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We are a forward-thinking brand at the intersection of storytelling and technology. We're shaping digital conversations and creating vibrant communities across the social media universe. If you’re a digital conversationalist who loves to weave words, connect with people, and spark meaningful dialogues, this is your stage.

The Role

As a Social Media Chat Specialist, you are the pulse of our online community. Your mission? To engage, enchant, and empower our followers through dynamic, real-time conversations that drive interaction, build relationships, and create unforgettable experiences. You won’t just be typing—you're curating an atmosphere, sparking ideas, and setting the tone for vibrant digital engagement.

Key Responsibilities:

Engage with Purpose:
Harness the power of conversation to cultivate a positive, engaging, and energetic vibe across all social media platforms. You'll create rapport with our audience, guiding them through brand stories, FAQs, and beyond.

Real-Time Relationship Building:
Monitor, respond to, and engage in direct, meaningful chats with our community members. You're the bridge between us and our audience, so build that bridge strong, with a personal touch. Think fast, but always with intention.

Creative Content Wizardry:
Craft compelling and conversational posts, replies, and DMs that feel authentic and human. You’ll sprinkle in humor, empathy, and creativity to keep our audience intrigued and connected to the brand.

Trendspotting & Conversations:
Be the first to know what’s hot. Join trending chats, and creatively weave our brand’s voice into these moments—without interrupting the flow, but enhancing it.

Analytics Alchemist:
Dive into conversation analytics to measure engagement levels, identify patterns, and uncover new opportunities. Use this data to optimize messaging strategies and fine-tune your communication style.

Brand Ambassador in Digital Form:
Represent the brand in every interaction. You’ll embody the voice, values, and tone of our company in every post, response, and interaction. Think of yourself as the digital extension of our personality.

Community & Crisis Management:
Sometimes conversations take unexpected turns. You'll use your emotional intelligence and problem-solving skills to turn potentially negative interactions into positive outcomes, keeping the peace and preserving our brand’s reputation.

Cross-Departmental Collaboration:
Work with marketing, customer support, and creative teams to ensure consistency across all brand communications. Your insight will help shape future campaigns and social media strategies.

Who You Are

Empathetic Conversationalist: You genuinely care about people. You understand the nuances of tone, context, and timing. You never miss an opportunity to turn a “like” into a conversation.

Quick on Your Feet: You’ve got the agility of a digital ninja. When things go live, you’re ready to respond quickly, tactfully, and with a touch of style.

Creative Spark: You know how to break through digital noise with witty, thoughtful, and engaging interactions. Every comment is an opportunity to make someone smile or spark curiosity.

Social Media Savvy: You’re in the know when it comes to trends, memes, and online culture. You don’t just watch trends—you’re part of them.

Analytical Thinker: You know that data is as valuable as creativity. You can interpret engagement metrics and use them to continuously improve your approach.

Problem-Solver: Whether it’s a question, complaint, or inquiry, you can turn a challenging interaction into a chance to showcase excellent customer service and positive engagement.

Preferred Qualifications

Previous experience in social media management, digital marketing, or customer engagement roles.

Fluency in multiple social media platforms (Instagram, Twitter, Facebook, TikTok, LinkedIn, etc.)

Strong writing skills with the ability to adapt your voice to match various tones and formats.

A flair for storytelling and an eye for detail.

Experience with chatbots, live chat software, and social media management tools (e.g., Sprout Social, Hootsuite, etc.).

Why You'll Love It Here:

Dynamic Work Environment: No two days are the same. Every conversation is unique, and every interaction is an opportunity to innovate.

Creative Freedom: Your ideas aren’t just welcome—they're encouraged. You’ll have the room to experiment with messaging, tone, and engagement strategies.

A Team That Feels Like Family: Work with a tight-knit, collaborative team of dreamers, doers, and digital pioneers.

Flexibility: Work from anywhere. Whether it’s your cozy home office or a beachside café, the world is your workspace.

Growth: We believe in investing in people. You’ll have opportunities to grow your skills, explore new roles, and develop your career in an ever-evolving field.

The Company Specialises in ; 
- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.

# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.

# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways.

The Company Specialises in ; 
- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.

# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.

# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways.

We're looking for a detail-oriented Data Entry Operator to accurately input, update, and maintain critical business information in our database systems. This role is essential to ensuring data integrity across our operations.

• Enter and update data from various source documents into computer systems with high accuracy
• Verify data by comparing it to source documents and correcting any discrepancies
• Maintain databases by organizing files, ensuring data completeness, and performing regular backups
• Generate reports, spreadsheets, and summaries as requested by management
• Review and validate data for quality, completeness, and compliance with company standards
• Identify and report data errors or inconsistencies to appropriate personnel
• Maintain confidentiality of sensitive company and customer information
• Perform routine data maintenance including archiving, purging, and updating records
• Respond to data inquiries and retrieve information for authorized personnel
• Meet daily productivity and accuracy targets

• High school diploma or equivalent; associate degree preferred
• Proven experience in data entry or similar administrative role
• Typing speed of at least 50 words per minute with high accuracy
• Proficiency in Microsoft Excel, Word, and database software
• Excellent attention to detail and ability to spot errors
• Strong organizational skills and ability to manage time effectively
• Ability to handle repetitive tasks while maintaining focus and accuracy
• Basic understanding of data confidentiality principles
• Reliable, punctual, and able to work independently

• Competitive hourly wage
• Consistent work schedule
• Employee discounts on Costa Coffee products
• Supportive team environment
• Opportunities for skill development and advancement

We are seeking a friendly and motivated Customer Support Assistant to join our team. You will be responsible for providing prompt and professional assistance to customers, resolving issues, and ensuring a positive experience with our products and services.

