3,901,895 Jobs in the United States

We’re on the lookout for enthusiastic and dedicated individuals to join our team as Chat Support Representatives. In this role, you’ll play a key part in delivering fast, friendly, and helpful support to our customers via chat—resolving issues, answering questions, and ensuring a positive experience every time.

Qualifications

Strong written communication skills with exceptional attention to detail

Reliable internet connection

Ability to multitask and stay organized in a fast-paced environment

Willingness to learn and adapt to evolving tools and procedures

Passion for delivering outstanding customer service

Your Responsibilities

Provide prompt, courteous, and professional assistance to customers via chat

Accurately answer inquiries about our products, services, and policies

Troubleshoot and resolve customer issues efficiently

Maintain a positive and empathetic approach in every interaction

Perks & Benefits

Competitive hourly rate: $25 to $35, paid weekly

Fully remote – work from the comfort of your home

Day shift schedule (exact hours discussed during the interview)

Comprehensive training program – no prior experience required

Career growth – opportunities for advancement and skill development

Health and wellness benefits

We’re excited to welcome motivated individuals who are ready to make a difference—no experience necessary! If you’re eager to grow in a supportive and flexible environment, we’d love to hear from you.

• Build and maintain lasting relationships with clients and partners by understanding their focus and anticipating their needs
• Coordinate internal and external resources to expedite workflow
• Manage communications between upper management and employees
• Stay current with company offerings and industry trends
• Oversee and achieve organizational goals while upholding best practices

• Solve problems for clients by understanding and exceeding their expectations
• Illustrate the value of products and services to create growth opportunities; compile and analyze data to identify trends
• Participate in brainstorming, office activities, staff meetings, and client meetings; research and assist with program development for existing clients and new prospects
• Perform prospecting activities such as cold calling and networking
• Follow up with clients regularly to ensure needs are being met and to identify opportunities
• Maintain a database of clients, prospects, partners, and vendors

• Four years of experience in administrative role reporting directly to upper management
• Ability to manage multiple accounts while seeking new opportunities
• Ability to understand client needs and negotiate costs and services
• Proficiency with CRM software and an aptitude for learning new systems
• Willingness to travel as needed to meet with clients and prospects

• Bachelor’s degree (or equivalent) in business or related discipline
• Proficiency using more than one language
• Experience overseeing budgets and expenses
• Experience developing internal processes and filing systems

• Provide quick and effective assistance with information technology systems
• Guide customers remotely and in person through systems configuration, troubleshooting, and maintenance
• Listen attentively to customers’ questions and concerns and offer optimal solutions
• Prioritize customer satisfaction in all communications, directing unresolved issues to next-level personnel
• Work with desktop support engineers to provide customers with superior service
• Represent [Company X] with professionalism and integrity while helping to advance our company mission

• Respond to tech inquiries via email, through online chats, over the phone, or in person
• Inform customers about IT products and services
• Walk customers step-by-step through the problem-solving process
• Help with troubleshooting hardware and software
• Follow up with customers to ensure satisfactory service
• Communicate customer feedback to the appropriate internal team members

• Excellent problem-solving and analytical skills
• Comprehensive knowledge of computer systems and experience troubleshooting hardware and software
• The ability to break down technological processes and deliver clear, step-by-step instructions
• Patient, friendly demeanor with a great aptitude for listening
• Strong verbal and written communication skills
• Commitment to providing exceptional customer service

• Passion for problem-solving and customer service
• Tech savvy, with experience working in a tech-related field
• Ability to diagnose and resolve a variety of technical issues
• Team-oriented mindset with an openness to constructive feedback
• Eagerness to learn new technologies and systems
• Experience working as an IT help desk technician or in a similar customer support role

Higgins Energy Alternatives is a leading provider of sustainable energy solutions. We specialize in offering renewable energy sources such as solar, wind, and geothermal to both residential and commercial clients. Our mission is to improve the environment and reduce our carbon footprint by helping individuals and businesses transition to clean energy sources.

We are seeking a highly organized and professional Executive Assistant to provide comprehensive support to our executive team. The ideal candidate will possess exceptional communication skills, both written and verbal, along with a strong ability to multitask and prioritize effectively in a fast-paced environment. As an Executive Assistant, you will play a vital role in ensuring the smooth operation of the executive office by managing schedules, coordinating meetings, and handling correspondence. The position requires a proactive individual who can anticipate the needs of executives and provide solutions before issues arise. Moreover, you will be responsible for preparing reports, conducting research, and assisting with various projects that are critical to the organization's success. A keen eye for detail, coupled with the ability to maintain confidentiality and exercise discretion, is essential in this role. This position offers an opportunity to work closely with senior leadership and gain insights into the strategic direction of the company while contributing to its efficiency and effectiveness.

