3,316,997 Jobs in the United States

We are looking for a dedicated Customer Service Representative to join Avalere Health. In this role, you will serve as the primary point of contact for clients in the life sciences, health plans, and provider sectors, addressing inquiries related to our strategic insights, policy analysis, market access strategies, and data-driven solutions. This position demands excellent communication skills, empathy, and the ability to resolve issues efficiently while maintaining confidentiality in a healthcare-focused environment.

Key Responsibilities:

• Respond to client inquiries via phone, email, chat, or ticketing systems regarding services, reports, and resources.

• Provide accurate information on federal/state policies, health economics, and patient-centered research.

• Troubleshoot and resolve client issues, escalating complex matters to specialized teams as needed.

• Maintain detailed records of interactions, transactions, and feedback in CRM systems.

• Assist in scheduling consultations, webinars, or meetings with policy experts and analysts.

• Collaborate with internal teams to ensure timely delivery of solutions and improve service quality.

• Monitor client satisfaction and suggest process improvements based on trends.

Must-Have Qualifications:

• High school diploma or equivalent; associate’s or bachelor’s degree in a related field preferred.

• At least 1-2 years of experience in customer service, preferably in healthcare, consulting, or a client-facing role.

• Proficiency in Microsoft Office Suite (e.g., Outlook, Word, Excel) and CRM tools like Salesforce.

• Strong verbal and written communication skills, with the ability to explain complex topics simply.

• Excellent problem-solving abilities and a customer-centric mindset.

• Familiarity with data privacy regulations (e.g., HIPAA) and healthcare terminology.

• Ability to multitask in a fast-paced, remote-friendly environment while meeting response time targets.

Preferred Qualifications:

• Experience in health policy, economics, or life sciences support.

• Certification in customer service (e.g., CCSP) or healthcare administration.

• Bilingual skills, especially in Spanish.

What We Offer:

Competitive salary, health benefits, remote work options, and career advancement in a mission-driven organization advancing patient-centered healthcare. Join us to make an impact!

Job Overview
We are seeking a detail-oriented and reliable Bookkeeper to manage the financial records and day-to-day accounting functions of our organization. The ideal candidate will ensure the accuracy and integrity of all financial transactions while supporting management with timely reports and insights.

Responsibilities

• Record and maintain daily financial transactions and ledgers
• Reconcile bank and credit card statements regularly
• Process accounts payable and accounts receivable
• Prepare invoices, receipts, and payments
• Generate accurate financial statements including balance sheets and income statements
• Assist in payroll processing and expense tracking
• Support audits, budgeting, and tax preparation activities
• Maintain confidentiality of financial data and ensure compliance with company policies

Skills and Qualifications

• Strong attention to detail and organizational skills
• Proficiency in accounting software such as QuickBooks, Xero, or Excel
• Understanding of basic accounting principles and financial reporting
• Ability to manage multiple tasks and meet deadlines
• Excellent communication and problem-solving abilities

Education and Experience

• Associate or Bachelor’s degree in Accounting, Finance, or a related field
• 1-3 years of bookkeeping or accounting experience preferred
• Certification such as Certified Bookkeeper or QuickBooks Certification is an asset

As a Remote Information Entry Agent, you will be responsible for accurately entering and managing data in our systems. You will play a crucial role in ensuring that our databases are up-to-date and reliable, supporting various departments within our organization. This is a remote position, allowing you to work from the comfort of your home while contributing to our team's success.

Key Responsibilities:

- Input, update, and maintain data in various databases and systems accurately and efficiently.
- Review and verify data for accuracy and completeness.
- Identify and correct discrepancies in data entries.
- Ensure compliance with data entry standards and protocols.
- Respond to inquiries and provide support related to data management.
- Collaborate with team members to streamline data entry processes.
- Maintain confidentiality and security of sensitive information.
- Generate reports as needed and assist in data analysis tasks.

Qualifications:

- High school diploma or equivalent; associate’s degree or higher preferred.
- Proven experience in data entry or a related field is a plus.
- Strong attention to detail and accuracy.
- Proficient in using computer applications, including Microsoft Office Suite (Excel, Word) and data management software.
- Excellent organizational and time management skills.
- Ability to work independently and meet deadlines.
- Strong communication skills, both written and verbal.
- Familiarity with basic data analysis concepts is a plus.

What We Offer:

- Competitive salary and benefits package.
- Flexible work hours and remote work environment.
- Opportunities for professional development and advancement.
- A supportive and collaborative team culture.
- Access to company resources and tools to succeed in your role.

Join us in making a difference through accurate and efficient data management!

The Call Center Representative is responsible for handling inbound and outbound calls to assist customers, provide information, resolve issues, and ensure customer satisfaction. This role requires excellent communication skills, professionalism, and the ability to manage a high volume of calls in a fast-paced environment.

• Handle incoming and outgoing customer calls in a courteous and efficient manner.
• Provide accurate information regarding products, services, and company policies.
• Resolve customer inquiries, complaints, and issues promptly and professionally.
• Document all call information accurately in the company database or CRM system.
• Escalate complex or unresolved issues to the appropriate department when necessary.
• Follow communication scripts and call center procedures.
• Meet or exceed daily call volume, response time, and customer satisfaction goals.
• Maintain a positive, empathetic, and professional attitude with customers at all times.

• High school diploma or equivalent (Associate or Bachelor’s degree preferred).
• Previous experience in a call center, customer service, or similar role preferred.
• Excellent verbal communication and active listening skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask, prioritize, and manage time effectively.
• Proficiency with phone systems, CRM tools, and basic computer applications.
• Reliable internet connection and a quiet, professional workspace for remote work.

The Chat Representative is responsible for providing exceptional customer support through live chat and messaging platforms. The role focuses on assisting customers with inquiries, resolving issues, and ensuring a positive experience with the company’s products and services.

• Respond promptly to customer inquiries via live chat, email, or messaging systems.
• Provide accurate information regarding products, services, policies, and procedures.
• Resolve customer complaints or issues efficiently and professionally.
• Escalate complex cases to appropriate departments when necessary.
• Maintain a positive, empathetic, and professional attitude toward customers.
• Keep records of customer interactions and update customer information in the system.
• Meet performance goals such as response time, customer satisfaction, and productivity targets.
• Collaborate with team members and report recurring issues to improve service quality.

• High school diploma or equivalent (Associate or Bachelor’s degree preferred).
• Strong written communication and multitasking skills.
• Previous experience in customer service or chat support is an asset.
• Ability to work independently and in a team-oriented environment.
• Proficiency in using chat platforms, CRM systems, and basic computer applications.
• Reliable internet connection and professional workspace for remote work.

The Administrative Assistant provides essential support to ensure the smooth and efficient operation of daily business activities. This role involves managing communications, organizing schedules, handling documentation, and assisting with various administrative tasks in a professional and detail-oriented manner.

• Manage and organize company documents, reports, and correspondence.
• Schedule and coordinate meetings, appointments, and travel arrangements.
• Prepare and edit documents, presentations, and spreadsheets.
• Maintain filing systems (electronic and physical) and ensure records are up to date.
• Handle incoming emails and phone calls, directing them to the appropriate departments.
• Assist with onboarding and internal communications for new employees.
• Support project coordination and administrative processes as needed.
• Perform general office duties to support management and staff.

• High school diploma or equivalent (Associate or Bachelor’s degree preferred).
• Proven experience as an Administrative Assistant, Office Assistant, or similar role.
• Excellent communication, organizational, and time management skills.
• Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) or Google Workspace.
• Ability to prioritize tasks, meet deadlines, and work independently in a remote setting.
• Attention to detail and problem-solving skills.
• Reliable internet connection and a professional remote workspace.

We are seeking a detail-oriented Data Entry Clerk to join our team at Avalere Health. In this role, you will be responsible for accurately inputting, updating, and maintaining data in our databases and systems, supporting our strategic insights and data-driven solutions in the life sciences and healthcare sectors. This position requires strong organizational skills and the ability to handle confidential information with discretion.

Key Responsibilities:

• Enter and update data from various sources into databases, spreadsheets, and electronic systems with high accuracy.

• Verify data for completeness, consistency, and errors, performing quality checks as needed.

• Organize and maintain digital and physical records, ensuring easy retrieval and compliance with data privacy regulations.

• Assist in generating reports and summaries from entered data.

• Collaborate with team members to resolve data discrepancies and improve processes.

• Handle routine administrative tasks, such as scanning documents or filing.

Must-Have Qualifications:

• High school diploma or equivalent; associate’s degree in a related field preferred.

• Proven experience in data entry or administrative roles (at least 1 year).

• Proficiency in Microsoft Office Suite (especially Excel) and data management software.

• Typing speed of at least 50 words per minute with 98% accuracy.

• Strong attention to detail and ability to spot errors quickly.

• Basic understanding of data privacy laws (e.g., HIPAA in healthcare contexts).

• Excellent time management skills to meet deadlines in a fast-paced environment.

Preferred Qualifications:

• Familiarity with healthcare or life sciences terminology.

• Experience with database tools like SQL or CRM systems.

• Certification in data entry or office administration.

What We Offer:

Competitive salary, comprehensive benefits, and opportunities for professional growth in a collaborative environment focused on health policy and economics. Apply today to contribute to meaningful patient-centered research!

The Company Specialises in ; 
- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.

# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.

# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways.

Rocky Mountain Distributing is a Local Family-Owned Business. We are looking to fill several positions in our Customer Service Department, to show and tell the features and benefits of our all-in-one home cleaning system, to our Homeowner Customers. Our product line has created such massive growth, that we recently opened new branches in Brigham City, Salt Lake and Orem. Our product is distributed all around the world in over 50 countries. We offer Great Pay, Bonus incentives and a fun work environment with plenty of advancement opportunities
Responsibilities

Responsibilities include meeting and greeting customers, showcasing the home cleaning system's features and benefits, answering questions about product use and performance, reliability and quality. Processing sales orders, developing working relationships with customers.

We are seeking dedicated, hard-working folks eager for a career-driven role with real advancement opportunities who want an above average income. Strong communication skills and a genuine passion for helping people.