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Clinical Administrative Assistant
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Job Description
Key Duties and Responsibilities:
- Answer incoming telephone calls from members and/or caregivers needing assistance with their order, product, billing and/or other account services.
- Guide callers through troubleshooting, navigating the company site or effectively using the products or services.
- Maintain superior knowledge of Medical Guardian products, services and billing practices to ensure that information communicated to the member is accurate and complete.
- Perform account updates as needed and thoroughly document conversations to keep member records complete and current.
- De-escalate situations involving dissatisfied members; research issues and offer solutions to resolve problems.
- Be a company brand ambassador, promoting the value of additional products and services during service calls.
- Display positive attitude while communicating with all internal and external members; collaborate with team members to improve the member experience.
- Meet personal/team qualitative and quantitative performance objectives.
- Perform other duties and responsibilities as assigned.
Required Skills:
- Associate or bachelor’s degree (preferred); high school diploma required
- Computer proficient with the ability to multi-task
- Professional, enthusiastic and kind with a passion for serving
- Effective active listening skills with ability to probe to ensure appropriate resolution
- Strong communication, organization and time-management skills
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Paid Time Off (Vacation & Public Holidays)
- Short Term & Long Term Disability
- Retirement Plan (401k)
Company Details
administrative executive assistant
Posted today
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Job Description
Job Responsibilities:
- Office Management:
- Oversee the day-to-day operations of the office, ensuring that everything runs smoothly.
- Maintain and organize office supplies, equipment, and inventory.
- Coordinate office maintenance and manage vendors or service providers.
- Administrative Support:
- Provide administrative support to senior executives, including scheduling meetings, handling correspondence, and preparing reports.
- Organize and maintain electronic and physical filing systems for easy access to important documents.
- Draft and proofread emails, letters, and other communication as needed.
- Calendar and Scheduling:
- Manage executives’ calendars, scheduling appointments, meetings, and travel arrangements.
- Ensure all meetings and events are organized efficiently and with attention to detail.
- Travel Coordination:
- Arrange business travel, including flights, accommodations, ground transportation, and itineraries.
- Handle all logistics for out-of-town business trips and ensure executives' comfort and convenience.
- Meeting and Event Coordination:
- Organize internal and external meetings, conferences, and corporate events.
- Prepare meeting agendas, take meeting minutes, and follow up on action items.
- Ensure the necessary equipment and materials are available for meetings and events.
- Communication Management:
- Serve as a point of contact between executives, staff, and external stakeholders.
- Handle phone calls, emails, and other communications with professionalism.
- Relay important information to the relevant parties in a timely manner.
Required Skills:
- Organizational Skills:
- Ability to manage multiple tasks, deadlines, and responsibilities simultaneously.
- Strong attention to detail and ability to maintain organized records, files, and schedules.
- Communication Skills:
- Excellent verbal and written communication skills, with the ability to interact professionally with internal and external stakeholders.
- Ability to draft emails, memos, and reports with clarity and professionalism.
- Time Management:
- Prioritize tasks effectively and manage time efficiently, especially in a fast-paced work environment.
- Demonstrated ability to work under pressure and meet deadlines.
- Problem-Solving Abilities:
- Resourceful in identifying issues and developing practical solutions to address them.
- Ability to anticipate needs and act proactively to resolve challenges.
Company Details
Operations Assistant
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We are looking for a detail oriented and proactive Operations Assistant to support the daily business operations of our organization. The ideal candidate will assist in coordinating processes, managing administrative tasks, and ensuring smooth workflow across departments. This role requires excellent organizational skills, adaptability, and the ability to multitask in a fast-paced environment.
Key Responsibilities- Provide administrative and operational support to the Operations Manager and team.
- Assist with scheduling, documentation, and maintaining accurate records.
- Coordinate communication between departments and external partners.
- Monitor workflow and help identify areas for process improvement.
- Assist with inventory management, procurement, and logistics as needed.
- Support in preparing reports, presentations, and data entry tasks.
- Handle correspondence, emails, and other routine office tasks.
- Ensure compliance with company policies and procedures.
- Perform other duties as assigned to ensure smooth business operations.
