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We are seeking a Online Sales Support Specialist to enhance our digital customer experience and drive online sales success. This entry-level role is ideal for recent graduates interested in e-commerce and digital customer engagement.

Key Responsibilities:

• Assist customers with online orders, account management, and digital transactions
• Troubleshoot technical issues related to the Starbucks website and mobile app
• Process online orders, refunds, and exchanges efficiently
• Monitor and respond to customer inquiries through email, chat, and social media
• Track order fulfillment and coordinate with logistics teams to resolve delivery issues
• Analyze sales data and customer feedback to identify trends and improvement opportunities
• Support promotional campaigns and online marketing initiatives

Qualifications:

• Bachelor's degree or recent graduate
• Strong digital literacy and comfort with e-commerce platforms
• Excellent customer service and problem-solving skills
• Ability to multitask in a fast-paced online environment
• Proficiency with CRM systems and Microsoft Office
• Strong written communication skills for digital interactions
• Analytical mindset with attention to detail
• Enthusiasm for technology and the Starbucks digital experience

What We Offer:

• Hands-on experience in e-commerce operations
• Training in digital tools and platforms
• Career advancement in digital and sales roles
• Collaborative team culture
• Comprehensive Starbucks benefits

We are dedicated to maintaining seamless airport operations and delivering exceptional customer service to travelers. We also range from major international airports and regional terminals to private aviation companies and ground service providers.

We hire and train you to be a professionals, This job is about assisting passengers during check-in, boarding, and baggage handling

- Provide information and support throughout the terminal

- Ensure compliance with safety and security protocols

- Manage customer service inquiries and resolve travel-related issues.

We seek individuals who are Friendly, patient, and service-oriented

- Skilled in communication and multitasking

- Able to work in fast-paced, high-pressure environments

- Committed to safety and operational excellence.

Our mission is to ensure that every passenger’s journey begins and ends with comfort, efficiency, and care. Be highly organized and resourceful professional who supports in managing daily tasks, schedules, and good in communications. Our team are of excellence performance, Are you ready to join our team.

We're seeking a highly organized and professional Executive Assistant to provide comprehensive administrative support to our senior leadership team. This role requires discretion, excellent communication skills, and the ability to manage multiple priorities in a fast-paced environment.

• Manage executive calendars, scheduling meetings, appointments, and travel arrangements
• Coordinate and prepare materials for meetings, including agendas, presentations, and minutes
• Screen and prioritize incoming communications including emails, calls, and correspondence
• Prepare and edit reports, presentations, and business correspondence on behalf of executives
• Organize and coordinate company events, conferences, and off-site meetings
• Handle confidential information with discretion and maintain strict confidentiality
• Liaise with internal departments and external stakeholders on behalf of executives
• Process expense reports, invoices, and budget tracking for executive office
• Maintain organized filing systems for documents, contracts, and records
• Anticipate executive needs and proactively address issues before they arise
• Conduct research and compile information for special projects as needed

• Bachelor's degree or equivalent experience in business administration or related field
• 3-5 years of experience as an Executive Assistant or in a senior administrative role
• Exceptional organizational and time management skills with ability to prioritize effectively
• Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• Excellent written and verbal communication skills
• Professional demeanor with strong interpersonal skills
• Ability to work independently, exercise sound judgment, and make decisions
• High level of discretion and ability to handle sensitive information
• Flexibility to work outside regular hours when needed
• Strong problem-solving skills and resourceful approach

• Competitive salary and comprehensive benefits package
• Professional development opportunities
• Employee discounts on Costa Coffee products
• Dynamic and collaborative work environment
• Exposure to senior leadership and strategic business operations

We are looking for a creative and enthusiastic Marketing Assistant to support our marketing team in executing campaigns and promotional activities. You will assist with various marketing initiatives to enhance brand awareness and drive customer engagement.

• Assist in developing and implementing marketing campaigns across multiple channels
• Create and schedule social media content on various platforms
• Conduct market research and analyze competitor activities
• Coordinate the production of marketing materials including brochures, flyers, and presentations
• Maintain and update the company website and digital content
• Support email marketing campaigns and track performance metrics
• Organize promotional events, trade shows, and marketing activities
• Prepare reports on campaign performance and analytics
• Collaborate with design, sales, and product teams

• High school diploma or equivalent required
• Strong written and verbal communication skills
• Creative mindset with an eye for design and detail
• Proficiency in Microsoft Office and social media platforms
• Basic understanding of digital marketing principles
• Ability to manage multiple projects and meet deadlines
• Team player with a positive attitude

• Experience with graphic design tools (Canva, Adobe Creative Suite)
• Familiarity with marketing software (Mailchimp, Hootsuite, Google Analytics)
• Associate's degree in Marketing, Communications, or related field
• Previous marketing or social media experience

• Competitive salary and benefits
• Hands-on experience in a dynamic marketing environment
• Opportunities for professional development and advancement
• Creative and collaborative team culture

We are seeking a highly organized and proactive Personal Assistant to provide comprehensive administrative support to our executive leadership. You will manage schedules, coordinate communications, and handle various tasks to ensure efficient daily operations.

• Manage executive calendars, schedule appointments, and coordinate meetings
• Handle correspondence including emails, phone calls, and mail
• Arrange domestic and international travel, including flights, accommodations, and itineraries
• Prepare documents, reports, and presentations as needed
• Organize and maintain files, records, and confidential information
• Run errands and handle personal tasks as requested
• Screen and prioritize incoming requests and communications
• Coordinate events, conferences, and special projects
• Liaise with internal teams, clients, and external stakeholders

• High school diploma or equivalent required
• Exceptional organizational and time management skills
• Strong written and verbal communication abilities
• Proficiency in Microsoft Office Suite and scheduling tools
• Discretion and ability to handle confidential information
• Flexibility and adaptability to changing priorities
• Professional demeanor and appearance

• Previous experience as a personal or executive assistant
• Knowledge of expense reporting and budget tracking
• Familiarity with project management tools
• Valid driver's license

• Competitive salary commensurate with experience
• Comprehensive benefits package
• Professional growth opportunities
• Dynamic work environment

We are seeking a detail-oriented Administrative & Billing Support professional to join our team. This entry-level position is ideal for recent graduates with strong organizational skills and an interest in finance and operations.

Key Responsibilities:

• Process invoices, payments, and billing statements accurately and on time
• Maintain billing records and ensure data integrity in financial systems
• Respond to billing inquiries from customers and internal departments
• Reconcile accounts and resolve discrepancies promptly
• Prepare reports and documentation for management review
• Provide general administrative support including scheduling, filing, and correspondence
• Assist with month-end closing activities and audits

Qualifications:

• Bachelor's degree or recent graduate (Business, Accounting, or related field preferred)
• Strong attention to detail and numerical accuracy
• Proficiency in Microsoft Excel and Office Suite
• Excellent organizational and time management skills
• Effective written and verbal communication abilities
• Ability to handle confidential information with discretion
• Self-motivated with capability to work independently and in teams

What We Offer:

• Professional development and training
• Growth opportunities within finance and operations
• Collaborative work environment
• Comprehensive Starbucks benefits

We are seeking a Online Sales Support Specialist to enhance our digital customer experience and drive online sales success. This entry-level role is ideal for recent graduates interested in e-commerce and digital customer engagement.

Key Responsibilities:

• Assist customers with online orders, account management, and digital transactions
• Troubleshoot technical issues related to the Starbucks website and mobile app
• Process online orders, refunds, and exchanges efficiently
• Monitor and respond to customer inquiries through email, chat, and social media
• Track order fulfillment and coordinate with logistics teams to resolve delivery issues
• Analyze sales data and customer feedback to identify trends and improvement opportunities
• Support promotional campaigns and online marketing initiatives

Qualifications:

• Bachelor's degree or recent graduate
• Strong digital literacy and comfort with e-commerce platforms
• Excellent customer service and problem-solving skills
• Ability to multitask in a fast-paced online environment
• Proficiency with CRM systems and Microsoft Office
• Strong written communication skills for digital interactions
• Analytical mindset with attention to detail
• Enthusiasm for technology and the Starbucks digital experience

What We Offer:

• Hands-on experience in e-commerce operations
• Training in digital tools and platforms
• Career advancement in digital and sales roles
• Collaborative team culture
• Comprehensive Starbucks benefits

At The Alias Group, we specialize in building outsourced inside-sales and customer support teams that help businesses grow and succeed. We take pride in delivering exceptional service that strengthens client relationships. We are currently seeking a Remote Customer Service Representative to join our dynamic team and assist clients and customers through various digital communication channels.

Key Responsibilities:

• Provide friendly, professional, and timely assistance to customers via live chat, email, and other digital channels.
• Accurately assess customer needs and offer effective solutions or escalate issues to the appropriate team.
• Stay up-to-date with company products, services, and policies to ensure accurate and helpful support.
• Manage multiple customer conversations simultaneously while ensuring attention to detail and maintaining empathy.
• Work closely with team members and management to enhance overall customer satisfaction and support processes.
• Record all customer interactions, feedback, and resolutions in the company’s CRM system.
• Contribute to the improvement of customer service by identifying recurring issues and suggesting process improvements.

Required Skills and Qualifications:

• High school diploma or equivalent (Associate or Bachelor’s degree preferred).
• Proven experience in customer service, live chat support, or help desk roles.
• Strong written communication skills with the ability to multitask efficiently.
• Tech-savvy with a quick learning ability for new systems, tools, and software.
• Excellent problem-solving skills and a customer-first mindset.
• Ability to work independently in a remote setting and manage tasks effectively.
• Comfortable handling multiple digital conversations in a fast-paced environment.

Compensation & Benefits:

• 100% remote position with flexible work hours.
• Paid training and ongoing opportunities for professional development.
• A supportive, collaborative team culture.
• Opportunities for career growth and advancement.
• Health insurance
• Paid time off (PTO)
• Retirement savings plans 401k
• Training and development programs

We are looking for a Billing Manager to join our team and ensure that customers are billed the correct amount for each job that we deliver.

Billing Manager responsibilities include working with customers to reconcile billing issues, working with the accounting department to ensure all accounts are up to date, and helping with the training of new employees in the billing department.

Ultimately, you will work directly with customers to ensure all bills are accurate, along with other departments in our company as needed.

• Oversee the preparation of statements and bills
• Maintain and/or ensure maintenance of client records related to invoicing and bill payment
• Review work of billing staff to ensure accuracy, resolving inconsistencies as needed
• Create and provide a prioritized list of clients to be invoiced to team members
• Locate, or assist in the location of, hard-to-reach clients
• Draft and distribute weekly reports of invoicing and billing metrics
• Advise staff on proper, legal parameters for collections practices
• Provide customer support to customers with disputes or inquiries concerning invoices or billing process

• Proven work experience as a Billing Manager or similar role
• Excellent verbal and written communication skills
• Proficient in Microsoft Office Suite or related software
• Basic understanding of collection practices and laws
• Excellent interpersonal and supervisory skills
• Ability to act with discretion, tact, and professionalism in all situations
• Relevant training and/or certifications as a Billing Manager