1606 Customer Service Representative jobs in Lyons
CUSTOMER SERVICE REPRESENTATIVE
60534 Lyons, Illinois
Family Dollar
Posted 14 days ago
Job Viewed
Job Description
Store Family Dollar
**Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.**
**General Summary**
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
**Principle Duties and Responsibilities:**
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
**Position Requirements:**
**_Education:_** Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
**_Experience:_** Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
**_Physical Requirements:_** Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
**_Availability:_** Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
**_Skills and Competencies:_** Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Family Dollar Stores, Inc. is an Equal Opportunity Employer.
**Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.**
**General Summary**
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
**Principle Duties and Responsibilities:**
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
**Position Requirements:**
**_Education:_** Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
**_Experience:_** Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
**_Physical Requirements:_** Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
**_Availability:_** Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
**_Skills and Competencies:_** Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Family Dollar Stores, Inc. is an Equal Opportunity Employer.
Apply Now
0
Customer Service Representative
60148 Lombard, Illinois
Transdev
Posted today
Job Viewed
Job Description
Customer Service Representative
Transdev is hiring a Customer Service Representative to act as a liaison for our customers, providers, and client. Weare seeking friendly, customer service-oriented people who are dedicated to safety. This is a remote position.
+ Competitive starting pay of $12.00 - $15.00 per hour
Benefits include:
+ Vacation: minimum of two (2) weeks
+ Sick days: 5 days
+ Holidays: 7 days
+ Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Application Deadline: September 19, 2025.
Key Responsibilities:
+ Respond to customer inquiries and concerns with timely responses and accurate information or redirecting to a supervisor.
+ Comprehensive understanding of policies and procedures
+ Meet or exceed established performance requirements.
+ Document trip authorizations and details including transportation type, pickup times, appointment times and addresses.
+ Other duties as required.
Qualifications:
+ High School Diploma, GED or equivalent.
+ Computer literate
+ Excellent customer service skills.
+ Ability to operate standard telephone system.
+ Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Requirements:
+ Must be able to work shifts or flexible work schedules as needed.
+ Must provide own work equipment (i.e. laptop or computer)
+ Must have stable internet connection.
+ Must have a quite workspace.
+ The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at watch an overview video at above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: PleaseClick Herefor CA Employee Privacy Policy.
Job Category: Call Center / Dispatch / Reservationist / Scheduler
Job Type: Full Time
Req ID: 6058
Pay Group: CDB
Cost Center: 406
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.
Transdev is hiring a Customer Service Representative to act as a liaison for our customers, providers, and client. Weare seeking friendly, customer service-oriented people who are dedicated to safety. This is a remote position.
+ Competitive starting pay of $12.00 - $15.00 per hour
Benefits include:
+ Vacation: minimum of two (2) weeks
+ Sick days: 5 days
+ Holidays: 7 days
+ Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Application Deadline: September 19, 2025.
Key Responsibilities:
+ Respond to customer inquiries and concerns with timely responses and accurate information or redirecting to a supervisor.
+ Comprehensive understanding of policies and procedures
+ Meet or exceed established performance requirements.
+ Document trip authorizations and details including transportation type, pickup times, appointment times and addresses.
+ Other duties as required.
Qualifications:
+ High School Diploma, GED or equivalent.
+ Computer literate
+ Excellent customer service skills.
+ Ability to operate standard telephone system.
+ Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Requirements:
+ Must be able to work shifts or flexible work schedules as needed.
+ Must provide own work equipment (i.e. laptop or computer)
+ Must have stable internet connection.
+ Must have a quite workspace.
+ The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at watch an overview video at above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: PleaseClick Herefor CA Employee Privacy Policy.
Job Category: Call Center / Dispatch / Reservationist / Scheduler
Job Type: Full Time
Req ID: 6058
Pay Group: CDB
Cost Center: 406
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.
View Now
1
Customer Service Representative
60684 Chicago, Illinois
TEKsystems
Posted today
Job Viewed
Job Description
Customer Service Specialist - Healthcare Services
Location: Chicago, IL 60643
Schedule: Monday to Friday, 8:30 AM - 5:30 PM
Pay Rate: $18/hour (paid weekly) + benefits
Duration: 4-month contract-to-hire (long-term growth opportunity)
Are you passionate about helping others and making a meaningful impact in healthcare? We're hiring Customer Service Specialists to support patients with home medical equipment and services. This role is ideal for individuals who thrive in fast-paced environments and enjoy providing exceptional service.
