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CUSTOMER SERVICE REPRESENTATIVE

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Remote $30 - $70 per hour AARON LOGISTICS

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Job Description

Full time Permanent

Company Specialization:

Inbound & Outbound Communication – Manage phone calls, emails, live chat, and social media inquiries with professionalism and efficiency; maintain accurate interaction records and response protocols.

Order & Shipment Support – Facilitate seamless order processing, real-time tracking, delivery coordination, and address modifications; resolve shipment delays, damages, and returns with urgency and precision.

Problem Resolution – Analyze customer concerns, determine underlying issues, and deliver effective solutions; conduct thorough follow-ups to ensure satisfaction while documenting resolution protocols.

Account Management – Maintain current customer profiles, process billing queries, and handle credit-note transactions within our integrated ERP platform.

Process Improvement – Drive operational excellence by recommending service enhancements, contributing to knowledge-base development, and providing actionable feedback to operations teams.

Performance Metrics – Consistently achieve KPI benchmarks including average handling time, first-call resolution rates, customer satisfaction scores, and SLA adherence.

Team Collaboration – Partner with logistics, finance, and IT departments to address cross-functional challenges; actively engage in daily briefings and professional development sessions.

Required Qualifications & Skills

Experience: 1-2 years in customer service within logistics, e-commerce, or related sectors (exceptional recent graduates with proven communication abilities encouraged to apply).

Technical: Advanced proficiency in CRM platforms (Salesforce, HubSpot), ticketing systems, and Microsoft Office Suite; foundational understanding of logistics operations preferred.

Language: Excellent English communication skills (verbal & written); proficiency in additional Nigerian languages highly valued.

Soft Skills: Exceptional active listening, empathy, analytical thinking, and conflict management capabilities; composed under pressure with collaborative team dynamics.

What We Offer

Competitive compensation package with quarterly performance incentives.

Comprehensive health, dental, and vision coverage.

Robust onboarding program and continuous professional development opportunities.

Dynamic, growth-focused workplace culture with transparent advancement pathways.

Company Details

The Company Specialises in ; - *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately. - *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently. - *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps. - *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system. - *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations. - *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance. - *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions. ### Required Qualifications & Skills - *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome). - *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus. - *Language:* Fluent Engli...
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Front Office Receptionist

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Remote Darcco Environmental Inc

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Job Description

Full time Permanent

With the Diamonds Direct Front Office Receptionist, we are looking for a RHINO that will provide a luxurious experience from the very first interaction with our customers. After all, our customer experience is what sets us apart from our competitors.

What sets us apart?

  • Investment in your career development
  • Empowering you to take control of YOUR own career path within Diamonds Direct
  • Exposure to all other departments within our organization
  • A family-oriented culture unlike any other
  • Encouraging environment that promotes teamwork and furthering education within the jewelry industry

What does it take to be a Front Desk Professional?

  • Always keeping the customer first and providing top notch, luxurious experience
  • The ability to build long-term relationships with your customers (Once a Diamonds Direct customer, we hope for them to remain a customer for LIFE)
  • Well organized and a keen eye for detail
  • Ability to multi-task
  • Professional demeanor and appearance
  • A natural talent for customer service
  • Ability to maintain composure in a high pressure, fast-paced environment

Requirements

  • Previous customer service/front desk experience
  • Experience in a luxury retail environment
  • Excellent oral communication skills
  • Proficient computer skills
  • Must be able to work Saturdays

Company Details

State Licensed Asbestos Abatement Contractor, Licensed Mold Remediator & EPA Lead Safe Certified Firm Darcco Environmental, Inc. has been in business in the Jacksonville area since 1989. We have over 35 years combined experience in the asbestos abatement industry. Our projects have taken us throughout the northeast and southeast United States, including recent work in Florida, Georgia, Alabama, Illinois, Ohio, New York, Maine, Mississippi, Pennsylvania, South Carolina, and Virginia.
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Office Manager

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Remote Darcco Environmental Inc

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Job Description

Full time Permanent

We are looking to hire an Office Manager to join our team! You will be responsible for overseeing the administrative activities of the organization.

Responsibilities:

  • Manage records and information
  • Plan and maintain work facilities
  • Provide administrative assistance to management team
  • Encourage and improve cross-department internal communication
  • Perform other office tasks (replenish office supplies, distribute mail, custodial duties, etc.)

Qualifications:

  • Previous experience in administrative services or other related fields
  • Ability to prioritize and multi-task
  • Strong organizational skills
  • Deadline and detail-oriented
  • Strong leadership qualities

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Company Details

State Licensed Asbestos Abatement Contractor, Licensed Mold Remediator & EPA Lead Safe Certified Firm Darcco Environmental, Inc. has been in business in the Jacksonville area since 1989. We have over 35 years combined experience in the asbestos abatement industry. Our projects have taken us throughout the northeast and southeast United States, including recent work in Florida, Georgia, Alabama, Illinois, Ohio, New York, Maine, Mississippi, Pennsylvania, South Carolina, and Virginia.
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Account Receivable Clerk

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Remote Darcco Environmental Inc

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Job Description

Full time Permanent

Our company is currently seeking an Account Receivable Clerk to join our team! You will be responsible for preparing and examining financial records for our company.

