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We are looking for technically skilled candidates with excellent interpersonal skills for the technical support position. Technical support officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.

Moreover, technical support officers need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.

• Identifying hardware and software solutions.
• Troubleshooting technical issues.
• Diagnosing and repairing faults.
• Resolving network issues.
• Installing and configuring hardware and software.
• Speaking to customers to quickly get to the root of their problem.
• Providing timely and accurate customer feedback.
• Talking customers through a series of actions to resolve a problem.
• Following up with clients to ensure the problem is resolved.
• Replacing or repairing the necessary parts.
• Supporting the roll-out of new applications.
• Providing support in the form of procedural documentation.
• Managing multiple cases at one time.
• Testing and evaluating new technologies.
• Conducting electrical safety checks on equipment.

• Degree in computer science or information technology.
• Certification in Microsoft, Linux, or Cisco is advantageous.
• Prior experience in tech support, desktop support, or a similar role.
• Proficiency in Windows/Linux/Mac OS.
• Experience with remote desktop applications and help desk software.
• Attention to detail and good problem-solving skills.
• Excellent interpersonal skills.
• Good written and verbal communication.

About the Position: Serves as a Key analyst performing work requiring design, development, and adaptation of mathematical and statistics to provide advice and insight.DutiesHelpServes as a recognized technical expert for data science, operations research, master data management, and data analysis or visualization whose output will improve operational processes and activities.Execute the modeling of complex data problems, discovery of insights, and identifies opportunities through the use of statistical, algorithmic, mining, and visualization techniques.Performs and reviews technical studies of resource management issues requiring the application of operations research, computer science, mathematics, statistics, and modeling.Develops and conducts data science and operations research analysis and techniques.Identifies/creates the appropriate algorithm to discover patterns.Recommends solutions to technical problems not covered by current precedent or established policies.Provides business metrics and support for the overall project to show improvements (contribution to the improvement should be monitored initially and over multiple iterations).RequirementsHelpConditions of employmentAppointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment.This position has a Temporary Duty (TDY) or business travel requirement of 10% of the time.Appointment to this position is subject to a one year probationary period unless the appointee has previously met the requirements as described in 5 CFR Part 315.QualificationsWho May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.30 Percent or More Disabled VeteransCurrent Department of Army Civilian EmployeesCurrent Department of Defense (DOD) Civilian Employee (non-Army)Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473People with Disabilities, Schedule APriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleVeterans Employment Opportunity Act (VEOA) of 1998In order to qualify, you must meet the education/ experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.Basic Requirement for Operations Research Analyst:Degree: Bachelor's degree (or higher degree) in operations research; or a degree with at least 24 semester hours in a combination of operations research, mathematics, probability, statistics, mathematical logic, science, or subject-matter courses requiring substantial competence in college-level mathematics or statistics. At least 3 of the 24 semester hours must have been in calculus.In addition to meeting at least one of the basic requirements listed above, to qualify for this position you must also meet the qualification requirements listed below.Specialized Experience: One year of specialized experience which includes (1) Executing Analytical assignments entailing unique mathematical and statistical problems; (2) Evaluating data to provide analysis on current systems, processes or policies; and (3) Applying analytical principles in the development of mathematical models, computer programs, or analytic tools to provide decision-support analysis. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-12).You will be evaluated on the basis of your level of competency in the following areas:CommunicationsResearch and Data AnalysisTechnical CompetenceTime in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-12).EducationFOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: informationMale applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.You will be required to provide proof of U.S. Citizenship.One year probationary period may be required.Direct deposit of pay is required.Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.This is a(n) Analysis, Modeling and Simulation Career Field position.Multiple positions may be filled from this announcement.Salary includes applicable locality pay or Local Market Supplement.When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit for more information.Payment of Permanent Change of Station (PCS) costs is authorized, subject to the provisions of the Joint Travel Regulations.Recruitment incentive may be authorized, if it is in the Government's Interest.Relocation incentive may be authorized, if it is in the Government's interest.Expand Hide additional informationCandidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.BenefitsHelpA career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

As a global leader in ever expanding power and energy industry, we are looking for a skilled and motivated Software Developer to join our growing team. This role is focused on creating solutions that drive efficiency and innovation in our engineering and design processes.

