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Strategic Account Management Director
60684 Chicago, Illinois
Microsoft Corporation
Posted today
Job Viewed
Job Description
Orchestrates global teams to gather information, collaborate on performance markers, and identify potential risks in customer accounts. Partners with customers and/or partners to provide innovative solutions in new industries, and to integrate Microsoft technology in their business. Leverages a strong knowledge of Microsoft's product landscape, solutions, and strategy to address customer's needs. Acts as the voice of the customer and internal advocate across all levels of the organization. Provides analysis of overall customer needs for some of the largest and most complex accounts, and advises on gaps that would benefit from Microsoft solutions. Leads customer business transformations through digital transformation for assigned accounts. Partners with a line-of-business leader or senior executive within a large-scale or high-impact customer organization to articulate how complex Microsoft technology/services will meet future business needs better than the competition. Contributes to the creation of stakeholder maps for accounts, determines and orchestrates a coverage plan, and builds out an execution framework. Establishes best practices and standards for aligning with quota attainment, consumption goals, and customer consumption gaps to inform quarterly and fiscal objectives. Uses existing and new readiness resources and demonstrates expertise in creating enablement plans for large and high-stakes customers, and all-up Microsoft business.
**Responsibilities**
**Account Management**
+ Manages the development and application of a mature/dynamic multi-year customer account plan based on proven methodologies to manage a sustainable, long-term business portfolio. Leads strategies for the assigned account that yield high-volume sales and open new opportunities for both Microsoft and the partners, aligned to goals, budgets, and forecasts.
+ Proactively solicits feedback on additional needs, products, and features to develop targeted strategies for customers. Demonstrates a strong understanding of the customer's business model to articulate growth opportunities, leveraging industry expertise to shape ecosystem. Influences relevant (internal and external) stakeholders and resources to drive change on behalf of the customer and to enhance team capabilities, improve Microsoft offerings, and adapt Microsoft's messaging to the assigned account.
+ Leads efforts with key internal and external partners and business including vertical industry partners with technical decision makers in developing, sharing, and promoting mutually beneficial, long-term, tailored account plans to grow sales and partner impact, leveraging deep relationships, influence, and industry expertise. Collaborates across organization and partners in discussions to impact the broader ecosystem (e.g., passing legislation).
+ Proactively expands strategic network of key internal and external partners and decision makers, including vertical industry partners, to ensure execution of core tasks and account transactions and to provide a comprehensive account management experience.
+ Orchestrates the execution of strategies for the assigned account to ensure engagements yield high-volume sales, drive plans to increase revenue potential, and open new opportunities for both Microsoft and the partners, aligned to goals, budgets, and forecasts. Leads and coordinates a diverse team (e.g., industry experts) on plan execution (e.g., prioritization, delegation) and drives accountability to execute and deliver on account plans and grow the account, leveraging industry expertise.
**Competitive Knowledge**
+ Leverages internal network of industry experts to strengthen knowledge of the industry (e.g., emerging trends), competitors (e.g., AWS, Salesforce) and customer business priorities (e.g., challenges, competitive landscape) and leverages in-depth knowledge of Microsoft's offerings (e.g., product landscape, solutions, strategy to address customer needs) to share knowledge internally, influence customers' business capabilities, drive more competitive solutions, and enhance growth of the account team.
**Customer Engagement**
+ Proactively develops a strong, comprehensive understanding of customer's business needs, priorities, strategies, and industry insights. Anticipates customer's needs to deliver new insights on their business strategy, and educate customers on ways to address them jointly. Shows long-term differentiated value for the customer, leveraging industry expertise and guides internal colleagues on ways to develop deeper customer knowledge. Delivers solutions into overall long-term business strategy.
+ Proactively elevates stakeholder relationships and uses Microsoft sales strategies through multiple levels of the customer's organization to secure buy-in and execution. Expands strategic customer relationships to drive larger impact for the customer and spread into other areas of the organization.
**Sales Excellence**
+ Orchestrates high-impact solutions that enable digital transformation for assigned accounts and drive outcomes that create business value for customers. Owns the development of strategies that showcase the value added by Microsoft's innovative cloud offerings and ideas grounded on a deep understanding of industry trends and based on account needs and customer's expectations. Brings greater ecosystem together with the customer to discuss how to enrich customer's value to their customers.
+ Orchestrates the creation of long-term strategies aimed at building a level of loyalty that would be hard for competitors to overcome. Anticipates issues/risks on customer satisfaction, determines the root cause of problems, removes blockers, and establishes recovery action plan to improve customer's overall experience. Builds trust and loyalty with the customer by providing up-to-date insights, challenging the customer when necessary, and introducing innovative ideas relevant to the customer's business strategy. Enables customers to provide feedback directly to executives to help transform account space by establishing open communication channels for feedback, providing executive sponsorship, and providing direction to others to ensure customer feedback is addressed through One Microsoft approach.
+ Leverages understanding of customer business and engages Microsoft decision makers to drive customer's strategy, goals, and optimization. Engages and influences decision makers of the account (e.g., senior leaders, executives) to position Microsoft to increase customer's budget allocated to Microsoft, and tailor solutions that satisfy customers' Key Performance Indicators (KPIs).
+ Earns and maintains status as a trusted advisor to C-level business decision makers of the assigned account by bringing innovative ideas and leveraging industry expertise. Mobilizes and mentors the account management team and relevant internal stakeholders with deep industry expertise to build deep partnerships with decision makers of the assigned account. Leverages best-in-class sales and communication strategies and tools to meet business needs and identify new opportunities. Builds new relationships to create new opportunities and expand relationships within the customer.
+ Creates and qualifies new opportunities by identifying strategic opportunities (e.g., large, long-term) within accounts and guiding the customer on how to best identify new opportunities, leveraging deep customer and industry relationships and consultative selling skills. Drives new business opportunities across the team by creating a partner ecosystem, and empowers team members to find new opportunities by acting as a role model and by setting a clear vision and energy for the team to drive towards.
+ Uses business cases to develop and present compelling value proposition presentations and specialized business plans for customers that showcase Microsoft's products and solutions to connect decision makers in the account to the broader Microsoft solutions, provide thought leadership to guide others on tailoring presentations, and generate new opportunities.
**Strategic Thinking**
+ Articulates Microsoft's and partners' point of view and creates deep connections with decision makers throughout multiple levels of the customers' organization to drive purchase decisions and increase interaction and participation, leveraging relevant tools and resources (e.g., LinkedIn). Leverages relationships to address complex political blockers and drive execution for the customer.
+ Leverages unique, strategic, industry-focused business insights and opportunities to create long-term, competitive advantage for the customer.
+ Engages in strategic discussions by articulating ideas to evolve and facilitate evolution of customer business model, using Microsoft capabilities to solve customer's complex business problems. Drives strategic initiatives to promote a more holistic digital approach between Microsoft and the customer.
+ Other: Embody our culture and values
**Qualifications**
**Required Qualifications**
+ Bachelor's Degree AND 10+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR Master's Degree AND 9+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR 13+ years experience in working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR equivalent experience.
+ 6+ years experience making recommendations to and/or collaborating with mid-to-senior level executives.
+ 8+ years experience closing large, complex agreements/deals.