Responsibilities:

  • Obtain primary financial data for accounting records
  • Compute and record numerical data
  • Check the accuracy of business transactions
  • Perform data entry and administrative duties

Qualifications:

  • Previous experience in accounting, finance, or other related fields
  • Fundamental knowledge of GAAP
  • Ability to prioritize and multitask
  • Strong organizational skills
  • Deadline and detail-oriented

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Company Details

State Licensed Asbestos Abatement Contractor, Licensed Mold Remediator & EPA Lead Safe Certified Firm Darcco Environmental, Inc. has been in business in the Jacksonville area since 1989. We have over 35 years combined experience in the asbestos abatement industry. Our projects have taken us throughout the northeast and southeast United States, including recent work in Florida, Georgia, Alabama, Illinois, Ohio, New York, Maine, Mississippi, Pennsylvania, South Carolina, and Virginia.
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Virtual Assistant

Premium Job
Remote Darcco Environmental Inc

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Job Description

Full time Permanent

We are seeking a Virtual Assistant to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

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Company Details

State Licensed Asbestos Abatement Contractor, Licensed Mold Remediator & EPA Lead Safe Certified Firm Darcco Environmental, Inc. has been in business in the Jacksonville area since 1989. We have over 35 years combined experience in the asbestos abatement industry. Our projects have taken us throughout the northeast and southeast United States, including recent work in Florida, Georgia, Alabama, Illinois, Ohio, New York, Maine, Mississippi, Pennsylvania, South Carolina, and Virginia.
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Administration Assistant

Premium Job
Remote $25 - $35 per hour Darcco Environmental Inc

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Job Description

Full time Permanent

We are seeking an Administration Assistant to join our team! You will perform clerical and administrative functions in order to drive company success.

Responsibilities:

  • Draft correspondences and other formal documents
  • Plan and schedule appointments and events
  • Greet and assist onsite guests
  • Answer inbound telephone calls
  • Develop and implement organized filing systems
  • Perform all other office tasks

Qualifications:

  • Previous experience in office administration or other related fields
  • Ability to prioritize and multitask
  • Excellent written and verbal communication skills
  • Strong attention to detail
  • Strong organizational skills

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Company Details

State Licensed Asbestos Abatement Contractor, Licensed Mold Remediator & EPA Lead Safe Certified Firm Darcco Environmental, Inc. has been in business in the Jacksonville area since 1989. We have over 35 years combined experience in the asbestos abatement industry. Our projects have taken us throughout the northeast and southeast United States, including recent work in Florida, Georgia, Alabama, Illinois, Ohio, New York, Maine, Mississippi, Pennsylvania, South Carolina, and Virginia.
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Data Entry Clerk

Premium Job
Remote $25 - $35 per hour Darcco Environmental Inc

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Job Description

Full time Permanent

We are seeking to add a Data Entry Clerk to our team! You will be responsible for accurate data entry, file maintenance, and record keeping.

Responsibilities:

  • Enter variety of data using current technology
  • Prepare and sort documents for data entry
  • Create and maintain logs for tracking purposes
  • Review and enter data updates in the systems
  • Review discrepancies in data received
  • Advise supervisor of issues related to data

Qualifications:

  • Previous experience in data entry or other related fields
  • Excellent typing skills
  • Strong organizational skills
  • Deadline and detail-oriented

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Company Details

State Licensed Asbestos Abatement Contractor, Licensed Mold Remediator & EPA Lead Safe Certified Firm Darcco Environmental, Inc. has been in business in the Jacksonville area since 1989. We have over 35 years combined experience in the asbestos abatement industry. Our projects have taken us throughout the northeast and southeast United States, including recent work in Florida, Georgia, Alabama, Illinois, Ohio, New York, Maine, Mississippi, Pennsylvania, South Carolina, and Virginia.
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Office Assistant

Premium Job
Remote $25 - $35 per hour Darcco Environmental Inc

Posted today

Job Viewed

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Job Description

Full time Permanent

We are seeking an Office Assistant to join our team! You will perform clerical and administrative functions in order to drive company success.

