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We’re looking for a highly skilled customer service representative to join our team and handle inbound and outbound phone calls, email requests, and face-to-face interactions using a friendly, helpful approach. The ideal candidate is a quick learner who can think on their feet and resolve any issues with a customer-first business mentality. This person should also have the communication and interpersonal skills needed to provide support, answer questions, and resolve issues in an efficient manner.

• Build expert, dynamic knowledge of the company’s products and services
• Conduct research with available resources to satisfy customer inquiries
• Engage with customers in an inviting, friendly, and professional manner to deliver exceptional experiences and nurture lasting relationships
• Respond quickly, professionally, and accurately to customer inquiries regarding quotes, orders, status, complaints, returns, and warranties
• Meet personal/team qualitative and quantitative targets by explaining the benefits of additional products and services to customers and seizing opportunities to sell
• Maintain daily recordings and documentation of issues and resolutions in a database for sales and executive management teams to review

Required skills and qualifications

• High school diploma or equivalent
• Successful experience in a corporate environment
• Strong communication skills, including active listening and clear articulation
• Ability to solve problems, alleviate conflicts, and escalate tactfully
• Ability to multitask, manage time, and prioritize
• Ability to work individually and as a team member

Job brief

We are looking for an HR Assistant to undertake a variety of HR administrative duties which also include excellent organization ability, familiarity with HR software and strong communication skills. To be an ideal candidate for the human resources assistant position, you should also hold an HR-related degree and have some experience in our industry. You should be able to work autonomously and remain calm under pressure. Following our training sessions, you’ll be able to assist HR Managers in the whole recruitment lifecycle (e.g. onboarding new hires and candidate sourcing.)

Ultimately, you’ll ensure our HR department is organized and operates smoothly to attract, hire and retain our employees.

Responsibilities

Assist with day to day operations of the HR functions and duties

Provide clerical and administrative support to Human Resources executives

Compile and update employee records (hard and soft copies)

Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc)

Coordinate HR projects (meetings, training, surveys etc) and take minutes

Deal with employee requests regarding human resources issues, rules, and regulations

Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc)

Communicate with public services when necessary

Requirements and skills

Proven experience as an HR Assistant, Staff Assistant or relevant human resources/administrative position

Fast computer typing skills (MS Office, in particular)

Hands-on experience with an HRIS or HRMS

Familiarity with ATS software and resume databases

Basic knowledge of labor laws

Excellent organizational skills

Strong communications skills

Degree in Human Resources or related field

Additional Information To Include:

Salary varies from $30/hr

Benefit include Health, AD&D Insurance,401k plans

Job Brief
We are looking for a compassionate and proactive Customer Service Representative to handle customer inquiries and provide exceptional support. The ideal candidate will have strong communication skills and a positive attitude. If you are empathetic, detail-oriented, and enjoy helping people, we’d love to hear from you!

Roles & Responsibilities
-Answer customer inquiries via phone, email, or chat.
-Provide accurate information about products and services.
-Resolve customer complaints promptly and professionally.
-Process orders, returns, and exchanges efficiently.
-Document customer interactions and maintain records.
-Collaborate with team members to ensure consistent service.
-Follow up with customers to ensure issue resolution.
-Identify and escalate complex issues to the appropriate team.
-Provide feedback to management on recurring issues.
-Stay updated on product knowledge and company policies.

Requirements & Skills
-Experience in Customer Service Field, Call Center, or Collections
-Clerical or Data Entry Experience
-Ability to Multi-Task and work in a fast-paced, call center environment
-Proficiency working on a computer
-Excellent communication and interpersonal skills
-Confident with Phone Inquiries
-A Responsible and conscientious nature
-Great Problem-solving aptitude
-Attention to Detail and Excellent Quality

In addition to responsibilities that are unique to our company includes
-Listen to customers’ concerns, issues and questions
-Personable and attentive
-Strong interpersonal skills
-Strong verbal communicator
-Familiar with the software used to connect with customers and gather their information

Additional Information To Include:
Salary varies from $30/hr
Benefit include Health, AD&D Insurance,401k plans 

Now Hiring: Evaluation Agent (Part-Time | Flexible Hours)

Company: Shadow Agent Shopper, Inc.
Location: Local assignments in your area
Job Type: Part-Time | Independent Contractor | Flexible Schedule

About the Opportunity
Shadow Agent Shopper, Inc. is currently seeking motivated individuals to join our growing network of Evaluation Agents. In this role, you will help us assess the quality of customer service at a variety of local businesses. As an Evaluation Agent, you will pose as a regular customer, observe key service interactions, and provide structured feedback through our secure online reporting system.

