6415 Customer Service jobs in California
Merchandise Associate - TJ Maxx
Posted 18 days ago
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Job Description
Responsibilities: + Role models established customer experience practices with internal and external customers + Supports and embodies a positive store culture through honesty, integrity, and respect + Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures + Promotes credit and loyalty programs during customer interactions + Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards + Accurately processes and prepares merchandise for the sales floor following company procedures and standards + Initiates and participates in store recovery as needed throughout the day + Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store + Provides and accepts ongoing recognition and constructive feedback + Adheres to all labor laws, policies, and procedures + Supports and participates in store shrink reduction goals and programs + Participates in safety awareness and maintenance of a risk-free environment + Performs other duties as assigned Requirements: + Possesses excellent customer service skills + Able to work a flexible schedule to support business needs + Possesses strong organizational skills with attention to detail + Capable of handling multiple tasks at one time + Able to respond appropriately to changes in direction or unexpected situations + Possesses strong communication skills + Capable of lifting heavy objects with or without reasonable accommodation + Works effectively with peers and supervisors to accomplish tasks + Retail customer experience preferred . Nearest Major Market:Palm BeachNearest Secondary Market:MiamiJob Segment:Merchandising, Retail Sales, Loss Prevention, Retail, Security
Call Center Customer Service Representative
Posted today
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WHY OPTIMA TAX RELIEF? Strong Corporate Culture: Community Outreach, Interactive Wellness Program, quarterly off-site events. Theres always something to look forward to! Ethical Work is conducted with the Highest Level of Integrityalways. Investment Customer Service Representative, Customer Service, Call Center, Representative, Tax Preparer, Accounting, Retail
Call Center Customer Service Representative

Posted 2 days ago
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Job Description
+ Assist customers in Spanish and English over the phone
+ Receiving and placing customer service telephone calls
+ Maintaining solid customer relationships by handling questions and concerns with speed and professionalism
+ Resolving customer complaints, managing database records, drafting status reports on customer service issues
+ Data entry and research as required to troubleshoot customer problems
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
Call Center Customer Service Representative
Posted today
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Job Description
OfficeTeam - JobID: 03070- -usen ( Office Team by Robert Half leverages its strong relationships with hiring managers across the globe to not only help you find work, but also coach you through the interview process and provide long-term resources to you while ensuring you top pay, great benefits and free ongoing training courses.Land This Job Today >>
Call Center Customer Service Agent
Posted 1 day ago
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Job Description
Department: Vibes And Verbs
Employment Type: Full Time
Location: Los Angeles, CA
Compensation: $36,000 - $46,000 / year
Description
Job Description:
As a Call Center Customer Service Agent at Vibes And Verbs, you will play a key role in assisting customers over the phone, ensuring that their inquiries are answered in a timely, professional, and efficient manner. You will be responsible for providing exceptional service, addressing customer concerns, and assisting with product inquiries to ensure customer satisfaction.
Key Responsibilities
Responsibilities:
- Handle inbound and outbound calls with customers regarding product information, inquiries, and issue resolution
- Maintain a high level of customer satisfaction by resolving complaints or concerns efficiently
- Provide accurate information regarding products, services, and promotions
- Update customer records and data in the system
- Assist in processing orders and returns
- Follow company policies and procedures to ensure quality service
- Collaborate with team members and supervisors to improve customer service strategies
- Meet or exceed performance targets, including call handling time and customer satisfaction ratings
Qualifications:
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- 1+ year of experience in a customer service or call center environment preferred
- Strong verbal communication and interpersonal skills
- Ability to handle challenging customer situations with patience and professionalism
- Excellent problem-solving abilities
- Basic computer skills with the ability to learn new systems quickly
- Bilingual (English/Spanish) is a plus
Benefits:
- Competitive salary with opportunities for performance-based raises
- Professional development and growth opportunities within the company
- Health insurance options
- Paid time off and holidays
- 401(k) plan
- A positive, supportive, and inclusive work environment
Call Center Customer Service REP
Posted 2 days ago
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Job Description
A client of Insight Global is looking for Customer Service Representative to serve as the primary interface with our customers. This position will be responsible for acquiring inbound calls and emails, accessing the nature of the calls, and creating work orders in the IFS system.
Receive high volume inbound calls/emails, identify the nature of the calls and emails and document all information according to standard operating procedures.
Create work orders for service requests and relay information to appropriate dispatchers.
Obtain and accurately enter new customer information into the IFS system.
Distribute new customer form to accounts receivable manager for approval.
Maintain customer database master files.
Manage and distribute customer complaints accordingly.
Any other duties and responsibilities as assigned by the Manager.
