79 Academic Advising jobs in the United States

Job Description

Purpose:

This employee oversees the daily operations of the Academic Advising Department that allows campus students to receive continuous academic guidance and personal development throughout their enrollment at the Los Angeles Film School.

Essential Duties and Responsibilities: (Those that must be performed with or without an ADA Accommodation)

In charge of the daily operations and personnel functions of the campus academic advising department:

• Regularly monitor student attendance, GPA and other components of academic progress.
• Provide leadership, advice and direction with respect to policies, procedures, and student academic advisement.
• Represent the Academic Advising Department in day-to-day operations of the school.
• Plan, organize, direct, and administer services and activities that support students in assigned areas.
• Work with faculty and other departments to ensure that applicable student services and academic recovery plans are developed.
• Address student complaints and conduct investigations as needed.
• Meet with students to provide completion coaching and guidance on overcoming barriers to success.
• Review and approve employee leave requests.
• Participate in divisional or school-wide initiatives and committees as assigned by the Director of Student Advising.
• Performs personnel functions (e.g., interviewing, training, evaluating, providing performance feedback, coaching, supervising, etc.) to maintain adequate staffing and enhance productivity of personnel.

Non-Essential Duties and Responsibilities: (Those that can be accommodated within an ADA Accommodation)

• Proper handling of complaints – take issues needing further review to the Director of Student Affairs.
• Takes inquiries needing further review to the appropriate department.

Other Responsibilities:

· Other duties as assigned

Supervisory Responsibilities:

· Supervise academic advisors and senior academic advisors

Competencies/Knowledge/Skills/Abilities:

· Strong interpersonal communication skills

· Time management and organizational skills

· Assertiveness and enthusiasm

· Ability to work with diverse populations

· Crisis handling skills

· Leadership skills

· At least 5 years’ experience in higher education support services

Education and/or Experience:

· Master’s Degree

Certificates, Licenses, Registrations :

• None

Computer Skills:

• Microsoft Office (Word, Excel, Outlook)

Environmental Factors are those that are required and performed with or without an accommodation.

· In-office presence at least 4 days per week and during specified school events.

Physical Demands are those that are required and performed with or without an accommodation.

• Ability to lift at least 10lbs

Emotional and Mental Demands are those that are required and performed with or without an accommodation.

• Professionally handle crisis situations with an upset student and/or employee

• Job Type: Officer of Administration
• Bargaining Unit:
• Regular/Temporary: Regular
• End Date if Temporary:
• Hours Per Week: 35
• Standard Work Schedule:
• Building:
• Salary Range: $65,800 - $71,000

Position Summary

Reporting to the Senior Director of Academic Advising and Student Success, the Assistant Director of Academic Advising and Student Success serves as the primary advisor for multiple cohorts of EMBA students. This role provides holistic support across all facets of the EMBA student experience, from academic advising and policy guidance to program navigation and community engagement. The Assistant Director leads the coordination and execution of student services and activities for their assigned class, ensuring alignment with program goals and institutional standards. Additionally, the Assistant Director is responsible for implementing and managing academic policies and procedures across all EMBA program formats. As a collaborative member of the broader Student Affairs team, the Assistant Director also contributes to the support and success of students in other degree programs as needed.

The Office of Student Affairs at Columbia Business School (CBS) supports the academic and community experience for MBA, Executive MBA, and MS students by creating an inclusive environment in which all students feel a sense of belonging, agency, and partnership in co-creating their optimal student experience. The Office of Student Affairs is composed of four teams that work collaboratively to enhance the student experience: Academic Advising and Student Success, Student Life and Engagement, Programs and Events, and Operations and Student Services.

The Assistant Director, Academic Advising and Student Success, will work with the Executive MBA (EMBA) student population, a rigorous, globally recognized MBA designed for experienced professionals simultaneously advancing their careers and pursuing a graduate degree. The EMBA program offers a dynamic, flexible structure that supports the unique needs of working executives while maintaining the academic excellence of the full-time MBA. Students bring a high level of professional insight to the classroom, creating a vibrant, collaborative environment that enriches the Columbia learning community.

