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We are looking for a compassionate and proactive Customer Service Representative to handle customer inquiries and provide exceptional support. The ideal candidate will have strong communication skills and a positive attitude. If you are empathetic, detail-oriented, and enjoy helping people, we’d love to hear from you!

Roles & Responsibilities
-Answer customer inquiries via phone, email, or chat.
-Provide accurate information about products and services.
-Resolve customer complaints promptly and professionally.
-Process orders, returns, and exchanges efficiently.
-Document customer interactions and maintain records.
-Collaborate with team members to ensure consistent service.
-Follow up with customers to ensure issue resolution.
-Identify and escalate complex issues to the appropriate team.
-Provide feedback to management on recurring issues.
-Stay updated on product knowledge and company policies.

Requirements & Skills
-Experience in Customer Service Field, Call Center, or Collections
-Clerical or Data Entry Experience
-Ability to Multi-Task and work in a fast-paced, call center environment
-Proficiency working on a computer
-Excellent communication and interpersonal skills
-Confident with Phone Inquiries
-A Responsible and conscientious nature
-Great Problem-solving aptitude
-Attention to Detail and Excellent Quality

In addition to responsibilities that are unique to our company includes
-Listen to customers’ concerns, issues and questions
-Personable and attentive
-Strong interpersonal skills
-Strong verbal communicator
-Familiar with the software used to connect with customers and gather their information

Additional Information To Include:
Salary varies from $30/hr
Benefit include Health, AD&D Insurance,401k plans

• Drive awareness of requirements across business units and identify substandard systems processes through evaluation of real-time data
• Serve as thought leader for technical business processes, developing systems prototypes that promote increased efficiency and productivity on multiple levels
• Create and implement precise management plans for every project, with attention to transparent communication at all levels
• Perform, evaluate, and communicate thorough quality assurance at every stage of systems development
• Determine and develop user requirements for systems in production, to ensure maximum usability

• Partner with stakeholders across business units (ex: sales, finance, security, compliance) to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams
• Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties
• Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
• Conduct daily systems analytics to maximize effectiveness and troubleshoot problems
• Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations

• Five or more years of experience in analytics and systems development
• High proficiency with SQL and database management
• Proven analytical abilities
• Experience in generating process documentation and reports
• Excellent communication skills, with an ability to translate data into actionable insights

• Bachelor’s degree (or equivalent) in information technology or computer science
• Strong working knowledge of relevant Microsoft applications, including Visio
• Proven ability to manage projects and user testing
• Extensive experience with data visualization
• High proficiency in technical writing

A Software Project Manager oversees the planning, execution, and completion of software projects. They ensure the project meets deadlines, stays within budget, and aligns with stakeholder expectations.

Key Responsibilities:

• Planning: Define project scope, goals, and timelines.
• Team Management: Lead and support development teams.
• Stakeholder Communication: Keep clients and stakeholders informed on progress.
• Risk Management: Identify and solve potential issues.
• Quality Control: Ensure the final product meets quality standards.
• Budgeting: Manage project costs and resources.

• Project Management: Experience with Agile, Scrum, or Waterfall.
• Leadership: Ability to manage and motivate teams.
• Communication: Clear and effective communication with technical and non-technical teams.
• Time Management: Ability to prioritize tasks and meet deadlines.
• Problem-Solving: Quickly address challenges and risks.
• Technical Understanding: Basic knowledge of software development.

• Career Growth: Opportunities for advancement in project management or technical leadership.
• Competitive Salary: Attractive pay based on experience.
• Work-Life Balance: Flexibility with remote work and hours.
• Skill Development: Learn new project management techniques and technologies.
• Job Stability: High demand for skilled project managers in tech.
• Team Leadership: Develop strong leadership and collaboration skills.

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances or other issues
• Manage the recruitment and selection process
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance
• Maintain pay plan and benefits program
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management

• Proven working experience as HR Manager or other HR Executive
• People oriented and results driven
• Demonstrable experience with Human Resources metrics
• Knowledge of HR systems and databases
• Ability to architect strategy along with leadership skills
• Excellent active listening, negotiation and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company
• In-depth knowledge of labor law and HR best practices
• Degree in Human Resources or related field

Key Responsibilities:

• Lead client engagement and account management for major telecom clients
• Develop strategic plans to grow client business and increase revenue
• Coordinate internal resources and cross-functional teams to deliver tailored solutions
• Monitor account performance, KPIs, and service quality
• Present business reviews and strategic recommendations to clients
• Identify new business opportunities and upsell services
• Maintain a high level of client satisfaction and long-term relationships
• Stay updated on industry trends, competitor activity, and client market dynamics

Technical & Industry Knowledge:

• Deep understanding of telecom industry trends, technologies, and services (5G, IoT, fiber optics, cloud, etc.)
• Strong knowledge of enterprise telecom solutions and service delivery models

Account & Client Management:

• Proven experience in leading large-scale telecom accounts
• Strategic account planning and client relationship management
• Strong negotiation, presentation, and communication skills

Leadership & Business Acumen:

• Ability to lead, mentor, and manage cross-functional teams
• Commercial and financial acumen with experience managing budgets and forecasting
• Ability to translate client needs into actionable business solutions

• Competitive base salary with performance-based bonuses
• Health, dental, and vision insurance
• Retirement savings plan (e.g., 401(k) with employer match)
• Paid time off and company holidays
• Professional development programs and certifications
• Hybrid or flexible working arrangements
• Travel opportunities for client meetings and industry events
• Wellness programs and employee assistance resources

