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At GenBio, we count on meticulously accurate and insightful data to drive our solutions. We’re looking for a data entry clerk who has exceptional detail orientation and analytical skill to join us in our mission. The ideal candidate will have experience working in data entry, performing administrative tasks, and providing support to managers. Because of the collaborative nature of this role, the data entry clerk should also have superior written and verbal communication skills. We’re seeking a focused professional who can handle any situation and provide high-quality results with quick turnaround.

• Optimize operational efficiency by quickly and accurately adding to and maintaining the quality of large amounts of data in our proprietary database
• Recommend data management solutions according to business requirements
• Ensure usability of data entry software and equipment, and manage malfunctions
• Handle requests for data from managers and employees
• Achieve organizational goals while adhering to best practices

• High school diploma or equivalent
• Experience in data entry
• Superb written and verbal communication skills
• Fast typing ability, with an eye for accuracy
• Proficiency with spreadsheets and online forms
• Ability to maintain confidentiality of company information

As an Online Chat Specialist at Elite Metro Corp, you will be the voice (or rather, the text‑voice) of the company in digital customer interactions. You will assist customers through online chat channels—answering questions, resolving concerns, recommending products or services, and ensuring a positive experience that promotes trust, satisfaction, and loyalty. You’ll work in close coordination with other teams to stay informed about promotions, product changes, policies, and company objectives. You’ll also help maintain our standards of professionalism, accuracy, and company values.

• Respond promptly and helpfully to customer inquiries via online chat (on website, possibly via messenger platforms, social media, etc.).
• Provide accurate product/service information, including wireless / Metro by T‑Mobile offerings.
• Assist customers in troubleshooting basic issues; escalate more complex ones to appropriate team or department.
• Resolve complaints, process returns or exchanges (if applicable), answer questions about billing, plans, device features, coverage, etc.
• Follow up with customers when needed to ensure satisfaction and problem resolution.
• Maintain detailed documentation of chat interactions, outcomes, customer feedback, and any follow‑up actions.
• Stay up‑to‑date on new products, deals, policies, system updates, promotions, etc., to provide accurate information.
• Meet quality standards and performance metrics for response times, customer satisfaction, accuracy, and productivity.
• Collaborate with other team members / management to identify trends, suggest improvements in processes or communication templates.

• High school diploma or equivalent; additional courses or training in customer service, communication, or a relevant field preferred.
• Excellent written communication skills: grammar, spelling, clarity; ability to express empathy and professionalism in text.
• Strong typing and computer skills; comfortable with chat or CRM tools; quickly picking up new software.
• Good problem‑solving abilities; ability to stay calm under pressure.
• Ability to multitask (e.g., handle multiple chat windows), prioritize workload, and manage time efficiently.
• Customer‑oriented mindset: patient, empathetic, friendly, attentive.
• Reliability and consistency: meeting schedule, being punctual, keeping commitments.
• Depending on the role: possibly flexible hours (evenings/weekends), remote work setup with reliable internet, quiet workspace.

• Customer Support : Respond to customer inquiries via phone, email, and chat promptly and professionally, ensuring timely and accurate information.
• Issue Resolution : Troubleshoot and resolve customer issues, complaints, or concerns in a friendly and efficient manner. Escalate complex issues to the appropriate team members when necessary.
• Product Knowledge : Provide customers with detailed product information and updates, assist with product selection, and guide them through features and benefits.
• Order Management : Process orders, returns, exchanges, and refunds accurately while maintaining high attention to detail.
• Customer Follow-Up : Ensure customers receive follow-up communication on their inquiries or unresolved issues. Ensure customer satisfaction post-resolution.
• Documenting Interactions : Maintain accurate records of customer interactions, transactions, comments, and complaints in CRM systems.
• Cross-Functional Collaboration : Work closely with other departments (sales, technical support, etc.) to ensure customer needs are met and service standards are maintained.
• Upselling & Cross-Selling : Promote additional products, services, or upgrades to customers when applicable, while maintaining a customer-first approach.
• Feedback Collection : Gather customer feedback and suggest improvements based on recurring issues or opportunities for service enhancement.

Job Title:* Data Entry Representative

*Location:* Grover Beach, CA (On-site at the Law Offices of Michael J. Boyajian)

*Job Type:* Full-time
*Salary:* $37,000 – $42,000 per year

*About Us*

The *Law Offices of Michael J. Boyajian, located in Grover Beach, CA, is dedicated to providing exceptional legal services with a focus on professionalism and client care. We are looking for a motivated, detail-oriented **Data Entry Representative* to join our team and support our growing operations. This role is essential in maintaining the accuracy and integrity of client and case data, helping us provide top-tier service to our clients.

