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An Accounts Receivable (AR) Agent, or Specialist, is a finance professional who manages a company's outgoing invoices and incoming payments to ensure healthy cash flow and financial stability. Their responsibilities include creating and sending invoices, applying customer payments, reconciling AR records, and following up on outstanding accounts to resolve discrepancies and secure payment. This role requires strong financial, analytical, and customer service skills, often using accounting software and working across different departments to manage customer billing and collection processes.

Key Responsibilities of an AR Agent

• Invoicing:

  Generating accurate and timely invoices for goods or services provided to customers.

• Payment Processing:

  Receiving, verifying, and accurately applying customer payments to the correct accounts.

• Record Keeping:

  Maintaining the accounts receivable ledger, ensuring all transactions are recorded and the ledger is accurate and up-to-date.

• Collections:

  Contacting customers for payment reminders and following up on overdue accounts to resolve issues and encourage timely payment.

• Reconciliation:

  Balancing the accounts receivable ledger with the general ledger and resolving any discrepancies that arise.

• Dispute Resolution:

  Addressing customer questions, payment disputes, and other inquiries related to their bills.

• Reporting:

  Preparing financial statements and reports to provide management with insights into the company's revenue and AR status.

• Cross-Departmental Collaboration:

  Working with sales, operations, and customer service to resolve billing issues and ensure smooth financial operations.

Required Skills

• Analytical Skills:

  The ability to identify financial trends, reconcile complex accounts, and solve problems.

• Attention to Detail:

  Essential for maintaining accurate financial records and avoiding costly errors.

• Communication Skills:

  To professionally interact with customers, resolve disputes, and collaborate with other departments.

• Customer Service:

  To maintain positive customer relationships while also ensuring timely payment.

• Technical Proficiency:

  Familiarity with accounting software (like QuickBooks, SAP), Microsoft Excel, and other financial tools.

• Financial Knowledge:

  Understanding of basic accounting principles, financial regulations, and fair credit practices.

An Accounts Receivable (AR) Agent, or Specialist, is a finance professional who manages a company's outgoing invoices and incoming payments to ensure healthy cash flow and financial stability. Their responsibilities include creating and sending invoices, applying customer payments, reconciling AR records, and following up on outstanding accounts to resolve discrepancies and secure payment. This role requires strong financial, analytical, and customer service skills, often using accounting software and working across different departments to manage customer billing and collection processes.

Key Responsibilities of an AR Agent

• Invoicing:

  Generating accurate and timely invoices for goods or services provided to customers.

• Payment Processing:

  Receiving, verifying, and accurately applying customer payments to the correct accounts.

• Record Keeping:

  Maintaining the accounts receivable ledger, ensuring all transactions are recorded and the ledger is accurate and up-to-date.

• Collections:

  Contacting customers for payment reminders and following up on overdue accounts to resolve issues and encourage timely payment.

• Reconciliation:

  Balancing the accounts receivable ledger with the general ledger and resolving any discrepancies that arise.

• Dispute Resolution:

  Addressing customer questions, payment disputes, and other inquiries related to their bills.

• Reporting:

  Preparing financial statements and reports to provide management with insights into the company's revenue and AR status.

• Cross-Departmental Collaboration:

  Working with sales, operations, and customer service to resolve billing issues and ensure smooth financial operations.

Required Skills

• Analytical Skills:

  The ability to identify financial trends, reconcile complex accounts, and solve problems.

• Attention to Detail:

  Essential for maintaining accurate financial records and avoiding costly errors.

• Communication Skills:

  To professionally interact with customers, resolve disputes, and collaborate with other departments.

• Customer Service:

  To maintain positive customer relationships while also ensuring timely payment.

• Technical Proficiency:

  Familiarity with accounting software (like QuickBooks, SAP), Microsoft Excel, and other financial tools.

• Financial Knowledge:

  Understanding of basic accounting principles, financial regulations, and fair credit practices.

We are seeking a highly organized, detail-oriented, and proactive Remote Administrative Assistant to support our team with day-to-day operations. The ideal candidate is a strong communicator, thrives in a fast-paced virtual environment, and can manage multiple priorities with efficiency and discretion.

As our Remote Administrative Assistant, you will play a key role in ensuring smooth operations by handling administrative tasks, managing schedules, and assisting with communication across the organization.

• Provide general administrative support to leadership and team members.
• Manage calendars, schedule meetings, and coordinate virtual or in-person appointments.
• Handle email correspondence, draft communications, and respond to inquiries promptly.
• Maintain and organize digital files, documents, and records.
• Assist with data entry, reporting, and preparation of presentations or documents.
• Support onboarding processes and internal team communications.
• Conduct research and compile information as needed.
• Perform other administrative duties to ensure efficient daily operations.

