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Job Title: Tele Sales Consultant – IT & Software Solutions

Location: [Remote]

Employment Type: Permanent

Department: Sales & Business Development

Reports To: Sales Manager / Business Development Manager

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Job Summary

We are seeking a motivated and tech-savvy Tele Sales Consultant to join our dynamic IT and software sales team. The ideal candidate will be responsible for generating leads, identifying sales opportunities, and promoting our software products and IT services to potential clients over the phone. This role requires strong communication skills, a passion for technology, and a proven ability to meet sales targets in a fast-paced environment.

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Key Responsibilities
• Conduct outbound calls to prospective customers to promote IT and software products/services.
• Respond to inbound inquiries and follow up on leads generated through marketing campaigns or online channels.
• Present and explain technical solutions in an easy-to-understand manner to non-technical clients.
• Qualify leads, identify customer needs, and recommend suitable software or IT solutions.
• Prepare and deliver persuasive sales pitches and product demonstrations (via phone or online).
• Maintain detailed records of all sales activities and customer interactions using CRM software.
• Work closely with the technical and marketing teams to ensure a smooth customer onboarding process.
• Achieve or exceed monthly and quarterly sales targets and KPIs.
• Stay up to date with industry trends, emerging technologies, and competitor products.

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Required Skills & Competencies
• Excellent verbal communication and active listening skills.
• Strong persuasive and negotiation abilities.
• Good understanding of IT products, software solutions, and SaaS (Software as a Service) models.
• Ability to simplify complex technical concepts for non-technical audiences.
• Self-motivated, target-driven, and able to work independently or as part of a team.
• Strong organizational and time-management skills.
• Proficiency in using CRM tools (e.g., HubSpot, Salesforce) and MS Office applications.

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Education & Work Experience
• Bachelor’s degree in Business Administration, Marketing, Information Technology, or a related field (preferred).
• 1–3 years of experience in telesales, inside sales, or business development—preferably within the IT or software industry.
• Proven track record of meeting or exceeding sales targets.
• Experience selling SaaS, IT support, or software development services will be an added advantage.

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Why Join Us
• Competitive base salary + performance-based incentives.
• Opportunity to work with leading-edge software products and technologies.
• Career growth and ongoing training in IT sales and product knowledge.
• Supportive and collaborative work environment.

The Company Specialises in ; 
- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.

# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.

# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways.

• Solar Installer Involves hands-on installation of solar panel systems on residential and commercial roofs, including site assessment, laying racking systems, mounting panels, wiring, and battery integration. Requires physical fitness for demanding outdoor work (e.g., long days on roofs). Entry-level friendly with probationary period; pay starts lower and increases upon successful completion.
• Office Assistant/Customer Service Handles administrative duties in a fast-paced small office environment, such as managing customer inquiries, scheduling, data entry, and supporting multiple projects simultaneously. Emphasizes attention to detail, teamwork, and communication. Salary range: $35–$5 per hour.
• Construction Manager Oversees solar project installations, coordinates teams, ensures compliance with safety and quality standards, and manages timelines for residential/commercial builds. Involves site supervision, budgeting, and problem-solving on energy system deployments. Estimated annual salary: ~ 64,809 (based on industry data from past postings).

These roles align with the company's core business of solar energy contracting, including design, installation, maintenance (e.g., orphaned systems), and related services like HVAC through their in-house division. The company emphasizes outdoor, renewable energy-focused work over desk jobs, with opportunities for career growth in clean energy. For current openings, check their LinkedIn or Indeed profile.

The Company Specialises in ; 
- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.

# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.

# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways.

We are seeking a Data Analyst to join our Analytics Team. Reporting to the Director of Analytics, you will support various departments across the organization by taking ownership of multiple processes and tools used daily.

This position is ideal for someone who thrives in a fast-paced environment, has a problem-solving mindset, and strong SQL skills.

Preference will be given to candidates with experience in Power BI, as it will be an essential tool for data analysis and reporting tasks.

Requirements

Main Responsibilities

* Support the Analytics Department’s initiatives, with a focus on operational analysis to enhance decision-making across the company and support operations work. 
* Collaborate with senior analysts to develop and maintain SQL code for data analysis and reporting. 
* Perform data cleaning, transformation, and validation to ensure accuracy and integrity. 
* Contribute to data visualization efforts by creating and updating dashboards and reports. 
* Conduct ad-hoc analyses and provide actionable insights to support business decision-making. 
Stay current with industry trends and best practices in data analysis and reporting. 

Requirements:

* Bachelor’s degree in Computer Science, Statistics, Mathematics, or another quantitative discipline.
* 2–4 years of experience in data analytics, preferably within the financial industry.
* Advanced SQL skills, with experience writing complex queries and optimizing performance.
* Strong proficiency in Power BI, including designing and maintaining advanced dashboards and reports.
* Excellent communication and collaboration skills to work effectively within a team environment.
* Ability to manage multiple tasks and prioritize effectively in a fast-paced setting.
* Experience with Data Warehousing concepts and dbt is a plus.
* Knowledge of statistical analysis and machine learning techniques is a plus.

