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We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Customer Service Representative Responsibilities:

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:

High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.

About the Role

We are looking for a creative and results-driven Highlights Marketing Specialist to join our remote team. In this role, you’ll develop, manage, and execute engaging marketing content that highlights our products, services, and brand stories across social media, email campaigns, and digital platforms.

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Key Responsibilities
• Create and manage marketing highlights for campaigns, promotions, and new product launches.
• Develop social media content strategies that boost visibility and engagement.
• Analyze marketing performance data and adjust campaigns for better reach and conversion.
• Collaborate with design, content, and sales teams to align marketing goals.
• Write and edit marketing copy for ads, email newsletters, and social posts.
• Stay updated on digital marketing trends and audience engagement strategies.

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Qualifications
• Bachelor’s degree in Marketing, Communications, or related field (or equivalent experience).
• 2+ years of experience in digital or content marketing.
• Strong writing and storytelling skills.
• Proficiency with marketing tools (Canva, Meta Business Suite, Google Analytics, etc.).
• Excellent communication and organizational skills.
• Self-motivated, detail-oriented, and able to work independently in a remote environment.

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Benefits
• 100% remote position
• Flexible working hours
• Competitive salary
• Paid time off and holidays
• Growth opportunities within a creative and supportive team

1. Job Summary:
Provide efficient administrative and clerical support to ensure the smooth operation of daily business activities within the organization.

2. Key Responsibilities:
• Manage and organize office files, documents, and records.
• Schedule appointments, meetings, and travel arrangements.
• Handle incoming calls, emails, and correspondence.
• Prepare reports, memos, and presentations.
• Maintain office supplies and equipment inventory.
• Support HR and finance teams with data entry and recordkeeping.
• Coordinate communication between departments and external partners.

3. Skills and Qualifications:
• Strong organizational and multitasking skills.
• Excellent written and verbal communication abilities.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Attention to detail and problem-solving mindset.
• Ability to work independently and as part of a team.

4. Education and Experience:
• High school diploma or equivalent (Associate’s or Bachelor’s preferred).
• Previous experience in an administrative or office support role is a plus.

5. Work Environment:
• Office-based setting with occasional virtual or hybrid work.
• Interaction with all levels of management and staff.

We're Hiring – Join Our Growing Team!

Position: Formulator & Quotation Associate
Location: [Insert City, State or Remote]
Full-Time | Immediate Opening

Are you passionate about product development, formulation science, and client-focused solutions? We’re excited to announce an opening for a Formulator & Quotation Associate — a key role in our innovative and fast-paced team.

• Developing and optimizing product formulations based on client specifications
• Preparing accurate and competitive cost quotations
• Collaborating directly with clients to understand project goals and timelines
• Ensuring all work complies with industry regulations (FDA, GMP, etc.)

• A Bachelor’s degree in Pharmacy, Chemistry, Food Science, or a related field (or equivalent experience)
• Strong knowledge of raw materials and formulation techniques
• Excellent attention to detail and organizational skills
• A strong communicator who can balance technical responsibilities with client interaction

• Online Data Assistants
• Airbnb Operations Management Roles

If you’re motivated, detail-oriented, and excited to be part of a collaborative environment — we want to hear from you!

Apply now

Our company is looking for an office assistant to be responsible for handling clerical tasks in our office. You will be handling incoming phone calls and other communications, greeting clients and visitors, as well as managing files, updating paperwork and other documents, and performing other general office clerk duties and errands.

In order for you to be selected as a candidate, you will need the ability to write clearly and be proficient with word processing applications. A pleasing personality with strong communication skills is also highly valued.

Office Assistant Responsibilities:

• Handling incoming calls and other communications.
• Managing filing system.
• Recording information as needed.
• Greeting clients and visitors as needed.
• Updating paperwork, maintaining documents, and word processing.
• Helping organize and maintain office common areas.
• Performing general office clerk duties and errands.
• Organizing travel by booking accommodation and reservation needs as required.
• Coordinating events as necessary.
• Maintaining supply inventory.
• Maintaining office equipment as needed.
• Aiding with client reception as needed.
• Experience as a virtual assistant.
• Creating, maintaining, and entering information into databases.

