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The Data Entry Clerk is responsible for providing support planning, scheduling, and job set-up. This includes responding to client support requests, assigning technicians to specific work orders, and providing administrative assistance to the team.

Essential Position Functions:

• Maintain spreadsheets and internal database to track important customer information and orders.
• Transfer data from client database to an internal database.
• Update customer information in a database.
• Organize existing data in a spreadsheet, client database, and internal database.
• Verify outdated data and make any necessary changes to records.
• Operate common office equipment, like computers, scanners and printers.
• Search for and investigate information contained in files.
• Perform regular database backups to secure data.
• Input text-based and numerical information from source documents.
• Provide occasional administrative support.
• Sort and organize hard copies of paperwork after entering data electronically.
• Review data for deficiencies or errors.
• Assist with special projects that require large amounts of data entry.
• Provide data entry support across departments on an ad-hoc basis.
• Type in data quickly and efficiently.
• Other duties as required.

Education and/or Experience:

• High school diploma or GED required.
• Must have intermediate Microsoft Office (Word, Excel, Outlook) skills.
• Must be able to efficiently use a Windows-based computer.
• Ability to prioritize and complete assignments accurately and in a timely manner.
• Able to effectively handle multiple priorities with a strong attention to detail in a fast-paced environment.
• Strong interpersonal, organizational, verbal and written communications skills.
• Must be able to work alone, and with a team.
• Must be able to pass a drug screen and criminal background check.

Essential Duties and Responsibilities:

• Develops and maintains customer relationships utilizing basic Customer Experience Strategy (CES) concepts; engages customers in a friendly and professional manner to build trust and respect; delivers the "Unexpected Discount Tire Experience".
• Provides answers to basic customer inquiries; troubleshoots and diagnoses technical/ product issues; escalates complex inquiries to Sales Specialist.
• Determines customer needs and expectations; empowers customer with the knowledge and tools necessary to "Select the Right Tire" for their needs and budget while ensuring that "Our first consideration is the Safety of the Customer".
• Validates product requirements such as sizing, fitment and safety standards; ensures product recommendations align with industry & company safety standards.
• Entrusted to provide customers special pricing, rebates, discounts or adjustments in order to resolve issues and achieve highest level of customer satisfaction.
• Assist customers in navigation through the Treadwell, BOPIS, and Pit Stop Experience Offers Refund or Replacement certificate for tire purchases.
• Meets business defined Key Performance Indicators (KPIs).
• Follows up on "Found it Lower? Let us know!" inquiries; communicates Company's lowest price offer with customers to win back business and finalize purchase.
• Assists employees or customer by answering questions related to Discount Tire / Discount Tire Direct processes, procedures and services.
• Completes work in a timely and accurate manner while providing exceptional customer service.
• Other duties as assigned.

Qualifications:

• Ability to communicate with customers via written communication is necessary.
• One year sales related experience is preferred. Automotive, Tire industry or Discount Tire store experience is a plus.
• Basic understanding of products and services the Company offers is necessary.
• Basic understanding of CES lead action concepts. Ability to build professional relationships with customers and cross functional teams. Must demonstrate strong attention to detail and data accuracy.
• This position requires excellent verbal and written communication skills; including attentive and active listening to identify and address the customer's needs.
• Customer service skills, including the ability to manage and respond to different customer situations while maintaining a positive and friendly attitude are essential. Basic level computer experience, including skills in Microsoft Word and Excel, is necessary.
• The ability to work successfully independently and within a team is necessary.
• The ability to work efficiently under pressure, accurately meet deadlines, present a professional demeanor and work well independently is essential.
• In addition, organizational and problem solving skills, a can-do attitude, and the ability to adjust to changing requirements are essential.
• Maintaining confidentiality, treating others with respect and upholding Company values are key attributes.

The Office Manager plays a critical role in the success of the organization, serving as both the backbone of our daily operations and a key ambassador of our company culture. This position requires a highly organized, detail-oriented, and experienced professional who thrives in a fast-paced environment and is dedicated to maintaining efficiency across all aspects of the workplace.

