5,480,762 Jobs in the United States

The Company Specialises in ; 
- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.

# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.

# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways.

Ready4s is a fast-growing Software company committed to delivering exceptional service and support to our valued customers. We pride ourselves on innovation, collaboration, and customer-first values.

We’re looking for a friendly, detail-oriented Customer Service Representative to join our support team. You’ll be the first point of contact for our customers, helping resolve issues, answer questions, and provide an outstanding experience.

• Respond promptly to customer inquiries via phone, email, live chat, or social media.
• Provide accurate, valid, and complete information by using the right methods and tools.
• Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
• Maintain detailed records of customer interactions in our CRM system.
• Work with other departments to ensure customer satisfaction and resolve issues quickly.
• Continuously improve knowledge of products/services to provide better support.

• High school diploma or equivalent (Bachelor’s degree a plus).
• Proven customer support experience or experience as a client service representative.
• Strong phone contact handling skills and active listening.
• Familiarity with CRM systems and practices.
• Excellent communication and problem-solving skills.
• Ability to multitask, prioritize, and manage time effectively.
• A positive attitude and a desire to help people.

• Competitive salary and benefits package.
• Opportunities for career growth and advancement.
• A collaborative and inclusive team environment.
• Paid time off and flexible scheduling options.
• Training and development programs.

The Company Specialises in ; 
- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.

# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.

# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways.

The Company Specialises in ; 
- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.

# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.

# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways.

The Data Entry Specialist and QC personnel facilitate the production process of accurate documentation provided to our process servers teams. As a Data Entry Specialist you will review and confirm work entered into our systems, solve issues, and escalate as needed. This position is full-time, remote located in the United States.

Key Responsibilities:

Review and file legal documents using internal systems and email

Participate in ongoing training to expand knowledge of industry and process

Investigate discrepancies as they arise

Complete additional projects as assigned

Qualifications:

No experience necessary; data entry experience a plus

High school diploma or GED required

Ability to perform repetitive tasks with accuracy

Exceptional attention to detail

Desire and ability to be a team player

Experience and basic proficiency with Microsoft Office

We know that a company’s success starts with its employees. We also know that an individual’s success starts with the right career opportunity. Join our team today!

Comprehensive Medical, Dental, and Vision coverage

Retirement plan with 5% matching10 paid holidays per year

Schedule: Full-time, Monday through Friday, 8am to 5pm

Macr2 Agency is a digital innovation and research company helping brands improve customer satisfaction through honest feedback and real-world insights.
We believe in empowering unemployed individuals and building opportunities through remote work — giving everyone the chance to earn, grow, and learn from home.
If you’re reliable, detail-oriented, and eager to start a flexible online career, we’d love to have you join our team now!

Positions Available

We are seeking a highly organized and results-driven Project Manager to join our team. In this role, you will be responsible for overseeing the planning, execution, and delivery of projects, ensuring they meet scope, budget, and timelines. You will collaborate with cross-functional teams to ensure that projects are completed successfully while adhering to company goals and client expectations.

Responsibilities:

• Plan and manage multiple projects, including setting timelines, defining deliverables, and allocating resources.
• Work with stakeholders to understand project goals, requirements, and expectations.
• Coordinate with internal teams (e.g., design, development, marketing) to ensure smooth project execution.
• Track project progress, monitor risks, and resolve issues to keep projects on track.
• Prepare and deliver regular project updates to clients and senior management.
• Ensure quality control by conducting reviews and testing throughout the project lifecycle.
• Manage project budgets, ensuring that projects are delivered within scope and financial constraints.
• Provide leadership and guidance to project teams, ensuring effective communication and collaboration.

Requirements:

• Proven experience as a Project Manager, preferably in a remote or virtual environment.
• Strong understanding of project management methodologies (e.g., Agile, Waterfall).
• Excellent organizational, problem-solving, and leadership skills.
• Proficiency with project management tools (e.g., Asana, Trello, Jira, Microsoft Project).
• Strong communication and interpersonal skills to effectively collaborate with teams and clients.
• Ability to manage multiple projects simultaneously while meeting deadlines.
• Bachelor’s degree in Business, Management, or a related field is a plus.

Benefits:

• Competitive salary and performance bonuses.
• Flexible working hours and a remote-first work culture.
• Health, dental, and vision insurance.
• Generous paid time off (PTO) and holidays.
• Opportunities for professional development and career growth.
• Collaborative, dynamic, and supportive team environment.

If you are passionate about project management and want to lead innovative projects in a remote work environment, we’d love to hear from you!

We are seeking a skilled Research Executive to join our remote team. In this role, you will conduct thorough research across various industries, gather insights, and provide actionable data to support key business strategies. You will play a critical part in analyzing market trends, consumer behavior, and competitor activities.

Responsibilities:

• Conduct primary and secondary research on industry trends and market data.
• Analyze data and present findings in reports and presentations.
• Collaborate with teams to understand research needs and provide insights.
• Monitor market trends, competitors, and emerging opportunities.
• Develop and implement surveys, interviews, and other research tools.

Requirements:

• Proven experience in research or a similar role.
• Strong analytical, problem-solving, and data interpretation skills.
• Excellent communication skills (written and verbal).
• Familiarity with research tools (e.g., surveys, data analysis software).
• Ability to manage multiple projects and work independently in a remote setting.

Benefits:

• Competitive salary and performance bonuses.
• Flexible hours and remote work.
• Health, wellness, and professional development benefits.

We are looking for a highly motivated and dedicated HR Specialist to join our team. As an HR Specialist, you will play a crucial role in managing the human resources functions within the organization, including recruitment, employee relations, benefits administration, and compliance. This is an exciting opportunity for someone with a passion for supporting people, fostering a positive work culture, and ensuring HR operations run smoothly.

Responsibilities:

• Oversee the recruitment process, from job posting and candidate screening to interviews and onboarding.
• Manage employee records and ensure compliance with labor laws and company policies.
• Assist in employee development programs, performance evaluations, and career growth initiatives.
• Administer employee benefits programs, including health insurance, retirement plans, and leave policies.
• Resolve employee relations issues and provide guidance on conflict resolution.
• Ensure smooth onboarding and offboarding processes.
• Conduct HR-related research to stay up-to-date on the latest trends, best practices, and legal requirements.
• Maintain accurate and confidential HR documentation.
• Provide general HR support to managers and employees across departments.

Requirements:

• Proven experience as an HR Specialist or similar role.
• Strong knowledge of labor laws, benefits, and HR best practices.
• Excellent communication, problem-solving, and interpersonal skills.
• Ability to handle sensitive information with confidentiality.
• Familiarity with HR software and tools (e.g., HRIS, payroll systems).
• Ability to work independently and manage multiple tasks in a fast-paced environment.
• A degree in Human Resources, Business Administration, or a related field is preferred.

Benefits:

• Competitive salary and bonus structure.
• Flexible working hours and fully remote position.
• Health, dental, and vision insurance.
• Paid time off (PTO) and holiday leave.
• Professional development opportunities and HR certifications.
• Collaborative and inclusive team environment.