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Customer Service Representative
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Job Description
Job Responsibilities:
- Answer calls/faxes, take and enter orders
- Assist walk-in customers
- Process authorizations and documentation
- Resolve customer issues & complaints
- Support sales and upsell when appropriate
Qualifications:
- Customer service experience is a plus, but not required
- Strong communication & multitasking skills
- Problem-solving mindset
- Bilingual (English/Spanish) a plus
Benefits:
- Medical, Dental, Vision
- 401(k) + company match
- Paid sick/vacation days
- FSA, life & disability insurance
- Education assistance & referral bonus
We’re looking for a reliable, customer-focused individual to join our team. In this role, you’ll assist customers both in person and over the phone, handle orders, process documentation, and support sales through excellent service. Strong communication and multitasking skills are essential, and while experience is a plus, we provide full training. Bilingual candidates (English/Spanish) are encouraged to apply. We offer a competitive benefits package, a supportive team environment, and opportunities for long-term career growth. Join us and make a difference every day!
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Personal Assistant
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A Personal Assistant provides administrative and personal support to ensure their employer’s day-to-day life runs smoothly. This includes managing schedules, travel, errands, and confidential matters. The role requires discretion, organization, multitasking skills, and often availability outside of standard office hours.
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Sales Representative
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Sales Representative is responsible for selling a company’s products or services to new and existing customers. This role requires a combination of prospecting, relationship-building, product knowledge, and communication skills to meet sales goals and grow the customer base.
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Administrative - Virtual Assistant
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We are looking for a well-organized and skilled virtual assistant to handle all company correspondence remotely. The virtual assistant's responsibilities will include organizing corporate schedules, coordinating travel arrangements, and sending bills…
To succeed as a virtual assistant, you must have a reliable internet connection and great verbal and writing communication skills.
Virtual Assistant Responsibilities:
Answer phone calls and respond to emails…
Schedule meetings with clients.
Manage travel plans for employees.
Issue invoices to clients.
Update the company website and social media accounts.
Support HR and finance processes such as timesheets, invoices, or expense reports Perform online research and compile information as needed, Maintain digital filing systems and databases
Virtual Assistant Requirements:
Fully computer literate with proficiency in Microsoft Office.
Highly organized.
A high school qualification or equivalent.
Prior experience as an administrative assistant.
Excellent verbal and written communication skills.
Knowledge of basic bookkeeping or HR functions.
Excellent organizational and time management skills.
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Project Management - Project Manager
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We are searching for a project manager to oversee our company's ongoing projects. You will collaborate closely with your team members to keep all project requirements, deadlines, and timelines on track. Responsibilities include submitting project deliverables, creating status reports, developing efficient project communication plans, and ensuring that those plans are carried out properly.
To be a successful candidate, you must have prior expertise in project management and the ability to lead project teams of varied sizes. A Project Management Professional (PMP) credential is highly advantageous.
Project Manager Responsibilities:
Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients.
Identifying and developing new opportunities with clients.
Obtaining customer acceptance of project deliverables.
Managing customer satisfaction within the project transition period.
Conducting post-project evaluation and identifying successful and unsuccessful project elements.
ERP project oversight.
Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.
Meeting with project team members to identify and resolve issues.
Submitting project deliverables and ensuring that they adhere to quality standards.
Preparing status reports by gathering, analyzing, and summarizing relevant information.
Establishing effective project communication plans and ensuring their execution.
Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget.
Project Manager Requirements:
Able to complete projects in a timely manner.
Understanding of ERP implementation.
Experience overseeing a construction project.
Budget management experience.
A bachelor’s degree or master's degree in a related field.
Project Management Professional (PMP) certification is a plus.
Proven experience in project management.
Ability to lead project teams of various sizes and see them through to completion.
Strong understanding of formal project management methodologies.
Experience as a construction project manager, IT project manager, or ERP project manager.
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Graphic Designer
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We are seeking a talented and creative Mid-Level Graphic Designer to join our remote team. The ideal candidate will have a strong portfolio showcasing their design skills and a passion for creating visually appealing and effective designs. This is a part-time position that offers the flexibility to work from anywhere.
Job Requirements:
- Bachelor's degree in Graphic Design or a related field
- 3-5 years of professional graphic design experience
- Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
- Strong understanding of design principles, typography, and color theory
- Excellent communication and collaboration skills
- Ability to manage multiple projects and meet deadlines
- Experience with web design and basic HTML/CSS is a plus
Benefits:
- Competitive salary
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Professional development opportunities
- Flexible work schedule
- Remote work environment
Kindly apply to this post.
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Java Developer URGENTLY NEEDED
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Job Title:
Java Developer – Safilo Group
Position Type:
Full-Time (Hybrid or Remote Option Available)
About Safilo Group:
Safilo Group is a global leader in the design, manufacturing, and distribution of premium eyewear and optical frames. With a legacy of innovation, craftsmanship, and quality, Safilo manages an extensive portfolio of internationally recognized brands. We combine technology, creativity, and precision to deliver products and services that define excellence in the eyewear industry.
Job Summary:
Safilo Group is seeking a skilled and detail-oriented Java Developer to join our technology team. The ideal candidate will design, develop, and maintain Java-based applications and backend systems that support our global operations, digital platforms, and business processes. This role requires strong technical expertise, a problem-solving mindset, and a passion for creating efficient, scalable, and reliable software solutions.
Key Responsibilities:
- Design, develop, test, and deploy Java applications to support business operations
- Maintain and enhance existing software systems and integrate new features as required
- Collaborate with cross-functional teams, including IT, data, and product management, to understand technical needs
- Write clean, efficient, and well-documented code following best practices
- Troubleshoot, debug, and optimize performance of applications
- Develop and maintain RESTful APIs and microservices
- Support database design, queries, and data integrity management
- Participate in code reviews and contribute to software architecture discussions
- Stay current with emerging technologies and frameworks to recommend improvements
Qualifications:
- Bachelor’s degree in Computer Science, Software Engineering, or a related field
- 2+ years of experience in Java development (Spring Boot, Hibernate, or similar frameworks)
- Strong understanding of object-oriented programming (OOP) principles
- Experience with REST APIs, microservices, and cloud platforms (AWS, Azure, or Google Cloud)
- Proficiency in SQL and relational database systems (MySQL, PostgreSQL, or Oracle)
- Familiarity with version control tools such as Git
- Strong problem-solving skills and attention to detail
- Excellent communication and teamwork abilities
Preferred Skills:
- Experience with front-end technologies (JavaScript, Angular, React)
- Knowledge of CI/CD pipelines and DevOps tools (Jenkins, Docker, Kubernetes)
- Understanding of Agile/Scrum development methodologies
Company Details
Video Editor Urgently Needed
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Job Title:
Video Editor – Safilo Group
Position Type:
Full-Time or Part-Time (Hybrid / Remote Option Available)
About Safilo Group:
Safilo Group is one of the world’s leading designers, manufacturers, and distributors of eyewear and optical frames. With a heritage rooted in craftsmanship, innovation, and timeless design, Safilo manages a diverse portfolio of globally recognized eyewear brands. Our mission is to bring style, vision, and excellence to life—both in our products and in the creative storytelling that represents them.
Job Summary:
Safilo Group is seeking a talented and detail-oriented Video Editor to join our creative team. The ideal candidate will have a strong eye for visual storytelling, a passion for branding, and the technical expertise to produce compelling video content that aligns with Safilo’s image and marketing objectives. This role involves editing promotional videos, social media content, brand campaigns, and internal communications that reflect the elegance and innovation of Safilo’s eyewear collections.
Key Responsibilities:
- Edit and produce high-quality video content for marketing campaigns, product launches, and digital channels
- Collaborate with the creative, marketing, and product teams to develop engaging visual stories that reflect Safilo’s brand identity
- Organize, manage, and maintain video assets, ensuring consistent brand style and message
- Incorporate graphics, music, and visual effects to enhance storytelling and viewer engagement
- Ensure all video content meets technical and creative standards for various platforms (website, social media, retail displays, internal communications)
- Adapt and repurpose video materials for different regions and languages as needed
- Stay updated on industry trends, editing techniques, and emerging technologies in video production
Qualifications:
- Bachelor’s degree in Film Production, Multimedia, Communications, or a related field preferred
- Proven experience (2+ years) in professional video editing or multimedia production
- Proficiency in Adobe Creative Suite (Premiere Pro, After Effects, Photoshop, Audition, etc.)
- Strong understanding of video formats, codecs, and post-production workflows
- Excellent sense of pacing, timing, and visual composition
- Ability to take creative direction while contributing innovative ideas
- Strong organizational skills and attention to detail
- Ability to work under tight deadlines and manage multiple projects simultaneously
- Passion for fashion, branding, and visual storytelling is a plus
Work Environment:
- Hybrid or remote flexibility available
- Creative and collaborative global team environment
- Opportunities for professional growth within a leading international eyewear company
Company Details
Administrative Assistant URGENTLY NEEDED
Posted today
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Job Description
Job Title:
Administrative Assistant – Safilo Group
Position Type:
Full-Time or Part-Time (Hybrid / Remote Option Available)
About Safilo Group:
Safilo Group is one of the world’s leading designers, manufacturers, and distributors of premium eyewear and optical frames. With a rich heritage of craftsmanship, innovation, and design excellence, Safilo manages a diverse portfolio of prestigious brands. Our team is dedicated to delivering exceptional quality and service across all aspects of our global business.
Job Summary:
Safilo Group is seeking an organized and proactive Administrative Assistant to provide day-to-day support to our management and departmental teams. The ideal candidate will play a key role in ensuring smooth office operations, handling administrative duties, and assisting with various business tasks to enhance efficiency and productivity.
Key Responsibilities:
- Provide general administrative and clerical support to multiple departments
- Prepare, edit, and format documents, reports, and presentations as requested
- Schedule and coordinate meetings, appointments, and travel arrangements
- Manage and maintain records, files, and correspondence (digital and physical)
- Assist with data entry, order processing, and report generation
- Support internal communication and workflow between teams
- Handle confidential information with discretion and professionalism
- Monitor office supplies and assist with purchasing and vendor coordination
- Perform other administrative duties as assigned by supervisors or managers
Qualifications:
- High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred
- Prior experience as an administrative or office assistant (1–2 years minimum preferred)
- Strong organizational and time-management skills
- Excellent written and verbal communication abilities
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and general office software
- Ability to multitask and prioritize effectively in a fast-paced environment
- Detail-oriented with a proactive approach to problem-solving
- Professional demeanor and strong interpersonal skills
Work Environment:
- Hybrid or remote flexibility may be available
- Collaborative and supportive team culture
- Opportunities for growth and professional development within an international organization
Company Details
Customer service representative
Posted today
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Job Description
The Company Specialises in ;
- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.
# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.
# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways.