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Administrative Speciailist
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- Office Administration:
- Manage day-to-day operations of the office, including maintaining office supplies, equipment, and organizing the workspace.
- Coordinate office activities, such as meetings, appointments, travel arrangements, and events.
- Handle scheduling for executives or teams, ensuring appointments are well-organized.
- Document Management:
- Organize, file, and maintain documents (physical and digital) including contracts, reports, and internal communications.
- Draft, proofread, and edit correspondence, presentations, and reports.
- Maintain and update records, databases, and filing systems to ensure easy access and compliance with company policies.
- Data Entry and Reporting:
- Input and update data into company systems (CRM, ERP, or other specialized software).
- Generate regular reports for management regarding office performance, project progress, or financial data.
- Assist with the preparation of spreadsheets, graphs, and charts for reporting purposes.
- Communication:
- Serve as the first point of contact for internal and external inquiries, often handling email, phone, or in-person communication.
- Draft professional communication, including emails, memos, and notices.
- Liaise with vendors, clients, and contractors, handling contracts, service agreements, or procurement tasks as necessary.
- Project Assistance:
- Provide administrative support for project management, including tracking timelines, deadlines, and deliverables.
- Assist in project documentation, including minutes from meetings, task lists, and progress tracking.
- Coordinate with various departments or teams to ensure project goals are met on time.
- Financial Administration:
- Process invoices, purchase orders, and other financial documentation.
- Assist with budget tracking and maintaining expense records for various departments or projects.
- Reconcile invoices and ensure compliance with company accounting policies.
- Event Coordination:
- Organize and coordinate company events, conferences, or meetings.
- Manage logistical details such as booking venues, arranging catering, and preparing materials.
- Office Maintenance:
- Ensure that the office environment is clean, organized, and functional.
- Oversee relationships with external vendors and service providers (e.g., cleaning services, office supplies).
- Human Resources Support:
- Assist in employee onboarding and offboarding, including managing paperwork, scheduling orientation, and maintaining employee files.
- Support HR in scheduling interviews or training sessions.
- Organization & Time Management:
- Ability to prioritize tasks and manage multiple responsibilities simultaneously.
- Strong attention to detail, ensuring nothing is overlooked and deadlines are met.
- Communication Skills:
- Clear, concise, and professional verbal and written communication.
- Ability to interact with people at all levels, both internally and externally.
- Technical Proficiency:
- Expertise in office software (Microsoft Office Suite, Google Workspace, etc.).
- Familiarity with databases, CRM systems, and project management software (e.g., Asana, Trello).
- Knowledge of basic accounting and financial software (QuickBooks, Excel).
- Problem-Solving:
- Ability to troubleshoot and resolve office-related issues quickly and efficiently.
- Proactive in identifying potential challenges and finding solutions.
- Attention to Detail:
- Ensuring accuracy in data entry, document management, and scheduling.
- Proofreading documents and communications for spelling, grammar, and formatting errors.
- Confidentiality & Discretion:
- Handling sensitive company and employee information with professionalism and care.
- Maintaining privacy in dealing with proprietary data or personnel issues.
- Customer Service Orientation:
- Interacting with external stakeholders and clients in a professional and courteous manner.
- Providing top-notch service to colleagues and vendors.
- Adaptability:
- Ability to adjust to changing priorities and work demands.
- Being flexible in handling unexpected tasks or changes in deadlines.
- Previous Administrative Experience:
- Proven experience in administrative roles, such as office assistant, executive assistant, or office coordinator.
- Experience in managing office supplies, vendor relations, and office maintenance.
- Experience with Office Software & Tools:
- Demonstrated experience using productivity tools like Microsoft Office (Word, Excel, PowerPoint), Google Workspace, and project management tools (Trello, Asana).
- Experience with customer relationship management (CRM) software and/or enterprise resource planning (ERP) systems is beneficial.
- Project Management Experience (Preferred):
- Experience supporting project teams by managing schedules, communication, and documentation.
- Some familiarity with project management methodologies or software can be an advantage.
- Industry-Specific Experience (Preferred):
- Depending on the company’s industry, prior experience in that sector (e.g., healthcare, finance, technology) may be required.
- High School Diploma or Equivalent:
- Most administrative specialist positions require at least a high school diploma or GED.
- Associate’s or Bachelor’s Degree (Preferred):
- A degree in business administration, office management, or a related field is often preferred, especially for more senior positions.
