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Billing Manager
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Position Summary:
The Billing Manager oversees the billing operations of an organization to ensure accurate invoicing, timely payments, and effective financial recordkeeping. This role involves managing the billing team, monitoring accounts receivable, maintaining compliance with financial regulations, and streamlining billing procedures to maximize efficiency and revenue flow.
Key Responsibilities:
- Supervise and coordinate daily billing operations and staff activities.
- Ensure all invoices, credit memos, and adjustments are processed accurately and in a timely manner.
- Review and verify billing data for accuracy, completeness, and compliance with company policies.
- Manage the accounts receivable process, including aging reports, collections, and reconciliation.
- Develop, implement, and maintain billing policies and procedures to improve efficiency.
- Collaborate with other departments (Finance, Sales, Customer Service) to resolve billing discrepancies or client issues.
- Generate and analyze financial reports to monitor billing performance and revenue trends.
Qualifications:
- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
- Proven experience in billing, accounting, or finance, with at least 1 year in a supervisory or management role.
- Strong understanding of billing systems, accounting principles, and financial reporting.
- Proficiency in billing software (e.g., QuickBooks, SAP, Oracle, or similar ERP systems).
- Excellent analytical, organizational, and communication skills.
- High attention to detail and ability to manage multiple priorities under tight deadlines.
Company Details
CUSTOMER SERVICE REPRESENTATIVE
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The Company Specialises in ;
- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.
# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.
# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways.
Company Details
CUSTOMER SERVICE REPRESENTATIVE
Posted today
Job Viewed
Job Description
The Company Specialises in ;
- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.
# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.
# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways.
Company Details
Transportation And Warehousing
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Full job description
We are looking for Independent Couriers to partner with us!
Are you interested in making deliveries in your own vehicle?
We are looking to partner with people that own the following vehicle types:
Cars
Vans
Trucks
Requirements:
A working vehicle with no major body damage.
Background Check
Motor Vehicle Report
Smart phone
This job is perfect for people who:
are looking for part time work
are looking for full time work
like driving
like interacting with people
Follow directions
How it pays:
WEEKLY! You can choose direct deposit or receive a live check.
The short answer is by the mile, but there are several other factors that go into the final offer.
How many miles is the trip?
does the job occur during business hours$, after hours$ weekend , or holiday?
How much time do you have to complete the delivery? Right away or all day?
How much does the package weigh?
How many pieces is it?
**pay is negotiated before you start the job. Online portal access to view current and past settlements
Once the order is placed by our customer, one of our dispatchers will reach out to you. They will go over the pickup and delivery information, and tell you how much we are looking to pay. You can accept, counter, or decline our offer.
Some things you might deliver:
Lab specimens
Legal documents
Accounting documents
Automotive parts
Medications
Catering
Medical reports
Medical equipment
We have all types of work:
5 days a week 1 hour per day
Mornings only
Afternoons only
Most of our deliveries are in Alabama and the Panhandle, but we do have opportunities that go outside of this area from time to time.
Job Type: Contract
Pay: $ 00.00 - 600.00 per week
Work Location: On the road
Company Details
Remote Administrative Support Specialist
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We are seeking a Remote Administrative Support Specialist to assist our production, logistics, and customer service teams with day-to-day operations. This position plays an important role in keeping communication organized, tracking data accurately, and supporting internal departments remotely.
If you enjoy organizing information, working with spreadsheets, and supporting a fast-moving team, this role offers a great opportunity to grow your career with a well-established U.S. food company — all from the comfort of your home.
Key Responsibilities
- Provide administrative support to the Operations and Sales teams.
- Manage and organize incoming emails, data entries, and digital files.
- Prepare daily and weekly reports on production, shipments, and order tracking.
- Communicate with vendors, distributors, and customers through email and phone.
- Schedule meetings, update calendars, and coordinate documentation.
- Ensure all digital records are up to date and accurately filed.
- Assist with online order tracking, invoicing, and customer inquiries.
- Collaborate with supervisors and management teams to ensure smooth remote workflow.
