6,346,055 Jobs in the United States

We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service through various channels including phone, email, and live chat. Your primary responsibility will be to address customer inquiries, resolve issues, and ensure an outstanding customer experience. You will play a crucial role in representing our brand and building lasting relationships with our customers. The ideal candidate will possess excellent communication skills, a friendly and patient demeanor, and a passion for helping others. As a Customer Service Representative, you will work in a fast-paced environment where your ability to think on your feet and adapt to different scenarios will be invaluable. You will receive training to equip you with the knowledge and tools necessary to be successful in this role. We are looking for team players who are eager to learn and contribute to our mission of delivering unparalleled support to our customers. If you are excited about the opportunity to make a difference and enjoy working in a collaborative environment, we would love to hear from you.

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Provide accurate information regarding products, services, and company policies.
• Assist customers with order placement, returns, refunds, and exchanges.
• Resolve customer complaints and issues effectively, ensuring a high level of service.
• Document customer interactions and feedback in our customer relationship management system.
• Collaborate with team members and other departments to provide comprehensive support.
• Follow up with customers to ensure their needs are met and satisfaction is achieved.

• High school diploma or equivalent; additional education or certifications in customer service is a plus.
• Proven experience in a customer service role; prior experience in a call center is preferred.
• Excellent verbal and written communication skills with a friendly and professional tone.
• Strong problem-solving abilities and the capacity to handle difficult situations with tact.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Familiarity with customer service software and CRM systems is a plus.
• Willingness to work flexible hours, including evenings and weekends when needed.

We are seeking a detail-oriented data entry operator to compile, capture, and maintain our digital database. As a data entry operator, you will be required to compile, merge, and format documents for data entry, check documents for errors, input data and update the database, and manage the digital filing systems.

To be a successful data entry operator, you should possess excellent typing skills and be attentive to detail. Skilled data entry operators should be able to quickly identify data errors and demonstrate precision in their work.

• Gathering, collating, and preparing documents, materials, and information for data entry.
• Conducting research to obtain information for incomplete documents and materials.
• Creating digital documents from paper or dictation.
• Reviewing all documents and information for accuracy and informing the supervisor of any errors or inconsistencies.
• Capturing data into digital databases and performing regular backups.
• Updating and maintaining databases, archives, and filing systems.
• Monitoring and reviewing databases and correcting errors or inconsistencies.
• Generating and exporting data reports, spreadsheets, and documents as needed.
• Performing clerical duties such as filing, monitoring office supplies, scanning, and printing as needed.

We are seeking a motivated and customer-focused individual to join our team as a Customer Support Specialist. The ideal candidate will be responsible for assisting customers, resolving inquiries, and ensuring a positive customer experience.

Key Duties & Responsibilities:

Respond promptly to customer inquiries via phone, email, chat, or other communication channels.

Provide accurate product/service information and guide customers in resolving issues.

Handle customer complaints with empathy and professionalism, escalating complex cases when necessary.

Maintain detailed and accurate records of customer interactions and transactions.

Follow up with customers to ensure issues are resolved and satisfaction is achieved.

Collaborate with other departments (sales, technical, logistics, etc.) to resolve customer concerns.

Identify customer needs and recommend appropriate products or services.

Stay updated with company policies, products, and services to provide effective support.

Meet or exceed customer service performance targets (response time, satisfaction rate, etc.).

Contribute to process improvements to enhance overall customer experience.

Requirements & Skills:

Previous experience in customer service or a related field is an advantage.

Excellent communication and interpersonal skills.

Strong problem-solving and conflict-resolution abilities.

Ability to multitask, prioritize, and manage time effectively.

Proficient with basic computer applications and CRM/customer support tools.

Patience, empathy, and a customer-first mindset.

High school diploma or equivalent; a degree is a plus.

Order Monitoring & Shipment Tracking • Track and monitor the status of orders from confirmation to delivery — using order management, shipping, or logistics tools.
• Proactively spot potential issues or delays (e.g. transit disruptions, carrier delays) and flag them early.
• Provide regular updates on shipment status to internal teams and customers.
Logistics & Carrier Coordination • Engage with carriers, freight forwarders, or shipping partners to schedule pick-ups, coordinate deliveries, and update transit timelines.
• Manage shipment scheduling and routing adjustments based on logistics changes, weather, or capacity constraints.
• Work with warehouse or fulfillment teams to align shipping timelines, dock scheduling, and dispatch procedures.
Issue Resolution & Exception Handling • Investigate shipment exceptions (missed deliveries, damaged goods, lost or delayed packages), identify root causes, and coordinate resolution.
• Liaise with carriers, warehouse staff, vendors, and customer support to resolve logistics issues swiftly.
• Drive decision-making around re-shipments, refunds, or reroutes when necessary.
Documentation & Compliance • Maintain accurate logistics records: tracking numbers, carrier documentation, proof of delivery, bills of lading, customs paperwork, and delivery confirmations.
• Ensure that shipments follow company processes, carrier requirements, and regulatory or customs compliance rules.
Reporting & Performance Analysis • Capture and report on key logistics and order fulfillment metrics — such as delivery times, transit delays, shipping exceptions, and carrier performance.
• Analyze logistics data and suggest improvements or process optimizations to minimize delays, reduce costs, and improve service reliability.
Customer Communication & Collaboration • Keep customers and internal stakeholders informed about delivery timelines, issues, or changes.
• Collaborate cross-functionally with customer service, sales, fulfillment, and supply chain teams to improve logistics visibility and delivery predictability.
Ideal Qualifications & Skills

Familiarity with order management, shipping, or logistics tracking tools (e.g. ERPs, TMS, tracking platforms).

