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Administrative Assistant
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The Administrative Assistant will provide clerical and administrative support to ensure efficient operation of the office. You will handle a variety of tasks such as answering phones, scheduling appointments, data entry, filing, and assisting with customer and technician communication. This role is key to keeping our office organized, professional, and customer-focused.
Key Responsibilities- Answer and direct phone calls in a polite and professional manner
- Greet and assist visitors and clients in person
- Schedule service and installation appointments
- Prepare and manage work orders, service records, and other documents
- Perform data entry and maintain accurate customer records in the system
- Assist with invoicing, billing, and payment processing
- Coordinate with service technicians and dispatchers as needed
- Order office supplies and maintain inventory
- Support company projects, special tasks, and team members as assigned
- High school diploma or GED required; associate degree preferred
- Prior administrative, office assistant, or customer service experience preferred (experience in HVAC or trades a plus)
- Strong organizational and time management skills
- Excellent verbal and written communication
- Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable with computer systems
- Ability to multitask in a fast-paced environment
- Friendly, positive attitude and team-oriented mindset
- Competitive pay based on experience
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Opportunities for training and advancement
- A respectful, team-oriented work environment
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Secretary Assistant
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We are looking to hire a dynamic secretary assistant to join our company's administrative department. In this role, your duties will include organizing the daily tasks of management and ensuring that the admin office runs smoothly.
Responsibilities
Assisting the administrative department with clerical duties, such as organizing work schedules.
Processing work orders, organizing invoices, and assisting admin staff with payroll
Scheduling management meetings, creating agendas, and attending meetings to record minutes
Compiling and distributing minutes of meetings to personnel
Facilitating communication between management and personnel
Scheduling appointments, maintaining an events calendar, and sending reminders
Copying, scanning, and faxing documents, as well as taking notes
maintain a high level of accuracy when working with office accounts or customer queries.
Requirements
A minimum of 2 years' experience in a secretarial role.
Excellent knowledge of MS Office Suite
Working knowledge of management policies and office procedures.
Excellent managerial skills
Strong analytical and organizational skills
Exceptional interpersonal and communication skills
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Documentalist
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The Documentation Specialist is responsible for creating, maintaining, and managing accurate records and documentation related to service operations, installations, compliance, warranties, and internal processes. You will play a critical role in supporting both the office and field teams by ensuring all documents are accurate, accessible, and up to date.
Key Responsibilities- Create, update, and manage documentation related to HVAC service calls, installations, equipment warranties, and permits.
- Maintain digital and physical filing systems for quick retrieval and long-term storage.
- Ensure compliance with local, state, and federal documentation requirements.
- Collaborate with service technicians, office staff, and management to ensure documentation is complete and submitted on time.
- Assist in the preparation of reports, manuals, and client-facing documents.
- Manage and track vendor and manufacturer warranty registrations and related paperwork.
- Audit records periodically to identify and correct any inconsistencies or missing information.
- Support internal training documentation and process manuals.
- High school diploma or GED required; associate degree or higher preferred.
- 1–3 years of administrative or documentation experience, preferably in HVAC, construction, or a related field.
- Strong attention to detail and organizational skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with CRM or scheduling systems.
- Ability to handle confidential information with integrity.
- Strong communication and collaboration skills.
- Self-motivated with the ability to manage time and priorities effectively.
- Competitive pay based on experience
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Opportunities for advancement and professional development
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Customer Service And Support
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Enveil is a pioneering Privacy Enhancing Technology company developing innovative software solutions like ZeroReveal® to protect Data in Use and enable secure, compliant data usage and collaboration. The company revolutionizes how organizations leverage sensitive data across boundaries without compromising privacy or security.
In addition to technical roles focused on software development, cryptography, and data security, Enveil also offers customer support roles to ensure excellent service and success for their customers.
Customer Service Support Role Responsibilities:
- Act as a primary point of contact for customers requiring assistance with Enveil's software products and solutions
- Provide timely troubleshooting, issue resolution, and guidance on product usage to maximize customer satisfaction
- Collaborate with engineering and product teams to escalate and resolve technical challenges
- Support onboarding and training efforts to empower customers in effectively using privacy-enhancing technologies
- Maintain clear documentation of customer interactions, issues, and solutions
- Foster strong customer relationships, gathering feedback to contribute to continuous improvement
This role is ideal for candidates passionate about technology and customer success, combining technical aptitude with excellent communication skills to help customers unlock the full potential of secure, privacy-first data usage while maintaining compliance and operational efficiency.
Together, Enveil's technical experts and customer support team drive innovation and deliver secure data-driven outcomes for industries such as financial services, healthcare, government, and intelligence.
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Hvac Call Center Representative
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At Paul’s Heating & Air Conditioning , we’ve proudly served our community with top-quality HVAC services for over [X] years. Our mission is to deliver comfort, reliability, and outstanding customer service to every household and business we serve. As we grow, we're looking for friendly, detail-oriented individuals to join our team as Call Center Representatives — the first voice our customers hear and the heart of our service.
Position SummaryAs an HVAC Call Center Representative , you will be the first point of contact for customers calling in for heating, cooling, and indoor air quality services. You’ll handle inbound and outbound calls, schedule appointments, provide information about services, and ensure customer satisfaction from the first hello to the final resolution.
Key Responsibilities- Answer inbound customer calls in a courteous and professional manner.
- Schedule and confirm HVAC service appointments.
- Provide accurate information about products, services, and promotions.
- Dispatch service technicians based on customer needs and technician availability.
