Manager DBG Account Management

98496 Lakewood, Washington Elevance Health

Posted 18 days ago

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**JR Manager DBG Account Management**
Responsible for executing account management activities for an assigned book of business. Leverages knowledge of market drivers and manages plans in order to ensure their team meets or exceeds annual retention, customer satisfaction and revenue goals.
**Location:** Hybrid 2: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
**How will you make an impact:**
+ Support leadership in driving plans to ensure business meets profitability standards.
+ Work with matrix partners to develop strategies and executes plans to achieve client membership and financial goals.
+ Provides input to the Product Development team on opportunities to create profitable and efficacious products that meet strategic needs of clients.
+ Hires, trains, coaches, counsels, develops, motivates and evaluates performance of direct reports.
**Minimum requirements:**
+ Requires a BA/BS and a minimum of 5 years of professional/leadership experience; or any combination of education and experience which would provide an equivalent background.
**Preferred Skills, Capabilities, and Experiences:**
+ Proficient in behavioral health crisis administration, with the ability to swiftly assess situations to deliver appropriate interventions and support.
+ Skilled in account management, possessing a strong understanding of fiscal policies and budget management to enhance financial operations and drive business growth.
+ Five years of supervisory experience, showcasing strong leadership skills and the capability to manage and develop high-performing teams effectively.
+ Experienced in contracting and negotiations, adept at forming strategic partnerships and securing favorable agreements to benefit the organization.
+ The candidates must live in Washington.
For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $114,172 to $171,258.
Locations: Washington State
In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.
* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
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Director, Customer Account Management

98507 Tanglewilde, Washington UKG

Posted 4 days ago

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**Why UKG:**
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.
**About the team:**
UKG is seeking a Director of Sales for our Enterprise sales organization. At UKG we foster a company culture that supports success at every level, prioritizing our employees. While the challenges are significant, UKG provides ample support for our sales teams to thrive.
**About the role:**
As the Director, you'll be accountable for helping your team exceed annual revenue goals for UKG's Pro, Dimensions, and Ready customer base (2,500+ employees) across the Services & Distribution vertical. Collaboration is key-you'll work closely with Sales peers and senior leadership across functional areas to establish strong partnerships that drive incredible success for your team of sales executives and our customers. Supported by robust pre-sales and sales operations teams, this position reports directly to the AVP, Services & Distribution Sales.
**Responsibilities:**
+ Meet and exceed revenue targets.
+ Set and execute an aggressive sales execution strategy to generate strong annual revenue growth.
+ Drive long term success with a focus on coaching, development and building high performing teams to ensure revenue growth year over year.
+ Establish sales best practices and metrics for pipeline growth, pipeline accuracy and integrity, accurate forecasting, product and industry knowledge and standardized sales strategies and account reviews
+ Maintain key customer relationships and develop and implement strategies for sales
+ Create and foster a customer-first, employee-centric highly engaged culture, leading by example through UKG's values of United, Kind, and Growing
+ Conducts weekly progress meetings with each Sales Executive to review pipeline, sales activity, and obstacles.
+ Fosters peer collaboration across sales team to enhance the performance of everyone.
+ Provide feedback to UKG senior management on market trends and methods to become more effective in meeting our goals through deeper service to our customers.
**About You:**
**Basic Qualifications:**
+ 5+ years managing a diverse team in sales, presales, or similar organizations
+ Minimum of 5 years selling to C level executives
**Preferred Qualifications:**
+ Proven experience leading or selling SaaS/WFM/HCM software solutions to C level Executives.
+ Proven success working within a highly matrixed organization and establishing strong relationships across all functions.
+ Strong interpersonal skills with a high degree of emotional intelligence with the ability to hire, on-board and train new Sales Executives.
+ Consistently exceeded quota and team goals.
+ Strong negotiation, written and verbal communication skills.
+ Experience leading high-performing Sales teams within the Enterprise space.
+ Bachelor's degree or equivalent
+ Ability to travel 50%
**Company Overview:**
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
**Equal Opportunity Employer:**
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster ( participates in E-Verify. View the E-Verify posters here ( .
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
**Disability Accommodation in the Application and Interview Process:**
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email .
**Pay Transparency:**
The base salary range for this position is $155,000.00 to $170,000; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
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Client Account Management Leader

