6,355,223 Jobs in the United States

An IT technician, or IT support technician, is responsible for maintaining and troubleshooting an organization's computer systems, networks, and technical equipment. This can include providing assistance to users, performing regular maintenance and upgrades, and ensuring the security and efficiency of the IT infrastructure.

Core responsibilities

User support: Serve as the first point of contact for technical issues and requests from employees. This includes answering questions in person, over the phone, or through a ticketing system.
Troubleshooting and repair: Diagnose and resolve hardware, software, and network problems for workstations, laptops, and mobile devices. This involves identifying the source of an issue and implementing timely solutions to minimize disruption.
Installation and configuration: Set up and configure new hardware, software, and peripheral devices for users, ensuring all components function correctly on the network.
System maintenance: Perform routine maintenance tasks, including operating system upgrades, software updates, and security patch deployment.
Network administration: Assist with the setup and ongoing support of network equipment like routers, switches, and firewalls.
Documentation: Maintain detailed records of support requests, resolutions, and system configurations to create a knowledge base for the IT team and end-users.
Security: Implement and enforce security protocols, such as installing antivirus software and monitoring for threats, to protect the organization's data and infrastructure.
Onboarding and offboarding: Manage IT processes for new hires and exiting employees,

We are seeking a highly skilled and detail-oriented Remote Database Administrator (DBA) to manage and maintain our corporate database systems. The ideal candidate will be responsible for ensuring the performance, integrity, and security of our databases across a distributed and global infrastructure, while also participating in the planning and development of the database strategy.

Key Responsibilities

Administer, monitor, and maintain production and development databases (Oracle, SQL Server, PostgreSQL, MySQL, etc.)
Ensure high levels of performance, availability, and security in our database environments.
Design and implement backup, recovery, archiving, and replication strategies.
Perform database tuning and optimization.
Implement and enforce database policies, procedures, and standards.
Manage database access and permissions.
Collaborate with development, infrastructure, and cybersecurity teams to ensure seamless system integration.
Conduct audits and assessments for database security and compliance.
Support project teams in database-related activities during design, testing, deployment, and maintenance phases.
Troubleshoot database-related issues and provide 24/7 on-call support as needed.
Maintain up-to-date documentation of database configurations and procedures.

Qualifications

Required:

Bachelor’s degree in Computer Science, Information Technology, or a related field.
Minimum 5 years of experience in database administration or a related role.
Strong hands-on experience with enterprise databases: Oracle, SQL Server, PostgreSQL, and/or MySQL.
Familiarity with cloud-based database solutions (e.g., AWS RDS, Azure SQL, Google Cloud SQL).
Proficient in performance tuning, scripting (PL/SQL, T-SQL, Bash), and automation tools.
Solid understanding of data security, backup/recovery techniques, and disaster recovery planning.
Fluent in English (written and spoken).

Preferred:

Experience in large-scale industrial, engineering, or construction environments.
Certifications such as Oracle Certified Professional (OCP), Microsoft Certified: Azure Database Administrator Associate, or equivalent.
Working knowledge of DevOps practices and CI/CD pipeline integration.

What We Offer

Competitive salary and performance-based incentives.
Flexible working hours and fully remote setup.
Opportunities to work on global infrastructure and energy projects.
Career development and training programs.
Inclusive and collaborative corporate culture.

We are seeking a highly motivated Remote Customer Service Representative to join our global support team. This role is essential in ensuring seamless communication with our clients, vendors, project partners, and internal teams. The ideal candidate will provide professional, timely, and effective customer support while representing the values and standards of TECHINT Engineering & Construction.

Key Responsibilities

Serve as the first point of contact for customer inquiries via phone, email, and virtual platforms.
Provide information regarding company services, project updates, and general support inquiries.
Assist clients and vendors in navigating company processes, documentation, and service requests.
Coordinate with project managers, engineers, and administrative teams to resolve customer concerns efficiently.
Track, log, and follow up on customer requests in line with company service standards.
Escalate complex issues to appropriate departments while maintaining ownership of resolution.
Maintain strong knowledge of TECHINT’s ongoing projects, services, and global operations.
Ensure compliance with company policies, procedures, and safety standards in all communications.
Identify opportunities to improve customer experience and contribute feedback to management.

Qualifications

High school diploma or equivalent required; Bachelor’s degree preferred.
2+ years of customer service experience, preferably in engineering, construction, or industrial sectors.
Strong verbal and written communication skills in English (additional languages such as Spanish, Portuguese, or Italian are a plus).
Ability to multitask, prioritize, and work independently in a fast-paced remote environment.
Proficiency with Microsoft Office Suite, CRM systems, and remote communication tools (e.g., Teams, Zoom).
Excellent problem-solving and organizational skills.
A professional, client-focused attitude with the ability to handle sensitive information discreetly.

