7,499 Jobs in Boca Raton

Boca Raton, FL (On-site at Corporate HQ, with some hybrid flexibility)

We are seeking a motivated and detail-oriented Junior System Administrator with strong leadership qualities to oversee daily Help Desk operations while working closely with our Systems, Network, and Database teams . This hybrid role blends technical support, team leadership, and cross-functional collaboration , offering a clear growth path toward mid-level system administration and IT leadership.

The ideal candidate will bring a mix of hands-on technical expertise and people management skills , with a proactive approach to support delivery, operational improvement, and interdepartmental coordination .

• Supervise daily operations of the IT Help Desk, ensuring timely and effective resolution of tickets for onsite and remote users.

• Conduct daily team meetings to review open tickets, set priorities, and provide updates.

• Enforce SLAs, monitor ticket queues, and escalate as needed.

• Conduct performance reviews, coaching, and training for Help Desk team members.

• Track KPIs, identify service trends, and recommend improvements for efficiency and user satisfaction.

• Act as the final escalation point for complex helpdesk issues requiring advanced troubleshooting or coordination.

• Maintain and expand the helpdesk knowledge base with documented solutions.

• Assist with hardware/software deployments, patching cycles, and endpoint lifecycle management .

• Serve as liaison between Help Desk and Systems/Network/Database teams to ensure coordinated IT support.

• Assist with basic server administration, networking tasks, and infrastructure support under senior guidance.

• Support cross-functional IT projects with planning, resource coordination, and progress updates.

• Develop and refine Help Desk procedures and onboarding documentation.

• Generate periodic reports on Help Desk performance, ticket resolution, and user feedback.

• Ensure compliance with IT policies, access controls, and documentation standards.

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience/certifications).

• 3–5 years in helpdesk, desktop support, or junior sysadmin roles, with 1–2 years in team leadership or coordination .

• Experience in regulated industries (insurance, finance, healthcare ) preferred.

• Strong knowledge of Windows OS, Office 365, Active Directory, DHCP, DNS, VPN, LAN/WAN .

• Experience with ITSM/ticketing systems (Jira, ServiceNow, Zendesk, ServiceDesk Plus ).

• Familiarity with scripting, endpoint security, VMware/Hyper-V is a plus.

• Excellent leadership, organizational, and communication skills.

• Ability to coach and support team members in a fast-paced environment.

• Skilled at translating technical concepts into user-friendly terms for non-technical stakeholders.

This role offers the opportunity to:

• Lead and mentor a Help Desk team while growing your technical expertise.

• Gain hands-on exposure to systems, networks, and infrastructure projects .

• Contribute directly to IT operations and process improvements at a corporate headquarters .

• Build a career path toward mid-level system administration and IT leadership .

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Boca Raton, FL (On-site at Corporate HQ, with some hybrid flexibility)

We are seeking a motivated and detail-oriented Junior System Administrator with strong leadership qualities to oversee daily Help Desk operations while working closely with our Systems, Network, and Database teams . This hybrid role blends technical support, team leadership, and cross-functional collaboration , offering a clear growth path toward mid-level system administration and IT leadership.

The ideal candidate will bring a mix of hands-on technical expertise and people management skills , with a proactive approach to support delivery, operational improvement, and interdepartmental coordination .

• Supervise daily operations of the IT Help Desk, ensuring timely and effective resolution of tickets for onsite and remote users.

• Conduct daily team meetings to review open tickets, set priorities, and provide updates.

• Enforce SLAs, monitor ticket queues, and escalate as needed.

• Conduct performance reviews, coaching, and training for Help Desk team members.

• Track KPIs, identify service trends, and recommend improvements for efficiency and user satisfaction.

• Act as the final escalation point for complex helpdesk issues requiring advanced troubleshooting or coordination.

• Maintain and expand the helpdesk knowledge base with documented solutions.

• Assist with hardware/software deployments, patching cycles, and endpoint lifecycle management .

• Serve as liaison between Help Desk and Systems/Network/Database teams to ensure coordinated IT support.

• Assist with basic server administration, networking tasks, and infrastructure support under senior guidance.

• Support cross-functional IT projects with planning, resource coordination, and progress updates.

• Develop and refine Help Desk procedures and onboarding documentation.

• Generate periodic reports on Help Desk performance, ticket resolution, and user feedback.

• Ensure compliance with IT policies, access controls, and documentation standards.

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience/certifications).