**Preferred Qualifications**
+ Bachelor's Degree AND 13+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR Master's Degree AND 11+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR equivalent experience.
+ Do you have 10+ years of experience managing large, complex global relationships AND/OR relevant industry experience, particularly in the healthcare payor sector.
**Other Qualifications**
+ Microsoft is unable to sponsor a work visa for this role due to the nature of the role's job duties.
Strategic Account Management IC5 - The typical base pay range for this role across the U.S. is USD $133,000 - $22,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD 170,300 - 239,800 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: will accept applications for the role until September 25, 2025.
**_#MCAPSA_**
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
**Responsibilities**
**Account Management**
+ Manages the development and application of a mature/dynamic multi-year customer account plan based on proven methodologies to manage a sustainable, long-term business portfolio. Leads strategies for the assigned account that yield high-volume sales and open new opportunities for both Microsoft and the partners, aligned to goals, budgets, and forecasts.
+ Proactively solicits feedback on additional needs, products, and features to develop targeted strategies for customers. Demonstrates a strong understanding of the customer's business model to articulate growth opportunities, leveraging industry expertise to shape ecosystem. Influences relevant (internal and external) stakeholders and resources to drive change on behalf of the customer and to enhance team capabilities, improve Microsoft offerings, and adapt Microsoft's messaging to the assigned account.
+ Leads efforts with key internal and external partners and business including vertical industry partners with technical decision makers in developing, sharing, and promoting mutually beneficial, long-term, tailored account plans to grow sales and partner impact, leveraging deep relationships, influence, and industry expertise. Collaborates across organization and partners in discussions to impact the broader ecosystem (e.g., passing legislation).
+ Proactively expands strategic network of key internal and external partners and decision makers, including vertical industry partners, to ensure execution of core tasks and account transactions and to provide a comprehensive account management experience.
+ Orchestrates the execution of strategies for the assigned account to ensure engagements yield high-volume sales, drive plans to increase revenue potential, and open new opportunities for both Microsoft and the partners, aligned to goals, budgets, and forecasts. Leads and coordinates a diverse team (e.g., industry experts) on plan execution (e.g., prioritization, delegation) and drives accountability to execute and deliver on account plans and grow the account, leveraging industry expertise.
**Competitive Knowledge**
+ Leverages internal network of industry experts to strengthen knowledge of the industry (e.g., emerging trends), competitors (e.g., AWS, Salesforce) and customer business priorities (e.g., challenges, competitive landscape) and leverages in-depth knowledge of Microsoft's offerings (e.g., product landscape, solutions, strategy to address customer needs) to share knowledge internally, influence customers' business capabilities, drive more competitive solutions, and enhance growth of the account team.
**Customer Engagement**
+ Proactively develops a strong, comprehensive understanding of customer's business needs, priorities, strategies, and industry insights. Anticipates customer's needs to deliver new insights on their business strategy, and educate customers on ways to address them jointly. Shows long-term differentiated value for the customer, leveraging industry expertise and guides internal colleagues on ways to develop deeper customer knowledge. Delivers solutions into overall long-term business strategy.
+ Proactively elevates stakeholder relationships and uses Microsoft sales strategies through multiple levels of the customer's organization to secure buy-in and execution. Expands strategic customer relationships to drive larger impact for the customer and spread into other areas of the organization.
**Sales Excellence**
+ Orchestrates high-impact solutions that enable digital transformation for assigned accounts and drive outcomes that create business value for customers. Owns the development of strategies that showcase the value added by Microsoft's innovative cloud offerings and ideas grounded on a deep understanding of industry trends and based on account needs and customer's expectations. Brings greater ecosystem together with the customer to discuss how to enrich customer's value to their customers.
+ Orchestrates the creation of long-term strategies aimed at building a level of loyalty that would be hard for competitors to overcome. Anticipates issues/risks on customer satisfaction, determines the root cause of problems, removes blockers, and establishes recovery action plan to improve customer's overall experience. Builds trust and loyalty with the customer by providing up-to-date insights, challenging the customer when necessary, and introducing innovative ideas relevant to the customer's business strategy. Enables customers to provide feedback directly to executives to help transform account space by establishing open communication channels for feedback, providing executive sponsorship, and providing direction to others to ensure customer feedback is addressed through One Microsoft approach.
+ Leverages understanding of customer business and engages Microsoft decision makers to drive customer's strategy, goals, and optimization. Engages and influences decision makers of the account (e.g., senior leaders, executives) to position Microsoft to increase customer's budget allocated to Microsoft, and tailor solutions that satisfy customers' Key Performance Indicators (KPIs).
+ Earns and maintains status as a trusted advisor to C-level business decision makers of the assigned account by bringing innovative ideas and leveraging industry expertise. Mobilizes and mentors the account management team and relevant internal stakeholders with deep industry expertise to build deep partnerships with decision makers of the assigned account. Leverages best-in-class sales and communication strategies and tools to meet business needs and identify new opportunities. Builds new relationships to create new opportunities and expand relationships within the customer.
+ Creates and qualifies new opportunities by identifying strategic opportunities (e.g., large, long-term) within accounts and guiding the customer on how to best identify new opportunities, leveraging deep customer and industry relationships and consultative selling skills. Drives new business opportunities across the team by creating a partner ecosystem, and empowers team members to find new opportunities by acting as a role model and by setting a clear vision and energy for the team to drive towards.
+ Uses business cases to develop and present compelling value proposition presentations and specialized business plans for customers that showcase Microsoft's products and solutions to connect decision makers in the account to the broader Microsoft solutions, provide thought leadership to guide others on tailoring presentations, and generate new opportunities.
**Strategic Thinking**
+ Articulates Microsoft's and partners' point of view and creates deep connections with decision makers throughout multiple levels of the customers' organization to drive purchase decisions and increase interaction and participation, leveraging relevant tools and resources (e.g., LinkedIn). Leverages relationships to address complex political blockers and drive execution for the customer.
+ Leverages unique, strategic, industry-focused business insights and opportunities to create long-term, competitive advantage for the customer.
+ Engages in strategic discussions by articulating ideas to evolve and facilitate evolution of customer business model, using Microsoft capabilities to solve customer's complex business problems. Drives strategic initiatives to promote a more holistic digital approach between Microsoft and the customer.
+ Other: Embody our culture and values
**Qualifications**
**Required Qualifications**
+ Bachelor's Degree AND 10+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR Master's Degree AND 9+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR 13+ years experience in working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR equivalent experience.
+ 6+ years experience making recommendations to and/or collaborating with mid-to-senior level executives.
+ 8+ years experience closing large, complex agreements/deals.
**Preferred Qualifications**
+ Bachelor's Degree AND 13+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR Master's Degree AND 11+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR equivalent experience.
+ Do you have 10+ years of experience managing large, complex global relationships AND/OR relevant industry experience, particularly in the healthcare payor sector.
**Other Qualifications**
+ Microsoft is unable to sponsor a work visa for this role due to the nature of the role's job duties.
Strategic Account Management IC5 - The typical base pay range for this role across the U.S. is USD $133,000 - $22,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD 170,300 - 239,800 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: will accept applications for the role until September 25, 2025.
