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Customer Support
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We are seeking a motivated and customer-focused individual to join our team as a Customer Support Specialist . The ideal candidate will be responsible for assisting customers, resolving inquiries, and ensuring a positive customer experience.
Key Duties & Responsibilities:- Respond promptly to customer inquiries via phone, email, chat, or other communication channels.
- Provide accurate product/service information and guide customers in resolving issues.
- Handle customer complaints with empathy and professionalism, escalating complex cases when necessary.
- Maintain detailed and accurate records of customer interactions and transactions.
- Follow up with customers to ensure issues are resolved and satisfaction is achieved.
- Collaborate with other departments (sales, technical, logistics, etc.) to resolve customer concerns.
- Identify customer needs and recommend appropriate products or services.
- Stay updated with company policies, products, and services to provide effective support.
- Meet or exceed customer service performance targets (response time, satisfaction rate, etc.).
- Contribute to process improvements to enhance overall customer experience.
- Previous experience in customer service or a related field is an advantage.
- Excellent communication and interpersonal skills.
- Strong problem-solving and conflict-resolution abilities.
- Ability to multitask, prioritize, and manage time effectively.
- Proficient with basic computer applications and CRM/customer support tools.
- Patience, empathy, and a customer-first mindset.
- High school diploma or equivalent; a degree is a plus.
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Remote Data Analyst
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We’re seeking a Data Scientist who will analyze large, complex datasets, build predictive models, and translate results into strategic insights—fully remotely.
As a Remote Data Analyst, you'll collect, clean, and analyze data to uncover actionable insights and support strategic decision-making. Your work will involve cross-functional collaboration and delivering clear, impactful communication.
- Collect, clean, and preprocess data from diverse sources to ensure accuracy and reliability.
e - Apply statistical tools to analyze data and identify patterns, correlations, and trends.
- Build and maintain databases or data systems, addressing errors and optimizing workflows.
- Develop reports, visualizations, and dashboards to communicate insights to technical and non‑technical stakeholders.
- Collaborate across teams to understand data needs and deliver actionable insights.
- Perform data validation, profiling, and quality reporting, and define KPIs.
- Identify opportunities for business process improvements through data-driven strategies.
- Strong analytical, critical thinking, and problem-solving abilities, with attention to detail.
- Effective verbal and written communication skills to present findings clearly.
- Self‑motivated and capable of managing tasks independently in a remote environment.
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Virtual Assistant
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We're seeking a versatile and proactive Virtual Assistant to deliver high-level administrative, technical, and creative support to our team. From handling daily communications to supporting marketing, you’ll help streamline operations and grow our impact—all from your home office.
Key ResponsibilitiesDrawing from LinkedIn, Upwork, Workable, Adobe, and other sources:
- Administrative & Communication Support
- Manage emails, phone calls, and messages efficiently, ensuring timely responses and follow-up
- Maintain calendars by scheduling meetings, sending reminders, booking travel, and coordinating logistics LatAm Virtual Assistant JobsRecruiting ResourcesAdobeVirtual Assistant Mavericks.
- Assist with document preparation, such as presentations, reports, and correspondence laurel-writesWikipedia.
- Research, Data, and Record Management
- Conduct online research and compile findings into concise reports laurel-writesThe Human Capital.
- Perform data entry, database updates, and maintain digital records LatAm Virtual Assistant JobsAdobeEcomVA.
- Digital and Creative Assistance
- Manage social media: create, schedule, and monitor posts, plus analyze engagement LatAm Virtual Assistant Jobslaurel-writesThe Human Capital.
- Support marketing or blog content, including writing, editing, or graphics as needed LatAm Virtual Assistant JobsVirtual Assistant MavericksEcomVA.
- Financial & Bookkeeping Support
- Help with basic bookkeeping tasks, such as tracking expenses, invoicing, and billing LatAm Virtual Assistant Jobslaurel-writesThe Human Capital.
- Project & Specialized Coordination
- Assist in project management by tracking deadlines, delegating tasks, and supporting project schedules Perfect Virtual TeamVirtual Assistant Mavericks.
