239 Customer Relations jobs in Grove City

**LOCATION:** Remote U.S. (Eastern time zone or Central time zone candidates are preferred; other candidates will be considered)
**OVERVIEW**
As an Account & Relationship Management Executive, you will manage a portfolio of national accounts in the Lippincott Nursing portfolio, with a significant role in setting and negotiating product/service terms. You will leverage your deep understanding of business and account needs to create demand for the organization's products and services, driving revenue and ensuring high customer satisfaction.
You will be part of the Health Learning, Research & Practice (HLRP) Business Unit within Wolters Kluwer Health. You will be assigned specific nursing schools and will meet virtually and onsite with executive decision-makers across the country.
**RESPONSIBILITIES**
+ Develop in-depth relationships with key decision-makers in assigned accounts.
+ Conduct thorough needs analysis to align products/services to customer requirements.
+ Negotiate terms and close sales with a high degree of authority
+ Develop and implement targeted sales strategies.
+ Track and analyze sales performance metrics and tailor strategies accordingly.
+ Conduct regular status meetings with clients to ensure satisfaction and identify opportunities.
+ Provide detailed and accurate sales forecasts.
+ Support clients during the implementation of products/services.
+ Resolve complex customer issues promptly and effectively.
+ Identify opportunities for growing, expanding, upselling, and cross-selling within the account portfolio.
**QUALIFICATIONS**
**Education:** Bachelor's degree or equivalent experience
**Requirements:**
+ 3+ years of proven, quota-driven sales experience
+ Experience selling to executive decision makers
+ Experience in higher education, nursing, or the publishing industry preferred.
+ Experience selling B2B preferred
**Desired Skills**
+ Communication: Excellent verbal and written communication skills.
+ Negotiation: Strong negotiation skills for setting terms and closing deals
+ Product Knowledge: Solid understanding of the organization's products or services.
+ Sales Strategy: Ability to design and implement targeted sales strategies
+ CRM Expertise: Advanced use of CRM software for account management.
+ Problem-Solving: High proficiency in resolving complex customer issues.
+ Analytical Skills: Strong analytical skills for tracking and adapting sales performance.
+ Relationship Building: Exceptional ability to build and maintain long-term client relationships.
**TRAVEL:** Up to 60% to attend meetings on campus or other sites
#LI-Remote
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
**Compensation:**
Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $95,560 - $133,750
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

**Calling all innovators - find your future at Fiserv.**
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Senior Director, Relationship Management
**What does a successful Relationship Manager for a large strategic client do?**
As a Senior Director, Relationship Management supporting one of Fiserv's top five clients, you will play a critical leadership role in driving strategic partnership, operational excellence, and long-term growth. This high-impact position requires deep expertise in the banking industry, a strong command of contract and billing management, and the ability to lead a cross-functional matrixed team of 8-12 professionals across sales, service, and solution delivery.
**What you will do:**
+ Serve as the primary executive liaison for a top-tier client, fostering trust-based relationships with senior leaders and decision-makers.
+ Deliver thought leadership and industry insights to client executives, positioning Fiserv as a strategic partner in their transformation journey.
+ Drive client retention and expansion by aligning Fiserv's capabilities with the client's evolving business goals.
+ Identify and qualify sales opportunities and work jointly with sales leaders to advance opportunities to timely closure.
+ Lead and inspire a matrixed team of 8-12 cross-functional professionals, including sales, service, and solution executives.
+ Own the end-to-end management of client contracts, including renewals, amendments, RFIs and RFPs, and compliance oversight.
+ Ensure billing accuracy and transparency, resolving discrepancies swiftly and maintaining financial integrity.
+ Participate and lead joint Steering Committee meetings and represent Fiserv at industry forums and client strategy sessions as a trusted advisor.
**What you will need to have:**
+ 10+ years of experience in banking leadership, strategy, and relationship management.
+ 10+ years of experience managing and growing relationships with large clients.
+ Experience implementing cross-functional strategies to drive growth.
+ Strong command of contract and billing management within the financial technology industry.
+ Bachelor's degree or an equivalent combination of education, work, and/or military experience.
