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Loan Offer Fast & Reliable Financial Assistance

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Remote Bitvest Bank

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Job Description

Part Time Temporary

Loan Offer – Fast & Reliable Financial Assistance

Are you in need of a quick loan to take care of bills, business, or personal needs?
We offer instant loans with flexible repayment options and low interest rates.

Are you looking for quick and reliable financial support? Our bank is committed to helping individuals and businesses achieve their goals without stress or delays. We offer loans starting from ₦100,000 and above with a low interest rate of just 4%, and no credit checks required.

We also provide:
• Savings & Fixed Deposit Accounts – Earn more while keeping your money safe.
• Investment Opportunities – Secure and profitable ways to grow your wealth.
• Financial Support & Advisory – Expert guidance to help you plan better.
• Fast Transfers & Bill Payments – Safe, quick, and convenient services.

With us, you don’t need to worry about complicated paperwork or credit history. We value trust, simplicity, and your financial progress.

Apply today and get approved quickly — no credit checks, no stress!

Available Loan Types:
• Personal Loans
• Business Loans
• Emergency Loans

Requirements:
• Valid ID
• Steady source of income
• Basic personal details

Contact us today to apply or learn more about our loan options.
Fast approval | Secure process | Trusted service

Company Details

Bitvest Bank is here to make financing simple and stress-free. We offer loans starting from ₦100,000 and above at a low 4% interest rate, with no credit checks required — making it easier for everyone to get the support they need, fast. Whether you’re looking to grow your business, cover urgent expenses, or invest in new opportunities, our loan plans are flexible and designed to fit your needs. We also provide: •Savings & Fixed Deposit Accounts – Earn more while keeping your money safe. •Investment Opportunities – Secure and profitable ways to grow your wealth. •Financial Support & Advisory – Expert guidance to help you plan better. •Fast Transfers & Bill Payments – Safe, quick, and convenient services. With us, you don’t need to worry about complicated paperwork or credit history. We value trust, simplicity, and your financial progress. Apply today and get approved quickly — no credit checks, no stress!Our bank is here to make financing simple and stress-free. We offer loans starting from ₦100,000 and above at a low 4% interest rate, with no credit checks required — making it easier for everyone to get the support they need, fast. Apply today and get approved quickly — no credit checks, no stress!
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Paid Online Data Entry Work

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Remote $21 - $33 per hour Pacific Habitat Services Inc

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Full time Temporary

We are seeking detail-oriented and self-motivated individuals to join our remote team as Online Data Entry Clerks. In this role, you will be responsible for entering, updating, and maintaining accurate data across various digital platforms and databases. This is a fully remote position with flexible working hours and consistent project-based payouts.

Key Responsibilities:
  • Accurately input data into spreadsheets, databases, and online systems
  • Review data for accuracy and completeness
  • Update records and ensure timely entry of information
  • Maintain confidentiality and security of sensitive information
  • Follow detailed instructions and data entry procedures
  • Conduct basic data cleaning and validation tasks
  • Perform quality control checks to identify and correct errors
  • Communicate with team leads or project managers as required
  • Meet daily/weekly productivity targets
Requirements:
  • High school diploma or equivalent (Some positions may prefer a college degree)
  • Proven experience in data entry or a similar role (preferred but not required)
  • Fast and accurate typing skills (40+ WPM preferred)
  • Proficiency in Microsoft Office (especially Excel) or Google Workspace tools
  • Familiarity with basic data entry software and CRM platforms
  • Strong attention to detail and accuracy
  • Reliable internet connection and personal computer/laptop
  • Ability to follow written and verbal instructions
  • Good organizational and time-management skills
  • Ability to work independently with minimal supervision
Preferred Skills (Not Mandatory):
  • Knowledge of basic data analysis tools
  • Experience with remote collaboration tools like Slack, Zoom, Trello, or Asana
  • Basic knowledge of cloud storage platforms (Google Drive, Dropbox)
  • Multilingual skills for global data entry projects
Perks and Benefits:
  • Work from home with flexible hours
  • Paid per project or hourly (depending on assignment)
  • Opportunities for long-term engagement
  • Performance bonuses for consistent and high-quality work
  • Training provided for beginners