About Columbia Business School

For over a century, Columbia Business School (CBS) has helped develop leaders and builders of enterprises who drive value for their stakeholders and society at large through our MBA, MS, PhD, and Executive Education programs. We are equally committed to cultivating new scholars and teachers and to creating and disseminating pathbreaking knowledge, concepts, and tools that advance the understanding and practice of management through our faculty research and PhD programs. Our vision is simple: to develop ideas and leaders that transform the world, from the very center of business.

Our ever-evolving curriculum, featuring pioneering courses, STEM certification, and immersive experiential learning, prepares students to excel in key areas such as digital transformation, entrepreneurship, innovation, twenty-first-century finance, the intersection of business and society, and climate and sustainability. The CBS administration enables CBS's educational and scholarly mission through strategic and operational guidance and support, optimizing School resources through well-designed, transparent processes with a culture of respect for all.

Responsibilities

Student Engagement and Community Building

• Works to ensure an outstanding educational experience and builds a strong sense of community by working with the class as a whole, and with individual members of the class from the time they are admitted through graduation.

Communication and Student Support

• Proactively communicates EMBA schedules, policies, procedures, and other notices, and provides timely responses to inquiries and requests, representing the administration.

• Solicits student feedback and monitors class dynamics. Works with academic and cluster representatives, including scheduling calls/meetings.

Academic Review and Advising

• Manages the academic review process, including the awarding of academic honors as well as monitoring satisfactory academic performance.

• Creates academic reports for use in end-of-term student academic review and creates individual student letters when applicable.

• Provides information, notification, and guidance to students on matters related to acceptable academic progress, including probation, dismissal, and the appeal process.

• Creates and leads presentations and communications related to student academic advising, course selection, minimum GPA requirements for satisfactory academic progress and graduation, degree requirements, tutoring, leaves of absence, cross-registration, and other related areas, providing individual consultations to students as needed.

• Manages the makeup exam process for all EMBA-NY populations.

• Liaises with the University Office of Disability Services to ensure services are provided for EMBA students who need them.

• Monitors student progress toward graduation and assists with the certification of degree eligibility for all EMBA students.

• Advises students regarding elective course selection, creating reports and documents for use in the elective course selection process

• Works with the Samberg Institute to set up the pre-MBA work for incoming students. Communicates pre-term information to faculty.

Program Operations and Collaboration

• Works with the program manager for class activities, orientation, residence weeks, and graduation.

• Participates in the International Seminar program, which includes travel to international locations to work with students and manage course programming, as needed.

Content Management and Project Support

• Updates and maintains designated portions of the EMBA student website to ensure information is current, while maintaining compliance with school policies.

• Works with the Academic Advising and Student Success team on various academic projects and initiatives.

• Performs other assignments and projects as needed.

Minimum Qualifications

• Bachelor's degree and/or equivalent required, Master's degree preferred. Minimum 2-4 years related experience required, preferably in higher education.
• Must be detail-oriented and have excellent interpersonal and organizational skills and an ability to work on multiple projects in a high-volume environment.
• Must be proficient with Microsoft Office.
• Excellent communication skills to work successfully with students, staff, and faculty.
• The ability to exercise discretion and judgment in confidential matters is required.
• Ability to work weekends and evenings is required.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.

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Georgetown University comprises two unique campuses in the nations capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.

Requirements

Job Overview

Tradition. Innovation. A superb faculty. Hundreds of course offerings and all of this just steps away from the Capitol and Supreme Court. Georgetown Law is an exceptional institution in an enviable location. Students come here from all over the world to study international or tax law, environmental or health care law (just a few of our specialties). They come here for our top-ranked clinics. Most of all, they come because this is the place where theory and practice meet. At Georgetown, students learn the law in the place where laws are made.

