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Customer Service Representative Specialist With Full Training
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Job Description
Invisible Technologies empowers fast‑growing companies by delivering operational excellence through a modern outsourcing platform. As a Customer Service Agent , you'll join a dynamic team handling client customer service on behalf of Invisible’s partners, starting with one client and potentially expanding to others in logistics, health, software, and more.
Key Responsibilities
- Handle customer support tasks, primarily outbound calls (e.g., to insurance carriers for benefit verification), along with emails and messaging depending on client needs.Rise
- Receive paid training when starting the role.Rise
- Work under a supervisor/coach , with defined schedules (typically aligned with U.S. Eastern or Pacific time zones).Rise
- Track and measure success through quantitative (e.g., average handle time) and qualitative (e.g., call clarity) performance metrics.
Qualifications - Prior experience in customer service roles.Rise
- Residency in the United States .Rise
- Strong telephone communication—clear and personable .Rise
- Ability to work U.S. hours
- Benefits:
- PTO (Paid Time Off)
- Healthcare coverage
- Opportunities for merit-based promotion
Company Details
Data Center Integration Project Manager
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We are seeking a skilled Data Center Integration Project Manager to oversee the planning, execution, and delivery of data center integration projects. This role involves coordinating cross-functional teams, managing complex infrastructure deployments, ensuring smooth integration of hardware/software systems, and maintaining project alignment with organizational goals.
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Responsibilities:
• Plan, manage, and deliver data center integration projects on time and within budget.
• Oversee the design, installation, and integration of servers, networking, and storage systems.
• Coordinate with vendors, contractors, and internal IT teams.
• Ensure compliance with data center security, redundancy, and regulatory standards.
• Manage project risks, issues, and dependencies proactively.
• Prepare project documentation (plans, progress reports, risk registers).
• Oversee migration, upgrades, and scaling of data center infrastructure.
• Ensure minimal downtime and business continuity during integration.
• Use project management methodologies (Agile, Waterfall, or hybrid).
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Qualifications:
• Bachelor’s degree in Information Technology, Computer Science, or related field.
• Proven experience managing data center or infrastructure projects (5+ years preferred).
• Strong knowledge of networking, virtualization, cloud platforms, and storage systems.
• Familiarity with data center standards (Tier I–IV, Uptime Institute, etc.).
• Certifications preferred: PMP, PRINCE2, ITIL, or Data Center-specific certifications.
• Excellent communication, vendor management, and leadership skills.
Company Details
Software project manager
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Job Description
We are seeking a skilled and detail-oriented Software Project Manager to oversee the planning, execution, and delivery of software development projects. The successful candidate will coordinate cross-functional teams, manage project timelines and budgets, and ensure high-quality software solutions are delivered on time and within scope.
Key Responsibilities:
• Define project scope, objectives, and deliverables in collaboration with stakeholders
• Develop and maintain detailed project plans, schedules, and budgets
• Lead software development teams, assigning tasks and monitoring progress
• Ensure projects follow Agile, Scrum, or Waterfall methodologies as appropriate
• Communicate project status, risks, and issues to stakeholders and leadership
• Identify and manage risks, dependencies, and change requests
• Collaborate with QA, developers, and product teams to ensure software quality and performance
• Document project outcomes and best practices for continuous improvement
Qualifications:
• Bachelor’s degree in Computer Science, Information Technology, Project Management, or related field (Master’s or PMP/Agile certification preferred)
• Proven experience as a Software Project Manager or in a related IT project management role
• Strong understanding of SDLC (Software Development Life Cycle) and project management methodologies
• Proficiency with project management tools (e.g., Jira, Asana, Trello, MS Project)
• Excellent organizational, leadership, and communication skills
• Ability to manage multiple projects simultaneously and adapt to changing priorities
• Strong problem-solving and decision-making abilities
Employment Type: Full-time
Salary Range: $100,000 – $35,000 annually (or 50 – $6 per hour), depending on experience and location
Why Join Us?
• Opportunity to lead innovative software projects in a fast-paced environment
• Collaborative and supportive team culture
• Competitive compensation and benefits package
• Career development and certification support
Company Details
Administrative - Personal Assistant
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Personal Assistant Job Description
A Personal Assistant provides administrative support to high-level executives, entrepreneurs, or busy professionals. They manage schedules, handle correspondence, and perform various tasks to ensure their principal's time is used efficiently.