What You'll Do
+ Handle inbound and outbound calls to assist patients and healthcare providers
+ Process orders, verify documentation, and schedule equipment deliveries
+ Educate patients on financial responsibilities and insurance coverage
+ Review and enter information into EMR systems accurately
+ Obtain pre-authorizations and verify insurance eligibility
+ Collaborate with internal teams to ensure smooth service delivery
What You'll Bring
+ Strong communication and organizational skills
+ Ability to multitask and work efficiently under pressure
+ Familiarity with healthcare documentation and insurance processes (preferred)
+ Customer-first mindset and attention to detail
This is a fantastic opportunity to join a growing team and build a career in healthcare support. If you're ready to make a difference, apply today!
Pay and Benefits
The pay range for this position is $8.00 - 18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Chicago,IL.
Application Deadline
This position is anticipated to close on Aug 31, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Location: Chicago, IL 60643
Schedule: Monday to Friday, 8:30 AM - 5:30 PM
Pay Rate: $18/hour (paid weekly) + benefits
Duration: 4-month contract-to-hire (long-term growth opportunity)
Are you passionate about helping others and making a meaningful impact in healthcare? We're hiring Customer Service Specialists to support patients with home medical equipment and services. This role is ideal for individuals who thrive in fast-paced environments and enjoy providing exceptional service.
What You'll Do
+ Handle inbound and outbound calls to assist patients and healthcare providers
+ Process orders, verify documentation, and schedule equipment deliveries
+ Educate patients on financial responsibilities and insurance coverage
+ Review and enter information into EMR systems accurately
+ Obtain pre-authorizations and verify insurance eligibility
+ Collaborate with internal teams to ensure smooth service delivery
What You'll Bring
+ Strong communication and organizational skills
+ Ability to multitask and work efficiently under pressure
+ Familiarity with healthcare documentation and insurance processes (preferred)
+ Customer-first mindset and attention to detail
This is a fantastic opportunity to join a growing team and build a career in healthcare support. If you're ready to make a difference, apply today!
Pay and Benefits
The pay range for this position is $8.00 - 18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Chicago,IL.
Application Deadline
This position is anticipated to close on Aug 31, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
View Now
2
Customer Service Representative
60103 Bartlett, Illinois
Sysco
Posted today
Job Viewed
Job Description
**JOB SUMMARY**
This is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a CSR (customer sales representative), the goal is to assist and help resolve all customer needs as quickly and accurately as possible.
**RESPONSIBILITIES**
+ Answer all incoming concerns/needs from all customers
+ Key pick-up request, Handle transportation/routing on delivery questions
+ Process will-call orders
+ Provide customers with invoice copies.
+ Process credits
+ Maintaining Call list
+ Monitor orders before the cut-off
+ Communicate regularly with the AE (account executives) and customers.
+ Manage the same-day deliveries for OPCO (operating company)
+ Perform other duties as directed by Supervisor.
**QUALIFICATIONS**
**Education**
+ High school diploma or equivalent.
**Experience**
+ 1 year prior outside foodservice sales coordination or customer support experience
+ Preferred: Previous call center experience
**Professional Skills**
+ Strong telephone communication skills
+ Able to work in a fast pace environment
+ Ability to sit and work at a PC for extended periods
+ Proficient in MS Office
#LI-DF1
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
This is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a CSR (customer sales representative), the goal is to assist and help resolve all customer needs as quickly and accurately as possible.
**RESPONSIBILITIES**
+ Answer all incoming concerns/needs from all customers
+ Key pick-up request, Handle transportation/routing on delivery questions
+ Process will-call orders
+ Provide customers with invoice copies.
+ Process credits
+ Maintaining Call list
+ Monitor orders before the cut-off
+ Communicate regularly with the AE (account executives) and customers.
+ Manage the same-day deliveries for OPCO (operating company)
+ Perform other duties as directed by Supervisor.
**QUALIFICATIONS**
**Education**
+ High school diploma or equivalent.
