Sr Manager Account Management

73163 Oklahoma City, Oklahoma Concentrix

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Job Title:
Sr Manager Account Management
Job Description
The Senior Manager of Account Management is responsible for long-term strategic health, growth, retention, and contract management and analysis to support Account Leaders on profitable expansion of a dedicated client. This role requires a professional to navigate client commercial and procurement organizations, develop relationships with contracting departments, procurement and other stakeholders to drive high client satisfaction and partnership while uncovering growth opportunities. The Senior Manager acts as the critical bridge between the Account Executives' strategic objectives and the day-to-day needs of the client.
Core Responsibilities:
· Work in close and synergistic partnership with the Account Executives to align account strategy, commercial responsibilities and uncover new cross-sell/up-sell opportunities. The Senior Manager is responsible for cultivating the base and supporting sales initiatives by interacting with mid-level client stakeholders in the procurement and commercial departments.
· Independently manage and execute the full commercial contract renewal lifecycle, including strategic planning, client communications, presentations, negotiations, and finalization of agreements. Partner with Account Leaders to secure long-term client commitments and negotiate improved terms and conditions. Communicate contract changes with clients and ensure timely implementation. Maintain an up-to-date inventory of all client contracts and a standardized terms data sheet for assigned accounts.
· Leading a cross-functional team to structure, draft, and negotiate contract amendments, and commercial addenda in partnership with Legal, Delivery, Pricing and Finance teams, ensuring all terms are profitable, compliant, and clearly defined.
· Support Account Executives in the development and ongoing maintenance of comprehensive Account Plans to drive new business growth. These plans should capture key client details, including organizational structure, strategic priorities, competitive landscape, revenue projections, and contract renewal timelines.
· Contribute to the continuous improvement of internal processes, commercial best practices to enhance the efficiency, consistency, and scalability of the Account Management function.
Required Qualifications
· Experience in a Senior Account Manager or similar sales, commercial and relationship management role
· Commercial Acumen: Demonstrated ability to read, interpret, structure, and negotiate complex, multi-year service contracts and SOWs.
· Stakeholder Engagement: Proven success in building rapport and influencing outcomes with mid-level client managers and Directors.
· Collaboration: Experience working effectively alongside a cross-functional team to drive commercial improvements with new and existing deals.
· Education: Bachelor's degree required.
Key Skills & Qualifications:
· Interpersonal and Communication Skills: Effectively engage with internal teams and client stakeholders through clear, professional, and persuasive verbal and written communication, including strong presentation skills to support stakeholder engagement.
· Leadership & Mentorship: Experience in leading teams and fostering a positive work environment.
· Strategic Thinking: Align analytical efforts with business objectives and propose solutions.
· Project Management: Expertise in planning, execution, and risk mitigation.
· Problem-Solving: Critical thinking to address business challenges effectively
The base salary range for this position is $70,000- $110,000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.
· The deadline to apply for this position is October 11, 2025.
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Location:
USA, TX, Work-at-Home
Language Requirements:
Time Type:
Full time
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** Job Applicant Privacy Notice for California Residents ( is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
-English ( ( request a reasonable accommodation please click here ( .
If you wish to review the Affirmative Action Plan, please click here ( .
View Now

