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We are seeking a skilled and motivated Remote Web Developer to join our growing digital team. The ideal candidate will have a passion for building responsive, user-friendly, and high-performing websites and applications. You will collaborate with designers, project managers, and other developers to create innovative web solutions that meet both client and business needs. This role requires strong technical expertise, problem-solving skills, and the ability to work independently in a remote environment.

• Design, develop, test, and maintain responsive websites and web applications.
• Collaborate with cross-functional teams (design, content, marketing, and product) to deliver high-quality projects.
• Write clean, scalable, and well-documented code.
• Optimize websites for performance, speed, and SEO best practices.
• Integrate APIs, third-party tools, and backend systems as needed.
• Troubleshoot, debug, and resolve technical issues.
• Stay updated with the latest web development trends, tools, and best practices.
• Participate in code reviews and provide constructive feedback.
• Ensure websites and applications are accessible, secure, and mobile-friendly.

• Proven experience as a Web Developer (front-end, back-end, or full-stack).
• Strong proficiency in HTML, CSS, JavaScript (React, Vue, or Angular preferred).
• Experience with server-side languages (Node.js, PHP, Python, or Ruby on Rails).
• Familiarity with databases (MySQL, PostgreSQL, or MongoDB).
• Knowledge of version control systems (Git/GitHub).
• Experience with CMS platforms (WordPress, Drupal, or headless CMS) is a plus.
• Understanding of UI/UX principles and responsive design.
• Strong problem-solving skills and attention to detail.
• Ability to manage multiple projects and meet deadlines while working remotely.
• Excellent communication and teamwork skills.

• Experience with cloud platforms (AWS, Azure, or Google Cloud).
• Familiarity with DevOps practices (CI/CD pipelines, Docker, Kubernetes).
• Knowledge of security best practices in web development.
• Prior experience in an Agile/Scrum environment.

• 100% remote work with flexible hours.
• Competitive salary based on experience.
• Opportunities for career growth and professional development.
• Collaborative and innovative work environment.
• Work-life balance with supportive leadership.

Job Summary:

Are you passionate about making a positive difference in customer's lives? Do you find it rewarding to help customers? Do you have a talent for understanding a customer's unique needs and finding a solution? If so, apply today!

Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role is essential in providing exceptional support to our clients and ensuring their needs are met with professionalism and efficiency. The ideal candidate will possess strong communication skills and a passion for helping others, while also being comfortable with various customer service tasks, including data entry and outbound calling.

Responsibilities

• Provide outstanding customer support through various channels, including phone, email, and chat.
• Assist clients with inquiries, resolve issues, and ensure a positive experience.
• Conduct outbound calls to follow up on customer inquiries or provide information about services.
• Maintain accurate records of customer interactions and transactions through data entry.
• Collaborate with team members to improve service delivery and client satisfaction.
• Utilize Microsoft Office tools to manage documentation and reports effectively.
• Handle cash transactions accurately when required, ensuring proper cash handling procedures are followed.
• Analyze customer feedback to identify areas for improvement in service delivery.

Qualifications

• Strong communication skills in English; bilingual or multilingual abilities are highly desirable.
• Previous experience in customer service or client services, preferably in a call center environment.
• Proficient computer skills with the ability to navigate various software applications efficiently.
• Familiarity with phone etiquette and best practices for effective communication.
• Experience in sales or outbound calling is a plus.
• Excellent typing skills with attention to detail for accurate data entry.
• Ability to analyze situations effectively and provide appropriate solutions to customers' needs. Join our team as a Customer Service Representative and contribute to creating positive experiences for our clients!

We are seeking a highly motivated Remote Customer Service Representative to join our global support team. This role is essential in ensuring seamless communication with our clients, vendors, project partners, and internal teams. The ideal candidate will provide professional, timely, and effective customer support while representing the values and standards of TECHINT Engineering & Construction.

