What Jobs are available for Account Management in Indianapolis?

**Why UKG:**
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.
**About the team:**
UKG is seeking a Director of Sales for our Enterprise sales organization. At UKG we foster a company culture that supports success at every level, prioritizing our employees. While the challenges are significant, UKG provides ample support for our sales teams to thrive.
**About the role:**
As the Director, you'll be accountable for helping your team exceed annual revenue goals for UKG's Pro, Dimensions, and Ready customer base (2,500+ employees) across the Services & Distribution vertical. Collaboration is key-you'll work closely with Sales peers and senior leadership across functional areas to establish strong partnerships that drive incredible success for your team of sales executives and our customers. Supported by robust pre-sales and sales operations teams, this position reports directly to the AVP, Services & Distribution Sales.
**Responsibilities:**
+ Meet and exceed revenue targets.
+ Set and execute an aggressive sales execution strategy to generate strong annual revenue growth.
+ Drive long term success with a focus on coaching, development and building high performing teams to ensure revenue growth year over year.
+ Establish sales best practices and metrics for pipeline growth, pipeline accuracy and integrity, accurate forecasting, product and industry knowledge and standardized sales strategies and account reviews
+ Maintain key customer relationships and develop and implement strategies for sales
+ Create and foster a customer-first, employee-centric highly engaged culture, leading by example through UKG's values of United, Kind, and Growing
+ Conducts weekly progress meetings with each Sales Executive to review pipeline, sales activity, and obstacles.
+ Fosters peer collaboration across sales team to enhance the performance of everyone.
+ Provide feedback to UKG senior management on market trends and methods to become more effective in meeting our goals through deeper service to our customers.
**About You:**
**Basic Qualifications:**
+ 5+ years managing a diverse team in sales, presales, or similar organizations
+ Minimum of 5 years selling to C level executives
**Preferred Qualifications:**
+ Proven experience leading or selling SaaS/WFM/HCM software solutions to C level Executives.
+ Proven success working within a highly matrixed organization and establishing strong relationships across all functions.
+ Strong interpersonal skills with a high degree of emotional intelligence with the ability to hire, on-board and train new Sales Executives.
+ Consistently exceeded quota and team goals.
+ Strong negotiation, written and verbal communication skills.
+ Experience leading high-performing Sales teams within the Enterprise space.
+ Bachelor's degree or equivalent
+ Ability to travel 50%
**Company Overview:**
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
**Equal Opportunity Employer:**
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster ( participates in E-Verify. View the E-Verify posters here ( .
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
**Disability Accommodation in the Application and Interview Process:**
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email .
**Pay Transparency:**
The base salary range for this position is $155,000.00 to $170,000; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

**_What Account Management contributes to Cardinal Health_**
Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.
**_Responsibilities_**
+ Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs
+ Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service
+ Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives
+ Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions
+ Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed
+ Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives
+ Track, measure, and report key performance indicators monthly
+ Build and maintain long-term trusted relationships with customer to support retention and growth of the account
**_Qualifications_**
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ 2-4 years of experience, preferred
+ Direct customer facing experience preferred
+ Strong communication skills
+ Strong command of MS Office applications (Excel, PowerPoint, Word and Outlook)
+ Demonstrated ability to work in a fast-paced, collaborative environment
**_What is expected of you and others at this level_**
+ Requires client onsite visits as deemed necessary.
+ Adherence to client's facility policies and vendor credentialing requirements.
+ Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
+ Works on projects of moderate scope and complexity
+ Identifies possbile solutions to a variety of technical problems and takes actions to resolve
+ Applies judgment within defined parameters
+ Receives general guidance may receive more detailed instruction on new projects
+ Work reviewed for sound reasoning and accuracy
**Anticipated salary range:** $57,000-$85,680
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with myFlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 12/05/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
#LI-Remote
#LI-SP1
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (

**Global Business Resilience Executive Advisor (Account Management Executive Advisor)**
**Location:** This role requires associates to be in-office 1 day per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.   Ideal candidates will be able to report to one of our Pulse Point locations in Indianapolis, IN, Atlanta, GA, Mason, OH, St. Louis, MO or Richmond, VA. Alternate locations may be considered if candidates reside within a commuting distance from an office.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The **Global Business Resilience Executive Advisor (Account Management Executive Advisor)** is responsible for assisting in developing and building improved methodologies and practices consistent with current enterprise goals.