• Manage executive schedules, including appointments, meetings, and travel arrangements.
• Prepare and edit correspondence, reports, and presentations.
• Coordinate and organize meetings, including logistics, agendas, and minutes.
• Act as a liaison between executives and internal/external stakeholders.
• Conduct research and compile data to assist executives in decision-making processes.
• Maintain confidentiality of sensitive information and exercise discretion in handling various matters.
• Assist in the planning and execution of events and special projects.
• Prioritizing and managing multiple tasks and responsibilities effectively.
• Maintaining the utmost confidentiality and professionalism at all times.

• Bachelor's degree in business administration or a related field.
• Proven experience as an Executive Assistant or similar role.
• Excellent organizational and time-management skills.
• Strong communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite and other relevant software.
• Ability to work independently and as part of a team.
• High level of integrity and discretion when handling confidential information.

Job brief

We are looking for a System Administrator to maintain, upgrade and manage our software, hardware and networks.

Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users.

Job Responsibility

Install and configure software and hardware

Manage network servers and technology tools

Set up accounts and workstations

Monitor performance and maintain systems according to requirements

Troubleshoot issues and outages

Ensure security through access controls, backups and firewalls

Upgrade systems with new releases and models

Develop expertise to train staff on new technologies

Build an internal wiki with technical documentation, manuals and IT policies

Requirements and skills

Proven experience as a System Administrator, Network Administrator or similar role

Experience with databases, networks (LAN, WAN) and patch management

Additional Information To Include:

Salary varies from $30/hr

Benefit include Health, AD&D Insurance,401k plans

Higgins Energy Alternatives is a leading provider of alternative energy solutions for residential and commercial properties. We specialize in the installation and maintenance of solar, wind, and geothermal systems, helping our clients reduce their carbon footprint and save on energy costs. We are seeking a talented, energetic, and experienced Help Desk Manager to join our growing team.

As the Help Desk Manager at Higgins Energy Alternatives, you will play a crucial role in ensuring the smooth operation of our technical support services. You will lead a team of help desk technicians, providing guidance, training, and support as they assist our clients with any technical issues they may encounter. This is a hands-on role that requires a strong technical background, excellent communication skills, and a passion for delivering exceptional customer service.

Key Responsibilities:
—Manage a team of help desk technicians, providing guidance and support to ensure the timely and efficient resolution of customer issues.
—Monitor and prioritize help desk tickets to ensure timely resolution of customer issues.
—Train and mentor help desk technicians to ensure a high level of technical expertise and customer service skills.
—Develop and implement policies and procedures for the help desk team to ensure consistent and efficient operations.
—Utilize help desk software to track and manage tickets, generate reports, and identify areas for improvement.
—Act as a point of escalation for complex or high-priority issues, ensuring speedy and effective resolution.
—Continuously evaluate and improve help desk processes and procedures to enhance customer satisfaction and team efficiency.
—Collaborate with other departments to identify and address recurring technical issues and develop solutions to prevent future occurrences.
—Stay updated on the latest technology trends and industry developments to continuously improve our technical support services.

Qualifications:
- Bachelor's degree in Computer Science, Information Technology or a related field preferred.
- Minimum of 5 years of experience in a help desk or technical support role, with at least 2 years in a supervisory or managerial capacity.
- Strong technical expertise in computer systems, software applications, and networking, with the ability to troubleshoot and resolve technical issues.
- Proven experience managing a team and developing processes and procedures to improve efficiency and customer satisfaction.
- Excellent communication and interpersonal skills with a customer-centric approach to problem-solving.
- Familiarity with help desk software and ticketing systems.
- Ability to work under pressure and in a fast-paced environment.
- Passion for renewable energy and commitment to championing sustainable practices.

Benefits:
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- 401(k) retirement plan.
- Paid time off and holidays.
- Professional development opportunities.

Higgins Energy Alternatives is seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a company dedicated to providing sustainable energy solutions, we believe in putting our customers first and delivering the highest level of service. In this role, you will be the face of our company and play a crucial role in ensuring customer satisfaction and retention.