- Certifications (Optional but Beneficial):
- Administrative certifications such as Certified Administrative Professional (CAP) or Microsoft Office Specialist (MOS) may enhance qualifications.
- Project Management Certifications (e.g., PMP, CAPM) for roles that involve more project-based responsibilities.
- Professionalism: Strong work ethic and commitment to confidentiality and quality.
- Proactivity: Anticipating office needs and addressing them before they become issues.
- Team-Oriented: Ability to work effectively as part of a team, providing support to colleagues as needed.
- Multitasking: Comfort with managing multiple projects or responsibilities at once.
Payroll Processor
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We are looking for a detail-oriented and reliable Payroll Processor to manage and execute payroll operations accurately and on time. The ideal candidate will ensure compliance with federal, state, and local tax regulations while maintaining strict confidentiality. You’ll be a key part of the HR or finance team, helping ensure our employees are paid correctly and promptly.
Key Responsibilities:- Process employee payroll on a weekly, biweekly, or monthly basis
- Review timesheets for accuracy and completeness
- Calculate wages, overtime, bonuses, and deductions
- Maintain payroll records and ensure proper documentation
- Handle changes in employee status, including new hires, terminations, and pay rate adjustments
- Ensure compliance with local, state, and federal payroll laws and regulations
- Prepare and distribute payroll reports and summaries as needed
- Respond to payroll-related inquiries from employees and resolve issues promptly
- Coordinate with HR and accounting teams to ensure data consistency and accuracy
- Assist with year-end processes, including W-2s, tax filings, and audits
- Stay up to date with changes in labor laws and payroll regulations
- Proven experience as a payroll processor, payroll clerk, or similar role
- Solid understanding of payroll principles, tax regulations, and labor laws
- High level of accuracy and attention to detail
- Excellent organizational and time-management skills
- Ability to handle sensitive and confidential information
- Proficiency in payroll software (e.g., ADP, Paychex, Gusto, QuickBooks Payroll) and Microsoft Excel
- Strong communication skills (written and verbal)
- High school diploma or equivalent (Associate’s or Bachelor’s degree in Accounting, Finance, or related field preferred)
- Experience with multi-state payroll processing
- Knowledge of benefits administration and HRIS systems
- Familiarity with union payroll or garnishment processing
Company Details
Administrative - Virtual Assistant
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Job Title: Virtual Assistant
Location: [Rochester Hills, Michigan, United States]
Salary: [$26.00 - $27.00]
Department: Administrative
Virtual Assistant Job Summary:We are looking for a responsible and resourceful virtual assistant to join our team. Working remotely, you will organize and update files, answer calls and emails, and assist in creating presentations and sales materials. The ideal candidate should be tech-savvy, able to communicate through multiple channels, and super organized. You will also be responsible for arranging travel itineraries, flights, and rooms, as well as tracking and managing expenses and payments.
Virtual Assistant Duties and Responsibilities:- Answer and direct phone calls; organize correspondence and answer emails
- Prepare and organize databases and reports
- Manage social media accounts and replies
- Handle confidential employer and client information
- Take notes or transcribe meetings
- Schedule meetings and arrange employer's calendar; schedule meeting spaces and conference rooms
- Arrange payments for vendors, travel, and sales expenses
- Create purchase orders and track and manage payments
- Present excellent customer-service skills to customers and clients
- Manage filing systems, update records, and organize documentation
- Prepare and create PowerPoint presentations and materials as needed; research materials and sources for presentations
- High school diploma or equivalent; Associate or Bachelor's degree preferred
- Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)
- Experience with Google Docs, cloud services, and other technology tools
- Knowledgeable in technology to communicate via computer, smartphone, or text
- Highly organized and able to multitask and work well with fast-paced directions and instructions
- Able to manage time effectively and efficiently
- Able to organize and manage large amounts of files, tasks, schedules, and information
- Self-directed and able to work without supervision
- Excellent verbal and written communication skills
- Strong customer service and presentation skills
- Able to work nights, weekends, extended hours, and holidays as needed
- Two years' previous experience handling assistant or administrative responsibilities, or experience in customer service or related field preferred
Company Details
Administrative - Virtual Assistant
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We are seeking a highly organized and detail-oriented Administrative / Virtual Assistant to support our team with a wide range of administrative and clerical tasks. The ideal candidate is proactive, tech-savvy, and capable of handling multiple priorities in a remote work environment. This role is essential in ensuring the smooth day-to-day operations of the business.