**Experience**
+ 1 year prior outside foodservice sales coordination or customer support experience
+ Preferred: Previous call center experience
**Professional Skills**
+ Strong telephone communication skills
+ Able to work in a fast pace environment
+ Ability to sit and work at a PC for extended periods
+ Proficient in MS Office
#LI-DF1
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
View Now
3
Customer Service Representative
60018 Des Plaines, Illinois
Robert Half
Posted today
Job Viewed
Job Description
Description We are looking for a motivated Customer Service Representative to join our team in Rosemont, Illinois. This Contract to permanent position offers an opportunity to support customers with exceptional service while ensuring smooth order processing and fulfillment. If you are detail-oriented and enjoy building positive client relationships, this role is ideal for you.
Responsibilities:
- Respond promptly and professionally to incoming customer inquiries and requests.
- Accurately input and process customer orders, ensuring all details are verified including product specifications and pricing.
- Track and monitor the progress of orders, providing regular updates to customers throughout the fulfillment process.
- Address and resolve customer concerns related to order discrepancies or processing issues.
- Work closely with internal teams to resolve order-related challenges and ensure timely delivery.
- Investigate discrepancies in orders and provide solutions to prevent recurrence.
- Maintain clear and proactive communication with customers, offering timely updates on issue resolutions.
- Document recurring customer concerns and recommend process improvements to enhance service quality.
- Deliver exceptional customer service throughout the order lifecycle, fostering trust and satisfaction.
- Utilize tools like Microsoft Excel and Word to manage data entry and correspondence effectively. Requirements - Proven experience in a customer service role, preferably in a call center or order management environment.
- Proficiency in handling inbound and outbound calls with professionalism.
- Strong skills in data entry and email correspondence.
- Familiarity with Microsoft Excel and Word for tracking and managing customer data.
- Ability to schedule appointments and manage order entry efficiently.
- Excellent communication skills, both verbal and written, to interact effectively with clients and teams.
- Detail-oriented approach to verifying order information and resolving discrepancies.
- Capability to multitask and prioritize responsibilities in a fast-paced environment. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
Responsibilities:
- Respond promptly and professionally to incoming customer inquiries and requests.
- Accurately input and process customer orders, ensuring all details are verified including product specifications and pricing.
- Track and monitor the progress of orders, providing regular updates to customers throughout the fulfillment process.
- Address and resolve customer concerns related to order discrepancies or processing issues.
- Work closely with internal teams to resolve order-related challenges and ensure timely delivery.
- Investigate discrepancies in orders and provide solutions to prevent recurrence.
- Maintain clear and proactive communication with customers, offering timely updates on issue resolutions.
- Document recurring customer concerns and recommend process improvements to enhance service quality.
- Deliver exceptional customer service throughout the order lifecycle, fostering trust and satisfaction.
- Utilize tools like Microsoft Excel and Word to manage data entry and correspondence effectively. Requirements - Proven experience in a customer service role, preferably in a call center or order management environment.
- Proficiency in handling inbound and outbound calls with professionalism.
- Strong skills in data entry and email correspondence.
- Familiarity with Microsoft Excel and Word for tracking and managing customer data.
- Ability to schedule appointments and manage order entry efficiently.
- Excellent communication skills, both verbal and written, to interact effectively with clients and teams.
- Detail-oriented approach to verifying order information and resolving discrepancies.
- Capability to multitask and prioritize responsibilities in a fast-paced environment. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
View Now
4
Customer Service Representative
60505 Aurora, Illinois
R1 RCM
Posted today
Job Viewed
Job Description
**Location: Ascension IL Presence Mercy Medical Center**
**Shift Hours: PRN, as needed**
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our **Customer Service Representative** , you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.
To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.
**Here's what you can expect working in Patient Registration (Customer Service):**
+ Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.
+ Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time.
+ Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job.
+ A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.
**Requirements:**
+ High School Diploma or GED
+ Excellent customer service experience
For this US-based position, the base pay range is $16.00 - $22.30 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. ( RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent ( learn more, visit: R1RCM.com
Visit us on Facebook ( is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.
Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.
**Shift Hours: PRN, as needed**
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our **Customer Service Representative** , you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.
To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.
**Here's what you can expect working in Patient Registration (Customer Service):**
+ Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.
+ Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time.
+ Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job.
+ A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.
**Requirements:**
+ High School Diploma or GED
+ Excellent customer service experience
For this US-based position, the base pay range is $16.00 - $22.30 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. ( RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent ( learn more, visit: R1RCM.com
Visit us on Facebook ( is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.
Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.
