5,580,307 Jobs in the United States

The Company Specialises in ; 
- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.

# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.

# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways.

We are seeking a skilled Medical Writer with experience in senior care, geriatrics, or assisted living to create accurate, clear, and engaging content tailored to healthcare professionals, caregivers, residents, and families. The ideal candidate understands clinical standards, regulatory guidelines, and the communication needs of the assisted living industry.

Key Responsibilities
• Write and edit medically accurate content for policies, care protocols, training materials, brochures, blogs, and digital platforms
• Develop documentation related to resident care plans, compliance standards, and health education
• Translate complex clinical information into easy-to-understand language for non-medical audiences
• Collaborate with healthcare staff, administrators, and subject matter experts to obtain and verify information
• Ensure compliance with HIPAA, CMS, state regulatory requirements, and assisted living guidelines
• Create content for marketing, family outreach, and resident education as needed
• Review and update existing documents to reflect current best practices and regulations
• Assist with grant writing, proposals, and accreditation materials if applicable

Qualifications
• Bachelor’s degree in Nursing, Health Sciences, Communications, Journalism, or related field (RN, LPN, or clinical background preferred)
• Proven experience writing in healthcare, senior care, gerontology, or medical communications
• Strong understanding of terminology related to geriatrics, long-term care, and assisted living operations
• Excellent writing, editing, and proofreading skills
• Ability to adapt tone for professional, regulatory, and layperson audiences
• Familiarity with compliance standards (e.g., state assisted living regulations, HIPAA)
• Proficient with Microsoft Office or Google Workspace

Preferred Skills
• Experience working with assisted living facilities, home care agencies, or long-term care settings
• Knowledge of MDS, ADLs, care assessments, and quality reporting
• Background in content strategy, training materials, or patient education
• Experience with digital content creation or SEO writing

Work Environment & Schedule
• Remote, hybrid, or on-site options depending on employer needs
• Flexible schedule, with deadlines and project-based assignments
• Collaboration with care teams, administrators, and compliance officers

How to Apply

Submit your resume, writing samples (preferably healthcare-related), and a brief cover letter outlining your experience with medical or assisted living content.

The Company Specialises in ; 
•⁠ ⁠nbound & Outbound Communication – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
•⁠ ⁠Order Shipment Support – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
•⁠ ⁠P lem Resolution – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
•⁠ ⁠A unt Management – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
•⁠ ⁠Pro s Improvement – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
•⁠ ⁠Per mance Metrics – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
•⁠ ⁠Tea ollaboration – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.

# Required Qualifications & Skills
•⁠ ⁠Exp ence: 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
•⁠ ⁠Technic Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
•⁠ nguage: Fluent English (spoken & written); additional Nigerian language skills are advantageous.
•⁠ ft Skills: Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.

# What We Offer
•⁠ ⁠Compe ive salary + quarterly performance bonus.
•⁠ mprehensive health, dental, and vision insurance.
•⁠ ructured onboarding and ongoing training programs.
•⁠ iendly, growth‑oriented work environment with clear career pathways.

We are seeking a dedicated Call Support Specialist to join our team in the Photography industry. As a Call Support Specialist, you will play a crucial role in providing exceptional customer service and technical support to our clients. This position offers a unique opportunity to work in a dynamic and creative environment.

• Handle incoming calls and emails from customers regarding product inquiries, technical issues, and general support.
• Provide timely and accurate solutions to customer concerns while maintaining a high level of professionalism.
• Document all customer interactions and follow up as needed to ensure customer satisfaction.
• Collaborate with cross-functional teams to escalate and resolve complex customer issues.
• Stay up-to-date on product knowledge and industry trends to better assist customers.

• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and a customer-centric approach.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Previous experience in a customer service or technical support role is preferred.
• Proficiency in CRM software and Microsoft Office tools.

• Competitive salary and benefits package.
• Opportunity for career growth and development.
• Work with a talented and passionate team in the Photography industry.
• Flexible work schedule and remote work options.

We are seeking a Remote Office Assistant to join our dynamic team in the Photography industry. This role is crucial in ensuring smooth operations and providing administrative support to our remote workforce.

• Manage and organize digital files, documents, and databases
• Coordinate virtual meetings and assist with scheduling
• Handle email correspondence and respond to inquiries promptly
• Assist in preparing reports, presentations, and other documentation
• Perform general administrative tasks as needed

• Proven experience as an office assistant or in a similar role
• Proficiency in Microsoft Office and Google Workspace
• Excellent communication and organizational skills
• Ability to work independently and manage time effectively
• High-speed internet connection and reliable computer equipment

• Associate degree or higher in Business Administration or related field
• Previous experience in a remote work environment preferred
• Knowledge of virtual communication tools such as Zoom and Slack

• Flexible work hours and remote work opportunities
• Opportunity for career growth and professional development
• Collaborative and supportive team environment

Key Responsibilities
Customer Communication: Manage inbound and outbound calls, emails, live chats, and social media messages promptly and professionally. Accurately document all customer interactions.
Order & Shipment Support: Assist customers with order placement, shipment tracking, delivery scheduling, and address updates. Resolve delivery delays, damages, or return issues efficiently.
Issue Resolution: Research and resolve customer complaints by identifying root causes and providing timely, effective solutions. Follow up to ensure customer satisfaction and maintain clear case documentation.
Account Management: Update customer profiles, process billing inquiries, and handle credit or adjustment requests within the ERP/CRM system.
Process Improvement: Identify opportunities to improve service workflows, contribute to knowledge-base and FAQ updates, and provide feedback to operations for continuous improvement.
Performance Excellence: Meet or exceed KPIs for handling time, first-contact resolution, customer satisfaction, and service-level compliance.
Team Collaboration: Work cross-functionally with logistics, finance, and IT teams to resolve complex issues. Participate in team huddles, training, and ongoing development sessions.
Required Qualifications & Skills
Education: High school diploma or GED required; associate degree or higher preferred.
Experience: 1–2 years of customer service experience in logistics, e-commerce, or a related industry (entry-level candidates with strong communication skills are encouraged to apply).
Technical Skills: Proficiency with CRM and ticketing systems (e.g., Salesforce, HubSpot, Zendesk) and Microsoft Office Suite. Familiarity with logistics or shipping processes is a plus.
Communication: Excellent written and verbal English communication skills.
Soft Skills: Strong active listening, empathy, problem-solving, and conflict-resolution abilities. Calm under pressure and highly collaborative in a team setting.
What We Offer
Competitive base pay plus quarterly performance bonuses
Comprehensive health, dental, and vision insurance
Paid time off and company holidays
Structured onboarding and continuous training programs
Supportive, growth-focused work environment with clear career progression

Dear Educators,

StayHome Learning is seeking passionate and qualified teachers to provide online lessons for students across various subjects. We work with clients who are looking for dedicated educators to support their learning goals from the comfort of their homes.

Requirements:

Expertise in any academic subject (Math, Science, English, French,Spanish,Social Studies, Music, Violin, Piano, Guitar etc.)

Prior teaching or tutoring experience is a plus

Reliable internet connection and ability to conduct online classes

Strong communication and organizational skills

Responsibilities:

Conduct engaging online lessons for students across various subjects.

Develop and deliver lesson plans tailored to individual student needs.

Monitor and assess student progress, providing constructive feedback.

Communicate effectively with students and parents/guardians when required.

Maintain professionalism and a positive learning environment during all online sessions

Benefits:

Flexible working hours

Teach from home

Competitive compensation

If you are enthusiastic about teaching and guiding students to succeed, we would love to hear from you!

How to Apply:
Send your CV, subject expertise, and a brief introduction HERE NOW

Join us in delivering quality education from anywhere!

Warm regards,
StayHome Learning Team

About the Role

We are seeking a dedicated and customer-focused Customer Support Representative to join our real estate team. In this role, you will be the first point of contact for our clients, providing professional assistance and ensuring a smooth customer experience throughout their property journey — from inquiry to closing. This position offers the flexibility to work remotely while maintaining close communication with our sales, marketing, and property management teams.

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Key Responsibilities
• Respond promptly to client inquiries via phone, email, chat, or social media channels.
• Provide accurate information about properties, listings, and company services.
• Coordinate with sales agents and property managers to schedule viewings and follow up on client requests.
• Maintain client records in the CRM system and update lead information regularly.
• Assist in resolving client concerns, escalating complex issues when necessary.
• Support digital documentation and remote transaction processes.
• Gather client feedback to help improve customer satisfaction and service delivery.
• Collaborate with the marketing team to enhance client communication and engagement strategies.

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Required Skills & Qualifications
• Education:
• Bachelor’s degree in Business Administration, Communications, Real Estate, or related field (preferred).
• Relevant experience in customer service may substitute for formal education.
• Skills & Experience:
• 1–3 years of experience in customer support, preferably in real estate, property management, or a related field.
• Strong communication and interpersonal skills — professional, courteous, and empathetic.
• Proficiency with CRM systems (e.g., HubSpot, Salesforce, Zoho) and Microsoft Office or Google Workspace tools.
• Excellent time management and multitasking abilities in a remote environment.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and maintain accountability while collaborating with a remote team.

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Preferred Qualifications
• Experience with real estate listing platforms (MLS, Zillow, Realtor.com, etc.).
• Familiarity with digital document tools (DocuSign, Dotloop, or similar).
• Knowledge of real estate terminology and client lifecycle.

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Work Environment
• Remote Position: Must have a reliable internet connection and a quiet workspace.
• Flexible schedule may include some evenings or weekends depending on client needs.
• Collaborative virtual team meetings and regular performance check-ins.

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Why Join Us?
• Opportunity to grow within a dynamic and expanding real estate company.
• Flexible remote work setup.
• Supportive, team-oriented culture focused on client satisfaction and professional development.

At The Alias Group, we specializes in building outsourced inside-sales teams that help companies accelerate growth. We are seeking a driven Business Development Representative (BDR) to join our fully remote team and connect with prospective clients across North America. This role is ideal for a proactive sales professional who enjoys identifying opportunities, nurturing relationships, and driving revenue growth.

Objectives of this role:

Prospect and qualify leads through outbound calls, emails, and digital outreach to generate new business opportunities.

Engage decision-makers to understand their needs, articulate value propositions, and schedule discovery meetings for senior sales executives.

Maintain a high volume of outreach while personalizing communication to build rapport and trust.

Track all activities, leads, and opportunities in the CRM with accuracy and efficiency.

Collaborate with sales leadership to refine messaging, improve processes, and exceed monthly pipeline targets.

Consistently meet or exceed lead-generation and appointment-setting goals.

Identify market trends and customer pain points to help tailor solutions.

Provide feedback that supports continuous improvement of sales strategies and client campaigns.

Required skills and qualifications:

Bachelor’s degree or equivalent professional experience.

Proven success in outbound sales, lead generation, or business development (B2B preferred).

Excellent verbal and written communication skills with strong active-listening abilities.

Resilient, self-motivated, and able to thrive in a remote environment while managing time effectively.

Comfortable with CRM systems and virtual collaboration tools.

Ability to work individually and as a team member