- Bachelor’s degree in Business Administration, Management, or related field (preferred).
- Previous experience in an administrative, assistant, or operations role is an advantage.
- Strong organizational and multitasking skills.
- Excellent communication (written and verbal) and interpersonal skills.
- Proficiency in Microsoft Office Suite and/or Google Workspace.
- Ability to work independently and as part of a team.
- Problem-solving mindset and attention to detail.
- Competitive salary with performance incentives.
- Flexible work schedule (depending on company policy).
- Health, dental, and vision insurance.
- Paid time off, sick leave, and holidays.
- Retirement savings plan with employer contributions.
- Opportunities for professional growth and career advancement.
- Supportive and collaborative work environment.
Company Details
Manager Human Resources
Posted today
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Job Description
1. Recruitment & Staffing
- Develop and implement recruitment strategies
- Oversee job postings, screening, interviewing, and hiring
- Coordinate onboarding and orientation processes
2. Employee Relations
- Act as a liaison between management and employees
- Address employee grievances, conflicts, and disciplinary actions
- Promote a positive work environment and culture
3. Performance Management
- Design and manage performance appraisal systems
- Assist managers in setting KPIs and evaluating staff performance
- Provide coaching and support for career development
4. Policy Development
- Develop and update HR policies and procedures
- Ensure compliance with labor laws and internal standards
5. Training & Development
- Identify training needs and coordinate professional development programs
- Organize workshops, seminars, and team-building activities
6. Compensation & Benefits
- Manage payroll, bonuses, and benefits administration
- Research and implement competitive compensation structures
7. HR Analytics & Reporting
- Maintain HR records and generate reports (e.g., turnover, attendance)
- Use data to advise leadership on workforce strategy
8. Compliance & Risk Management
- Ensure HR practices comply with local, state, and federal regulations
- Handle audits, legal issues, and workplace safety initiative.
Skills
- Strong interpersonal and communication skills
- Strategic thinking and problem-solving abilities
- Conflict resolution and negotiation skills
- Proficiency in HR software (e.g., SAP, Workday, BambooHR)
- Knowledge of labor laws and HR best practices
- Leadership and team management capabilities
Benefits (Typical)
Benefits vary by company and region, but HR Managers typically enjoy:
Financial Benefits
- Competitive salary
- Annual performance bonuses
- Retirement plans (401k, pension, etc.)
Health & Wellness
- Medical, dental, and vision insurance
- Life and disability insurance
- Mental health support programs
Work-Life Balance
- Paid time off (vacation, sick leave, holidays)
- Remote or hybrid work options (depending on company)
- Parental leave
Professional Growth
- Training and development budgets
- Conference attendance
- Career advancement opportunities
Company Details
Telecoms - Project Manager
Posted today
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Job Description
- Project Planning and Coordination:
- Define project scope, objectives, and deliverables.
- Create detailed project plans, including timelines, budgets, resource allocation, and risk management strategies.
- Coordinate project activities between internal teams, external vendors, and clients.
- Team Leadership and Management:
- Lead cross-functional project teams, including engineers, technicians, and contractors.
- Assign tasks and set clear expectations for team members to meet project goals.
- Motivate and ensure team collaboration throughout the project lifecycle.
- Stakeholder Communication:
- Act as the main point of contact for clients, vendors, and internal teams.
- Provide regular updates to stakeholders regarding project progress, risks, and changes.
- Ensure client expectations are managed effectively and keep them informed of project milestones.
- Budget and Resource Management:
- Develop and manage the project budget, ensuring costs stay within the allocated limits.
- Identify resource requirements and ensure the project is appropriately staffed with skilled personnel.
- Procure necessary equipment, software, or third-party services for project execution.
- Risk and Issue Management:
- Anticipate potential project risks, including technical issues, delays, and resource shortages.
- Implement mitigation strategies and contingency plans.
- Address and resolve issues that arise during the project lifecycle, minimizing impact on timelines and costs.
- Quality Assurance and Compliance:
- Ensure that project deliverables meet quality standards and adhere to industry regulations.
- Perform quality checks and audits throughout the project, ensuring compliance with telecom standards and best practices.