Primary Responsibilities:
- Manage calendars, schedules, and appointments
- Handle correspondence, emails, and phone calls
- Make travel arrangements and prepare itineraries
- Perform administrative tasks, such as data entry and record-keeping
- Maintain confidentiality and handle sensitive information with discretion
- Provide general administrative support and perform other tasks as needed
Essential Skills:
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Ability to work independently and prioritize tasks effectively
- Proficiency in Microsoft Office and other productivity software
- Strong attention to detail and ability to maintain confidentiality
Roles & Responsibilities:
- Provide administrative support to executives or professionals
- Manage schedules, calendars, and appointments
- Handle correspondence and respond to emails and phone calls
- Perform research and data analysis as needed
- Maintain organized files and records
- Collaborate with internal teams to achieve goals and objectives
Education Requirements:
- High school diploma or equivalent required
- Associate's or bachelor's degree in business administration, communications, or related field preferred
- 1-2 years of experience in administrative support or related field
Day-to-Day Duties:
- Manage calendars and schedules
- Handle correspondence and respond to emails and phone calls
- Perform administrative tasks, such as data entry and record-keeping
- Make travel arrangements and prepare itineraries
- Maintain organized files and records
- Provide general administrative support and perform other tasks as needed
This job description highlights the key responsibilities, essential skills, and education requirements for a Personal Assistant role, providing a clear overview of the position's duties and expectations.
Company Details
Mystery Shopper
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CF Landscaping Solutions LLC is seeking reliable and detail-oriented individuals to join our team as Mystery Shoppers . In this role, you will visit assigned businesses, interact with staff, and evaluate the quality of customer service, cleanliness, and overall experience. Your feedback will help us improve service standards and client satisfaction.
Responsibilities- Visit designated businesses and act as a regular customer
- Observe and evaluate customer service, professionalism, and overall environment
- Follow provided instructions and complete surveys/reports accurately
- Submit timely and honest feedback after each assignment
- Maintain confidentiality of your identity as a mystery shopper
- Excellent observational and communication skills
- Strong attention to detail and ability to follow instructions
- Dependable and able to meet reporting deadlines
- Access to a smartphone or computer with internet for submitting reports
- No prior experience required — training provided
- Flexible schedule – work when assignments are available
- Compensation per assignment (depending on project)
- Gain valuable experience in customer service evaluation
- Opportunity to work with a reputable and growing company
Company Details
Virtual Assistant (Bilingual with Vietnamese and English Required)
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Job Description
We are seeking a Virtual Legal Assistant to join our fully remote team. This position is perfect for a highly organized and detail-oriented professional who thrives in a fast-paced legal environment and wants to contribute to the success of a growing modern legal practice. Fluency in both Vietnamese (spoken and written) and English is required. Candidates who can speak and understand all three Vietnamese dialects (Northern, Central, and Southern) are strongly encouraged to apply. Experience working with a North American law firm is a significant advantage. The role requires availability to work Monday through Friday, from 7:00 AM to 5:00 PM Eastern Standard Time.
Key Responsibilities
- Calendar & Schedule Management: Coordinate and manage appointments, court dates, and internal meetings. Ensure efficient time allocation and avoid scheduling conflicts.
- Document & File Management: Maintain electronic files, organize legal documents, and manage case-related databases.
- Legal Forms & Templates: Draft, edit, and maintain legal templates and forms to align with firm standards.
- Client Intake: Assist with onboarding new clients by collecting and organizing essential information and documentation.
- Correspondence & Communication: Prepare and format legal letters, memos, emails, and other professional communication.
- Legal Research: Conduct online research including public records and legal databases as needed.
Soft Skills We Value
- Strong verbal and written communication skills
- Flexible, adaptable, and eager to learn
- Professional, client-service mindset
- Proactive and responsive in a fast-paced, changing environment
- Collaborative team player with the ability to work independently
Hard Skills & Qualifications
- Fluent in English and Vietnamese (spoken and written) – Required
- Minimum of 2 years of experience in a legal assistant, administrative support, or logistics coordination role (remote experience preferred)
- Strong time-management, prioritization, and organizational skills
- Proficiency with legal or office management software and tools
- Ability to tailor and modify templates for a variety of legal needs
Company Details
Remote Customer Service Agent
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Job Description
Promise Hospice is seeking a Remote Customer Service Agent to provide professional, accurate, and timely support to healthcare providers, patients, and partners. This role is responsible for handling inquiries related to laboratory services, test results, and account information, ensuring a high level of customer satisfaction in a fast-paced healthcare environment.