*Responsibilities*

* Accurately enter, update, and maintain client and case-related information in digital systems.
* Review data for errors, inconsistencies, or missing information and correct as necessary.
* Generate routine reports to support attorneys and staff.
* Ensure confidentiality by securely handling sensitive client information.
* Assist with clerical and administrative tasks as needed.
* Ensure compliance with office data management policies and procedures.

*Qualifications*

* High school diploma or equivalent (Associate degree preferred).
* Previous data entry or administrative experience (1 year preferred).
* Strong typing skills (45+ WPM) with high accuracy.
* Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
* Excellent attention to detail and organizational skills.
* Ability to manage time effectively and work efficiently in a fast-paced environment.
* Strong sense of confidentiality and professionalism.

*Benefits*

* Competitive salary with potential for annual increases.
* Health, dental, and vision insurance.
* Paid time off (PTO) and paid holidays.
* 401(k) retirement plan with company match.
* Professional development and training opportunities.
* Supportive, collaborative team environment.

*Schedule:* Monday – Friday, 9:00 AM – 5:00 PM

We are looking for a skilled Data Entry Clerk to join our team.

The ideal candidate will be computer savvy with a keen eye for detail.

Data Entry Clerk responsibilities include collecting and entering data in databases and maintaining accurate records of valuable company information.

You will work with a data team and Data Manager, and previous experience as a Data Entry Clerk or similar position will be considered an advantage.

Ultimately, a successful Data Entry Clerk will be responsible for maintaining accurate, up-to-date and useable information in our systems.

• Insert customer and account data by inputting text based and numerical information from source documents within time limits
• Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry
• Review data for deficiencies or errors, correct any incompatibilities if possible and check output
• Research and obtain further information for incomplete documents
• Apply data program techniques and procedures
• Generate reports, store completed work in designated locations and perform backup operations
• Scan documents and print files, when needed
• Keep information confidential
• Respond to queries for information and access relevant files
• Comply with data integrity and security policies
• Ensure proper use of office equipment and address any malfunctions

• Proven data entry work experience, as a Data Entry Operator or Office Clerk
• Experience with MS Office and data programs
• Familiarity with administrative duties
• Experience using office equipment, like fax machine and scanner
• Typing speed and accuracy
• Excellent knowledge of correct spelling, grammar and punctuation
• Attention to detail
• Confidentiality
• Organization skills, with an ability to stay focused on assigned tasks
• High school diploma; additional computer training or certification will be an asset

Customer Service Representative
Company: KD Direct Marketing 
Location: 44 Weldon Parkway, Maryland Heights, MO 63043

About Us:
At KD Direct Marketing LLC , we understand the complexities of navigating a digital world that is flooded with emails, social media updates, and digital ads. Despite the rise of paperless communications, direct mail continues to yield higher response rates and is a proven method for connecting with target audiences. From small businesses to large corporations, we specialize in delivering effective direct mail campaigns that guarantee high engagement and measurable success. Our focus is on ensuring our clients' messages get noticed—making sure the envelope gets opened, and providing insightful data to track campaign performance in a cost-effective and efficient manner.

Position Overview:
We are seeking a Customer Service Representative to join our team. This role will be essential in ensuring our clients receive exceptional support throughout their direct mail campaign process. You will be the primary point of contact, working closely with customers to ensure their needs are met, from campaign setup to post-campaign analysis.

Key Responsibilities:

• Serve as the primary point of contact for customers, responding to inquiries via phone, email, and chat with professionalism and efficiency.
• Guide clients through the direct mail process, explaining the various steps, options, and timelines involved.
• Collaborate with the sales and production teams to ensure campaigns are executed according to client specifications and on time.
• Provide updates on the status of ongoing campaigns and resolve any issues or concerns.
• Help clients analyze the success of their campaigns using performance data and suggest strategies for improvement in future campaigns.
• Ensure customer accounts are properly managed, maintaining up-to-date records of campaign details and customer preferences.
• Resolve customer complaints or concerns promptly and professionally, escalating issues to management when necessary.
• Maintain positive, long-term relationships with clients, ensuring a high level of satisfaction and trust.
• Work with the team to improve processes and enhance overall customer experience.

Qualifications:

• Previous experience in customer service, with a preference for experience in marketing, advertising, or direct mail.
• Excellent communication skills, both written and verbal, with a professional and friendly approach.
• Strong attention to detail and the ability to multitask in a fast-paced environment.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and CRM software (experience with a CRM system is a plus).
• Problem-solving mindset with a focus on customer satisfaction.
• Interest in the direct mail marketing industry is a plus.
• A positive, team-oriented attitude and a strong work ethic.