• Proven experience as an Administrative Assistant, Virtual Assistant, or similar role.
• Excellent organizational and multitasking abilities.
• Strong written and verbal communication skills.
• Proficient in Microsoft Office Suite, Google Workspace, and other remote collaboration tools (Zoom, Slack, Trello, etc.).
• Ability to handle confidential information with professionalism and integrity.
• Self-motivated with strong problem-solving skills and attention to detail.
• Comfortable working independently in a remote environment.

• Experience supporting executives or project teams.
• Familiarity with CRM or project management software.
• Background in [insert your industry, if relevant].

• Competitive pay and flexible schedule.
• Opportunity to work fully remote.
• Collaborative and supportive team culture.
• Room for growth and career development.

We are seeking a skilled and motivated Remote Web Developer to join our growing digital team. The ideal candidate will have a passion for building responsive, user-friendly, and high-performing websites and applications. You will collaborate with designers, project managers, and other developers to create innovative web solutions that meet both client and business needs. This role requires strong technical expertise, problem-solving skills, and the ability to work independently in a remote environment.

• Design, develop, test, and maintain responsive websites and web applications.
• Collaborate with cross-functional teams (design, content, marketing, and product) to deliver high-quality projects.
• Write clean, scalable, and well-documented code.
• Optimize websites for performance, speed, and SEO best practices.
• Integrate APIs, third-party tools, and backend systems as needed.
• Troubleshoot, debug, and resolve technical issues.
• Stay updated with the latest web development trends, tools, and best practices.
• Participate in code reviews and provide constructive feedback.
• Ensure websites and applications are accessible, secure, and mobile-friendly.

• Proven experience as a Web Developer (front-end, back-end, or full-stack).
• Strong proficiency in HTML, CSS, JavaScript (React, Vue, or Angular preferred).
• Experience with server-side languages (Node.js, PHP, Python, or Ruby on Rails).
• Familiarity with databases (MySQL, PostgreSQL, or MongoDB).
• Knowledge of version control systems (Git/GitHub).
• Experience with CMS platforms (WordPress, Drupal, or headless CMS) is a plus.
• Understanding of UI/UX principles and responsive design.
• Strong problem-solving skills and attention to detail.
• Ability to manage multiple projects and meet deadlines while working remotely.
• Excellent communication and teamwork skills.

• Experience with cloud platforms (AWS, Azure, or Google Cloud).
• Familiarity with DevOps practices (CI/CD pipelines, Docker, Kubernetes).
• Knowledge of security best practices in web development.
• Prior experience in an Agile/Scrum environment.

• 100% remote work with flexible hours.
• Competitive salary based on experience.
• Opportunities for career growth and professional development.
• Collaborative and innovative work environment.
• Work-life balance with supportive leadership.

Job Summary:

Are you passionate about making a positive difference in customer's lives? Do you find it rewarding to help customers? Do you have a talent for understanding a customer's unique needs and finding a solution? If so, apply today!

Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role is essential in providing exceptional support to our clients and ensuring their needs are met with professionalism and efficiency. The ideal candidate will possess strong communication skills and a passion for helping others, while also being comfortable with various customer service tasks, including data entry and outbound calling.

Responsibilities

• Provide outstanding customer support through various channels, including phone, email, and chat.
• Assist clients with inquiries, resolve issues, and ensure a positive experience.
• Conduct outbound calls to follow up on customer inquiries or provide information about services.
• Maintain accurate records of customer interactions and transactions through data entry.
• Collaborate with team members to improve service delivery and client satisfaction.
• Utilize Microsoft Office tools to manage documentation and reports effectively.
• Handle cash transactions accurately when required, ensuring proper cash handling procedures are followed.
• Analyze customer feedback to identify areas for improvement in service delivery.

Qualifications

• Strong communication skills in English; bilingual or multilingual abilities are highly desirable.
• Previous experience in customer service or client services, preferably in a call center environment.
• Proficient computer skills with the ability to navigate various software applications efficiently.
• Familiarity with phone etiquette and best practices for effective communication.
• Experience in sales or outbound calling is a plus.
• Excellent typing skills with attention to detail for accurate data entry.
• Ability to analyze situations effectively and provide appropriate solutions to customers' needs. Join our team as a Customer Service Representative and contribute to creating positive experiences for our clients!

We are seeking a highly motivated Remote Customer Service Representative to join our global support team. This role is essential in ensuring seamless communication with our clients, vendors, project partners, and internal teams. The ideal candidate will provide professional, timely, and effective customer support while representing the values and standards of TECHINT Engineering & Construction.

