558 Customer Service jobs in Boca Raton

A locally owned and nationally recognized Printing, Signage, and Marketing Services company in the Fort Lauderdale area is looking for an experienced Customer Service Representative.

We have a fast-paced, creative, and flexible work environment that empowers our employees to contribute and work independently with a solid team of experienced professionals.

This is where our Customer Service Team comes in! Job Summary: Our Customer Service Representatives work closely with customers and our sales team, providing support with the goal of increasing sales and customer satisfaction.

Responsibility Overview:

• Provide service to customers in our office, over the telephone, and by email.
• Help the customer by identifying their requirements and providing the services and products that best meet their needs.
• Show expertise by communicating with the customer about our products, services, and capabilities.
• Ensure that all their requirements are met for their unique projects.

Skills we are looking for:

• A positive, very detailed oriented people pleaser
• A willingness to be proactive and take action
• Excellent communication skills (verbal & written)
• Strong computer skills
• Team player that can work with others to deliver a project on time

Skills desired, but not required:

• Previous experience in business to business
• Printing and signage experience
• Understanding of direct mail and automated marketing
• Experience with PrintSmith or PrintersPlan

Compensation: $25.00 - $31.00 per hour

We are one of the nation's leading communications businesses backed by 50 years of professional experience and extraordinary growth. While technology plays a pivotal role in our industry, from print, signs and marketing to online ordering portals and more, we believe a rewarding career is shaped by people, purpose and passion.

If you dream of being part of an organization with a great heritage, progressive leadership and cutting-edge technology, discover the world that is PIP and its independent franchisees. PIP is a leading industry provider of printing, signs and marketing services, but we're less corporate culture and more close-knit family. We collaborate on ideas and dreams. Push boundaries. Solve challenges. Look out for one another. And yes, we work hardand play harder. It's part of our DNA.

With several career paths to choose from sales, marketing, design, production, operations no matter the role you choose, you'll be working in an organization that cares about you. At PIP you can make a difference.

• Answer incoming customer calls and inquiries in a friendly, professional, and timely manner, providing exceptional customer service at all times.
• Listen attentively to customer concerns, questions, and service requests, demonstrating empathy and a strong desire to resolve issues promptly.
• Schedule service and new sales appointments with the goal of keeping the call board full for technicians and Comfort Advisors.
• May also dispatch technicians based on availability and customer preferences with the goal of prioritizing high value opportunities and efficient technician routing.
• Provide accurate and detailed information to customers regarding service offerings, pricing, appointment details, and any additional inquiries.
• Maintain accurate and organized customer records, documenting interactions, service requests, and any special instructions.
• Assist customers with troubleshooting minor issues over the phone, providing guidance and support before dispatching a technician if necessary.
• Collaborate closely with service technicians, providing them with necessary job details, customer information, and any updates or changes.
• Follow up with customers after service appointments to ensure satisfaction, address any further concerns, and obtain feedback.
• Handle customer complaints or escalations with professionalism and a commitment to finding effective resolutions.
• Stay updated on company services, policies, and procedures to provide accurate information and address customer inquiries effectively.
• Assist in administrative tasks such as data entry, invoicing, and generating service reports as required.
• Collaborate with other team members and departments to ensure seamless service delivery and a positive customer experience.

• Previous experience in customer service, preferably in a service-oriented industry.

• Excellent communication skills, both verbal and written, with a friendly and professional demeanor.
• Strong problem-solving skills and the ability to think quickly on your feet.
• Outstanding organizational and multitasking abilities to handle a high volume of customer inquiries and service requests.
• Proficient computer skills, including experience with customer service software, CRM systems, and Microsoft Office Suite.
• Familiarity with HVAC, plumbing, or electrical terminology and concepts is an asset.
• Ability to remain calm and composed in high-pressure situations, demonstrating empathy and effective conflict resolution skills.
• Positive attitude, strong work ethic, and a genuine passion for delivering exceptional customer service.
• Ability to work collaboratively within a team environment, supporting a positive and supportive work culture.
• High school diploma or equivalent.

• Core values that we live every day - not just words on a page: We Win Together, Today Not Tomorrow, Performance Not Politics
• Performance Pay directly tied to results - Get what you deserve
• Benefits you will use - Full medical, dental, and vision packages including fully employer paid options
• Secure your financial future - 401(k) with company match
• Speed and scale - Work with a company that operates at the speed of a start up with the investment backing of institutional investors
• We invest in your future - leadership training that directly results into bigger career opportunities
• Learn on the job - continuous education stipends available

Position at Skyservice Business Aviation

Fontainebleau, a Skyservice company, is accepting applications for Customer Service Representatives. We are an established and successful business aviation company seeking confident, reliable, and friendly Customer Service Representatives. In this role, you will be responsible for interacting with the most important element of our company our customers. This position involves working rotational shifts including weekends and holidays depending on scheduling needs.

