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InVision Inc is a company renowned for its digital product design platform. This job description captures the responsibilities and expectations for a remote position within the company, focusing on customer service, success, and satisfaction.

Are you looking to start your career in customer support or customer success? InVision is offering a remote Customer Support & Success Representative position where no prior experience is required. We provide full training to help you develop the skills and knowledge needed to succeed in this role. You’ll be the first point of contact for our customers, assisting them with questions, troubleshooting, and ensuring they get the most out of our platform.

In this position, you’ll receive hands-on training, guidance, and mentorship from our experienced support team. Over time, you’ll gain a deep understanding of our product suite and the skills necessary to become an expert in customer success.

Key Responsibilities:

• Respond to Inquiries: Answer customer questions via email, chat, or ticketing system, providing helpful and friendly responses.
• Troubleshoot Issues: Assist customers in resolving basic technical issues, offering guidance on how to use InVision’s tools effectively.
• Product Education: Help customers understand the features of InVision’s platform through clear, easy-to-follow instructions and resources.
• Escalation: If a question or issue is complex, you’ll escalate it to senior team members, ensuring the customer is always kept up-to-date.

Skills & Qualifications:

• No Prior Experience Needed: Whether you’ve worked in customer service or this is your first role, we’ll provide all the training and support you need.
• Strong Communication: Excellent written and verbal communication skills, with the ability to convey complex ideas in a simple and clear manner.
• Problem-Solving: Ability to approach issues with a logical, solution-oriented mindset and a willingness to learn.
• Empathy: You should be genuinely interested in helping people and solving their problems in a positive and respectful way.
• Tech-Savvy: Comfort with learning new software, tools, and systems. No need to be a tech expert, but an eagerness to learn is key.
• Self-Motivated: Comfortable working independently and managing your time effectively in a remote work setting.

Preferred:

• Interest in Design or Tech: An interest in product design, digital tools, or software is a plus but not required.

InVision Inc partners with fast-growing companies to deliver top-tier operational support through a modern outsourcing platform. As a Customer Service Agent, you'll join a high-performing remote team providing outstanding customer service on behalf of our clients. You'll begin by supporting one client, with the potential to expand into additional industries such as logistics, healthcare, software, and more.

• Handle a variety of customer service tasks, with a primary focus on outbound phone calls (e.g., verifying insurance benefits)
• Respond to customer inquiries via email and messaging platforms , depending on client needs
• Complete paid training to ensure a successful onboarding and job readiness
• Work under the support of a supervisor or coach , following structured schedules aligned with U.S. Eastern or Pacific time zones
• Track and improve performance through quantitative metrics (e.g., average handle time) and qualitative standards (e.g., professionalism and clarity)

• Prior experience in a customer service or support role
• Must currently reside in the United States
• Excellent verbal communication skills—clear, personable, and professional
• Ability to work consistent U.S. business hours

• Paid Time Off (PTO)
• Healthcare coverage
• Opportunities for performance-based promotions and career growth

This role is ideal for individuals seeking a remote, full-time position with room for advancement in a fast-paced, mission-driven environment.

InVision Inc is a company renowned for its digital product design platform. This job description captures the responsibilities and expectations for a remote position within the company, focusing on customer service, success, and satisfaction.

Are you looking to start your career in customer support or customer success? InVision is offering a remote Customer Support & Success Representative position where no prior experience is required. We provide full training to help you develop the skills and knowledge needed to succeed in this role. You’ll be the first point of contact for our customers, assisting them with questions, troubleshooting, and ensuring they get the most out of our platform.

In this position, you’ll receive hands-on training, guidance, and mentorship from our experienced support team. Over time, you’ll gain a deep understanding of our product suite and the skills necessary to become an expert in customer success.