This is a legitimate and flexible opportunity, ideal for anyone interested in earning supplemental income while maintaining control over their own schedule. We are actively hiring, and qualified applicants may be onboarded immediately.

What You Will Do

• Visit local businesses while posing as a regular customer
• Observe service quality based on our detailed evaluation guidelines
• Submit clear and accurate evaluation reports through our online portal
• Receive all instructions and necessary materials directly from us

What You Can Expect From Us

• Quick and simple onboarding for qualified candidates
• Immediate access to your first assignment after approval
• A welcome envelope containing official materials to begin your role
• Clear, step-by-step instructions for each assignment
• Ongoing support from our dedicated coordination team

Who We Are Looking For
We are seeking reliable individuals with strong attention to detail and good written communication skills. Candidates should be comfortable working independently and following structured guidelines. No previous experience is required, as full training and instructions will be provided.

Why Join Shadow Agent Shopper, Inc.

• Flexible hours that allow you to work around your existing commitments
• No sign-up fees, hidden costs, or upfront expenses
• No sales, cold calling, or customer engagement beyond observation
• A genuine chance to contribute to the improvement of service quality in your community
• Fast-track onboarding for individuals ready to start right away

Join Us Today
Your observations can help improve customer service experiences in your community. This is your opportunity to earn extra income on a flexible schedule while making a real difference. Apply today and become part of the Shadow Agent Shopper network.

Global Organic Alliance is seeking a highly motivated and strategic Product Manager to join our remote team. In this role, you will lead the development, enhancement, and delivery of GOA’s certification and digital service offerings. You’ll collaborate with cross-functional teams including operations, compliance, IT, and marketing to ensure our services meet evolving industry standards, client needs, and market opportunities.

Key Responsibilities
• Lead the product lifecycle for certification and compliance services, from concept to launch and continuous improvement.
• Research market trends, customer needs, and competitor offerings to inform product strategy.
• Work with certification, technical, and compliance teams to design and optimize service processes and digital tools.
• Define product requirements, user stories, and feature roadmaps aligned with GOA’s mission and growth goals.
• Monitor product performance metrics, gather user feedback, and iterate to improve quality and client satisfaction.
• Collaborate with marketing and communications teams to support go-to-market strategies and customer education.
• Ensure all product offerings meet organic certification regulations, accreditation requirements, and quality standards.

Qualifications
• Bachelor’s degree in Business, Agriculture, Sustainability, or a related field (Master’s a plus).
• 3+ years of experience as a Product Manager or similar role ideally in agriculture, certification, SaaS, or compliance services.
• Strong project management, research, and strategic planning skills.
• Experience working with remote teams and cross-functional collaboration.
• Excellent communication, problem-solving, and analytical abilities.
• Passion for sustainability, organic certification, or agri-tech is a strong asset.

What We Offer
• Fully remote work flexibility
• Competitive compensation and growth opportunities
• Work with an impactful organization supporting sustainable agriculture
• Collaborative and mission-driven team culture

Our company is looking for an office assistant to be responsible for handling clerical tasks in our office. You will be handling incoming phone calls and other communications, greeting clients and visitors, as well as managing files, updating paperwork and other documents, and performing other general office clerk duties and errands.

In order for you to be selected as a candidate, you will need the ability to write clearly and be proficient with word processing applications. A pleasing personality with strong communication skills is also highly valued.

• Handling incoming calls and other communications.
• Managing filing system.
• Recording information as needed.
• Greeting clients and visitors as needed.
• Updating paperwork, maintaining documents, and word processing.
• Helping organize and maintain office common areas.
• Performing general office clerk duties and errands.
• Organizing travel by booking accommodation and reservation needs as required.
• Coordinating events as necessary.
• Maintaining supply inventory.
• Maintaining office equipment as needed.
• Aiding with client reception as needed.
• Experience as a virtual assistant.
• Creating, maintaining, and entering information into databases.