Summary of Responsibilities:

• Provide high standards service to customers in accordance with Skyservice Business Aviation's philosophy, ensure efficient and courteous arrivals and departures of customers;
• Ensure communication and coordination between customers, lineservice crew, and staff;
• Coordinate fueling, catering, car rental, hotel booking, and reservations;
• Maintain, monitor, and update the Aircraft Entry Log and advise the lineservice crew accordingly;
• Answer the general number phone lines and forward calls to the appropriate person;
• Fill out digital forms for new clients and actively promote additional aircraft services and products;
• Respond to customer email inquiries in a timely and courteous manner;
• Complete daily invoicing and data entry for various vendors and customers;
• Contact clients about unpaid or overdue accounts and attempt to collect or make the appropriate payment arrangements; update account information if a payment is made;
• Other duties as assigned.

Qualifications and Skills Required:

• High school diploma/GED required;
• Aviation experience preferred, but not required;
• Intermediate computer skills;
• Excellent communication skills;
• Excellent customer service skills;
• Ability to multitask;
• Strong conflict resolution skills;
• Maintain a professional demeanor and appearance at all times;
• Weekend availability and willingness to work overtime during peak seasons.

Other Requirements:

• Be at least 18 years of age;
• Legally entitled to work in the United States;
• Must be able to successfully complete and pass pre-employment drug and alcohol testing and other background checks necessary to obtain an airport restricted area pass.

Schedule:

Rotational shift that are 8 to 10 hours in length. Must be available to work weekends and statutory holidays as required.

Benefits:

• 401(k) plan with employer match;
• Health, dental, and vision insurance;
• Life insurance;
• Paid time off.

Skyservice is an equal opportunity employer and welcomes applications from all interested parties. If for any reason you cannot apply through our job board, please contact a member of our Human Resources team for special accommodation.

As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. Youll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience

What your day-to-day will look like:
Assist customers and business partners via telephone and email
Handle customer complaints in a calm, professional manner
Diagnose, assess, and resolve problems or issues
Monitor progress of delivery routes
Process changes or cancellations to delivery orders
Pay Rate: 16/hr. with the ability to make overtime

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .

Past customer service experience within the logistics or supply chain industry
Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
Bilingual in Spanish and English
1-year related experience preferably within a call center environment
Strong customer service skills and the ability to satisfactorily resolve issues
Solid ability to multitask with exceptional organizational skills
Ability to thrive under pressure while delivering solutions that exceed customer expectations

Pompano Beach, FL, US, 33069 Coastal

Oldcastle APG, a CRH Company, is North America's leading provider of innovative outdoor living solutions that enable customers to Live Well Outside. The manufacturer's portfolio of premier building products inspires endless possibilities while providing enduring outdoor spaces where people can connect, reflect and recharge.

The individual in this role is responsible for answering product inquiries, taking customer orders, coordinating delivery with Dispatch, and coordinating with internal company departments and vendors in a fast-paced office. Customers include distributors, developers, contractors, and installers. This position is often combined with customer service initiatives and providing support to Outside Sales Representatives as needed.

• Receive customer phone calls; provide support to customers (via telephone, fax and email) for price quotations, product availability, customer orders, material returns, billing corrections, product information, order changes, and cancellations
• Provide information about products and generate price quotations and generate sales orders in a timely manner
• Refer to product catalogs and specification guides to determine related product uses and applications
• Provide support to outside sales force
• Review job plans and bidding documents for quotes and developing project summaries for outside sales personnel
• Investigate and research all customer inquiries and concerns and follow-up promptly with the customer
• Help customers with design ideas/problems; provide customer feedback to management
• Retrieve information for Credit Department when needed
• Follow all safety regulations
• Other duties may be assigned as needed

• High school diploma or equivalent
• Must have some previous sales experience, preferably in the construction industry
• Experience with Microsoft Office
• Ability to work in a team based environment
• Ability to do basic math
• Good organizational and problem solving skills
• Experience with multi-line phone system
• Attention to detail
• Ability to multi-task in a fast paced environment

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

U-Haul - (Customer Service Representative) As a Customer Service Rep at U-Haul, you'll: Interface with U-Haul customers to identify what they are looking for; Educate customers on products and services, answering questions, and preparing rental invoices; Interact with guests in a friendly, fast, courteous and efficient manner.Hiring Immediately >>

As an Office Professional. Lead management and Scheduling - you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals. Making Recommendations and Managing Expec Customer Service Representative, Customer Service, Customer Experience, Representative, Field Technician, Retail

AMERICAN HEALTH ASSOCIATES, INC. is a premier clinical laboratory servicing over 4000 long-term care facilities. AHA is the fastest growing independent laboratory in the nation, currently offering services in DE, FL, GA, IL, IN, KY, MD, MI, MO, MS, NC, OH, PA, SC, TN, VA, and WDC. By investing in technology and a skilled work force, we can offer a superior program focused on serving the long-term care industry.