The Director of Academic Advising is responsible for academic/curricular advising and policy and program development, with particular focus on our evening division J.D. students. Founded as an evening program in 1870, Georgetown Law has a long tradition of providing quality legal education to working students, and is widely recognized as the premier part-time program in the country. A key member of the J.D. advising team, the Director of Academic Advising has a strong understanding of Georgetown Laws academic policies, degree requirements, and our unrivaled curriculum, including our extensive experiential learning courses, and appreciation for how students in the evening division can best navigate these options. The position requires non-traditional working hours to serve our evening J.D. population by providing individual curricular advising appointments and programming. This positions work hours Monday through Thursday are from 12:30 pm-9:30 pm, with standard work hours on Friday. Additional duties include but are not limited to:

• Individual J.D. student advising, with special responsibility for the unique needs of evening division students.
• Planning and executing academic information sessions for J.D. students in the evening division in coordination with the Office of Academic Affairs advising team.
• Ensuring compliance with our academic policies and institutional goals and standards.
• Tracking and monitoring significant developments impacting evening J.D. students, both internally and externally.
• Identifying and communicating curricular and scheduling needs to help inform course scheduling decisions.
  
  

• J.D. degree with record of academic success
• At least 3 years of legal or equivalent experience
• Superior written, oral, and interpersonal communication skills
• Careful attention to detail
• Ability to problem-solve, take initiative and quickly adapt to changing circumstances
• Ability to juggle multiple competing priorities and meet firm deadlines
• Demonstrated emotional maturity and the ability to exercise good judgment in a fast-paced, high profile environment
• Proficiency with Microsoft Office
  
  

• Previous experience in higher education and/or academic counseling
• Experience with databases and Ellucian/Banner
  
  

• Individual J.D. student advising, with special responsibility for the unique needs of evening division students.
  
• Planning and executing academic information sessions for J.D. students in the evening division in coordination with the Office of Academic Affairs advising team.
  
• Ensuring compliance with our academic policies and institutional goals and standards.
  
• Tracking and monitoring significant developments impacting evening J.D. students, both internally and externally.
  
• Identifying and communicating curricular and scheduling needs to help inform course scheduling decisions.
  

• J.D. degree with record of academic success
  
• At least 3 years of legal or equivalent experience
  
• Superior written, oral, and interpersonal communication skills
  
• Careful attention to detail
  
• Ability to problem-solve, take initiative and quickly adapt to changing circumstances
  
• Ability to juggle multiple competing priorities and meet firm deadlines
  
• Demonstrated emotional maturity and the ability to exercise good judgment in a fast-paced, high profile environment
  
