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CUSTOMER SERVICE REPRESENTATIVE
Posted today
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Job Description
The Company Specialises in ;
- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.
# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.
# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways.
Company Details
Customer services representatives
Posted today
Job Viewed
Job Description
The Company Specialises in ;
- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.
# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.
# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways.
Company Details
Office Assistant
Posted today
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Job Description
Our company is looking for an office assistant to be responsible for handling clerical tasks in our office. You will be handling incoming phone calls and other communications, greeting clients and visitors, as well as managing files, updating paperwork and other documents, and performing other general office clerk duties and errands.
In order for you to be selected as a candidate, you will need the ability to write clearly and be proficient with word processing applications. A pleasing personality with strong communication skills is also highly valued.
Office Assistant Responsibilities:- Handling incoming calls and other communications.
- Managing filing system.
- Recording information as needed.
- Greeting clients and visitors as needed.
- Updating paperwork, maintaining documents, and word processing.
- Helping organize and maintain office common areas.
- Performing general office clerk duties and errands.
- Organizing travel by booking accommodation and reservation needs as required.
- Coordinating events as necessary.
- Maintaining supply inventory.
- Maintaining office equipment as needed.
- Aiding with client reception as needed.
- Experience as a virtual assistant.
- Creating, maintaining, and entering information into databases.
- High school diploma or associate’s degree.
- Experience as an office assistant or in a related field.
- Ability to write clearly and help with word processing when necessary.
- Warm personality with strong communication skills.
- Ability to work well under limited supervision.
- Great communication skills.
- Have a valid driver's license.
Company Details
Senior Project Manager WFA
Posted today
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Job Description
A Senior Project Manager (WFA) job description entails leading complex projects from initiation to completion, managing resources and budgets, and ensuring project objectives align with organizational strategy . Key responsibilities include developing project plans, overseeing execution, managing stakeholder communication, and mitigating risks to ensure projects are delivered on time and within budget.
Key responsibilities
- Project planning and execution: Develop detailed project plans, create schedules, and manage all aspects of project execution to meet defined goals and quality standards.
- Budget and resource management: Control project budgets, manage financial targets, and effectively allocate and coordinate resources, including personnel and materials.
- Stakeholder management: Serve as the primary liaison with stakeholders, manage relationships, and provide regular updates on project progress, risks, and performance.
- Risk and issue resolution: Identify potential risks, develop mitigation plans, and proactively resolve issues that arise during the project lifecycle.
- Key Skills:
- Experience managing successful projects and organizational change initiatives.
- Proficiency in project management methodologies like PRINCE 2 and tools such as Microsoft Project.
- Strong communication, leadership, and planning skills.
Company Details
Urgent Care Physician
Posted today
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Job Description
We are looking for a compassionate physician to provide primary care for patients suffering from injuries and common illnesses. The physician's responsibilities include diagnosing and treating injuries, illnesses, and disorders, prescribing medications, making recommendations on lifestyle changes, and answering patients' questions. A physician may work in one or more areas of specialization, such as anesthesiology, family and general medicine, internal medicine, and pediatrics.
To be a successful physician, you should be kind and compassionate towards your patients, with excellent communication and interpersonal skills. You should be knowledgeable, detail oriented, and have good problem-solving skills.
Physician Responsibilities:- Examining patients, taking medical histories, addressing patients' concerns, and answering patients' questions.
- Diagnosing and treating injuries, illnesses, and disorders.
- Ordering, performing, and interpreting diagnostic tests and explaining the results to patients.
- Counseling patients on diet, hygiene, preventative healthcare, and other lifestyle changes.
- Updating patients' charts and information to reflect current findings and treatments.
- Recommending and designing treatment plans.
- Prescribing medications or therapies.
- Explaining medical procedures to patients.
- Consulting with other physicians, referring patients to specialists when necessary, and working with other healthcare staff, such as nurses, assistants, and other physicians.
- Complying with medical laws (for example, HIPAA).
- A medical degree and the successful completion of a residency and internship.
- A state license and certification to practice medicine.
- Knowledge and experience in diagnosing and treating a wide variety of illnesses.
- Strong communication and interpersonal skills.
- Good leadership, organizational, and problem-solving skills.
- Dexterity and detail oriented abilities.
- Patience and compassion.
- The ability and willingness to stay up to date on advancements, innovations, and developments in the field.
Company Details
Office Clerk
Posted today
Job Viewed
Job Description
- Record building activities on daily log by noting any occurrences and observations.
- Answer the telephone, take and distribute mail and messages to tenants and Deborah's Place staff.
- Answer door to check visitors and tenants in and out; respond to visitors and tenants' concerns and requests.
- Collect rental payments, issue receipts, enter rent receipts on appropriate record keeping documents.
- Coordinate reservation and preparation of meeting rooms.
- Maintain guest register, submit maintenance requests, prepare incident and rule violation reports.
- Sort and distribute mail for tenants and staff.