- Handle customer inquiries, complaints, or issues, ensuring they are resolved quickly and efficiently.
- Maintain up-to-date knowledge of HVAC terminology, services, and company procedures.
- Enter and update customer records in the CRM system accurately.
- Follow up with customers post-service to ensure satisfaction.
- High school diploma or GED required.
- Previous call center or customer service experience preferred (HVAC or home services a plus).
- Strong verbal communication and listening skills.
- Comfortable using computers, phone systems, and scheduling software.
- Ability to multitask in a fast-paced environment.
- Friendly, empathetic, and solution-oriented demeanor.
- Bilingual (English/Spanish) is a plus.
- Competitive hourly pay + bonus opportunities
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- On-the-job training and growth opportunities
Company Details
Customer Services
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Enveil is a pioneering Privacy Enhancing Technology company focused on protecting Data in Use. The company develops award-winning software solutions, such as ZeroReveal®, that enable secure and private data usage, collaboration, monetization, and Secure AI without exposing the content or compromising data security. Enveil’s technology allows customers to extract insights, analyze, search, and leverage data across organizational, jurisdictional, and security boundaries while maintaining privacy and compliance.
Typical roles at Enveil involve developing, supporting, and deploying cutting-edge privacy enhancing technologies including homomorphic encryption, data security, and advanced cryptographic solutions. The company values innovation and mission-driven work, aiming to revolutionize how sensitive data is securely used in industries such as financial services, healthcare, public sector, and intelligence communities.
Job responsibilities may include:
- Designing, building, and optimizing software solutions for secure data processing and encrypted operations
- Collaborating with cross-functional teams on product development and deployment
- Supporting customer use cases involving privacy, compliance, and secure AI
- Ensuring high performance and scalability of privacy-enhancing technology products
- Engaging with customers to deliver secure data-driven business and mission outcomes
Enveil seeks passionate candidates in software development, data security, cryptography, and related fields who want to help enable safe data collaboration and unlock the value of sensitive data while preserving privacy and compliance
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Insurance - Customer Service Representative
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Customer Service Representative
We are looking for a motivated and customer-focused individual to join our team as a Customer Service Representative. The role requires professionalism, excellent communication skills, and a commitment to providing outstanding service to every customer.
Responsibilities:
- Act as the first point of contact for customers through phone, email, and chat.
- Provide accurate product, service, and policy information.
- Handle and resolve customer inquiries, issues, and complaints effectively.
- Process orders, applications, and service requests promptly.
- Maintain detailed records of customer interactions in the system.
- Escalate complex or unresolved issues to the appropriate department.
- Follow up to ensure customer satisfaction and resolution of concerns.
- Contribute to team goals and maintain a positive, professional work environment.
- Adhere to company service standards and operational policies.
Qualifications:
- High school diploma or equivalent; additional education is a plus.
- Strong verbal and written communication skills.
- Problem-solving ability and attention to detail.
- Ability to multitask, prioritize, and work under minimal supervision.
- Previous customer service experience preferred.
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Remote Customer Service Rep
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We are seeking a Customer Service Representative to join our growing team. In this role, you will field calls, emails, and chat requests from customers who have questions, comments, or complaints about our products and services. You will also assist customers in placing orders. All of our Customer Service Representatives are trained to understand the full menu of our offerings so that they can provide our customers with excellent service. We prefer candidates who have some background in customer service or sales, but we are willing to train the right person.
Duties and Responsibilities- Listen, document, and help resolve conflicts with customers
- Answer questions or handle complaints from customers
- Field phone calls, emails, and chat requests
- Provide information to customers about order status and product queries
- Process customer orders/changes/returns according to established department policies and procedures
- Work closely with the credit department to resolve disputed credit items
- High school diploma or equivalent
- Customer service experience a plus
- Experience with corporate phone systems or switchboard preferred
- Flexible schedule
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Customer Service Representative
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We are seeking a highly motivated and customer-focused individual to join our team at Biotron as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction with our products and services.
Responsibilities:- Respond to customer inquiries via phone, email, and chat in a timely and professional manner
- Resolve customer complaints and issues effectively and efficiently
- Process orders, returns, and exchanges accurately
- Provide product information and recommendations to customers
- Collaborate with other departments to ensure customer needs are met
- High school diploma or equivalent
- Prior customer service experience preferred
- Excellent communication and interpersonal skills
- Ability to multi-task and prioritize in a fast-paced environment
- Strong problem-solving skills
If you are passionate about customer service and enjoy helping others, we want to hear from you! Apply now to join our team at Biotron as a Customer Service Representative.
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Data typist
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A Data Typist (or Data Entry Clerk/Typist) accurately inputs, updates, and maintains data from various sources, such as documents and audio recordings, into digital formats and databases. Key responsibilities include ensuring data accuracy, correcting errors, organizing records, maintaining confidentiality, and sometimes creating reports and spreadsheets to support administrative functions. Essential skills include fast and accurate typing, keen attention to detail, good organization, and strong time management to meet deadlines
Below are the key Responsibilities
- Data Entry
- Data Verification & Correction
- Record Maintenance
- Data Organization
- Report & Document Generation:
- Confidentiality
- Proofreading
- General Administrative Tasks
Data typists can work in various industries, such as healthcare, legal, finance, and government, or for any organization that handles large volumes of information. While many roles are office-based, some positions may offer the flexibility to work remotely. Productivity is often measured by metrics like keystrokes per hour or documents entered per hour.
You will be trained to work with us.