5625 Customer Service jobs in California

A client of Insight Global is looking for Customer Service Representative to serve as the primary interface with our customers. This position will be responsible for acquiring inbound calls and emails, accessing the nature of the calls, and creating work orders in the IFS system.

Receive high volume inbound calls/emails, identify the nature of the calls and emails and document all information according to standard operating procedures.

Create work orders for service requests and relay information to appropriate dispatchers.

Obtain and accurately enter new customer information into the IFS system.

Distribute new customer form to accounts receivable manager for approval.

Maintain customer database master files.

Manage and distribute customer complaints accordingly.

Any other duties and responsibilities as assigned by the Manager.

6-month contract to hire

Compensation: $41,000.00 - $49,000.00

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .

HVAC or similar industry experience

Experience with creating work orders for service requests or any experience with work orders
3-5 years data entry and call center experience or Administration experience coming from a high call volume environment

Ability to handle a fast-paced environment

Detailed orientated, ability to multitask and possesses great organizational skills

Must be able to utilize a headset and computer terminal and navigate through multiple systems to input and retrieve information

Comfortable with Microsoft Windows environment including Excel and Word

Excellent writing and verbal communication skills

NOW HIRING: Customer Service & Client Relations Associate

At Voyager Consultants, we distinguish ourselves by fostering a fun work environment while consistently delivering exceptional results for clients across various industries. We prioritize the all-around development of their marketing specialists through inspiring and results-driven training programs. Our company is committed to the continuous growth of its associates, offering immersive training to help them gain experience in their new careers. We value our diverse team, strong camaraderie, and focus on productivity and efficiency to achieve client success.

At Voyager Consultants, we believe that every connection counts - especially the human ones. That’s why we’re looking for people-first individuals to join our growing team as Customer Service & Client Relations Associates. If you have a warm voice, an eye for detail, and a passion for helping others, this could be the role that launches your telecom career!

In this role, you’ll be the first person they see when they begin their journey with Frontier. Your role is more than just guiding them through our products; you’re ensuring that every step of the enrollment process is smooth, supportive, and simple.

The Duties of a Customer Service & Client Relations Associate:

Welcome new customers with empathy and enthusiasm, ensuring they feel valued and informed from the very start.

Guide individuals and families through the enrollment process for Frontier’s internet, phone, and streaming services.

Answer questions clearly and confidently, ensuring customers feel secure and well-informed.

Personalize solutions based on customer needs and recommend products and services that add value to their lives.

Troubleshoot minor concerns during onboarding to ensure a smooth transition and an exceptional first impression.

Document interactions accurately and maintain detailed records of customer enrollments in CRM systems.

Join to apply for the Customer Service Support role at Teledyne Technologies Incorporated 1 day ago Be among the first 25 applicants Join to apply for the Customer Service Support role at Teledyne Technologies Incorporated Be visionary Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. Be visionary Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins. Job Description Job Summary Responsible for providing effective customer service for all internal and external Company customers by utilizing knowledge of Company products and programs. Also responsible for developing and maintaining positive customer relations, as well as team member relations within the Customer Service Department. Uses professional concepts and business acumen. Works on problems of moderate complexity, diversification or expense. Normally receives little instruction on day-to-day work, general instructions on new projects or assignments. Essential Duties and Responsibilities include the following. Other duties may be assigned. Responds to customer inquiries regarding RMA’s and RMA Status requests including services and exchanges Provides timely feedback to the customer including shipping date, anticipated delays, and any additional information needed by customer. Maintain database with statuses of returned materials and accounts for return inventory – including repairs, replacements, and delivery. Meets and exceeds customer’s service expectations. Solicits sale of new or additional services. To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Works well in group problem solving situations. Project Management – Communicates changes and progress. Technical Skills - Pursues training and development opportunities; Strives to continuously build knowledge and skills. Customer Service - Responds promptly to customer needs; Meets commitments. Oral Communication - Listens and gets clarification; Responds well to questions; Participates in meetings. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information. Teamwork – Gives and welcomes feedback; Supports everyone’s efforts to succeed. Business Acumen - Understands business implications of decisions. Ethics - Treats people with respect. Organizational Support - Follows policies and procedures; Supports organization’s goals and values. Judgment - Includes appropriate people in decision-making process. Motivation – Demonstrates persistence and overcomes obstacles. Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently. Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity – Completes work in a timely manner; Strives to increase productivity. Safety and Security - Observes safety and security procedures including using Personal Protective Equipment (PPE) as required and wearing company issued badge when on company property; Reports potentially unsafe conditions; Uses equipment and materials properly. Adaptability - Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events. Initiative – Seeks increased responsibilities; Asks for and offers help when needed. Innovation – Generates suggestions for improving work. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education And/or Experience Minimum of 5-10 years of experience in a similar position required. One year certificate from college or technical school preferred and/or equivalent related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to speak effectively to customers or employees of organization. Mathematical Skills: Ability to calculate figures and amounts such as discounts and percentages Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: To perform this job successfully, an individual should have a general knowledge of Microsoft Office. Salary Range $42,800.00-$7,100.000 Pay Transparency The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, education/training, work experience, key skills, and type of position. Teledyne conducts background checks on qualified applicants who receive a conditional offer of employment in accordance with applicable laws, regulations and ordinances. Background checks may include, but are not limited to, education verification, employment history and verification, criminal convictions, Motor Vehicle Report (MVR & driving history), reference check, credit checks/credit history and drug testing. All qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions. Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Other Industries Software Development Referrals increase your chances of interviewing at Teledyne Technologies Incorporated by 2x Get notified about new Customer Service Support Specialist jobs in San Diego, CA . 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Ray Lyna Espinosa Health Care LLC is seeking a professional, empathetic, and detail-oriented Remote Customer Service Representative to serve as the primary point of contact for our patients and clients. The successful candidate will be responsible for providing exceptional customer support through various communication channels, addressing inquiries, resolving issues, and ensuring a positive experience for all stakeholders. This role requires excellent communication skills, a strong understanding of healthcare services, and a commitment to delivering compassionate service in a remote environment.