Key Responsibilities:- Provide general administrative and clerical support
- Manage calendars, schedule meetings, and coordinate appointments
- Handle email correspondence and respond on behalf of the manager/team
- Organize and maintain digital files and documentation
- Prepare reports, presentations, and spreadsheets as needed
- Assist with data entry, database management, and CRM updates
- Conduct online research and compile information
- Assist with travel arrangements and itinerary planning
- Process invoices, track expenses, and assist with basic bookkeeping
- Support project coordination and communication between team members
- Monitor deadlines, follow up on action items, and ensure timely execution
- Proven experience as an administrative assistant, virtual assistant, or similar role
- Excellent written and verbal communication skills
- Strong organizational and time-management abilities
- Proficiency in tools such as Microsoft Office, Google Workspace, Zoom, Slack, Trello, or Asana
- Familiarity with CRM systems and cloud-based file management (e.g., Dropbox, Google Drive)
- High level of discretion and confidentiality
- Ability to work independently and manage tasks with minimal supervision
Company Details
Contractor
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At Cross Miller we are dedicated to helping people build their next dream home, place of business, or property extension. We are searching for a general contractor to help us deliver on these aspirations with high-quality construction work. The general contractor will source and supply their own subcontracting staff and materials to ensure consistently successful construction. They will oversee daily operations of their building projects, manage vendors, and update all relevant parties on project timelines. In doing so, the general contractor will help [ Cross Miller ] grow and evolve our business.
Objectives of this role
* Develop contracted construction projects in collaboration with building staff
* Keep clients updated on the status of their contracted projects
* Communicate new requests and updated preferences to building staff
* Maintain [ Cross Miller ]’s reputation as an excellent source for high-quality building projects to expand our client base
* Help [ Cross Miller ] expand the potential to develop exciting new building projects by sourcing new contracting talent
* Assist [ Cross Miller ] with staying current on new and emerging building codes and specifications
Responsibilities
* Source and purchase any supplies necessary to complete a building project
* Oversee all on-site construction processes
* Hire and onboard new subcontracting staff, and manage existing staff
* Perform construction services alongside subcontracting staff as necessary
* Adhere to the established budget by adjusting costly construction processes
* Serve as a key point of contact between the client and construction staff
Skills and qualifications
* Intuitive time-management skills
* Extensive experience performing building services
* Expert knowledge of sound construction processes
* Excellent problem-solving techniques
* Ability to perform multiple tasks under high degree of pressure
* Clear, confident communication abilities
Preferred qualifications
* Significant management and leadership experience
* Extensive network of connections for sourcing subcontractors and materials
* Comprehensive knowledge of power tools and other construction equipment
* Keen understanding of mathematics and physics
* Strong familiarity with computers, email clients, and project management software
* Consistent availability of transportation to commute to and from construction sites
Remote Virtual Assistant
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Job Title: Remote Virtual Assistant
Company: Sprinklr
Location: Remote (Work from Home)
Job Type: Full-Time / Part-Time
- Comprehensive health insurance (medical, dental, vision)
- Paid time off (vacation, sick leave)
- Paid holidays
- 401(k) with company match
- Flexible working hours and remote work support
- Professional development and training opportunities
- Inclusive and collaborative work culture
- Career advancement in a global SaaS environment
Sprinklr is the world’s leading Customer Experience Management (CXM) platform, trusted by the world’s biggest brands to unify customer experiences across channels, teams, and markets. We help organizations connect with their customers in meaningful ways—and that starts with having a well-organized, efficient, and proactive internal team.
We are seeking a Remote Virtual Assistant to provide high-level administrative support to our team across departments. This role is ideal for a tech-savvy, detail-oriented individual who thrives in a fast-paced remote environment and is passionate about enabling operational excellence.
Key Responsibilities: Administrative Support- Manage calendars, schedule appointments, and coordinate meetings across multiple time zones
- Organize digital files, internal documentation, and assist with administrative processes
- Handle inbox management, communications, and follow-ups on behalf of executives or team leads
- Assist with data entry, internal reporting, and preparation of presentations
- Track project milestones and deadlines
- Assist in organizing and maintaining internal project management tools (e.g., Asana, Trello, or similar)
- Support planning, logistics, and follow-ups related to virtual events, team meetings, or internal initiatives
- Coordinate with clients and partners on scheduling, meeting prep, and task follow-up
- Maintain professional, timely responses to inquiries and requests on behalf of team members
- Support content drafting and light editing for internal communications, newsletters, or social channels
- Assist in scheduling posts and monitoring engagement on platforms like LinkedIn and Twitter
- Research marketing trends or provide logistical support to marketing initiatives
- Maintain digital inventory and ordering of office supplies or tools (if applicable)
- Perform other administrative duties to ensure smooth day-to-day operations
- Minimum 1–2 years of experience as a Virtual Assistant, Executive Assistant, or in an administrative support role
- Excellent organizational and time-management skills
- Strong written and verbal communication abilities
- High level of discretion and professionalism
- Proficiency with Google Workspace and Microsoft Office Suite
- Comfortable using remote collaboration tools (Zoom, Slack, Notion, Asana, etc.)