98194 Seattle, Washington U.S. Bank

Posted 10 days ago

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At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at-all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals-no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we're building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
**Job Description**
We are seeking a dynamic and technically proficient CAM Leader to oversee a diverse team of Client Account Managers (CAMs) who play a critical role in both partner portfolio management and implementation support for both Small Business and Business Banking. This leader will guide CAMs responsible for nurturing active partner relationships, while also managing CAMs who support sales teams, lead implementations, and execute strategic outreach initiatives. The ideal candidate will bring strong leadership, technical expertise, and a collaborative mindset to drive partner success and operational efficiency.
**Key Responsibilities:**
**Team Leadership & Strategy**
+ 3+ days a week in office or with CAMs in market
+ Lead and co-create onboarding and engagement strategies for segment with Head of Client Account Management, Head of CBB Sales Teams and Marketing Channel Lead to maximize best client experience throughout their lifetime
+ Lead and develop a high-performing team of CAMs across two core functions:
+ Partner Portfolio Management: CAMs who manage active partner relationships, drive engagement, and send referrals to the bank.
+ Sales & Implementation Support: CAMs who assist with onboarding, technical implementations, and special client outreach projects.
+ Provide technical and strategic guidance to CAMs, ensuring they are equipped to handle complex partner interactions and software-related challenges.
+ Foster a culture of accountability, collaboration, and continuous improvement.
+ Achieve portfolio growth targets, Analyze and report on teams performance to quantitative and qualitative goals, including attrition, retention, cross-sell and referrals to Bank
**Partner & Client Engagement**
+ Oversee the health and performance of the active partner portfolio, ensuring consistent communication and value delivery.
+ Support CAMs in resolving partner issues, navigating integrations, and optimizing referral processes.
+ Coordinate special calling efforts for triage, client outreach, and strategic initiatives.
**Implementation & Sales Support**
+ Collaborate with sales teams to ensure smooth handoffs and successful partner onboarding.
+ Manage CAM involvement in technical implementations, ensuring timelines and expectations are met.
+ Lead special projects that require outbound client engagement, data collection, or issue resolution.
**Technical Enablement**
+ Act as a technical resource for the CAM team, providing support on software platforms, partner tools, and troubleshooting.
+ Stay informed on product updates and industry trends to proactively support CAMs and partners.
**Basic Qualifications:**
+ 5+ years in partner management, client success, or technical account management.
+ 2+ years in a leadership role with direct reports.
+ Background in fintech, SaaS, or enterprise software environments
**Preferred Experience:**
+ Proven experience managing client-facing or partner-facing teams in a technical environment.
+ Strong understanding of implementation processes, partner ecosystems, and software platforms.
+ Excellent communication, leadership, and problem-solving skills.
+ Ability to manage multiple priorities in a fast-paced, evolving environment.
+ Experience with CRM systems, partner portals, and data analysis tools is a plus.
**Location:**
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants ( .
**Benefits:**
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
+ Healthcare (medical, dental, vision)
+ Basic term and optional term life insurance
+ Short-term and long-term disability
+ Pregnancy disability and parental leave
+ 401(k) and employer-funded retirement plan
+ Paid vacation (from two to five weeks depending on salary grade and tenure)
+ Up to 11 paid holiday opportunities
+ Adoption assistance
+ Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
**E-Verify**
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program ( .
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $94,010.00 - $110,600.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
**Posting may be closed earlier due to high volume of applicants.**
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Senior Specialist, Account Management