**What would be great to have:**
+ 7+ years of experience with business and technology around bank processing.
+ 7+ years of experience with Fiserv systems related to the core, surrounding solutions, including familiarity with how third-party and client-built solutions interface with core solutions.
+ 7+ years of experience with eCRM tools/Salesforce applications.
+ 7+ years of experience in sales and negotiating techniques and consultative selling skills with a consistent track record to negotiate, close deals and generate results in a timely manner.
+ 7+ years of experience with Signature, Aperio, Digital Payments solutions, and Digital banking channels.
**Important information about this role:**
+ This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and lead to stronger productivity.
+ In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship, now or in the future.
+ This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
**Perks at Work:**
+ We're #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
+ Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
+ Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
+ Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
+ Prioritize your health with a variety of medical, dental, vision, life, and disability insurance options and a range of well-being resources through our Fuel Your Life program.
+ Advance your career with training, development, certification, and internal mobility opportunities.
+ Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
#LI-JF1
**Salary Range**
$95,700.00 - $203,800.00
_These pay ranges apply to employees in New Jersey, New York and California. Pay ranges for employees in other states may differ._
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Equal Opportunity:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

**LOCATION:** This position works from a remote home office and will live in or near to the Kansas City KS area.
**OVERVIEW**
You will be part of the Health Learning, Research & Practice (HLRP) Business Unit within Wolters Kluwer Health is a challenging and fulfilling role. To be successful, you will be driven to continuously learn and help nursing higher educational institutions change toward more effective learning models. The territory will consist mostly of Kansas and Nebraska (among neighboring areas). You will be selling CoursePoint+ (course materials), DocuCare (EHR), VSIM/VRClinicals (virtual patient simulation), and Lippincott Ready for NCLEX (testing prep).
You will have a territory of accounts and work for an organization that strives to build effective performance conditions. You will have a Regional Sales Manager who is a coach to help support career growth and learn emerging best practices in sales and marketing. You will play an important role in moving Wolters Kluwer Health to the forefront of nursing education, particularly in the digital solution space, and have uncapped earning potential along the way!
**RESPONSIBILITIES**
+ Develop and maintain a sales pipeline of opportunities to achieve sales objectives via prospecting and account management
+ Develop sales strategy for prospects and assigned accounts and successfully manage deals through the sales cycle
+ Communicate with customers with regards to any account problems and discuss customer concerns and suggestions
+ Negotiate service and product terms with customers
+ Report suggestions to and develop solutions with sales, order processing, and customer support team
+ Handle add-on sales for clients
+ Use the customer relationship management (CRM) system Salesforce to process, track, and organize client information.
**QUALIFICATIONS**
**Education:** Bachelor's Degree or equivalent relevant experience
**Experience:** 3+ years working in Account Management, Sales, or other equivalent experience
+ Understanding of business, financials, products & services, and the market, preferably with a reputation for providing a level of expert knowledge within your industry
+ Excellent communication (both written & oral) and presentation skills
+ Ability to manage own territory and accounts and monitor resources accordingly
**TRAVEL:** Up to 4 days travel per week
**Additional Information** : Thepoint.lww.com
#LI-Remote
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

**LOCATION:** Remote U.S. (West - Preference will be given to a candidate who lives in western USA).
**OVERVIEW**
You will leverage your understanding of business, financials, and customer needs to increase sales within your territory. With a higher level of authority in negotiations, you will play an important role in achieving revenue targets and cultivating lasting relationships with our customers.
**RESPONSIBILITIES**
+ Develop effective sales approaches to target key accounts.
+ Engage in in-depth negotiations with higher autonomy to close deals.
+ Manage and nurture relationships with key customer accounts.
+ Provide accurate sales forecasts and activity reports.
+ Identify and analyze market conditions to uncover sales opportunities.
+ Handle moderately complex or higher-value sales opportunities.
+ Gather and utilize customer feedback to improve sales strategies.
+ Act as a mentor and trainer for junior sales staff.
+ Collaborate with other departments to ensure customer satisfaction.
+ Implement and refine sales techniques tailored to customer needs.
**QUALIFICATIONS**
**Education:** Bachelor's degree or equivalent experience.
**Experience:** 5+ years higher ed sales experience, enterprise level experience preferred.
+ Strategic Planning: Ability to develop and implement effective sales strategies.
+ Negotiation Tactics: Advanced negotiation skills for closing complex deals.
+ Customer Insight: Deep understanding of customer needs and preferences.
+ Analytical Thinking: Strong ability to analyze and interpret sales data.
+ Sales Software: Proficient use of advanced CRM and sales management tools.
+ Team Collaboration: Skills to work effectively with cross-functional teams.
+ Market Knowledge: Comprehensive awareness of market dynamics and trends.
+ Mentorship: Capability to train and mentor junior team members.
+ Overall skills: Strong attention to detail, collaborative team player, excellent communication and transparency, and exceptional negotiation skills.
**TRAVEL:** 20% + Occasional travel to customer locations, industry events, internal meetings
**Additional Information:** may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
**Compensation:**
Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $95,560 - $133,750
This role is eligible for Bonus.
**Additional Information** :
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

At GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.
The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: _we come together_ , _we always look for a better way_ , and _we create possibilities_ .
Interested in joining us on our journey?
Since 1990, Advanced Services Inc. (ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances. During that time, we have developed a culture of celebrating and rewarding our employees! We are leaders in positioning talent for exciting career paths and promotional opportunities. At ASI, our mission is to create happiness and well-being in every home.
Opportunities are available for candidates residing within these states: Utah, South Dakota, Texas, Oklahoma, Tennessee, Mississippi, Kentucky, Ohio and South Carolina. 
Benefits & Perks: 
Paid on-the-job training and mentoring
Work-from-home opportunities (equipment provided)
No weekend shifts
Paid time off
Medical, dental, vision, and prescription benefits eligibility on day 1 of employment 
401(k) program with a company match
Short-term and long-term disability
Life insurance
Appliance discount program
Tuition reimbursement
Gym membership reimbursement
Career growth opportunities
**Position**
Inbound Customer Service Agent - Consumer Relations (Remote)
**Location**
USA, Rapid City, SDUSA, Austin, TX, USA, Columbia, SC, USA, Columbus, OH, USA, Jackson, MS, USA, Louisville, KY, USA, Nashville, TN, USA, Oklahoma City, OK, USA, Salt Lake City, UT, USA, Sioux Falls, SD
**How You'll Create Possibilities**
As a  **Remote** **Consumer Advocate**  with ASI/GE Appliances, you will resolve escalated customer service issues. In your role you will create an outstanding quality service experience for the GE Appliance consumer, advocating with multiple internal departments on their behalf for reasonable and satisfactory resolutions. This position is an excellent opportunity for those wanting to positively impact the owner's experience and wish to start an exciting career! 
+ We offer a base rate of **$17.00/hour+ incentives** based on your quality scores - paid weekly.
+ Training requires a 10-week full-time shift Monday-Friday 8:30 AM- 5:00 PM (CST).
+ After training, you can expect to work an 8-hour shift between the business hours of 7:00 AM to 6:00 PM (CST), Monday through Friday. 
After 10 weeks of training, you will utilize multiple Windows-based programs and other internal applications to:
+ Take ownership in resolving escalated customer concerns, including capturing all the facts surrounding complaints, following the outlined steps to resolve issues, data management, and responding to all letters of inquiry. 
+ Follow up with customers using phone, email, or text to resolve appliance-related concerns, and close out cases with successful actions. 
+ Find creative solutions that are in the best interest of the customers and GE Appliances when negotiating and implementing concessions.         
+ Interact and coordinate with all necessary stakeholders to successfully resolve consumer issues, i.e., zones, dispatchers, technicians, etc. 
+ Gather information from various resources and surface concerns with suggested resolutions to the Team Leader or Team Manager. 
+ Complete consumer reviews for satisfaction before case closure.