• High school diploma or associate’s degree.
• Experience as an office assistant or in a related field.
• Ability to write clearly and help with word processing when necessary.
• Warm personality with strong communication skills.
• Ability to work well under limited supervision.
• Great communication skills.
• Have a valid driver's license.

We are looking for a dynamic financial admin assistant to join our company. In this role, you'll work with the financial administrator to record all the financial transactions of our company, as well as process invoices, purchase orders, and payroll. You'll also be in charge of ensuring the office is organized and tidy.

To ensure success as a financial admin assistant, you should have business acumen and the ability to complete various complex financial tasks accurately and efficiently. Ultimately, a top-notch financial admin assistant should be a highly organized and process-driven individual with the ability to handle confidential information.

• Processing work orders, supplier invoices, purchase orders, expenses claims, account payments, and payroll.
• Assisting the financial management team with credit control processes, budget planning, and expense analysis.
• Maintaining a digital record of all financial transactions, documents, and supplier information.
• Coordinating daily financial tasks with the financial management team to optimize workflow.
• Maintaining an organized and comfortable office environment, ordering office supplies, and updating inventory.
• Managing changes of staff members' financial information if needed.
• Compiling financial data to prepare monthly revenue reports and ensuring that client accounts are accurate and up to date.

• A bachelor's degree in finance, business administration, or a similar field.
• A minimum of 1 year's experience working as a financial admin assistant.
• Working knowledge of accounting software, such as QuickBooks and NetSuite.
• Meticulous attention to detail and ability to perform tasks with accuracy and efficiency in mind.
• Excellent analytical skills and financial prowess.
• Good organizational and time-management skills.
• Strong team player with solid communication skills.
• High levels of integrity and ability to handle confidential information.

As an Inventory Officer, you will oversee all aspects of inventory management, including stock control, procurement, storage, and distribution. Your role involves maintaining accurate inventory records, analyzing stock levels, and implementing measures to optimize inventory turnover and minimize stockouts and excess inventory.

• Monitor and control inventory levels, tracking stock movements, and conducting regular stock counts to ensure accuracy and completeness of inventory records.
• Receive, inspect, and record incoming inventory shipments, verifying quantities, quality, and condition of goods received against purchase orders or packing slips.
• Update inventory databases, systems, or spreadsheets to reflect stock transactions, adjustments, and movements, maintaining up-to-date and accurate inventory records.
• Generate inventory reports, including stock levels, aging analysis, and inventory turnover ratios, to assess inventory performance and identify trends or issues.
• Analyze demand patterns, sales forecasts, and historical data to forecast inventory requirements, set reorder points, and determine optimal stock levels.
• Coordinate with procurement and purchasing teams to place orders for replenishment stock, ensuring timely delivery and availability of inventory items.
• Manage stock rotation, shelf-life tracking, and expiry date monitoring for perishable or time-sensitive goods, minimizing waste and spoilage.
• Implement inventory control measures, such as FIFO (first-in, first-out) or LIFO (last-in, first-out), to optimize inventory turnover and minimize obsolescence.
• Conduct regular inventory audits, reconciling physical stock counts with inventory records, investigating discrepancies, and resolving inventory variances.
• Identify and investigate inventory discrepancies, stock shortages, or surplus inventory, conducting root cause analysis and implementing corrective actions.
• Collaborate with warehouse and logistics teams to ensure efficient storage, handling, and distribution of inventory items, optimizing warehouse layout and organization.
• Develop and maintain relationships with suppliers, vendors, and service providers, negotiating terms, pricing, and delivery schedules to ensure reliable supply of inventory items.
• Implement inventory management best practices, standard operating procedures (SOPs), and quality standards to improve efficiency and accuracy in inventory control processes.
• Train and supervise inventory staff, providing guidance, coaching, and support to ensure compliance with inventory management policies and procedures.
• Stay updated on industry trends, best practices, and regulatory requirements in inventory management, participating in training, workshops, and professional development activities.