- Ability to prioritize tasks and manage multiple requests with minimal supervision
- Prior experience in a SaaS, tech, or digital marketing environment
- Familiarity with CRM software such as Salesforce, HubSpot, or similar
- Experience supporting remote or globally distributed teams
- Basic skills in Canva, Adobe tools, or light design work are a plus
- Social media management experience is a bonus
Company Details
Remote Order Entry Clerk
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Sprinklr is the world’s most complete customer experience management (CXM) platform, helping some of the largest global brands connect and engage with customers across every digital channel. As we continue to grow, we are seeking detail-oriented professionals who thrive in fast-paced, tech-driven environments.
We are currently hiring a Remote Order Entry Clerk to support our operations team in processing, managing, and tracking incoming customer orders and internal documentation with accuracy and efficiency.
Job Description:As a Remote Order Entry Clerk at Sprinklr, you will be responsible for ensuring all customer orders and internal service requests are entered into our systems accurately and in a timely manner. You'll work closely with Sales, Customer Success, and Finance teams to support order management processes and maintain excellent data integrity.
Key Responsibilities:- Accurately enter customer orders, subscriptions, and service requests into Sprinklr’s order management or CRM system (e.g., Salesforce)
- Review and verify order details including pricing, contract terms, and product configurations
- Coordinate with cross-functional teams (Sales, Legal, Finance) to resolve discrepancies or missing information
- Maintain digital order files and documentation for audit and compliance purposes
- Update order status and communicate updates to internal teams as needed
- Identify and escalate issues with orders that require approvals or special handling
- Assist with reporting on order entry volume, error trends, and processing times
- Contribute to process improvement initiatives related to order entry and workflow automation
- 1+ year of experience in data entry, order processing, or administrative support (preferably in a SaaS, B2B, or tech environment)
- Strong attention to detail with a high degree of accuracy
- Excellent written and verbal communication skills
- Proficiency in Microsoft Excel and Google Workspace
- Experience using CRM or ERP systems (Salesforce, NetSuite, Oracle, etc.)
- Ability to handle sensitive data with discretion
- Self-motivated, organized, and capable of managing multiple tasks independently
- Prior experience with SaaS or software-related order entry
- Familiarity with subscription billing or quoting tools (CPQ systems)
- Understanding of basic sales and contract terminology
- Experience working remotely in a global team environment
- Comprehensive health insurance (medical, dental, vision)
- Paid time off (vacation, sick leave, personal days)
- Paid company holidays
- 401(k) with company match
- Remote work flexibility and home office support
- Professional development and training resources
- Inclusive, global work culture and team support
Sprinklr is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive and diverse workplace and welcome applications from all qualified individuals, regardless of race, gender identity, age, disability, or background.
Company Details
Remote Live Chat Support Specialist
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Sprinklr is a leading enterprise software company focused on helping the world’s largest brands create human experiences at scale across digital channels. We are seeking a Remote Live Chat Support Specialist to join our customer experience team.
In this role, you'll provide real-time assistance to Sprinklr clients and platform users via live chat. You’ll act as the first point of contact for troubleshooting issues, answering inquiries, and ensuring each interaction reflects Sprinklr’s commitment to excellent service and customer-centric support.
Key Responsibilities:Live Chat Support:
- Engage with customers via live chat, providing timely and accurate assistance
- Troubleshoot basic issues and guide users through platform navigation and problem resolution
- Assist users with questions about account setup, features, billing, and usage
Customer Service Excellence:
- Deliver empathetic, helpful, and professional support
- Maintain a customer-first attitude, ensuring every interaction adds value
- De-escalate concerns and ensure client satisfaction
Problem Resolution & Collaboration:
- Own customer issues and see them through to resolution
- Collaborate with technical support, engineering, and account teams when escalation is needed
- Provide insights based on customer feedback to improve Sprinklr products and processes
Data & Documentation:
- Accurately document all customer interactions in Sprinklr’s internal CRM
- Update customer records, log common issues, and contribute to internal reporting
Knowledge Base Contribution:
- Help improve internal knowledge resources based on recurring inquiries
- Contribute to user guides, FAQs, and troubleshooting documents
- 1+ years in a customer support or live chat role (preferably SaaS or tech-based)
- Excellent written communication skills
- Fast and accurate typing speed (40–50 WPM minimum)
- Strong problem-solving skills and high attention to detail
- Experience with customer support software (Zendesk, Salesforce, Intercom, etc.)