Key Responsibilities:
• Provide exceptional support to customers via phone, email and in-person meetings
• Address customer inquiries, concerns and complaints with professionalism and empathy
• Educate customers about our products and services, and provide recommendations based on their needs
• Collaborate with other departments to resolve complex customer issues and ensure a seamless experience
• Keep accurate records of customer interactions and update customer profiles in our database
• Follow up with customers to ensure their concerns are resolved to their satisfaction
• Meet and exceed customer service goals and objectives set by the company
• Stay up-to-date with our products, services, and company policies to provide accurate and consistent information to customers

Qualifications:
• High school diploma or equivalent education required; Bachelor's degree in business or related field preferred
• At least 2 years of customer service experience in a fast-paced, customer-focused environment
• Excellent communication skills and a friendly and approachable demeanor
• Strong problem-solving and decision-making abilities
• Ability to prioritize and manage multiple inquiries and tasks effectively
• Proficient computer skills and experience with customer service software (CRM)
• Familiarity with sustainable energy solutions is a plus

Why Work for Us:
At Higgins Energy Alternatives, we value our employees and strive to create a positive and supportive work environment. We offer competitive salaries and benefits, including health insurance, dental, and vision coverage, as well as paid time off and opportunities for professional growth and development. Our company is committed to making a positive impact on our environment and communities, and we are proud to have a team that shares this passion and drive.

Job Brief

We are seeking a detail-oriented and experienced Payroll Officer to manage and oversee the organization's payroll functions. The successful candidate will be responsible for ensuring accurate and timely processing of employee salaries, benefits, deductions, and compliance with relevant laws and internal policies.

Key Responsibilities:

Process and manage the end-to-end payroll for all employees (monthly/bi-weekly/weekly as applicable)

Ensure compliance with local tax laws, labor regulations, and organizational policies

Maintain payroll records and ensure data accuracy in payroll systems

Prepare and distribute payslips, tax forms (e.g., W-2s, P60s), and other payroll documents

Calculate and process employee benefits, bonuses, overtime, and other adjustments

Respond to employee inquiries regarding payroll, deductions, and tax issues

Collaborate with HR and Finance departments to ensure accurate employee data

Reconcile payroll accounts and prepare relevant reports for management

Keep up to date with changes in payroll legislation and best practices

Requirements:

Proven experience as a Payroll Officer or in a similar payroll/accounting role

Knowledge of payroll software (e.g., ADP, Sage, Paychex, QuickBooks, Xero, or similar)

Strong understanding of labor laws and payroll regulations

Excellent numerical and analytical skills

High level of accuracy and attention to detail

Good organizational and time management skills

Confidentiality and integrity are essential

Proficiency in MS Office, especially Excel

Education & Qualifications:

Accounting, Finance, Human Resources, or related field (preferred)

Working Conditions:

Full-time position

Office-based or hybrid depending on company policy

An entry-level Grantmaking Program Specialist plays a key role in supporting the grantmaking process. This position typically requires a bachelor’s degree along with strong analytical, organizational, and communication skills. Responsibilities include managing grant applications, ensuring compliance with regulations, assisting with reporting, and using grant management software. Getting started in this field involves highlighting your relevant skills, pursuing internships, utilizing career resources, and networking within the industry.

• Grant Administration Support:
  Assist in managing grant applications, track the awarding process, and help ensure effective administration of funds.
• Compliance Monitoring:
  Verify that grantees follow all terms of their agreements, including policies, laws, and funding regulations.
• Reporting and Analysis:
  Review grantee performance reports, support financial reporting, and help conduct cost analyses.
• Communication and Support:
  Act as a point of contact for applicants and recipients—responding to questions and resolving any issues that arise.
• Data and Software Management:
  Work with grants management platforms and maintain accurate documentation for audits and internal records.

• Education:
  A bachelor’s degree in public administration, business, finance, or a related field is usually required.
• Analytical Abilities:
  Capable of interpreting complex regulations, evaluating reports, and analyzing data effectively.
• Organizational & Communication Skills:
  Must be able to manage multiple tasks and deadlines while communicating clearly with stakeholders at various levels.
• Technical Proficiency:
  Familiarity with grant management systems (e.g., eCivis, GrantSolutions) and strong general computer skills are often necessary.
• Adaptability:
  Able to adjust to evolving grant requirements, shifting priorities, and new technologies.

• Build a Strong Resume:
  Gain relevant experience through internships or volunteer roles, and showcase your skills in analysis, communication, and organization.
• Use Career Services:
  Tap into your college or university’s career center for resume help, mock interviews, and job leads.
• Network Actively:
  Attend job fairs, informational interviews, and events hosted by professional organizations in the grantmaking or nonprofit sector.
• Tailor Every Application:
  Customize your resume and cover letter to align with each job posting, emphasizing how your background meets the specific needs of the role.