98507 Tanglewilde, Washington Cardinal Health

Posted 13 days ago

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**_What Account Management contributes to Cardinal Health_**
Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.
**_Responsibilities_**
+ Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs
+ Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service
+ Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives
+ Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions
+ Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed
+ Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives
+ Track, measure, and report key performance indicators monthly
+ Build and maintain long-term trusted relationships with customer to support retention and growth of the account
**_Qualifications_**
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ 2-4 years of experience, preferred
+ Direct customer facing experience preferred
+ Strong communication skills
+ Strong command of MS Office applications (Excel, PowerPoint, Word and Outlook)
+ Demonstrated ability to work in a fast-paced, collaborative environment
**_What is expected of you and others at this level_**
+ Requires client onsite visits as deemed necessary.
+ Adherence to client's facility policies and vendor credentialing requirements.
+ Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
+ Works on projects of moderate scope and complexity
+ Identifies possbile solutions to a variety of technical problems and takes actions to resolve
+ Applies judgment within defined parameters
+ Receives general guidance may receive more detailed instruction on new projects
+ Work reviewed for sound reasoning and accuracy
**Anticipated salary range:** $57,000-$85,680
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with myFlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 12/05/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
#LI-Remote
#LI-SP1
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (
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Shop- Service Account Management Lead

Washington, Washington TikTok

Posted today

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Responsibilities
Governance and Experience is a global team aiming to build a safe and trustworthy marketplace for not only users, but also partners. We value user experience and work on policies, rules, products and systems to ensure quality. We are looking for passionate talents to join us, thus together we can build a commerce ecosystem that is innovative, secure and intuitive for our users.

As part of GNE organization is our Service Support Centre (SSC) delivers Customer Service to our Buyers, Partners and internal users. As part of SSC is our Selling Partner Growth (SPG) team. SPG consists of two functions: Service Account Management (SAM) and Seller Onboarding Support (SOS). Through a more high-touch model, SPG provides our high value selling partners an elevated and differentiated support and services experience, and helps them improve and sustain strong account health and performance on TikTok Shop, which ultimately should accelerate these selling partners' GMV growth.

We are looking for a US Service Account Management Leader to lead the SAM function in the US, leveraging both BPO and IN-house resources, to deliver performance aligned with SPG targets.

Responsibilities:

  • Manage a Partner Operation Support Specialist Team with a blended operational footprint of BPO Associates and in-house Category Operations Managers.

  • Design and implement a Premier Support-Solution for our Top Tier Partners to retain and grow their GMV, creating a trusted marketplace through education and effective coaching.

  • Work with internal Quality Monitoring and Training teams to train new hires / teams through intensive coaching and mentoring.

  • Ensure the team is fully trained and prepared to conduct the responsibilities of their role. Proactively identify and resolve issues impacting sellers by working with team, peers, and management.

  • Contribute to special projects, that enhance the business, including projects involving root-cause analysis of weak performance metrics, service readiness projects, and tools projects as assigned or requested by management.

  • Actively manage direct reports, including establishing OKR goals for teams, providing feedback, coaching them to improve service quality, increase productivity and to achieve customer satisfaction. Monitor OKR progress against established milestones.

  • Conduct trend analyses on customer satisfaction and other core measurements. Implement strategies to improve future operation results.

  • Manage and monitor staff and team level utilization rates, team productivity, and schedule adherence (manage absenteeism and timecard issues) to make sure the final productivity goals are met.

  • Develop and maintain relationships with internal Operational stakeholders, attending cross-team / cross-site meetings and respond to client feedback.

  • Work with the Readiness, SOP, QA, Training and System teams to optimize new and existing processes impacting sellers/creators.

  • Maintain the weekly/monthly/bi-monthly reviews with teams and internal stakeholders.

  • Implement policies and processes to ensure a positive, productive work environment, build team morale, and recognize employee achievements.

  • Work with Recruiting / Staffing teams to identify, interview, and recruit top talents for all team openings.

Qualifications
Minimum Qualifications:

  • BA/BS degree or equivalent practical experience.

  • 5+ years managing sales and service teams with experience in the e-commerce industry.

  • Able to share ideas and feedback in a clear, open, and collaborative way.

  • Data analysis, deep dive on root cause and problem solving skills

  • Experience building, managing and influencing relationships with internal stakeholders, using data to generate insights and solving complex problems.