- Document all visible building activities on security log, reporting any dangerous or emergency situations to the appropriate staff and calling emergency personnel if necessary.
- Monitor security cameras; ensure guest policy compliance and monitor parking lots to ensure proper usage by authorized personal.
- Respond to emergencies, such as alarms, fire and intrusion by following emergency response protocol.
- Maintain organization's stability and reputation by complying with legal requirements.
- Hourly rounds throughout premises for evening shift/night shift.
- Work assigned accounts through the collections system, analyzing them for appropriate action; access and utilize external computer systems including the UCPG/UCHP terminal, the PTS system and the Medicaid FSS terminal for inquiry and resolution of accounts, when appropriate
- Follow all third-party payer guidelines and procedures for collection. Keep current on all policy changes
- Identify and request all appropriate adjustments to accounts assigned, following payer/department payment guidelines
- Initiate process for any further billing required on accounts after the primary portion is resolved
- Recommend aged or rejected accounts for write off to collection agency; process refunds to third party payers, as required
- Log and maintain file consisting of all payment vouchers, if appropriate; contact patient/responsible party, when required, to obtain information for claim payment
- Remain current on and follow all departmental policies regarding the collection and processing of accounts receivable
- Update the collections and BHIS systems with current/correct information, as appropriate
- Share information with other departments, when appropriate, to increase the effectiveness of the entire collection process
- Performs other duties as assigned
Company Details
Administrative - Personal Assistant
Posted today
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Job Description
- Establish efficient, repeatable workflows that ensure smooth execution of daily operations
- Manage and maintain complex calendars, including business and occasional personal scheduling
- Anticipate challenges, resolve issues proactively, and streamline processes to maximize productivity
- Organize the department’s daily priorities and ensure alignment with strategic goals
- Monitor, draft, and respond to email correspondence on behalf of the CPO as needed
- Serve as a trusted partner in select meetings, capturing action items and managing follow-up
- Prepare reports, presentations, and internal communications to support team initiatives
- Coordinate with external stakeholders including investors, partners, and clients
- Contribute to reporting and data tracking to support executive decision-making
- Partner with the Chief of Staff and operations leaders to design and implement effective processes
- Collaborate across departments to improve operational workflows and efficiency
- Co-manage high-priority projects, ensuring timely completion and measurable outcomes
- Assist with organizational planning and team development efforts
- Self-starter who takes ownership and pride in delivering high-quality work
- Growth-oriented mindset with a desire to contribute to organizational success
- Calm under pressure and able to adapt quickly in fast-paced environments
- Strong proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook)
- Exceptional written and verbal communication skills
- Highly organized, proactive, and detail-oriented
- Strong interpersonal skills with the ability to adapt across cultures, personalities, and work styles
Company Details
Customer Support
Posted today
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Job Description
Job Summary:
The Remote Customer Support Specialist provides exceptional assistance to customers by resolving issues, answering questions, and ensuring a smooth experience with the company’s products or services. Operating fully online, this role requires strong communication skills, empathy, and technical proficiency.
Key Responsibilities:
- Respond to customer inquiries via email, chat, or phone in a timely and professional manner.
- Troubleshoot product or service issues and provide accurate, efficient resolutions.
- Guide customers through processes such as account setup, product usage, and order tracking.
- Document interactions, feedback, and resolutions in the company’s CRM system.
- Maintain up-to-date knowledge of products, services, and company policies.
- Track and report recurring issues or trends to help improve the customer experience.
- Meet or exceed service performance metrics such as response time, satisfaction score, and issue resolution.
Qualifications:
- High school diploma or equivalent; associate or bachelor’s degree preferred.
- Proven experience in customer support, help desk, or related field.
- Excellent written and verbal communication skills.
- Strong problem-solving skills and attention to detail.
- Ability to multitask, prioritize, and manage time effectively.
- Reliable internet connection and a distraction-free workspace.
Company Details
Customer service representative
Posted today
Job Viewed
Job Description
The Company Specialises in ;
- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.
# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.
# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways.
Company Details
Data Entry Clerk
Posted today
Job Viewed
Job Description
Job Description:
Blue Bunny Inc. is looking for a detail-oriented Data Entry Clerk to join our growing team. You’ll be responsible for entering, updating, and maintaining accurate data in our system. No prior experience required — we provide full training!
Responsibilities:
Input and update data into company databases.
Verify data accuracy and correct any errors.
Maintain confidentiality of sensitive information.
Support administrative tasks when needed.
Requirements:
Basic computer and typing skills.
Attention to detail and accuracy.
Ability to work independently and meet deadlines.
Reliable internet connection (for remote work).
Benefits:
Weekly pay
Flexible hours (part-time/full-time options)
Remote work opportunity
Training provided
About Blue Bunny Inc.:
Blue Bunny Inc. is a well-established Canadian company known for its dedication to quality and innovation. We pride ourselves on building a positive, inclusive work environment where every team member can grow. Our company continues to expand across North America, offering exciting opportunities for motivated individuals.