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Billing Specialist
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Job Description
We are seeking a detail-oriented and highly organized Billing Specialist to join our finance team. In this crucial role, you will be responsible for managing the billing process, ensuring that invoices are accurate, timely, and in compliance with company policies and regulations. You will interact with various departments to gather necessary information, reconcile customer accounts, and resolve any discrepancies that may arise. The successful candidate will have a strong analytical mindset, excellent communication skills, and the ability to work collaboratively in a fast-paced environment. You will also play a key role in improving billing procedures and implementing best practices to enhance efficiency. Our organization values professionalism and strives to create a friendly work atmosphere where all employees are encouraged to contribute their ideas. In this position, you will not only contribute to the financial health of the company but also have opportunities for personal and professional growth. If you are passionate about accuracy and excellence in financial processes, we invite you to apply for this exciting opportunity to make a significant impact on our organization's billing operations.
- Prepare and issue invoices to clients accurately and on time.
- Review billing discrepancies and resolve any issues with customers promptly.
- Maintain organized records of billing transactions and customer accounts.
- Collaborate with internal departments to gather information for billing and resolve discrepancies.
- Perform account reconciliations to ensure all payments and invoicing are accurate and handled correctly.
- Monitor accounts receivable aging reports and follow up on outstanding balances.
- Assist with month-end and year-end closing processes related to billing and revenue recognition.
- Proven experience as a billing specialist or similar role in finance or accounting.
- Proficiency in billing software and Microsoft Office Suite, particularly Excel.
- Strong attention to detail and accuracy in data management and reporting.
- Excellent communication skills, both written and verbal, to interact with clients and internal teams.
- Ability to analyze complex billing issues and provide effective solutions.
- Knowledge of accounting principles and practices relevant to billing and invoicing.
- Strong organizational skills with the ability to manage multiple tasks and deadlines efficiently.
Company Details
CUSTOMER SERVICE REPRESENTATIVE
Posted today
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Job Description
The Company Specialises in ;
- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.
# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.
# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways.
Company Details
Registered Nurse (Care Coordinator)
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Job Description
We are seeking a compassionate and experienced Registered Nurse (Care Coordinator) to join our growing remote healthcare team. This role involves supporting patients virtually, coordinating care plans, and ensuring the highest quality of clinical support and patient satisfaction.
Key Responsibilities:
•Provide virtual patient support and health education.
•Coordinate care plans and communicate with healthcare providers.
•Review patient data and monitor ongoing care needs.
•Document all patient interactions accurately in the electronic health record (EHR) system.
•Maintain compliance with HIPAA and organizational standards.
Qualifications:
•Active Registered Nurse (RN) license in the United States.
•Minimum of 1 year of nursing or telehealth experience preferred.
•Strong communication and critical-thinking skills.
•Comfortable using digital tools and EHR platforms.
•Empathetic, professional, and detail-oriented.
Compensation:
•$38–$48 per hour, depending on experience.
Benefits:
•Fully remote position.
•Paid training and growth opportunities.
•Flexible schedule and supportive work culture.
How to Apply:
Qualified candidates are encouraged to apply by submitting their resume and a brief cover letter describing their relevant experience and passion for patient care.
Company Details
Data Entry Clerk
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Job Description
We are seeking a detail-oriented and reliable Data Entry Clerk to join our administrative team. The ideal candidate will be responsible for accurately entering, updating, and maintaining organizational records and program data. This role plays a vital part in supporting operations, reporting, and outreach services that help us serve the Deaf community more effectively.
Key Responsibilities- Enter, update, and verify data in company databases and systems
- Maintain accurate records of program participants, clients, and partner organizations
- Review data for errors or missing information and resolve discrepancies
- Organize and maintain digital and physical filing systems
- Prepare reports, spreadsheets, and data summaries for internal use
- Manage confidential information with discretion and professionalism
- Assist with administrative support tasks as assigned
- Coordinate with team members to ensure timely completion of data tasks
- High school diploma or equivalent (Associate’s degree preferred)
- Previous experience in data entry or administrative support
- Strong typing accuracy and attention to detail
- Proficiency with Microsoft Excel, Word, and Google Workspace
- Ability to follow instructions and meet deadlines
- Strong written communication skills
- Experience working in nonprofit or advocacy settings is an asset
- Ability to maintain confidentiality and professionalism
- Strong organizational and time-management abilities
- Familiarity with database software or CRM systems (preferred but not required)
- Respect for Deaf culture and disability inclusion
- Knowledge of Sign Language (ASL/BSL/ISL) is an advantage but not required
We welcome applications from Deaf and hard-of-hearing individuals and supporters of accessibility.