6-month contract to hire
Compensation: $41,000.00 - $49,000.00
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
HVAC or similar industry experience
Experience with creating work orders for service requests or any experience with work orders
3-5 years data entry and call center experience or Administration experience coming from a high call volume environment
Ability to handle a fast-paced environment
Detailed orientated, ability to multitask and possesses great organizational skills
Must be able to utilize a headset and computer terminal and navigate through multiple systems to input and retrieve information
Comfortable with Microsoft Windows environment including Excel and Word
Excellent writing and verbal communication skills
Dividend - Call Center Customer Service Agent
Posted today
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Job Description
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
General Function: This person will be the first point of contact for customers who have general inquiries, concerns, or requests regarding their solar and home improvement loans. This role will require a high level of professionalism and the ability to provide world class customer service when speaking with customers.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
Essential Duties and Responsibilities:
- Promptly answer all incoming calls in a professional and friendly manner and determine the nature of the caller's request
- Provide outstanding service by answering questions and assisting with a wide range of support related to their solar system or loan application
- Assist customers with payment and billing questions
- Communicate and coordinate with internal departments as needed
- Follow up on customer interactions
- Perform customer identity verifications
- Document customer interactions with concise and detailed account notes
- Adhere to all Dividend policies and procedures
- Other projects and duties as assigned
Minimum Knowledge and Skills Required:
- Bilingual (English/Spanish) preferred but not required
- Must be available to work evenings and weekends and potentially in a remote work environment (position is local to San Diego, CA)
- At least six months recent call center experience required
- High school graduate or equivalent
- Able to multi-task while providing accurate, efficient and exceptional service
- Excellent communication skills and a positive demeanor
- Proven organizational skills and ability to prioritize
- Experience with CRM required (salesforce preferred)
- Analytical and data driven
- Ability to work well independently
- Excellent interpersonal and communication skills
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
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Customer Service Representative
Posted 2 days ago
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Job Description
Ray Lyna Espinosa Health Care LLC is seeking a professional, empathetic, and detail-oriented Remote Customer Service Representative to serve as the primary point of contact for our patients and clients. The successful candidate will be responsible for providing exceptional customer support through various communication channels, addressing inquiries, resolving issues, and ensuring a positive experience for all stakeholders. This role requires excellent communication skills, a strong understanding of healthcare services, and a commitment to delivering compassionate service in a remote environment.
Key Responsibilities- Patient and Client Support: Respond promptly and professionally to inbound inquiries via phone, email, and live chat regarding appointment scheduling, billing, insurance claims, medical records, and general healthcare questions.
- Information Dissemination: Provide accurate and comprehensive information on healthcare services, policies, procedures, and protocols while maintaining confidentiality and compliance with HIPAA and other relevant regulations.
- Issue Resolution: Identify and resolve patient concerns or complaints efficiently, escalating complex issues to appropriate departments when necessary, and following up to ensure resolution.
- Data Entry and Documentation: Accurately record all interactions and transactions in the customer relationship management (CRM) system or electronic health record (EHR) platforms, maintaining data integrity and confidentiality.
- Appointment Management: Assist patients with scheduling, rescheduling, or canceling appointments, and provide reminders as needed.
- Billing and Insurance Support: Clarify billing statements, process payments, and assist with insurance verifications and claims inquiries.
- Feedback Collection: Gather patient feedback and suggestions to improve service quality and report insights to management.
- Compliance and Confidentiality: Adhere strictly to healthcare regulations, privacy standards, and organizational policies to protect patient information and ensure compliance.
- Continuous Improvement: Stay updated on healthcare services, company policies, and industry best practices through ongoing training and professional development.
- High school diploma or equivalent; associate or bachelor’s degree preferred.
- Proven experience in customer service, preferably within a healthcare setting.
- Strong understanding of healthcare terminology, billing, insurance processes, and patient privacy regulations (e.g., HIPAA).
- Excellent verbal and written communication skills.
- Empathetic, patient, and professional demeanor.
- Ability to handle sensitive situations with discretion and tact.
- Proficiency with CRM systems, EHR platforms, and Microsoft Office Suite.
- Strong problem-solving skills and attention to detail.
- Ability to work independently with minimal supervision in a remote environment.
- Flexibility to work various shifts, including evenings or weekends, if required.
- Prior experience in telehealth or remote customer service.
- Bilingual abilities are a plus.
- Knowledge of healthcare compliance standards.
- Competitive salary commensurate with experience.
- Flexible remote work environment.
- Comprehensive health, dental, and vision insurance.
- Paid time off and paid holidays.
- Opportunities for professional growth and development.
- Supportive team culture committed to excellence.
Ray Lyna Espinosa Health Care LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Company Details
Customer Service Representative
Posted 9 days ago
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Job Description
Hitfigure is an online marketplace where franchised car dealers compete to buy used cars directly from consumers. We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Customer Service Representative Responsibilities:- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
Company Details
Customer Service Representative
Posted today
Job Viewed
Job Description
Responsibilities:
- Handle the creation and maintenance of customer accounts with precision and efficiency.
- Process customer orders and ensure timely updates on order and shipment statuses.
- Monitor consumer loyalty programs and address any related inquiries.
- Coordinate promotional and training product requests.
- Accurately record and manage business transactions using NetSuite, Salesforce, and other internal systems.
- Collect and document key customer information to enhance service delivery.
- Collaborate with the team to meet departmental goals and objectives.
- Provide assistance on special projects as assigned by management.
- Respond to inbound and outbound calls and emails to address customer needs.
- Schedule appointments and ensure adherence to timelines. Requirements - Minimum of two years of experience in a customer service role, preferably in a call center environment.
- Strong critical thinking skills with the ability to analyze and solve problems effectively.
- Excellent interpersonal skills, including social perceptiveness and understanding customer needs.
- Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
- Familiarity with CRM tools such as NetSuite and Salesforce is highly desirable.
- Ability to type at least 40 words per minute with accuracy.
- Strong organizational skills and attention to detail.
- Demonstrated ability to handle multiple tasks and prioritize effectively. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .