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A Customer Service Representative (CSR) serves as the first point of contact for customers, addressing questions and concerns related to a company's products or services through phone, email, or chat. Primary responsibilities include resolving issues, offering product information, processing orders, and ensuring a high level of customer satisfaction through effective communication and problem-solving. Key traits for success in this role include empathy, patience, active listening, and proficiency in customer service tools and software.

Duties / Responsibilities:

• Communicate with customers via phone or in person to provide information about products and services, process orders, close accounts, or gather details regarding complaints.
• Maintain accurate records of customer interactions, including inquiries, complaints, comments, and the actions taken to resolve issues.
• Verify that necessary changes or corrections have been made to effectively resolve customer concerns.
• Calculate service charges, collect payments or deposits, and coordinate billing arrangements as needed.
• Escalate unresolved customer issues to the appropriate department for further review and resolution.
• Analyze insurance policy terms to determine whether specific losses are covered under the policy.
• Follow up with customers to respond to inquiries, share updates on claim investigations, or communicate planned adjustments.
• Address customer complaints related to service or billing by facilitating activities such as merchandise exchanges, refunds, or billing corrections.
• Review and compare disputed items with original orders and invoice records; prepare accurate documentation for returned goods.
• Gather and evaluate all relevant information to assess the validity of customer complaints and identify potential contributing factors, such as weather-related impacts on utility bills.

Skills / Requirements / Qualifications

• Active Listening: Fully focusing on what others are saying, taking the time to understand their points, asking relevant questions, and avoiding inappropriate interruptions.
• Verbal Communication: Clearly and effectively conveying information when speaking with others.
• Customer Service Orientation: Proactively seeking opportunities to assist and support customers.
• Persuasion: Influencing others to consider different viewpoints or change their behavior when appropriate.
• Reading Comprehension: Interpreting and understanding written content in work-related documents.
• Critical Thinking: Applying logical reasoning to evaluate options, identify strengths and weaknesses, and develop effective solutions.
• Written Communication: Writing clearly and appropriately based on the needs of the audience.
• Coordination: Aligning personal actions with those of others to work efficiently and collaboratively.
• Social Awareness: Recognizing and understanding the emotions and reactions of others.
• Negotiation: Facilitating discussions to resolve differences and reach mutually beneficial agreements.

Job Zones
Title: Job Zone Two – Some Preparation Needed

Education: These roles typically require a high school diploma.

Related Experience: Some prior work-related experience, knowledge, or skills are usually beneficial. For instance, a teller would gain an advantage from previous experience in customer-facing roles.

Job Training: Positions in this zone generally require a few months to one year of on-the-job training, often working alongside experienced colleagues. Some roles may also be linked to formal apprenticeship programs.

Job Zone Examples: These jobs often focus on applying practical knowledge and interpersonal skills to assist others. Common examples include customer service representatives, retail sales associates, forest firefighters, physical therapist aides, sheet metal workers, and bank tellers.

As a valuable member of our remote team, your responsibilities in these roles revolve around providing top-notch email support to our clients and customers. We actively encourage both beginners and individuals with some experience to apply. If you're new to email support, don't worry we provide the training and support needed to excel in your role. Your contributions play a pivotal role in delivering outstanding service to our clients.
Qualifications:

Beginners are wholeheartedly welcome, and no prior email support. experience is necessary. We value qualities such as strong communication skills, adaptability, and a willingness to learn. If you're new to email support, we're here to support your growth and development.
Requirements:

To excel in these roles, you'll need to meet a few basic requirements:
Access to a reliable computer with a stable internet connection.

Compensation:

These positions offer competitive hourly pay rates, ranging from $25 to $5 an hour. We believe in recognizing your dedication and providing fair compensation for your work. Additionally, there may be opportunities for additional benefits, career advancement, and professional development to enhance your experience and support your long-term career goals in email support.
Work Hours:

Experience the flexibility of remote work by creating your own work schedule. We understand that everyone has unique commitments and schedules, so we empower you to establish a work routine that aligns seamlessly with your life.
Reporting Structure:

Throughout your journey with us, you will have a dedicated supervisor who will provide guidance, support, and mentorship tailored to your needs. Our team structure is meticulously designed to ensure that you have the necessary resources and assistance to not only succeed in your role but also thrive and make a meaningful contribution to our client support efforts.
Application Process:

Applying for these Email Support Remote Jobs is straightforward. Just click the "Apply Now" button below to commence your journey with us. We eagerly anticipate reviewing your application and potentially welcoming you to our remote team, where you can make a meaningful impact on our clients' businesses, whether you're an experienced professional or a beginner.

Our company culture is founded on principles of inclusivity, teamwork, and a commitment to delivering exceptional email support. Even in our virtual work environment, you'll experience a strong sense of camaraderie among our team members. We value open communication, encourage innovative thinking, and are dedicated to providing the highest level of support to our clients.
FAQ Section:

Q1: Is prior email support experience required for these roles? A1: No, prior email support experience is not necessary. We actively welcome individuals who are new to the field and provide the training and support you need to excel in email support.

Q2: Can I choose my work hours in these roles for beginners? A2: Absolutely! We offer flexible scheduling options to accommodate your unique needs and preferences.

Q3: Are there opportunities for career growth in these email support positions? A3: Yes, we are committed to offering growth opportunities and additional benefits to support your ongoing career development in the field of email support.

Q4: What types of email support inquiries will I handle in these roles? A4: Your responsibilities may encompass various email support tasks to assist our clients and customers.
Conclusion:

If you're eager to start your career in email support with hourly pay rates ranging from 35 to 45, we invite you to apply for Email Support Remote Jobs. Join our team and make a significant difference in the world of client support while enjoying the benefits of remote work. Click the "Apply Now" button to get started on your rewarding career journey

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Are you looking to start a new career with a company that invests in your growth? Join us, a trusted leader in the supplemental insurance industry for over 50 years. We are currently hiring entry-level professionals for a remote Benefits Representative position to help service our growing client base across the country.

This is an ideal opportunity for recent grads, career changers, or anyone seeking a flexible, remote job with high earning potential.

Job Responsibilities:
• Provide exceptional customer support via phone, email, and virtual meetings
• Help clients understand their insurance benefit options
• Answer questions about coverage, plans, and policies
• Schedule and conduct virtual consultations with new and existing customers
• Maintain up-to-date knowledge of our products and services
• Support clients in making informed decisions about their benefit needs

Entry-Level Qualifications:
• No prior experience in insurance or customer service required
• Strong communication skills – written and verbal
• Comfortable working remotely with basic tech knowledge (Zoom, email, etc.)
• Must be 18+ and authorized to work in the U.S.
• Motivated, reliable, and ready to learn

What We Offer:
• Work From Home (100% Remote)
• Residual Income Opportunities
• Flexible Schedule (Full-Time or Part-Time)
• Career growth into leadership and management roles
:
Remote Customer Service Jobs
• Entry-Level Remote Jobs
• Work From Home Jobs Hiring Now
• Sales & Benefits Advisor
• No Experience Jobs
• Customer Support Representative (CSR)
• Virtual Insurance Sales

Apply Now!
Ready to build a career where you control your income, schedule, and success? Apply today and join a remote-first team that empowers you with the training and tools to thrive in the growing world of benefits and customer support.

We are seeking a Project Manager to oversee the financial aspects of ongoing projects. Responsibilities include monitoring project budgets, analyzing variances, approving expenses, and ensuring timely billing and payment collection from clients. This role may also involve contributing to process improvement initiatives aimed at optimizing the flow of project-related financial information and enhancing overall efficiency.

Position Summary
The Project Accountant is primarily responsible for supporting the project team with tasks related to contract modifications, compliance, payment processing, reporting, and other project-related financial duties. Occasional travel to project sites may be required to participate in job status review meetings, with transportation provided if necessary. This role reports directly to the Senior Accountant.

Essential Functions

• Handle all accounting responsibilities associated with assigned projects.
• Support project teams by responding to accounting-related questions and providing necessary assistance.
• Oversee the processing of invoices, payments, and ensure compliance throughout each project.
• Maintain a clear understanding of compliance obligations specific to assigned projects.

Responsibilities

• Accurately process vendor invoices within designated timeframes.
• Ensure timely and precise processing of subcontractor payments.
• Collect, organize, and track all necessary compliance documentation.
• Prepare various financial reports, including Payroll, Accounts Receivable, Contract Status, and Job Cost reports.
• Enter owner billings into the Timberline accounting system.
• Modify job cost reports as needed to reflect current project data.
• Perform other related duties as required or assigned.

Qualifications

• Associate’s or Bachelor’s degree in Accounting or a related business field.
• At least 2 years of experience as an accountant or bookkeeper.
• Previous experience in the construction industry is preferred.
• Proficient in data entry, accounts payable, accounts receivable, and vendor payment processing.
• Excellent verbal and written communication skills.
• Core competencies include strong communication, teamwork, initiative, and reliability.

We are seeking a highly organized, proactive, and resourceful Personal Assistant to provide personalized administrative support in a well-organized and timely manner. The ideal candidate will manage daily tasks, schedules, and communications to ensure smooth operations and allow the employer to focus on high-level priorities.

• Act as the first point of contact, managing correspondence, emails, and phone calls
• Manage and organize schedules, appointments, and meetings
• Make travel arrangements (flights, accommodations, itineraries, etc.)
• Handle errands, shopping, and personal tasks as needed
• Maintain records and filing systems (digital and physical)
• Prepare reports, presentations, and briefs
• Liaise with clients, staff, and external partners professionally
• Manage projects and deadlines with minimal supervision
• Run personal and administrative errands as needed
• Ensure discretion and confidentiality at all times

• Proven experience as a Personal Assistant or in a similar administrative role
• Excellent verbal and written communication skills
• Strong organizational and time management abilities
• Tech-savvy with proficiency in MS Office, Google Workspace, calendar tools, etc.
• Ability to multitask and prioritize daily workload
• High level of discretion and confidentiality
• Problem-solving attitude and attention to detail
• Valid driver’s license (if travel or errands are part of the job)

Experience supporting executives or entrepreneurs

• Familiarity with booking systems, travel platforms, and CRM software

• May require occasional evenings or weekends based on workload
• Hybrid or remote work arrangements may be available depending on the employer’s needs

We’re looking for a motivated, organized, and proactive individual to join our team as an Entry-Level Project Manager . This is an ideal opportunity for someone looking to launch a career in project management—no prior experience or degree required. We provide comprehensive training, mentorship, and career development support to help you succeed.

In this role, you’ll work closely with experienced project managers and cross-functional teams to support the planning, coordination, and execution of various projects. You’ll gain hands-on experience while developing the leadership, communication, and organizational skills essential for long-term success.

• Support the planning, execution, and tracking of project tasks and timelines
• Assist in coordinating resources and team members to ensure project milestones are met
• Communicate with internal teams to monitor progress and gather updates
• Participate in team meetings, document action items, and follow up as needed
• Help identify and resolve issues or roadblocks with guidance from senior team members
• Ensure tasks are completed on time and to quality standards
• Learn and apply best practices in project management tools and techniques

• Full, hands-on training with step-by-step guidance
• Ongoing mentorship from experienced project managers
• Opportunities to work on real projects from day one
• A clearly defined career path with opportunities for advancement
• A supportive, collaborative work environment
• Access to project management tools and certifications as you grow

• Strong organizational and time management skills
• Excellent communication and teamwork abilities
• Eagerness to learn and take initiative
• Problem-solving mindset and attention to detail
• Ability to adapt to changing priorities and work in a fast-paced environment
• Basic computer skills (Microsoft Office, Google Workspace, etc.)

• No college degree required
• Previous experience in customer service, retail, administration, or coordination roles is a plus—but not required
• A genuine interest in project management and team leadership

If you’re looking to start a rewarding career path with room to grow—and you’re ready to learn, contribute, and make an impact—we encourage you to apply.

We are looking for a detail-oriented and results-focused Project Manager to lead projects from start to finish. This role involves coordinating teams, managing schedules, ensuring budgets are met, and maintaining clear communication with stakeholders to deliver successful outcomes on time and within scope.

Key Responsibilities:

• Define project scope, goals, and deliverables that align with business objectives.
• Develop detailed project plans, timelines, and resource allocations.
• Lead cross-functional teams to execute project tasks effectively and efficiently.
• Manage project budgets, track spending, and report on variances.
• Identify potential risks and develop mitigation strategies.
• Provide regular project updates to stakeholders and senior management.
• Coordinate internal resources and third parties/vendors for execution.
• Ensure projects meet quality standards and comply with company and industry regulations.
• Conduct post-project evaluations and implement lessons learned.

We are looking for a motivated and organized Entry-Level Project Manager to assist in planning, coordinating, and executing projects across various departments. This role is ideal for a recent graduate or someone with limited experience who is eager to grow their project management skills in a fast-paced, supportive environment.

Key Responsibilities:

• Assist in defining project scope, objectives, and deliverables.
• Support senior project managers in developing project plans and schedules.
• Coordinate tasks and resources to ensure project milestones are met.
• Monitor project progress and provide status updates to stakeholders.
• Help manage project documentation, including meeting notes, reports, and schedules.
• Identify and help resolve project issues or bottlenecks.
• Communicate effectively with team members and stakeholders.
• Ensure project activities comply with company policies and procedures.

Required Qualifications:

• Bachelor’s degree in Business, Management, Communications, or a related field.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Basic understanding of project management principles.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Willingness to learn and adapt in a dynamic environment.

Preferred Qualifications:

• Internship or coursework in project management or related experience.
• Familiarity with project management tools (e.g., Trello, Asana, Microsoft Project).
• Knowledge of Agile or other project methodologies is a plus.
• PMP or CAPM certification (or working toward certification) is a bonus.

What We Offer:

• Hands-on training and mentorship from experienced project managers.
• Opportunities for professional growth and certification support.
• Collaborative team environment.
• Competitive salary and benefits package.

We are seeking a highly motivated and detail-oriented Staff Accountant to join our growing finance team. In this entry-level position, you will play a key role in improving our Accounts Payable (AP), Expense, and General Ledger (GL) accounting processes.

Your work will directly impact our ability to optimize cash flow, reduce outstanding payables, and ensure the accurate, timely recording of financial transactions. You’ll also have the opportunity to support various special projects that contribute to the broader goals of the finance team.

What You’ll Do:

• Assist in managing daily AP and expense processing workflows
• Support monthly close and reconciliation processes
• Ensure timely and accurate transaction postings
• Collaborate cross-functionally to support accurate financial reporting
• Participate in ad hoc projects and process improvements

What We’re Looking For:

• Based in or willing to relocate to the San Francisco Bay Area
• Bachelor’s degree in Accounting, Finance, or a related field
• Strong attention to detail and organizational skills
• Proactive, self-motivated, and eager to learn
• Excellent communication and problem-solving skills

Why Join DroneDeploy?

• Remote-first work environment with flexible schedules
• Named a Best Place to Work in the SF Bay Area
• Commitment to growth and internal career development
• Inclusive, family-friendly culture and benefits
• Be part of a mission-driven team at the forefront of climate and construction tech

Ready to launch your accounting career at a fast-growing tech company?
Apply now and help us shape the future of reality capture.

We are seeking a detail-oriented and customer-focused Remote Technical Support Specialist to join our team. In this role, you will be the first point of contact for customers experiencing technical issues, providing timely solutions, guidance, and troubleshooting across a variety of hardware, software, and network systems. You will play a key role in ensuring customer satisfaction by delivering excellent technical assistance and clear communication.

• Provide technical support via phone, email, chat, or ticketing systems.
• Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues.
• Walk customers through step-by-step solutions in an easy-to-understand manner.
• Document issues, resolutions, and customer interactions in the support system.
• Escalate complex problems to higher-level support or engineering teams when necessary.
• Assist in setting up, configuring, and maintaining customer accounts or systems.
• Stay updated on company products, services, and industry technology trends.
• Deliver excellent customer service with patience, empathy, and professionalism.

• Proven experience in a technical support or help desk role (remote experience preferred).
• Strong knowledge of operating systems (Windows, macOS, Linux) and mobile platforms.
• Familiarity with networking, cloud applications, and troubleshooting tools.
• Excellent verbal and written communication skills.
• Ability to multitask, prioritize, and work independently in a remote environment.
• Strong problem-solving and critical-thinking skills.
• High-speed internet connection and reliable home office setup.

• Experience with ticketing systems (e.g., Zendesk, Freshdesk, Jira, ServiceNow).
• Knowledge of remote desktop applications and support tools.
• Basic understanding of IT security practices.
• Certifications such as CompTIA A+, Network+, or similar are a plus.

• Flexible remote work environment.
• Competitive salary and performance-based incentives.
• Opportunities for professional growth and training.
• Supportive and collaborative team culture.