Director, Customer Account Management - Canada

73163 Oklahoma City, Oklahoma UKG

Posted today

Job Viewed

Tap Again To Close

Job Description

**Why UKG:**
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.
UKG is seeking a Director of Sales for our Customer Account Management sales organization. At UKG we foster a company culture that supports success at every level, prioritizing our employees. While the challenges are significant, UKG provides ample support for our sales teams to thrive. The rewards are equally substantial-you can confidently stand behind the solutions you sell, knowing your customers will receive top-quality service. Their decision to continue working with UKG will be a satisfying one!
As the Director, you'll be accountable for helping your team exceed annual revenue goals for UKG's Pro, Dimensions, and Ready customer base in all segments , across all verticals. Your focus will be on maximizing the suite of product offerings across our customer base, client retention and satisfaction.
Collaboration is key-you'll work closely with Sales peers and senior leadership across functional areas to establish strong partnerships that drive incredible success for your team and our customers. Supported by robust pre-sales and sales operations teams, this position reports directly to the VP Sales Canada.
**Responsibilities:**
+ Meet and exceed revenue targets.
+ Set and execute an aggressive sales execution strategy to generate strong annual revenue growth.
+ Drive long term success with a focus on coaching, development and building high performing teams to ensure revenue growth year over year.
+ Establish sales best practices and metrics for pipeline growth, pipeline accuracy and integrity, accurate forecasting, product and industry knowledge and standardized sales strategies and account reviews
+ Maintain key customer relationships and develop and implement strategies for sales
+ Create and foster a customer-first, employee-centric highly engaged culture, leading by example through UKG's values of United, Kind, and Growing
+ Conducts weekly progress meetings with each Sales Executive to review pipeline, sales activity, and obstacles.
+ Fosters peer collaboration across sales team to enhance the performance of everyone.
+ Provide feedback to UKG senior management on market trends and methods to become more effective in meeting our goals through deeper service to our customers.
**Basic Qualifications:**
+ 5+ years managing a diverse team in sales, presales, or similar organizations
+ Minimum of 5 years selling to C level executives Preferred Qualifications
+ Proven experience leading or selling SaaS/WFM/HCM software solutions to C level Executives.
+ Proven success working within a highly matrixed organization and establishing strong relationships across all functions.
+ Strong interpersonal skills with a high degree of emotional intelligence with the ability to hire, on-board and train new Sales Executives.
+ Consistently exceeded quota and team goals.
+ Strong negotiation, written and verbal communication skills.
+ Experience leading high-performing Sales teams within all segments.
+ Bachelor's degree or equivalent
+ It is an asset if you are bilingual.
**Travel:**
+ Ability to travel up to 25%
**Company Overview:**
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
UKG is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
**Disability Accommodation in the Application and Interview Process:**
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email
**Pourquoi postuler auprès d'UKG :**
Chez UKG, votre travail compte. Le code que vous livrez, vos décisions et votre souci de la clientèle se conjuguent pour produire des résultats tangibles. Aujourd'hui, des dizaines de millions de personnes amorcent et terminent leur journée de travail en se connectant à notre plateforme de gestion des effectifs. Nous aidons ces personnes à toucher leur paie, à s'épanouir professionnellement et à façonner l'avenir dans leur secteur d'activité. C'est notre raison d'être.
Nous ne cessons jamais d'apprendre. Nous réinventons toujours les règles du jeu. Nous cherchons à nous améliorer et célébrons les victoires en cours de route. Ici, vous profiterez d'une souplesse bien réelle et d'avantages solides, en plus de rejoindre une équipe unie pour réussir. Parce que, chez UKG, votre travail compte. tout comme vous.
UKG est à la recherche d'un directeur des ventes pour son équipe de gestion des comptes clients. Chez UKG, nous favorisons une culture d'entreprise qui favorise le succès à tous les niveaux, en donnant la priorité à nos employés. Malgré les défis de taille, UKG offre un soutien précieux à ses équipes de vente pour leur épanouissement. Les avantages sont tout aussi substantiels : vous pouvez soutenir les solutions que vous vendez en toute confiance, sachant que vos clients bénéficieront d'un service de qualité supérieure. Leur décision de continuer à travailler avec UKG sera une grande satisfaction !
En tant que directeur, vous serez responsable d'aider votre équipe à dépasser les objectifs de chiffre d'affaires annuels pour les clients UKG Pro, Dimensions et Ready, dans tous les segments et tous les secteurs d'activité. Votre priorité sera d'optimiser l'offre de produits pour notre clientèle, ainsi que la fidélisation et la satisfaction de nos clients.
La collaboration est essentielle : vous travaillerez en étroite collaboration avec vos collègues des ventes et la haute direction de tous les secteurs fonctionnels afin d'établir des partenariats solides qui favoriseront un succès exceptionnel pour votre équipe et nos clients. Soutenu par des équipes avant-vente et opérationnelles commerciales performantes, ce poste relève directement du vice-président des ventes Canada.
