5770 Customer Service jobs in California

Ultimate Staffing Services is actively seeking a dedicated Customer Service Representative to join their client's team in California. The successful candidate will be part of a growing company known for its casual, fast-paced environment. This role involves providing top-notch customer service, handling order processing, and offering general administrative support. Responsibilities

• Provide friendly and professional customer service via phone and email.
• Respond to customer inquiries, resolve issues, and process orders accurately and efficiently.
• Maintain records and update customer information in internal systems.
• Communicate effectively with internal teams to ensure smooth operations.
• Assist in supervising daily operations within the customer service department, ensuring adherence to company policies.

• Strong customer service skills; friendly, patient, and professional demeanor.
• Ability to type a minimum of 45 words per minute.
• Attention to detail and ability to multitask in a fast-paced setting.
• Basic computer skills and comfort navigating multiple systems.
• Team player with a proactive, can-do attitude.
• Education requirement: High School Diploma.

Monday through Friday, 1st shift. Benefits

• Casual work environment.
• Full-time position with a regular weekday schedule.

Max Pay: $20 per hour
Min Pay: $20 per hour
This position holds supervisory responsibilities within the customer service department.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Ultimate Staffing Services is actively seeking a dedicated Customer Service / Order Processing Specialist to join a vibrant team in California. This role involves providing essential administrative and operational support to the inside sales team and customers throughout the complete order lifecycle. The ideal candidate will ensure exceptional customer experience from order entry and processing to warranty support and invoicing. Responsibilities

• Serve as the primary point of contact for customers, providing prompt and professional assistance.
• Support inside sales representatives by processing orders accurately and efficiently.
• Track shipments and coordinate logistics to ensure on-time delivery.
• Manage warranty claims, returns, and product-related concerns.
• Generate and process invoices; maintain accurate records.
• Collaborate with cross-functional teams to resolve customer issues quickly and effectively.
• Maintain and update records in Microsoft Dynamics Business Central and other systems.
• Utilize Microsoft 365 tools (Outlook, Teams, SharePoint, OneDrive) for communication and file management.

Experience & Qualifications:

• Minimum 3 years of stable work experience in a manufacturing environment in a customer service, administrative, or inside sales support capacity.
• Proven ability to manage order processing, logistics tracking, and warranty support.
• Strong administrative skills supporting both customers and internal sales teams.
• Excellent written and verbal communication skills, with a customer-focused mindset.

Technical Skills:

• Proficient in Microsoft Office 365: Outlook, Teams, SharePoint, OneDrive.
• Prior experience with Microsoft Dynamics Business Central or similar ERP systems preferred.
• Strong Excel skills (pivot tables, data analysis a plus).

Education Requirement: High School Diploma Required Work Hours

Monday to Friday, First Shift Benefits

Competitive pay, with a salary range of $22 to $25 per hour, depending on experience. Additional Details

Join a company committed to providing an excellent customer service experience while supporting professional growth and development.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Responsible for providing effective customer service for all internal and external Company customers by utilizing knowledge of Company products and programs. Also responsible for developing and maintaining positive customer relations, as well as team member relations within the Customer Service Department. Uses professional concepts and business acumen. Works on problems of moderate complexity, diversification or expense. Normally receives little instruction on day-to-day work, general instructions on new projects or assignments.

Include the following. Other duties may be assigned.

• Responds to customer inquiries regarding RMA's and RMA Status requests including services and exchanges
• Provides timely feedback to the customer including shipping date, anticipated delays, and any additional information needed by customer. Maintain database with statuses of returned materials and accounts for return inventory including repairs, replacements, and delivery.
• Meets and exceeds customer's service expectations. Solicits sale of new or additional services.