• Proficiency with Microsoft Office
  

• Previous experience in higher education and/or academic counseling
  
• Experience with databases and Ellucian/Banner
  

Assistant Director of Academic Advising and Transfer Transition Campus Title: Assistant Director of Academic Advising and TransferTransition, 1 year temporary State Job Title: Assistant Director Department: Academic Affairs Job Code: HA6600 FLSA Status: Exempt Funding: Grant1596-2439 Bargaining Unit: APA Job Type: Full-time, 1 year temporary (with a strong possibility of a 1 year extension) Timeframe: 52 Weeks Shift: Monday-Friday 9:00am-5:00pm Regular Days Off: Saturday and Sunday Supervision Received: Direct supervision received from the Director, Academic Advising and Transfer Transition. Supervision Exercised: Provides direct supervision and professional development for office interns and trust fund/work study student employees. May supervise and provide professional development for academic advisors and graduate assistants. Salary:$68,000.00-$70,000.00 (salary will commensurate with education and experience) General Statement of Duties: The Assistant Director of Advising plays a critical leadership role in advancing the mission of student success, retention, and timely graduation. Working in close partnership with the Director of Academic Advising and Transfer Transition, the Assistant Director provides operational oversight, strategic planning, and supervision in delivering high-quality, student-centered advising services. This position supports a diverse undergraduate student population across all academic disciplines, ensuring equitable access to advising and holistic support. The Assistant Director collaborates extensively with faculty, academic departments, program area chairs, and campus partners to support proactive advising initiatives, identify and eliminate barriers to student progress, and foster a culture of continuous improvement. Key responsibilities include supervising graduate assistants and student employees, providing professional development to academic advisors, managing advising programs and workshops, contributing to data-informed retention strategies, supporting transfer and continuing education students, and representing the office on key institutional initiatives. Duties and Responsibilities: Duties include but not limited to: Essential: Provide leadership and operational support to the Director in managing the daily operations of the Academic Advising and Transfer Transition Office, including advising services, staffing, scheduling, and workflow coordination. Serve as backup academic advisor during peak periods or staff absences. Provide holistic support to students in achieving their educational goals through academic advising and guidance on university policies, academic programs, and institutional resources. Assist with the implementation of the dual advising model, collaborating with faculty advisors to guide students on course selection, major exploration, career pathways, academic policies, and degree requirements. Ensure a seamless transition between professional and faculty advising by providing consistent support and resources tailored to students' academic progress and goals. Assist students with registration, add/drop, withdrawals, and changes of curriculum. Review academic records for proper course recommendations. Assist in recruiting, hiring, training, and supervising student employees and graduate assistants. Develop and implement advising strategies and programming aligned with institutional retention goals and student success initiatives. Support the Director in strategic planning, assessment, and reporting for advising-related initiatives and outcomes. Lead the design and execution of advising materials, events, and workshops to promote student engagement, academic success, and a sense of belonging. Assist with the implementation of professional development workshops and create advising resources for faculty and staff around advising registration and University academic policies. Maintain current knowledge of university policies and procedures and provide guidance to advisors and students on matters related to registration, course selection, program changes, and degree completion. Develop and maintain partnerships with campus resources, including financial aid, career services, accessibility services, and wellness offices, to ensure holistic student support. Collaborate with faculty, program chairs, and deans to streamline advising practices, share student concerns, and improve communication between academic and student affairs units. Represent the advising office on university-wide committees and at institutional meetings. Serve as a club advisor to a national honor society or student organization that supports academic excellence and student leadership. Lead and participate in professional development, including presenting at local, regional, or national conferences related to academic advising, student success, and leadership in higher education. Maintain proficiency in university technology systems including Banner, Degree Works, Starfish (Westfield 360), Argos/Managed Reporting, and Zoom. Perform other related duties as assigned. Job Requirements: Required Qualifications Master's degree in Higher Education, Counseling, Social Work, Student Personnel, or related field from an accredited university; or a Master's in progress in a related field, with a minimum of three (3) years' experience working in a higher education setting (e.g., academic advising, admissions, financial aid, career services or student affairs), or offices or programs for first-generation college students. Minimum of three (3) years of professional experience in academic advising, student services, or related roles in higher education. Strong knowledge of academic affairs, student affairs, and financial aid procedures within a higher education setting. Demonstrated ability to lead and work collaboratively across departments and with diverse student populations. Excellent organizational, communication, and interpersonal skills. Ability to work independently and collaboratively, demonstrating strong organizational skills, initiative, and attention to detail. Ability to manage several complex tasks under tight deadlines. Knowledge of FERPA and ability to handle sensitive student information confidentially. Experience creating and delivering presentations, workshops, and training sessions. Proficiency in data management and reporting systems; ability to interpret and report on student outcomes. Flexibility to work occasional evenings and weekends. Preferred Qualifications Master's degree in Educational Leadership, Higher Education, Counseling, Social Work, Student Affairs, or a related field from an accredited institution. Prior supervisory or leadership experience. Experience in student-facing roles such as academic advising, counseling, mentoring, tutoring, or similar support services. Experience developing advising programs or initiatives that support retention and timely graduation. Experience advising transfer, adult learners, or continuing education students. Bilingual proficiency in English and Spanish. Experience using institutional data systems such as Argos, Banner, Starfish, and Degree Works. Professional involvement in NACADA or related organizations. Additional Information: Salary: Salaries for current Westfield State University employees and individuals currently working for the state of Massachusetts must be calculated individually in accordance with collective bargaining agreements as well as state policies. State job specifications may be found on the Department of Higher Education's webpage . Employee Benefits: Benefits are an important component of an employee's total compensation package. Health Insurance: Westfield State offers a variety of HMO, POS, and PPO-type health insurance plans for eligible employees. Coverage is effective on the 1st of the month following the date of hire. Exceptions to employees hired on the 1st of the month, coverage is effective immediately. Retirement: the MA State Employee Retirement System provides eligible employees with a retirement pension following a 10-year vesting period. In lieu of the retirement pension, eligible employees may select the Optional Retirement Plan with a maximum 5% employer matching contribution. Tuition Waivers & Discounts: eligible employees, including spouses and dependent children, receive reduced tuition at MA state colleges, community colleges, and universities. Paid Time Off: employees receive 12 paid holidays and generous vacation, personal, and sick leave benefits. Additional information regarding employee benefits is available on the University's Benefits & Wellness webpage . Disability Accommodations Westfield State University is committed to the full inclusion of individuals with disabilities and will ensure the availability of reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources at ( or visit us in the Horace Mann Building, 1st floor. Background Check Employment is contingent upon the successful completion and review of a background check. A criminal record will not automatically disqualify an applicant from consideration. To apply, visit Copyright 2025 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-80bbd61c80a7b446a76fc1aff44c7655 #J-18808-Ljbffr