- Vendor and Contract Management:
- Oversee relationships with third-party vendors and contractors, ensuring contractual obligations are met.
- Negotiate contracts and manage procurement processes for equipment and services.
- Track and report vendor performance to ensure timely and satisfactory delivery.
- Project Delivery and Closure:
- Ensure successful project delivery, meeting client requirements and project objectives.
- Finalize all project documentation, including contracts, reports, and performance assessments.
- Conduct post-project evaluations to assess outcomes, lessons learned, and opportunities for improvement.
- Continuous Improvement:
- Suggest process improvements for future projects based on experiences and feedback.
- Stay updated on industry trends, new technologies, and project management methodologies to improve project efficiency.
- Project Management Skills:
- Expertise in project management methodologies (e.g., Agile, Waterfall, Prince2).
- Strong knowledge of project planning, scheduling, and budgeting.
- Ability to lead projects from initiation to closure, ensuring successful delivery.
- Technical Knowledge of Telecommunications:
- In-depth understanding of telecom systems, infrastructure, and technologies (e.g., wireless networks, fiber optics, VoIP, and data transmission).
- Familiarity with telecom industry standards, compliance, and regulatory requirements.
- Leadership and Team Management:
- Proven ability to lead and manage cross-functional teams, delegating tasks effectively.
- Excellent decision-making and problem-solving capabilities in high-pressure situations.
- Ability to mentor team members and develop their skills for future projects.
- Communication and Negotiation Skills:
- Excellent verbal and written communication skills to interact with diverse stakeholders (clients, internal teams, vendors).
- Strong negotiation skills for contract management, vendor relationships, and resolving conflicts.
- Ability to present project status and results to senior management and clients in a clear and concise manner.
- Risk Management and Problem-Solving:
- Expertise in identifying, assessing, and mitigating project risks.
- Ability to resolve issues quickly while keeping the project on track and minimizing cost impacts.
- Time Management and Multi-tasking:
- Ability to manage multiple projects simultaneously, meeting deadlines and managing competing priorities.
- High-level organizational skills to ensure that all aspects of the project are on schedule and progressing smoothly.
- Budgeting and Financial Acumen:
- Strong financial management skills, with the ability to create and manage budgets for large-scale projects.
- Experience with cost estimation, forecasting, and tracking project expenses.
- Adaptability and Flexibility:
- Ability to adapt to changing project scopes, priorities, or timelines.
- Comfortable working in a dynamic and evolving environment.
Company Details
Email and Chat Support
Posted today
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Job Description
We are looking for a dedicated Email/Chat Support professional to join ERA Blue Key Properties, a leading real estate and mortgage company. This fully remote position plays a crucial role in providing exceptional customer service through email and chat communication channels. The successful candidate will assist clients with inquiries, resolve issues, and ensure a positive customer experience. Join our team and be a key player in maintaining our high service standards and client satisfaction levels.
Responsibilities:- Respond to customer inquiries and issues via email and chat in a timely manner.
- Provide accurate information about products, services, and policies.
- Assist customers in troubleshooting technical problems.
- Escalate complex issues to the appropriate department.
- Ensure customer satisfaction through effective communication and problem resolution.
- Maintain detailed records of customer interactions and transactions.
- Adhere to company policies and procedures while delivering service excellence.
- Collaborate with team members to improve overall customer support processes.
- Excellent written communication skills in English.
- Ability to multitask and prioritize in a fast-paced environment.
- Strong problem-solving skills and attention to detail.
- Experience in customer service or a related field is a plus.
- Familiarity with help desk software.
- Empathy and patience when dealing with customer inquiries.
- Ability to work independently and as part of a team.
Company Details
Direct Support Professional
Posted today
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Job Description
Job Responsibilities:
- Personal Care Assistance:
- Assist individuals with daily activities such as bathing, dressing, grooming, eating, and toileting.
- Help with mobility, transfers, and positioning, if necessary.
- Ensure the person’s hygiene and overall well-being are maintained.
- Medication Management:
- Administer prescribed medications or assist individuals in taking their medications according to a prescribed schedule.