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5
Customer Service Representative
60684 Chicago, Illinois
Lawson Products
Posted today
Job Viewed
Job Description
**Customer Service Representative**
**City:** Chicago
**State/Province:** IL
**Country:** United States
**Division:** Corporate
**Job ID:** 13735
Since 1952, Lawson Products has worked hard to make our customers' jobs easier by improving their operational efficiency, productivity and overall performance. As a leader in the MRO industry, we partner with customers to make sure they have the right maintenance and repair parts on hand when needed.
We're looking for a motivated Customer Service Rep to provide excellent customer service to Lawson Products' sales reps, customers and internal teams.
Our corporate headquarters is located in Chicago, IL. This position will be in the office on Tuesday, Wednesday and Thursday and work remotely on Monday and Friday. The hours will be 10:30-7 Monday-Friday. We offer a competitive benefits package that includes vision, dental, medical and retirement benefits, as well as a paid holiday and PTO package.
**Responsibilities:**
+ Responds to a minimum of 40 calls per day in an inbound call center.
+ Maintain a strong performance against established key performance indicators.
+ Input and modify customer orders in SAP system.
+ Provide status of orders, quotes, returns, product audits, credits and invoice rebill requests.
+ Track order shipments and provide proof of delivery upon request.
+ Provide basic account balance information for account invoices due to payment. May be required to processes customer credit card payments.
+ Process document requests.
+ Process credit and debit memo requests that fall within department policy.
+ Answer common product questions as first line of response.
+ Resolve transactional discrepancies and customer complaints.
+ Other duties as assigned.
**Qualifications & Requirements:**
+ High School Diploma or GED.
+ Minimum 1 year experience in an inbound call center, preferred.
+ Effective verbal and written communication skills.
+ Basic computer skills and the ability to navigate company internal and external websites.
+ Microsoft Office knowledge including, but not limited to, Outlook, Word and Excel.
+ Basic maintenance, repair and operational (MRO) product knowledge is preferred.
+ SAP experience, a plus.
+ Possesses entry-level problem solving kills.
+ Previous manufacturing/distribution and sales experience a plus.
+ Ability to maintain customer-focus and multi-task in a fast-paced environment.
The hourly rate for this role is $21.50.
Lawson Products is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
**City:** Chicago
**State/Province:** IL
**Country:** United States
**Division:** Corporate
**Job ID:** 13735
Since 1952, Lawson Products has worked hard to make our customers' jobs easier by improving their operational efficiency, productivity and overall performance. As a leader in the MRO industry, we partner with customers to make sure they have the right maintenance and repair parts on hand when needed.
We're looking for a motivated Customer Service Rep to provide excellent customer service to Lawson Products' sales reps, customers and internal teams.
Our corporate headquarters is located in Chicago, IL. This position will be in the office on Tuesday, Wednesday and Thursday and work remotely on Monday and Friday. The hours will be 10:30-7 Monday-Friday. We offer a competitive benefits package that includes vision, dental, medical and retirement benefits, as well as a paid holiday and PTO package.
**Responsibilities:**
+ Responds to a minimum of 40 calls per day in an inbound call center.
+ Maintain a strong performance against established key performance indicators.
+ Input and modify customer orders in SAP system.
+ Provide status of orders, quotes, returns, product audits, credits and invoice rebill requests.
+ Track order shipments and provide proof of delivery upon request.
+ Provide basic account balance information for account invoices due to payment. May be required to processes customer credit card payments.
+ Process document requests.
+ Process credit and debit memo requests that fall within department policy.
+ Answer common product questions as first line of response.
+ Resolve transactional discrepancies and customer complaints.
+ Other duties as assigned.
**Qualifications & Requirements:**
+ High School Diploma or GED.
+ Minimum 1 year experience in an inbound call center, preferred.
+ Effective verbal and written communication skills.
+ Basic computer skills and the ability to navigate company internal and external websites.
+ Microsoft Office knowledge including, but not limited to, Outlook, Word and Excel.
+ Basic maintenance, repair and operational (MRO) product knowledge is preferred.
+ SAP experience, a plus.
+ Possesses entry-level problem solving kills.
+ Previous manufacturing/distribution and sales experience a plus.
+ Ability to maintain customer-focus and multi-task in a fast-paced environment.
The hourly rate for this role is $21.50.