To perform the job successfully, an individual should demonstrate the following competencies:

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Works well in group problem solving situations.
• Project Management Communicates changes and progress.
• Technical Skills - Pursues training and development opportunities; Strives to continuously build knowledge and skills.
• Customer Service - Responds promptly to customer needs; Meets commitments.
• Oral Communication - Listens and gets clarification; Responds well to questions; Participates in meetings.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information.
• Teamwork Gives and welcomes feedback; Supports everyone's efforts to succeed.
• Business Acumen - Understands business implications of decisions.
• Ethics - Treats people with respect.
• Organizational Support - Follows policies and procedures; Supports organization's goals and values.
• Judgment - Includes appropriate people in decision-making process.
• Motivation Demonstrates persistence and overcomes obstacles.
• Planning/Organizing Prioritizes and plans work activities; Uses time efficiently.
• Professionalism Approaches others in a tactful manner; Reacts well under pressure; Accepts responsibility for own actions; Follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity - Completes work in a timely manner; Strives to increase productivity.
• Safety and Security - Observes safety and security procedures including using Personal Protective Equipment (PPE) as required and wearing company issued badge when on company property; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Adaptability - Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events.
• Initiative Seeks increased responsibilities; Asks for and offers help when needed.
• Innovation Generates suggestions for improving work.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education and/or Experience Minimum of 5-10 years of experience in a similar position required. One year certificate from college or technical school preferred and/or equivalent related experience and/or training; or equivalent combination of education and experience.
• Language Skills: Ability to speak effectively to customers or employees of organization.
• Mathematical Skills: Ability to calculate figures and amounts such as discounts and percentages.
• Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Computer Skills: To perform this job successfully, an individual should have a general knowledge of Microsoft Office.

$42,800.00-$57,100.00

The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, education/training, work experience, key skills, and type of position.

Teledyne conducts background checks on qualified applicants who receive a conditional offer of employment in accordance with applicable laws, regulations and ordinances. Background checks may include, but are not limited to, education verification, employment history and verification, criminal convictions, Motor Vehicle Report (MVR & driving history), reference check, credit checks/credit history and drug testing. All qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.

Description

Acara Solutions has a Hybrid - Customer Service Support in Livermore, CA for an semiconductor industry.

Duties:
Interacts with customers, company account team, and field service representatives to handle a variety of pre-sales and post-sales service functions for both domestic and international customers.
Engages in extensive direct customer interactions, responsible for processing customer orders in SAP with expediency and accuracy, including machine down orders, RMAs, exchanges, and service orders.
Responsible for order entry, validation, and monitoring orders to ensure they meet delivery schedules.
Experienced in outbound and reverse order processing.
Must be flexible to work weekends and holidays.

You will receive the following:

Pay: $35/hr

Shift Hours: Remote/ On-Site: on-site flex; Monday-Wednesday on-site & Thursday-Friday remote , 7 AM to 6 PM PST.

Job Requirements

Required Skills / Qualifications:

• 1-2 years of SAP order processing and call center experience.
• Must be highly responsible and able to follow through on tasks to completion.
• Clear and effective verbal and written communication.
• Flexible to handle different situations and work schedule.

• SAP knowledge

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Responsible for providing effective customer service for all internal and external Company customers by utilizing knowledge of Company products and programs. Also responsible for developing and maintaining positive customer relations, as well as team member relations within the Customer Service Department. Uses professional concepts and business acumen. Works on problems of moderate complexity, diversification or expense. Normally receives little instruction on day-to-day work, general instructions on new projects or assignments.

Include the following. Other duties may be assigned.

• Responds to customer inquiries regarding RMA's and RMA Status requests including services and exchanges
• Provides timely feedback to the customer including shipping date, anticipated delays, and any additional information needed by customer. Maintain database with statuses of returned materials and accounts for return inventory including repairs, replacements, and delivery.
• Meets and exceeds customer's service expectations. Solicits sale of new or additional services.

To perform the job successfully, an individual should demonstrate the following competencies:

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Works well in group problem solving situations.
• Project Management Communicates changes and progress.
• Technical Skills - Pursues training and development opportunities; Strives to continuously build knowledge and skills.
• Customer Service - Responds promptly to customer needs; Meets commitments.
• Oral Communication - Listens and gets clarification; Responds well to questions; Participates in meetings.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information.
• Teamwork Gives and welcomes feedback; Supports everyone's efforts to succeed.
• Business Acumen - Understands business implications of decisions.
• Ethics - Treats people with respect.
• Organizational Support - Follows policies and procedures; Supports organization's goals and values.
• Judgment - Includes appropriate people in decision-making process.
• Motivation Demonstrates persistence and overcomes obstacles.
• Planning/Organizing Prioritizes and plans work activities; Uses time efficiently.
• Professionalism Approaches others in a tactful manner; Reacts well under pressure; Accepts responsibility for own actions; Follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity Completes work in a timely manner; Strives to increase productivity.
• Safety and Security - Observes safety and security procedures including using Personal Protective Equipment (PPE) as required and wearing company issued badge when on company property; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Adaptability - Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events.
• Initiative - Seeks increased responsibilities; Asks for and offers help when needed.
• Innovation Generates suggestions for improving work.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience Minimum of 5-10 years of experience in a similar position required. One year certificate from college or technical school preferred and/or equivalent related experience and/or training; or equivalent combination of education and experience.

