3,817,276 Jobs in the United States

• Feedback Collection & Monitoring
  Gather customer input via surveys, direct communication, social media, review platforms, and focus groups. Monitor feedback channels regularly.
  
• Analysis & Insight Generation
  Identify patterns and emerging themes within customer feedback. Compile insights that pinpoint areas for improvement or innovation.
  
• Reporting & Communication
  Create detailed reports and dashboards summarizing feedback trends. Present these findings to management and relevant internal teams.
• Action Planning & Coordination
  Work with product, support, marketing, and other teams to ensure feedback translates into tangible improvements in offerings and customer experience.
• Feedback System Management
  Develop and maintain systems for tracking feedback. Improve processes for survey distribution, data logging, and trend tracking.
  
• Customer Follow-Up & Engagement
  Reach out to customers post-feedback to acknowledge concerns and confirm action has been taken. Support virtual focus groups and
• Compliance & Best Practices
  Uphold data privacy standards and operate in line with industry regulations. Stay current on the latest tools and methods in feedback management.

Job Title: Accounting Bookkeeper

Location: [Troy, Michigan, United States]

Salary: [$26.00 - $27.00]

Department: Accounting

Reports To: Administrative Department

We are seeking an experienced and detail-oriented Bookkeeper to monitor the finances of our growing company. On a daily basis, you will record all financial transactions, including cash payments, into the correct general ledger and verify that they are accurate. You will also be responsible for maintaining all financial records, completing required tax forms, processing payroll, and generating regular reports for upper management. Our ideal candidate has worked as a professional Bookkeeper for at least three years and has experience managing large bank accounts.

• Review financial transactions for accuracy
• Input transactions into the correct ledger
• Reconcile bank and other accounts
• Pay vendors as they come due
• Complete required tax forms
• Make deposits and record all cash receipts
• Manage the office petty cash fund
• Process company payroll

• High school diploma or equivalent; degree in business administration, accounting, finance or relevant field preferred
• 1+ years of bookkeeping experience
• Proficient with ERP systems and Microsoft Office
• Excellent communication and math skills
• Knowledge of payroll and bookkeeping principles
• Understand how to balance large bank accounts

We’re on the lookout for a Remote Digital Workspace Manager to architect and optimize the digital work environment connecting tools, workflows, and people seamlessly. In this pivotal role, you will be instrumental in selecting and managing digital collaboration platforms, driving adoption, delivering training, and shaping policies to support a high-functioning, digital-first workplace.

• Define and execute a digital workplace strategy that improves employee engagement, productivity, and tool cohesion. 
  
• Establish policies and best practices for tool usage, communication, and collaboration across the organization. 
  
• Monitor digital tool adoption, usage metrics, and performance to identify gaps and areas for improvement.

• Administer and optimize cloud-based workplace tools (e.g., Microsoft 365, Teams, SharePoint, Slack, Google Workspace). 
  
• Manage access permissions, configurations, integrations, and security/compliance settings for collaboration platforms.

• Design and deliver training materials and onboarding for staff to increase proficiency with digital tools. 
  
• Run audits to avoid shadow IT use and ensure consistent tool adoption.
  
• Promote user feedback loops to surface pain points and optimize the digital experience.

• Lead digital workspace projects from planning through deployment—ensuring alignment, timelines, and results. 
  
• Stay updated on emerging collaboration technologies and recommend innovative solutions to elevate the digital workplace.

Required:

• Strong expertise with productivity and collaboration platforms, e.g., Microsoft 365 suite or similar.
  
• Excellent project management and analytical skills with a strategic mindset.
  
• Outstanding communication and training skills for non-technical and technical audiences.

Preferred:

• Experience rolling out digital workplace tools in remote or hybrid organizations.
• Knowledge of IT infrastructure, endpoint, or user experience monitoring is a plus

• Create and update product entries across eCommerce platforms, including titles, descriptions, images, pricing, and attributes. Ensure content is compelling and consistent with brand standards. 
  
• Optimize listings for visibility and SEO , using keyword strategy and best practices for improved discovery and conversion. 
  
• Categorize and structure the product catalog logically to enhance user navigation and support merchandising initiatives. Materi 
  
• Audit listing quality regularly , identify gaps, and update listings for accuracy and completeness.

• Track multi-channel inventory levels , forecast demand, and flag low-stock or overstock scenarios to prevent disruptions. 
  
• Collaborate with inventory or fulfillment teams to replenish products on time and adjust stock as needed. 
  
• Use systems and tools (e.g., ERP, inventory management software) to ensure real-time stock accuracy and streamlined replenishment workflows. 
  
• Maintain high inventory accuracy rates and support operational efficiency through forecasting and planning.

• Partner with marketing, sales, and suppliers to ensure product details are up-to-date and aligned across all functions. 
  
• Analyze listing and inventory data to identify trends, underperformers, or gaps, offering strategic input to decision-makers.
  
• Document workflows, SOPs, and product details in shared systems to maintain clarity and operational alignment.

Coordinate communication across departments to ensure alignment and shared goals.

• Organize meetings, workshops, and retrospectives for brainstorming and process improvement.
• Monitor project progress , resolve inter-team conflicts, and drive continuous improvement.

• Manage collaboration platforms (e.g., Slack, Microsoft Teams, Google Workspace).
• Troubleshoot technical issues , oversee user access, and create training materials.
• Implement tool integrations and recommend upgrades to improve efficiency.
  Interview Questions

• Set up workflows and communication systems to keep distributed teams aligned.
• Coordinate schedules across time zones , manage virtual meetings, and resolve tech hiccups.
• Drive team productivity through clear workflows and digital fluency.