Role Overview

The QA Analyst will play a critical role in ensuring software quality and business alignment by developing, implementing, and executing comprehensive test strategies—with an emphasis on User Acceptance Testing (UAT) and a variety of test platforms. The ideal candidate will thrive in Agile environments, collaborate across teams, and support the entire software development lifecycle through to production release.

Responsibilities
• Test Planning & Strategy - Develop, review, and implement detailed test plans and strategies mapped to business requirements, user stories, and acceptance criteria. - Design UAT processes in close collaboration with business stakeholders, ensuring user needs and business goals are fully validated before software release.

• UAT Management - Coordinate with business users and product owners to define, organize, and execute UAT cycles. - Drive creation and maintenance of UAT test cases, identifying necessary test data, and ensuring alignment with acceptance criteria. - Facilitate UAT sign-off, capture user feedback, and ensure all defects or issues are logged, tracked, and resolved before production deployment.

• Test Execution & Automation - Execute functional, integration, regression, Performance, and exploratory testing across multiple test environments (Dev, QA, Stage, UAT). - Utilize relevant test platforms, such as Jira, Azure DevOps, and HP Quality Center, for managing test cases, defect tracking, and traceability. - Prioritize and automate high-value test cases, working with CI/CD pipelines where appropriate.

• Database Testing: Perform backend testing using SQL and Oracle to validate data accuracy, integrity, and consistency across systems. Write and execute complex queries to verify business logic, data transformations, and stored procedures. Validate data migration and ensure referential integrity across environments.

• Defect Management - Identify, log, track, and retest defects found during all phases of testing. - Prepare and distribute test summary reports, including defect logs and closure status.

• Collaboration & Continuous Improvement - Partner with product owners, business analysts, developers, and release managers, ensuring clear user story and acceptance criteria definition. - Participate in Agile ceremonies—sprint planning, stand-ups, demos, retrospectives—offering feedback and suggesting quality improvements. - Support root cause analysis and postmortem for defects found in production environments.

This position offers the flexibility of a hybrid schedule

Qualifications
• 3+ years proven experience in software QA, including hands-on experience developing and executing UAT cycles and working with various test platforms.

• Solid understanding of Agile methodologies (Scrum, Kanban) and test management tools (e.g., Jira, Azure DevOps, HP Quality Center).

• Proficiency in SQL for validating data

• Experience in Automation tools –Selenium, Test Sigma, Test Rigor, TestIM, QTP, Postman, SOAPUI, JMeter, Load Runner

• Comfortable writing clear, traceable test cases, mapping them to user stories, and updating them throughout the project lifecycle.

• Demonstrated ability to coordinate and facilitate UAT with internal users and business stakeholders, ensuring thorough documentation and sign-off.

• Familiarity with test automation principles and CI/CD processes. Ability to write/Develop scripts to automate test cases and build test frameworks.

• Experience with defect lifecycle management, from logging through resolution, using modern test and project management platforms.

• Strong communication, organizational, and interpersonal skills—capable of working effectively in cross-functional Agile teams.

Preferred Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or a related field.

• Experience with both manual and automated testing approaches across web and cloud-based applications.

• Exposure to multiple test environments (Dev, QA, Stage, UAT, Prod) and their configuration requirements.

• Certifications such as ISTQB, CSTE, or Agile certifications are a plus.

Why Join Us?

• Work in an established company that values innovation and growth.

• Engage with a collaborative team that is dedicated to making a meaningful impact in the energy sector.

• Gain exposure to cutting-edge projects and contribute to data-driven decision-making processes.

Are you ready to earn money from the comfort of your own home? This exciting opportunity is perfect for anyone with a variety of skills and backgrounds – whether you’ve been an administrative assistant, data entry clerk, typist, customer service rep, or even a driver!

Why You’ll Love This Job:

• Flexibility at Its Best: Work part-time or full-time, from anywhere, and on a schedule that fits your life.

• No Experience? No Problem! Comprehensive training is provided to set you up for success.

• Variety of Opportunities: Choose from a range of career fields and find the perfect fit for your talents.

What You’ll Do:

• * Participate in research studies that contribute to meaningful outcomes.

