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Account Manager

83756 Boise, Idaho Concentrix

Posted 3 days ago

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Job Title:
Account Manager
Job Description
The Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client's customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. The Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable.
**A NEW CAREER POWERED BY YOU**
Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns " **World's Best Workplaces** ," " **Best Company Culture** ," and " **Best Companies for Career Growth** " awards every year? Then an Account Manager position at Concentrix is just the right place for you!
As an Account Manager, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.
**CAREER GROWTH AND PERSONAL DEVELOPMENT**
This is a great opportunity to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
**WHAT YOU WILL DO IN THIS ROLE**
+ Ensure that client's customers are satisfied with our client's services and resolve escalated issues
+ Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals
+ Evaluate our client's customer needs and propose potential solutions
+ Be a single contact for our client's customer
+ Use data to fix customer concerns/roadblocks prohibiting satisfaction
+ Manage external competitive pressures and handle objections
+ Work with multiple partners, building relationships with decision-makers at all levels
+ Manage sales territory and achieving monthly quotas
+ Negotiate in tough situations
+ Identify risk and barriers to success; develop contingency plans
+ Identify opportunities for additional product or service sales
+ Use data to help influence buying/renewal process
+ Work with a team and report directly to a Sales Manager
**YOUR QUALIFICATIONS**
+ 4+ years working in sales or account management
+ Experience in high-volume calling
+ Previous experience with sales and customer experience
+ Enthusiasm for new technology
+ MS Office experience
+ Experience working with Salesforce.com or similar Client Relationship Management tool
+ Experience making decisions under conditions of uncertainty or limited data; evaluate all consequences
+ Experience providing and implementing solutions when needed
**WHAT'S IN IT FOR YOU**
+ The base salary range for this position is $39,700 - $49,600, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
+ DailyPay enrollment option to access pay "early," when you want it
+ Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
+ Health and wellness programs with trained partners to help promote a healthy you
+ Mentorship programs that support your rewarding career journey
+ Work-from-home convenience with company-supplied technologies
+ Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
+ Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
The deadline to apply for this position is November 24th, 2025.
Location:
USA, TN, Work-at-Home
Language Requirements:
Time Type:
Full time
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** Job Applicant Privacy Notice for California Residents ( is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
-English ( ( request a reasonable accommodation please click here ( .
If you wish to review the Affirmative Action Plan, please click here ( .
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Account Manager

83756 Boise, Idaho Ralliant

Posted 3 days ago

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**Tek AMR - Account Manager's Job Description**
Our Americas Sales Organization has a culture that is collaborative and inclusive of others' thoughts and ideas. We are customer obsessed in our daily work, and continuously strive to provide high quality support and engagement to our customers by building and encouraging close partnerships. We are people focused and always looking for opportunities to develop and solve problems that help the business, customers, and our own team members!
An Account Manager will be expected to develop and implement a sales plan (by market/customer and application) to grow Tek's revenue and market share in assigned accounts. This candidate should possess strong strategic sales skillset, knowledge of market/customer base, and knowledge of Tek's solutions, plus desire and capability to learn. Candidates must be able to locally travel in the **Bay area** .
Responsibilities:
+ Build the plans and strategies for developing a successful commercial funnel and exceeding sales goals.
+ Apply Daily Management / Visual Management and Problem Solving to drive organization direction and activity.
+ Maintain direct contact with key customers in assigned territory & monitor customer needs, satisfaction and industry trends' alignment with Tek's strategies and solutions.
+ Proven ability to manage a geographic territory with both direct involvement and channel partners.
+ Build and adapt an individualized customer communication approach to understand needs and remain adaptable to changing customer goals and challenges.
+ Profile and develop relationships with key executives (Managers, Directors, VP's, etc.) within your focus accounts / territory.
+ Optimally engage extensive sales resources including applications engineers, product teams, channel partners & inside sales support
+ Use Dynamics CRM for opportunities, leads, and funnel management.
Qualifications:
+ 5+ years of proven experience in sales and account management.
+ Bachelor's degree in engineering or electrical engineering preferred.
+ Effective time management, problem-solving and analytical skills with the ability to identify and prioritize key customers.
+ Fully developed strategic and tactical sales skills, including ability to assess customer base, prospect, qualify, identify needs & gaps, and apply appropriate solution to win.
+ Consistent record of successfully selling technical products and/or capital equipment by applying a defined sales process.
+ Experience in calling on a diverse sales territory consisting of commercial accounts, Mil/Gov entities, and public universities.
+ Experience in working with diverse channel partners within territory/geography.
+ Shown success in prospecting for and winning new customer/business.
+ Highly motivated self-starter.
+ Strong communication and presentation skills.
+ Ability to travel up to 50% of the year.
#LI-TD1
**Ralliant Corporation Overview**
Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.
We Are an Equal Opportunity Employer
Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at
**About Tektronix**
Tektronix, a wholly owned subsidiary of Ralliant Corporation, is a place where people are challenged to explore the boundaries of what's possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix - join us in revolutionizing a better tomorrow!
We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at
**Bonus or Equity**
This position is also eligible for bonus as part of the total compensation package.
**Pay Range**
The salary range for this sales position (inclusive of sales incentives/commissions in local currency) is -
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Account Manager