• 3–5 years in helpdesk, desktop support, or junior sysadmin roles, with 1–2 years in team leadership or coordination .

• Experience in regulated industries (insurance, finance, healthcare ) preferred.

• Strong knowledge of Windows OS, Office 365, Active Directory, DHCP, DNS, VPN, LAN/WAN .

• Experience with ITSM/ticketing systems (Jira, ServiceNow, Zendesk, ServiceDesk Plus ).

• Familiarity with scripting, endpoint security, VMware/Hyper-V is a plus.

• Excellent leadership, organizational, and communication skills.

• Ability to coach and support team members in a fast-paced environment.

• Skilled at translating technical concepts into user-friendly terms for non-technical stakeholders.

This role offers the opportunity to:

• Lead and mentor a Help Desk team while growing your technical expertise.

• Gain hands-on exposure to systems, networks, and infrastructure projects .

• Contribute directly to IT operations and process improvements at a corporate headquarters .

• Build a career path toward mid-level system administration and IT leadership .

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Boca Raton, FL (On-site at Corporate HQ, with some hybrid flexibility)

We are seeking a motivated and detail-oriented Junior System Administrator with strong leadership qualities to oversee daily Help Desk operations while working closely with our Systems, Network, and Database teams . This hybrid role blends technical support, team leadership, and cross-functional collaboration , offering a clear growth path toward mid-level system administration and IT leadership.

The ideal candidate will bring a mix of hands-on technical expertise and people management skills , with a proactive approach to support delivery, operational improvement, and interdepartmental coordination .

• Supervise daily operations of the IT Help Desk, ensuring timely and effective resolution of tickets for onsite and remote users.

• Conduct daily team meetings to review open tickets, set priorities, and provide updates.

• Enforce SLAs, monitor ticket queues, and escalate as needed.

• Conduct performance reviews, coaching, and training for Help Desk team members.

• Track KPIs, identify service trends, and recommend improvements for efficiency and user satisfaction.

• Act as the final escalation point for complex helpdesk issues requiring advanced troubleshooting or coordination.

• Maintain and expand the helpdesk knowledge base with documented solutions.

• Assist with hardware/software deployments, patching cycles, and endpoint lifecycle management .

• Serve as liaison between Help Desk and Systems/Network/Database teams to ensure coordinated IT support.

• Assist with basic server administration, networking tasks, and infrastructure support under senior guidance.

• Support cross-functional IT projects with planning, resource coordination, and progress updates.

• Develop and refine Help Desk procedures and onboarding documentation.

• Generate periodic reports on Help Desk performance, ticket resolution, and user feedback.

• Ensure compliance with IT policies, access controls, and documentation standards.

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience/certifications).

• 3–5 years in helpdesk, desktop support, or junior sysadmin roles, with 1–2 years in team leadership or coordination .

• Experience in regulated industries (insurance, finance, healthcare ) preferred.

• Strong knowledge of Windows OS, Office 365, Active Directory, DHCP, DNS, VPN, LAN/WAN .

• Experience with ITSM/ticketing systems (Jira, ServiceNow, Zendesk, ServiceDesk Plus ).

• Familiarity with scripting, endpoint security, VMware/Hyper-V is a plus.

• Excellent leadership, organizational, and communication skills.

• Ability to coach and support team members in a fast-paced environment.

• Skilled at translating technical concepts into user-friendly terms for non-technical stakeholders.

This role offers the opportunity to:

• Lead and mentor a Help Desk team while growing your technical expertise.

• Gain hands-on exposure to systems, networks, and infrastructure projects .

• Contribute directly to IT operations and process improvements at a corporate headquarters .

• Build a career path toward mid-level system administration and IT leadership .

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Boca Raton, FL (On-site at Corporate HQ, with some hybrid flexibility)

We are seeking a motivated and detail-oriented Junior System Administrator with strong leadership qualities to oversee daily Help Desk operations while working closely with our Systems, Network, and Database teams . This hybrid role blends technical support, team leadership, and cross-functional collaboration , offering a clear growth path toward mid-level system administration and IT leadership.

The ideal candidate will bring a mix of hands-on technical expertise and people management skills , with a proactive approach to support delivery, operational improvement, and interdepartmental coordination .

• Supervise daily operations of the IT Help Desk, ensuring timely and effective resolution of tickets for onsite and remote users.

• Conduct daily team meetings to review open tickets, set priorities, and provide updates.

• Enforce SLAs, monitor ticket queues, and escalate as needed.