The Office Manager will be the face of the office, interacting daily with employees, School employees/administrators, parents/guardians, and students. They are responsible for keeping the office running smoothly, managing schedules and supplies, coordinating logistics, and ensuring the work environment is both welcoming and productive.

Essential Functions

· Oversee day-to-day office operations, ensuring efficiency and consistency in all administrative processes.

· Coordinate with School District activities staff to meet district travel needs

· Scheduling & coordinating the travel needs of various community organizations

· Create weekly driver schedules for both motor coach and school bus

· Lead the core business functions including payroll, accounts receivables/payable, and human resources

· Develop and implement employee training program and manage the School staff Type III compliance program

· Participate in district contract negotiations

· Complete quarterly government reporting & and maintain relations with all agencies

· Provide recruiting support by coordinating interview schedules, tracking resumes/applications, and managing candidate communication.

· Monitor and replenish office supplies, ensuring stock levels meet organizational needs.

· Serve as the primary contact for office-related matters such as maintenance, mail, shipping, equipment, billing, and errands.

Required Education and Experience

• Previous experience as an Office Manager in any setting.
• Excellent time management, multitasking, and organizational skills.
• Exceptional attention to detail and strong problem-solving abilities.
• High level of proficiency in Microsoft Office Suite.
• Strong written and verbal communication skills.

Benefits:

• 401(k)
• Flexible schedule
• Health insurance
• Paid time off

We are seeking a highly organized and detail-oriented Virtual Assistant to provide administrative support to our team. The ideal candidate will be proficient in various office management tasks and possess strong communication skills. This role requires a proactive individual who can manage multiple responsibilities effectively while maintaining a high level of professionalism.

Responsibilities

• Manage calendars, schedule appointments, and coordinate meetings for team members.
• Provide customer support through various channels, ensuring excellent service and timely responses.
• Perform data entry tasks, maintaining accurate records and filing systems.
• Assist with bookkeeping and basic accounting tasks using QuickBooks.
• Handle front desk duties, including managing multi-line phone systems and greeting clients virtually.
• Utilize Microsoft Office and Google Workspace for document creation, editing, and collaboration.
• Proofread documents for accuracy and clarity before distribution.
• Support office management activities, including inventory management and supply ordering.
• Maintain confidentiality of sensitive information while managing administrative tasks.
• Exhibit strong organizational skills to prioritize tasks effectively and meet deadlines.

Experience

• Previous experience as a Virtual Assistant or in an administrative role is preferred.
• Familiarity with office management practices and procedures is essential.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace applications.
• Experience with QuickBooks or similar accounting software is a plus.
• Strong clerical experience with attention to detail in data entry and filing systems.
• Excellent customer service skills with a focus on phone etiquette and client interaction.
• Bilingual candidates are encouraged to apply to enhance communication with diverse clientele.

We are looking for a customer-oriented service representative. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities
Customer Service Responsibilities list:
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Requirements

Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
High school diploma

The Data Entry Typist plays a critical role in maintaining accurate and up-to-date records across various departments. This position is responsible for typing and entering data from source documents into digital formats with speed and accuracy, supporting the smooth operation of administrative and business functions.

• Accurately enter data from paper documents, PDFs, and other sources into digital systems
• Verify data for accuracy, completeness, and consistency
• Maintain organized electronic and physical filing systems
• Prepare reports, spreadsheets, and documentation as required
• Handle confidential and sensitive information with discretion
• Collaborate with team members and departments to retrieve or clarify data
• Assist with administrative tasks such as scanning, printing, and document preparation
• Meet daily and weekly data entry targets and deadlines

• High school diploma or equivalent required
• Proven experience as a data entry clerk or typist preferred
• Excellent typing speed and accuracy (minimum 45 WPM recommended)
• Strong attention to detail and ability to spot errors
• Proficiency in Microsoft Office Suite, especially Excel and Word
• Familiarity with data entry software and office equipment
• Good organizational and time management skills
• Ability to work independently and as part of a team

• Competitive hourly wage
• Health, dental, and vision insurance (for eligible full-time employees)
• 401(k) with company match
• Paid time off and holidays
• Opportunities for growth within a stable, supportive company
• Friendly and collaborative work environment

At RMH Franchise Corporation, we are a dynamic and growth-driven organization that operates over 130 Applebee’s® Grill + Bar restaurants across multiple states. We are committed to delivering exceptional guest experiences, developing great people, and being a valued member of the communities we serve. Our mission is simple: Passion to Serve.