  • People-oriented, self-motivated and able to thrive in ambiguity and in a matrix environment.

  • Ability to function independently and within a team environment with demonstrated track record in motivating and coaching staff to maximize their individual potential.

Preferred Qualifications:

  • Experience in e-commerce or marketplace platforms is a plus.

  • Experience supporting seller operations or marketplace partners.

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at

Job Information
【For Pay Transparency】Compensation Description (Annually)

The base salary range for this position in the selected city is $ $ annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

  1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

  2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

  3. Exercising sound judgment.

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Business Banking Client Account Management Director

98194 Seattle, Washington U.S. Bank

Posted 10 days ago

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Job Description

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at-all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals-no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we're building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
**Job Description**
We are seeking a Business Banking Account Management Leader to manage a team of eight Account Managers who provide dedicated support to Business Banking Payments Sales Representatives, Bank Partners and client portfolios. This leader will ensure the team delivers exceptional service, strengthens relationships, and drives exceptional service, with both internal and external stakeholders. The role requires strong leadership, account managements expertise, and the ability to collaborate effectively with senior leaders across the business.
**Key Responsibilities:**
+ Lead, coach, and develop a team of Business Banking Account Managers, ensuring high performance, professional growth, and strong employee engagement.
+ Oversee account management activities for Business Banking portfolios, ensuring consistent and proactive client support.
+ Achieve portfolio growth targets. Analyze and report on teams performance to quantitative and qualitative goals, including attrition, retention, cross-sell and referrals to Bank
+ Partner with Business Banking and Business Banking Payments leaders to strengthen collaboration and enhance client experience.
+ Act as a key liaison between account management and senior management and senior leadership, ensuring alignment on strategy, performance, and client needs.
+ Foster a culture of accountability, teamwork, and client-first service within the account management team.
+ Drive process improvements, identify opportunities for efficiency, and ensure consistent execution of best practices.
+ Maintain strong business banking knowledge and external awareness to support clients effectively and advise team members on deepening payments only portfolio.
+ There is an in office requirement of three days or week or with direct reports in market
+ Operate from a designated hub location to remain connected to teams and business partners.
+ Lead and co-create onboarding and engagement strategies for segment to maximize best client experience.
**This role will offer:**
+ Leadership opportunity with visibility across Business Banking and Account Management organizations.
+ Competitive compensation and benefits package.
+ A collaborative team-oriented culture with opportunities for professional development.
**Basic Qualifications:**
+ Bachelor's degree in business, finance, or related field preferred.
+ 7+ years of experience in account management, business banking, or related financial services.
+ 3+ years of experience in a people leadership role, preferably in banking or financial services.
**Preferred Skills/Experience**
+ Demonstrates strong strategic thought leadership.
+ Strong understanding of Business Banking sales process, partner engagement, and client portfolio management.
+ Ability to collaborate and influence effectively at all levels, including senior leaders.
+ Proven success in building and leading high-performing teams.
+ Strong communication skills with an executive presence.
+ Willingness and ability to travel at least 50% of the time.
**Location**
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants ( .
**Benefits:**
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
+ Healthcare (medical, dental, vision)
+ Basic term and optional term life insurance
+ Short-term and long-term disability
+ Pregnancy disability and parental leave
+ 401(k) and employer-funded retirement plan
+ Paid vacation (from two to five weeks depending on salary grade and tenure)
+ Up to 11 paid holiday opportunities
+ Adoption assistance
+ Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
**E-Verify**
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program ( .
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $124,355.00 - $146,300.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
**Posting may be closed earlier due to high volume of applicants.**
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Clinical Pharmacy Account Director - Clinical Account Management