Special Instructions to Applicants:

All interested applicants should attach a resume in the Supporting Documents section of the application, preferably in a PDF format to avoid any formatting issues.Please make sure to include employment dates on the resume in Month/ Year format.

About Rice:

Boasting a 300-acre tree-lined campus in Houston, Texas, Rice University is ranked among the nations top 20 universities by U.S. News & World Report. Rice has a 6-to-1 undergraduate student-to-faculty ratio, and a residential college system, which supports students intellectually, emotionally and culturally through social events, intramural sports, student plays, lectures series, courses and student government. Developing close-knit, diverse college communities is a strong campus tradition, which is why Rice is highly ranked for best quality of life and best value among private universities.

Rice is also a wonderful place to work. Rice faculty, staff and students share values that are essential to our success as a healthy community. Those values guide our decisions and behaviors and shape Rices culture. They come through in the way we treat each other and the welcome we extend to our visitors. These values can be recalled simply by our name RICE Responsibility, Integrity, Community and Excellence.

Position Summary:
Under general supervision, the Assistant Director, Student Success and Academic Advising, provides technical advice, problem-solving assistance, answers to questions regarding program goals, and policy interpretation. The Assistant Director will design, develop, and coordinate projects. This position will also be participating in committees and task forces involving student success and academic advising.

Ideal candidates should have extensive skills and experience in academic advising, student support, and the approach utilized in a rigorous academic program to ensure student success and positive learning and experiential outcomes.

Ideal Candidate Statement:
The ideal candidate for this role is enthusiastic about supporting graduate students and enjoys interacting with students, staff, and faculty. They thoughtfully exercise diplomacy, discretion, and judgment in engaging stakeholders. They thrive working both independently and as a member of a team, taking the initiative to improve processes and work collaboratively across teams. They should also have excellent time management and organizational skills, be proactive, detail-oriented, and service-focused.

Workplace Requirements:
Rice Business primarily delivers residential classes and activities taking place almost daily between 7 a.m. and 10 p.m. We value a highly collaborative and community-based culture, with expectations to provide in-person support and services to all members of our community. Remote work options are limited. Most employment activities are required to be performed in person and on campus. This in-person approach is central to the successful achievement of our research and academic missions.

In this role, options for remote work vary depending on team responsibilities throughout the academic year. Candidates should be willing and available to be on campus five days per week, with the understanding that remote work options (~1 day/week) are offered when possible. This role will require some evenings and weekends.Per Rice policy 440,work arrangements may be subject to change.

Hiring Range: Minimum annual salary $50,000, commensurate with experience
*Exempt (salaried) positions under FLSA are not eligible for overtime.