83756 Boise, Idaho Actalent

Posted 3 days ago

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Job Description

**Overview**
**_Actalent_** connects passion with purpose and our vision is to impact millions of livesthrough engineering and sciences efforts.
We're looking for a highly motivated **Account Manager {B2B Sales Representative}** to join our team and help us support vital engineering and science initiatives at visionary companies. Building trusted, consultative relationships with our clients is a critical part of our business. If you're enthusiastic about partnering with bright and sharp individuals, understanding clients' business challenges, and collaborating across teams to develop and sell the best solution-keep reading, we might be a great match!
**_About Actalent_**
With global headquarters outside of Baltimore, MD, Actalent has an existing network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, including many of the Fortune 500. We give clients access to specialized experts that drive scale, innovation, and speed to market, supporting engineering and science initiatives that advance how companies serve the world.
Our Aston Carter brand provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies.
**_You Will_**
+ Prospect, cold call and establish a list of target accounts
+ Set and conduct well-prepared face-to-face and virtual meetings with decision makers; get results by asking appropriate questions that qualify business and take advantage of opportunities to create value and meet client needs
+ Win new accounts, expand existing accounts, and provide exceptional service to all active and prospective customers
+ Maximize profitability by negotiating bill rates and terms
+ Partner with recruiting teams and customer support to ensure that the clients' talent needs and the consultants' payroll expectations are met
+ Ensure that client needs are met by thoroughly understanding their requirements and seeking feedback on our performance
+ Communicate account knowledge to team members (recruiters, field support, sales, director) during office meetings
+ Follow a disciplined sales operating rhythm within the CRM (Salesforce) to drive business development, increase future value proposition, and ensure effective execution
**_We Will_**
We commit to providing continued education and training throughout your career to keep your skillset sharp and competitive:
+ You'll take part in a comprehensive, structured training program to prepare you for your role, including role plays, job shadows and teach-backs to create camaraderie and ensure you become a subject matter expert within your industry.
+ Throughout your career at Actalent, you will engage in both formal and informal mentorship programs to progress toward your personal and professional goals.
+ At every step of the way, you will be surrounded by a positive and supportive culture that encourages everyone to help develop themselves and others.
+ Actalent promotes almost exclusively from within. Employees have the opportunity to develop and advance into leadership, management or explore other opportunities across our business.
**_Skills and Qualifications_**
+ Bachelor's degree preferred
+ Experience in customer service, leadership, and/or sales
+ Experience collaborating in a team-oriented environment
+ Interpersonal and verbal communication skills
+ Desire for relationship-based selling
+ Desire to work in a performance-based environment
**_Benefits and Compensation_**
+ **Unlimited commission potential**
+ Base salary of $60,000
+ Our top 10% of account managers earned an average of $11,000 in year one, 145,000 in year two, and 343,000 in year five (2023 data).
+ Monthly car allowance ( 425/month) and monthly cell allowance ( 100/month)
+ **Performance-based incentives**
+ Quarterly bonuses
+ All-expenses-paid annual trip for top performers
+ Company-funded investment plan with paid dividends
+ **Benefits**
+ Healthcare, dental, vision, and 401(k)
+ 20 days paid time off (accrued per year)
+ Employee discounts
+ Tuition reimbursement program
**_Our Culture_**
Actalent is an equal opportunity employer. We are committed to creating and fostering an inclusive environment for all employees. We encourage all employees to bring their most authentic selves to work. To achieve these goals, we offer a range of community groups and service opportunities for all employees.
**_Allegis Group Foundation_**
The Allegis Group Foundation is a central part of our commitment to giving back to the communities in which we work and live. Did you know that the Allegis Group Foundation can accelerate your efforts to create meaningful change in our communities? Incorporated in 2000, this philanthropic arm of our business awards direct grants to nonprofit organizations and provides additional financial support through our Employee/Office Match Program.
We form strategic alliances with national organizations for the contributions they make to the communities we serve, their ability to help our organization make an impact in the marketplace, and the development offerings they have for our internal employees and consultants.
**Check out our Instagram and LinkedIn to see what it's like to be part of our team: instagram.com/weareactalent** **|** ( With Us! ( Notice ( Cookie Settings Privacy Notices ( CA Notice at Collection CA Notice at Collection (for Employees and Job Applicants) ( Your Privacy Choices
At Actalent - we are the bridge connecting talented people to what is possible. The Actalent experience is one of high standards for professional and personal growth, integrity, and inclusivity. We encourage our teams to bring their best to work every day in terms of caring, competitive spirit, and character. Our people lead by example and work with purpose and pride. By committing to foster­ing an inclusive, safe environment, everyone can be their authentic selves. People to Possible.
Our objective is to drive exceptional growth and increased opportunity for our consultants, clients and our colleagues. How we ACT makes a difference and our culture embodies our core values.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, call or for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
**Job ID** _ _
**Category** _Sales_
**Min** _USD $ 0,000.00/Yr._
**Location : Location** _US-ID-Boise_
**Type** _Regular Full-Time_
**Telecommute** _No_
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Senior Account Manager

