2,850,896 Jobs in the United States
Job No Longer Available
This position is no longer listed on WhatJobs. The employer may be reviewing applications, filled the role, or has removed the listing.
However, we have similar jobs available for you below.
Call & Chat Support Representative
Posted today
Job Viewed
Job Description
We are seeking a customer-focused Call & Chat Support Representative to join our dynamic customer service team. In this role, you will be the voice and digital presence of Costa Coffee, providing outstanding support to our customers through phone and online chat channels. You will handle inquiries, resolve issues, and ensure every customer interaction reflects our commitment to excellence.
Key Responsibilities- Respond to customer inquiries via phone calls and live chat in a professional, friendly, and timely manner
- Provide accurate information about Costa Coffee products, services, promotions, and store locations
- Process customer orders, complaints, and feedback with empathy and efficiency
- Troubleshoot and resolve customer issues related to orders, payments, loyalty programs, and product quality
- Escalate complex cases to appropriate departments or management when necessary
- Maintain detailed and accurate records of customer interactions in our CRM system
- Meet or exceed performance metrics including response time, customer satisfaction scores, and resolution rates
- Stay informed about Costa Coffee menu items, seasonal offerings, and company policies
- Collaborate with team members to improve customer service processes and share best practices
- Handle multiple chat conversations simultaneously while maintaining quality standards
- High school diploma or equivalent; additional education is a plus
- Minimum 1-2 years of customer service experience, preferably in a call center or chat support environment
- Excellent written and verbal communication skills
- Strong typing skills with high accuracy (minimum 40 WPM)
- Proficiency with computer systems, CRM software, and chat platforms
- Ability to multitask and manage time effectively in a fast-paced environment
- Strong problem-solving skills and attention to detail
- Flexibility to work various shifts, including evenings, weekends, and holidays
- Experience in the food and beverage or retail industry
- Knowledge of Costa Coffee products and brand
- Multilingual capabilities
- Previous experience with customer service software (e.g., Zendesk, Salesforce, Intercom)
- Customer-centric mindset with genuine desire to help others
- Patience and emotional resilience when handling difficult situations
- Positive attitude and professional demeanor
- Team player with strong collaboration skills
- Adaptability and willingness to learn
- Ability to work independently with minimal supervision
- Competitive salary and benefits package
- Comprehensive training and ongoing development opportunities
- Employee discounts on Costa Coffee products
- Supportive and inclusive work environment
- Career advancement opportunities within the company
Company Details
Female Personal Assistant
Posted today
Job Viewed
Job Description
We are seeking a highly organized and proactive Personal Assistant to provide comprehensive administrative and personal support to [Executive/Individual]. The ideal candidate will be a reliable, discreet professional who can manage multiple priorities, anticipate needs, and handle sensitive information with the utmost confidentiality.
Key Responsibilities Administrative Support- Manage and maintain complex calendars, scheduling appointments, meetings, and events
- Coordinate travel arrangements including flights, accommodations, transportation, and detailed itineraries
- Prepare correspondence, reports, presentations, and other documents as needed
- Handle incoming calls, emails, and other communications with professionalism
- Organize and maintain filing systems, both physical and digital
- Process expense reports, invoices, and reimbursements
- Run personal errands and coordinate household tasks as required
- Manage personal appointments including medical, dental, and other services
- Coordinate events, parties, and social engagements
- Research and arrange purchases, gifts, and special occasions
- Liaise with vendors, contractors, and service providers
- Handle personal correspondence and communications
- Plan and execute special projects from conception to completion
- Conduct research and compile information for various initiatives
- Track deadlines and ensure timely completion of tasks
- Coordinate with other team members and external contacts
- Screen and prioritize communications and requests
- Anticipate needs and proactively address potential issues
- Maintain strict confidentiality of sensitive information
- Provide general support as needed to ensure smooth daily operations
- Bachelor's degree preferred or equivalent professional experience
- Minimum 3-5 years of experience as a Personal Assistant, Executive Assistant, or similar role
- Exceptional organizational and time management skills
- Excellent written and verbal communication abilities
- Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace
- Ability to handle confidential information with discretion and professionalism
- Valid driver's license and reliable transportation
- Flexibility to work outside standard business hours when necessary
- Experience supporting C-level executives or high-net-worth individuals
- Knowledge of project management tools and software
- Event planning experience
- Familiarity with expense management systems
- Second language proficiency
- Discretion: Ability to maintain confidentiality and exercise sound judgment
- Adaptability: Comfortable with changing priorities and last-minute requests
- Problem-solving: Resourceful and solution-oriented approach to challenges
- Attention to detail: Meticulous with high standards for accuracy
- Interpersonal skills: Professional, personable, and able to interact with diverse individuals
- Proactive mindset: Anticipates needs and takes initiative without prompting
- Stress management: Remains calm and effective under pressure
- Tech-savvy: Quick to learn new systems and technologies
- Highly trustworthy and reliable
- Professional appearance and demeanor
- Positive attitude and service-oriented mentality
- Self-motivated and able to work independently
- Diplomatic and tactful in all interactions
- Strong work ethic and commitment to excellence
Company Details
CUSTOMER SERVICE REPRESENTATIVE
Posted today
Job Viewed
Job Description
The Company Specialises in ;
- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.
# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.
# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways.
Company Details
Data Control Clerk
Posted today
Job Viewed
Job Description
The Data Control Clerk is the gatekeeper of information — ensuring that data entering and leaving the organization is accurate, consistent, and securely managed. This role focuses on maintaining data integrity across systems, verifying inputs and outputs, and supporting departments with reliable, up-to-date information.
A successful Data Control Clerk has a sharp eye for detail, a methodical mindset, and a passion for accuracy. Every entry, report, and record matters — because precision is the foundation of sound decisions.
Key Responsibilities Data Accuracy & Verification- Review, compare, and verify data from multiple sources for completeness and accuracy.
- Identify and correct errors, inconsistencies, or missing information within databases or records.
- Ensure data aligns with established company standards and data entry procedures.
Company Details
Email marketing specialist
Posted today
Job Viewed
Job Description
The Email Marketing Specialist is responsible for planning, creating, executing, and optimizing email marketing campaigns that drive engagement, conversion, and customer retention. This role involves managing the entire email marketing lifecycle—from concept and design to delivery and performance analysis—while ensuring compliance with email regulations and best practices.
The ideal candidate has a blend of creativity, analytical skills, and technical expertise in marketing automation tools and CRM systems.
Key Responsibilities
1. Campaign Strategy & Execution
Develop and execute email marketing campaigns aligned with marketing goals and brand strategy.
Segment email lists based on behaviors, demographics, and engagement data to improve targeting.
Create A/B tests for subject lines, content, and visuals to optimize open and click-through rates.
Coordinate with design and content teams to ensure consistent brand messaging.
2. Content Creation & Personalization
Write compelling email copy and coordinate with designers to produce visually appealing layouts.
Implement dynamic and personalized content based on user data and customer journey stages.
Ensure all email content adheres to brand guidelines and tone.
3. Automation & Workflows
Build and maintain automated workflows (e.g., welcome series, lead nurturing, re-engagement, post-purchase follow-ups).
Integrate email campaigns with CRM and other digital channels for cohesive multi-channel marketing.
Monitor triggered emails for accuracy and performance.
4. Performance Tracking & Optimization
Track and analyze campaign performance metrics (open rate, CTR, conversion rate, unsubscribe rate).
Generate reports and insights to inform strategy improvements.
Conduct regular audits to maintain list hygiene and deliverability.
5. Compliance & Deliverability
Ensure compliance with email marketing regulations (CAN-SPAM, GDPR, CASL, etc.).
Maintain a clean and active subscriber list to reduce spam complaints.
Collaborate with IT and deliverability experts to improve inbox placement.
Qualifications
Education: Bachelor’s degree in Marketing, Communications, Business, or related field.
Experience: 2–5 years of experience in email marketing, digital marketing, or CRM management.
Technical Skills:
Proficiency in email marketing platforms (e.g., HubSpot, Mailchimp, Klaviyo, Marketo, Salesforce Marketing Cloud).
Familiarity with HTML/CSS for email templates (basic editing or troubleshooting).
Strong understanding of segmentation, automation, and analytics tools.
Knowledge of A/B testing and campaign optimization.
Company Details
Administrative - Personal Assistant
Posted today
Job Viewed
Job Description
We are currently seeking a dedicated, organized, and detail-oriented Personal Assistant to join our growing team. This is a remote position, offering flexibility and the opportunity to work independently from the comfort of your home. The ideal candidate will play a key role in managing payroll, handling invoices, and providing general administrative support to ensure smooth day-to-day operations.
Key Responsibilities: • Prepare, process, and manage payroll accurately and on schedule. • Maintain employee records and ensure compliance with company policies. • Handle invoices — create, track, and process payments as needed. • Assist with financial reporting and basic bookkeeping tasks. • Schedule meetings, manage calendars, and organize documents. • Communicate professionally with clients, vendors, and team members. • Provide administrative support for ongoing projects as required. • Help with data entry, document preparation, and email correspondence.