• Conduct performance reviews, coaching, and training for Help Desk team members.

• Track KPIs, identify service trends, and recommend improvements for efficiency and user satisfaction.

• Act as the final escalation point for complex helpdesk issues requiring advanced troubleshooting or coordination.

• Maintain and expand the helpdesk knowledge base with documented solutions.

• Assist with hardware/software deployments, patching cycles, and endpoint lifecycle management .

• Serve as liaison between Help Desk and Systems/Network/Database teams to ensure coordinated IT support.

• Assist with basic server administration, networking tasks, and infrastructure support under senior guidance.

• Support cross-functional IT projects with planning, resource coordination, and progress updates.

• Develop and refine Help Desk procedures and onboarding documentation.

• Generate periodic reports on Help Desk performance, ticket resolution, and user feedback.

• Ensure compliance with IT policies, access controls, and documentation standards.

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience/certifications).

• 3–5 years in helpdesk, desktop support, or junior sysadmin roles, with 1–2 years in team leadership or coordination .

• Experience in regulated industries (insurance, finance, healthcare ) preferred.

• Strong knowledge of Windows OS, Office 365, Active Directory, DHCP, DNS, VPN, LAN/WAN .

• Experience with ITSM/ticketing systems (Jira, ServiceNow, Zendesk, ServiceDesk Plus ).

• Familiarity with scripting, endpoint security, VMware/Hyper-V is a plus.

• Excellent leadership, organizational, and communication skills.

• Ability to coach and support team members in a fast-paced environment.

• Skilled at translating technical concepts into user-friendly terms for non-technical stakeholders.

This role offers the opportunity to:

• Lead and mentor a Help Desk team while growing your technical expertise.

• Gain hands-on exposure to systems, networks, and infrastructure projects .

• Contribute directly to IT operations and process improvements at a corporate headquarters .

• Build a career path toward mid-level system administration and IT leadership .

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Boca Raton, FL (On-site at Corporate HQ, with some hybrid flexibility)

We are seeking a motivated and detail-oriented Junior System Administrator with strong leadership qualities to oversee daily Help Desk operations while working closely with our Systems, Network, and Database teams . This hybrid role blends technical support, team leadership, and cross-functional collaboration , offering a clear growth path toward mid-level system administration and IT leadership.

The ideal candidate will bring a mix of hands-on technical expertise and people management skills , with a proactive approach to support delivery, operational improvement, and interdepartmental coordination .

• Supervise daily operations of the IT Help Desk, ensuring timely and effective resolution of tickets for onsite and remote users.

• Conduct daily team meetings to review open tickets, set priorities, and provide updates.

• Enforce SLAs, monitor ticket queues, and escalate as needed.

• Conduct performance reviews, coaching, and training for Help Desk team members.

• Track KPIs, identify service trends, and recommend improvements for efficiency and user satisfaction.

• Act as the final escalation point for complex helpdesk issues requiring advanced troubleshooting or coordination.

• Maintain and expand the helpdesk knowledge base with documented solutions.

• Assist with hardware/software deployments, patching cycles, and endpoint lifecycle management .

• Serve as liaison between Help Desk and Systems/Network/Database teams to ensure coordinated IT support.

• Assist with basic server administration, networking tasks, and infrastructure support under senior guidance.

• Support cross-functional IT projects with planning, resource coordination, and progress updates.

• Develop and refine Help Desk procedures and onboarding documentation.

• Generate periodic reports on Help Desk performance, ticket resolution, and user feedback.

• Ensure compliance with IT policies, access controls, and documentation standards.

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience/certifications).

• 3–5 years in helpdesk, desktop support, or junior sysadmin roles, with 1–2 years in team leadership or coordination .

• Experience in regulated industries (insurance, finance, healthcare ) preferred.

• Strong knowledge of Windows OS, Office 365, Active Directory, DHCP, DNS, VPN, LAN/WAN .

• Experience with ITSM/ticketing systems (Jira, ServiceNow, Zendesk, ServiceDesk Plus ).

• Familiarity with scripting, endpoint security, VMware/Hyper-V is a plus.

• Excellent leadership, organizational, and communication skills.

• Ability to coach and support team members in a fast-paced environment.

• Skilled at translating technical concepts into user-friendly terms for non-technical stakeholders.

This role offers the opportunity to:

• Lead and mentor a Help Desk team while growing your technical expertise.

• Gain hands-on exposure to systems, networks, and infrastructure projects .