Company Details

Since 1993, Pacific Habitat Services, Inc. has been committed to providing professional services that address complex environmental issues. Anchored in the Pacific Northwest, we serve both the public and private sector with regulatory permitting, natural resource assessments, wetland delineation, environmental design, restoration, construction, and education outreach. Our dedicated staff of creative consultants offers technical and scientific expertise in wetland science, fish and wildlife biology, hydrology, soil science, botany, and environmental planning. We not only provide professional services to suit your need, budget, schedule, and overall goals, but integrity and attention to detail as we develop innovative, successful solutions for your environmental project.
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Administrative - Call Center Representative

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Remote $17 - $20 per hour Baptist General Association of Virginia

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Job Description

Full time Freelance

Position Summary

The Call Center Representative provides help support and service by telephone, email, and other forms of electronic communication. Uses written correspondence and the Internet to assist the organization . Substantial knowledge of our organization events schedule and services is required to ensure that information communicated to the customer is accurate and complete. Receives incoming telephone calls and other communications from customers needing assistance with existing accounts, purchasing products, and opening new accounts. Places outgoing telephone calls to customers in connection with specific service requests, or to welcome them to new services and answer questions. Uses the telephone, the Internet, email, and other tools to communicate with the customer verbally and in writing, both electronically and on paper.

Essential Job Functions/Responsibilities

The essential functions include, but are not limited to the following:

  • Handle questions inquiries from people and organization members.
  • Recommend appropriate products and place orders for customers.
  • Handle complaints and other customer requests.
  • Maintain a positive, welcoming attitude in all patient interactions during church summits

Qualifications & Skills:

  • Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
  • An effective communicator who understands the importance of listening and being empathetic
  • Ability to work and grow in a fast-paced, high-volume call center environment
  • Willingness to learn new skills and ability to adjust to changes quickly
  • Open to feedback to support your performance and development
  • Solid computer and multi-tasking skills
  • Minimum of high school diploma or equivalent

Company Details

BGAV has been a place to belong for thousands of believers­—a place where like-hearted Baptists can come together to do Kingdom work. Churches can do more together than separately, and BGAV enables that kind of cooperation through a rich network of ministers and lay leaders united in their desire to serve Jesus Christ through the local church. As such, BGAV is a cooperative missions and ministry organization that consists of more than 1,300 autonomous churches in the Commonwealth of Virginia and beyond,
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Customer Services

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28209 Charlotte $35 - $40 per hour Albemarle Corporation

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Part Time Permanent

Customer Service Job description

A Customer Service Representative job description typically outlines the responsibilities, qualifications, and skills required to assist customers, resolve issues, and ensure a positive experience with a company’s products or services. Below is a concise yet comprehensive job description template for a Customer Service role:

Job Title: Customer Service Representative

Job Summary

We are seeking a dedicated and empathetic Customer Service Representative to join our team. The ideal candidate will act as the first point of contact for customers, addressing inquiries, resolving complaints, and providing exceptional support to ensure customer satisfaction. This role requires excellent communication skills, problem-solving abilities, and a customer centrist mindset to enhance the overall customer experience.

Key Responsibilities

Customer Support: Respond to customer inquiries via phone, email, live chat, or social media in a timely and professional manner.

Issue Resolution: Troubleshoot and resolve customer complaints or concerns, escalating complex issues to supervisors when necessary.

Product/Service Knowledge: Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate information.

Order Processing: Assist with order placements, refunds, exchanges, or billing inquiries as needed.

Data Entry: Accurately document customer interactions, complaints, and resolutions in the company’s CRM system.

Customer Satisfaction: Follow up with customers to ensure their issues are resolved and promote a positive brand experience.

Team Collaboration: Work closely with other departments, such as sales or technical support, to address customer needs.

Feedback Collection: Gather customer feedback to identify areas for improvement in products or services.

Qualifications and Skills

Education: High school diploma or equivalent; associate or bachelor’s degree in business, communications, or a related field is a plus.

Experience: 1–2 years of experience in customer service or a related field preferred, but not always required.

Communication Skills: Excellent verbal and written communication skills with a professional and friendly demeanor.

Problem-Solving: Ability to think critically and resolve issues efficiently while maintaining a positive attitude.

Adaptability: Comfortable working in a fast-paced environment and handling multiple tasks simultaneously.

Empathy: Strong ability to understand and address customer needs with patience and care.

Teamwork: Collaborative mindset with the ability to work effectively in a team-oriented environment.

Work Environment

Location: Remote, or hybrid

Schedule: Full-time or part-time, with potential for evening

Physical Requirements: Ability to sit for extended periods and use a computer/phone headset.

Compensation and Benefits

Competitive hourly wage or salary (varies by company and location).

Benefits may include health insurance, paid time off, employee discounts, and opportunities for career advancement.

Performance-based incentives or bonuses

How to Apply

Interested candidates should submit their resume and a brief cover letter

Company Details

Albemarle Corporation evolved evolved into a customer experience business process outsourcing (BPO) leader, with operations in the United States. The company has served some of the world’s best-known brands, including Fortune 500 clients, and now boasts a network of 150,000+ agents across the United States Concentrix provides work-from-home opportunities to folks across the United States We are shaping the future of customer experience BPO— providing flexible, independent contractor work in customer care, sales and tech support..
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Sales representatives

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Remote $25 - $35 per hour MUDFLY LOGISTICS

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Job Description

Full time Permanent

The Company Specialises in ; 
- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.

# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.

# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways.

Company Details

The Company Specialises in ; - *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately. - *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently. - *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps. - *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system. - *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations. - *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance. - *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions. ### Required Qualifications & Skills - *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome). - *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus. - *Language:* Fluent Engli...
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Medical Writer Assisted Living

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Remote $50 - $65 per year Frederick Minaya and Company Inc

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Job Description

Full time Permanent

We are seeking a skilled Medical Writer with experience in senior care, geriatrics, or assisted living to create accurate, clear, and engaging content tailored to healthcare professionals, caregivers, residents, and families. The ideal candidate understands clinical standards, regulatory guidelines, and the communication needs of the assisted living industry.

Key Responsibilities
• Write and edit medically accurate content for policies, care protocols, training materials, brochures, blogs, and digital platforms
• Develop documentation related to resident care plans, compliance standards, and health education
• Translate complex clinical information into easy-to-understand language for non-medical audiences
• Collaborate with healthcare staff, administrators, and subject matter experts to obtain and verify information
• Ensure compliance with HIPAA, CMS, state regulatory requirements, and assisted living guidelines
• Create content for marketing, family outreach, and resident education as needed
• Review and update existing documents to reflect current best practices and regulations
• Assist with grant writing, proposals, and accreditation materials if applicable

Qualifications
• Bachelor’s degree in Nursing, Health Sciences, Communications, Journalism, or related field (RN, LPN, or clinical background preferred)
• Proven experience writing in healthcare, senior care, gerontology, or medical communications
• Strong understanding of terminology related to geriatrics, long-term care, and assisted living operations
• Excellent writing, editing, and proofreading skills
• Ability to adapt tone for professional, regulatory, and layperson audiences
• Familiarity with compliance standards (e.g., state assisted living regulations, HIPAA)
• Proficient with Microsoft Office or Google Workspace

Preferred Skills
• Experience working with assisted living facilities, home care agencies, or long-term care settings
• Knowledge of MDS, ADLs, care assessments, and quality reporting
• Background in content strategy, training materials, or patient education
• Experience with digital content creation or SEO writing

Work Environment & Schedule
• Remote, hybrid, or on-site options depending on employer needs
• Flexible schedule, with deadlines and project-based assignments
• Collaboration with care teams, administrators, and compliance officers

How to Apply

Submit your resume, writing samples (preferably healthcare-related), and a brief cover letter outlining your experience with medical or assisted living content.

Company Details

We are in search of a meticulous and driven Virtual Administrative Assistant who can efficiently support our team from a remote location. The ideal candidate will showcase exceptional organizational, communication, and time management abilities, thriving in a fast-paced, digital atmosphere while working independently. Key Responsibilities: Manage email correspondence, ensuring timely responses to routine inquiries and directing other messages accordingly. Organize meetings, appointments, and manage calendars for executives and team members to maximize productivity. Prepare, edit, and format documents, reports, and presentations to maintain professional standards. Conduct data entry, maintain databases, and keep records up-to-date and accurate. Assist with online file management and maintain digital organization to enhance team efficiency. Coordinate travel schedules and create comprehensive itineraries as required. Perform online research and compile findings into summary reports for team use. Provide outstanding customer service support through email, chat, or phone interactions. Handle invoicing, billing, and perform basic bookkeeping tasks as needed. Support other administrative functions assigned by the management. Qualifications: Proven work experience as a Virtual Assistant or in an administrative role is essential. Excellent written and verbal communication skills are required. Proficiency in Microsoft Office, Google Workspace, and various productivity tools (such ...
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Customer Servicerepresentative