Qualifications & Skills: • Proven experience as a Personal Assistant, Payroll Clerk, or Administrative Assistant. • Strong understanding of payroll systems and processes. • Proficiency with Microsoft Office or Google Workspace (Excel/Sheets is a plus). • Excellent organizational and time-management skills. • Attention to detail and ability to handle confidential information responsibly. • Strong written and verbal communication skills. • Reliable internet connection and a quiet workspace.
Job Details: • Position: Remote Personal Assistant (Payroll & Admin) • Schedule: Flexible hours, full-time or part-time options available • Compensation: Weekly pay (based on experience and availability) • Location: Remote – work from anywhere
If you’re dependable, self-motivated, and looking for a stable remote opportunity where your skills are valued, we’d love to hear from you.
Company Details:
QP Foods is a fast-growing, award-winning company. We prioritize our customers, ensuring an unparalleled experience with dedicated service and a commitment to delivering the very best. At QP Foods, we have a collective 150+ years of experience telling the stories of clients across disciplines, platforms and industries. Each person’s unique skills and insights are what make our work not just possible, but phenomenal — setting new records, winning awards and garnering recognition from our industry.
Company Details
Customer Service Representative
Posted today
Job Viewed
Job Description
Customer Service Representatives are vital to the success of any service-oriented business.
They are responsible for addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction.
This role involves handling incoming calls and messages, providing information about products and services, troubleshooting problems, and maintaining a positive and professional demeanor at all times.
Key Responsibilities:- Respond to customer inquiries via phone, email, chat, or in person.
- Provide accurate information about products and services to customers.
- Resolve customer complaints and issues promptly and professionally.
- Log all customer interactions in the company’s CRM system.
- Follow up with customers to ensure resolution satisfaction.
- Collaborate with other departments to address customer needs.
- Provide feedback on the efficiency of the customer service process.
- Ensure compliance with company policies and procedures.
- High school diploma or equivalent; higher education or certifications in customer service are a plus.
- 1 year of experience in customer service or helpdesk roles.
- Strong communication skills, both verbal and written.
- Proficiency in CRM software and MS Office or similar applications.
- Excellent problem-solving and conflict-resolution skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Empathetic and patient with a customer-focused attitude.
Company Details
Sales Support & Operations coordinator
Posted today
Job Viewed
Job Description
We are looking for a detail-oriented and proactive Sales & Payment Operations Coordinator to join our team. This role is central to our sales process and financial operations, combining customer communication, price management, and critical payment processing duties.
Key Responsibilities:
Customer Communication & Sales Support:
Conduct daily business correspondence in English with our existing client base.
Prepare and send commercial offers and proactively follow up with clients.
Support the Business Development Manager in nurturing key client relationships.
Financial & Payment Processing:
Receive and process customer payments, ensuring secure handling and accurate record-keeping.
Place and pay for supply orders with vendors on behalf of the company, utilizing company funds and following established procurement procedures.
Carry out detailed cost calculations and manage pricing in Excel using advanced formulas.
Perform weekly price updates for customers and maintain accurate internal price lists.
Order & Logistics Coordination:
Coordinate and confirm customer orders with our USA-based warehouse.
Provide support to the logistics manager by preparing and closing shipping documentation as needed.
Requirements:
Upper-Intermediate or higher level of English (both oral and written).
Confident proficiency in Microsoft Excel.
Strong attention to detail and a high degree of accuracy for independent calculations and financial tasks.
Excellent business communication skills and a high level of organization.
Sales experience or a strong willingness to learn and develop in B2B sales.
A trustworthy and reliable character, suitable for handling financial instruments and company funds.
Working Conditions:
Fully remote position with a flexible work schedule.
Competitive wages and opportunities for professional development.
A central role in a dynamic team with significant responsibility and growth potential.
Company Details
Procurement Officer
Posted today
Job Viewed
Job Description
Ready4s is a leading Software organization dedicated to delivering high-quality products and services. We are seeking a detail-oriented and proactive Procurement Officer to join our dynamic team and support efficient, cost-effective purchasing operations.
Key Responsibilities:- Source, evaluate, and negotiate with suppliers to ensure quality, cost-effectiveness, and timely delivery.
- Prepare and process purchase orders and requisitions in accordance with company policies.
- Maintain and update supplier information, contracts, and pricing records.
- Conduct regular market analysis to identify potential vendors and monitor price trends.