Key Responsibilities

Serve as the first point of contact for customer inquiries via phone, email, and virtual platforms.
Provide information regarding company services, project updates, and general support inquiries.
Assist clients and vendors in navigating company processes, documentation, and service requests.
Coordinate with project managers, engineers, and administrative teams to resolve customer concerns efficiently.
Track, log, and follow up on customer requests in line with company service standards.
Escalate complex issues to appropriate departments while maintaining ownership of resolution.
Maintain strong knowledge of TECHINT’s ongoing projects, services, and global operations.
Ensure compliance with company policies, procedures, and safety standards in all communications.
Identify opportunities to improve customer experience and contribute feedback to management.

Qualifications

High school diploma or equivalent required; Bachelor’s degree preferred.
2+ years of customer service experience, preferably in engineering, construction, or industrial sectors.
Strong verbal and written communication skills in English (additional languages such as Spanish, Portuguese, or Italian are a plus).
Ability to multitask, prioritize, and work independently in a fast-paced remote environment.
Proficiency with Microsoft Office Suite, CRM systems, and remote communication tools (e.g., Teams, Zoom).
Excellent problem-solving and organizational skills.
A professional, client-focused attitude with the ability to handle sensitive information discreetly.

What We Offer

Competitive compensation and benefits package.
Remote work flexibility with opportunities for professional growth.
Training and development programs to enhance skills and career advancement.
The opportunity to be part of a global leader in engineering and construction projects.

We’re looking for a Chat Support Representative to provide customer service and technical support through our live chat platforms. You’ll respond to inquiries, troubleshoot issues, and escalate cases when needed. This role is key to ensuring a smooth and positive experience for every customer.

Responsibilities

1.Respond to customer inquiries via live chat in a professional and timely manner

2.Troubleshoot issues and provide accurate solutions, escalating when necessary

3.Maintain up-to-date knowledge of company products, services, and policies

4.Handle multiple chat sessions while ensuring accuracy and quality

5.Record customer interactions in our CRM or support systems

6.Ensure customer satisfaction by resolving concerns and following up as needed

Qualifications

1.High School Diploma or equivalent

2. 0 years of customer service experience, ideally in a chat support role

3.Excellent written communication skills with strong grammar and tone

4.Ability to multitask and manage time in a fast-paced environment

5.Reliable internet connection and comfort with online tools (for remote roles)

5.Patience, empathy, and a customer-first mindset

We are looking for a detail-oriented and motivated Billing & Coding Specialist to join our healthcare team. This role is essential in ensuring accurate medical coding, billing, and reimbursement while maintaining compliance with industry standards and regulations. The ideal candidate should have strong attention to detail, organizational skills, and a commitment to providing excellent support to both patients and providers.

Key Responsibilities:

• Review and assign accurate medical codes for diagnoses, procedures, and services
• Prepare, process, and submit insurance claims for reimbursement
• Verify patient insurance coverage and benefits
• Resolve denied or rejected claims in a timely manner
• Ensure compliance with federal, state, and payer-specific regulations (HIPAA, CMS, etc.)
• Maintain accurate patient billing records and documentation
• Communicate with patients regarding billing inquiries and payment options
• Collaborate with providers, front office, and insurance companies to resolve discrepancies

Qualifications:

• High school diploma or equivalent (required)
• Certification in medical billing and coding (CPC, CCS, or equivalent preferred)
• Previous experience in billing, coding, or healthcare administration (preferred; entry-level with training may be considered)
• Knowledge of ICD-10, CPT, and HCPCS coding systems
• Strong analytical and problem-solving skills
• Excellent communication and organizational skills
• Proficiency with billing software and electronic health records (EHR)

What We Offer:

• Competitive pay
• Opportunities for professional development and certification support
• Training for candidates eager to learn medical billing and coding
• Supportive work environment with room for career advancement

We are seeking a friendly, organized, and detail-oriented Patient Services Representative to join our team. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing scheduling, registration, insurance verification, and general office support.

Key Responsibilities:

• Greet and assist patients in a professional and courteous manner
• Answer incoming calls, respond to inquiries, and direct calls appropriately
• Schedule, confirm, and update patient appointments
• Register patients and verify insurance information
• Collect and process payments, co-pays, and billing information
• Maintain accurate and confidential patient records in compliance with HIPAA
• Assist with paperwork, forms, and office correspondence
• Coordinate with medical staff to ensure smooth patient flow
• Handle patient concerns and escalate issues when necessary

Qualifications:

• High school diploma or equivalent (required)
• Previous experience in healthcare, customer service, or front office (preferred, but not required for entry-level)
• Strong communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Proficiency with computers and scheduling software
• Knowledge of medical terminology and insurance processes (a plus)

What We Offer:

• Competitive pay
• Opportunities for growth and career advancement
• Supportive and team-oriented work environment
• Training provided for entry-level candidates

We are seeking a dedicated and experienced Nursing Home Administrator to oversee the daily operations of our long-term care facility. The ideal candidate will ensure the highest standard of care for residents while managing staff, budgets, and compliance with state and federal regulations. This role requires strong leadership, organizational, and interpersonal skills to maintain a supportive environment for both residents and employees.

Key Responsibilities:

• Oversee and manage the daily operations of the nursing home facility.
• Ensure compliance with federal, state, and local regulations.
• Develop and implement policies and procedures to maintain high-quality resident care.
• Supervise, support, and evaluate staff performance.
• Manage budgets, financial reports, and facility resources effectively.
• Serve as a liaison between residents, families, staff, and external stakeholders.
• Promote a positive, safe, and welcoming environment for residents and employees.
• Handle admissions, discharges, and resident care concerns with professionalism and compassion.
• Lead quality improvement initiatives to enhance resident satisfaction and care outcomes.

Qualifications:

• Bachelor’s degree in Healthcare Administration, Business Administration, or a related field (Master’s preferred).
• Current Nursing Home Administrator license (required by state regulations).
• Proven experience in healthcare management, preferably in long-term or elder care.
• Strong knowledge of healthcare laws, regulations, and standards of practice.
• Excellent leadership, communication, and problem-solving skills.
• Ability to manage budgets and oversee financial operations.

Preferred Skills:

• Compassionate and resident-focused mindset.
• Ability to foster teamwork and staff engagement.
• Strong organizational and decision-making abilities.

About Us

Are you looking for a supportive, collaborative workplace where you can thrive in a dynamic team environment with inspiring leaders? You’ve come to the right place. At Sun Life, we are seeking ambitious individuals who share our values and are committed to making a positive impact every day for people around the world. If you're passionate about customer service and eager to contribute to a growing organization, we want to hear from you.

Job Overview

As a Customer Service Specialist, you will play a key role in supporting our clients by providing exceptional service across multiple channels. You will handle both inbound and outbound communications, assist with administrative processes, and support the overall customer experience to ensure satisfaction and retention.

Key Responsibilities
1. Client Hotline Support

Monitor and manage inbound hotline calls from clients, ensuring timely and accurate resolution of requests.

Guide clients through administrative procedures based on their needs.

Handle policy conservation requests, providing clear information and solutions.

Check and respond to daily messages from the telephone box.

Receive and resolve complaints, coordinating with internal teams to ensure swift resolution.

2. Outbound Calls:

Conduct welcome calls for new clients and random check-ins before issuing policies.

Perform random check calls for clients purchasing RPUL & UL products, ensuring accuracy and satisfaction.

Address policy suspensions, unsuccessful bank transfers, and other customer issues as needed.

Conduct quarterly mini-surveys and assist the Customer Relationship Unit with client feedback.

Handle additional outbound calls as assigned by management.

3. Client Inquiries via Email & Social Media:

Respond to client inquiries via email and social media platforms, including Facebook.

Conduct outbound calls to address inquiries or issues raised through these channels.

Draft and review email responses, ensuring they meet company standards before sending, and escalate as needed for supervisor approval.

4. Training and Knowledge Transfer:

Conduct training sessions for new staff, ensuring they understand key processes and procedures.

Provide refresher training for existing team members to ensure consistent performance.

Deliver administrative presentations to the agency force, offering support and guidance on key processes.

5. Additional Responsibilities:

Ensure client information is securely maintained and confidentiality is upheld.

Adhere to company policies, regulatory requirements, and internal procedures.

Provide backup support for colleagues and supervisors when needed, particularly in leadership roles for Senior Specialists.

Complete tasks on time, ensuring high-quality work and compliance with performance standards.

Control office expenses and manage property efficiently within the allocated budget.

Skills & Qualifications:

Excellent communication skills, with the ability to engage customers empathetically and professionally.

Strong problem-solving abilities to navigate complex client situations and provide effective solutions.

Multitasking capability, with experience using multiple systems and applications simultaneously.

Experience with conflict resolution, especially in handling frustrated customers in a calm and constructive manner.

Self-motivation and discipline, with the ability to work independently in a structured, virtual environment.

Time management skills, with a proven ability to manage high-volume inbound calls and adhere to a set schedule.

Proficiency with office software and customer service tools (e.g., CRM systems, email, social media).

Why Join Sun Life?

At Sun Life, every career offers the chance to grow and develop new skills while making a real impact. You’ll work with a team of passionate professionals who share a commitment to excellence and client satisfaction. We value our employees’ contributions and offer a dynamic and rewarding career path that encourages growth and development. Sun Life is a global organization dedicated to safety, social good and sustainability. We are a leader in Standards Development and in Testing, Inspection and Certification around the world including Canada, the U.S., Europe and Asia. Our mandate is to hold the future to a higher standard. CSA Group’s global commercial subsidiaries provide expert testing, inspection, and certification services that enable manufacturers to demonstrate that their products are in compliance with applicable safety, environmental, and operating performance standards for markets around the world. We offer deep expertise and industry-leading service delivery across a wide range of current and emerging technologies.

Ready to make a difference? Apply today and take the next step in your career journey with us!

Sun Life is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Title: Project Manager
Location: Hybrid
Job Type: Full-Time
Department: Project Management / Operations
Reports To: Director of Operations / Program Manager / PMO Lead

We are looking for a results-driven and detail-oriented Project Manager to lead and coordinate strategic initiatives across cross-functional teams. The ideal candidate will be responsible for managing projects from inception to completion, ensuring they are delivered on time, within scope, and on budget.

This role requires a blend of leadership, communication, and organizational skills, along with a deep understanding of project management methodologies.

• Define project scope, goals, deliverables, timelines, and resource requirements in collaboration with stakeholders
• Develop detailed project plans and manage all phases of the project lifecycle
• Lead cross-functional project teams and facilitate effective collaboration and communication
• Identify project risks and issues, develop mitigation plans, and escalate when necessary
• Track project performance using appropriate systems, tools, and techniques
• Manage changes to project scope, schedule, and costs using a structured change management process
• Ensure clear documentation of project activities, decisions, and lessons learned
• Deliver regular project status reports to stakeholders and senior leadership
• Foster strong relationships with clients, vendors, and internal teams
• Ensure all projects adhere to organizational standards, best practices, and compliance requirements

• Bachelor’s degree in Business Administration, Project Management, or a related field
• 3+ years of proven experience managing projects in a professional setting
• Strong working knowledge of project management tools (e.g., MS Project, JIRA, Asana, Smartsheet, Trello)
• Solid understanding of project management methodologies (Agile, Scrum, Waterfall, or hybrid)
• Exceptional organizational and multitasking skills with keen attention to detail
• Strong leadership and interpersonal communication skills
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Project Management Professional (PMP), Certified ScrumMaster (CSM), or equivalent certification is highly desirable

• Competitive salary and performance-based bonuses
• Comprehensive health, dental, and vision benefits
• 401(k) with company match
• Paid time off and company holidays
• Flexible working arrangements
• Opportunities for professional growth and training
• A collaborative and innovative work culture

Sun Life is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive team and encourage applications from all qualified individuals.