98194 Seattle, Washington Elevance Health

Posted 12 days ago

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Job Description

**Clinical Pharmacy Account Director - Clinical Account Management**
**Location:** This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered. Ideally looking for talent in Pacific and Mountain time.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The **Clinical Pharmacy Account Director** is responsible for building client relationships. This role includes responding to client inquiries, ensuring timely delivery of reports, and leading discussions between business units and clients. The director also provides ongoing support, manages ad hoc requests, and partners with key stakeholders for effective collaboration. The ideal candidate will possess clinical account management experience, strategic thinking, and problem-solving skills, along with the ability to analyze data to identify trends and gaps. Comfortable analyzing client data and experience in supporting commercial as well as Medicare business are essential, as are strong communication and presentation skills.
**How you will make an impact:**
+ Execute strategic sales and tactical plans by consulting with key decision makers and operational stakeholders.
+ Provide ongoing supportto decision makers and support sales team during RFP processes.
+ Assist in the development of recommendations for savings and revenue opportunities.
+ Assist in implementing new programs to meet their strategic goals.
**Minimum Requirements:**
Requires a BA/BS and a minimum of 5 years of related experience; or any combination of education and experience which would provide an equivalent background.
**Preferred Skills, Capabilities, and Experience:**
+ A PharmD, and active Pharmacy license in any state is highly preferred.
+ Proven clinical account management experience in pharmacy is strongly preferred.
+ Exceptional strategic thinking, decision-making, problem-solving skills, and adaptability highly preferred.
+ Experience interacting confidently with senior management and executive level stakeholders, as a subject matter expert and comfortable with influencing decision-making preferred.
+ Excellent written, oral, presentation and interpersonal communication skills with the proven ability to negotiate expectations between multiple parties strongly preferred.
+ Proficient of Microsoft Office products Excel, Teams, Outlook, PowerPoint, and Word strongly preferred.
For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $146,076 to $250,416.
Locations: California, Colorado, NV, Washington State
In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws _._
* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
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Senior Director, Account Management (Consumer & Services) - Remote

98194 Seattle, Washington EPAM Systems

Posted 9 days ago

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Job Description

EPAM is seeking a seasoned **Senior Account Director** to drive strategic growth in our Consumer & Services practice. This leader will combine deep industry expertise with a strong consulting and technology background to shape transformational engagements with some of the world's most recognized CPG and retail brands. In this role, you will own executive-level relationships, expand accounts through innovation and thought leadership, and partner with global delivery teams to deliver measurable impact for clients.
Req.#
**Responsibilities**
+ Serve as the strategic Account Director for a portfolio of key Consumer & Services accounts, owning senior relationships, revenue, and growth outcomes
+ Co-develop and execute account strategies in alignment with EPAM leadership to drive delivery excellence, client satisfaction, and multi-year growth
+ Act as a trusted advisor at the intersection of business, customer, and technology, bringing forward solutions that enable large-scale transformation
+ Spot, shape, and sell complex, multi-disciplinary deals across the EPAM portfolio-ranging from strategy and design through engineering, AI, data, cloud, and digital platforms
+ Partner with solution architects and delivery leaders to design and scope engagements, set operating models, and ensure smooth transition from sales to delivery
+ Track industry and technology trends to proactively identify new opportunities for value creation in the CPG and retail space
+ Oversee the financial, contractual, and performance aspects of your accounts, ensuring profitable, sustainable growth
+ Lead or support pursuits, RFP responses, proposals, and executive presentations-positioning EPAM as a partner of choice for enterprise transformation
+ Build and mentor account teams, fostering cross-functional collaboration to maximize client impact and EPAM's brand presence in the industry
**Requirements**
+ 15+ years in client-facing leadership roles with accountability for revenue growth, ideally in a top consulting, services, or technology firm
+ 10+ years in the Consumer/CPG industry, with a strong record of selling and delivering large-scale, transformative engagements
+ Proven track record of executive-level relationship building, solution selling, and multi-million-dollar deal closure
+ Strong business acumen and understanding of how technology drives consumer growth, marketing effectiveness, supply chain resiliency, and new business models
+ Exceptional communicator with polished executive presence and ability to influence at the C-suite level
+ Demonstrated leadership of cross-functional and global teams; able to inspire and align diverse stakeholders
+ Adept at problem solving, creative solutioning, and bringing clarity to complex situations
+ Comfortable operating in a fast-paced, high-growth environment with high expectations for impact and results
+ Willingness to travel up to 25%
**We offer**
+ Medical, Dental and Vision Insurance (Subsidized)
+ Health Savings Account
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability (Company Provided)
+ Life and AD&D Insurance (Company Provided)
+ Employee Assistance Program
+ Unlimited access to LinkedIn learning solutions
+ Matched 401(k) Retirement Savings Plan
+ Paid Time Off - the employee will be eligible to accrue 15-25 paid days, depending on specific level and tenure with EPAM (accrual eligibility may change over time)
+ Paid Holidays - nine (9) total per year
+ Legal Plan and Identity Theft Protection
+ Accident Insurance
+ Employee Discounts
+ Pet Insurance
+ Employee Stock Purchase Program
+ If otherwise eligible, participation in the discretionary annual bonus program
+ If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.Engineer the Future with a Career at EPAM ( Remote Position Cannot be Performed in New York City.**
This posting includes a good faith range of the salary EPAM would reasonably expect to pay the selected candidate. The range provided reflects base salary only. Individual compensation offers within the range are based on a variety of factors, including, but not limited to: geographic location, experience, credentials, education, training; the demand for the role; and overall business and labor market considerations. Most candidates are hired at a salary within the range disclosed. Salary range: $180,000 - $283,000. In addition, the details highlighted in this job posting above are a general description of all other expected benefits and compensation for the position.
Applications will be accepted on a rolling basis.
In accordance with the LA County Fair Chance Ordinance, you may find a copy of the Notice containing a summary of the Ordinance's key provisions here: Concept FCO Posting 8 27 24 (lacounty.gov)
H1B visa sponsorship is not available for this position.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
EPAM Systems, Inc. is an equal opportunity employer. We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.
At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.
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Head of Sales and Account Management US Radioligands