Responsibilities:

  • Draft correspondences and other formal documents
  • Plan and schedule appointments and events
  • Greet and assist onsite guests
  • Answer inbound telephone calls
  • Develop and implement organized filing systems
  • Perform all other office tasks

Qualifications:

  • Previous experience in office administration or other related fields
  • Ability to prioritize and multitask
  • Excellent written and verbal communication skills
  • Strong attention to detail
  • Strong organizational skills

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Company Details

State Licensed Asbestos Abatement Contractor, Licensed Mold Remediator & EPA Lead Safe Certified Firm Darcco Environmental, Inc. has been in business in the Jacksonville area since 1989. We have over 35 years combined experience in the asbestos abatement industry. Our projects have taken us throughout the northeast and southeast United States, including recent work in Florida, Georgia, Alabama, Illinois, Ohio, New York, Maine, Mississippi, Pennsylvania, South Carolina, and Virginia.
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Senior Tax Reviewer

Premium Job
10573 Rye $100000 - $125000 per year Hierarch Soft Technologies

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Job Description

Full time Permanent

Position : Experienced Tax Reviewer
Location : Rye Brook, NY - 10573
Job Type : Full Time
Industry : Accounting
Salary : $100K/Yr. - 125$K/Yr. + Benefits.
Relo Assistance : N/A
Start Date : ASAP

About the Firm:
• It’s a dedicated accounting firm located in Rye Brook, NY. Since 1991, our focus has been on providing timely, responsive, professional, and quality services to our clients at reasonable fees. We take a personal approach to serving our clients and our growth has been fueled by client referrals

Job Overview:
• The Tax Reviewer will be responsible for reviewing tax returns prepared by junior staff to ensure accuracy, compliance, and adherence to tax regulations. This role requires strong technical tax knowledge, attention to detail, and the ability to provide mentorship to junior team members.

Key Responsibilities:
• Review individual, corporate, partnership, and trust tax returns for accuracy and compliance with federal and state tax laws.
• Identify errors, inconsistencies, and potential issues in tax filings and provide corrective recommendations.
• Conduct in-depth research on complex tax issues and provide guidance to staff and clients.
• Ensure tax returns are completed efficiently and submitted on time.
• Assist in tax planning strategies to help clients minimize liabilities.
• Provide feedback and mentorship to junior tax preparers, ensuring their work meets firm standards.
• Stay updated on the latest tax laws, regulations, and industry trends.
• Communicate with clients to address tax-related questions and concerns.
• Collaborate with the firm's partners and senior management on high-level tax matters.

Qualifications & Requirements:
• CPA or EA license required (or must be in active pursuit with expected completion within 12 months).
• Bachelor’s degree in Accounting, Finance, or related field.
• Minimum of 5 years’ experience in public accounting, with a focus on reviewing individual, corporate, partnership, and trust returns.
• Prior experience supervising or mentoring junior staff.
• Proficiency with UltraTax (required) and Microsoft Office Suite; QuickBooks or CCH a plus.
• Strong knowledge of federal, state, and local tax laws.
• Excellent communication and client-facing skills.
• Ability to manage multiple deadlines and work extended hours during tax season.
• Authorized to work in the U.S. without sponsorship.

Benefits:
• Flexible work environment: Work from anywhere Wednesdays & Fridays May 1 - Nov 30
• Health, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and holidays.
• Professional development and continuing education opportunities.
• A collaborative and growth-focused work environment.

Company Details

Hierarch Soft Technologies is a global IT services and staffing company founded in 2010 and headquartered in New York. The company specializes in software development, enterprise applications, custom web and mobile solutions, cloud computing, ERP, and infrastructure services. Alongside technology consulting, Hierarch Soft provides comprehensive IT staffing and workforce solutions , helping clients build high-performing teams through contract, contract-to-hire, and direct placement models. Known for combining technical expertise with a cost-efficient delivery model, the company emphasizes quality, reliability, and timely delivery. Their vision is to deliver enduring value through fair, transparent, and ethical business practices, while their mission is to help stakeholders unlock their full potential through technology and talent.
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Entry Level Mailroom Clerk

Premium Job
Remote Darcco Environmental Inc

Posted today

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Job Description

Full time Permanent

About the Job:

Best Value Food Products has an immediate job opening in wholesale distribution office. Room to grow in company. Many of our employees have been here for 10-15+ years! 
 
Responsibilities:

  • Office clerk and data entry.
  • Filing paperwork.
  • Handle Returns.

 
Requirements:

  • Good Phone etiquette.
  • Computer Skills.
  • Organized and dependable.
  • Fast typing skills.
  • Good communication.
  • Team player/company person.

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Company Details

State Licensed Asbestos Abatement Contractor, Licensed Mold Remediator & EPA Lead Safe Certified Firm Darcco Environmental, Inc. has been in business in the Jacksonville area since 1989. We have over 35 years combined experience in the asbestos abatement industry. Our projects have taken us throughout the northeast and southeast United States, including recent work in Florida, Georgia, Alabama, Illinois, Ohio, New York, Maine, Mississippi, Pennsylvania, South Carolina, and Virginia.
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