• Patient and Client Support: Respond promptly and professionally to inbound inquiries via phone, email, and live chat regarding appointment scheduling, billing, insurance claims, medical records, and general healthcare questions.
• Information Dissemination: Provide accurate and comprehensive information on healthcare services, policies, procedures, and protocols while maintaining confidentiality and compliance with HIPAA and other relevant regulations.
• Issue Resolution: Identify and resolve patient concerns or complaints efficiently, escalating complex issues to appropriate departments when necessary, and following up to ensure resolution.
• Data Entry and Documentation: Accurately record all interactions and transactions in the customer relationship management (CRM) system or electronic health record (EHR) platforms, maintaining data integrity and confidentiality.
• Appointment Management: Assist patients with scheduling, rescheduling, or canceling appointments, and provide reminders as needed.
• Billing and Insurance Support: Clarify billing statements, process payments, and assist with insurance verifications and claims inquiries.
• Feedback Collection: Gather patient feedback and suggestions to improve service quality and report insights to management.
• Compliance and Confidentiality: Adhere strictly to healthcare regulations, privacy standards, and organizational policies to protect patient information and ensure compliance.
• Continuous Improvement: Stay updated on healthcare services, company policies, and industry best practices through ongoing training and professional development.

• High school diploma or equivalent; associate or bachelor’s degree preferred.
• Proven experience in customer service, preferably within a healthcare setting.
• Strong understanding of healthcare terminology, billing, insurance processes, and patient privacy regulations (e.g., HIPAA).
• Excellent verbal and written communication skills.
• Empathetic, patient, and professional demeanor.
• Ability to handle sensitive situations with discretion and tact.
• Proficiency with CRM systems, EHR platforms, and Microsoft Office Suite.
• Strong problem-solving skills and attention to detail.
• Ability to work independently with minimal supervision in a remote environment.
• Flexibility to work various shifts, including evenings or weekends, if required.

• Prior experience in telehealth or remote customer service.
• Bilingual abilities are a plus.
• Knowledge of healthcare compliance standards.

• Competitive salary commensurate with experience.
• Flexible remote work environment.
• Comprehensive health, dental, and vision insurance.
• Paid time off and paid holidays.
• Opportunities for professional growth and development.
• Supportive team culture committed to excellence.

Ray Lyna Espinosa Health Care LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are seeking a friendly, solution-oriented Customer Service Representative to join our Helpdesk Support team. In this role, you will serve as the first point of contact for customers seeking assistance with products, services, or technical issues. Your ability to listen, troubleshoot, and resolve inquiries effectively is key to ensuring customer satisfaction and loyalty.

• Respond to customer inquiries via phone, email, chat, or ticketing system
• Provide accurate, timely solutions to technical or service-related issues
• Escalate unresolved issues to appropriate internal teams when necessary
• Maintain detailed records of customer interactions in the CRM system
• Guide users through basic troubleshooting steps
• Follow up with customers to ensure issues are fully resolved
• Uphold high service standards and represent the company positively
• Stay updated on product knowledge and company procedures

• High school diploma or equivalent (Associate’s or Bachelor’s degree a plus)
• 1+ year of customer service or helpdesk experience
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• Familiarity with helpdesk software (e.g., Zendesk, Freshdesk, ServiceNow)
• Ability to remain calm under pressure and handle multiple inquiries at once
• Comfortable working independently and as part of a team

• Experience in a technical support or IT helpdesk role
• Knowledge of basic networking, software, or hardware troubleshooting
• Bilingual or multilingual skills are a plus