**_#MCAPSA_**
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
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0
Manager, Advertising Account Management, MAP
60684 Chicago, Illinois
Walmart
Posted 1 day ago
Job Viewed
Job Description
**Position Summary.**
**What you'll do.**
At Sam's Club, we focus on delivering top-notch value to our members and partners through our Member Access Platform (MAP). Join our dynamic, high-visibility team within the world's largest company and use our powerful first-party data to create impactful omnichannel experiences. Your digital expertise will increase growth, boosting both online and offline sales. With MAP, you'll help businesses shine by offering flexible pricing and buying models that enhance brand awareness and consumer engagement. Dive into a role where your contributions matter and measurable outcomes are the name of the game.
Are you a digital whiz who loves creating awesome advertising solutions? Sam's Club Member Access Platform (MAP) is looking for an experienced Digital Account Manager to join our vibrant team. You'll be the go-to person for top-notch strategic account planning, inventory insights, and exclusive deals. You'll collaborate with Senior Executives, Ad Sales, Operations, and Merchant teams, and also get to work with suppliers' Brand Managers and E-Commerce teams. Your mission: increase growth and help businesses shine both online and offline using Sam's Club's powerful data.
W **hat You'll Do.**
+ Build strategic campaign recommendations based on an understanding of the suppliers' goals and marketing objective
+ Manage supplier's campaign strategies, programs and investments
+ Oversee the end-to-end creative process between the supplier and MAP's creative team
+ Manage agency proposal templates and tagging
+ Partner with campaign management on campaign activation, trafficking and optimizations
+ Provide updates with clients and internal partners regarding campaigns
+ Work with Measurement and Analytics to ensure reporting accuracy
+ Share applicable insights to support supplier's strategy and driving incremental revenue
+ Support monthly campaign billing, ensuring accuracy and delivery
+ Partner with sales professionals to develop proposals, provide deal evaluation, revisions and follow up
+ Collaborate on Quarterly Business Reviews and Joint Business Partnerships
+ Maintain relationships, manage daily business with clients, and identify growth opportunities to increase additional revenue beyond original contracted amount
+ Lead campaign kick-offs and performance discussions with clients
+ Provide technical guidance on campaign specifications and work through troubleshooting/conflict resolution
+ Achieve all role specific accountability metrics and goals
What You'll Bring.
+ 3+ years of experience building media plan recommendations
+ 3+ years of experience working with sellers/suppliers/vendors
+ 3+ years of experience in Business Management, Marketing, Omni-Channel Merchandising, Marketplace, or a related area
+ Knowledge with analytics, advertising data/tech, and DMP technologies
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
br> r>You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
r>For information about PTO, see .
r> r>Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
r>Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
r>For information about benefits and eligibility, see One.Walmart ( .
r>The annual salary range for this position is $88,000.00-$171,000.00
r>Additional compensation includes annual or quarterly performance bonuses.
r>Additional compensation for certain positions may also include:
r> r>- Stock
r> r>**Minimum Qualifications.**
_Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._
Option 1: Bachelor's degree in engineering, information technology, business, marketing and sales, or related area and 2 years' experience in business management, marketing and sales, omni channel merchandising, or related area.
Option 2: 4 years' experience in business management, marketing and sales, omni channel merchandising, or related area
**Preferred Qualifications.**
_Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._
Leading cross-functional teams, Master's degree in business, marketing and sales, or related area., Sales
**Primary Location.**
448 N Lasalle St, Chicago, IL , United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
**What you'll do.**
At Sam's Club, we focus on delivering top-notch value to our members and partners through our Member Access Platform (MAP). Join our dynamic, high-visibility team within the world's largest company and use our powerful first-party data to create impactful omnichannel experiences. Your digital expertise will increase growth, boosting both online and offline sales. With MAP, you'll help businesses shine by offering flexible pricing and buying models that enhance brand awareness and consumer engagement. Dive into a role where your contributions matter and measurable outcomes are the name of the game.
Are you a digital whiz who loves creating awesome advertising solutions? Sam's Club Member Access Platform (MAP) is looking for an experienced Digital Account Manager to join our vibrant team. You'll be the go-to person for top-notch strategic account planning, inventory insights, and exclusive deals. You'll collaborate with Senior Executives, Ad Sales, Operations, and Merchant teams, and also get to work with suppliers' Brand Managers and E-Commerce teams. Your mission: increase growth and help businesses shine both online and offline using Sam's Club's powerful data.
W **hat You'll Do.**
+ Build strategic campaign recommendations based on an understanding of the suppliers' goals and marketing objective
+ Manage supplier's campaign strategies, programs and investments
+ Oversee the end-to-end creative process between the supplier and MAP's creative team
+ Manage agency proposal templates and tagging
+ Partner with campaign management on campaign activation, trafficking and optimizations
+ Provide updates with clients and internal partners regarding campaigns
+ Work with Measurement and Analytics to ensure reporting accuracy
+ Share applicable insights to support supplier's strategy and driving incremental revenue
+ Support monthly campaign billing, ensuring accuracy and delivery
+ Partner with sales professionals to develop proposals, provide deal evaluation, revisions and follow up
+ Collaborate on Quarterly Business Reviews and Joint Business Partnerships
+ Maintain relationships, manage daily business with clients, and identify growth opportunities to increase additional revenue beyond original contracted amount
+ Lead campaign kick-offs and performance discussions with clients
+ Provide technical guidance on campaign specifications and work through troubleshooting/conflict resolution
+ Achieve all role specific accountability metrics and goals
What You'll Bring.
+ 3+ years of experience building media plan recommendations
+ 3+ years of experience working with sellers/suppliers/vendors
+ 3+ years of experience in Business Management, Marketing, Omni-Channel Merchandising, Marketplace, or a related area
+ Knowledge with analytics, advertising data/tech, and DMP technologies
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
br> r>You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
r>For information about PTO, see .
r> r>Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
r>Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
r>For information about benefits and eligibility, see One.Walmart ( .
r>The annual salary range for this position is $88,000.00-$171,000.00
r>Additional compensation includes annual or quarterly performance bonuses.
r>Additional compensation for certain positions may also include:
r> r>- Stock
r> r>**Minimum Qualifications.**
_Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._
Option 1: Bachelor's degree in engineering, information technology, business, marketing and sales, or related area and 2 years' experience in business management, marketing and sales, omni channel merchandising, or related area.