• Contribute directly to IT operations and process improvements at a corporate headquarters .

• Build a career path toward mid-level system administration and IT leadership .

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Immediate Openings for Settlement Advisors (Outbound Phone Sales) in Fort Lauderdale! 

**No nights, No weekends, Paid Training, Company-paid lunches every Friday, Full Benefits, Daily Spiffs, and more!**

• $30-$0 per qualified client (client enrollment not required for commission)!
• Bonuses up to 400 for enrolled clients!

At Coastal Debt Resolve, we provide the tools, training, and support needed for success. Join our team and make an impact on the financial well-being of our clients while growing your career!

Coastal Debt Resolve is a leading debt settlement company specializing in assisting businesses struggling with Merchant Cash Advances (MCAs). We understand the unique financial challenges these businesses face and are committed to providing tailored debt resolution strategies. Our mission is to empower businesses by helping them achieve financial stability and peace of mind through our effective debt settlement programs. Coastal Debt Resolve is BSI ISO 9001:2015 certified and BBB accredited with an A+ rating, demonstrating our dedication to excellence, transparency, and ethical business practices.

As an Outbound Sales Representative at Coastal Debt Resolve, you will play a crucial role in client outreach and engagement. Your primary responsibility will be to make high-volume outbound calls, identifying business owners in need of our debt settlement services. You will introduce them to our programs, assess their eligibility through qualifying questions, and transfer them to our team of closers for a free consultation.

Responsibilities:

• Make 600-1,000 outbound calls daily to potential clients.
• Clearly explain Coastal Debt Resolve’s services, emphasizing the benefits and solutions provided.
• Follow a structured script and utilize rebuttals to determine client eligibility before transferring them to a closer.
• Meet and exceed daily, weekly, and monthly performance targets for call volume and transfers.
• Utilize CRM tools to track call outcomes, schedule follow-ups, and manage client data efficiently.

Required Qualifications:

• Ability to work on-site (this is not a remote position).
• At least 1-2 years of experience in phone sales or telemarketing.
• Excellent verbal communication skills with a professional phone demeanor.
• Ability to handle high call volumes, targeting up to 1,000 calls daily.
• Strong motivation to achieve sales goals and earn commission.
• Proficiency in using basic computer applications and software.
• Strong organizational and time management skills to meet daily call targets.

Preferred Qualifications:

• Experience using Five9 software.
• Familiarity with Merchant Cash Advance (MCA) and the debt settlement industry.
• Experience with Customer Relationship Management (CRM) software, such as Salesforce.
• A track record of consistently meeting or exceeding sales targets.

Compensation:

• Base salary: $1 .65 per hour.
• Commission: 30- 60 per qualified client referral, with additional bonuses up to 400 for client enrollment.
• Weekly and monthly performance-based bonuses for exceeding targets and achieving exceptional sales metrics.
• Uncapped earning potential.

Benefits:

• Comprehensive package that includes health, dental, vision, and supplemental insurance through Aflac.
• Eligible for paid time off (PTO) upon the completion of the introductory period.
• On-site paid training.

Schedule:

• Monday - Friday - full-time position.
• 8-hour shifts (9:30 am - 6:30 pm)

Immediate Opening | $85,000–$110,000/yr | Full Benefits | On-Site in Fort Lauderdale

Are you a Five9 expert ready to take ownership of a mission-critical role? Coastal Debt Resolve is urgently hiring a Senior Dialer Administrator to join our fast-growing team in Fort Lauderdale. This is a high-impact position with competitive pay, full benefits, and the opportunity to work with a company committed to ethical practices, operational excellence, and client success. If you’re highly skilled in contact center technology and thrive in a dynamic environment, we want to hear from you—apply today and make an immediate difference.

Qualifications:

• 5+ years of experience administering Five9 or a comparable contact center platform.
• Strong understanding of predictive, power, and preview dialing modes.
• Familiarity with contact center KPIs, reporting metrics, and campaign performance analysis.
• Experience integrating Five9 with CRM systems (Salesforce, Zendesk, etc.) is preferred.
• Basic knowledge of scripting, APIs, or SQL is a plus.
• Excellent analytical, troubleshooting, and problem-solving abilities.
• Strong interpersonal and communication skills.
• Ability to multitask and manage shifting priorities in a fast-paced environment.

Preferred Skills:

• Five9 Admin Console
• Salesforce (or equivalent CRM platforms)
• Microsoft Excel / Google Sheets
• Reporting tools such as Power BI or Tableau (if applicable)
• Familiarity with call recording software, voice analytics, or workforce management solutions is a plus.