What We Offer

Competitive compensation and benefits package.
Remote work flexibility with opportunities for professional growth.
Training and development programs to enhance skills and career advancement.
The opportunity to be part of a global leader in engineering and construction projects

We are seeking a motivated and detail-oriented Entry-Level Project Manager to join our remote team. This position is ideal for candidates who are eager to start their career in project management and gain valuable hands-on experience while working in a flexible environment.

Responsibilities include: assisting with project planning, scheduling, and documentation, tracking progress against deadlines, preparing reports, and supporting senior managers with day-to-day coordination. You will also communicate with team members, ensure tasks are completed on time, and contribute to the smooth execution of projects.

Requirements: candidates should have strong organizational and multitasking skills, excellent communication abilities, and proficiency in Microsoft Office or Google Workspace. A bachelor’s degree in business, management, or a related field is preferred but not required. No prior experience is necessary, as full training will be provided.

What we offer: competitive hourly pay ($18–$25), performance-based bonuses, remote flexibility, and growth opportunities. This is a fantastic chance to build your skills, gain experience, and grow within a supportive team.

Job Summary:
We are looking for a proactive and customer-focused Customer Consultant to serve as the first point of contact for our clients. In this role, you will provide information, resolve issues, and deliver exceptional service to support customer satisfaction and retention. The ideal candidate will have excellent communication skills and a genuine interest in helping people.

• Respond to customer inquiries through phone, email, live chat, or social media
• Provide accurate information about products, services, and company policies
• Identify customer needs and offer tailored solutions or recommendations
• Resolve customer issues effectively and escalate complex cases when necessary
• Build and maintain strong customer relationships
• Maintain detailed records of customer interactions and transactions
• Collaborate with internal teams to ensure a seamless customer experience
• Meet or exceed performance and service targets

• Excellent verbal and written communication skills
• Strong problem-solving and critical thinking abilities
• Ability to multitask and manage time efficiently
• High level of empathy and professionalism
• Strong attention to detail and accuracy
• Proficient with customer service software or CRM systems (e.g., Salesforce, Zendesk)

• Previous experience in a customer service, sales, or support role is preferred
• Experience in a fast-paced, customer-facing environment is an asset
• Familiarity with handling vulnerable or high-needs clients (for certain industries) is beneficial

• Minimum of a high school diploma or equivalent
• Post-secondary education in business, communications, or a related field is a plus
• Ongoing training will be provided

• Oversee and manage the organization’s IT infrastructure, including networks, servers, and software systems.
• Monitor system performance, perform routine maintenance, and ensure data security and backup protocols.
• Analyze large datasets to identify trends, generate reports, and support strategic decision-making.
• Develop and maintain dashboards and data visualizations using tools like Power BI or Tableau.
• Collaborate with software development teams to integrate data systems and support software-related IT requirements.
• Evaluate and implement new technologies, software, and systems to improve business operations.
• Lead or support IT-related projects including upgrades, migrations, and digital transformation initiatives.
• Ensure compliance with industry standards and data protection regulations (e.g., GDPR, ISO, etc.).

• Proficiency in data analysis tools (SQL, Excel, Power BI, Python/R).
• Strong understanding of IT infrastructure, including networking, system administration, and cybersecurity.
• Experience with cloud platforms (AWS, Azure, or Google Cloud).
• Familiarity with software development processes (e.g., SDLC, Agile, DevOps).
• Knowledge of database management systems (e.g., MySQL, PostgreSQL, MongoDB).
• Ability to interpret data and present findings to technical and non-technical stakeholders.
• Excellent problem-solving and project management skills.
• Effective communication and collaboration abilities.

• 3+ years of professional experience in IT management, systems administration, or data analytics.
• Experience working in or closely with software development teams or IT departments.
• Prior involvement in IT projects (e.g., implementations, migrations, data integration) is preferred.
• Industry-specific experience (e.g., fintech, healthcare, e-commerce) is a plus.

• Bachelor’s degree in Information Technology, Computer Science, Data Science, Software Engineering, or a related field.
• Advanced certifications are a plus, such as:
  • CompTIA Network+ / Security+
  • Microsoft Certified: Azure Administrator Associate
  • AWS Certified Solutions Architect
  • Certified Data Analyst (e.g., Microsoft, Google)
  • ITIL Foundation Certification

JOB BRIEF

We need a center agents perform various functions in ensuring customers’ inquiries are adequately answered to their satisfaction.

The responsibilities, tasks, and duties typically carried out by call center agents are shown in the job description example below:

• Responsible for managing a whole lot of incoming and outgoing calls in the organization
• Build long-lasting relationships with customers
• Keep a comprehensive record of all calls and/or conversations in the organization’s call center data bank
• Attend educational seminars or conferences on a regular basis so as to develop expertise and improve performance levels
• Make use of available opportunity to sell or advertise products to customers
• Make sure that whatever response given to the customer(s) is in line with pre-organized communication scripts that have been prepared for different topics that cover customer-related issues
• Identify the needs of various customers, clarify information, .

If you are applying to work as a call center agent, the requirements and qualifications you may be expected to meet by most employers include the following:

• Must possess good communication skills, especially for listening. This is necessary in a bid to ensure a clear retrieval and passage of information to customers
• Must have good interpersonal skills to enable an easy flow with customers at all times
• Must be able to multi-task and manage time properly and effectively
• Must be able to adapt to different situations and individuals
• Ability to prioritize in the face of multiple tasks or assignments
• Ability to work as part of a team if need be
• Ability to work with little or no supervision
• Must be self-driven at all times
• Must have good knowledge of customer relationship or customer service practices
• Must have good data entry and typing abilities
• A minimum of high school diploma
• A higher degree would be of great advantage

A Personal Assistant provides administrative and personal support to an individual, managing schedules, communications, and various tasks to enhance productivity.

• Administrative Support : Manage calendars, schedule appointments, and organize meetings for the employer.
• Communication Management : Handle incoming emails, phone calls, and correspondence, filtering and responding as necessary.
• Travel Arrangements : Plan and book travel itineraries, including flights, accommodations, and transportation.
• Document Preparation : Create reports, presentations, and other documents as required.
• Personal Errands : Assist with personal tasks such as shopping, dry cleaning, and other errands.
• Meeting Coordination : Attend meetings, take notes, and prepare minutes when necessary.
• Confidentiality : Maintain discretion and confidentiality regarding sensitive information and personal matters.

• Organizational Skills : Exceptional ability to manage multiple tasks and prioritize effectively.
• Communication Skills : Excellent verbal and written communication skills to interact with various stakeholders.
• Technical Proficiency : Proficient in office software (e.g., Microsoft Office Suite) and comfortable with technology.
• Problem-Solving Skills : Ability to anticipate needs and address issues proactively.
• Flexibility : Adaptable to changing priorities and able to work in a fast-paced environment.

• Typically works in an office setting, with some flexibility for remote work. Occasional travel may be required for business purposes.

We excited to announce the availability of a full-time position within our dynamic team: Data Entry Clerk. This role is an excellent opportunity for individuals passionate about data organization, accuracy, and efficiency in processing information. As a fully remote position, the successful candidate will enjoy the freedom and flexibility of working from home while contributing to our data management processes.

The Data Entry Clerk will play a pivotal role in the operational success of Cross Miller by ensuring that all data is accurately entered into our system, maintained, and managed according to our organization's standards and procedures. This position demands a high level of attention to detail and an aptitude for organizing and handling large amounts of data securely and confidentially.

• Enter data from various source documents into the required computer system for storage, processing, and data management purposes.
• Examine information to verify accuracy and completeness of data before entry.
• Update databases and records with new information as it becomes available.
• Comply with data integrity and security policies to safeguard information.
• Manage and organize records and files to ensure they meet regulatory standards.
• Use data entry software to record, maintain, and organize data.
• Resolve discrepancies in information and obtain further information for incomplete documents.
• Create data backups as part of a contingency plan.
• Respond to information requests from authorized members and ensuring that the information provided is accurate and confidential.
• Review data for errors, missing pages, or duplicate entries before entering the data into the specific application.
• Participate in training sessions to improve data entry and processing skills.

• Proven experience as a Data Entry Clerk or similar position.
• Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.).
• Working knowledge of office equipment and computer hardware and peripheral devices.
• Basic understanding of databases and fast typing skills with a keen eye for detail.
• High school diploma; additional computer training or certification will be considered an asset.
• Great attention to detail with an ability to work in a fast-paced environment.
• Excellent communication and organizational skills.
• Ability to handle sensitive information with confidentiality.
• Capacity to work independently and as part of a team.
• Ability to manage time efficiently and prioritize tasks effectively.
• Strong internet connection to support remote data entry tasks efficiently.