Option 2: 4 years' experience in business management, marketing and sales, omni channel merchandising, or related area
**Preferred Qualifications.**
_Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._
Leading cross-functional teams, Master's degree in business, marketing and sales, or related area., Sales
**Primary Location.**
448 N Lasalle St, Chicago, IL , United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
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View Now
1
Sr. Account Management Project Manager - Remote
60684 Chicago, Illinois
UnitedHealth Group
Posted 1 day ago
Job Viewed
Job Description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
The Sr. Account Manager drives retention and growth through development of account strategies and business relationships with external clients. In this role, the focus will be on delivering best-in-class service to clients, leading and managing internal and external relationships, as well as developing new business from existing clients. The ability to proactively identify client's needs and establish proactive plans will be key in this role. This role will conduct customer consultations, lead applicable negotiations and work with internal partners to support client commitments & contractual deliverables.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
**Primary Responsibilities:**
+ Operational Management:
+ Facilitate/leads all operational ongoing maintenance (benefit updates, file updates, etc.) & ensure it is successfully executed on
+ Ability to define, create, execute and train on process improvements and industry best practices
+ Lead 1/1 readiness activities; lead daily 1/1 updates/progress reports with client and internal functional partners
+ Create & facilitate training of all OptumRx client-facing systems & tools
+ Able to initiate end-to-end operational readiness project plans, including identifying task duration, sequence, team resourcing, and dependencies of tasks while successfully managing projects to full execution
+ Own the day-to-day service experience of customers by working with the Operations Team and other functional partners as required to ensure issues are resolved promptly and accurately meeting the customer's expectations
+ Leads resolution of all escalated requests by working with the Operations Service Team, and conducting customer consultations as required
+ Develop and maintain solid relationship with internal partners in Operations Service Team to manage customer service experience
+ Coordinate activities to support impact reporting, root cause analysis, and full remediation
+ Ability to develop, negotiate, analyze, interpret, and implement SOPs and reporting
+ Proactively identifies and leads Process Improvements based on client feedback and/or internal breakdowns/hurdles
+ Able to initiate end-to-end operational readiness project plans and successfully manage projects to full execution
+ Recognizes cost avoidance opportunities and offers solutions
+ Serves as a mentor to Account Manager and CSM roles
+ Seeks stretch opportunities to expand knowledge and skillsets
+ Client Relationship Management:
+ Establish and maintain solid and appropriate relationships with customers to maintain consistency and drive client satisfaction
+ Maintain client action logs and facilitate regular cadence of discussions to review
+ Conduct meetings with customers to identify issues / trends and analyze root causes to determine corrective action steps as necessary
+ Demonstrate a high level of knowledge pertaining to the customer's specific benefit design
+ Ability to develop, negotiate, interpret/translate, communicate, and execute client requirements
+ Ability to recognize, anticipate and manage downstream impacts to ensure project success/client satisfaction
+ Demonstrates a high level of industry knowledge; seen as a consultative resource focused on best practices and optimal outcomes
**Competencies:**
**Behavioral**
+ Critical thinking
+ Problem solving
+ Conflict resolution (internal & external)
+ Solid written and verbal communication skills
+ Project Management
+ Strategic consultation
**Technical**
+ Chief of Staff responsibilities
+ Proficient in Microsoft applications
+ Has experience with using PBM tools to drive operational activities (reporting tools, issue management tools, claims adjudication, etc.); able to teach tools to others
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ 5+ years of external client-facing Healthcare Account Management
+ 3+ years of Project Management experience (PBM/Health Plan preferred)
+ 3+ years of experience in tracking, planning projects, working with large data sets and making data-driven analytical decisions
+ Experience with 1.1 PBM client readiness
+ Med D/Medicaid; has experience with CMS and their relation to the pharmacy benefit
+ Material creation and presentation facilitation for executive audience
+ Solid experience with leading and developing large project timelines and cross functional project teams, to meet project deadline
+ Proven ability to coordinate and execute with internal partners mitigation strategies and issue management resolution
**Preferred Qualifications:**
+ 3+ years PBM project management experience
+ Governance PMO experience
+ Experience with Microsoft Project or Smartsheets
+ Experience in Service Now Dashboards
+ KPI creation, measuring and reporting
+ Experience and understanding of PBM Client impact reporting, root cause analysis and full remediation
+ Med D/Medicaid; understands CMS compliance requirements & relationship to STAR ratings, delivers guidance memos to client; leads activities related to Corrective Action Plans (CAPs); provide consultative support to our clients
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
**California, Colorado, Connecticut, Hawaii, Maryland, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only:** The salary range for this role is $88,000 to $173,200 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
**Application Deadline:** This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._
_UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment._
The Sr. Account Manager drives retention and growth through development of account strategies and business relationships with external clients. In this role, the focus will be on delivering best-in-class service to clients, leading and managing internal and external relationships, as well as developing new business from existing clients. The ability to proactively identify client's needs and establish proactive plans will be key in this role. This role will conduct customer consultations, lead applicable negotiations and work with internal partners to support client commitments & contractual deliverables.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
**Primary Responsibilities:**
+ Operational Management:
+ Facilitate/leads all operational ongoing maintenance (benefit updates, file updates, etc.) & ensure it is successfully executed on
+ Ability to define, create, execute and train on process improvements and industry best practices
+ Lead 1/1 readiness activities; lead daily 1/1 updates/progress reports with client and internal functional partners
+ Create & facilitate training of all OptumRx client-facing systems & tools
+ Able to initiate end-to-end operational readiness project plans, including identifying task duration, sequence, team resourcing, and dependencies of tasks while successfully managing projects to full execution
+ Own the day-to-day service experience of customers by working with the Operations Team and other functional partners as required to ensure issues are resolved promptly and accurately meeting the customer's expectations
+ Leads resolution of all escalated requests by working with the Operations Service Team, and conducting customer consultations as required
+ Develop and maintain solid relationship with internal partners in Operations Service Team to manage customer service experience
+ Coordinate activities to support impact reporting, root cause analysis, and full remediation
+ Ability to develop, negotiate, analyze, interpret, and implement SOPs and reporting
+ Proactively identifies and leads Process Improvements based on client feedback and/or internal breakdowns/hurdles
+ Able to initiate end-to-end operational readiness project plans and successfully manage projects to full execution
+ Recognizes cost avoidance opportunities and offers solutions
+ Serves as a mentor to Account Manager and CSM roles
+ Seeks stretch opportunities to expand knowledge and skillsets
+ Client Relationship Management:
+ Establish and maintain solid and appropriate relationships with customers to maintain consistency and drive client satisfaction
+ Maintain client action logs and facilitate regular cadence of discussions to review
+ Conduct meetings with customers to identify issues / trends and analyze root causes to determine corrective action steps as necessary
+ Demonstrate a high level of knowledge pertaining to the customer's specific benefit design
+ Ability to develop, negotiate, interpret/translate, communicate, and execute client requirements
+ Ability to recognize, anticipate and manage downstream impacts to ensure project success/client satisfaction
+ Demonstrates a high level of industry knowledge; seen as a consultative resource focused on best practices and optimal outcomes
**Competencies:**
**Behavioral**
+ Critical thinking
+ Problem solving
+ Conflict resolution (internal & external)
+ Solid written and verbal communication skills
+ Project Management
+ Strategic consultation
**Technical**
+ Chief of Staff responsibilities
+ Proficient in Microsoft applications
+ Has experience with using PBM tools to drive operational activities (reporting tools, issue management tools, claims adjudication, etc.); able to teach tools to others
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ 5+ years of external client-facing Healthcare Account Management
+ 3+ years of Project Management experience (PBM/Health Plan preferred)
+ 3+ years of experience in tracking, planning projects, working with large data sets and making data-driven analytical decisions
+ Experience with 1.1 PBM client readiness
+ Med D/Medicaid; has experience with CMS and their relation to the pharmacy benefit
+ Material creation and presentation facilitation for executive audience
+ Solid experience with leading and developing large project timelines and cross functional project teams, to meet project deadline
+ Proven ability to coordinate and execute with internal partners mitigation strategies and issue management resolution
**Preferred Qualifications:**
+ 3+ years PBM project management experience
+ Governance PMO experience
+ Experience with Microsoft Project or Smartsheets
+ Experience in Service Now Dashboards
+ KPI creation, measuring and reporting
+ Experience and understanding of PBM Client impact reporting, root cause analysis and full remediation
+ Med D/Medicaid; understands CMS compliance requirements & relationship to STAR ratings, delivers guidance memos to client; leads activities related to Corrective Action Plans (CAPs); provide consultative support to our clients
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
**California, Colorado, Connecticut, Hawaii, Maryland, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only:** The salary range for this role is $88,000 to $173,200 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
**Application Deadline:** This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._
_UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment._
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2
Senior Director, Account Management - Financial Services
60684 Chicago, Illinois
EPAM Systems
Posted 1 day ago
Job Viewed
Job Description
You are strategic, resilient, engaging with people, and a natural self-starter. You have a passion for solving complex problems. Years of expertise in a combination of information technology, retail banking, wealth management, asset management, and capital markets. If this sounds like you, this could be the perfect opportunity to join EPAM as a **Senior Director, Account Management (Financial Services)** . Apply now!