98194 Seattle, Washington Sanofi Group

Posted 13 days ago

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Job Description

**Job Title:** Head of Sales and Account Management US Radioligands
**Location:** Remote/Field
**About the Job**
Sanofi Oncology is pioneering the future of precision cancer care with the launch of a novel radioligand therapy (RLT) for gastro-entero-pancreatic neuroendocrine tumors (GEP-NETs), starting with AlphaMedix. To support this transformative innovation, we are seeking a seasoned commercial leader to serve as **Head of Sales & Account Management - Radioligands** .
This pivotal role will build and lead the national field organization from the ground up, with dual responsibility for sales execution and strategic account management across key sites of care. You'll define and implement the go-to-market field model, shape engagement with oncology and RLT centers, and drive commercial success in a fast-moving, high-impact therapeutic space.
Partnering closely with cross-functional teams-including RLT Delivery & Customer Services, Commercial, Patient Support Services, Value & Access and Medical Affairs-you'll help ensure patients receive timely, high-quality treatment at the right place and time.
This position reports to the General Manager, US and Global Brand Lead, Oncology Radioligands, and will play a key role in establishing Sanofi as a leader in radioligand therapy.
We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world.
**Main Responsibilities**
**Go-to-Market Strategy & Execution**
+ Develop and implement the national and regional field strategy for our RLT asset, integrating sales, account management, and service delivery.
+ Design territory structures, customer segmentation, incentive models, and KPIs aligned with launch and growth objectives.
+ Lead field deployment planning based on market dynamics, site readiness, and patient access pathways.
**Team Leadership & Build**
+ Recruit, develop, and manage high performing commercial talent, provide performance oversight to consistently exceed brand objectives and sales goals.
+ Foster a culture of performance, agility, and customer focus across the organization.
+ Provide strategic direction and hands-on coaching to ensure field teams are equipped to navigate complex customer environments.
**Sales & Account Management**
+ Drive commercial performance through strategic customer engagement and data-driven decision-making.
+ Oversee development of integrated account plans that reflect both sales targets and delivery/service needs.
+ Build and sustain strong relationships with clinical experts, key healthcare providers
**Cross-Functional Collaboration**
+ Partner with Marketing, Market Access, Medical Affairs, and RLT Delivery & Customer Services to ensure seamless launch readiness and execution.
+ Represent field insights in cross-functional forums to inform brand strategy, forecasting, and operational decisions.
+ Ensure alignment across internal teams to deliver a cohesive customer experience and maximize commercial impact.
**About You**
**Qualifications**
+ 15+ years of commercial leadership experience in the pharmaceutical or healthcare industry, with a strong focus on oncology or specialty therapeutics.
+ Bachelor's degree; MBA is highly valued.
+ Proven success in building and leading national field teams, ideally in launch environments.
+ Deep expertise in buy-and-bill models, site-of-care transitions, and complex account environments.
+ Track record of developing strategic sales solutions and shaping market access.
+ Exceptional communication, leadership presence, and cross-functional collaboration skills.
+ Comfortable leveraging CRM tools, analytics platforms, and digital engagement strategies with a data-driven mindset.
**Location:** Remote (US-based)
**Travel:** Up to 60% domestic travel to customer sites, internal meetings, and industry events
**Why Choose Us?**
+ Bring the miracles of science to life alongside a supportive, future-focused team.
+ Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally.
+ Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
+ Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave.
This position is eligible for a company car through the Company's FLEET program.
Candidates must complete all fleet safety training and must maintain an acceptable driving record regarding accidents and incidents.
Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
#GD-SG
#LI-GZ
#Remote
#vhd
**Pursue** **_progress_** **, discover** **_extraordinary_**
Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our ALL IN video ( and check out our Diversity Equity and Inclusion actions at sanofi.com ( !
_US and Puerto Rico Residents Only_
Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; natural or protective hairstyles; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
_North America Applicants Only_
The salary range for this position is:
$225,000.00 - $375,000.00
All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs. Additional benefits information can be found through the LINK ( .
Global Terms & Conditions and Data Privacy Statement ( is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions.
With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Discover more about us visiting or via our movie We are Sanofi ( an organization, we change the practice of medicine; reinvent the way we work; and enable people to be their best versions in career and life. We are constantly moving and growing, making sure our people grow with us. Our working environment helps us build a dynamic and inclusive workplace operating on trust and respect and allows employees to live the life they want to live.
All in for Diversity, Equity and Inclusion at Sanofi - YouTube (
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Account & Relationship Management Executive

98507 Tanglewilde, Washington Wolters Kluwer

Posted 9 days ago

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Job Description

**Permanent remote role.** **Preferred candidate will be located in EST or CST.**
As an Account & Relationship Management Executive, you will manage a portfolio of accounts, with a significant role in setting and negotiating product/service terms. You will leverage your deep understanding of business and account needs to create demand for the organization's products and services, driving revenue and ensuring high customer satisfaction.
#Responsibilities:
+ Develop in-depth relationships with key decision-makers in assigned accounts.
+ Conduct thorough needs analysis to align products/services to customer requirements.
+ Negotiate terms and close sales with a high degree of authority.
+ Develop and implement targeted sales strategies.
+ Track and analyze sales performance metrics and tailor strategies accordingly.
+ Conduct regular status meetings with clients to ensure satisfaction and identify opportunities.
+ Provide detailed and accurate sales forecasts.
+ Support clients during the implementation of products/services.
+ Resolve complex customer issues promptly and effectively.
+ Identify opportunities for upselling and cross-selling within the account portfolio.
#Skills:
+ 3+ years' experience in media/advertising sales within the Healthcare and/or Publishing markets.
+ Communication: Excellent verbal and written communication skills.
+ Negotiation: Strong negotiation skills for setting terms and closing deals.
+ Product Knowledge: Solid understanding of the organization's products or services.
+ Sales Strategy: Ability to design and implement targeted sales strategies.
+ CRM Expertise: Advanced use of Salesforce for account management.
+ Problem-Solving: High proficiency in resolving complex customer issues.
+ Analytical Skills: Strong analytical skills for tracking and adapting sales performance.
+ Relationship Building: Exceptional ability to build and maintain long-term client relationships.
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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