Minimum Requirements:

• Bachelors degree
• 2+ years of professional experience
  • In lieu of the experience requirement, additional related education, above and beyond what is required, on an equivalent year-for-year basis may be substituted

Skills:

• Strong verbal and written communication skills
• Ability to exercise diplomacy and foster rapport with stakeholders
• Advanced problem-solving skills
• Ability to manage a high volume of student meetings, email traffic, and projects
• Strong organizational and time management skills
• Advanced knowledge of Microsoft Office Suite
• Strong data analysis skills
• Ability to work independently and as part of a team
• Adept at problem-solving, creating contingency plans, and handling issues when necessary
• Strong client service orientation and attention to detail

Preferences:

• Experience working in an institution of higher education in an advising or student support function
• Ability to utilize or quickly learn enterprise student systems (current examples include Banner, DegreeWorks, and EAB Navigate)
• Graduate degree

Essential Functions:

• Administers an area or program in student services; evaluates and recommends decisions on program eligibility
• Reviews decisions recommended by other staff
• Collaborates with others to help resolve program issues and concerns, interprets policies, and mediates complex and sensitive issues
• Resolves multi-dimensional matters in response to students in crisis, at risk, or who have other program issues, counsels students and parents on sensitive and confidential issues
• Reconciles complex issues; analyzes diverse transactions from multiple sources
• Summarizes data from multiple sources; prepares management reports and presentations
• Develops and implements plans for outreach efforts; develops and maintains external community and represents the department and university at meetings and events
• Provides advice to students on a range of issues, including but not limited to academic progress, academic program policies, career plans, accessibility, community standards, etc., to assist them in making appropriate choices and decisions
• Informs students of research, fellowship, and scholarship opportunities; makes recommendations and may award grants
• Serves as a subject matter expert to other departments; represents the unit or department
• Serves as a key member of university-wide teams or projects
• May oversee, analyze, and assist in financial processes and development of budgets
• Performs all other duties as assigned

Additional Functions:

• Manages student success tracking processes for students who may not be meeting academic standards (GPA, performance, or satisfactory progress toward degree)
• Takes ownership of integration of multiple tools, on behalf of the department and school, including academic advising CRM system (e.g., EAB Navigate)
• Coordinates communications with students regarding course selection, choices for elective courses, resources to aid in academic success, and degree completion

Rice University HR | Benefits:

Rice Mission and Values: Mission and Values | Rice University

Rice University is committed to ensuring Equal Employment Opportunity and welcoming the fullness of diversity into our candidate pools. Rice considers qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national or ethnic origin, genetic information, disability, or protected veteran status. Rice also provides reasonable accommodations to qualified persons with disabilities. If an applicant requires a reasonable accommodation for any part of the application or hiring process, please contact Rice Universitys Disability Resource Center at or for support.

If you have any additional questions, please email us at Thank you for your interest in employment with Rice University.

The Johns Hopkins University Krieger School of Arts & Sciences (KSAS) is seeking an Associate Director for Academic Advising, Systems & Technology within the Office of Academic Advising (OAA). The role manages operational and technical aspects of the advising program. The OAA's mission is to support students' holistic well-being as they navigate academic choices and pursue their goals. This hybrid position (in-office and remote) reports to the Associate Dean for Academic Advising.

1. Advising Systems & Technology Leadership (50%)
2. Manage program tasks including advising, systems management, and catalog review.
3. Collaborate with offices such as the Registrar's, IT, and the Whiting School of Engineering.
4. Oversee implementation of administrative policies and procedures.
5. Develop and maintain campus partnerships (e.g., SEAM, UIS, EDMS, etc.).
6. Handle operational tasks like Academic Standing, Reinstatement, Evaluation, and Systems Maintenance.
7. Manage transfer evaluation processes.
8. Supervise up to 3 staff members, including setting expectations and providing feedback.
9. Provide mentorship and professional development for staff.
10. Oversee staff-led projects, ensuring alignment with goals.
11. Manage catalog revisions and academic planning software (Stellic).
12. Participate in committees for academic policy and strategic planning.
13. Evaluate program effectiveness and recommend improvements.
14. Coordinate training for advisors and staff.
15. Perform other duties as assigned.