• Bachelor's degree in business administration, logistics, supply chain management, or a related field; certification in inventory management is a plus.
• Proven experience in inventory management, stock control, or warehouse operations, preferably in a manufacturing, retail, or distribution environment.
• Strong analytical and numerical skills, with the ability to analyze inventory data, interpret trends, and make data-driven decisions.
• Proficiency in inventory management software, ERP systems, and Microsoft Office suite (Excel, Word, Outlook).
• Excellent organizational and time management skills, with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.
• Attention to detail and accuracy in inventory record-keeping, stock tracking, and data entry.
• Effective communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams and external stakeholders.
• Problem-solving and decision-making abilities, with the capacity to identify issues, analyze root causes, and implement effective solutions.
• Knowledge of inventory control principles, best practices, and regulatory requirements, such as FIFO, LIFO, and inventory valuation methods.
• Commitment to continuous improvement, with a focus on optimizing inventory processes, reducing costs, and enhancing efficiency.

Our organization seeks qualified candidates for the role of social media manager to develop and execute strategies that enhance our brand’s social media presence across multiple social media platforms. The ideal candidate is a creative strategist with a deep understanding of social media trends, solid knowledge of digital marketing and analytics, and the ability to craft creative content that resonates with our target audience. This role demands expertise in managing organic and paid digital campaigns, utilizing monitoring tools to track performance, driving engagement, and ensuring that social media efforts align with broader business objectives. If you’re passionate about social media and have a proven track record of success, we want to hear from you.

• Develop and implement comprehensive social media strategies that align with overall business goals, focusing on brand visibility, audience growth, and engagement across platforms like Instagram, LinkedIn, TikTok, X, and others
• Create, curate, and manage published content that reflects the brand’s voice and resonates with the target audience
• Monitor, listen, and respond to our audience to cultivate meaningful interactions that build community and drive customer engagement and loyalty
• Ensure brand consistency across all social media profiles by following brand guidelines when choosing visual elements and creating content
• Assess social media performance using analytics tools; then use that data to adjust strategies to optimize content, increase engagement, and improve return on investment (ROI)
• Plan, execute, and optimize paid advertising campaigns on platforms like Facebook, Instagram, LinkedIn, and X, focusing on achieving the highest possible ROI
• Work closely with marketing, design, and content teams to ensure social media efforts are aligned with broader marketing initiatives and contribute to overall business objectives
• Monitor social media trends, platform updates, and industry best practices to keep the brand ahead of the curve and give it a competitive edge
• Create and maintain a detailed content calendar that outlines what content will be posted, when, and on which platforms, ensuring a consistent and timely presence across all channels

• Leverage strong analytical skills to produce regular reports on social media performance that provide data-driven insights and recommendations to stakeholders

• Demonstrated success in managing social media accounts for brands, with a portfolio of work showcasing previous campaigns, content, and results
• Extensive knowledge of algorithms, features, and best practices of major social media platforms, including Facebook, Instagram, LinkedIn, TikTok, and X
• Excellent communication skills and a talent for crafting compelling, brand-aligned content that engages and inspires audiences
• Ability to interpret social media analytics, identify trends, and use data to inform and refine strategies, driving measurable performance improvements
• Hands-on experience using tools like Hootsuite, Buffer, Sprout Social, or similar platforms for scheduling, monitoring, and analyzing social media content
• Ability to create visually appealing and on-brand content, with a good eye for design and familiarity with tools like Adobe Creative Cloud or Canva
• Expertise in planning, executing, and optimizing paid social media campaigns, with a proven track record of delivering strong results and maximizing ROI
• Ability to work efficiently under pressure and manage multiple projects, deadlines, and priorities, while paying close attention to detail
• Excellent interpersonal skills to foster collaboration with colleagues across departments to achieve shared goals and drive success

• Bachelor’s degree in marketing, communications, business, or a related field and/or professional certifications in social media marketing or related areas from HubSpot, Hootsuite, or Google (in some cases, an excellent portfolio may be considered sufficient, regardless of education or training)

• Minimum of three years of professional experience managing social media accounts for brands, with a proven track record of increasing engagement, growing audiences, and driving measurable business results