+ Meet work schedule demands and obligations with compliance, integrity, and according to values, processes and policies
**What You'll Bring to Our Team**
**Position Requirements**
+ High School Diploma or GED
+ Minimum of 1-year Call-Center experience
+ Minimum of 2-years Escalated Customer Service experience
+ Ability to communicate effectively in English is a requirement
+ Excellent written & verbal skills
+ Moderate to advanced computer skills; navigating multiple online applications 
+ Exceptional organizational skills; ability to effectively multi-task
+ Ability to handle high-volume calls while simultaneously handling multiple online applications
+ Previous experience working from home (preferred)
**Soft Skills **
+ Passion for helping customers and problem-solving
+ Flexible with the ability to take direction from management yet work independently to achieve goals
+ Active listening skills and the ability to ask questions 
+ Conflict resolution skills; negotiation skills; and time management skills
+ Flexibility, being the ability to adapt to change. Critical thinking skills 
+ Desire to work in a team environment towards common goals
+ Ability to remain calm and show empathy while handling challenging customer concerns 
**Requirements for Remote Work Environment**
+ Remote work opportunities subject to business needs. Otherwise, a normal office environment with lighting and climate-controlled temperatures.
+ A local internet provider and an ethernet connection: no Satellite, Pre-paid, or DSL internet connections allowed due to security issues
+ Internet Speed Requirements: 
+ Ping 50 Mbps or lower
+ Download 50 Mbps or higher
+ Upload 15 Mbps or higher
**Our Culture**
Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities.
This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices.
By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy.
GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.
GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S
_If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail_ _to

At GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.
The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: _we come together_ , _we always look for a better way_ , and _we create possibilities_ .
Interested in joining us on our journey?
Since 1990, Advanced Services Inc. (ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances. During that time, we have developed a culture of celebrating and rewarding our employees! We are leaders in positioning talent for exciting career paths and promotional opportunities. At ASI, our mission is to create happiness and well-being in every home.
Opportunities are available for candidates residing within these states: Utah, South Dakota, Texas, Oklahoma, Tennessee, Mississippi, Kentucky, Ohio and South Carolina. 
Benefits & Perks: 
Paid on-the-job training and mentoring
Work-from-home opportunities (equipment provided)
No weekend shifts
Paid time off
Medical, dental, vision, and prescription benefits eligibility on day 1 of employment 
401(k) program with a company match
Short-term and long-term disability
Life insurance
Appliance discount program
Tuition reimbursement
Gym membership reimbursement
Career growth opportunities 
**Position**
Bilingual Spanish Inbound Customer Service Agent - Consumer Relations (Remote)
**Location**
USA, Rapid City, SDUSA, Austin, TX, USA, Columbia, SC, USA, Columbus, OH, USA, Jackson, MS, USA, Louisville, KY, USA, Nashville, TN, USA, Oklahoma City, OK, USA, Salt Lake City, UT, USA, Sioux Falls, SD
**How You'll Create Possibilities**
As a  **Bilingual** **Remote Consumer Advocate**  with ASI/GE Appliances, you will resolve escalated customer service issues **(in English and Spanish)** . In your role you will create an outstanding quality service experience for the GE Appliance consumer, advocating with multiple internal departments on their behalf for reasonable and satisfactory resolutions. This position is an excellent opportunity for those wanting to positively impact the owner's experience and wish to start an exciting career! 
+ We offer a base rate of **$17.85/hour+ incentives** based on your quality scores - paid weekly.
+ Training requires a 10-week full-time shift Monday-Friday 8:30 AM- 5:00 PM (CST).
+ After training, you can expect to work an 8-hour shift between the business hours of 7:00 AM to 6:00 PM (CST), Monday through Friday. 
After 10 weeks of training, you will utilize multiple Windows-based programs and other internal applications to:
+ Take ownership in resolving escalated customer concerns, including capturing all the facts surrounding complaints, following the outlined steps to resolve issues, data management, and responding to all letters of inquiry. 
+ Follow up with customers using phone, email, or text to resolve appliance-related concerns, and close out cases with successful actions. 
+ Find creative solutions that are in the best interest of the customers and GE Appliances when negotiating and implementing concessions.         
+ Interact and coordinate with all necessary stakeholders to successfully resolve consumer issues, i.e., zones, dispatchers, technicians, etc. 