**How you will make an impact:**
+ Leads business disruption and incident response efforts, coordinating cross-functional teams to assess impact, and facilitate executive leadership engagement during critical events.
+ Serves as the primary liaison for leadership during incidents, providing situational awareness, guiding decision-making, and ensuring alignment with enterprise priorities and recovery objectives.
+ Facilitates post-incident reviews and continuous improvement activities, capturing lessons learned, monitoring corrective actions, and driving process enhancements to strengthen organizational resilience.
+ Supports enterprise resilience and continuity program management, ensuring integration of business disruption considerations into project planning, change initiatives, and operational strategies.
+ Coordinates preparedness and response exercises, partnering with business and IT teams to validate recovery capabilities, escalation procedures, and communication protocols.
+ Functions as single point of contact for business or IT partners.
+ Coordinates and leads multiple teams on initiating, developing, designing and implementing new change initiatives.
+ Directs, reviews and approves communications and leads meetings with area lead contacts to gather needs and issues; reviews other needs statements and requirements.
+ Acts as a liaison to leverage initiatives and good practices from other areas.
+ Leads the identification and development of independent initiatives across the organization and seeks to develop a corporate solution.
+ Helps areas with due diligence, decision making and problem solving of new ideas and improvements to existing processes, practices, policies and guidelines.
+ Monitors and reports to leadership team adoption and use of processes, tools and practices and creates action plans in collaboration with the user area to improve usage.
+ Assists areas with due diligence on new ideas by acting as a facilitator/informal contact.
+ Acts as a mentor to others in the department.
+ Cascades changes across the organization working with key associates.
+ Serves as advocate for enterprise strategies and priorities.
**Minimum Requirements:**
Requires an BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 9 years of experience in any of the following: coaching, mentoring, monitoring and measuring Information Technology process, tools and standard practices; or any combination of education and experience, which would provide an equivalent background.
**Preferred Skills, Capabilities and Experiences:**
+ Business Continuity or Business Disruption Management certifications (e.g., CBCP, MBCP, ISO 22301 Lead Implementer/Auditor, BCI Certification) highly preferred.
+ Demonstrated experience facilitating or leading incident response, crisis management, or operational resilience programs highly preferred.
+ Proven ability to work effectively with executive leadership during high-impact events and translate complex response data into clear, actionable information highly preferred.
+ Familiarity with cyber resilience, operational resilience, and business continuity frameworks such as NIST, ISO 22301, FFIEC, or DORA highly preferred.
+ Relevant certification in applicable domain, such as Project Management, Quality, Availability and Reliability highly preferred.
+ Strong understanding of portfolio management methodology, tools and processes highly preferred.
+ Experience in healthcare industry, corporate strategy, capacity planning, data architecture and modeling, database design and management, systems security or quality assurance highly preferred.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

**Permanent remote role.** **Preferred candidate will be located in EST or CST.**
As an Account & Relationship Management Executive, you will manage a portfolio of accounts, with a significant role in setting and negotiating product/service terms. You will leverage your deep understanding of business and account needs to create demand for the organization's products and services, driving revenue and ensuring high customer satisfaction.
#Responsibilities:
+ Develop in-depth relationships with key decision-makers in assigned accounts.
+ Conduct thorough needs analysis to align products/services to customer requirements.
+ Negotiate terms and close sales with a high degree of authority.
+ Develop and implement targeted sales strategies.
+ Track and analyze sales performance metrics and tailor strategies accordingly.
+ Conduct regular status meetings with clients to ensure satisfaction and identify opportunities.
+ Provide detailed and accurate sales forecasts.
+ Support clients during the implementation of products/services.
+ Resolve complex customer issues promptly and effectively.
+ Identify opportunities for upselling and cross-selling within the account portfolio.
#Skills:
+ 3+ years' experience in media/advertising sales within the Healthcare and/or Publishing markets.
+ Communication: Excellent verbal and written communication skills.
