emergency Care Award for receiving a perfect score for the level of care and expertise offered in our Emergency Department. CT Children's hospital is Magnet recognized by the American Nurses Credentialing Center.

Description & Requirements

Maximus is currently hiring for a Sr Medical Services Recruiter to join our Veterans Evaluation Services (VES) team. This is a remote opportunity. The Sr Medical Services Recruiter is responsible for managing the entire provider/DX facility recruitment process including sourcing, screening, interviewing, salary negotiations, offers, and compliance. The Sr Medical Services Recruiter would also be tasked with utilizing various sourcing methodologies to identify potential providers/facilities, including job boards, social media, professional networks, and conferences.

- Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.

Essential Duties and Responsibilities:
- Manage the entire provider/DX facility recruitment process, including sourcing, screening, interviewing, salary negotiations, offers, and compliance.
- Utilize various sourcing methodologies to identify potential providers/facilities, including job boards, social media, professional networks, and conferences.
- Review resumes and applications to identify qualified candidates.
- Conduct initial phone screens and interviews to assess candidates' qualifications and fit for the role.
- Ensure timely collection and submission of all required documents to the credentialing team, adhering to company compliance policies.
- Maintain accurate records and provide regular reports on provider recruitment activities and outcomes.
- Ensure all hiring decisions comply with employment laws and regulations.
- Develop and implement innovative provider/DX facility recruitment strategies to attract top talent.
- Partner with operational leaders to address workforce and provider recruitment challenges.
- Assist with training new provider/DX facility recruiters and cross-training of existing lower level recruiters.

- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co. will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role. New hires will not be exempt from using company provided equipment.

- Home Office Requirements Using Maximus-Provided Equipment:

- Internet speed of 20mbps or higher required (you can test this by going to (1) Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router

- Private work area and adequate power source

- Must currently and permanently reside in the Continental US

Minimum Requirements

- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

- Previous medical services and/or business development related recruiting experience highly preferred.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at .

Minimum Salary

$

83,900.00

Maximum Salary

$

83,900.00

**Company :**
Highmark Inc.
**Job Description :**
**JOB SUMMARY**
This job, as part of a physician team, ensures that utilization management responsibilities are performed in accordance with the highest and most current clinical standards. The incumbent reviews escalated cases electronically and using Medical Policy criteria sets to evaluate the medical necessity and appropriateness of the requested treatment of service. Depending on the nature of the case, telephonic peer to peer discussions may be required. The incumbent ensures compliance to NCQA, URAC, CMS, DOH, and DOL regulations at all times. In addition to utilization review, the incumbent participates as the physician member of the multidisciplinary team for case and disease management. They will advise the multidisciplinary team on cases, particularly high-risk cases, through the team structure. Additionally, the incumbent may be assigned special projects to help support and improve the care of our members
**ESSENTIAL RESPONSIBILITIES**
+ Conduct electronic review of escalated cases against medical policy criteria, which may include telephonic peer to peer discussions, to determine medical necessity and appropriateness. Complete initial determination of cases, review of appeals and grievances, and other reviews as assigned. Compose clear and concise rationales for member and provider determination notifications all while adhering to required compliance standards (NCQA, URAC, CMS, DOH, and DOL regulations, etc.). Ensure that all aspects of the medical management process are consistent with community standards of care.
+ Participate as a member of the CMDM multidisciplinary team. Attend huddles and grand rounds. Advise multidisciplinary team on cases that require physician expertise.
+ Participate in protocol and guidelines development to ensure consistency in the review process.
+ Actively manage projects and/or participate on project teams that require a physician subject matter expert.
+ Other duties as assigned.
**EDUCATION**
**Required**
+ Medical Doctor (MD) or Doctor of Osteopathic Medicine (DO)
**Substitutions**
+ None
**Preferred**
+ Master's Degree in Business Administration/Management or Public Health
**EXPERIENCE**
**Required**
+ 5 years in Clinical, Direct Patient care (hospital, outpatient, or private practice)
**Preferred**
+ 1 year in Medical Management in a Health Insurance Plan; strong knowledge of managed care industry
**LICENSES AND CERTIFICATION**
**Required**
+ Medical Doctor or Doctor of Osteopathic Medicine (DO)
+ Awarded Board Certification at least once in specialty recognized by the American Board of Medical Specialties or the American Osteopathic Association Specialty Certifying Boards
+ Active medical state licensure required. Additional specific state licensure(s) may be required based on business need.
**Preferred**
+ None
**SKILLS**
+ Critical Thinking
+ Case Management
+ Customer Service
+ Oral & Written Communication Skills
+ Collaboration
+ Listening
+ Telephone Skills
+ General Computer Skills
+ Clinical Software
+ Managed Care
**Language (Other than English)**
None
**Travel Required**
0% - 25%
**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**
Position Type
Office-Based
Teaches / trains others regularly
Occasionally
Travel regularly from the office to various work sites or from site-to-site
Rarely
Works primarily out-of-the office selling products/services (sales employees)
Never
Physical work site required
No
Lifting: up to 10 pounds
Constantly
Lifting: 10 to 25 pounds
Rarely
Lifting: 25 to 50 pounds
Rarely
**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._
_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._
_Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._
**Pay Range Minimum:**
$170,000.00
**Pay Range Maximum:**
$352,500.00
_Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Req ID: J

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.