+ Gather information from various resources and surface concerns with suggested resolutions to the Team Leader or Team Manager. 
+ Complete consumer reviews for satisfaction before case closure.
+ Meet work schedule demands and obligations with compliance, integrity, and according to values, processes and policies
**What You'll Bring to Our Team**
Additional Job Description
**Position Requirements**
+ **Ability to communicate effectively and proficiently using both English and Spanish language in written and verbal form**
+ High School Diploma or GED
+ Minimum of 1-year Call-Center experience
+ Minimum of 2-years Escalated Customer Service experience
+ Ability to communicate effectively in English is a requirement
+ Excellent written & verbal skills
+ Moderate to advanced computer skills; navigating multiple online applications 
+ Exceptional organizational skills; ability to effectively multi-task
+ Ability to handle high-volume calls while simultaneously handling multiple online applications
+ Previous experience working from home (preferred)
**Soft Skills **
+ Passion for helping customers and problem-solving
+ Flexible with the ability to take direction from management yet work independently to achieve goals
+ Active listening skills and the ability to ask questions 
+ Conflict resolution skills; negotiation skills; and time management skills
+ Flexibility, being the ability to adapt to change. Critical thinking skills 
+ Desire to work in a team environment towards common goals
+ Ability to remain calm and show empathy while handling challenging customer concerns 
**Requirements for Remote Work Environment**
+ Remote work opportunities subject to business needs. Otherwise, a normal office environment with lighting and climate-controlled temperatures.
+ A local internet provider and an ethernet connection: no Satellite, Pre-paid, or DSL internet connections allowed due to security issues
+ Internet Speed Requirements: 
+ Ping 50 Mbps or lower
+ Download 50 Mbps or higher
+ Upload 15 Mbps or higher
**Our Culture**
Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities.
This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices.
By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy.
GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.
GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S
_If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail_ _to

**_What Account Management contributes to Cardinal Health_**
Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.
**_Responsibilities_**
+ Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs.
+ Actively manage relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service.
+ Pursue, initiate, oversee, and take accountability for driving key initiatives that deepen the customer relationships and drive value for both customer and Cardinal Health.
+ Identify, interpret, and manage customer expectations and requirements through proactive account review, issue resolution, and regular engagement and review of key initiatives.
+ Lead order disruption prevention efforts by partnering closely with customer to identify best courses of action and oversee Cardinal Health execution.
+ Lead resolution of complex or persistent order situations where escalation or unique solutions are required.
+ Review key performance indicators monthly and identify plans for optimization.
+ Build and maintain long-term trusted relationships with customer to support retention and growth of the account
**_Qualifications_**
+ Bachelor's degree or equivalent work experience, preferred
+ 4-6 years professional experience, preferred
+ Direct customer facing experience, preferred
+ Strong communication skills
+ Strong command of MS Office applications (Excel, PowerPoint, Word and Outlook)
+ Demonstrated ability to work in a fast-paced, collaborative environment
+ Highly motivated, creative, able to operate effectively within a team
+ May require up to 35% travel, client onsite visits and adherence to client/facility policies as well as vendor credentialling requirements.
**_What is expected of you and others at this level_**
+ Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
+ May contribute to the development of policies and procedures
+ Works on complex projects of large scope
+ Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives
+ Completes work independently receives general guidance on new projects
+ Work reviewed for purpose of meeting objectives
+ May act as a mentor to less experienced colleagues
**Anticipated salary range:** $66,500 - $99,645
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with myFlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 10/7/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Amex GBT is dedicated to helping its clients realize the greatest possible value from their investment in travel through increased cost savings, outstanding customer service and greater spend control. Amex GBT provides a combination of industry-leading booking technology, travel management consulting expertise, strategic sourcing and supplier negotiation support and customer service available around the world, around the clock, online and offline.
With over 150 years of innovation behind us, our future could not look more promising.
We're growing faster than ever and introducing new solutions, services, and strategies to bring greater value to our business customers. Their success expands our success, so we put heart and soul into helping them achieve results that exceed all expectations. As the world's largest travel management company, we are continuing to build alliances with key travel leaders and suppliers throughout the world, strengthening our position as a quality provider to companies of all sizes.