Key Responsibilities:

• Respond to Inquiries: Answer customer questions via email, chat, or ticketing system, providing helpful and friendly responses.
• Troubleshoot Issues: Assist customers in resolving basic technical issues, offering guidance on how to use InVision’s tools effectively.
• Product Education: Help customers understand the features of InVision’s platform through clear, easy-to-follow instructions and resources.
• Escalation: If a question or issue is complex, you’ll escalate it to senior team members, ensuring the customer is always kept up-to-date.

Skills & Qualifications:

• No Prior Experience Needed: Whether you’ve worked in customer service or this is your first role, we’ll provide all the training and support you need.
• Strong Communication: Excellent written and verbal communication skills, with the ability to convey complex ideas in a simple and clear manner.
• Problem-Solving: Ability to approach issues with a logical, solution-oriented mindset and a willingness to learn.
• Empathy: You should be genuinely interested in helping people and solving their problems in a positive and respectful way.
• Tech-Savvy: Comfort with learning new software, tools, and systems. No need to be a tech expert, but an eagerness to learn is key.
• Self-Motivated: Comfortable working independently and managing your time effectively in a remote work setting.

Preferred:

• Interest in Design or Tech: An interest in product design, digital tools, or software is a plus but not required.

We are seeking a motivated and enthusiastic individual to join our Customer Support team as an Entry-Level Customer Support Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients. If you are a quick learner, have excellent communication skills, and enjoy helping others, we want to hear from you!

• Respond to customer inquiries via phone, email, and chat
• Assist customers with product-related questions and issues
• Resolve customer complaints in a professional and timely manner
• Document all customer interactions and feedback
• Collaborate with other team members to ensure customer satisfaction

• High school diploma or equivalent
• Excellent communication skills, both written and verbal
• Strong problem-solving abilities
• Ability to work well in a fast-paced environment
• Previous customer service experience is a plus

If you are looking to start your career in customer support and are passionate about delivering top-notch service, apply now to join our team!

We are seeking a dynamic and results-driven Sales Representative to join our team. The ideal candidate will be responsible for building and maintaining strong relationships with customers, driving sales, and achieving revenue targets. If you are a motivated individual with excellent communication skills and a passion for sales, we want to hear from you!

• Develop and execute sales strategies to drive revenue growth
• Build and maintain relationships with new and existing customers
• Identify and pursue new business opportunities
• Meet and exceed sales targets
• Provide excellent customer service and support
• Prepare and deliver sales presentations to potential clients

• Proven sales experience in a similar role
• Strong communication and negotiation skills
• Ability to work independently and as part of a team
• Excellent time management and organizational skills
• Knowledge of sales techniques and strategies
• Bachelor's degree in Business Administration or related field

If you are ready to take your sales career to the next level, apply now to join our dynamic team!

We are seeking a motivated, detail-oriented, and eager-to-learn Administrative Assistant to join our dynamic team. This entry-level position offers on-the-job training to help you develop essential skills in insurance operations, customer service, and administrative support. As an Administrative Assistant, you will provide vital support to our office, ensuring that daily operations run smoothly and efficiently.

• Office Support: Perform general office tasks such as filing, organizing, and maintaining office supplies, ensuring a clean and organized work environment.
• Scheduling: Coordinate appointments, meetings, and maintain calendars for team members as needed.
• Communication: Assist in drafting emails, letters, and other client communications. Ensure all correspondence is accurate and timely.
• Records Management: Maintain electronic and physical filing systems in accordance with company policies and regulatory standards.
• Billing Assistance: Help with basic invoicing and billing processes, including data entry and reviewing insurance premiums.
• Training & Development: Participate in company-provided training programs to learn about insurance products, policies, claims procedures, and customer service practices.
• Team Collaboration: Work alongside different departments (e.g., underwriting, claims, and sales) to ensure smooth office operations and support cross-functional teams.
• Other Administrative Tasks: Assist with special projects, data analysis, and other tasks as assigned.

• Experience:

  No prior administrative experience is required; however, any previous office experience is a bonus.

• Skills:

  • Strong organizational skills with a keen attention to detail.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) or similar software.
  • Ability to handle sensitive information confidentially.
  • Eagerness to learn and grow in the insurance field.
  • Positive, proactive, and customer-focused attitude.
  • Strong time-management skills and the ability to handle multiple tasks.