- Support event or travel planning, including booking accommodations or coordinating virtual events laurel-writesUpworkPerfect Virtual Team.
Based on key industry templates from Adobe, Workable, Upwork, and others:
- Proven experience in virtual assistant, administrative, or related roles Recruiting ResourcesWizehireMonster.com.
- Proficiency in tools like Microsoft Office, Google Suite, cloud platforms, email, scheduling-savvy tools
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Area Property Business Manager
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Established, 25 year old property company needs motivated area business manager to manage their local area real estate projects. You will be expected to take over and manage all existing projects and make offers on and close on new ones.
Our system brings the deals and the funding to you and you make offers on and close or sell/trade those deals for profit.
Owner is building network of area business managers across the country to find property for the parent company as well as themselves and sell or trade with other managers.
Once the area is established, it is so lucrative that you should be able to retire in 3 to 5 years by selling your area either to us or to some other person or firm.
Owner has worked closely with Daymond John from ABC’s “Shark Tank,” Tarek and Christina El Moussa from “Flip or Flop,” Robert Kiyosaki from "Rich Dad Real Estate", Than Merrill, “Star of A&E’s Flip This House,” Drew and Jonathon Scott, “The Property Brothers”, and a half dozen others.
You will get a minimum of 5 deals year one from our system to manage/trade or sell and profit while helping us grow. This is in writing.
Responsibilities Include:
• Manage Each Project From Acquisition To Sale or Trade
• Make Multiple Offers Per Week (Each Offer Will Only Take About 5-10 Minutes)
• Follow Up On Previous Offers
• Manage Network Of Deal Finders Using Our System
Qualifications:
• Be Extremely Self Motivated
• Strong Attention To Details
• A Natural Problem Solver
• Strong Communication Skills
• A Desire To Help Others
• Good Credit So Investors Are Comfortable Lending With You
• Previous Negotiation Experience a Plus
• Desire to Manage Your Own Established Area
• Be Willing To Dedicate At Least 5-10 Hours A Week To This To Start
Benefits Include:
• Exclusive World-Class Training Both Virtual And In Person In Your Local Area
• Access To Robust Training Library
• Access to Funding For Residential And Commercial Deals
• Access to Travel Benefits
• Access to our Proprietary Deal Finder Software
• Access to our One-On-One Weekly Training Sessions
• Access to our Off-Market Deal Finder System
• Full Support, On-boarding, Training, and In Person Mentoring Provided (To help Close your Deals)
What's Needed:
• A Good Internet Connection
• Desktop or Laptop Computer (Apple or Windows)
• A Smartphone (Android or Apple)
We only recruit one person or couple per area and once the areas are full this position will be gone and so will this ad. If you’d like to apply please give us your name, email and current resume.
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Live Chat Support Agent
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- Engage with customers through online chat and messaging platforms, responding to inquiries, providing information, and offering assistance.
- Assist customers in navigating our products or services, addressing their questions, concerns, and technical issues.
- Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support when necessary.
- Maintain a high level of professionalism and customer service etiquette in all interactions.
- Document customer interactions, including the nature of inquiries, solutions provided, and any follow-up actions.
- Meet or exceed performance targets, including response time, customer satisfaction scores, and chat volume goals.
- Stay updated on product knowledge and company policies to provide accurate and up-to-date information to customers.
- Collaborate with team members and other departments to ensure consistent and effective customer support.
- High school diploma or equivalent; college degree preferred.
- Excellent written communication skills with a strong command of grammar and spelling.
- Previous customer service or chat support experience is a plus but not required.
- Strong problem-solving skills and the ability to think quickly and logically.
- Proficiency in using computers and familiarity with chat and messaging platforms.
- Ability to multitask effectively and handle multiple chat conversations simultaneously.
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eCommerce Admin Assistant
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Process and manage customer orders; update product listings; assist with stock management; monitor shipping; support email campaigns and social media; research competitor pricing; manage general admin support.
Product Listings & Inventory Management
Create, update, and optimize product listings—including titles, descriptions, images, pricing, and attributes—across platforms like Shopify, WooCommerce, Amazon Seller Central, etc.