Req.#
**Responsibilities**
+ Create business strategies to successfully achieve client business goals
+ Be a Consultative Account Manager or Client Partner for EPAM clients that are regional and multinational banks, wealth managers, asset managers, payment providers, and FinTechs
+ Leverage your Industry Knowledge, Experience, and thought leadership to envision how technology can transform our customers' business to drive higher levels of customer experience and engagement
+ Serve as an expert business and/or tech consultant in one or more of the following areas: retail banking, wealth management, asset management, or capital markets
**Requirements**
+ 10+ years of experience in P&L, Sales, Account Management roles
+ 10+ years of experience working in and/or consulting for retail banks, investment banks, wealth managers, or asset managers
+ 5+ years of demonstrated track record of developing and growing client relationships and leading teams delivering end-to-end IT professional services
+ Experience and ability to sell software engineering services (cloud, analytics, digital engagement, etc.)
+ Executive Presence, Exceptional leadership/management skills, Excellent Oral and Written communication skills, Confident Presentation skills
**We offer**
+ Medical, Dental and Vision Insurance (Subsidized)
+ Health Savings Account
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability (Company Provided)
+ Life and AD&D Insurance (Company Provided)
+ Employee Assistance Program
+ Unlimited access to LinkedIn learning solutions
+ Matched 401(k) Retirement Savings Plan
+ Paid Time Off
+ Legal Plan and Identity Theft Protection
+ Accident Insurance
+ Employee Discounts
+ Pet Insurance
+ Employee Stock Purchase Program
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.Engineer the Future with a Career at EPAM ( posting includes a good faith range of the salary EPAM would reasonably expect to pay the selected candidate. The range provided reflects base salary only. Individual compensation offers within the range are based on a variety of factors, including, but not limited to: geographic location, experience, credentials, education, training; the demand for the role; and overall business and labor market considerations. Most candidates are hired at a salary within the range disclosed. Salary range: $180,000 - $283,000. In addition, the details highlighted in this job posting above are a general description of all other expected benefits and compensation for the position.
H1B visa sponsorship is not available for this position.
EPAM Systems, Inc. is an equal opportunity employer. We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.
At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.
Req.#
**Responsibilities**
+ Create business strategies to successfully achieve client business goals
+ Be a Consultative Account Manager or Client Partner for EPAM clients that are regional and multinational banks, wealth managers, asset managers, payment providers, and FinTechs
+ Leverage your Industry Knowledge, Experience, and thought leadership to envision how technology can transform our customers' business to drive higher levels of customer experience and engagement
+ Serve as an expert business and/or tech consultant in one or more of the following areas: retail banking, wealth management, asset management, or capital markets
**Requirements**
+ 10+ years of experience in P&L, Sales, Account Management roles
+ 10+ years of experience working in and/or consulting for retail banks, investment banks, wealth managers, or asset managers
+ 5+ years of demonstrated track record of developing and growing client relationships and leading teams delivering end-to-end IT professional services
+ Experience and ability to sell software engineering services (cloud, analytics, digital engagement, etc.)
+ Executive Presence, Exceptional leadership/management skills, Excellent Oral and Written communication skills, Confident Presentation skills
**We offer**
+ Medical, Dental and Vision Insurance (Subsidized)
+ Health Savings Account
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability (Company Provided)
+ Life and AD&D Insurance (Company Provided)
+ Employee Assistance Program
+ Unlimited access to LinkedIn learning solutions
+ Matched 401(k) Retirement Savings Plan
+ Paid Time Off
+ Legal Plan and Identity Theft Protection
+ Accident Insurance
+ Employee Discounts
+ Pet Insurance
+ Employee Stock Purchase Program
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.Engineer the Future with a Career at EPAM ( posting includes a good faith range of the salary EPAM would reasonably expect to pay the selected candidate. The range provided reflects base salary only. Individual compensation offers within the range are based on a variety of factors, including, but not limited to: geographic location, experience, credentials, education, training; the demand for the role; and overall business and labor market considerations. Most candidates are hired at a salary within the range disclosed. Salary range: $180,000 - $283,000. In addition, the details highlighted in this job posting above are a general description of all other expected benefits and compensation for the position.
H1B visa sponsorship is not available for this position.
EPAM Systems, Inc. is an equal opportunity employer. We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.
At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.
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3
Senior Director, Account Management (Consumer & Services) - Remote
60684 Chicago, Illinois
EPAM Systems
Posted 1 day ago
Job Viewed
Job Description
EPAM is seeking a seasoned **Senior Account Director** to drive strategic growth in our Consumer & Services practice. This leader will combine deep industry expertise with a strong consulting and technology background to shape transformational engagements with some of the world's most recognized CPG and retail brands. In this role, you will own executive-level relationships, expand accounts through innovation and thought leadership, and partner with global delivery teams to deliver measurable impact for clients.
Req.#
**Responsibilities**
+ Serve as the strategic Account Director for a portfolio of key Consumer & Services accounts, owning senior relationships, revenue, and growth outcomes
+ Co-develop and execute account strategies in alignment with EPAM leadership to drive delivery excellence, client satisfaction, and multi-year growth
+ Act as a trusted advisor at the intersection of business, customer, and technology, bringing forward solutions that enable large-scale transformation
+ Spot, shape, and sell complex, multi-disciplinary deals across the EPAM portfolio-ranging from strategy and design through engineering, AI, data, cloud, and digital platforms
+ Partner with solution architects and delivery leaders to design and scope engagements, set operating models, and ensure smooth transition from sales to delivery
+ Track industry and technology trends to proactively identify new opportunities for value creation in the CPG and retail space
+ Oversee the financial, contractual, and performance aspects of your accounts, ensuring profitable, sustainable growth
+ Lead or support pursuits, RFP responses, proposals, and executive presentations-positioning EPAM as a partner of choice for enterprise transformation
+ Build and mentor account teams, fostering cross-functional collaboration to maximize client impact and EPAM's brand presence in the industry
**Requirements**
+ 15+ years in client-facing leadership roles with accountability for revenue growth, ideally in a top consulting, services, or technology firm
+ 10+ years in the Consumer/CPG industry, with a strong record of selling and delivering large-scale, transformative engagements
+ Proven track record of executive-level relationship building, solution selling, and multi-million-dollar deal closure
+ Strong business acumen and understanding of how technology drives consumer growth, marketing effectiveness, supply chain resiliency, and new business models
+ Exceptional communicator with polished executive presence and ability to influence at the C-suite level
+ Demonstrated leadership of cross-functional and global teams; able to inspire and align diverse stakeholders
+ Adept at problem solving, creative solutioning, and bringing clarity to complex situations
+ Comfortable operating in a fast-paced, high-growth environment with high expectations for impact and results
+ Willingness to travel up to 25%
**We offer**
+ Medical, Dental and Vision Insurance (Subsidized)
+ Health Savings Account
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability (Company Provided)
+ Life and AD&D Insurance (Company Provided)
+ Employee Assistance Program
+ Unlimited access to LinkedIn learning solutions
+ Matched 401(k) Retirement Savings Plan
+ Paid Time Off - the employee will be eligible to accrue 15-25 paid days, depending on specific level and tenure with EPAM (accrual eligibility may change over time)
+ Paid Holidays - nine (9) total per year
+ Legal Plan and Identity Theft Protection
+ Accident Insurance
+ Employee Discounts
+ Pet Insurance
+ Employee Stock Purchase Program
+ If otherwise eligible, participation in the discretionary annual bonus program
+ If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.Engineer the Future with a Career at EPAM ( Remote Position Cannot be Performed in New York City.**
This posting includes a good faith range of the salary EPAM would reasonably expect to pay the selected candidate. The range provided reflects base salary only. Individual compensation offers within the range are based on a variety of factors, including, but not limited to: geographic location, experience, credentials, education, training; the demand for the role; and overall business and labor market considerations. Most candidates are hired at a salary within the range disclosed. Salary range: $180,000 - $283,000. In addition, the details highlighted in this job posting above are a general description of all other expected benefits and compensation for the position.
Applications will be accepted on a rolling basis.
In accordance with the LA County Fair Chance Ordinance, you may find a copy of the Notice containing a summary of the Ordinance's key provisions here: Concept FCO Posting 8 27 24 (lacounty.gov)
H1B visa sponsorship is not available for this position.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
EPAM Systems, Inc. is an equal opportunity employer. We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.
At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.
Req.#
**Responsibilities**
+ Serve as the strategic Account Director for a portfolio of key Consumer & Services accounts, owning senior relationships, revenue, and growth outcomes
+ Co-develop and execute account strategies in alignment with EPAM leadership to drive delivery excellence, client satisfaction, and multi-year growth
+ Act as a trusted advisor at the intersection of business, customer, and technology, bringing forward solutions that enable large-scale transformation
+ Spot, shape, and sell complex, multi-disciplinary deals across the EPAM portfolio-ranging from strategy and design through engineering, AI, data, cloud, and digital platforms
+ Partner with solution architects and delivery leaders to design and scope engagements, set operating models, and ensure smooth transition from sales to delivery
+ Track industry and technology trends to proactively identify new opportunities for value creation in the CPG and retail space
+ Oversee the financial, contractual, and performance aspects of your accounts, ensuring profitable, sustainable growth
+ Lead or support pursuits, RFP responses, proposals, and executive presentations-positioning EPAM as a partner of choice for enterprise transformation
+ Build and mentor account teams, fostering cross-functional collaboration to maximize client impact and EPAM's brand presence in the industry
**Requirements**
+ 15+ years in client-facing leadership roles with accountability for revenue growth, ideally in a top consulting, services, or technology firm
+ 10+ years in the Consumer/CPG industry, with a strong record of selling and delivering large-scale, transformative engagements
+ Proven track record of executive-level relationship building, solution selling, and multi-million-dollar deal closure
+ Strong business acumen and understanding of how technology drives consumer growth, marketing effectiveness, supply chain resiliency, and new business models
+ Exceptional communicator with polished executive presence and ability to influence at the C-suite level
+ Demonstrated leadership of cross-functional and global teams; able to inspire and align diverse stakeholders
+ Adept at problem solving, creative solutioning, and bringing clarity to complex situations
+ Comfortable operating in a fast-paced, high-growth environment with high expectations for impact and results
+ Willingness to travel up to 25%
**We offer**
+ Medical, Dental and Vision Insurance (Subsidized)
+ Health Savings Account
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability (Company Provided)
+ Life and AD&D Insurance (Company Provided)
+ Employee Assistance Program
+ Unlimited access to LinkedIn learning solutions
+ Matched 401(k) Retirement Savings Plan
+ Paid Time Off - the employee will be eligible to accrue 15-25 paid days, depending on specific level and tenure with EPAM (accrual eligibility may change over time)
+ Paid Holidays - nine (9) total per year
+ Legal Plan and Identity Theft Protection
+ Accident Insurance
+ Employee Discounts
+ Pet Insurance
+ Employee Stock Purchase Program
+ If otherwise eligible, participation in the discretionary annual bonus program
+ If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.Engineer the Future with a Career at EPAM ( Remote Position Cannot be Performed in New York City.**
This posting includes a good faith range of the salary EPAM would reasonably expect to pay the selected candidate. The range provided reflects base salary only. Individual compensation offers within the range are based on a variety of factors, including, but not limited to: geographic location, experience, credentials, education, training; the demand for the role; and overall business and labor market considerations. Most candidates are hired at a salary within the range disclosed. Salary range: $180,000 - $283,000. In addition, the details highlighted in this job posting above are a general description of all other expected benefits and compensation for the position.
Applications will be accepted on a rolling basis.
In accordance with the LA County Fair Chance Ordinance, you may find a copy of the Notice containing a summary of the Ordinance's key provisions here: Concept FCO Posting 8 27 24 (lacounty.gov)
H1B visa sponsorship is not available for this position.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
EPAM Systems, Inc. is an equal opportunity employer. We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.
At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.
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4
Customer Service Representative
60684 Chicago, Illinois
Crash Champions
Posted 1 day ago
Job Viewed
Job Description
**Champions Do More**
As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.
**Responsibilities**
+ Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner.
+ Clean workspace, this is the first point of contact our customers have with our facility.
+ Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department.
+ Provide clerical and administrative support to the General Managers and Service Advisors.
+ Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements.
+ Perform other related duties as assigned
**Qualifications**
+ Interpersonal and customer service skills.
+ Analytical and problem-solving skills.
+ Multitasking and organizational skills.
+ Ability to answer a high volume of calls and/or emails daily.
+ Attentiveness and patience
**Benefits**
The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
+ Medical Insurance
+ Dental Insurance
+ Vision Insurance
+ Group Life Insurance
+ Disability Insurance
+ 401k Retirement Plan with match
+ Referral Bonus ("Cash From Crash")
+ 5 Paid Holidays
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Submit a Referral
**Posted Min Pay Rate** USD $16.20/Hr.
**Posted Max Pay Rate** USD $5.00/Hr.
**ID** _ _
**Category** _Customer Service_
**Position Type** _Regular Full-Time_
**Location : Postal Code** _60641_
**_Location : Address_** _3545 N. Milwaukee Avenue_
**Remote** _No_
**Posted Min Pay Rate** _USD 16.20/Hr._
**Posted Max Pay Rate** _USD 25.00/Hr._
**Prioritization** _Tier 2 - Staffing Needs_
As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.