**The Role:**
The Director, Dedicated Account Management within the Health Science industry is an innovative leader at Amex GBT, capable of leading one of our largest and most strategic global client and a client management team across the globe. To drive innovative, revenue-focused solutions, the Dedicated Account Management Director will be responsible for:
**What You'll Do:**
+ Developing a motivated, highly focused, inspired, and engaged Client Management team, with high will to retain and grow their client portfolio. The Client Manager Director creates a culture to motivate, empower and retain talent, while encouraging, developing, and mentoring the team to achieve positive employee engagement results.
+ Directing the execution of revenue growth strategies to drive incremental revenue through a combination of increased transactions, premium product revenue, advisory consulting, supplier relations initiatives and meetings management.
+ Researching the marketplace and competitor products and services to highlight the value that distinguishes Amex GBT products, and specifically uses MI, benchmarking, and technology as critical value drivers.
+ Drive strategies crafted to increase revenue and drive customer behavior at a scalable level. Work with leaders to implement new strategies and build ways to grow the business.
+ Possessing an in-depth understanding of key business drivers, organizational culture and the strong position of the portfolio, understanding broad issues and the competitive landscape when driving sales strategies.
+ Communicating and leading the overall client strategy, providing clarity and focus for the team, securing team agreement and support for strategic plans and new insights early on, and continually measuring performance against targets. Translates their in-depth understanding of the industry and market conditions into effective tactics that drive growth and client/team engagement.
+ Building, maintaining, and expanding relationships with internal business partners across the B2B organization, using key partnerships within our business lines to drive growth and the implementation of innovative, value-add account solutions.
+ Leading business planning, C-Level executive reviews, quarterly and annual reviews, pricing strategies, and business negotiations on rebids for strategic accounts.
+ Developing client innovation forums, and supports agenda ideas and content, guest speakers, panelists, and facilitators specific to driving premium revenue. 
**What We're Looking For:**
+ Bachelor's Degree with 7-10 years' of dedicated account/client management within the Health Science industry
+ Experienced in leading, coaching and developing a virtual team, capable of generating the daring growth required from the business.
+ Shown success in consultative selling is required, in addition to demonstrated success increasing client revenue and profitability.
+ Demonstrated ability to build a high performing, highly motivated team, and to establish a strategic vision, develop action plans, and set goals.
+ Demonstrated ability to understand broad issues and competitive landscape, find opportunities to capitalize on market conditions, and implement strategy to dramatically increase market penetration and business growth-oriented results.
+ Must possess acute business and financial savvy, along with the ability to get results and achieve targets, in order to effectively communicate the Amex GBT value proposition and leverage key drivers of profitability.
+ Knowledge of Amex GBT products/services and their distinct value is preferred.
+ Proven innovative problem-solving abilities and decision-making skills required, in addition to prioritization, and planning skills.
+ Strong presence and communication abilities in front of clients
+ Strong negotiation skills, including the ability to handle objections and achieve mutually beneficial solutions.
+ Previous experience leading large Global clients is preferred.
+ Advanced software skills (MS Office) required.
**Location**
United States
The US national annual base salary range for this position is from $100,000 to $200,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.
In addition to base salary, this role is eligible for either our Annual Incentive Award plan, which rewards participants based on company and individual performance, or eligible for one of our metric-driven Sales Incentive Plans (certain sales roles only). An eligible employee can only participate in one of these plans during an eligible period. This role is also eligible for awards under the company Equity Incentive Plan, which is designed to align participants' interests with those of shareholders. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance ( #TeamGBT Experience**
Work and life: Find your happy medium at Amex GBT.
+ **Flexible benefits** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
+ **Travel perks:** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
+ **Develop the skills you want** when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
+ **We strive to champion Inclusion** in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
+ And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here ( for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement ( .