• Enjoy the freedom of remote work while building your career.

This role is your chance to turn your skills into income while working in an environment that’s convenient and accommodating. Don’t wait – take the first step toward a rewarding work-from-home career today!

Apply now and start building the flexible, fulfilling future you deserve.

Requirements

• * Computer with internet access

• * Quiet work space away from distractions

• * Must be able and comfortable to working in an environment without immediate supervision

• * Ability to read, understand, and follow oral and written instructions.

• * Data entry or administrative assistant experience is not needed but can be a bonus

• * We are recruiting those who have a background in health care, warehouse worker, delivery drivers, customer service, etc - we welcome all backgrounds so long as you're ready to learn

To get started, these are the essential elements you'll need!

• * LapTop. You may be asked to use your webcam. These types of studies typically pay more. You'll need a stable internet connection. You may be asked to conduct a study using your SmartPhone.

• * Data entry skills. All studies require that you be able to read, write and take direction as well as type a minimum of 25 words per minute.

• Benefits

• * Work when you want

• * Earn cash working part time or full time.

• * Learn new skills that you can take anywhere.

• * No degree required

• * Supplement your existing job. No need to quit your current job, unless you really hate it.

• * Excellent job for Stay at home moms, retired folks, disabled people and anyone looking to learn how to make income online.

We are seeking a motivated Supply Chain Analyst to join their team. You will be responsible for playing a pivotal role in demand planning, inventory optimization, and forecasting across multiple retail and e-commerce channels. You’ll work cross-functionally with sales, operations, and finance to ensure timely fulfillment and strategic inventory management.

Key Responsibilities:
• Develop and refine SKU-level forecasts for retail and e-commerce partners.
• Analyze POS data, historical trends, and inventory levels to update demand plans.
• Collaborate with sales teams to align forecasts with customer expectations.
• Maintain and improve internal reporting tools (e.g., Gross Sales, Out-of-Stock, Overstock).
• Track performance metrics such as OTIF, inventory turns, and vendor scorecards.
• Support new product launches and manage timelines across departments.
• Coordinate with overseas freight forwarders for container shipments and cost analysis.
• Partner with finance to align purchasing plans with budget targets.

Qualifications and Skills:
• Bachelor's Degree in Supply Chain or Business Administration.
• 1+ years of experience in supply chain or demand planning.
• Background in the consumer-packaged goods (CPG) industry.
• Proficiency in Microsoft Excel and ERP systems (NetSuite preferred).
• Experience working with major retailers or e-commerce platforms.
• Strong analytical, communication, and problem-solving skills.


Benefits Offered: 2 weeks of vacation, paid sick leave where applicable by state law, Medical Insurance, Dental Insurance Vision Insurance, 401K, and Life Insurance.

If you are a passionate Supply Chain Analyst looking for a new and rewarding career, please apply today! You don’t want to miss out on this opportunity!

Responsibilities
Respond to customer queries in a timely and accurate way, via phone, email or chat
Identify customer needs and help customers use specific features
Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
Update our internal databases with information about technical issues and useful discussions with customers
Monitor customer complaints on social media and reach out to provide assistance
Share feature requests and effective workarounds with team members
Inform customers about new features and functionalities
Follow up with customers to ensure their technical issues are resolved
Gather customer feedback and share with our Product, Sales and Marketing teams
Assist in training junior Customer Support Representatives
Requirements and skills
Experience as a Customer Support Specialist or similar CS role
Familiarity with our industry is a plus
Experience using help desk software and remote support tools
Understanding of how CRM systems work
Excellent communication and problem-solving skills
Multi-tasking abilities
Patience when handling tough cases
BSc in Information Technology or relevant diploma

We are seeking a dedicated Customer Service Representative to provide support, information, and assistance to customers regarding our products or services. This role involves responding to customer inquiries, resolving issues efficiently, and ensuring a high level of customer satisfaction through clear communication and effective problem-solving.

Responsibilities include managing incoming calls, emails, and chat inquiries, accurately documenting customer interactions, and assisting with order processing or product recommendations when needed. The ideal candidate will have strong communication skills, a customer-focused mindset, empathy, and the ability to confidently use customer service platforms. As the first point of contact, the Customer Service Representative plays a key role in building and maintaining positive customer relationships.