Responsibilities:

• Provide exceptional customer service to nursing home staff, physician office staff, and patients always via phone;
• Enter data into a specialized computer system;
• Dispatch AHA's Mobile Phlebotomists and Couriers;
• Track specimen collection and reporting;
• Trouble shoot missing, incomplete, and incorrect orders;
• Must have the ability to interact effectively and professionally with clients and coworkers always;
• Exceptional customer service skills, a must.

Qualifications:

• High School diploma
• 1-year of customer service experience in healthcare, preferred.
• Detail oriented with the ability to multi-task daily.
• Knowledge of lab test orders; solid understanding of the importance of critical results.
• Excellent customer service and telephone etiquette skills required.
• Effective verbal and written communications, especially listening skills.
• 10-Key & Alpha Numeric Data Entry, 40 WPM speed and accuracy.
• Advanced computer skills.
• Ability to work independently, set priorities, and manage time effectively in a fast-paced work environment.
• Ensure patient privacy, confidentiality, and HIPAA are upheld always.
• Team player mindset a must!

AHA IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER!

Form-on USA Corp is a young, global enterprise which is specialized in the supply and trade of used formwork, new formwork components and plywood. As a subsidiary of Doka Group, we can build on a high-performing production facility as well as an international logistics network. We are proud of our team and our product portfolio. For our team in the U.S., we are looking for an enthusiastic and innovative candidate who will - together with a strong team - contribute to the company's success.

The Customer Service Representative plays a critical role in managing customer accounts, regional logistics, inventory, and operations to ensure a seamless order-to-cash process. This position also supports the execution of strategic initiatives such as the Dual Brand Initiative, while embodying the Form-on spirit of simple, fast, transparent. The role requires strong collaboration with sales teams, supply chain contacts, and internal stakeholders, contributing to the growth of market share and enhancing the overall customer experience. This will be a full-time, on-site position.

Key Responsibilities

• Manage the complete order-to-cash process, including order entry, pricing, invoicing, delivery coordination, complaint resolution, and compliance with EU/US sanctions regulations.
• Act as the primary customer contact, handling inquiries, account maintenance, returns, and documentation using smartCRM and other digital tools.
• Collaborate with sales representatives on quotations, pricing alignment, delivery schedules, and customer relationship development.
• Oversee regional inventory and warehouse operations, ensuring stock accuracy, backorder resolution, and efficient material flow across Form-on locations.
• Support purchasing activities, including creating and managing buyback offers and commitments, processing related transactions, and coordinating with supply partners.
• Lead and support the execution of the Dual Brand Initiative by contributing to go-to-market strategies, sales channel coordination, and market share growth.
• Identify and implement improvements in logistics, warehousing, and order processing to enhance operational efficiency and service quality.
• Contribute to the design, management, and continuous improvement of the Form-on marketplace platform.
• Support product management and development efforts, providing input on formwork and scaffolding solutions based on market needs and customer feedback.
• Promote a culture of simplicity, speed, and transparency by actively living the Form-on spirit and embodying the we-Journey values (we-Feel, we-Think, we-Do) in collaboration across the Umdasch Group.

• 1-4 years of experience in customer service, logistics, or supply chain coordination.
• Strong organizational and interpersonal skills with a proactive, customer-focused approach.
• Proficiency in MS Office, ERP/order processing systems, and collaboration platforms (e.g., MS Teams).
• Familiarity with compliance requirements, logistics regulations, and order management tools such as smartCRM.
• Ability to work both independently and as part of a cross-functional, multicultural team.

Form-on USA offers terrific career opportunities, competitive compensation, comprehensive benefits including medical, dental, vision, Flexible Spending Account, company paid life insurance, supplemental voluntary term life insurance, 401k retirement plan (Roth and Non-Roth), short-term disability, AFLAC policies, paid time off (sick/personal, vacation, floating holiday and company paid holidays) and an exciting opportunity to join as a member of Form-on's team.

Form-On USA is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you are interested and have a strong competitive drive, positive attitude, a desire to learn and grow from your experiences, then this is your opportunity to make an immediate difference.

Please submit your resume and apply now.

External candidates must be authorized to work for any employer in the USA.