• Respond to customer inquiries via phone, email, and live chat
• Troubleshoot and resolve customer issues efficiently and courteously
• Document customer interactions and maintain accurate records
• Process returns, exchanges, and refunds according to company policy
• Escalate complex issues to appropriate team members when necessary
• Provide product information and guide customers through processes
• Follow up with customers to ensure complete satisfaction
• Contribute to team efforts to improve support procedures

• High school diploma or equivalent required
• Strong communication and interpersonal skills
• Patience and ability to handle difficult situations professionally
• Basic computer skills and typing proficiency
• Problem-solving mindset with attention to detail
• Reliable, punctual, and team-oriented

• Previous customer service experience
• Familiarity with helpdesk or ticketing systems
• Bilingual abilities (a plus)

• Competitive hourly wage and benefits package
• Comprehensive training program
• Supportive and inclusive work environment
• Opportunities for advancement

We're seeking a proactive Sales Support Specialist to provide essential administrative and operational support to our sales team. This role is key to ensuring smooth sales operations and exceptional service delivery across our business.

• Provide administrative support to the sales team, including scheduling meetings, preparing presentations, and managing correspondence
• Process sales orders, contracts, and customer agreements with accuracy and efficiency
• Maintain and update customer databases and CRM systems with current information
• Coordinate communication between sales representatives, customers, and internal departments
• Prepare sales reports, forecasts, and performance metrics for management review
• Respond to customer inquiries regarding order status, product information, and account details
• Assist with the preparation of proposals, quotations, and sales materials
• Track sales team activities and follow up on pending opportunities
• Support new customer onboarding and account setup processes
• Coordinate logistics for product samples, promotional materials, and sales events

• Bachelor's degree or equivalent work experience in sales, business administration, or related field
• 1-2 years of experience in sales support, customer service, or administrative role preferred
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software
• Excellent organizational and time management skills with ability to prioritize multiple tasks
• Strong written and verbal communication skills
• Detail-oriented with high level of accuracy in data entry and documentation
• Ability to work collaboratively in a fast-paced team environment
• Problem-solving mindset with customer-focused approach

• Competitive salary and benefits package
• Professional development and training opportunities
• Employee discounts on Costa Coffee products
• Collaborative and dynamic work environment
• Career advancement potential within the organization

WEIS MARKETING INC. - NOW HIRING! **
Purchase Supritendent, Materials manager, Remote Bookkeeper

*Join Our Growing Team & Build Your Career With Us!*

We're expanding our dynamic team with permanent, full-time remote positions (except for Drivers). Join a company that values innovation, growth, and work-life balance!

# **1.

We are seeking a dedicated IT Support professional to join our team at Miro Forestry in the Military industry. As an integral part of our organization, you will play a crucial role in ensuring the smooth operation of our IT systems and providing technical support to our employees.

• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
• Install, configure, and maintain IT infrastructure, including servers, networks, and security systems.
• Troubleshoot system and network problems and diagnose and solve hardware or software faults.
• Monitor and maintain computer systems and networks.
• Ensure security and privacy of data, network access, and backup systems.

• Proven experience as an IT Support specialist or similar role.
• Excellent knowledge of computer systems, networks, and security.
• Strong problem-solving skills and attention to detail.
• Good communication skills and ability to work well in a team.
• Relevant certifications (e.g., CompTIA A+, Network+, Security+).

• Competitive salary and benefits package.
• Opportunities for professional development and growth within the company.
• A supportive and inclusive work environment.

We are searching for a dynamic data entry professional to join our administrative department. In this capacity, you will be in charge of entering client information into our electronic storage system, updating current entries, and properly organizing hard copies of information.

To succeed as a data entry specialist, you need have excellent organizational skills and experience dealing with a range of databases. Finally, a top-tier data entry professional should have a keen eye for detail and extensive knowledge of data administration.

Data Entry Specialist Responsibilities:

Establishing data entry standards by continually updating filing systems to improve data quality.
Addressing data inconsistencies by working with administrative staff to locate missing data.
Attending to data queries and reporting any major data errors to management.
Adhering to best data management practices and maintaining a high standard of accuracy and efficiency.
Collecting and digitizing data such as invoices, canceled bills, client information, and financial statements.
Maintaining a detailed and organized storage system to ensure data entries are complete and accurate.
Keeping a record of hard copy data such as invoices, inventory checklists, and other financial documents.

Data Entry Specialist Requirements:

Exceptional organizational skills, a keen eye for detail, and the ability to spot errors with accuracy and efficiency.
Good communication skills and the ability to collaborate with staff members.
Solid time management skills and the ability to prioritize tasks.
Excellent typing skills and experience working with Windows, Microsoft Office, and Google Suite.
A high school diploma or GED.
At least 1 year of experience working as a data entry specialist.
Excellent knowledge of data entry software, such as Ninox, Kintone, and OmPrompt Order Management.