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Proofreader
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Job Description
Key Responsibilities
Error Correction :
Correcting typos, grammar mistakes, punctuation errors, and inconsistent style or formatting.
Content Accuracy :
Verifying the accuracy of dates, statistics, and other referenced information.
Style and Consistency :
Ensuring the text adheres to a specific style guide and maintaining consistency in tone and language throughout the content.
Formatting Verification :
Checking that text, tables, and layouts are formatted correctly and meet client expectations.
Collaboration :
Working with writers and editors to improve content and meet deadlines.
Fact-Checking :
Conducting fact-checking to ensure the information presented is reliable and accurate.
Types of Content Proofread
Proofreaders work with a wide range of materials, including:
Key Skills
- A keen eye for detail to spot even minor errors.
- Strong understanding of grammar, spelling, and punctuation rules.
- Familiarity with different style guides and how to apply them.
- Excellent organizational skills to manage multiple tasks and deadlines.
- Ability to collaborate effectively with writers and editors.
Company Details
Project Manager
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Job Description
Key Responsibilities
Project Planning:
Defining project goals, scope, and objectives, and developing detailed project plans, including timelines and budgets.
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Resource Management:
Allocating and managing project resources, including team members, equipment, and finances, to ensure efficient use.
Team Leadership:
Coordinating and motivating project teams, assigning tasks, and ensuring clear communication to achieve project goals.
Stakeholder Communication:
Serving as the primary point of contact, providing updates to stakeholders, clients, and senior management, and managing expectations.
Risk Management:
Identifying, analyzing, and mitigating project risks to prevent delays and budget overruns.
Monitoring & Control:
Tracking project progress against milestones, managing changes, and resolving any roadblocks or issues that arise.
Quality Assurance:
Ensuring that all project deliverables meet established quality standards and objectives.
Project Closure:
Finalizing all project activities and documenting lessons learned for future projects.
Skills:
Strong leadership, excellent communication (verbal and written), detail-orientation, risk assessment, and problem-solving abilities.
Qualifications:
A Bachelor's degree in a related field such as computer science or business, coupled with several years of experience in project management.
Certifications:
Many project managers pursue a Project Management Professional (PMP) certification, which requires project leadership experience and passing an exam.
Company Details
Fmcg - Customer Support
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Job Description
- Provide Excellent Customer Support :
- Respond to customer inquiries through multiple channels (email, phone, chat, and social media).
- Handle a high volume of customer queries while maintaining quality of service.
- Diagnose issues, provide solutions, and ensure customers receive timely resolutions.
- Product Expertise and Troubleshooting :
- Use in-depth product knowledge to guide customers through technical issues or challenges they may be facing.
- Troubleshoot technical problems, escalating issues to the relevant departments when needed.
- Assist customers with basic to intermediate technical issues, guiding them step-by-step toward a solution.
- Feedback and Issue Resolution :
- Capture, track, and resolve customer complaints and escalate issues as needed.
- Provide feedback from customers to the product and engineering teams to enhance our offerings.
- Follow up with customers to ensure their issues have been resolved to their satisfaction.
- Documentation and Reporting :
- Keep records of customer interactions and issues, documenting all details accurately in our CRM system.
- Generate reports on recurring issues, customer sentiment, and areas for improvement.
- Contribute to the creation of support materials, FAQs, and troubleshooting guides for customers.
- Customer Education :
- Provide training, guides, and educational resources to help customers understand and get the most out of our products.
- Educate customers on new features, updates, or changes to the product or service.
- Maintain Customer Satisfaction :
- Ensure all customer concerns are resolved in a timely manner with empathy and professionalism.
- Go the extra mile to ensure that customers leave every interaction satisfied and confident with the solution.
- Collaborate with Cross-functional Teams :
- Work closely with product, engineering, and sales teams to ensure smooth workflows for issue resolution.
- Collaborate with other support team members to share knowledge and best practices.
- Continuous Improvement :
- Stay up-to-date with product features, industry trends, and customer needs.
- Identify opportunities to improve processes, workflows, and the overall customer experience.
Company Details
Administrative - Executive Assistant
Posted today
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Job Description
Responsibilities
- Calendar & Schedule Management :
Managing complex calendars, scheduling meetings, and coordinating logistics like room bookings and catering.
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- Travel Arrangements :
Booking flights, hotels, and other transportation for executives.
- Communication :
Answering phones, screening calls, responding to emails, and handling incoming mail and correspondence.
- Document Preparation :
Drafting, reviewing, and formatting memos, reports, presentations, and other documents.
- Meeting Support :
Taking minutes, preparing agendas, and distributing information to attendees.
- Office Management :
Ordering supplies, managing files and records, and maintaining a tidy and organized office environment.