Lawson Products is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
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6
Customer Service Representative
60515 Downers Grove, Illinois
Kemper
Posted today
Job Viewed
Job Description
Location(s)
P&C-Butterfield Road-Downers Grove-IL-AAC
**Details**
Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive.
Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.
We are looking for dedicated, caring professionals who would like to assist our clients (agencies and customers) with questions and changes to their insurance policy. We also offer hours that work for you!
Our contact center is open from 7:00am to 8:00pm CST, Monday - Friday and 8:00am to 5:00pm CST on Saturday. The work schedule for this opportunity is: Afternoon/evening shifts with required rotating Saturdays. This position will be working CST hours.
Training will be 8:30am to 5:30pm CST Monday - Friday for approximately 6 to 8 weeks.
**Position Responsibilities** :
+ Employee will review all policy information to determine if the risk meets the company's underwriting guidelines and processes.
+ Serves as the primary contact point for insureds, agents, and lien holders for policy related inquiries.
+ Provides Superior Customer Service and offers solutions and/or options within Company guidelines.
+ You may be asked to periodically attend office-based training or meetings as needed.
**Position Qualifications** :
+ High school diploma or GED.
+ 6 months previous customer service experience required. Call Center and/or insurance-related experience preferred.
+ Fluent Spanish/English communication skills, pleasant telephone demeanor, and multitasking skills required.
+ PC experience with 3,000 KSH or 25 WPM with an error ratio of less than 5% required.
+ Successfully completes all required new hire training as per Departmental guidelines.
The range for this position is $15.00 to $3.99. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is also eligible for our Kemper benefits package (Medical, Dental, Vision, PTO, 401k, etc.)
Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.
Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.
Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.
**Kemper at a Glance**
The Kemper family of companies is one of the nation's leading specialized insurers. With approximately $13 billio in assets, Kemper is improving the world of insurance by providing affordable and easy-to-use personalized solutions to individuals, families and businesses through its Kemper Auto and Kemper Life brands. Kemper serves over 4.7 million policies, is represented by approximately 24,000 agents and brokers, and has approximately 7,500 associates dedicated to meeting the ever-changing needs of its customers. Learn more at Kemper.com .
*Alliance United Insurance Company is not rated.
_We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V_
**Our employees enjoy great benefits:**
- Qualify for your choice of health and dental plans within your first month.
- Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans.
- Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs.
- Contribute to your community through United Way and volunteer programs.
- Balance your life with generous paid time off and business casual dress.
- Get employee discounts for shopping, dining and travel through Kemper Perks.
P&C-Butterfield Road-Downers Grove-IL-AAC
**Details**
Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive.
Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.
We are looking for dedicated, caring professionals who would like to assist our clients (agencies and customers) with questions and changes to their insurance policy. We also offer hours that work for you!
Our contact center is open from 7:00am to 8:00pm CST, Monday - Friday and 8:00am to 5:00pm CST on Saturday. The work schedule for this opportunity is: Afternoon/evening shifts with required rotating Saturdays. This position will be working CST hours.
Training will be 8:30am to 5:30pm CST Monday - Friday for approximately 6 to 8 weeks.
**Position Responsibilities** :
+ Employee will review all policy information to determine if the risk meets the company's underwriting guidelines and processes.
+ Serves as the primary contact point for insureds, agents, and lien holders for policy related inquiries.
+ Provides Superior Customer Service and offers solutions and/or options within Company guidelines.
+ You may be asked to periodically attend office-based training or meetings as needed.
**Position Qualifications** :
+ High school diploma or GED.
+ 6 months previous customer service experience required. Call Center and/or insurance-related experience preferred.
+ Fluent Spanish/English communication skills, pleasant telephone demeanor, and multitasking skills required.
+ PC experience with 3,000 KSH or 25 WPM with an error ratio of less than 5% required.
+ Successfully completes all required new hire training as per Departmental guidelines.
The range for this position is $15.00 to $3.99. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is also eligible for our Kemper benefits package (Medical, Dental, Vision, PTO, 401k, etc.)
Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.
Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.
Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.
**Kemper at a Glance**
The Kemper family of companies is one of the nation's leading specialized insurers. With approximately $13 billio in assets, Kemper is improving the world of insurance by providing affordable and easy-to-use personalized solutions to individuals, families and businesses through its Kemper Auto and Kemper Life brands. Kemper serves over 4.7 million policies, is represented by approximately 24,000 agents and brokers, and has approximately 7,500 associates dedicated to meeting the ever-changing needs of its customers. Learn more at Kemper.com .