Key Responsibilities
Respond to inbound calls, emails, and chats from clients and patients
Provide accurate information on lab tests, procedures, and results
Assist with order tracking, billing questions, and account updates
Escalate complex issues to appropriate departments when necessary
Maintain detailed and accurate records in internal systems
Uphold HIPAA and company data privacy standards
Qualifications
High school diploma or equivalent
1+ year of customer service experience (call center or healthcare preferred)
Excellent communication and problem-solving skills
Strong computer skills and ability to learn multiple systems
Ability to work independently in a remote setting
Bilingual (English/Spanish) a plus
Benefits
100% remote position
Competitive pay and health benefits
Supportive, mission-driven team environment
Opportunities for growth within a healthcare organization
Company Details
It-Project-Manager
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We are seeking an experienced IT Project Manager to lead the planning, execution, and delivery of technology projects. The ideal candidate will manage project lifecycles, coordinate teams, and ensure that deliverables are completed on time, within budget, and aligned with business objectives.
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Responsibilities:
• Define project scope, objectives, timelines, and deliverables.
• Create and manage detailed project plans, budgets, and schedules.
• Lead cross-functional teams of developers, engineers, and business stakeholders.
• Monitor project progress and adjust resources as needed to stay on track.
• Manage risks, issues, and dependencies proactively.
• Ensure quality standards and compliance with IT governance policies.
• Communicate project status, updates, and outcomes to stakeholders.
• Implement Agile, Scrum, or Waterfall methodologies depending on project needs.
• Mentor and support junior project staff where required.
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Qualifications:
• Bachelor’s degree in IT, Computer Science, Business, or related field.
• Proven experience as an IT Project Manager (3–5+ years).
• Strong knowledge of project management tools (Jira, Asana, MS Project, Trello).
• Certification preferred: PMP, PRINCE2, or Agile/Scrum Master.
• Excellent leadership, organizational, and problem-solving skills.
• Strong communication skills with technical and non-technical stakeholders.
Company Details
IT-Software
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Job Description
We are seeking a skilled IT Software Specialist to design, develop, implement, and maintain software solutions that meet organizational and business needs. The ideal candidate will collaborate with cross-functional teams to deliver high-quality software, ensure systems run efficiently, and provide technical support when required.
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Responsibilities:
• Design, develop, and maintain software applications tailored to business requirements.
• Analyze user needs and translate them into software specifications.
• Test, debug, and optimize software for performance and reliability.
• Implement software upgrades, patches, and security updates.
• Collaborate with IT, product, and business teams to ensure successful project delivery.
• Maintain proper documentation for software systems and processes.
• Provide end-user support and troubleshoot software-related issues.
• Stay current with emerging technologies, frameworks, and best practices.
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Qualifications:
• Bachelor’s degree in Computer Science, Software Engineering, or related field.
• Proven experience in software development or IT software support roles.
• Strong knowledge of programming languages (Java, Python, C#, JavaScript, etc.).
• Familiarity with databases (SQL, MySQL, MongoDB).
• Understanding of software development life cycle (SDLC) and Agile methodologies.
• Strong problem-solving skills and attention to detail.
• Excellent communication and teamwork abilities.
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What We Offer:
• Competitive salary and benefits package.
• Flexible work options (onsite/remote/hybrid).
• Opportunities for training and career growth.
• Collaborative and innovative work environment.
Company Details
Customer Service And Support
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Job Description
We are looking for a Customer Service and Support Representative to provide assistance to clients and ensure a smooth customer experience. The role involves handling inquiries, resolving issues, and guiding customers through products or services while maintaining professionalism and empathy.
Responsibilities:
• Respond to customer inquiries via phone, email, chat, or ticketing system.
• Provide accurate product/service information and troubleshooting assistance.
• Escalate complex issues to appropriate teams while ensuring timely follow-up.
• Maintain and update customer records in CRM systems.
• Assist in onboarding new customers and guiding them through processes.
• Collect customer feedback and suggest improvements.
• Meet performance targets (response time, satisfaction scores, issue resolution rates).
Qualifications:
• High school diploma or equivalent; Bachelor’s degree preferred.
• Previous experience in customer service or technical support is an advantage.
• Excellent communication and interpersonal skills.
• Ability to multitask and stay calm under pressure.
• Familiarity with CRM tools (Salesforce, Zendesk, HubSpot, etc.) is a plus.
• Problem-solving mindset and strong attention to detail.
What We Offer:
• Competitive salary and benefits.
• Paid time off and holiday leave.
• Training and career development opportunities.
• Remote and hybrid work options (depending on company).