Job Responsibilities

Handle customer orders with accuracy and efficiency

Process product returns and manage related inquiries

Track and provide updates on shipping and delivery statuses

Manage billing inquiries and process payments or adjustments

Review and explain applicable fees and charges to customers

Provide detailed information about products and services

Respond promptly to customer questions and concerns

Listen actively and resolve customer complaints with professionalism

Follow scripted dialogues for common or routine inquiries

Assist customers in resolving service-related issues

Identify and troubleshoot service interruptions or disruptions

Check and communicate the status of customer accounts

Cancel product orders upon customer request

Update and maintain accurate customer account information

Escalate complex issues to supervisors or specialized teams when necessary

Skills Needed to Succeed in Customer Service

Successful customer service representatives bring a well-rounded mix of hard and soft skills to deliver a smooth and positive customer experience. A balance of technical proficiency and interpersonal abilities is essential for effectively handling a wide range of customer interactions.

Hard Skills

Proficiency with help desk tools, including email, live chat, and ticketing systems

Familiarity with Microsoft Office Suite (Word, Excel, Outlook, etc.)

Experience using multi-line phone systems and related technology

Solid technical understanding of the products or services being supported

Soft Skills

Strong communication abilities, both verbal and written

Ability to multitask effectively in a fast-paced environment

Skilled in teaching or training others, whether customers or team members

Keen attention to detail for accurate service and problem resolution

Approachable and friendly demeanor, fostering positive customer interactions

Excellent time management skills to prioritize tasks efficiently

My company is seeking a detail-oriented and efficient Data Entry Clerk to join our team. The ideal candidate will be responsible for inputting, updating, and maintaining accurate records in our database. This role requires strong attention to detail, excellent typing skills, and the ability to work independently.

Key Responsibilities:
Enter and update data in company databases with speed and accuracy.
Verify and review data for errors and inconsistencies.
Maintain the confidentiality of sensitive information.
Generate reports and retrieve data as requested.
Perform regular backups to ensure data preservation.
Follow company procedures and data entry standards.

Requirements:
High school diploma or equivalent.
Proven experience in data entry or a similar role is preferred.
Proficiency in Microsoft Office Suite (Word, Excel) and data entry software.
Strong attention to detail and accuracy.
Good typing skills and strong organizational abilities.
Ability to work independently and meet deadlines.

Job Type: Full-time/Part-time
Location: Remote
Salary: $19 per hour during one week of training, then $30 hourly pay
If you are meticulous, organized, and looking for a stable data entry position, we encourage you to apply!

We are seeking a creative and analytical Marketing Specialist to help drive our brand awareness, lead generation, and customer engagement efforts. The ideal candidate will have experience in executing marketing campaigns, conducting market research, and working across various channels including digital, social media, email, and events.

• Develop and execute marketing campaigns across multiple channels (digital, print, social media, email, etc.).
• Conduct market research to identify trends, competitor analysis, and customer insights.
• Create compelling content for promotional materials, social media, websites, blogs, and email marketing.
• Manage and update the company’s website and social media platforms.
• Track, analyze, and report on campaign performance metrics (e.g., ROI, lead conversions, engagement).
• Collaborate with internal teams (sales, design, product) to align marketing strategies with business goals.
• Assist in organizing promotional events, trade shows, webinars, and other marketing activities.
• Maintain brand consistency across all marketing materials and platforms.
• Stay current with industry trends and best practices.

• Bachelor’s degree in Marketing, Communications, Business, or a related field.
• Proven experience as a marketing specialist or similar role.
• Strong understanding of marketing principles, tools, and analytics.
• Proficiency in digital marketing tools (e.g., Google Analytics, SEO/SEM, email marketing platforms, social media management tools).
• Excellent written and verbal communication skills.
• Strong project management, organizational, and multitasking abilities.
• Creative thinking with attention to detail.

• Experience with graphic design tools (e.g., Adobe Creative Suite, Canva) is a plus.
• Familiarity with CRM systems (e.g., HubSpot, Salesforce).
• Google Ads or HubSpot certifications are a bonus.