+ Negotiation: Strong negotiation skills for setting terms and closing deals.
+ Product Knowledge: Solid understanding of the organization's products or services.
+ Sales Strategy: Ability to design and implement targeted sales strategies.
+ CRM Expertise: Advanced use of Salesforce for account management.
+ Problem-Solving: High proficiency in resolving complex customer issues.
+ Analytical Skills: Strong analytical skills for tracking and adapting sales performance.
+ Relationship Building: Exceptional ability to build and maintain long-term client relationships.
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.
**Senior Director, Strategic Account & Project Management**
**Organization Overview**
Lilly, we serve an extraordinary purpose. Every day, we make a difference for people around the globe by discovering, developing, and delivering medicines that help them live longer, healthier, and more active lives.
The Lilly Creative Capabilities team fuses data, creativity, and technology to turn bold ideas into work that moves people worldwide. As a true creative engine, we partner across the enterprise, uniting deep brand expertise with integrated insights and modern production to deliver breakthrough ideas with confidence and speed. We design human-centric experiences that build trust, deepen understanding, and drive measurable outcomes. Together, we push past "good enough," raising the bar for creative excellence and operational agility. If you are driven to lead, to learn fast, and to raise the bar every day, come help us redefine what a best-in-any-class in-house agency can do.
**Who We Are**
We are transforming our in-house agency (IHA) to set a new standard for operational and strategic excellence. As **Senior Director, Strategic Account & Project Management,** you will lead the evolution of how we align marketing priorities, streamline execution, and deliver integrated solutions that drive measurable business impact. This role ensures brand strategies are executed with excellence across multiple customer groups, including healthcare professionals (HCP), direct-to-consumer (DTC) audiences, and others as needed. You will oversee account and project management for a diverse portfolio of 15-20 brands across multiple therapeutic areas, ensuring strategic alignment and seamless execution of integrated marketing programs, from campaign refreshes to large-scale launches. Our team thrives on collaboration, accountability, and continuous improvement, always raising the bar for operational excellence and client partnership. If you are passionate about building high-performing teams, optimizing processes, and ensuring every initiative delivers results, this is your opportunity to shape the future of our IHA.
**What We Are Looking For**
+ Proven ability to build, lead, and develop IHA centralized account and project management teams that support marketing brand stakeholders across the U.S., including both HCP and DTC audiences.
+ Strategic leadership experience in designing and implementing enterprise-level account management frameworks that align with organizational goals and drive operational excellence.
+ Lead strategic account planning and execution across a dynamic portfolio of brands and high-impact projects, setting the account vision and driving measurable marketing results.
+ Guide marketers and creative partners through the IHA process for developing original campaigns or campaign refreshes for multi-faceted marketing programs targeting both HCP and consumer audiences across U.S. and global markets.
+ Build and nurture strong, trust-based relationships with brand leaders by understanding their strategic priorities, anticipating needs, and ensuring all account and project management activities align with established brand strategies to drive long-term success.
+ Serve as the in-house agency's senior account authority for top-tier brands and portfolios, ensuring every initiative aligns with business goals and delivers measurable results.
+ Inspire and lead account and project management teams to operational excellence by streamlining workflows, optimizing resources, and consistently exceeding expectations across timelines, budgets, and deliverables.
+ Demonstrate exceptional prioritization skills by balancing competing demands across multiple brands, projects, and stakeholders to ensure the highest-value initiatives are delivered on time and within scope.
+ Drive close, cross-functional collaboration across IHA teams while serving as a strategic resource by providing insights on tactical strategy, brand objectives, and business needs to fuel integrated campaigns that resonate and perform.
+ Champion innovation in process and delivery by driving efficiency and scalability through modern technologies and best practices, including AI-enabled solutions and advanced marketing tools.
+ Steer creative teams through complex MLR review processes while balancing compliance with creativity in regulated environments.
+ Model inclusive leadership by cultivating a culture of empowerment, accountability, and purpose-driven collaboration.
+ Stay informed of and incorporate relevant customer and marketing insights, brand strategies, and business objectives into the creative development process.
+ Partner with subject matter experts in personalization, modular content, web, search, and social media to optimize messaging across paid and owned channels.