- Comfortable handling multiple chat conversations simultaneously
- Self-starter with the ability to work independently in a remote environment
- Familiarity with the Sprinklr platform (or similar CX/CXM software)
- Experience in B2B tech or SaaS environments
- Prior work in remote, globally distributed teams
- Understanding of common technical support practices
Company Details
Level 1 Help Desk Analyst
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We are seeking a dedicated and knowledgeable Level 1 Help Desk Analyst to join our dynamic IT support team. This entry-level position is ideal for individuals who are enthusiastic about technology and customer service, providing the opportunity to assist users with various IT-related concerns. As a Level 1 Help Desk Analyst, you will serve as the first point of contact for technical issues, offering support via phone, email, and ticketing systems. You will be responsible for troubleshooting a wide range of hardware and software problems, guiding users through step-by-step solutions in a timely manner. Additionally, you will document and track all reported issues in our ticketing system, ensuring effective communication between technical teams and end-users. The ideal candidate will possess excellent problem-solving skills, a strong sense of customer service, and the ability to work effectively in a fast-paced environment. This role provides an excellent foundation for a career in IT support, with opportunities for growth and advancement. If you are passionate about helping others with their technology challenges and eager to learn more in the field, we encourage you to apply and become a vital part of our team.
Responsibilities- Provide technical support and assistance to end-users via phone, email, and chat
- Diagnose and resolve basic hardware and software issues
- Document and track all support requests in the ticketing system
- Escalate unresolved issues to higher-level technical support
- Assist in the setup and configuration of new devices and software
- Maintain knowledge base articles and user documentation
- Deliver exceptional customer service while adhering to service level agreements (SLAs)
- High school diploma or equivalent; associate degree in a related field preferred
- Prior experience in a customer service or technical support role is an advantage
- Basic understanding of computer systems, hardware, and software
- Familiarity with operating systems such as Windows and macOS
- Excellent verbal and written communication skills
- Strong analytical and problem-solving abilities
- Ability to work well in a team-oriented environment and adapt to changing priorities
- Uncapped earning incentive
- Permanent work from home position
- All computer equipment provided
- Full Time
- A comprehensive and highly competitive benefits package
- Dental Insurance
- Health Insurance
- Vision Insurance
- 401K
- Paid Time Off
- Paid Emergency Time Off
- Keeping your community safe and making a difference
If you are a tech-savvy individual with a passion for helping others, we encourage you to apply for the Level 1 Help Desk Analyst position at Allied Mineral Products LLC.
Company Details
Entry level Customer Service Representative
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We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our valued customers, helping to create a positive experience through effective communication and problem-solving. Your primary responsibilities will include addressing customer inquiries, resolving issues, and providing information about our products and services. We pride ourselves on delivering exceptional service, and we believe that a great customer experience begins with a knowledgeable and friendly representative. Therefore, your ability to listen to customer needs and act with empathy will be crucial to your success. As part of a vibrant work environment, you will have opportunities for professional development and advancement. We value our employees and recognize their contributions to our success, making this a great place to build a career in customer service. If you are a proactive individual with excellent communication skills and a passion for helping others, we would love to hear from you. Apply today to join our team and become a key player in maintaining our commitment to high-quality customer service that fosters loyalty and customer satisfaction.
Responsibilities- Provide outstanding service to customers via phone, email, and chat
- Handle customer inquiries and complaints with professionalism and empathy
- Resolve issues and find effective solutions in a timely manner
- Maintain detailed records of customer interactions and transactions
- Educate customers about products and services to enhance their experience
- Collaborate with other departments to ensure a seamless customer experience
- Stay updated on product knowledge and company policies to provide accurate information
- High school diploma or equivalent; associate or bachelor’s degree preferred
- Proven experience in customer service or a related field
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Ability to work in a fast-paced environment and manage time effectively
- Proficiency in using customer service software and Microsoft Office Suite
- Flexibility to work various shifts, including evenings and weekends