**Notre destination**
**Responsabilités :**
- Atteindre et dépasser les objectifs de chiffre d'affaires.
- Définir et mettre en œuvre une stratégie commerciale dynamique pour générer une forte croissance annuelle du chiffre d'affaires.
- Favoriser le succès à long terme en mettant l'accent sur l'encadrement, le développement et la constitution d'équipes performantes afin d'assurer une croissance annuelle du chiffre d'affaires.
- Établir les meilleures pratiques et indicateurs de vente pour la croissance, la précision et l'intégrité du pipeline, la justesse des prévisions, la connaissance des produits et du secteur, ainsi que la standardisation des stratégies de vente et des analyses de comptes.
- Maintenir les relations avec les clients clés et élaborer et mettre en œuvre des stratégies de vente.
- Créer et promouvoir une culture d'entreprise axée sur le client et l'engagement des employés, en montrant l'exemple grâce aux valeurs d'UKG : solidarité, bienveillance et croissance.
- Organiser des rencontres hebdomadaires avec chaque gestionnaire des ventes afin d'examiner le pipeline, l'activité commerciale et les obstacles.
- Favoriser la collaboration entre les équipes de vente pour améliorer le rendement de chacun.
- Fournir une rétroaction à la direction d'UKG sur les tendances et les méthodes du marché afin d'atteindre plus efficacement nos objectifs grâce à un service à la clientèle de qualité. ,
**Qualifications de base :**
- Plus de 5 ans d'expérience en gestion d'équipes diversifiées dans les domaines de la vente, de l'avant-vente ou d'organisations similaires
- Au moins 5 ans d'expérience en vente auprès de cadres dirigeants.
**Qualifications souhaitées :**
- Expérience avérée en direction ou en vente de solutions logicielles SaaS/WFM/HCM auprès de cadres dirigeants.
- Expérience avérée au sein d'une organisation hautement matricielle et dans l'établissement de relations solides entre tous les services.
- Excellentes compétences interpersonnelles et intelligence émotionnelle, avec une capacité à recruter, intégrer et former de nouveaux commerciaux.
- Dépassement constant des quotas et des objectifs de l'équipe.
- Excellentes compétences en négociation et en communication écrite et orale
. - Expérience de direction d'équipes de vente performantes dans tous les segments.
- Licence ou l'équivalent
*** Le bilinguisme est un atout. Déplacements :**
- Possibilité de voyager jusqu'à 25 %
**Profil de l'entreprise :**
UKG est la plateforme de gestion des effectifs qui met les informations stratégiques qui les concernent à l'œuvre. Grâce à la plus riche collection de perspectives sur la main-d'œuvre qui soit et à notre IA au service des personnes, notre capacité de révéler des manières inédites d'établir la confiance, d'amplifier la productivité et d'autonomiser les ressources humaines est inégalée. Cette expertise procure à notre clientèle les données stratégiques nécessaires pour relever tous les défis dans n'importe quel secteur, parce que les organisations qui excellent savent que leur effectif est ce qui propulse leur avantage concurrentiel. Découvrez plus de détails sur ukg.com.
Employeur souscrivant au principe de l'égalité d'accès à l'emploi UKG est fier d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi et s'engage à maintenir un milieu de travail diversifié et inclusif. Tous les candidats qualifiés seront pris en considération pour un emploi sans égard à la race, à la couleur, à la religion, au sexe, à l'âge, au handicap, à l'état matrimonial, à la situation familiale, à l'orientation sexuelle, à la grossesse, à l'information génétique, à l'identité de genre, à l'expression de genre, à l'origine nationale, à l'ascendance, au statut de citoyen, au statut d'ancien combattant et à tout autre statut protégé par les lois fédérales, provinciales ou locales contre la
discrimination. Accommodement aux handicaps UKG s'engage à fournir un accommodement aux personnes handicapées durant le processus de candidature et d'entrevue. Si vous avez besoin d'un accommodement durant le processus de candidature et d'entrevue, veuillez communiquer avec nous à
*Candidats du Québec: Bien que le français soit exigé pour les postes au Québec, l'utilisation de l'anglais est également requise en raison de la nature mondiale de l'entreprise et de ses affaires, de même que de la nécessité d'interagir avec les employés ou les partenaires du siège américain d'UKG et de ses bureaux internationaux.
*Quebec candidates: While French is required for Quebec roles, use of the English language is also required due to the global nature of the business and the need to interact with UKG US headquarters and international sites. 
NOTICE ON HIRING SCAMS
UKG will never ask you for a copy of your driver's license, social security card, or passport during a job interview. For new hires, we do not ask for payment for equipment purchase, cost for training, or to receive onboarding documents. UKG does not make job offers outside of our formal hiring process. To help protect yourself against potential hiring scams, learn more about our formal hiring process, outlined here ( .
ABOUT OUR JOB DESCRIPTIONS
All job descriptions are written to accurately reflect the open job and include general work responsibilities. They do not present a comprehensive, detailed inventory of all duties, responsibilities, and qualifications required for the job. Management reserves the right to revise the job or require that other or different tasks be performed if or when circumstances change.
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
View Now