Monitor inventory levels, coordinate restocking with suppliers or 3PLs, and flag low-stock or backorder situations.
2. Order Processing & Returns Coordination
Process customer orders—confirm payment, generate shipping labels, trigger fulfillment, and follow up on delivery.
Handle returns in coordination with logistics partners.
3. Customer Support
Respond to customer inquiries via helpdesk platforms like Zendesk, Gorgias, or Freshdesk within defined SLAs.
Address refund and warranty claims and manage account-related support requests.
4. Platform Health & Operational Reporting
Monitor and resolve storefront issues such as suppressed SKUs, listing errors, and policy flags.
Create weekly operational reports such as orders shipped, return reasons, and out-of-stock incidents.
5. Digital Marketing & Merchandising Support
Assist with merchandising tasks—curate collections, execute cross-sells/upsells, and adjust pricing for promotions.
Support email campaigns, social media scheduling, and ensure content aligns with SOPs.
6. Administrative & Documentation Duties
Maintain SOPs for listings and ticket handling; document workflows and suggest process improvements.
Prepare operational documentation to support team efficiency.
7. Cross-Functional Collaboration
Coordinate with suppliers, marketing, customer service, and fulfillment teams to ensure seamless eCommerce operations.
Skills & Tools
Proficiency in eCommerce platforms (Shopify, WooCommerce, Magento) and marketplaces like Amazon Seller Central.
Experience with helpdesk tools (e.g., Zendesk, Freshdesk), and MS Office or Google Sheets for reporting.
Familiarity with fulfillment tools like ShipStation, and basic knowledge of SEO and digital merchandising.
Organized, detail-oriented, and able to manage multiple operational tasks.
Benefit include Health, AD&D Insurance,401k plans
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Bookkeeping Assistant
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- Accurately log financial transactions—sales, purchases, receipts, and payments—into accounting systems like QuickBooks, Xero, or FreshBooks.
- Regularly update and maintain organized financial records.
- Perform bank reconciliations to ensure all transactions are matched correctly.
- Reconcile credit card accounts, vendor statements, and maintain the general ledger.
- Accounts Payable (AP) : Process and record invoices; facilitate timely payments to vendors and suppliers.
- Accounts Receivable (AR) : Generate invoices, track customer payments, and manage collections.
- Generate, issue, and verify invoices accurately; collaborate with project leads for necessary billing details.
- Assist with payroll processing, ensuring accurate deductions and compliance.
- Prepare standard financial statements—P&L, balance sheets, cash flow reports.
- Support financial planning through budget preparation, expense tracking, and forecasting efforts.
- Assist in tax preparation and organize documentation for audits or tax filing.
- Ensure accuracy and compliance with financial regulations.
- File financial documents digitally, prepare journal entries, support month-end/year-end closing.
- Communicate with vendors or clients to resolve discrepancies.
- Utilize remote-access tools to ensure data integrity and confidentiality.
Benefit include Health, AD&D Insurance,401k plans
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Customer Service Representative Specialist With Full Training
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Invisible Technologies empowers fast‑growing companies by delivering operational excellence through a modern outsourcing platform. As a Customer Service Agent , you'll join a dynamic team handling client customer service on behalf of Invisible’s partners, starting with one client and potentially expanding to others in logistics, health, software, and more.
Key Responsibilities
- Handle customer support tasks, primarily outbound calls (e.g., to insurance carriers for benefit verification), along with emails and messaging depending on client needs.Rise
- Receive paid training when starting the role.Rise
- Work under a supervisor/coach , with defined schedules (typically aligned with U.S. Eastern or Pacific time zones).Rise
- Track and measure success through quantitative (e.g., average handle time) and qualitative (e.g., call clarity) performance metrics.