Language Skills: Ability to speak effectively to customers or employees of organization.

Mathematical Skills: Ability to calculate figures and amounts such as discounts and percentages

Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills: To perform this job successfully, an individual should have a general knowledge of Microsoft Office.

Salary Range: $42,800.00-$57,100.00

Pay Transparency The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, education/training, work experience, key skills, and type of position.

Teledyne conducts background checks on qualified applicants who receive a conditional offer of employment in accordance with applicable laws, regulations and ordinances. Background checks may include, but are not limited to, education verification, employment history and verification, criminal convictions, Motor Vehicle Report (MVR & driving history), reference check, credit checks/credit history and drug testing. All qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.

Join to apply for the Customer Service Support role at Teledyne Technologies Incorporated 1 day ago Be among the first 25 applicants Join to apply for the Customer Service Support role at Teledyne Technologies Incorporated Be visionary Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. Be visionary Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins. Job Description Job Summary Responsible for providing effective customer service for all internal and external Company customers by utilizing knowledge of Company products and programs. Also responsible for developing and maintaining positive customer relations, as well as team member relations within the Customer Service Department. Uses professional concepts and business acumen. Works on problems of moderate complexity, diversification or expense. Normally receives little instruction on day-to-day work, general instructions on new projects or assignments. Essential Duties and Responsibilities include the following. Other duties may be assigned. Responds to customer inquiries regarding RMA’s and RMA Status requests including services and exchanges Provides timely feedback to the customer including shipping date, anticipated delays, and any additional information needed by customer. Maintain database with statuses of returned materials and accounts for return inventory – including repairs, replacements, and delivery. Meets and exceeds customer’s service expectations. Solicits sale of new or additional services. To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Works well in group problem solving situations. Project Management – Communicates changes and progress. Technical Skills - Pursues training and development opportunities; Strives to continuously build knowledge and skills. Customer Service - Responds promptly to customer needs; Meets commitments. Oral Communication - Listens and gets clarification; Responds well to questions; Participates in meetings. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information. Teamwork – Gives and welcomes feedback; Supports everyone’s efforts to succeed. Business Acumen - Understands business implications of decisions. Ethics - Treats people with respect. Organizational Support - Follows policies and procedures; Supports organization’s goals and values. Judgment - Includes appropriate people in decision-making process. Motivation – Demonstrates persistence and overcomes obstacles. Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently. Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity – Completes work in a timely manner; Strives to increase productivity. Safety and Security - Observes safety and security procedures including using Personal Protective Equipment (PPE) as required and wearing company issued badge when on company property; Reports potentially unsafe conditions; Uses equipment and materials properly. Adaptability - Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events. Initiative – Seeks increased responsibilities; Asks for and offers help when needed. Innovation – Generates suggestions for improving work. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education And/or Experience Minimum of 5-10 years of experience in a similar position required. One year certificate from college or technical school preferred and/or equivalent related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to speak effectively to customers or employees of organization. Mathematical Skills: Ability to calculate figures and amounts such as discounts and percentages Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: To perform this job successfully, an individual should have a general knowledge of Microsoft Office. Salary Range $42,800.00-$7,100.000 Pay Transparency The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, education/training, work experience, key skills, and type of position. Teledyne conducts background checks on qualified applicants who receive a conditional offer of employment in accordance with applicable laws, regulations and ordinances. Background checks may include, but are not limited to, education verification, employment history and verification, criminal convictions, Motor Vehicle Report (MVR & driving history), reference check, credit checks/credit history and drug testing. All qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions. Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Other Industries Software Development Referrals increase your chances of interviewing at Teledyne Technologies Incorporated by 2x Get notified about new Customer Service Support Specialist jobs in San Diego, CA . 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