**Together, we can get life-changing therapies to patients who need them-faster.**

**_What Individualized Care contributes to Cardinal Health_**

Clinical Operations is responsible for providing clinical specialties support and expertise in the areas of advice and consulting, research and patient care to internal business units and external customers.

Individualized Care provides care that is planned to meet the particular needs of an individual patient.

**_Job Summary_**

The Nurse, Individualized Care promotes high-quality patient care and treatment through patient education. With a focus on the products and treatments of a small number of pharmaceutical clients, the Nurse receives inbound calls from patients and schedules outbound calls for patients who have begun treatment with one or more of the client's products. The Nurse educates patients on their treatments and disease states, refers patients to a variety of additional services, and reports adverse events in accordance with FDA and client requirements.

**_Responsibilities_**

+ Educates patients during outbound and inbound calls with patients on the treatments that they are receiving as well as their disease states. Counsels patients on standard treatment information, disease symptoms, potential treatment side effects, and what they should expect during visits to patient care facilities. During initial welcome calls, answers patients' initial questions regarding their treatment programs and establishes rapport for future conversations.

+ Refers patients to additional services in order to improve their treatment experiences, based on lists of referral organizations approved by each client. Assists patients in accessing services such as funding, transportation, lodging, and support groups by placing calls to organizations or providing information to patients.

+ In accordance with FDA regulations and client requirements, records adverse events for treatments and answers patient questions regarding the events. Completes documentation using internal systems and submits it to the client's Drug Safety department.

+ Schedules outbound welcome calls and follow-up calls to patients, and leaves voicemail messages when patients are unavailable. Effectively manages both scheduled outbound calls and inbound call queue.

+ Meets regularly with Clinical Supervisor and/or Senior Nurse, Individualized Care to discuss feedback from call monitoring and quality reviews of adverse event documentation. Discusses progress on productivity and quality goals including number of calls completed, call quality, document quality, and time requirements.

+ Upon the client's introduction of new treatments, participates in trainings in order to gain an understanding of the treatments.

+ Be a champion for each patient and consented care partner(s)

+ Establish an ongoing relationship with each assigned patient, starting with Welcome, onboarding, treatment initiation, continuation, and ongoing interactions

**_Qualifications_**

+ 2-4 years of experience, preferred

+ Current, unrestricted Registered Nurse license, required

+ Bachelor's degree in related field, or equivalent work experience, preferred

+ Previous medical experience is preferred

+ Demonstrate effective, empathetic and professional communication

+ Must communicate clearly and effectively in both a written and verbal format

+ Ability to work with high volume production teams with an emphasis on quality

+ Able to thrive in a competitive and dynamic environment

+ Intermediate to advanced computer skills and proficiency in Microsoft Office including but not limited to Word, Outlook, and preferred Excel capabilities

**_What is expected of you and others at this level_**

+ Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks

+ Works on projects of moderate scope and complexity

+ Identifies possible solutions to a variety of technical problems and takes action to resolve

+ Applies judgment within defined parameters

+ Receives general guidance and may receive more detailed instruction on new projects

+ Work reviewed for sound reasoning and accuracy

**TRAINING AND WORK SCHEDULES** : Your new hire training will take place 8:00am-5:00pm CST the first week of employment, mandatory attendance is required.

This position is full-time (40 hours/week). **Employees are required to have flexibility to work a scheduled shift of M-F, 8am- 5pm CST.**

**REMOTE DETAILS: All U.S. residents are eligible to apply to this position.** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:

+ Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. **Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.**

+ Download speed of 15Mbps (megabyte per second)

+ Upload speed of 5Mbps (megabyte per second)

+ Ping Rate Maximum of 30ms (milliseconds)

+ Hardwired to the router.

+ Surge protector with Network Line Protection for CAH issued equipment.

**Anticipated salary range:** $67,500 - $101,220

**Bonus eligible:** No

**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

+ Medical, dental and vision coverage

+ Paid time off plan

+ Health savings account (HSA)

+ 401k savings plan

+ Access to wages before pay day with myFlexPay

+ Flexible spending accounts (FSAs)

+ Short- and long-term disability coverage

+ Work-Life resources

+ Paid parental leave

+ Healthy lifestyle programs

**Application window anticipated to close:** 11/22/2025 * if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._

_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._

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