- Monitor and report any side effects or health concerns to healthcare professionals.
- Emotional and Social Support:
- Provide companionship and emotional support to individuals.
- Foster a positive and encouraging environment.
- Engage in meaningful conversations, recreational activities, and social outings.
- Encourage Independence:
- Assist with skill-building activities to promote independence, such as cooking, cleaning, and managing finances.
- Support individuals in setting and achieving personal goals.
- Behavioral Support:
- Implement individualized behavioral support plans.
- Address challenging behaviors using positive reinforcement techniques.
- Work closely with therapists and other healthcare professionals to ensure consistent care.
- Transportation and Community Integration:
- Drive or assist individuals with transportation to appointments, work, social activities, and community events.
- Encourage participation in community programs or events to foster integration.
- Record-Keeping and Reporting:
- Maintain detailed records of daily activities, behavior changes, health concerns, and medication administration.
- Report any significant incidents or changes to supervisors or healthcare professionals.
Required Skills:
- Communication Skills:
- Ability to communicate clearly and empathetically with individuals, families, and other staff.
- Strong written and verbal communication for documentation and reporting.
- Patience and Empathy:
- Understanding the needs and challenges of individuals with disabilities.
- Ability to remain calm and composed during stressful or challenging situations.
- Problem-Solving Skills:
- Ability to think quickly and respond to emergencies or unexpected situations.
- Creative in finding solutions to help individuals achieve their goals.
- Teamwork:
- Ability to work collaboratively with other caregivers, healthcare providers, and family members to ensure high-quality care.
- Flexibility in adjusting to the team’s needs and dynamics.
- Time Management and Organizational Skills:
- Ability to prioritize tasks effectively and manage time efficiently, particularly when overseeing multiple individuals or responsibilities.
- Physical Stamina:
- Ability to assist with mobility, lift, or transfer individuals as needed.
- Capable of performing light housekeeping, meal preparation, and other physical tasks.
- Cultural Sensitivity:
- Ability to work with individuals from diverse cultural backgrounds and adapt care strategies accordingly.
Job Requirements:
- Education:
- High school diploma or equivalent; some positions may require a post-secondary education or certification.
- Some employers may prefer or require completion of relevant courses (such as CPR, first aid, or specialized training for disabilities).
- Experience:
- Previous experience working with individuals with disabilities is preferred, but not always required.
- Experience in a caregiving, healthcare, or similar field is a plus.
- Certifications:
- First Aid and CPR certification (required by many employers).
- Additional certifications in behavior management or specific disabilities can be beneficial.
- Background Checks:
- Passing a criminal background check and other required screenings (such as drug testing or health assessments).
Company Details
Sales Executive
Posted today
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Job Description
key responsibilities:
- Lead Generation & Prospecting:
- Identify and generate new business opportunities through various channels (cold calling, email campaigns, social media, networking).
- Research and target potential clients, understanding their needs and presenting relevant solutions.
- Sales Presentations & Product Demonstrations:
- Present and demonstrate products or services to prospective clients in an engaging and persuasive manner.
- Customize presentations based on customer needs, highlighting features and benefits that align with their requirements.
- Relationship Building & Customer Management:
- Build and maintain strong, long-term relationships with existing clients, ensuring repeat business and customer loyalty.
- Act as the main point of contact for clients, handling any queries, concerns, or issues they may have.
- Negotiation & Closing Sales:
- Negotiate terms, pricing, and contract details with clients.
- Work towards closing sales by aligning client needs with company offerings.
- Achieve sales targets and quotas set by the company.
- Market Research & Competitor Analysis:
- Stay updated on industry trends, competitors, and market conditions.
- Provide feedback to the marketing and product teams regarding customer preferences and emerging market demands.
- Sales Reporting & Administration:
- Maintain accurate records of sales activities, leads, contacts, and opportunities in CRM systems.
- Provide regular sales reports and updates to management on progress, challenges, and market trends.
- Collaboration with Internal Teams:
- Work closely with marketing, customer service, and product teams to ensure a smooth and consistent experience for clients.
- Coordinate with internal departments to ensure the timely delivery of products or services.