The Restaurant Manager is responsible for overseeing all aspects of restaurant operations at an assigned location. This includes managing staff, ensuring top-notch guest service, maintaining operational excellence, and achieving business objectives in sales, profitability, and employee development. The ideal candidate is a results-oriented leader with a passion for hospitality and team building.

• Lead daily restaurant operations to ensure a consistent and high-quality guest experience.
• Recruit, train, and develop a high-performing team to meet company standards.
• Manage labor, food cost, and inventory control in alignment with financial goals.
• Ensure compliance with all health and safety regulations and RMH operational policies.
• Foster a positive work environment and a strong team culture.
• Handle guest concerns with professionalism, urgency, and a solution-focused approach.
• Execute marketing initiatives and local store promotions.
• Maintain facility cleanliness and overall appearance of the restaurant.
• Collaborate with upper management to implement strategies that improve restaurant performance.

• 2+ years of restaurant management experience, preferably in a casual dining environment
• Strong leadership and communication skills
• Ability to multitask and work in a fast-paced environment
• Understanding of restaurant financials, P&L statements, and performance metrics
• Proficient in Microsoft Office and restaurant management systems
• High school diploma or equivalent required; college degree in hospitality or business preferred
• Must be able to work a flexible schedule including nights, weekends, and holidays

• Competitive salary and bonus potential
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holiday pay
• Career advancement opportunities within a growing company
• A fun and inclusive team culture

At GenBio, much of our success can be attributed to the strength of our marketing division. To build on the momentum, we’re searching for a highly qualified marketing coordinator who can contribute to existing programs while assisting with development of new initiatives aligned with company and client goals. The ideal candidate will have experience in a wide range of marketing functions, including communications, advertising, branding, digital, and social media. The marketing coordinator must be an organized multitasker, able to handle many diverse projects simultaneously and meet tight deadlines.

Objectives of this role:

• Assist in developing and implementing the company’s brand strategy
• Ensure that all marketing efforts serve immediate and long-term business goals by identifying and executing improvements for processes, content, and lead generation
• Prepare marketing activity reports and metrics for program success
• Compile market research, forecasts, competitor analyses, campaign results, and consumer trends
• Support the development and maintenance of internal tools, including credentials database, trackers, global contact directory, and intranets
• Build knowledge and education regularly through workshops, research, and seminars, and share best practices and local marketing tactics with team members

Preferred skills and qualifications:

• Bachelor’s degree (or equivalent) in marketing, advertising, or communications
• Familiarity with content management systems (CMS) and customer relationship management (CRM) tools
• Working knowledge of HTML and design and email software
• Experience in budgeting and forecasting

GenBio’s marketing team is looking for a content writer who understands web writing, SEO best practices, and brand-centered storytelling. They will craft various content types — including website copy, blog posts, social posts, and product descriptions — that address our target audiences and promote our brand. They will research industry topics and trends, optimize content for organic search, revise and edit pieces, and collaborate with other writers and marketers to ensure brand consistency. Ideal candidates will be creative, strategic, detail-oriented, and able to meet deadlines.

Objectives of this role:

• Produce quality writing that connects with target audiences, boosts engagement, and enhances brand awareness
• Promote GenBio’s mission and vision through clear, compelling content
• Generate pitches based on current events and market trends
• Increase website traffic by following SEO best practices
• Complete writing assignments within project specifications and deadlines
• Market products and services through blog posts, ebooks, email, and more

Preferred qualifications:

• Proven experience as a content writer or copywriter
• Ability to collaborate with other writers and receive and give feedback
• Compelling writing style, voice, and tone
• Experience using content management systems like WordPress or Drupal
• Positive attitude and a willingness to learn
• Portfolio of relevant writing samples