Qualifications
- Previous experience in administration, office support, or data entry (preferred but not required).
- Strong written and verbal communication skills.
- Proficiency with Microsoft Office (Word, Excel, Outlook) and Google Workspace tools.
- Reliable internet connection and ability to work independently from home.
- Attention to detail, organization, and time management skills.
- High school diploma required; Associate’s or Bachelor’s degree preferred.
Skills & Strengths
- Excellent computer literacy and ability to learn company systems quickly.
- Strong multitasking and prioritization abilities.
- Dependable, trustworthy, and self-motivated.
- Positive attitude and willingness to assist multiple departments as needed.
- Problem-solving mindset with a focus on teamwork and communication.
What We Offer
- Competitive hourly pay and performance-based bonuses.
- Flexible working hours (Monday–Friday).
- Paid training and development opportunities.
- Remote-friendly culture with dedicated support staff.
- Opportunity to grow into other remote roles within McCall Farms.
What We’re Looking For
At our firm, we value people who take pride in their work, pay attention to the details, and maintain a positive and professional attitude. We want individuals who can manage their time effectively, communicate clearly, and stay organized — even while working independently from home.
You’ll be representing a company with deep roots in American agriculture and helping us deliver exceptional service every day.
Company Details
Front Desk Manager
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Avalere Health is hiring a proactive Front Desk Manager to lead our reception team and ensure seamless front office operations. This role supports our mission in delivering strategic insights, policy analysis, market access strategies, and data-driven solutions for life sciences, health plans, and providers. You’ll oversee daily administrative functions, enhance visitor experiences, and maintain a professional environment focused on federal/state policy, health economics, and patient-centered research.
Key Responsibilities:
• Supervise and train front desk staff, including scheduling, performance evaluations, and workflow optimization.
• Greet clients, visitors, and staff; manage incoming calls, emails, and correspondence with professionalism.
• Coordinate meeting room bookings, office supplies, and vendor services to support smooth operations.
• Enforce security protocols, visitor logs, and compliance with data privacy regulations like HIPAA.
• Handle administrative tasks such as mail distribution, document filing, and basic event coordination.
• Monitor and report on front office metrics, suggesting improvements for efficiency and client satisfaction.
• Collaborate with HR, finance, and leadership to align front desk activities with company goals.
Must-Have Qualifications:
• High school diploma or equivalent; bachelor’s degree in business administration, hospitality, or related field preferred.
• At least 3-5 years of experience in front desk or administrative management roles, with supervisory responsibilities.
• Strong leadership and interpersonal skills to motivate teams and resolve conflicts.
• Proficiency in Microsoft Office Suite (e.g., Outlook, Word, Excel) and office management software.
• Excellent communication abilities, both verbal and written, with a customer-service focus.
• Knowledge of workplace safety, security procedures, and data privacy laws (e.g., HIPAA in healthcare settings).
• Ability to multitask in a busy environment while maintaining accuracy and composure.
Preferred Qualifications:
• Experience in healthcare, consulting, or professional services firms.
• Certification in office management or hospitality (e.g., Certified Administrative Professional).
• Familiarity with CRM systems or scheduling tools.
What We Offer:
Competitive salary, comprehensive benefits, professional development opportunities, and a collaborative culture dedicated to advancing health policy and economics. This is primarily an on-site role with potential hybrid flexibility. Join us to drive impactful work!
Company Details
Live Chat Representative
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About Us:
GSR Group proudly owns and operates Wingstop franchise locations, providing outstanding food and exceptional service to our guests. We’re expanding our support team to include a Live Chat Representative who will serve as the first point of contact for customers reaching out through our online platforms. This role is essential in ensuring a seamless and positive experience for every guest, whether they’re asking about menu items, orders, or employment opportunities.
Position Overview:
The Live Chat Representative will handle real-time customer inquiries via chat, email, and online messaging tools. You’ll assist customers with orders, troubleshoot issues, and provide helpful, friendly, and professional service. This is a remote position that requires strong communication skills, attention to detail, and a passion for customer satisfaction.