- Customer Feedback & Satisfaction:
- Gather customer feedback after sales and ensure any issues are resolved in a timely and satisfactory manner.
- Ensure high levels of customer satisfaction, leading to repeat business and referrals.
Sales Executive Skills
To be successful in this role, a Sales Executive needs a combination of soft and hard skills:
- Communication Skills:
- Excellent verbal and written communication, with the ability to convey information clearly and persuasively.
- Ability to build rapport with clients quickly and foster strong relationships.
- Negotiation Skills:
- Strong negotiation skills to secure favorable terms while keeping the client’s needs in mind.
- Ability to handle objections and find mutually beneficial solutions.
- Customer-Centric Approach:
- Understanding client needs and tailoring solutions accordingly.
- Ability to manage client expectations and provide exceptional service.
- Presentation Skills:
- Confident and engaging when presenting products or services.
- Ability to customize presentations for different audiences and explain complex information simply.
- Problem-Solving Skills:
- Quick thinker with the ability to address and resolve client concerns or objections in a professional manner.
- Finding creative solutions to challenges to close the sale.
- Time Management:
- Ability to prioritize tasks and manage a pipeline of clients or leads.
- Efficient use of time while balancing prospecting, meetings, and follow-ups.
- Sales and Product Knowledge:
- In-depth understanding of the company’s products/services and how they solve client problems.
- Ability to communicate product features, benefits, and value propositions clearly.
Company Details
Technical EditorWriter
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Job Description
We are looking for a detail-oriented individual to join our team as a technical editor. The responsibilities of the technical editor include reviewing the work of the technical writers, writing articles, designing templates and graphics, developing training manuals, and maintaining our online technical content.
To be a successful technical editor, you should have detailed knowledge of a variety of technical topics as well as experience with web coding and our editorial guidelines. Ultimately, a top-notch technical editor has excellent writing, editing, proofreading, and page composition skills.
Technical Editor Responsibilities:- Working with researchers and developers to ensure document accuracy.
- Reviewing written technical documents for clarity, grammar, spelling, punctuation, content, and style.
- Making any necessary corrections to technical documents.
- Giving feedback and advice to technical writers.
- Ensuring that all written content meets our company's standards.
- Developing, communicating, and adhering to goals for content, workflow, and aim of writing.
- Creating templates for technical writers that are easy to apply and adapt.
- Conducting quality assurance on all printed documents, including brochures, advertisements, newsletters, marketing materials, etc.
- Maintaining the company website's technical content.
- Conforming to strict editing guidelines and security clearance protocols.
- A bachelor's degree in journalism, English, applied science, mathematics, engineering, or another related field.
- A Master's degree may be advantageous.
- Proven experience as a technical writer and in working with a variety of style guides.
- In-depth knowledge of technical concepts.
- Experience with desktop publishing, multimedia production, and online documentation software.
- Excellent computer and word processing skills.
- Strong writing, editing, proofreading, and page composition skills
- Experience with web coding and authoring systems, such as HTML or XML.
- Ability to adhere to deadlines and handle pressure.
- Strong attention to detail.
Company Details
SENIOR EXECUTIVE ASSISTANT
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We are looking for a diligent senior executive assistant to support management with daily administrative duties. The responsibilities of the senior executive assistant include planning meetings and organizing calendars.
To be successful as a senior executive assistant, you should have excellent organizational skills, be proactive, and possess a professional demeanor. Ultimately, a top-notch senior executive assistant should be equipped with experience, able to tackle any task given to him or her in a timely fashion, and communicate effectively.
Senior Executive Assistant Requirements:
Coordinating calendars.
Scheduling appointments and events.
Acting as a liaison.
Preparing reports and updating internal databases.
Managing travel arrangements.
Managing phone calls and emails.
Distributing internal communication.
Senior Executive Assistant Responsibilities:
High school diploma.
Previous experience as an assistant.
Strong knowledge of office procedures.
Strong interpersonal skills.
Solid knowledge of office management systems.
Must be discrete and maintain confidentiality.
Outstanding organizational skills.
Be proactive.
Must be discrete and maintain confidentiality.
Outstanding organizational skills.
Be proactive.