- Ensure compliance with organizational procurement policies and ethical standards.
- Collaborate with internal departments to determine procurement needs and specifications.
- Monitor inventory levels and coordinate replenishment as required.
- Track and report key functional metrics to reduce expenses and improve effectiveness.
- Resolve supplier and contractor issues, including disputes and delivery concerns.
- Bachelor’s degree in Procurement, Supply Chain Management, Business Administration, or related field.
- Minimum [2–5] years of relevant experience in procurement or supply chain.
- Strong negotiation and analytical skills.
- Excellent communication and interpersonal abilities.
- Proficiency in Microsoft Office and procurement software (e.g., SAP, ERP systems).
- Strong attention to detail, organizational, and time management skills.
- Knowledge of procurement regulations, policies, and best practices.
- Competitive salary and performance-based incentives.
- Health insurance and retirement plan.
- Opportunities for professional development and career growth.
- Supportive and inclusive work environment.
Company Details
Principal Software Engineer - AI Tooling & Adoption
Posted today
Job Viewed
Job Description
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
Fivetran is seeking an exceptional Principal Software Engineer to lead our AI adoption initiative across the Engineering organization. This unique leadership role combines deep technical expertise with strategic business acumen and change management capabilities. You will be the driving force behind transforming our 500+ engineers into “Bionic Engineers" while implementing Virtual Engineer capabilities to achieve 10% productivity gains in FY26 and 20% in FY27.
As the single point of contact for AI initiatives in Engineering, you will orchestrate an engineering-wide transformation that makes AI-driven productivity a core engineering competency. This role requires someone who can navigate the rapidly evolving AI landscape, drive adoption across diverse teams, and deliver measurable business impact.
This is a full-time, hybrid position based out of our Oakland, CA office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
- Java, Postgres, Oracle, SQL Server, MySQL, Kubernetes, Docker, AWS, GCP, CircleCI
- Google Gemini, Anthropic Claude, Claude Code, ChatGPT, OpenAI Codex, GitHub Copilot
What You’ll Do
Adoption Management & Leadership (40%)
- Drive Cultural Transformation: Lead the evolution from AI-curious to AI-native engineering practices across all teams
- Champion Change Management: Convert skeptics into advocates through data-driven demonstrations of value and hands-on enablement
- Measure & Accelerate Adoption: Establish KPIs, track progress from the current 50% to 100% adoption, and implement interventions to accelerate uptake
- Build Communities of Practice: Create forums for knowledge sharing, celebrate wins, and foster peer-to-peer learning
Technical Leadership (35%)
- Tool Evaluation & Selection: Continuously assess emerging AI tools (Copilot, Claude Code, Codex, etc.) and make data-driven recommendations
- Architecture & Integration: Design technical frameworks for integrating AI tools into existing development workflows and CI/CD pipelines
- Virtual Engineer Implementation: Lead proof-of-concepts for coding agents in standardized tasks (Lite Connectors via CoIL, code refactoring, test generation)
- Security & Compliance: Partner with Security and Legal teams to ensure AI tool usage protects IP and meets compliance requirements
- Technical Standards: Establish best practices, guidelines, and guardrails for AI-assisted development
- Performance Optimization: Analyze and optimize the technical performance and cost-efficiency of AI tool deployments
- Innovation Pipeline: Maintain awareness of cutting-edge AI developments and identify opportunities for competitive advantage
Business Leadership (25%)
- Strategic Planning: Develop and execute the three-phase AI adoption roadmap (Explore & Learn → Enable, Train & Adopt → Core Competency)
- Budget Management: Oversee $1M+ annual tool budget, optimize spend across 500+ team members, and demonstrate ROI
- Stakeholder Management: Build relationships with the CEO, Engineering Leadership, Finance, L&D, Legal, and Security teams
- Business Case Development: Quantify productivity gains, cost savings, and strategic value of AI initiatives
- Vendor Relations: Negotiate enterprise contracts, manage vendor relationships, and influence product roadmaps
- Cross-functional Collaboration: Work with Program Managers, Engineering Managers, and other non-IC roles to extend AI benefits
- Competitive Intelligence: Monitor industry trends and ensure Fivetran maintains a leadership position in AI-augmented engineering
- Enable Success at Scale: Design and implement adoption playbooks that work across diverse teams with varying technical backgrounds
- Remove Barriers: Identify and systematically eliminate technical, cultural, and process obstacles to AI adoption
- Communicate Impact: Regularly present adoption metrics, success stories, and ROI to engineering leadership and executives