Key Responsibilities:
- Respond promptly and professionally to incoming live chat messages, emails, and inquiries
- Assist customers with order information, menu questions, and location details
- Resolve basic issues or complaints and escalate complex cases to the appropriate manager
- Maintain accurate records of interactions and feedback
- Collaborate with the operations team to ensure customer satisfaction
- Provide general information about promotions, hiring updates, and brand offerings
- Ensure all communications reflect the Wingstop brand’s friendly and professional tone
Qualifications:
- Previous experience in customer service, call center, or live chat support preferred
- Excellent written communication and typing skills
- Strong problem-solving and multitasking abilities
- Proficiency with chat platforms, CRM systems, or messaging tools
- Ability to stay calm and professional in fast-paced situations
- Reliable internet connection and a quiet workspace
Company Details
Operation Manager
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We are seeking a highly organized and results-driven Operations Manager to oversee the daily operations of our restaurant. The Operations Manager will be responsible for ensuring smooth business operations, maintaining high customer satisfaction, managing staff, and driving overall profitability. This role requires strong leadership, problem-solving skills, and the ability to balance efficiency with exceptional service.
Key Responsibilities:
- Oversee daily restaurant operations, ensuring high standards of food quality, service, and cleanliness.
- Manage staff schedules, training, and performance evaluations to optimize efficiency and teamwork.
- Monitor inventory, supply chain, and vendor relationships to ensure cost-effective purchasing and minimal waste.
- Implement and enforce company policies, health and safety regulations, and compliance with local laws.
- Track financial performance, including sales, costs, and profit margins, and provide regular reports to management.
- Identify operational challenges and implement strategies for improvement.
- Ensure customer satisfaction by addressing complaints, resolving issues, and enhancing guest experiences.
- Collaborate with kitchen and service staff to maintain consistency and efficiency.
- Support marketing and promotional efforts to increase revenue and customer engagement.
Qualifications:
- Proven experience as an Operations Manager, Restaurant Manager, or similar leadership role in the hospitality industry.
- Strong knowledge of restaurant operations, health regulations, and best practices.
- Excellent leadership, communication, and interpersonal skills.
- Ability to manage budgets, control costs, and analyze financial data.
- Problem-solving mindset with a focus on efficiency and service quality.
- Flexibility to work evenings, weekends, and holidays as needed.
Benefits:
- Competitive salary with performance-based incentives.
- Opportunities for professional development and career growth.
- Employee discounts on meals.
- Supportive and dynamic work environment.
Company Details
Customer Service And Helpdesk - Live Chat
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We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.
Responsibilities- Handle customer inquiries promptly via live chat.
- Provide accurate, valid, and comprehensive information by using the right methods/tools.
- Identify and assess customers' needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Meet personal/customer service team targets and call handling quotas.
- Proven customer support experience or experience as a client service representative is a plus.
- Strong phone contact handling skills and active listening.
- Familiarity with CRM systems and practices.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
- High school degree.
This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for customer service and enjoy helping others, we'd love to hear from you.
Company Details
Customer service
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A customer service role involves being the frontline representative of a company, addressing customer inquiries, resolving issues, and ensuring a positive experience. Core responsibilities include responding to customer queries via phone, email, chat, or in-person, troubleshooting problems, processing orders, and providing product or service information. The role demands excellent communication skills, patience, and empathy to handle diverse customer needs and complaints effectively. Representatives must listen actively, clarify concerns, and offer solutions promptly while maintaining professionalism, even under pressure. Familiarity with company policies, products, and CRM systems is essential for accurate and efficient service. Problem-solving skills are critical for resolving issues like refunds, exchanges, or technical difficulties. The role often involves collaborating with other departments to ensure customer satisfaction and may include upselling or cross-selling to enhance the customer experience. A successful customer service professional builds trust, fosters loyalty, and contributes to the company’s reputation. Adaptability, time management, and a customer-centric mindset are key to thriving in this dynamic role, which often serves as the bridge between a business and its clients, directly impacting retention and brand perception.