- Confidentiality :
Handling sensitive company information and acting with discretion and professionalism
Essential Skills & Qualities
- Communication Skills : Strong verbal and written communication for interacting with internal and external stakeholders.
- Organization : Exceptional ability to organize documents, schedules, and tasks efficiently.
- Technical Proficiency : Mastery of common office software, including word processing, spreadsheets, presentation tools, and email platforms.
- Attention to Detail : A thorough and meticulous approach to all tasks.
- Problem-Solving : The capability to anticipate needs and find solutions to challenges.
- Adaptability & Flexibility : The ability to adapt to changing priorities and a willingness to take on new tasks
Company Details
Roofing
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Job Description
- Roof Installation :
- Measure and cut roofing materials to fit various shapes and sizes.
- Lay roofing materials (shingles, tiles, metal sheets, etc.) in a systematic manner to ensure proper coverage and durability.
- Install components such as flashing, vents, gutters, and ridge caps.
- Ensure roofs are installed according to building codes and manufacturer specifications.
- Roof Repairs :
- Inspect and assess roof damage, including leaks, holes, or broken shingles/tiles.
- Remove damaged materials and replace with new ones.
- Seal leaks and patch up areas of wear and tear.
- Conduct repairs to roof structures, rafters, and decking if necessary.
- Roof Maintenance :
- Regular inspection of roof conditions, identifying potential issues such as cracked tiles, worn-out shingles, or poor drainage.
- Clean gutters, downspouts, and roof valleys to prevent clogs and water damage.
- Apply protective coatings or sealants to extend roof life.
- Safety and Compliance :
- Adhere to safety standards and regulations to prevent accidents and injuries.
- Use fall protection equipment such as harnesses, scaffolding, and ladders.
- Maintain a clean and organized worksite.
- Ensure all roofing work complies with local codes and standards.
- Team Collaboration :
- Work alongside other roofing professionals, such as supervisors, laborers, and subcontractors.
- Communicate effectively with project managers and customers to ensure satisfaction.
- Train and mentor apprentices or new roofing staff.
Company Details
Sales Representative
Posted today
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Job Description
Core Responsibilities
- Prospecting & Lead Generation :
Identifying potential customers through methods like cold calling or leveraging marketing-generated leads.
- Product Knowledge :
Educating prospects on product features and benefits to demonstrate how they solve customer problems.
- Customer Relationship Management :
Building and maintaining positive relationships with clients, both new and existing, to ensure satisfaction and foster loyalty.
- Sales & Negotiation :
Presenting offers, negotiating contract conditions, and closing deals to achieve sales quotas and targets.
- Market Insight :
Monitoring competitors, understanding market trends, and adapting strategies to position products effectively.
Key Skills
- Negotiation : Skillfully discussing and agreeing on terms, prices, and conditions.
- Interpersonal Skills : Building rapport, trust, and strong relationships with clients.
- Problem-Solving : Identifying and resolving customer issues or complaints to maintain satisfaction.
- Organizational Skills : Managing sales records, maintaining client databases, and demonstrating strong time management
- Organizational Skills : Managing sales records, maintaining client databases, and demonstrating strong time management
Company Details
Customer Service Representative and Data Entry with Training
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Job Description
We are seeking a meticulous and well-organized Data Entry and Customer Service Representative to become a part of our team. In this combined role, you will be responsible for accurately inputting data into our systems and delivering exceptional customer service. As the primary point of contact for customers, you will handle inquiries, address concerns, and ensure customer satisfaction, all while maintaining the accuracy and integrity of our data.
Key Responsibilities: Data Entry:Accurately input and update information across multiple company databases and software applications.
Ensure data accuracy before entry, maintaining consistency across all records.
Keep files and data records current, ensuring proper organization and storage.
Conduct data cleansing by eliminating duplicates or correcting any errors as needed.
Generate and deliver reports promptly, ensuring precision and timeliness.
Customer Service:Serve as the initial point of contact for customers through phone, email, or chat, handling inquiries and offering support.
Resolve customer concerns with patience, empathy, and professionalism.
Provide clear and accurate information about products and services, ensuring customers are fully informed.
Monitor and follow up on customer inquiries, ensuring prompt and efficient resolution.
Cultivate and maintain positive, professional relationships with customers to enhance loyalty.
Additional Responsibilities:Work closely with team members to address and resolve data discrepancies or customer-related issues.
Ensure all customer interactions and data entries adhere to company policies and procedures.
Participate in ongoing training and development to stay updated with company systems and best practices in customer service.
Provide support with various administrative tasks as needed.
Qualifications:Skills and Experience:
Demonstrated experience in data entry, customer service, or similar roles.
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and data entry software.
Exceptional typing speed and accuracy.
Strong written and verbal communication skills.
Ability to multitask, prioritize tasks, and manage time efficiently.
Keen attention to detail with a strong commitment to accuracy.