Qualifications - Prior experience in customer service roles.Rise
- Residency in the United States .Rise
- Strong telephone communication—clear and personable .Rise
Ability to work U.S. hours
- Benefits:
- PTO (Paid Time Off)
- Healthcare coverage
- Opportunities for merit-based promotion
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Senior Administrative specialists
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We are seeking a highly skilled and detail-oriented Senior Administrative Specialist to join our dynamic team. This position plays a vital role in supporting the administrative functions of our organization and ensuring that operations are carried out smoothly and efficiently. The ideal candidate will possess exceptional organizational skills, a strong ability to multitask, and the reliability to manage sensitive information with the utmost discretion. In this role, you will interact with various departments and stakeholders, streamlining processes to enhance productivity and facilitate superior operational performance. You will be responsible for maintaining documentation, managing schedules, and coordinating communications, all while providing essential support to our team. As a Senior Administrative Specialist, you will be entrusted with implementing initiatives that promote efficiency and innovation within the office. Your expertise will be critical in managing projects from inception to completion, acting as a point of contact for internal and external inquiries, and fostering a positive working environment. If you are looking for an opportunity to leverage your administrative skills in a challenging and rewarding position, we encourage you to apply and become an integral part of our organization.
Responsibilities- Provide high-level administrative support to executives and management teams.
- Manage calendars, schedule appointments, and coordinate meetings and travel arrangements.
- Oversee the preparation and distribution of correspondence, reports, and presentations.
- Maintain organized filing systems and ensure the accuracy of records and documentation.
- Act as a liaison between departments and external stakeholders, facilitating communication and collaboration.
- Assist in the development and implementation of administrative procedures and policies to improve operational efficiency.
- Monitor and manage office supplies and equipment, ensuring availability and functionality.
- Bachelor's degree in Business Administration or a related field is preferred.
- Minimum of 5 years of experience in an administrative support role, preferably in a senior capacity.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
- Exceptional organizational and multitasking abilities, with a keen attention to detail.
- Strong verbal and written communication skills, with the ability to convey information clearly and effectively.
- Experience in project management is an asset, demonstrating the ability to oversee multiple tasks simultaneously.
- High level of professionalism and confidentiality, particularly with sensitive information.
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Senior data analyst
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We are seeking a highly skilled and experienced Senior Data Analyst to join our dynamic team. The ideal candidate will demonstrate exceptional analytical abilities and possess extensive knowledge of data analysis techniques and tools. As a Senior Data Analyst, you will play a pivotal role in transforming raw data into actionable insights that drive strategic decision-making. This position requires a combination of technical acumen and business insight, allowing you to collaborate effectively with cross-functional teams to enhance operational efficiency and identify opportunities for growth. You will be responsible for developing data models, analyzing trends, and generating comprehensive reports that inform stakeholders at all levels. Moreover, your expertise will contribute to building and refining our data analytics framework, ensuring it aligns with industry best practices and organizational goals. The successful candidate will thrive in a fast-paced environment, managing multiple projects simultaneously while adhering to deadlines. If you are passionate about leveraging data to propel business success and have a proven track record of delivering high-quality analysis and insights, we invite you to apply and join our innovative organization where your contributions will make a significant impact.
Responsibilities- Develop and implement data analysis strategies to address business needs.
- Analyze complex datasets to identify trends, patterns, and insights that support decision-making.
- Prepare and present reports and visualizations to stakeholders, translating data findings into actionable recommendations.
- Collaborate with cross-functional teams to understand their data requirements and deliver tailored solutions.
- Monitor key performance indicators (KPIs) and provide regular updates to management regarding business performance.
- Identify and implement process improvements to enhance data collection and analysis efficiency.
- Mentor and guide junior analysts, fostering a culture of continuous learning and development.
- Bachelor's degree in Data Science, Statistics, Mathematics, or a related field; a Master's degree is preferred.
- A minimum of 5 years of experience in data analysis or a similar role, with a robust portfolio of projects.
- Proficiency in data analysis tools and programming languages such as SQL, Python, or R.
- Solid understanding of data visualization tools such as Tableau, Power BI, or similar.
- Strong analytical and problem-solving skills, with the ability to think critically and creatively.
- Excellent communication skills, with the capacity to convey complex information to non-technical audiences.
- Experience working in a collaborative team environment and managing multiple projects effectively.