General information
Job Posting Title
Customer Service Representative – Healthcare
Date
Tuesday, September 30, 2025
City
Hattiesburg
State
MS
Country
United States
Working time
Full-time
Posted today
Job Viewed
The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $9.27/hour, 72,400/year average pay with full benefits. Benefits include paid vacation, paid sick leave, paid holidays, health insurance, life insurance and a retirement plan. Postal Service employment also includes career advancement, good working conditions and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service’s operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older and a U.S. citizen.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. These fields are usually administrative, general office and clerical in nature, such as accountant, administrative assistant, auditor, bookkeeper, clerk, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Clerk position, the following is a brief description.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service’s operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
Posted today
Job Viewed
Posted today
Job Viewed
Posted today
Job Viewed
General information
Job Posting Title
Customer Service Representative – Healthcare
Date
Tuesday, September 30, 2025
City
Hattiesburg
State
MS
Country
United States
Working time
Full-time
Description & Requirements
Location: On-site in Hattiesburg, MS
Hourly Base Pay: $15.00 plus a $00 new hire bonus and up to 2,400+ in other potential bonuses!*
Schedule: Limited-Service Full-Time schedules available
Site Hours: Monday – Sunday, 8 a.m. - 8 p.m.; the hours, schedule, and targeted start date are discussed with recruiter
Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m.
- Grow Your Career, Strengthen Communities, and Deliver Customer Care to America's Most Vulnerable.
Join Maximus in Hattiesburg, MS as a Customer Service Representative (CSR) and take the first step toward a rewarding career that combines professional growth with purpose. You’ll play a vital role in helping individuals access essential healthcare services—while gaining valuable, real-world experience along the way.
Whether you’re currently in school or planning to return, we offer tuition reimbursement to help you pursue your educational goals. Plus, you’ll benefit from paid training and a supportive, fast-paced environment that’s committed to your success.
Pay and Benefits
At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter.
- Competitive Compensation
- Base rate $15.00/hr. + 10% shif differential for evening shifts
- $5 0 new hire bonus and up to 2,400+ in bonus opportunities, including training completion, referrals and more*
- Tuition Reimbursement - Invest in your ongoing education and development
- Work/Life Balance Support: Flexible scheduling options!
- Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage
- Future Planning: 401k with company match
- Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays
- Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs
- Professional Development Opportunities: A supportive environment with career development and promotional opportunities
- Meaningful Work with Impact: No cold calling, sales, or collection calls!
*Eligibility requirements apply, ask your recruiter for more details
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
- Refer calls as required to CSR Lead
- Maintain up-to-date knowledge of client regulations and policies
- Report problems that occur via the online system so they can be addressed by the appropriate parties
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
- Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team
-Must participate and certify in internal CCO training to begin this role.
- Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role.
- May be required to work overtime and scheduled holidays.
- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.
#maxCCOHattiesburg #CCOHattiesburg #CSRroles #CCOallreqs
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at .
Minimum Salary
$
15.00
Maximum Salary
15.00
Posted today
Job Viewed
General information
Job Posting Title
Customer Service Representative – Healthcare (Part Time)
Date
Tuesday, September 30, 2025
City
Hattiesburg
State
MS
Country
United States
Working time
Part-time
Description & Requirements
Customer Service Representative - Healthcare (Part Time)
Location: On-site in Hattiesburg, MSHourly Base Pay – $15.00 plus a $00 new hire bonus and up to 2,400+ in other potential bonuses!*
Schedule – Limited-Service Part-Time schedules available
Site Hours: Monday – Sunday, 8 a.m. - 8 p.m.; the hours, schedule, and targeted start date are discussed with recruiter
Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m.
Grow Your Career, Strengthen Communities, and Deliver Customer Care to America's Most Vulnerable.
Join Maximus in Hattiesburg, MS as a Customer Service Representative (CSR) and take the first step toward a rewarding career that combines professional growth with purpose. You’ll play a vital role in helping individuals access essential healthcare services—while gaining valuable, real-world experience along the way.
Enjoy paid training and the benefit of flexible scheduling in a fast-paced, supportive environment that’s committed to your success and work-life balance.
Pay and Benefits
At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter.
- Competitive Compensation:
- Work/Life Balance Support: Flexible scheduling options!
- Future Planning: 401k with company match
- Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays
- Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs
- Professional Development Opportunities: A supportive environment with career development and promotional opportunities
- Meaningful Work with Impact: No cold calling, sales, or collection calls!
*Eligibility requirements apply, ask your recruiter for more details
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
- Refer calls as required to CSR Lead
- Maintain up-to-date knowledge of client regulations and policies
Report problems that occur via the online system so they can be addressed by the appropriate parties
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
- Must have excellent interpersonal skills and the ability to organize simultaneous tasks
- Ability to work as a member of a team
- Must participate and certify in internal CCO training to begin this role.
- Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role.
- May be required to work overtime and scheduled holidays.
- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.
#maxCCOHattiesburg #CCOHattiesburg #CSRroles
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at .
Minimum Salary
$
15.00
M ximum Salary
15.00
Posted today
Job Viewed
Posted today
Job Viewed
General information
Job Posting Title
Customer Service Representative – Healthcare
Date
Tuesday, September 30, 2025
City
Hattiesburg
State
MS
Country
United States
Working time
Full-time
Description & Requirements
Location: On-site in Hattiesburg, MS
Hourly Base Pay: $15.00 plus a $00 new hire bonus and up to 2,400+ in other potential bonuses!*
Schedule: Limited-Service Full-Time schedules available
Site Hours: Monday – Sunday, 8 a.m. - 8 p.m.; the hours, schedule, and targeted start date are discussed with recruiter
Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m.
- Grow Your Career, Strengthen Communities, and Deliver Customer Care to America's Most Vulnerable.
Join Maximus in Hattiesburg, MS as a Customer Service Representative (CSR) and take the first step toward a rewarding career that combines professional growth with purpose. You’ll play a vital role in helping individuals access essential healthcare services—while gaining valuable, real-world experience along the way.
Whether you’re currently in school or planning to return, we offer tuition reimbursement to help you pursue your educational goals. Plus, you’ll benefit from paid training and a supportive, fast-paced environment that’s committed to your success.
Pay and Benefits
At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter.
- Competitive Compensation
- Base rate $15.00/hr. + 10% shif differential for evening shifts
- $5 0 new hire bonus and up to 2,400+ in bonus opportunities, including training completion, referrals and more*
- Tuition Reimbursement - Invest in your ongoing education and development
- Work/Life Balance Support : Flexible scheduling options!
- Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage
- Future Planning: 401k with company match
- Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays
- Maximus Wellness Support: Employee Assistance Program (EAP) , Employee Wellness, and Discount Programs
- Professional Development Opportunities: A supportive environment with career development and promotional opportunities
- Meaningful Work with Impact: No cold calling, sales, or collection calls!
*Eligibility requirements apply, ask your recruiter for more details
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
- Refer calls as required to CSR Lead
- Maintain up-to-date knowledge of client regulations and policies
- Report problems that occur via the online system so they can be addressed by the appropriate parties
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
- Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team
-Must participate and certify in internal CCO training to begin this role.
- Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role.
- May be required to work overtime and scheduled holidays.
- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.
#maxCCOHattiesburg #CCOHattiesburg #CSRroles #CCOallreqs
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at .
Minimum Salary
$
15.00
rticle>
Maximum Salary
15.00
About the latest All Jobs in Ellisville !
Posted today
Job Viewed
General information
Job Posting Title
Customer Service Representative – Healthcare (Part Time)
Date
Tuesday, September 30, 2025
City
Hattiesburg
State
MS
Country
United States
Working time
Part-time
Description & Requirements
Customer Service Representative - Healthcare (Part Time)
Location: On-site in Hattiesburg, MSHourly Base Pay – $15.00 plus a $00 new hire bonus and up to 2,400+ in other potential bonuses!*
Schedule – Limited-Service Part-Time schedules available
Site Hours: Monday – Sunday, 8 a.m. - 8 p.m.; the hours, schedule, and targeted start date are discussed with recruiter
Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m.
Grow Your Career, Strengthen Communities, and Deliver Customer Care to America's Most Vulnerable.
Join Maximus in Hattiesburg, MS as a Customer Service Representative (CSR) and take the first step toward a rewarding career that combines professional growth with purpose. You’ll play a vital role in helping individuals access essential healthcare services—while gaining valuable, real-world experience along the way.
Enjoy paid training and the benefit of flexible scheduling in a fast-paced, supportive environment that’s committed to your success and work-life balance.
Pay and Benefits
At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter.
- Competitive Compensation:
- Work/Life Balance Support : Flexible scheduling options!
- Future Planning: 401k with company match
- Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays
- Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs
- Professional Development Opportunities: A supportive environment with career development and promotional opportunities
- Meaningful Work with Impact: No cold calling, sales, or collection calls!
*Eligibility requirements apply, ask your recruiter for more details
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
- Refer calls as required to CSR Lead
- Maintain up-to-date knowledge of client regulations and policies
Report problems that occur via the online system so they can be addressed by the appropriate parties
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
- Must have excellent interpersonal skills and the ability to organize simultaneous tasks
- Ability to work as a member of a team
- Must participate and certify in internal CCO training to begin this role.
- Medicare will be expected to participate in and certify in internal Tier I Claims Part A , Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role.