Personal Attributes:Approachable, friendly, and professional attitude.
Strong problem-solving abilities with the capacity to make quick, thoughtful decisions.
Excellent interpersonal skills and a collaborative team player.
Patient and empathetic when interacting with customers.
Educational Requirements:High school diploma or equivalent required.
Additional certifications or training in customer service or data management are preferred.
Work Environment:Part-time position with flexible hours (if applicable).
Remote or on-site work, depending on the company’s location.
Collaborative, fast-paced team environment.
This job description combines the technical skills required for data entry with the interpersonal and problem-solving abilities essential for customer service, ensuring candidates understand both the need for precision and the importance of fostering strong customer relationships.
Company Details
WALGREENS&CVS PHARMACY SECRET SHOPPER
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Job Description
We are looking for an attentive mystery shopper to join our team. Mystery shoppers are responsible for determining the quality of products, customer service, and store environments while posing as ordinary customers. You will also be required to submit reports on your findings in a timely manner.
To be successful as a mystery shopper, you should be able to masquerade as a regular customer while remaining detail-oriented. Ultimately, top-notch mystery shoppers will possess excellent communication and memorization skills, and the ability to remain impartial at all times.
Mystery Shopper Responsibilities:- Traveling to assigned store locations.
- Remaining discreet while you pose as a regular customer.
- Interacting with employees over the phone and in person to gauge customer service.
- Inspecting the store's environment to detect possible concerns and areas for improvement.
- Purchasing random and specific items to assess product quality.
- Retaining receipts as proof of purchase for later reimbursement.
- Completing and submitting a written report detailing the shopping experience after each store visit.
- Disclosing competing interests, including prior loyalty to or dislike of particular stores or products.
- Logging hours worked.
- Storing copies of completed assignments.
- High school diploma or equivalent.
- Own, reliable transport.
- Excellent verbal and written communication.
- Outstanding memorization abilities.
- Organized, flexible disposition.
- Attentive to detail.
- Ability to conduct duties discreetly and impartially
Company Details
Flexible Driving Job
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Job Description
We’re excited to connect with drivers like you who are dependable, flexible, and ready to be part of a mission-driven team. Our company specializes in time-sensitive deliveries, especially within the medical and life sciences field, and we’re currently expanding and beyond. We are seeking a dependable and safety-conscious driver to join our transportation team. In this role, you will be responsible for transporting goods or passengers to their destinations efficiently and safely. The ideal candidate has a clean driving record, strong time-management skills, and a commitment to providing excellent service.
This Role is Perfect If You:
Want to earn extra income on the side
Are patient, reliable, and flexible — available on short notice
Can work independently and communicate quickly via text or call
Have a valid driver’s license, clean driving record, and can pass a
background check
Can complete at least 3–4 deliveries a week to stay active on our
roster
What You’ll Get:
Competitive pay per job (bonuses for long-distance, late-night, or
heavy deliveries)
True flexibility — you set your schedule and availability
A chance to grow with us as opportunities increase
The fulfillment of making a difference with every delivery
Company Details
Email Chat Support
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Job Description :
The Email/Chat Support Representative is responsible for providing timely, accurate, and professional customer service through email and live chat platforms. This role ensures customer inquiries are resolved efficiently while maintaining a positive customer experience and supporting the company’s commitment to exceptional service.
What You’ll DoAs an Email/Chat Support Representative, you’ll serve as the first line of contact for customers seeking assistance online. Your role is to respond promptly, accurately, and professionally to customer inquiries through email and chat platforms. Responsibilities include:
- Responding to customer questions, concerns, and requests via email and live chat.
- Assisting with product information, order tracking, billing inquiries, and troubleshooting.
- Documenting customer interactions and maintaining accurate records in CRM systems.
- Escalating complex issues to higher-level support teams when necessary.
- Ensuring timely responses that meet service-level agreements (SLAs).
- Collaborating with team members to improve support processes and customer satisfaction.
- High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
- 1+ year of customer service, online support, or call center experience preferred.
- Excellent written communication skills with strong grammar and spelling.
- Fast and accurate typing skills (minimum [insert WPM, e.g., 40+]).
- Strong problem-solving skills with the ability to multitask in a digital environment.
- Familiarity with CRM systems, help desk software, and chat platforms.
- Ability to maintain professionalism and empathy when handling challenging situations.
- Flexibility to work evenings, weekends, or holidays if required.
- Competitive hourly pay or salary with performance incentives.
- Comprehensive benefits package (health, dental, vision, etc.).
- Paid time off, holidays, and flexible scheduling options.
- Opportunities for career advancement and professional growth.
- Remote work opportunities (where applicable).
- A collaborative, inclusive, and supportive work culture.
If you’re passionate about delivering excellent customer support and thrive in a digital-first environment, we’d love to hear from you! Apply today with your resume.