**Responsibilities**
+ Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner.
+ Clean workspace, this is the first point of contact our customers have with our facility.
+ Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department.
+ Provide clerical and administrative support to the General Managers and Service Advisors.
+ Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements.
+ Perform other related duties as assigned
**Qualifications**
+ Interpersonal and customer service skills.
+ Analytical and problem-solving skills.
+ Multitasking and organizational skills.
+ Ability to answer a high volume of calls and/or emails daily.
+ Attentiveness and patience
**Benefits**
The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
+ Medical Insurance
+ Dental Insurance
+ Vision Insurance
+ Group Life Insurance
+ Disability Insurance
+ 401k Retirement Plan with match
+ Referral Bonus ("Cash From Crash")
+ 5 Paid Holidays
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Submit a Referral
**Posted Min Pay Rate** USD $16.20/Hr.
**Posted Max Pay Rate** USD $5.00/Hr.
**ID** _ _
**Category** _Customer Service_
**Position Type** _Regular Full-Time_
**Location : Postal Code** _60641_
**_Location : Address_** _3545 N. Milwaukee Avenue_
**Remote** _No_
**Posted Min Pay Rate** _USD 16.20/Hr._
**Posted Max Pay Rate** _USD 25.00/Hr._
**Prioritization** _Tier 2 - Staffing Needs_
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5
Customer Service Agent
60684 Chicago, Illinois
Alaska Airlines
Posted 1 day ago
Job Viewed
Job Description
**Company** Alaska Airlines
**The Team**
Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.
**Role Summary**
The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS). As a member of the passenger service team, this individual contributor role responds to guest inquiries and performs various tasks in ticketing, check-in, and boarding areas. This is a union represented position.
**Key Duties**
+ Assist guests with travel needs (e.g., answering inquiries, ticketing, checking-in passengers, and boarding flights) in a fast-paced environment.
+ Sell tickets and ensure cabin accommodations.
+ Perform computer, iPad and paperwork tasks.
+ Evaluate and prepare flights by arranging seat assignments and load, coordinating special meals, and upgrades.
+ Perform boarding and gate duties (e.g., checking flight tickets, assisting and directing passengers, making announcements, checking aircraft, and confirming cabin security).
+ Process and secure passenger luggage.
+ At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction.
**Additional Details**
Our tattoo policy for this role is the following: No visible tattoos on face, front of neck, or chest. One tattoo the size of a quarter or smaller allowed per hand. Tattoos in other areas cannot be larger than a credit card or offensive. Employees can have one tattoo per arm/leg/foot/back of neck/behind each ear. Tattoos on the back of neck and behind the ears are only permitted if they're not visible when looking directly at a person. Tattoos may only be covered with a uniform piece or approved jewelry/watch (covering with makeup is not allowed).
**Day in the Life**
To tell you more about the role, challenges, and rewards of being an Alaska Customer Service Agent here are some of our incredible Alaska employees. Click the play button on the video below to get started.
If you are unable to view the video, click thislink.
**Job-Specific Experience, Education & Skills**
**Required**
+ 6 months of customer service or community service experience.
+ Possess exceptional interpersonal and communication skills (e.g., verbal, written, listening).
+ Typing speed of at least 25 WPM.
+ Ability to consistently lift 50 lbs.
+ Must be able to push/pull 50 lbs.
+ Must be able to bend, stoop, squat, reach and grasp.
+ Flexibility to work varied shifts (e.g., weekends, holidays).
+ Ability to participate in paid training.
+ Ability to learn and operate a computerized reservation system.
+ Ability to adapt to performing work according to set procedures.
+ Ability to anticipate needs of others in a fast-paced environment.
+ Ability to communicate in English.
+ High school diploma or equivalent.
+ Minimum age of 18.
+ Must be authorized to work in the U.S.
**Job-Specific Leadership Expectations**
Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.
**Starting Rate**
USD $20.58/Hr.
**Total Rewards**
_Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status._
+ Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
+ Comprehensive well-being programs including medical, dental and vision benefits
+ Generous 401k match program
+ Quarterly and annual bonus plans
+ Generous holiday and paid time off
For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.
**Airport SIDA Badge Requirements**
Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review theSIDA Badge Requirementsdocument for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated.
**Regulatory Information**
**Equal Employment Opportunity Policy Statement**
It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.
We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 ("Section 503") and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 ("VEVRAA"). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.
To implement this policy, we will:
(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories;
(2) Ensure that employment decisions are based only on valid job requirements; and
(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA.
**Government Contractor & Department of Transportation (DOT) Regulations**
Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.
**Apply by 7:00 PM Pacific Time on**
11/4/2025
**FLSA Status** Non-Exempt
**Employment Type** Part-Time
**Regular/Temporary** Regular
**Requisition Type** Frontline
**Location** Chicago
**Need help finding the right job?** We can recommend jobs specifically for you!
**Job Locations** _USA-IL-Chicago_
**Requisition ID** _ _
**Category** _Airports & Warehouse_
**The Team**
Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.
**Role Summary**
The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS). As a member of the passenger service team, this individual contributor role responds to guest inquiries and performs various tasks in ticketing, check-in, and boarding areas. This is a union represented position.
**Key Duties**
+ Assist guests with travel needs (e.g., answering inquiries, ticketing, checking-in passengers, and boarding flights) in a fast-paced environment.
+ Sell tickets and ensure cabin accommodations.
+ Perform computer, iPad and paperwork tasks.
+ Evaluate and prepare flights by arranging seat assignments and load, coordinating special meals, and upgrades.
+ Perform boarding and gate duties (e.g., checking flight tickets, assisting and directing passengers, making announcements, checking aircraft, and confirming cabin security).
+ Process and secure passenger luggage.
+ At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction.
**Additional Details**
Our tattoo policy for this role is the following: No visible tattoos on face, front of neck, or chest. One tattoo the size of a quarter or smaller allowed per hand. Tattoos in other areas cannot be larger than a credit card or offensive. Employees can have one tattoo per arm/leg/foot/back of neck/behind each ear. Tattoos on the back of neck and behind the ears are only permitted if they're not visible when looking directly at a person. Tattoos may only be covered with a uniform piece or approved jewelry/watch (covering with makeup is not allowed).
**Day in the Life**
To tell you more about the role, challenges, and rewards of being an Alaska Customer Service Agent here are some of our incredible Alaska employees. Click the play button on the video below to get started.
If you are unable to view the video, click thislink.
**Job-Specific Experience, Education & Skills**
**Required**
+ 6 months of customer service or community service experience.
+ Possess exceptional interpersonal and communication skills (e.g., verbal, written, listening).
+ Typing speed of at least 25 WPM.
+ Ability to consistently lift 50 lbs.
+ Must be able to push/pull 50 lbs.
+ Must be able to bend, stoop, squat, reach and grasp.
+ Flexibility to work varied shifts (e.g., weekends, holidays).
+ Ability to participate in paid training.
+ Ability to learn and operate a computerized reservation system.
+ Ability to adapt to performing work according to set procedures.