**What if I don't meet every requirement?** If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Click Here to Learn More (

**Company :**
United Concordia Dental
**Job Description :**
**JOB SUMMARY**
This job leads a team charged with the responsibility of reviewing, verifying, reconciling, and posting funds received from UCCI Accounts, nationwide, in an accurate and timely manner, as well as other analytical responsibilities. The incumbent conducts oversight of Commercial Operations Account installation processes, ensuring accurate and timely processes and transparency of Quote to ID card status to customers, including Groups, Sales and Support teams within the company. Responsible for resource planning, budget compilation and attainment. Provides tools and guidance to supervisors and professional staff to assure that performance and servicing standards are met. Individual contributor roles as needed.
**ESSENTIAL RESPONSIBILITIES**
+ Perform management responsibilities including, but not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity.Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority.
+ Lead daily Receivables Management operations. This is a "hands-on" position, requiring the incumbent to work closely with the section's Accountant, Accounting Coordinators, Associate Analyst, providing, guidance, feedback, training, motivation, and support. This team is responsible for posting funds received from UCCI Accounts, nationwide, in an accurate and timely manner. This involves a variety of related activities, including but not limited to: Reviewing imaged deposit reports, Verifying bank receipts, checks, invoices, amounts, group numbers, etc., using the Billing system, Maintenance of bank lockbox accounts, Developmentand analysis of aging reports, Telephone contact with account representatives concerning overdue payments, Resolution of inquiries related to broker commissions or TPA's, Creation of monthly reports detailing problematic accounts, Termination of groups for non-payment, Completing write-offs as appropriate, Coordinating AR issues affecting claims or inquiry processing with Membership and Billing personnel.Lead or participate in higher level AR tasks and projects, typically related to: Analysis and reconciliation of cash in transit discrepancies, Streamlining, development and documentation of AR policies or procedures, Reduction of AR balances and coordination of relationships with collection agencies, Creation of AR databases, use of internet technology, report development, etc., TIGAR system enhancements, and automation of cumbersome or manual processes, Coordination of annual audits (such as PWC Revenue Audit and Support Senior Vice President of Operations in Monthly/Annual budget and expense analysis for Commercial Operations group.
+ Support the onboarding of groups for commercial and partner business ensuring all service level agreements are attained including turn around time, accuracy on both new and maintenance to existing groups. This position is responsible for delivering to each client/group - Admin Kit including reference material and billing guide, ID cards, Group Policy documents including Benefit Summary, Certificates of Coverage and Member Post Cards for web access and Initial Invoice. Perform as Product Owner for the following information technology systems: Group Database and Services, Group Policy Automation, Client Onboarding Engine (COBE), and Benefits Plan Information Repository (BPIR), Eloquence and Collection of Documents (COD). Oversee day to day department operations. Manage AI Business Analyst staff and AI Coordinators. Responsible for overseeing all department projects, initiatives and other activities to make the department as efficient, effective and least costly as possible. Process improvement idea development, sponsorship, and implementation is key aspect of this position.
+ Other duties as assigned.
**EDUCATION**
**Required**
+ Bachelor's Degree in Accounting or related field, or relevant experience and/or education as determined by the company in lieu of bachelor's degree
**Preferred**
+ Master's Degree in Business
**EXPERIENCE**
**Required**
+ 5 - 7 years in Accounts Receivable, Membership Administration, Billing, Collections or Account Support
**Preferred**
+ None
**LICENSES AND CERTIFICATIONS**
**Required**
+ None
**Preferred**
+ None
**SKILLS**
+ Accounts Receivable (A/R) or Account Management
+ Analysis of business problems/needs
+ Analysis
+ Analytical Skills
+ Budget Management
+ Business Case Justification
+ Analytical and Logical Reasoning/Thinking
+ Business Process
+ Supervisory Experience
**Language (Other than English)**
None
**Travel Required**
0% - 25 %
**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**
**Position Type**
Office-Based
Teaches / trains others regularly
Occasionally
Travel regularly from the office to various work sites or from site-to-site
Rarely
Works primarily out-of-the office selling products/services (sales employees)
Never
Physical work site required
Yes
Lifting: up to 10 pounds
Occasionally
Lifting: 10 to 25 pounds
Rarely
Lifting: 25 to 50 pounds
Never
**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
**_Compliance Requirement:_** _This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Req ID: J268389