Office Assistant Requirements:

• High school diploma or associate’s degree.
• Experience as an office assistant or in a related field.
• Ability to write clearly and help with word processing when necessary.
• Warm personality with strong communication skills.
• Ability to work well under limited supervision.
• Great communication skills.
• Have a valid driver's license.

Job brief

We are looking for a responsible Administrative Assistant to perform a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to our managers and employees, assisting in daily office needs and managing our company’s general administrative activities.

What does an Administrative Assistant do?

Administrative Assistant responsibilities include making travel and meeting arrangements, preparing reports and maintaining appropriate filing systems. The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools, like MS Excel and office equipment. If you also have previous experience as a Secretary or Executive Administrative Assistant and familiarity within our industry, we’d like to meet you.

Ultimately, a successful Admin Assistant should ensure the efficient and smooth day-to-day operation of our office.

Responsibilities

• Answer and direct phone calls
• Organize and schedule appointments
• Plan meetings and take detailed minutes
• Write and distribute email, correspondence memos, letters, faxes and forms
• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Update and maintain office policies and procedures
• Order office supplies and research new deals and suppliers
• Maintain contact lists
• Book travel arrangements
• Submit and reconcile expense reports
• Provide general support to visitors
• Act as the point of contact for internal and external clients
• Liaise with executive and senior administrative assistants to handle requests and queries from senior managers

Requirements and skills

• Proven experience as an Administrative Assistant, Virtual Assistant or Office Admin Assistant
• Knowledge of office management systems and procedures
• Working knowledge of office equipment, like printers and fax machines
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
• Excellent time management skills and the ability to prioritize work
• Attention to detail and problem solving skills
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi-task
• High School degree; additional qualification as an Administrative assistant or Secretary will be a plus

responsible for deploying, managing, and securing devices across the organization using Microsoft Intune. This role ensures that endpoints—including laptops, desktops, mobile phones, and tablets—are appropriately configured, compliant, and safeguarded according to business policies and industry standards. The administrator will serve as the technical expert for device lifecycle management, troubleshooting, automation, and optimization, keeping the organization's digital workspace secure and productive.

Key Responsibilities

· Intune Configuration and Management: Design, implement, and maintain Microsoft Intune MDM and MAM solutions.

· Device Enrollment: Ensure smooth onboarding and enrollment of Windows, iOS, Android, and macOS devices into Intune.

· Policy Deployment: Create, update, and enforce compliance, configuration, and security policies for all managed endpoints.

· Application Management: Deploy, update, and manage applications—including Win32, LOB, and store apps—using Intune.

· Security & Compliance: Monitor device compliance, remediate non-compliance, and enforce security baselines using Intune and Microsoft Defender for Endpoint.

· Identity Management: Integrate Intune with Azure Active Directory and configure conditional access policies.

· Troubleshooting & Support: Provide Tier 2/3 support for device management issues and work closely with helpdesk teams for escalations.

· Reporting & Analytics: Create and maintain dashboards and reports on device status, compliance, and inventory.

· Automation & Optimization: Utilize PowerShell and other scripting tools to automate routine Intune administration tasks.

· Documentation & Knowledge Sharing: Develop and update technical documentation, user guides, and knowledge base articles.

· Training: Train IT staff and end-users on Intune features, device enrollment, and troubleshooting procedures.

· Collaboration: Work with security, infrastructure, and support teams to align device management with organizational goals.

· Continuous Improvement: Stay current with new Intune features, Microsoft 365 services, and best practices—and recommend improvements as needed.

Required Qualifications

· Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience.

· 2+ years of hands-on experience with Microsoft Intune, endpoint management, or similar MDM/MAM platforms.

· Strong knowledge of Windows, iOS, Android, and macOS device management.

· Experience with Azure Active Directory, Microsoft 365, and conditional access policies.

· Proficiency with PowerShell and scripting for automation.

· Understanding of enterprise security principles and compliance frameworks.

· Excellent troubleshooting and problem-solving skills.

· Ability to handle multiple tasks simultaneously and manage changing priorities.