+ Ability to anticipate needs of others in a fast-paced environment.
+ Ability to communicate in English.
+ High school diploma or equivalent.
+ Minimum age of 18.
+ Must be authorized to work in the U.S.
**Job-Specific Leadership Expectations**
Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.
**Starting Rate**
USD $20.58/Hr.
**Total Rewards**
_Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status._
+ Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
+ Comprehensive well-being programs including medical, dental and vision benefits
+ Generous 401k match program
+ Quarterly and annual bonus plans
+ Generous holiday and paid time off
For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.
**Airport SIDA Badge Requirements**
Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review theSIDA Badge Requirementsdocument for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated.
**Regulatory Information**
**Equal Employment Opportunity Policy Statement**
It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.
We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 ("Section 503") and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 ("VEVRAA"). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.
To implement this policy, we will:
(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories;
(2) Ensure that employment decisions are based only on valid job requirements; and
(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA.
**Government Contractor & Department of Transportation (DOT) Regulations**
Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.
**Apply by 7:00 PM Pacific Time on**
11/4/2025
**FLSA Status** Non-Exempt
**Employment Type** Part-Time
**Regular/Temporary** Regular
**Requisition Type** Frontline
**Location** Chicago
**Need help finding the right job?** We can recommend jobs specifically for you!
**Job Locations** _USA-IL-Chicago_
**Requisition ID** _ _
**Category** _Airports & Warehouse_
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6
Customer Service Associate
60684 Chicago, Illinois
Walgreens
Posted 1 day ago
Job Viewed
Job Description
**Job Description:**
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 2500 N CLARK ST,CHICAGO,IL,60614
**Full District Office Address:** 2500 N CLARK ST,CHICAGO,IL, -S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 15992-CHICAGO IL
**Pay Type:** Hourly
**Start Rate:** 16.6
**Max Rate:** 19
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 2500 N CLARK ST,CHICAGO,IL,60614
**Full District Office Address:** 2500 N CLARK ST,CHICAGO,IL, -S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 15992-CHICAGO IL
**Pay Type:** Hourly
**Start Rate:** 16.6
**Max Rate:** 19
Is this job a match or a miss?
View Now
7
Customer Service Representative
60684 Chicago, Illinois
Lawson Products
Posted 1 day ago
Job Viewed
Job Description
**Customer Service Representative**
**City:** Chicago
**State/Province:** IL
**Country:** United States
**Division:** Corporate
**Job ID:** 13920
Since 1952, Lawson Products has worked hard to make our customers' jobs easier by improving their operational efficiency, productivity and overall performance. As a leader in the MRO industry, we partner with customers to make sure they have the right maintenance and repair parts on hand when needed.
We're looking for a motivated Customer Service Rep to provide excellent customer service to Lawson Products' sales reps, customers and internal teams.
Our corporate headquarters is located in Chicago, IL. This position will be in the office on Tuesday, Wednesday and Thursday and work remotely on Monday and Friday. The hours will be 10:30-7 Monday-Friday. We offer a competitive benefits package that includes vision, dental, medical and retirement benefits, as well as a paid holiday and PTO package.
**Responsibilities:**
+ Responds to a minimum of 40 calls per day in an inbound call center.
+ Maintain a strong performance against established key performance indicators.
+ Input and modify customer orders in SAP system.
+ Provide status of orders, quotes, returns, product audits, credits and invoice rebill requests.
+ Track order shipments and provide proof of delivery upon request.
+ Provide basic account balance information for account invoices due to payment. May be required to processes customer credit card payments.
+ Process document requests.
+ Process credit and debit memo requests that fall within department policy.
+ Answer common product questions as first line of response.
+ Resolve transactional discrepancies and customer complaints.
+ Other duties as assigned.
**Qualifications & Requirements:**
+ High School Diploma or GED.
+ Minimum 1 year experience in an inbound call center, preferred.
+ Effective verbal and written communication skills.
+ Basic computer skills and the ability to navigate company internal and external websites.
+ Microsoft Office knowledge including, but not limited to, Outlook, Word and Excel.
+ Basic maintenance, repair and operational (MRO) product knowledge is preferred.
+ SAP experience, a plus.
+ Possesses entry-level problem solving kills.
+ Previous manufacturing/distribution and sales experience a plus.
+ Ability to maintain customer-focus and multi-task in a fast-paced environment.
The hourly rate for this role is $21.50.
Lawson Products is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
**City:** Chicago
**State/Province:** IL
**Country:** United States
**Division:** Corporate
**Job ID:** 13920
Since 1952, Lawson Products has worked hard to make our customers' jobs easier by improving their operational efficiency, productivity and overall performance. As a leader in the MRO industry, we partner with customers to make sure they have the right maintenance and repair parts on hand when needed.
We're looking for a motivated Customer Service Rep to provide excellent customer service to Lawson Products' sales reps, customers and internal teams.
Our corporate headquarters is located in Chicago, IL. This position will be in the office on Tuesday, Wednesday and Thursday and work remotely on Monday and Friday. The hours will be 10:30-7 Monday-Friday. We offer a competitive benefits package that includes vision, dental, medical and retirement benefits, as well as a paid holiday and PTO package.
**Responsibilities:**
+ Responds to a minimum of 40 calls per day in an inbound call center.
+ Maintain a strong performance against established key performance indicators.
+ Input and modify customer orders in SAP system.
+ Provide status of orders, quotes, returns, product audits, credits and invoice rebill requests.
+ Track order shipments and provide proof of delivery upon request.
+ Provide basic account balance information for account invoices due to payment. May be required to processes customer credit card payments.
+ Process document requests.
+ Process credit and debit memo requests that fall within department policy.
+ Answer common product questions as first line of response.
+ Resolve transactional discrepancies and customer complaints.
+ Other duties as assigned.
**Qualifications & Requirements:**
+ High School Diploma or GED.
+ Minimum 1 year experience in an inbound call center, preferred.
+ Effective verbal and written communication skills.
+ Basic computer skills and the ability to navigate company internal and external websites.
+ Microsoft Office knowledge including, but not limited to, Outlook, Word and Excel.
+ Basic maintenance, repair and operational (MRO) product knowledge is preferred.
+ SAP experience, a plus.
+ Possesses entry-level problem solving kills.
+ Previous manufacturing/distribution and sales experience a plus.
+ Ability to maintain customer-focus and multi-task in a fast-paced environment.
The hourly rate for this role is $21.50.
Lawson Products is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
Is this job a match or a miss?
View Now
8
Customer Service Associate
60684 Chicago, Illinois
Walgreens
Posted 1 day ago
Job Viewed
Job Description
**Job Description:**
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 953 W IRVING PARK RD,CHICAGO,IL,60613
**Full District Office Address:** 953 W IRVING PARK RD,CHICAGO,IL, -S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 15004-CHICAGO IL
**Pay Type:** Hourly
**Start Rate:** 16.6
**Max Rate:** 19
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 953 W IRVING PARK RD,CHICAGO,IL,60613
**Full District Office Address:** 953 W IRVING PARK RD,CHICAGO,IL, -S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 15004-CHICAGO IL
**Pay Type:** Hourly
**Start Rate:** 16.6
**Max Rate:** 19
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