1. Advising a caseload of approximately 65-75 students.
2. Assist students with academic planning, problem-solving, and resource connection.
3. Support students holistically to meet personal and academic goals.
4. Assist with course registration, major/minor selection, and post-graduation planning.
5. Track student progress, analyze data, and communicate regarding registration, grades, and graduation.
6. Manage early warning flags and outreach to students and faculty.
7. Troubleshoot registration issues and refer students to support services.
8. Advise on academic opportunities, policies, and requirements.
9. Identify at-risk students and develop success plans.
10. Monitor academic progress and communicate standing.
11. Guide students through graduation process and maintain accurate records.

• Proficiency in customer service and educational technology.
• Strong analytical, organizational, and communication skills.
• Ability to relate to diverse student backgrounds and promote diversity.
• Experience in providing high-quality student services and outreach.
• Ability to multitask, work independently, and collaborate effectively.
• Proficiency in computer applications.

• Master's or Ph.D. in education or related field.
• Five years of experience in academic program administration; supervisory experience preferred.

• Five years of advising experience in higher education.
• Supervisory experience.

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The Johns Hopkins University Krieger School of Arts & Sciences (KSAS) is seeking an Associate Director for Academic Advising, Systems & Technology within the Office of Academic Advising (OAA) who will manage the operational and technical parts of the advising program. The mission of the OAA is to empower and support students holistic well-being as they navigate academic choices, explore meaningful learning opportunities, and pursue their personal, academic, and professional goals. This hybrid position (in office days/remote 2) reports to the Associate Dean for Academic Advising.

Specific Duties & Responsibilities

• Advising Systems & Technology Leadership (50%).
• Responsible for program management and tasks such as advising, systems management, and academic catalogue review.
• Responsible for liaising and collaborating with important offices such as the Registrars Office, the IT office, and the Whiting School of Engineering
• Oversee implementation of administrative policies and procedures critical to office operations.
• Develop and maintain strategic campus partnerships (i.e., SEAM, UIS, EDMS, OUR, SSEI, GEO, SDS, etc.)
• Manage multiple critical operational tasks (i.e., Academic Standing, Academic Reinstatement, Evaluation and Assessment, Advising Technologies and Systems Maintenance, Undergraduate Academic Program Catalogue Maintenance.
• Manages the transfer evaluation process for incoming and current students.
• Supervises up to 3 full-time staff members, including an Assistant Director for Transfer Advising. Establish clear expectations, monitor progress, and provide constructive feedback to ensure high-quality work. Address challenges proactively and facilitate problem-solving to maintain efficiency and effectiveness.
• Provide guidance, mentorship, and professional development opportunities to professional staff, fostering a collaborative and high-performing work environment.
• Manage and oversee staff-led projects, ensuring alignment with organizational goals and timelines. Delegate responsibilities effectively while providing the necessary support and resources for successful project execution.
• Manages the catalogue revision process for academic departments and for general school policy.
• In conjunction with the registrar, manages Stellic, the academic planning software for students and advisors.
• Serves as a member of JACAPP, the creation and revision committee for undergraduate academic policy.
• Serves as a member of the academic advising leadership team, supporting the Associate Dean with vision, goals, and strategic planning
• Conduct ongoing evaluations and assessments to ensure the effectiveness of programs and services and recommend and implement modifications as necessary.
• Coordinate ongoing training for academic advisors and other academic department staff members on various advising policies, systems, and technologies.
• Other duties as assigned.

Academic Advising (50%)

• Advise a caseload of student (approximately 65-75 students).
• Help students navigate their academic experience by assisting with proactive academic planning, creative problem solving, and connection to academic resources.
• Work with students holistically to help them meet their personal and academic goals and to help find solutions for personal, social, financial, and academic problems.
• Assist undergraduates with course registration, academic strategies, selecting majors and minors, and developing post-graduation plans.
• With the purpose of facilitating student success and retention, track student progress by running reports, analyzing student data, and communicating with students regarding registration, grades, and graduation.
• View and manage early warning flags by providing outreach to students and communicating with faculty.
• Troubleshoot problems with registration and refer students to support services to facilitate success.
• Advise undergraduates on academic opportunities and requirements, policies, and procedures.
• Provide early interventions, identifying and communicating with at-risk students identified by faculty in each academic term. Meet with academic probation students to conduct an academic success plan.
• Monitor students academic progress to advise them of their academic standing.
• Communicate to students the process and deadlines for graduation processing.
• Create and maintain accurate academic records using degree audit software and student information system.
• Document student meetings and notes in the advising software platform.