Are you looking for an opportunity to work for a Company that has an unwavering commitment to excellence, transparency, and ethical business practices? Be a part of a team that focuses on providing personalized business debt relief and empowering businesses to regain financial stability. Coastal Debt Resolve is a leader in Business Debt Settlement with a dedication to delivering exceptional service and maintaining the trust and confidence of our clients. Our Company has earned a reputation for excellence and trustworthiness in the financial services industry. We are BSI ISO 9001:2015 certified and are BBB accredited, attaining an A+ rating.

Responsibilities:

• Administer and support the Five9 platform, including configuration, updates, and troubleshooting.
• Build and maintain inbound and outbound campaigns, IVRs, call flows, skills, and dispositions.
• Manage and create user accounts, roles, permissions, and softphone configurations.
• Create and analyze reports and dashboards using Five9, Salesforce, Excel, and other reporting tools.
• Collaborate with operations and training teams to optimize campaign performance and agent workflows.
• Identify and resolve technical and performance issues impacting end-user experience.
• Work directly with Five9 support for issue escalation and resolution.
• Provide user training and develop documentation for internal procedures and platform best practices.
• Maintain data accuracy across lead lists, DNC lists, DNIS assignments, and call recordings.
• Ensure compliance with internal policies and industry regulations (e.g., TCPA, HIPAA where applicable).

Affiliated with STARR Restaurants,  El Vez   is as bright and boisterous as a joy ride in a Tijuana taxi, exuding fun at every conceivable turn. Located at the W Fort Lauderdale, its breathtaking space is a feast for the eyes with imaginatively designed dining areas, indoor and outdoor bars, a spacious patio, and beautiful ocean vistas.

El Vez's culinary program  showcases creative, yet classic Mexican fare with an emphasis on Baja-style cooking that celebrates the fresh seafood of the South Florida region. An array of Guacamoles, Ceviches and classics like Mahi Mahi Tacos sit side-by-side on the extensive menu along with signature dishes like Grilled Whole Branzino and Traditional Tacos al Carbon.

Are you a dynamic guest-centric Host/Hostess with a genuine sense of warmth and are looking for a welcoming team to join? We believe teamwork is the core of any restaurant, and understand working together helps everyone win! If you feel the same, El Vez is the place for you!

This position offers a comprehensive package including:

• A Competitive Hourly Rate
• Paid Vacation Time
• Commuter Benefit Program
• Referral Bonus Programs
• Medical, Dental, and Vision Benefits Coverage
• Dining discounts at over 25 affiliated STARR Restaurants- and more!

The ideal candidates  will have:

• Passion for helping to create an environment where people not only have fun but feel relaxed, welcome, and connected
• Knowledge of OpenTable reservation system
• The ability to convey warmth to guests as they walk into the restaurant while being able to clearly articulate reservation details, wait times, and manage guest expectations
• Integrity and the ability to make decisions on your feet to accommodate guests
• A minimum 1+ year of Host experience in a well-rated restaurant
• Open availability to work daytime/evenings/weekends

El Vez Fort Lauderdale is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Award-winning, multi-concept hospitality group,  STARR Restaurants’ El Vez   is located at the W Fort Lauderdale, adjacent to acclaimed sister restaurant Steak 954. Its breathtaking space is a feast for the eyes with imaginatively designed dining areas, indoor and outdoor bars, a spacious patio, and beautiful ocean vistas.

If you are a lead-by-example Assistant  General Manager   who knows how to train, mentor, and lead a diverse team, has a passion for delicious, flavorful food executed and served with care and consistency, and someone who is capable of delivering a memorable experience to all of our guests.

We Offer:  An opportunity to work with and learn from a skilled team that supports career advancement and professional growth. Additionally, a competitive compensation package, quarterly bonus program, paid vacation, dining discounts, comprehensive benefits coverage, and more!

Desired candidates will have:

• A minimum of 3 years of progressive management experience in a reputable, high-volume restaurant
• Experience hiring, training and mentoring salaried managers and hourly FOH staff
• Excellent communication and critical thinking skills  
• Experience hiring, training and mentoring a diverse hourly staff  
• In-depth knowledge of proper professional service techniques and dining room organization
• Proficient in restaurant finances and recordkeeping (P&L /budget/food & labor costs)  

El Vez Fort Lauderdale is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.