Salary and Benefits:

• Salary: $40,000 - $45,000 per year
• Benefits:
  • Health, dental, and vision insurance
  • Paid time off (PTO) and paid holidays
  • 401(k) retirement plan with company match
  • Opportunities for career advancement and professional development
  • Friendly, collaborative work environment
  • Employee discounts on company services and products

Why Join KD Direct Marketing LLC?

• Work with a leading company in the direct mail marketing industry
• Contribute to meaningful projects that drive success for our clients
• Be part of a supportive and growth-oriented team
• Enjoy competitive compensation and a robust benefits package

If you’re a customer service professional who thrives in a dynamic, customer-focused environment, we’d love to meet you! Apply today to become a part of our growing team at KD Direct Marketing LLC and help us make a real impact on our clients’ marketing success.

We are looking for a Data Entry Operator to update and maintain information on our company databases and computer systems.

Data Entry Operator responsibilities include collecting and entering data in databases and maintaining accurate records of valuable company information. Our ideal candidate has essential data entry skills, like fast typing with an eye for detail and familiarity with spreadsheets and online forms. You will work with a data team and Data Manager. Previous experience as a Data Entry Clerk or similar position will be considered an advantage.

Ultimately, a successful Data Entry Operator will be responsible for maintaining accurate, up-to-date and useable information in our systems.

• Insert customer and account data by inputting text based and numerical information from source documents within time limits
• Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry
• Review data for deficiencies or errors, correct any incompatibilities if possible and check output
• Research and obtain further information for incomplete documents
• Apply data program techniques and procedures
• Generate reports, store completed work in designated locations and perform backup operations
• Scan documents and print files, when needed
• Keep information confidential
• Respond to queries for information and access relevant files
• Comply with data integrity and security policies
• Ensure proper use of office equipment and address any malfunctions

• Proven data entry work experience, as a Data Entry Operator or Office Clerk
• Experience with MS Office and data programs
• Familiarity with administrative duties
• Experience using office equipment, like fax machine and scanner
• Typing speed and accuracy
• Excellent knowledge of correct spelling, grammar and punctuation
• Attention to detail
• Confidentiality
• Organization skills, with an ability to stay focused on assigned tasks
• High school diploma; additional computer training or certification will be an asset

We are looking for a responsible Administrative Assistant to perform a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to our managers and employees, assisting in daily office needs and managing our company’s general administrative activities.

Administrative Assistant responsibilities include making travel and meeting arrangements, preparing reports and maintaining appropriate filing systems. The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools, like MS Excel and office equipment. If you also have previous experience as a Secretary or Executive Administrative Assistant and familiarity within our industry, we’d like to meet you.

Ultimately, a successful Admin Assistant should ensure the efficient and smooth day-to-day operation of our office.

• Answer and direct phone calls
• Organize and schedule appointments
• Plan meetings and take detailed minutes
• Write and distribute email, correspondence memos, letters, faxes and forms
• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Update and maintain office policies and procedures
• Order office supplies and research new deals and suppliers
• Maintain contact lists
• Book travel arrangements
• Submit and reconcile expense reports
• Provide general support to visitors
• Act as the point of contact for internal and external clients
• Liaise with executive and senior administrative assistants to handle requests and queries from senior managers

• Proven experience as an Administrative Assistant, Virtual Assistant or Office Admin Assistant
• Knowledge of office management systems and procedures
• Working knowledge of office equipment, like printers and fax machines
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
• Excellent time management skills and the ability to prioritize work
• Attention to detail and problem solving skills
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi-task
• High School degree; additional qualification as an Administrative assistant or Secretary will be a plus

We’re looking for a highly skilled customer service representative to join our team and handle inbound and outbound phone calls, email requests, and face-to-face interactions using a friendly, helpful approach. The ideal candidate is a quick learner who can think on their feet and resolve any issues with a customer-first business mentality. This person should also have the communication and interpersonal skills needed to provide support, answer questions, and resolve issues in an efficient manner.

Responsibilities

• Build expert, dynamic knowledge of the company’s products and services
• Conduct research with available resources to satisfy customer inquiries
• Engage with customers in an inviting, friendly, and professional manner to deliver exceptional experiences and nurture lasting relationships
• Respond quickly, professionally, and accurately to customer inquiries regarding quotes, orders, status, complaints, returns, and warranties
• Meet personal/team qualitative and quantitative targets by explaining the benefits of additional products and services to customers and seizing opportunities to sell
• Maintain daily recordings and documentation of issues and resolutions in a database for sales and executive management teams to review

Required skills and qualifications

• High school diploma or equivalent
• Successful experience in a corporate environment
• Strong communication skills, including active listening and clear articulation
• Ability to solve problems, alleviate conflicts, and escalate tactfully
• Ability to multitask, manage time, and prioritize
• Ability to work individually and as a team member