Special Knowledge, Skills, and Abilities

• Proficient in delivering exceptional customer service.
• Experience with educational technology and its application to advising.
• Strong analytical skills, ability to strategize and create streamlined processes computer software applications.
• Ability to manage competing priorities.
• Strong verbal and written communication skills, including the ability to draft and prepare original correspondence.
• Ability to relate well to a diverse student body, understand the needs of students from underrepresented backgrounds, and appreciate and be committed to diversity.
• Demonstrated success in providing high-quality service to students with effective outreach abilities.
• Excellent organizational skills.
• Ability to interact in a professional manner with faculty, students, staff and the public.
• Ability to multitask and work independently is essential.
• Must have strong collaborative, consensus-building, and problem-solving abilities.
• Proficiency in computer software applications.

The Johns Hopkins University Krieger School of Arts & Sciences (KSAS) is seeking an Associate Director for Academic Advising, Systems & Technology within the Office of Academic Advising (OAA) who will manage the operational and technical parts of the advising program. The mission of the OAA is to empower and support students holistic well-being as they navigate academic choices, explore meaningful learning opportunities, and pursue their personal, academic, and professional goals. This hybrid position (in office days/remote 2) reports to the Associate Dean for Academic Advising.

Specific Duties & Responsibilities

• Advising Systems & Technology Leadership (50%).
• Responsible for program management and tasks such as advising, systems management, and academic catalogue review.
• Responsible for liaising and collaborating with important offices such as the Registrars Office, the IT office, and the Whiting School of Engineering
• Oversee implementation of administrative policies and procedures critical to office operations.
• Develop and maintain strategic campus partnerships (i.e., SEAM, UIS, EDMS, OUR, SSEI, GEO, SDS, etc.)
• Manage multiple critical operational tasks (i.e., Academic Standing, Academic Reinstatement, Evaluation and Assessment, Advising Technologies and Systems Maintenance, Undergraduate Academic Program Catalogue Maintenance.
• Manages the transfer evaluation process for incoming and current students.
• Supervises up to 3 full-time staff members, including an Assistant Director for Transfer Advising. Establish clear expectations, monitor progress, and provide constructive feedback to ensure high-quality work. Address challenges proactively and facilitate problem-solving to maintain efficiency and effectiveness.
• Provide guidance, mentorship, and professional development opportunities to professional staff, fostering a collaborative and high-performing work environment.
• Manage and oversee staff-led projects, ensuring alignment with organizational goals and timelines. Delegate responsibilities effectively while providing the necessary support and resources for successful project execution.
• Manages the catalogue revision process for academic departments and for general school policy.
• In conjunction with the registrar, manages Stellic, the academic planning software for students and advisors.
• Serves as a member of JACAPP, the creation and revision committee for undergraduate academic policy.
• Serves as a member of the academic advising leadership team, supporting the Associate Dean with vision, goals, and strategic planning
• Conduct ongoing evaluations and assessments to ensure the effectiveness of programs and services and recommend and implement modifications as necessary.
• Coordinate ongoing training for academic advisors and other academic department staff members on various advising policies, systems, and technologies.
• Other duties as assigned.

Academic Advising (50%)

• Advise a caseload of student (approximately 65-75 students).
• Help students navigate their academic experience by assisting with proactive academic planning, creative problem solving, and connection to academic resources.
• Work with students holistically to help them meet their personal and academic goals and to help find solutions for personal, social, financial, and academic problems.
• Assist undergraduates with course registration, academic strategies, selecting majors and minors, and developi