• Manage cross-functional projects with internal teams and external partners.
• Facilitate meetings , maintain timelines, and iterate program materials.
• Track performance via dashboards , support pilots, and gather feedback for optimization.
  

• Define clear roles and responsibilities using structures like RACI matrices to ensure accountability.
  
• Maintain effective communication via shared digital platforms, calendars, and visual project boards.
  
• Schedule regular synchronous check-ins and retrospectives to maintain alignment and refine workflows.
  
• Facilitate innovation by leveraging diversity of expertise and fostering open idea-sharing environments.

Job Title: Inside Sales Representative

Location: [Troy, Michigan, United States]

Salary: [$26.00 - $27.00]

Department: Sales

Our company needs an Inside Sales Representative to boost our B2B sales. You need to be comfortable with outbound calling, connecting with customers to establish a relationship, and using customer relationship management (CRM) software. Our ideal candidate has an impressive track record of closing sales in a similar industry and excellent negotiation and communication skills. We prefer those who have a degree in a business-related field, but we are willing to consider applicants with extensive sales experience.

• Source new leads
• Follow up on leads to find new customers
• Use negotiation skills to close deals
• Communicate with existing customers about their needs
• Use CRM software to increase customer retention

• Bachelor's degree in a business-related field
• Sales experience; B2B sales experience preferred
• Strong communication and negotiation skills
• Able to use CRM software such as Salesforce
• Excellent multitasking skills

• Organize and maintain both digital and physical filing systems—ensuring easy retrieval and consistency across projects and departments.
  
• Archive and retrieve documents as requested, and manage the flow of documentation across teams.
  
• Design and update templates for recurring documents, ensuring standardization and efficiency.
  

• Proofread, edit, and verify documents for grammatical accuracy and completeness, including contracts, reports, and correspondence.
  
• Manage version histories , ensuring employees always reference the most current document versions and tracking revisions when necessary.
  

• Draft and distribute internal/external communications such as memos, emails, letters, minutes, and forms.
  
• Route and track agreements , including signature requests and finalized documents, to ensure timely completion.

• Prepare meeting agendas , collect relevant materials, and document minutes or action items.
  
• Organize scheduling , including setting up virtual meeting rooms and distributing meeting notes afterward.

• Compile and generate reports , presentations, timelines, and statistical summaries using tools like MS Office suite.
  
• Maintain records of transactions, correspondence, and documentation in CRM or filing systems.

• Perform clerical duties such as photocopying, faxing, scanning, mailing, and managing phone lines.
  
• Manage office supply inventory , place orders, and track usage.
  
• Screen and direct incoming correspondence and inquiries professionally.

• Organize cloud storage (e.g., Google Drive, Notion) to ensure structured, accessible filing systems.
  
• Facilitate task coordination , follow-up, and internal communication using platforms such as Asana, Trello, or similar tools.

• Enter customer purchase orders accurately into order or ERP systems and coordinate fulfillment with warehouse or third-party logistics teams.
  
• Validate orders for accuracy, completeness, and inventory availability; generate necessary documentation such as invoices and shipping labels.
  
• Track and monitor shipping status; proactively resolve discrepancies, delays, or cancellations.
  
• Communicate order status updates to both customers and internal stakeholders (e.g., sales, logistics).
  

• Manage Return Merchandise Authorizations (RMAs) from initiation to resolution, including customer communication and internal coordination.
  
• Work with customer service and product teams to review warranty claims, facilitate replacements, refunds, or credits.
  
• Investigate and resolve shipping discrepancies, liaise with warehouses to adjust inventory accurately.
  
• Log returned items, categorize by condition, and coordinate restocking, disposal, or repair in line with company policy.
  
• Collaborate with quality control to identify return trends and suggest process improvements.
  

• Liaise with warehouse, logistics, product development, accounting, and customer support teams to resolve order and return-related issues effectively.
  
• Address inquiries related to pricing, inventory, shipment, and documentation as part of holistic order support.
  

• Maintain and update records of order and return transactions in CRM or order management systems.
  
• Generate regular reports on fulfillment and return metrics (e.g., processing time, return rates) to support decision-making.
  

We are seeking a motivated and customer-focused individual to join our team as a Customer Support Specialist . The ideal candidate will be responsible for assisting customers, resolving inquiries, and ensuring a positive customer experience.

• Respond promptly to customer inquiries via phone, email, chat, or other communication channels.
• Provide accurate product/service information and guide customers in resolving issues.
• Handle customer complaints with empathy and professionalism, escalating complex cases when necessary.
• Maintain detailed and accurate records of customer interactions and transactions.
• Follow up with customers to ensure issues are resolved and satisfaction is achieved.
• Collaborate with other departments (sales, technical, logistics, etc.) to resolve customer concerns.
• Identify customer needs and recommend appropriate products or services.
• Stay updated with company policies, products, and services to provide effective support.
• Meet or exceed customer service performance targets (response time, satisfaction rate, etc.).
• Contribute to process improvements to enhance overall customer experience.

• Previous experience in customer service or a related field is an advantage.
• Excellent communication and interpersonal skills.
• Strong problem-solving and conflict-resolution abilities.
• Ability to multitask, prioritize, and manage time effectively.
• Proficient with basic computer applications and CRM/customer support tools.
• Patience, empathy, and a customer-first mindset.
• High school diploma or equivalent; a degree is a plus.