- May be required to work overtime and scheduled holidays.
- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.
#maxCCOHattiesburg #CCOHattiesburg #CSRroles
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at .
Minimum Salary
$
15.00
Maximum Salary
15.00
Posted today
Job Viewed
General information
Job Posting Title
Customer Service Representative – Healthcare
Date
Tuesday, September 30, 2025
City
Hattiesburg
State
MS
Country
United States
Working time
Full-time
Description & Requirements
Location: On-site in Hattiesburg, MS
Hourly Base Pay: $15.00 plus a $00 new hire bonus and up to 2,400+ in other potential bonuses!*
Schedule: Limited-Service Full-Time schedules available
Site Hours: Monday – Sunday, 8 a.m. - 8 p.m.; the hours, schedule, and targeted start date are discussed with recruiter
Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m.
- Grow Your Career, Strengthen Communities, and Deliver Customer Care to America's Most Vulnerable.
Join Maximus in Hattiesburg, MS as a Customer Service Representative (CSR) and take the first step toward a rewarding career that combines professional growth with purpose. You’ll play a vital role in helping individuals access essential healthcare services—while gaining valuable, real-world experience along the way.
Whether you’re currently in school or planning to return, we offer tuition reimbursement to help you pursue your educational goals. Plus, you’ll benefit from paid training and a supportive, fast-paced environment that’s committed to your success.
Pay and Benefits
At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter.
- Competitive Compensation
- Base rate $15.00/hr. + 10% shif differential for evening shifts
- $5 0 new hire bonus and up to 2,400+ in bonus opportunities, including training completion, referrals and more*
- Tuition Reimbursement - Invest in your ongoing education and development
- Work/Life Balance Support : Flexible scheduling options!
- Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage
- Future Planning: 401k with company match
- Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays
- Maximus Wellness Support: Employee Assistance Program (EAP) , Employee Wellness, and Discount Programs
- Professional Development Opportunities: A supportive environment with career development and promotional opportunities
- Meaningful Work with Impact: No cold calling, sales, or collection calls!
*Eligibility requirements apply, ask your recruiter for more details
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
- Refer calls as required to CSR Lead
- Maintain up-to-date knowledge of client regulations and policies
- Report problems that occur via the online system so they can be addressed by the appropriate parties
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
- Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team
-Must participate and certify in internal CCO training to begin this role.
- Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role.
- May be required to work overtime and scheduled holidays.
- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.
#maxCCOHattiesburg #CCOHattiesburg #CSRroles #CCOallreqs
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at .
Minimum Salary
$
15.00
rticle>
Maximum Salary
15.00
Posted today
Job Viewed
General information
Job Posting Title
Customer Service Representative – Healthcare (Part Time)
Date
Tuesday, September 30, 2025
City
Hattiesburg
State
MS
Country
United States
Working time
Part-time
Description & Requirements
Customer Service Representative - Healthcare (Part Time)
Location: On-site in Hattiesburg, MSHourly Base Pay – $15.00 plus a $00 new hire bonus and up to 2,400+ in other potential bonuses!*
Schedule – Limited-Service Part-Time schedules available
Site Hours: Monday – Sunday, 8 a.m. - 8 p.m.; the hours, schedule, and targeted start date are discussed with recruiter
Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m.
Grow Your Career, Strengthen Communities, and Deliver Customer Care to America's Most Vulnerable.
Join Maximus in Hattiesburg, MS as a Customer Service Representative (CSR) and take the first step toward a rewarding career that combines professional growth with purpose. You’ll play a vital role in helping individuals access essential healthcare services—while gaining valuable, real-world experience along the way.
Enjoy paid training and the benefit of flexible scheduling in a fast-paced, supportive environment that’s committed to your success and work-life balance.
Pay and Benefits
At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter.
- Competitive Compensation:
- Work/Life Balance Support : Flexible scheduling options!
- Future Planning: 401k with company match
- Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays
- Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs
- Professional Development Opportunities: A supportive environment with career development and promotional opportunities
- Meaningful Work with Impact: No cold calling, sales, or collection calls!
*Eligibility requirements apply, ask your recruiter for more details
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
- Refer calls as required to CSR Lead
- Maintain up-to-date knowledge of client regulations and policies
Report problems that occur via the online system so they can be addressed by the appropriate parties
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
- Must have excellent interpersonal skills and the ability to organize simultaneous tasks
- Ability to work as a member of a team
- Must participate and certify in internal CCO training to begin this role.
- Medicare will be expected to participate in and certify in internal Tier I Claims Part A , Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role.
- May be required to work overtime and scheduled holidays.
- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.
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EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at .
Minimum Salary
$
15.00
Maximum Salary
15.00