Email and text communication are acceptable application methods. Phone calls are not required.
Deaf Organizations & Services is an equal opportunity employer and encourages applications from people with disabilities, minorities, and individuals passionate about advocacy and inclusion.
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Company Details
Sales Analyst
Posted today
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Job Description
We are seeking a detail-oriented and motivated Sales Analyst to join our remote team. The ideal candidate will have strong analytical skills, business insight, and the ability to turn data into clear strategies that support sales growth and decision-making.
Key Responsibilities:
•Collect, analyze, and interpret sales data to identify trends and opportunities.
•Prepare weekly and monthly sales performance reports.
•Support forecasting and budgeting processes.
•Monitor key performance indicators (KPIs) and provide actionable insights.
•Collaborate with the sales and marketing teams to develop strategies for revenue growth.
•Present findings and recommendations to management.
Qualifications:
•Bachelor’s degree in Business, Economics, Statistics, or a related field.
•1–3 years of experience in sales analysis, data analysis, or a similar role (preferred).
•Strong knowledge of Excel, Google Sheets, or BI tools (Power BI, Tableau, etc.).
•Excellent communication and problem-solving skills.
•Ability to work independently and manage multiple projects remotely.
Benefits:
•Competitive pay based on experience.
•Flexible remote schedule.
•Career growth and learning opportunities.
•Supportive, results-driven work environment.
How to Apply:
Interested candidates are encouraged to apply by submitting their resume and a short cover letter outlining their relevant experience.
Company Details
CUSTOMER SERVICE REPRESENTATIVE
Posted today
Job Viewed
Job Description
The Company Specialises in ;
- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.
# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.
# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways.
Company Details
CUSTOMER SERVICE REPRESENTATIVE
Posted today
Job Viewed
Job Description
The Company Specialises in ;
- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.
# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.
# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways.
Company Details
Customer service representative
Posted today
Job Viewed
Job Description
The Company Specialises in ;
- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.
# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under
Company Details
Administrative - Front Desk Receptionist
Posted today
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Job Description
Our company is looking for a professional front desk clerk to oversee all receptionist and secretarial duties at our main entrance desk. You will perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office budget.
Your central goal is to provide our clients with outstanding customer service and support. As the ‘face’ of our company, the successful candidate will be presentable and friendly, with outstanding people’s skills. You should have a talent for multi-tasking, with excellent communication and organizational skills.
Responsibilities:- Greet guests and provide them with superb customer service.
- Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
- Answer all client questions and incoming calls.
- Redirect phone calls to the appropriate department and take down messages.
- Accept all letters and packages, and distribute them to their appropriate departments.
- Monitor, organize and forward emails.
- Track and order office equipment and supplies.
- Maintain records and files.
- Oversee the office budget.
- High school diploma or relevant qualification.
- A minimum of 2 years of proven experience in a similar role.
- Good understanding of office administration and basic bookkeeping practices.
- Superb written and verbal communication skills.
- Excellent organizational and multi-tasking abilities.
- Strong knowledge of MS Office program
Company Details
Customer Experience Representative
Posted today
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Job Description
We are seeking an enthusiastic Customer Experience Representative to deliver exceptional service and create memorable experiences for our customers. This entry-level role is perfect for recent graduates passionate about customer engagement and brand excellence.
Key Responsibilities:
- Serve as the primary point of contact for customer inquiries and feedback
- Handle customer concerns with empathy and professionalism to ensure satisfaction
- Process transactions, returns, and exchanges efficiently
- Gather and document customer feedback to improve service delivery
- Educate customers about Starbucks products, promotions, and loyalty programs
- Collaborate with team members to maintain a welcoming environment
- Support operational tasks to ensure smooth daily operations
Qualifications:
- Bachelor's degree or recent graduate
- Excellent verbal and written communication skills
- Strong problem-solving abilities and customer-focused mindset
- Ability to remain calm and professional in challenging situations
- Comfortable with technology and learning new systems
- Flexible availability, including weekends and holidays
- Enthusiasm for the Starbucks mission and values
What We Offer:
- Comprehensive training and development
- Career advancement opportunities
- Supportive team culture
- Starbucks benefits and partner perks