**Minimum Experience**
+ Bachelor's degree in marketing, communications, advertising, journalism, business administration, or a related field; MBA or equivalent advanced degree preferred.
+ 15+ years of experience in large-scale account management and project leadership within a creative agency, in-house team, or multi-brand portfolio organization.
+ 10+ years of senior-level leadership overseeing account and project management teams delivering integrated marketing initiatives across multiple channels and audiences.
+ Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization and/or visas for this role.
**Preferred Qualifications**
+ Demonstrated success in leading centralized operations that support multiple stakeholders, manage complex brand portfolios, and deliver measurable business impact in regulated or high-volume marketing environments.
+ Proficiency in Workfront or another similar project management systems.
+ Exceptional communication and influencing skills, able to drive alignment and inspire action at all levels.
+ Experience working within highly regulated or compliance-heavy environments such as healthcare, finance, government, or media, with a strong understanding of the importance of process rigor, documentation, and cross-functional review.
+ Demonstrated success in leading centralized teams that support multiple brands and stakeholders across diverse marketing channels.
+ Strong leadership presence with a collaborative, ego-free approach to driving results.
+ Proven success managing enterprise-level clients and complex, multi-channel creative campaigns.
+ Effective capacity management skills at both individual and team levels.
+ Ability to diagnose process vs. technology pain points and implement solutions through project planning and milestone management.
+ Deep understanding of creative development, digital marketing, brand strategy, and omnichannel strategy.
+ Project Management Professional (PMP), Certified ScrumMaster (CSM), or equivalent certification.
+ Exceptional leadership, communication, and organizational skills.
+ Comfortable receiving and implementing feedback from peers, partners, and stakeholders to align with shared goals and elevate outcomes.
**Other**
+ Position based in Indianapolis. Relocation package provided. Up to 15% travel.
Note: When applying internally for a position your current supervisor receives notification that you have applied to the position. We encourage employees to discuss the opportunity with their supervisor prior to applying.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.
Lilly may continue to provide U.S. visa sponsorship for current U.S. employees who meet the basic qualifications of the role and, prior to applying, have confirmed U.S. visa feasibility with Lilly's U.S. Immigration Team. U.S. employees do not include individuals completing an STA or LTA in the U.S. from abroad. Roles on the B path, S path, or that do not minimally require a bachelor's degree are not feasible for visa sponsorship.
#WeAreLilly
Lilly is proud to offer market-competitive employee benefits designed to empower you to live your best life. Employees may elect medical, prescription drug, dental and/or vision coverage for you and your family in one of two health plan options, enjoy best-in-class mental health support, and concierge services for orthopedic, cardiovascular, fertility care, and LGBTQ health navigation. We also support well-being with a fitness membership, health coaching, and wellness activities at no additional cost. Our retirement benefits are designed to help our employees feel secure in their financial future by including a defined benefit pension, a 401(k) match, and retiree medical coverage. We provide life and disability insurance for peace of mind and protection for you and your loved ones and paid time-off benefits to support you in life's moments that matter including personal illness, caregiver, bereavement, and other family needs, in addition to annual paid vacation and holidays. Lilly reserves the right to terminate or modify company-provided benefits at any time in its discretion. The company compensation structures are aligned to the location of hire. The United States pay range and benefits offering do not apply to any location outside of the United States.
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.
Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is
$154,500 - $226,600
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
#WeAreLilly

Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back-office services. Performs services focused on customer satisfaction and adherence to established Service Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs.
+ Supports customer to submit and process origination and disbursement transactions or creates and submits on behalf of customer.
+ Assists customer with award origination and disbursement processing and identifying and resolving processing issues.
+ Supports inbound calling, outbound calling, email, web chat and outreach to customer to assist in resolving batch edits and errors, missing documents and signature pages, fixing data.
+ Provides monitoring support and outreach for batch processing issues and errors, edit code rejects, issue follow up and resolution as requested.
+ Logs cases, or updates an existing case as applicable, to record each phone, email, or web chat communication with a customer. Each phone communication will require a manual process to link the call to the open case. All cases shall be logged in a web-based agent desktop application.
+ Performs manual linking and unlinking of award records and promissory/agreement to serve notes.
+ Performs analysis of COD borrower data integrity situations identified by Customer.
+ Provides support to Customer to research and confirm COD processing status of data such as promissory notes, batch status, entrance counseling, exit counseling, borrower, grant recipient, borrower-servicer information, etc.
+ Support Services shall be executed in compliance with processing and program guidelines published by Customer.
**Minimum Qualifications**
+ High School Diploma or GED
+ 0-2 years of Call center experience. 0-2 years of customer service or public relations experience.
**Other Job Specific Skills**
+ Ability to successfully adapt and perform during times of high call volume.
+ Ability to provide effective customer service and deal tactfully and courteously with the public.
+ Strong written and verbal communication skills.
+ Strong listening ability to interpret and clarify information being provided by customers.
+ Strong commitment to providing quality service.
+ Ability to foster a good working relationship and rapport with customers.
+ Keen attention to detail and accuracy.
+ Ability to work well under pressure.
+ Unwavering dedication to customer satisfaction and resolving customer concerns.
+ Ability to convey enthusiasm, energy and sincerity over the phone
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$26.00 - $26.00
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

**Job Title: Customer Service Representative**
**Job Description**
We are seeking a dedicated and detail-oriented Customer Service Representative to assist with Amazon portal and seller central operations. This role is essential for managing virtual communications during the peak season from November 10, 2025, through the end of the year.
**Responsibilities**
+ Manage all virtual communications via the Amazon portal and seller central platform.
+ Provide exceptional customer support and ensure all inquiries are addressed promptly.
+ Enter data accurately and efficiently.
+ Utilize Microsoft Office tools to document and track customer interactions.
**Essential Skills**
+ Proficient in customer service and support.
+ Experience with data entry tasks.
+ Familiarity with Microsoft Office applications.
+ Knowledge of Amazon seller central platform.
**Additional Skills & Qualifications**
+ Experience in managing virtual communications.
+ Ability to work efficiently during peak seasons.
+ Strong organizational and multitasking skills.
**Why Work Here?**
Join a dynamic team where you can enhance your skills in a supportive and growth-oriented environment. Enjoy a stable work schedule with opportunities to develop your expertise in e-commerce and customer service.
**Work Environment**
This position is based in an office environment with occasional walks on the warehouse floor. Proper safety attire, including a vest and shoe covers, will be provided. The work schedule is Monday through Friday, from 7 AM to 3:30 PM.
**Job Type & Location**
This is a Contract position based out of Indianapolis, Indiana.
**Pay and Benefits**
The pay range for this position is $21.50 - $21.50/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
**Workplace Type**
This is a fully onsite position in Indianapolis,IN.
**Application Deadline**
This position is anticipated to close on Nov 7, 2025.
**About Aerotek:**
We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry - from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies' construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.
Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Make a difference.
As a Supervisor Customer Service, you will oversee a team to ensure our customers are receiving the best service possible.
**In this role you will:**
+ Supervise a customer service department, including assigning and reviewing the work of others
+ Establish department work procedures, prepare schedules and expedite workflow of purchase orders
+ Train and develop employees
+ Ensure every customer experience is top notch in quality
+ Collaborate with branch team to grow sales
+ Recommend transfers, promotions, increases, and terminations
**What you bring to the table:**
+ Strong communication skills
+ A passion for customer service
+ Supervisory and leadership skills
+ Ability to handle a variety of customer situations with enthusiasm and tact
+ 1+ years experience required
+ 2 year or 4 year degree preferred
**Compensation Details:** The expected base salary for this position is starting at $60,000 annually depending on experience. This position is also bonus eligible - based on specific and relevant business metrics.
**The** **Value of Graybar:**
At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like:
+ Multiple plan options for **Medical, Dental, Vision,** and **Prescription Drug** benefits.
+ **Life Insurance** coverage for you and options for your family.
+ Save on expenses with **Flexible Spending Accounts** .
+ Enjoy our **Disability Benefits** at no cost to you.
+ Share in our success with P **rofit Sharing Plans** .
+ **401(k) Savings Plan** with company match to help secure your future.