  Full training will be provided on insurance terminology, company systems, and day-to-day processes. No prior insurance knowledge required.

  Take the next step in your career with a quick application and an immediate interview through our advanced AI questionnaire. Send your resume today and make a great move toward your future!

We are seeking a talented Remote Content Writer and Copywriter to join our team. This is a great opportunity for individuals who are passionate about writing and looking to kickstart their career in content creation. No prior experience is needed - just a love for words and a desire to learn!

• Create engaging and informative content for our website, blog, and social media platforms
• Write clear and concise copy for marketing materials, including emails, ads, and product descriptions
• Collaborate with the marketing team to develop content strategies and campaigns
• Research industry trends and competitor content to ensure our messaging is fresh and unique
• Proofread and edit content to ensure accuracy and consistency

• Excellent writing skills with a strong command of the English language
• Ability to work independently and meet deadlines
• Basic understanding of SEO best practices
• Strong attention to detail and a passion for storytelling
• Proficiency in Microsoft Office and Google Suite

If you are interested in this exciting opportunity, please submit your resume and writing samples to [email protected] We look forward to hearing from you!

We are seeking a talented Security Systems Administrator to join our IT Security team. The ideal candidate will be responsible for maintaining, upgrading, and troubleshooting our security systems to ensure the protection of our organization's sensitive data and information. If you have a passion for cybersecurity and a strong technical background, we want to hear from you!

• Manage and administer security systems such as firewalls, intrusion detection systems, and antivirus software
• Monitor security logs and alerts to identify and respond to security incidents
• Perform regular security assessments and audits to ensure compliance with industry standards
• Collaborate with IT and business teams to implement security best practices and policies
• Conduct security training and awareness programs for employees

• Bachelor's degree in Computer Science, Information Technology, or related field
• 2+ years of experience in IT security or network administration
• Strong knowledge of security technologies and best practices
• Certifications such as CISSP, CISM, or CompTIA Security+ are a plus
• Excellent communication and problem-solving skills

If you are a proactive and detail-oriented individual with a passion for cybersecurity, we encourage you to apply for the Security Systems Administrator position. Join our team and help us protect our organization from cyber threats!

We are looking for a Remote Customer Service Specialist to join our growing team. This role involves assisting customers with inquiries, troubleshooting issues, and providing top-notch support via phone, email, and chat. You will play a vital role in ensuring customer satisfaction by resolving problems and answering questions in a timely and professional manner.

No prior experience required

we will provide comprehensive training to help you succeed in this role.

• Respond to customer inquiries via phone, email, and live chat.
• Provide detailed and accurate information about products and services.
• Troubleshoot customer issues, resolve complaints, and escalate to the appropriate department when necessary.
• Maintain a positive, empathetic, and professional attitude at all times.
• Document customer interactions, transactions, comments, and complaints in the system.
• Handle customer requests and concerns effectively and efficiently while ensuring a high level of satisfaction.
• Follow up with customers to ensure their issues are resolved to their satisfaction.
• Assist with administrative tasks related to customer service and feedback collection.

• No experience required —full training provided.
• Strong communication skills (both written and verbal).
• Ability to stay calm and patient with customers, even in stressful situations.
• Basic computer skills and familiarity with web-based applications.
• Good problem-solving skills and the ability to think quickly on your feet.
• Reliable internet connection and a quiet, distraction-free home workspace.
• Strong attention to detail and organizational skills.

• Experience in customer service or call center environments is a plus.

• Familiarity with CRM software and help desk tools is a plus.

  Full training :

• You’ll receive comprehensive, step-by-step training on our products, services, and customer service protocols.
• Competitive pay.
• Flexible work schedule.
• Career growth opportunities.
• A supportive and inclusive team environment.

If you're passionate about helping people and eager to learn new skills in customer service, we'd love to hear from you!