• Front Desk Supervisor – Tasks can include overseeing the front desk staff, helping to make decisions, completing operations checklists and more. These supervisors may also interact with patients and pass on any important comments.
• Medical Accounts Receivable Specialist – Tasks include tracking payments on accounts, monitoring unpaid accounts, collecting payments and updating patients’ account information. These specialists may also reach out to patients whose payments are overdue.
• Medical Billing Supervisor – Responsibilities for this job include making sure that medical billing codes are entered correctly. These supervisors usually also look over medical records to track when payments are due. They may also oversee correcting billing issues.
• Medical Office Specialist – Medical office specialists are often in charge of communicating with patients. They might schedule patient appointments, answer phones, help patients check in and out, and more.
• Medical Records Clerk – These clerks often handle electronic medical records in a healthcare office. They might perform data entry for patient charts and other physical forms. They may also be responsible for retrieving files and checking them for accuracy.
• Office Supervisor – Tasks include overseeing report filing and clerical work, running reports and more. Office supervisors might also keep track of inventory, maintain budgets, communicate with customers and other tasks.
• Health Information Management Director – Tasks include overseeing the health information technology of an organization, including staff operations, budgeting, business planning, and more. They may also be responsible for making sure the healthcare organization is compliant with healthcare regulations.
• Health Manager – Tasks include managing services at a healthcare facility or office, supervising employees, developing reimbursement policies, hiring and training staff, and more.
• Office Manager – Managing an office typically includes tasks like communicating effectively with staff and office leadership, greeting and helping patients, creating budgets and staff schedules, and more.
• Practice Administrator – These administrators typically take care of the day-to-day management in a medical office. This can include preparing staffing budgets, planning employee schedules, developing processes to help the office run more smoothly, overseeing daily billing and staffing activities, and more.
• Program Manager – These managers typically concentrate on a specific program or offering in a healthcare office. They help ensure the quality of that program by overseeing day-to-day clinical activities, supervise employees, provide program development, and more.
• Clinical Manager – Tasks for a clinical manager include overseeing a specific department within an office of facility. These managers create policies and goals, craft procedures, evaluate staff performance, and create budgets.

• Record and maintain financial transactions (e.g., accounts payable/receivable, general ledger entries)
• Prepare and post journal entries
• Reconcile bank statements and accounts
• Assist in month-end and year-end close processes
• Maintain documentation for audits and compliance
• Support budgeting and forecasting processes
• Monitor financial discrepancies and assist in resolving them
• Ensure adherence to accounting standards and internal policies

• Proficiency in accounting software (e.g., QuickBooks, SAP, Oracle, Xero)
• Strong Excel skills (pivot tables, VLOOKUP, formulas)
• Understanding of GAAP or IFRS
• Knowledge of financial regulations and compliance

• Attention to detail and accuracy
• Analytical and problem-solving skills
• Time management and ability to meet deadlines
• Good communication and interpersonal skills
• High level of integrity and confidentiality

• Bachelor’s degree in Accounting, Finance, or a related field
• CPA or progress toward certification (optional but beneficial)
• 1–3 years of accounting experience (for junior roles)

• Competitive salary
• Health insurance (medical, dental, vision)
• Retirement plans (e.g., 401(k) with matching)
• Paid time off (vacation, sick leave, holidays)
• Bonuses or performance incentives
• Professional development support (certifications, courses)
• Flexible working hours or remote work (depending on the company)
• Life and disability insurance

We’re on the lookout for enthusiastic and dedicated individuals to join our team as Chat Support Representatives. In this role, you’ll play a key part in delivering fast, friendly, and helpful support to our customers via chat—resolving issues, answering questions, and ensuring a positive experience every time.

Qualifications

Strong written communication skills with exceptional attention to detail

Reliable internet connection

Ability to multitask and stay organized in a fast-paced environment

Willingness to learn and adapt to evolving tools and procedures

Passion for delivering outstanding customer service

Your Responsibilities

Provide prompt, courteous, and professional assistance to customers via chat

Accurately answer inquiries about our products, services, and policies

Troubleshoot and resolve customer issues efficiently

Maintain a positive and empathetic approach in every interaction

Perks & Benefits

Competitive hourly rate: $25 to $35, paid weekly

Fully remote – work from the comfort of your home

Day shift schedule (exact hours discussed during the interview)

Comprehensive training program – no prior experience required

Career growth – opportunities for advancement and skill development

Health and wellness benefits

We’re excited to welcome motivated individuals who are ready to make a difference—no experience necessary! If you’re eager to grow in a supportive and flexible environment, we’d love to hear from you.

• Build and maintain lasting relationships with clients and partners by understanding their focus and anticipating their needs
• Coordinate internal and external resources to expedite workflow
• Manage communications between upper management and employees
• Stay current with company offerings and industry trends
• Oversee and achieve organizational goals while upholding best practices

• Solve problems for clients by understanding and exceeding their expectations
• Illustrate the value of products and services to create growth opportunities; compile and analyze data to identify trends
• Participate in brainstorming, office activities, staff meetings, and client meetings; research and assist with program development for existing clients and new prospects
• Perform prospecting activities such as cold calling and networking
• Follow up with clients regularly to ensure needs are being met and to identify opportunities
• Maintain a database of clients, prospects, partners, and vendors

• Four years of experience in administrative role reporting directly to upper management
• Ability to manage multiple accounts while seeking new opportunities
• Ability to understand client needs and negotiate costs and services
• Proficiency with CRM software and an aptitude for learning new systems
• Willingness to travel as needed to meet with clients and prospects

• Bachelor’s degree (or equivalent) in business or related discipline
• Proficiency using more than one language
• Experience overseeing budgets and expenses
• Experience developing internal processes and filing systems