Benefits

* Competitive Salary
* 401k with Match
* Health insurance
* Dental & Vision Insurance
* Life insurance
* Identity protection
* Paid time off
* Office Snacks
* Monthly events

We are an Equal Opportunity Employer (EOE) and takes great pride in building a diverse work environment. Qualified applicants are considered for employment without regard to age, race, religion, gender, national origin, sexual orientation, disability, or veteran status.

RICA LOGISTICS COMPANY is seeking an experienced Marketing Manager to lead our marketing efforts and drive business growth. As a key member of our team, you will develop and execute marketing strategies to reach new customers, increase brand awareness, and drive sales.

Key Responsibilities:

1. Develop and implement comprehensive marketing strategies across multiple channels (digital, social media, content, event)
2. Conduct market research, analyze industry trends, and provide insights to inform marketing decisions
3. Manage and optimize marketing budgets to achieve ROI targets
4. Lead cross-functional teams to launch new products/services and promotions
5. Create engaging content (written, visual, video) to resonate with target audiences
6. Analyze campaign performance, identify areas for improvement, and adjust strategies accordingly
7. Collaborate with external agencies and partners to amplify marketing efforts
8. Stay up-to-date with industry trends, best practices, and emerging technologies

*Requirements:*

1. 1+ years of marketing experience, preferably in [industry/sector]
2. Proven track record of successful marketing campaigns and strategies
3. Strong understanding of digital marketing channels (paid social, email, search)
4. Excellent communication, project management, and leadership skills
5. Analytical mindset with ability to measure campaign effectiveness
6. Strong creative problem-solving skills

Nice to Have:

1. Experience with marketing automation tools (e.g., HubSpot, Marketo)
2. Familiarity with data analytics tools (e.g., Google Analytics)
3. Certification in marketing (e.g., HubSpot, Google Ads)

What We Offer:

1. Competitive salary and benefits package
2. Opportunities for professional growth and development
3. Collaborative and dynamic work environment

If you're a motivated and creative marketing professional looking to drive results, we'd love to hear from you!

Description
Overview:
Are you creative, resourceful, talented, and ready to get to work with us ? Do you like a fast-paced environment that rewards success? Join our growing graphic design team.

Responsibilities:

- Design covers, templates, layouts, and supporting graphics for proposals and reports
- Create presentations and multimedia graphics
- Develop before-and-after photo simulations and aerial map exhibits
- Create unique brochures, print and digital brochures, and trade show graphics
- Eblast campaigns and social media graphics
- Large format printing and production
- Thrive as part of a large, creative, and specialized marketing team
- Interact with engineers, project managers, and technical staff
- Work within corporate and client branding guidelines

Qualifications:

- 2+ years of corporate and/or agency experience
- Bachelors Degree in Graphic Design or similar
- Proficient in Adobe CC (InDesign, Photoshop, Illustrator, and Acrobat) and Microsoft Office Suite (Kimley-Horn is a PC-based company)
- Strong verbal and written communication skills
- Professional demeanor with a positive, solution-seeking attitude and a high sense of personal responsibility
- Flexibility to periodically work outside normal working hours and travel, as required for business needs
- Ability to work under tight deadlines and handle simultaneous, varied assignments while providing consistent quality and accuracy
- InDesign software for layout of complex documents
- Video filming/editing and/or motion graphics
- Experience with Adobe Premiere, Adobe After Effects, 3DS Max, or Sketchup
- Web design experience – WordPress preferred with HTML / CSS knowledge

Please send your resume or reply to this post.

The Company Specialises in ; 
- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.

# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.

# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways.

We are seeking motivated and detail-oriented individuals to join our remote team as Charity Support & Finance Managers. In this role, you will help coordinate charitable payments, manage reports, communicate with partner organizations, and support the company’s giving initiatives.

You’ll work closely with our administrative team to ensure all donations, charity payments, and support logistics are handled with integrity and precision.

RESPONSIBILITIES

• Coordinate and oversee charitable donations through approved company channels.
• Communicate with registered nonprofits and confirm receipt of funds or supplies.
• Prepare basic financial summaries and monthly donation reports.
• Track outreach progress and maintain organized records.
• Collaborate with management on new charity initiatives and fundraising partnerships.

REQUIREMENTS

• Must be 18 years or older.
• Excellent communication and organizational skills.
• Reliable internet connection and ability to work independently.
• Basic financial or administrative experience (preferred but not required).
• Commitment to honesty, confidentiality, and transparency.

JOB BENEFITS

• Flexible remote schedule.
• Performance-based pay and commission on successfully completed charity projects.
• Opportunity to grow into a supervisory or senior coordination role.
• Work that truly makes an impact in communities.