*Alliance United Insurance Company is not rated.
_We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V_
**Our employees enjoy great benefits:**
- Qualify for your choice of health and dental plans within your first month.
- Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans.
- Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs.
- Contribute to your community through United Way and volunteer programs.
- Balance your life with generous paid time off and business casual dress.
- Get employee discounts for shopping, dining and travel through Kemper Perks.
View Now
7
Customer Service Representative
Chicago, Illinois
Help at Home
Posted today
Job Viewed
Job Description
**Help at Home is hiring!** **We offer weekly pay between $18.00-$1.50 per hour ( 18.50- 22.00/hr for Chicagoland area offices) and a generous incentive program - up to 10,000* in bonuses per year!**
Help at Home is the nation's leading provider of high-quality support services to seniors and people with disabilities. Our clients need us more than ever to continue living independently in their own homes while staying safe from high-risk facilities. We pride ourselves on establishing the home as the center of health and care coordination, serving our clients as if they are family, and creating Meaningful Moments that make a difference.
Our team members develop and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, home care aides, managers, referral sources, and others directly involved in the client's care.
**Benefits**
_Our team is the foundation of our work. We offer:_
+ Weekly pay of ** 18.00- 21.50 per hour ( 18.50- 22.00/hr for Chicagoland area offices)** based on experience
+ Direct deposit or cash card offered
+ Healthcare, dental, and vision insurance
+ Paid time off
+ 401k
+ Ongoing, in-depth training opportunities
+ Meaningful work with clients who need your help
+ Career growth and experience with an industry leader with 40+ years of history in a high-demand field
**Responsibilities**
+ Maintains assigned clients' files, employee files, and all related paperwork
+ Provides direct training to field staff on client Care Plans
+ Monitors the performance assigned to field staff who provide and support patients with personal care to ensure quality service
+ Proactively communicates schedules and changes with clients, field staff, referral sources, team leads, managers, and the branch manager
+ Prepares and submits routine departmental reports, as required
+ Records and maintains accurate documentation of the client's condition and overall service
+ Conducts and keeps a record of client satisfaction surveys, client in-home visits, employee evaluations, and employee in-service training
+ Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution, as required
+ Ensures compliance with local, state, and federal laws as well as with company policies and procedures
+ Performs other job-related duties as assigned
**Minimum Qualifications**
+ Bachelor's Degree preferred, but not required
+ 2 years of management/supervisory experience is preferred, but not required
+ At least 18 years of age required
+ High school diploma or equivalent required
+ Ability to work in a fast-paced environment and professional written and verbal communication skills
**Physical/Travel Requirements**
+ Must be able to lift up to 15 pounds at a time
+ Must be able to sit, stand, walk, or squat
+ Must be able to occasionally lift up to 50 lbs. at a time
+ Must be able to travel to client homes when needed
_*Candidates must comply with state background screening requirements. Compensation, benefits, time off, and bonuses vary by state and location, so please ask for complete details at your interview._
_The above statements describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions upon request._
_Data Security and Privacy Statement_
_At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties._
_We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us._
_Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information._
Help at Home is the nation's leading provider of high-quality support services to seniors and people with disabilities. Our clients need us more than ever to continue living independently in their own homes while staying safe from high-risk facilities. We pride ourselves on establishing the home as the center of health and care coordination, serving our clients as if they are family, and creating Meaningful Moments that make a difference.
Our team members develop and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, home care aides, managers, referral sources, and others directly involved in the client's care.