Key Responsibilities

Serve as the first point of contact for customer inquiries via phone, email, and virtual platforms.
Provide information regarding company services, project updates, and general support inquiries.
Assist clients and vendors in navigating company processes, documentation, and service requests.
Coordinate with project managers, engineers, and administrative teams to resolve customer concerns efficiently.
Track, log, and follow up on customer requests in line with company service standards.
Escalate complex issues to appropriate departments while maintaining ownership of resolution.
Maintain strong knowledge of TECHINT’s ongoing projects, services, and global operations.
Ensure compliance with company policies, procedures, and safety standards in all communications.
Identify opportunities to improve customer experience and contribute feedback to management.

Qualifications

High school diploma or equivalent required; Bachelor’s degree preferred.
2+ years of customer service experience, preferably in engineering, construction, or industrial sectors.
Strong verbal and written communication skills in English (additional languages such as Spanish, Portuguese, or Italian are a plus).
Ability to multitask, prioritize, and work independently in a fast-paced remote environment.
Proficiency with Microsoft Office Suite, CRM systems, and remote communication tools (e.g., Teams, Zoom).
Excellent problem-solving and organizational skills.
A professional, client-focused attitude with the ability to handle sensitive information discreetly.

What We Offer

Competitive compensation and benefits package.
Remote work flexibility with opportunities for professional growth.
Training and development programs to enhance skills and career advancement.
The opportunity to be part of a global leader in engineering and construction projects.

We’re looking for a Chat Support Representative to provide customer service and technical support through our live chat platforms. You’ll respond to inquiries, troubleshoot issues, and escalate cases when needed. This role is key to ensuring a smooth and positive experience for every customer.

Responsibilities

1.Respond to customer inquiries via live chat in a professional and timely manner

2.Troubleshoot issues and provide accurate solutions, escalating when necessary

3.Maintain up-to-date knowledge of company products, services, and policies

4.Handle multiple chat sessions while ensuring accuracy and quality

5.Record customer interactions in our CRM or support systems

6.Ensure customer satisfaction by resolving concerns and following up as needed

Qualifications

1.High School Diploma or equivalent

2. 0 years of customer service experience, ideally in a chat support role

3.Excellent written communication skills with strong grammar and tone

4.Ability to multitask and manage time in a fast-paced environment

5.Reliable internet connection and comfort with online tools (for remote roles)

5.Patience, empathy, and a customer-first mindset

We are looking for a detail-oriented and motivated Billing & Coding Specialist to join our healthcare team. This role is essential in ensuring accurate medical coding, billing, and reimbursement while maintaining compliance with industry standards and regulations. The ideal candidate should have strong attention to detail, organizational skills, and a commitment to providing excellent support to both patients and providers.

Key Responsibilities:

• Review and assign accurate medical codes for diagnoses, procedures, and services
• Prepare, process, and submit insurance claims for reimbursement
• Verify patient insurance coverage and benefits
• Resolve denied or rejected claims in a timely manner
• Ensure compliance with federal, state, and payer-specific regulations (HIPAA, CMS, etc.)
• Maintain accurate patient billing records and documentation
• Communicate with patients regarding billing inquiries and payment options
• Collaborate with providers, front office, and insurance companies to resolve discrepancies

Qualifications:

• High school diploma or equivalent (required)
• Certification in medical billing and coding (CPC, CCS, or equivalent preferred)
• Previous experience in billing, coding, or healthcare administration (preferred; entry-level with training may be considered)
• Knowledge of ICD-10, CPT, and HCPCS coding systems
• Strong analytical and problem-solving skills
• Excellent communication and organizational skills
• Proficiency with billing software and electronic health records (EHR)

What We Offer:

• Competitive pay
• Opportunities for professional development and certification support
• Training for candidates eager to learn medical billing and coding
• Supportive work environment with room for career advancement

We are seeking a friendly, organized, and detail-oriented Patient Services Representative to join our team. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing scheduling, registration, insurance verification, and general office support.

Key Responsibilities:

• Greet and assist patients in a professional and courteous manner
• Answer incoming calls, respond to inquiries, and direct calls appropriately
• Schedule, confirm, and update patient appointments
• Register patients and verify insurance information
• Collect and process payments, co-pays, and billing information
• Maintain accurate and confidential patient records in compliance with HIPAA
• Assist with paperwork, forms, and office correspondence
• Coordinate with medical staff to ensure smooth patient flow
• Handle patient concerns and escalate issues when necessary

Qualifications:

• High school diploma or equivalent (required)
• Previous experience in healthcare, customer service, or front office (preferred, but not required for entry-level)
• Strong communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Proficiency with computers and scheduling software
• Knowledge of medical terminology and insurance processes (a plus)

What We Offer:

• Competitive pay
• Opportunities for growth and career advancement
• Supportive and team-oriented work environment
• Training provided for entry-level candidates