Intern - Account Management - Summer 2026

73163 Oklahoma City, Oklahoma Lumen

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

**About Lumen**
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**About Lumen's Internship Program**
If you're a student eager to explore the exciting world of digital innovation, Lumen is the perfect place for you. Lumen offers an excellent opportunity to broaden your knowledge, build a strong network of support, and kickstart your career - embark on your exciting journey with Lumen today!
Lumen offers a fully immersive, 10-week summer internship program. Our interns demonstrate curiosity, innovation, and a passion for advancing technology. We believe that empowering our people and helping them reach their full potential is essential for the long-term success of both Lumen and our customers.
Hear from previous interns on the impact this program has had on their career. CLICK HERE! ( Role**
**Intern must be available to work full time (40 hours/week) during the 10-week program.**
**Program Dates:** May 29 - August 7, 2026.
**Location** : This position is fully remote / work from home in the continental US.
+ Preference for Central or Mountain time zone.
**Work Authorization** : US work authorization required for this role. Individuals needing visa sponsorship are not eligible.
Program eligibility is contingent on the candidate's commitment to the entire 10-week program. No exceptions will be made.
**The Main Responsibilities**
The Account Management intern will be teamed with an experienced account manager within our Accelerated Growth team (AGT) at Lumen, a network of sales and customer success professionals who connect customers with solutions and drive our collective success. They will have opportunities to conduct customer outreach program for a specific customer segment, with the goal of fostering strong relationships and driving revenue growth. The intern will identify and communicate with account decision makers to discuss current services, conduct account reviews, and share updates about new products and services offered by Lumen.
Main Responsibilities:
+ **Business Development:** Utilize tools and account analysis to identify customer sets within whom to engage. Generate detailed briefs to sellers and leadership that enable appropriate sales mtions.
+ **Consultative Sales:** Learn the steps, systems, and processes used by Lumen's sales team to develop opportunities, as well as a comprehensive understanding of Lumen's product and service line.
**What We Look For in a Candidate**
**Required qualifications**
+ Enrolled at a 4-year accredited college or university, rising senior level education status at the start of the internship.
+ Graduating August 2026 - May 2027
+ Preferred fields include but not limited to: Marketing, Sales, Business, quantitative majors, or related programs.
**Proficiency and understanding of:**
Microsoft tech stack - Proficiency in Word, Excel, PowerPoint, Teams, Copilot, SharePoint
**Preferred qualifications:**
+ Excellent written and verbal communication skills
+ Enjoys collaboration and works well in team environment
+ Comfort interacting with different levels of leadership and presenting solutions
+ Works to think of creative solutions to challenging problems, unafraid to ask questions
+ Ability to multitask while working in fast-paced environment
+ Customer-first mindset
+ Salesforce experience
**Compensation**
Internship compensation ranges depend on each individual's level of education, geographic location, and experience/qualifications aligned to the role.
**Hourly Based Pay Range:**
Min: $26/hour
Max: $38/hour
**What to Expect Next**
Once you complete and submit your application, you will be invited to take part in a virtual assessment. This on-demand assessment allows Lumen to better understand how your skills and experiences align to the internship role. You will receive a separate email invitation (please check your spam folder) within 6 hours of applying. To remain eligible for the summer internship program, be sure to finish the video interview within 5 business days of your application.
Application & Interview Timeline
+ **October** - First-round tnterviews with top, qualified candidates
+ **November** - Interview panel with work team
+ **December** - All Summer 2026 offers will be extended by end of month
Requisition #:
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
**Application Deadline**
10/21/2025
View Now
Be The First To Know

About the latest Account management Jobs in Norman !

 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Account Management Jobs View All Jobs in Norman