· Strong communication skills—both written and verbal.

· Ability to work independently and collaboratively in a fast-paced environment.

Preferred Skills and Certifications

· Microsoft Certified: Endpoint Administrator Associate or similar certifications.

· Experience with Microsoft Defender for Endpoint and other security tools.

· Knowledge of Intune integration with other MDM solutions and third-party services.

· Familiarity with Zero Trust security models and best practices.

· Project management experience in device rollouts and migrations.

· Hands-on experience with SCCM/MECM (System Center Configuration Manager/Microsoft Endpoint Configuration Manager).

· Experience with enterprise mobility, BYOD (Bring Your Own Device), and remote work enablement.

· Participation in user groups, forums, or communities around enterprise device management.

Roles and Daily Tasks

· Monitor device enrollment queues and ensure timely onboarding.

· Review security alerts and compliance notifications, and take appropriate remediation actions.

· Deploy and update apps across managed devices, ensuring compatibility and seamless delivery.

· Regularly audit device configurations and enforce policy updates.

· Investigate user-reported issues and provide guidance or direct support as needed.

· Collaborate with IT peers to test new Intune features and plan rollouts.

· Maintain asset inventory and ensure accurate recordkeeping for all managed endpoints.

· Participate in security reviews and contribute to risk assessments.

· Document processes, troubleshooting steps, and FAQs for IT and end-users.

· Deliver presentations or workshops on new Intune capabilities.

Job Types: Full-time, Contract, Permanent

Pay: $58.00 - $60.00 per hour

Expected hours: 40 per week

Work Location: Remote

Responsible for managing a whole lot of incoming and outgoing calls in the organization

Build long-lasting relationships with customers

Keep a comprehensive record of all calls and/or conversations in the organization’s call center data bank

Attend educational seminars or conferences on a regular basis so as to develop expertise and improve performance levels

Make use of available opportunity to sell or advertise products to customers

Make sure that whatever response given to the customer(s) is in line with pre-organized communication scripts that have been prepared for different topics that cover customer-related issues

Identify the needs of various customers, clarify information, embark on necessary research, and provide lasting solutions to customer’s problems

Route calls to the appropriate channel(s)

Move complex issues or complaints to supervisors

Willing to work during extended odd hours and/or during holiday periods.

Requirements – Skills, Abilities, and Knowledge – for Call Center Agent Role

If you are applying to work as a call center agent, the requirements and qualifications you may be expected to meet by most employers include the following:

Must possess good communication skills, especially for listening. This is necessary in a bid to ensure a clear retrieval and passage of information to customers

Must have good interpersonal skills to enable an easy flow with customers at all times

Must be able to multi-task and manage time properly and effectively

Must be able to adapt to different situations and individuals

Ability to prioritize in the face of multiple tasks or assignments

Ability to work as part of a team if need be

Ability to work with little or no supervision

Must be self-driven at all times

Must have good knowledge of customer relationship or customer service practices

Position Title: Administrative Assistant

Overview: The Administrative Assistant provides essential support to ensure smooth office operations. This role involves managing administrative tasks, coordinating schedules, and assisting teams to enhance productivity and efficiency.

Key Responsibilities: Office Support Answer phones, respond to emails, and handle correspondence. Schedule Management Arrange meetings, appointments, and travel for staff. Document Preparation Create, edit, and organize reports, presentations, and memos. Data Entry Input and maintain accurate records in databases and spreadsheets. File Management Organize and maintain physical and digital filing systems. Meeting Support Prepare agendas, take minutes, and distribute meeting materials. Customer Interaction Greet visitors and provide professional assistance. Supply Coordination Monitor and order office supplies to ensure availability.

Qualifications: High school diploma or equivalent, associate’s or bachelor’s degree in business administration preferred. Experience in administrative or clerical roles. Strong organizational and multitasking skills. Excellent communication and interpersonal abilities. Proficiency in Microsoft Office and basic office equipment. Ability to prioritize tasks and work in fast-paced environments.

Salary: Competitive based on experience, benefits include health insurance, paid leave, and professional development opportunities.