+ **Paid Vacation** & **Sick Days** to spend time away from work or in case of an illness.
+ Rest and recharge during our **Paid Holidays** throughout the year.
+ Take advantage of our **Paid Wellness Day** to focus on preventive care and prioritize your health.
+ Volunteer with **Community Time Off** to give back to the community.
+ **Predictable Work Schedules** to plan your life: no weekends or nights for most roles.
+ Celebrate your and others' achievements with our **Employee Recognition Program** .
+ Reach your career goals with our **Educational Reimbursement** and **Career Development Programs** .
+ And **More Perks** that support your well-being and career growth.
Benefit eligibility may vary across locations and roles, so be sure to check in with your recruiter for more information.
**Why should you join Graybar?**
At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it's the right thing to do and the right way to run our business.
We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team.
That's what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company.
**Apply now and find out what's next for you.**
Equal Opportunity Employer/Vet/Disabled
**_Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!_**

**Description**
Leidos is seeking full-time and part-time **Cus** **tomer Service Representatives** at our FHA Resource Center in Indianapolis, IN.
Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their _Mission to create strong, sustainable, inclusive communities and quality affordable homes for all._
As a Customer Service Representative, you will assist renters, homebuyers, and homeowners regarding their housing requests. This is a great opportunity to gain knowledge of HUD rental assistance programs and to learn about FHA Housing Administration (FHA) mortgage programs through ongoing training while delivering excellent customer service to connect others with program resources.
**What's in it for you?**
+ Monday - Friday schedule with no weekend work
+ Access to benefits on day one including medical and dental insurance, 401K, Life, AD&D, Voluntary Disability plans
+ Immediate and ongoing training to support your success
+ Discounted Leidos stock purchase and other Employee Discounts
+ Company-wide career mobility
+ Company-sponsored Public Trust eligibility upon hire
+ Voluntary overtime may be available based on business needs
+ Paid Time Off (PTO) accrued based on Leidos policy, up to 15 days a year (pro-rated if part-time)
+ 11 paid holidays per year (pro-rated if part-time)
**Customer Service Representative Opportunities available:**
+ Full-time (30 - 40 hours a week)
+ 11:35 am - 8:05 pm ET in Indianapolis, IN (subject to change based on customer needs)
+ Opportunities for split shifts, upon approval of the manager
**As a Customer Service** **Representative, you will:**
+ Reply to calls and emails from the public on housing and FHA mortgages
+ Utilize knowledge base and follow Standard Operating Procedures (SOPs) to answer customer requests
+ Deliver excellent customer service in a high-volume call center, including responding to customer complaints
+ Document customer email and phone communications within an internal database.
**To be a successful Customer** **Service Representative** , **you will possess:**
+ The capability to navigate multiple computer systems and applications, and utilize search tools to provide information to our clients
+ Excellent time management skills and dependability
+ Experience with MS Office (Outlook, Word, Teams)
+ Strong written and verbal communication skills including telephone etiquette
+ Keyboarding proficiency of at least 40 words per minute
**Required Qualifications:**
+ High School diploma or General Educational Development (GED) certificate.
+ Minimum of 2 years of contact center experience or telephone customer service experience.
+ Ability to successfully obtain a Public Trust Security clearance, which includes a credit check and background investigation.
**Preferred Qualifications:**
+ Call Center (Omnichannel) background.
+ Experience in rental property management or mortgage servicing, including handling complaints.
Leidos is a global leader providing solutions to make the world safer, healthier, and more efficient through technology, engineering, and science. Our company believes in engaging, developing, and empowering our diverse and valued people to foster a culture of creativity and growth.
***The pay for this position is $17.00 per hour. ***
_This position is covered under the Service Contract Act and is subject to minimum wage demands as well as the minimum Health and Welfare benefits. Leidos ensures that all provisions are met through their wages and benefits._
Come break things (in a good way). Then build them smarter.
We're the tech company everyone calls when things get weird. We don't wear capes (they're a safety hazard), but we do solve high-stakes problems with code, caffeine, and a healthy disregard for "how it's always been done."
**Original Posting:**
September 15, 2025
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
**Pay Range:**
Pay Range -
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
REQNUMBER: R-
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.