Strong organizational and detail-oriented skills, with the ability to monitor multiple shipments or logistics flows simultaneously.

Good communication and coordination capabilities to interface with carriers, warehouse staff, and customers.

Problem-solving mindset to handle logistics exceptions and resolve delivery issues quickly.

Comfortable working under pressure and managing logistics delays, exceptions, or time-sensitive shipment challenges.

• Receive, review, and verify incoming customer orders from multiple channels (e.g. web, email, phone, marketplaces).
• Check orders for completeness, accuracy, and required documentation.
• Clarify missing or ambiguous order details with customers or sales teams.
• Enter or upload orders into order management systems, CRMs, or ERP platforms in a timely and accurate manner.

As a Remote Sales Representative, you’ll be responsible for generating new business and meeting sales targets from your home office. Success in this role depends on your ability to self-manage, stay motivated without direct supervision, and strategically plan your workday to drive results.

1. Self-Directed Planning & Goal Setting
   • Develop and maintain a personal sales work plan, including daily, weekly, and monthly goals.
     
     Prioritize tasks and schedule outreach efforts (calls, emails, virtual meetings) based on pipeline opportunities and time zone needs.
     
     Research and identify potential customers, create tailored outreach, and build a strong pipeline using online tools and platforms
     
     Follow up consistently with leads and nurture “warm” and “cold” prospects without needing constant supervision.
     
     Conduct virtual sales presentations or demos, negotiate terms, and close deals all through digital channels
     
     Maintain discipline in tracking pipeline and deal progress, closing what’s realistic for the period, and adjusting plans as needed.
     

We are seeking a detail-oriented and motivated Data Entry Clerk to join our team in a remote capacity. The ideal candidate will be responsible for accurately inputting, updating, and maintaining data in our systems and databases. This role requires strong attention to detail, excellent typing skills, and the ability to work independently while meeting deadlines.

Key Responsibilities:
•Enter and update data into company databases and systems with speed and accuracy
•Verify the accuracy of data before inputting and correct any errors when needed
•Maintain and organize electronic records and files
•Perform routine data quality checks to ensure information is complete and correct
•Prepare and generate reports as required by management
•Handle confidential information with integrity and discretion
•Communicate with team members to clarify missing or unclear information
•Complete assigned tasks within set deadlines

Qualifications:
•High school diploma or equivalent; additional computer training or certification is a plus
•Proven experience in data entry or a related administrative role preferred
•Strong typing skills and attention to detail
•Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace
•Ability to quickly learn new software and systems
•Excellent organizational and time-management skills
•Strong written and verbal communication skills
•Ability to work independently with minimal supervision

Work Environment:
•Remote, work-from-home position
•Flexible schedule may be available depending on project deadlines
•Requires reliable internet connection and a quiet workspace

Benefits:
•Competitive hourly rate
•Flexible working hours
•Opportunities for growth and advancement
•Work-from-home convenience

Client Engagement & Retention

• Serve as the main point of contact and build trusted, long-term relationships with a portfolio of clients.
  
  Regularly check in with clients to gather feedback, track satisfaction, and proactively identify issues or opportunities.
  
  Conduct Quarterly Business Reviews (QBRs) or regular account check-ins to assess client goals and review results.
  
  Understand clients’ strategic objectives, pain points, and priorities to recommend relevant products, services, or process improvements.
  
  Work with clients to develop account plans and growth strategies, including upsell or cross-sell opportunities.
  
  Handle client concerns or complaints, coordinating internally to resolve issues and ensuring timely follow-through.
  
  Act as the client’s advocate within the organization—escalating or flagging problems and tracking resolution until client satisfaction is restored. 
  
  Liaise with sales, product, customer success, implementation, and support teams to ensure client needs are clearly communicated and met.
  
  Coordinate internal resources to deliver on client commitments and optimize client onboarding, adoption, and renewal processes.

1. Prospecting & Lead Generation
   • Research and identify potential customers or target markets.
   • Generate leads via cold calling, email outreach, referrals, networking, and follow-up on inbound leads.
   
   Qualify leads by assessing customer needs, readiness to purchase, budget, and decision-making authority.
   
   Sales Presentations & Product Promotion
   • Present products or services to prospective clients in a persuasive and informative way—either virtually or in person—highlighting benefits and value propositions.
   
   • Customize sales pitches or demos to address client needs, pain points, and business objectives. 
   
   Negotiation & Deal Closing
   • Engage in contract negotiations, pricing discussions, and terms of sale.
   
   Overcome objections, structure proposals, and close sales that align with both customer needs and company goals.
   
   Order Processing & Customer Follow-up
   • Prepare, submit, and follow up on sales orders to ensure accurate fulfillment. Western Governors University+1
   • Track post-sale customer satisfaction, follow up on issues or questions, and ensure a smooth handoff to customer support or account management teams.
   

We are seeking a motivated, energetic individual to join our company as a Delivery Specialist. As part of our delivery team, you drive goods in a box truck to customer locations, unload items as necessary, and record delivery information via our electronic inventory control system. This position requires you to have a valid commercial driver's license (CDL), a clean driving record, and good working knowledge of the greater metro area. Our ideal candidate has prior warehousing or delivery experience and attention to detail, along with being a safe and defensive driver. This is a physically demanding role, and you must be able to lift and move heavy objects and packages throughout a standard shift.

• Receive goods and cargo from various warehouse facilities, recording essential data in our electronic system
• Transport goods to customer locations or delivery centers
• Unload goods, taking care to minimize damage, wear, or breakage
• Attend to routine minor maintenance of your vehicle and flag larger issues for repair

• High school diploma or GED certificate preferred
• Forklift experience and certification strongly preferred
• Proficiency with computers and handheld devices
• Attention to detail and safe driving skills