**Benefits**
_Our team is the foundation of our work. We offer:_
+ Weekly pay of ** 18.00- 21.50 per hour ( 18.50- 22.00/hr for Chicagoland area offices)** based on experience
+ Direct deposit or cash card offered
+ Healthcare, dental, and vision insurance
+ Paid time off
+ 401k
+ Ongoing, in-depth training opportunities
+ Meaningful work with clients who need your help
+ Career growth and experience with an industry leader with 40+ years of history in a high-demand field
**Responsibilities**
+ Maintains assigned clients' files, employee files, and all related paperwork
+ Provides direct training to field staff on client Care Plans
+ Monitors the performance assigned to field staff who provide and support patients with personal care to ensure quality service
+ Proactively communicates schedules and changes with clients, field staff, referral sources, team leads, managers, and the branch manager
+ Prepares and submits routine departmental reports, as required
+ Records and maintains accurate documentation of the client's condition and overall service
+ Conducts and keeps a record of client satisfaction surveys, client in-home visits, employee evaluations, and employee in-service training
+ Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution, as required
+ Ensures compliance with local, state, and federal laws as well as with company policies and procedures
+ Performs other job-related duties as assigned
**Minimum Qualifications**
+ Bachelor's Degree preferred, but not required
+ 2 years of management/supervisory experience is preferred, but not required
+ At least 18 years of age required
+ High school diploma or equivalent required
+ Ability to work in a fast-paced environment and professional written and verbal communication skills
**Physical/Travel Requirements**
+ Must be able to lift up to 15 pounds at a time
+ Must be able to sit, stand, walk, or squat
+ Must be able to occasionally lift up to 50 lbs. at a time
+ Must be able to travel to client homes when needed
_*Candidates must comply with state background screening requirements. Compensation, benefits, time off, and bonuses vary by state and location, so please ask for complete details at your interview._
_The above statements describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions upon request._
_Data Security and Privacy Statement_
_At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties._
_We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us._
_Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information._
View Now
8
Customer Service Representative
Chicago, Indiana
Rise25
Posted today
Job Viewed
Job Description
Job Description
Job Description
Job Details:
Want to help change the world, one relationship at a time? We help businesses build great relationships using podcasts and content marketing.
Rise25 is looking for a Customer Service Representative to monitor and respond to client emails at lightning speed and provide support to the Rise25 team.
Job Description:
This customer service role is critical in helping Rise25 create successful and ROI-driven podcasts for our B2B clients. You must have 3+ years experience in a customer service role, quality assurance, trainer or operations supervisor.
Key Responsibilities:
- Answer and filter emails, support the Rise25 team, and pay close attention to all details.
- Manage incoming support tickets from clients and send email updates.
- Coordinate appointments with our clients and prospects via Google Calendar.
- Organize documents in Google Drive and create Google spreadsheets.
- Attend regular check-ins and meetings with the team.
- Assist the episode production team when needed.
This position is remote and self-paced. You can work from anywhere with a good Internet connection. Ideally, we are looking for someone who can devote at least 20 or more hours per week, but if you have fewer hours available at least initially, that is OK.
You must be good at self-direction and taking initiative. In addition, it is important to us that all of our team members are detail-oriented and meticulous; therefore, in the application form, when it asks for your “favorite vegetable?” Please put the word “eggplant.”
Required Skills:
- Quick with communication via email and phone during US business hours
- Have flawless written and verbal English
- Nice — we spend a lot of time working, so we want to be on a team with nice people
- Loyal, dependable, detail-oriented, and friendly
- Passionate about helping people
- Have reliable internet, internet back-up and be able to work independently (speed tests and system tests to be conducted)
- Bonus points if you have experience with ClickUp, Slack, and password sharing software tools
- Scheduling flexibility is a must. Schedules may change but will be communicated ahead of time
Who We Are:
Rise25, LLC is a company on a mission to help businesses connect with their ideal prospects, referral partners, and strategic partners using a podcast.
Co-founders Dr. Jeremy Weisz, a chiropractor turned serial entrepreneur, and John Corcoran, a former White House writer and speechwriter, were early adopters of the podcasting medium and between them have over 22+ years of experience with podcasting. Today, Rise25 works with top-notch B2B businesses around the globe, including one of the nation’s largest ticket sellers, consulting firms, law firms, and more. Learn more at:
Why Rise25:
The team at Rise25 prioritizes flexibility, so you can work where and when you want, as long as you get your job done. Although we have team members all across the globe, we strive to build a culture of one team working together toward a common goal.
Monthly Book and Masterclass Club meetings - One of our core values is to Keep Learning, so we pay for our entire team to join our Book and Masterclass Club, where we have monthly meetings to discuss one book or masterclass we have all read or watched together.
Monthly video team meetings - We meet as a team once a month to celebrate each member’s personal and professional successes and participate in team-building activities.
New team member mentoring sessions - Experienced team members meet one-on-one or in small groups with new team members to help them get onboarded, answer questions, and welcome them to the team.
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