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Remote $25 - $34 per hour Kelly Rogers Construction LLC

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Job Description

Full time Permanent

The Company Specialises in ; 
•⁠ ⁠nbound & Outbound Communication – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
•⁠ ⁠Order Shipment Support – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
•⁠ ⁠P lem Resolution – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
•⁠ ⁠A unt Management – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
•⁠ ⁠Pro s Improvement – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
•⁠ ⁠Per mance Metrics – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
•⁠ ⁠Tea ollaboration – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.

# Required Qualifications & Skills
•⁠ ⁠Exp ence: 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
•⁠ ⁠Technic Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
•⁠ nguage: Fluent English (spoken & written); additional Nigerian language skills are advantageous.
•⁠ ft Skills: Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.

# What We Offer
•⁠ ⁠Compe ive salary + quarterly performance bonus.
•⁠ mprehensive health, dental, and vision insurance.
•⁠ ructured onboarding and ongoing training programs.
•⁠ iendly, growth‑oriented work environment with clear career pathways.

Company Details

The Company Specialises in ; - *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately. - *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently. - *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps. - *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system. - *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations. - *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance. - *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions. ### Required Qualifications & Skills - *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome). - *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus. - *Language:* Fluent Engli...
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Call Support Specialist

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Remote $25 - $30 per hour FotoCole

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Job Description

Part Time Temporary
About the Role:

We are seeking a dedicated Call Support Specialist to join our team in the Photography industry. As a Call Support Specialist, you will play a crucial role in providing exceptional customer service and technical support to our clients. This position offers a unique opportunity to work in a dynamic and creative environment.

Responsibilities:
  • Handle incoming calls and emails from customers regarding product inquiries, technical issues, and general support.
  • Provide timely and accurate solutions to customer concerns while maintaining a high level of professionalism.
  • Document all customer interactions and follow up as needed to ensure customer satisfaction.
  • Collaborate with cross-functional teams to escalate and resolve complex customer issues.
  • Stay up-to-date on product knowledge and industry trends to better assist customers.
Requirements:
  • Excellent communication skills, both verbal and written.
  • Strong problem-solving abilities and a customer-centric approach.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Previous experience in a customer service or technical support role is preferred.
  • Proficiency in CRM software and Microsoft Office tools.
Benefits:
  • Competitive salary and benefits package.
  • Opportunity for career growth and development.
  • Work with a talented and passionate team in the Photography industry.
  • Flexible work schedule and remote work options.

Company Details

Created a successful startup photography business within a highly completive industry. Provided a complete advertising solution. Identified and pursued new business opportunities by providing responsive account consultative techniques that identified customized solutions that best suit their needs. Managed activities from concept to execution. Selected accomplishments • Commercial photographer for advertising industry architecture, Interior design Fashion, Illustration, Pharmaceutical, and Food industries • Worked with market leaders, manufacturing firms, and high-tech startup companies. • Technical knowledge for analog and digital photography equipment. • Maintained a successful business for 20 plus years • Shooting photography and videography needed for home starting from pre-production including lighting the house to post-production including editing the imagery to put in the listing
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Office Assistant

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Remote $30 - $34 per hour FotoCole

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Job Description

Full time Permanent
About the Role

We are seeking a Remote Office Assistant to join our dynamic team in the Photography industry. This role is crucial in ensuring smooth operations and providing administrative support to our remote workforce.

Responsibilities
  • Manage and organize digital files, documents, and databases
  • Coordinate virtual meetings and assist with scheduling
  • Handle email correspondence and respond to inquiries promptly
  • Assist in preparing reports, presentations, and other documentation
  • Perform general administrative tasks as needed
Requirements
  • Proven experience as an office assistant or in a similar role
  • Proficiency in Microsoft Office and Google Workspace
  • Excellent communication and organizational skills
  • Ability to work independently and manage time effectively
  • High-speed internet connection and reliable computer equipment
Qualifications
  • Associate degree or higher in Business Administration or related field
  • Previous experience in a remote work environment preferred
  • Knowledge of virtual communication tools such as Zoom and Slack
Benefits
  • Flexible work hours and remote work opportunities
  • Opportunity for career growth and professional development
  • Collaborative and supportive team environment


Company Details

Created a successful startup photography business within a highly completive industry. Provided a complete advertising solution. Identified and pursued new business opportunities by providing responsive account consultative techniques that identified customized solutions that best suit their needs. Managed activities from concept to execution. Selected accomplishments • Commercial photographer for advertising industry architecture, Interior design Fashion, Illustration, Pharmaceutical, and Food industries • Worked with market leaders, manufacturing firms, and high-tech startup companies. • Technical knowledge for analog and digital photography equipment. • Maintained a successful business for 20 plus years • Shooting photography and videography needed for home starting from pre-production including lighting the house to post-production including editing the imagery to put in the listing
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Customer Service Representative

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Remote $20 - $30 per hour Freshmoon Logistics

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Job Description

Full time Permanent

Key Responsibilities
Customer Communication: Manage inbound and outbound calls, emails, live chats, and social media messages promptly and professionally. Accurately document all customer interactions.
Order & Shipment Support: Assist customers with order placement, shipment tracking, delivery scheduling, and address updates. Resolve delivery delays, damages, or return issues efficiently.
Issue Resolution: Research and resolve customer complaints by identifying root causes and providing timely, effective solutions. Follow up to ensure customer satisfaction and maintain clear case documentation.
Account Management: Update customer profiles, process billing inquiries, and handle credit or adjustment requests within the ERP/CRM system.
Process Improvement: Identify opportunities to improve service workflows, contribute to knowledge-base and FAQ updates, and provide feedback to operations for continuous improvement.
Performance Excellence: Meet or exceed KPIs for handling time, first-contact resolution, customer satisfaction, and service-level compliance.
Team Collaboration: Work cross-functionally with logistics, finance, and IT teams to resolve complex issues. Participate in team huddles, training, and ongoing development sessions.
Required Qualifications & Skills
Education: High school diploma or GED required; associate degree or higher preferred.
Experience: 1–2 years of customer service experience in logistics, e-commerce, or a related industry (entry-level candidates with strong communication skills are encouraged to apply).
Technical Skills: Proficiency with CRM and ticketing systems (e.g., Salesforce, HubSpot, Zendesk) and Microsoft Office Suite. Familiarity with logistics or shipping processes is a plus.
Communication: Excellent written and verbal English communication skills.
Soft Skills: Strong active listening, empathy, problem-solving, and conflict-resolution abilities. Calm under pressure and highly collaborative in a team setting.
What We Offer
Competitive base pay plus quarterly performance bonuses
Comprehensive health, dental, and vision insurance
Paid time off and company holidays
Structured onboarding and continuous training programs
Supportive, growth-focused work environment with clear career progression

Company Details

Key Responsibilities Customer Communication: Manage inbound and outbound calls, emails, live chats, and social media messages promptly and professionally. Accurately document all customer interactions. Order & Shipment Support: Assist customers with order placement, shipment tracking, delivery scheduling, and address updates. Resolve delivery delays, damages, or return issues efficiently. Issue Resolution: Research and resolve customer complaints by identifying root causes and providing timely, effective solutions. Follow up to ensure customer satisfaction and maintain clear case documentation. Account Management: Update customer profiles, process billing inquiries, and handle credit or adjustment requests within the ERP/CRM system. Process Improvement: Identify opportunities to improve service workflows, contribute to knowledge-base and FAQ updates, and provide feedback to operations for continuous improvement. Performance Excellence: Meet or exceed KPIs for handling time, first-contact resolution, customer satisfaction, and service-level compliance. Team Collaboration: Work cross-functionally with logistics, finance, and IT teams to resolve complex issues. Participate in team huddles, training, and ongoing development sessions. Required Qualifications & Skills Education: High school diploma or GED required; associate degree or higher preferred. Experience: 1–2 years of customer service experience in logistics, e-commerce, or a related industry (entry-level candidates wi...
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