83756 Boise, Idaho Cayuse Holdings

Posted 3 days ago

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Job Description

**Overview**
**Hybrid in Olympia, WA**
**The Work**
The Senior Account Manager is responsible for leading the strategic direction and overseeing the delivery of all operational requirements for our client's needs. This role focuses on maintaining high levels of performance, ensuring compliance with contractual requirements, and fostering strong relationships with stakeholders. The Account Manager leads cross-functional collaboration, manages SLAs, drives technology integration, ensures operational readiness, and champions continuous process improvement to achieve effective and efficient service delivery that aligns with the Exchange's mission.
This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
**Responsibilities**
**Key Responsibilities**
+ Lead the strategic direction of the client's operations, partnering with key stakeholders to meet client goals and develop new initiatives as the health benefits landscape evolves.
+ Oversee the implementation and adherence to operational policies and procedures to achieve performance excellence.
+ Act as the primary point of contact for the client, ensuring strong relationships and proactive communication between Cayuse and all client stakeholders.
+ Supervise high-performing customer service functions through multi-channel delivery (phone, live chat, email, and self-service support), ensuring adherence to SLAs, data accuracy, and customer satisfaction.
+ Monitor and manage key performance metrics, analyzing trends and results to inform decision-making and recommend process improvements.
+ Collaborate with internal leaders (Operations Manager, Quality Manager, Training Manager) to maintain client operational efficiency, ensure staff readiness, and implement technology solutions like AI chatbots, CRM, and workforce management tools.
+ Drive compliance with privacy, data security, accessibility, and cultural competency standards as outlined in regulatory and contractual frameworks.
+ Lead the transition process during contract implementation or vendor turnover, ensuring operational continuity with minimal customer disruptions.
+ Provide regular progress reports to both Cayuse senior leadership and the client, ensuring full visibility into operational successes and potential challenges.
+ Oversee onboarding and training readiness for all the client's staff, ensuring all team members are fully equipped to deliver high-quality customer support.
+ Implement a strategy for continuous improvement, including staff development, technology adoption, and quality monitoring to ensure customer excellence.
+ Other duties as assigned.
**Qualifications**
**Qualifications - Here's What You Need**
+ Bachelor's degree in Business Administration, Public Health, Healthcare Administration, or a related field.
+ 5+ years of experience managing complex customer service operations, preferably in a health insurance or benefits exchange environment.
+ Proven history of achieving performance goals in multi-channel customer service solutions.
+ Demonstrated ability to oversee and meet strict SLAs while driving customer satisfaction improvements.
+ Familiarity with implementing and operating under federal or state health exchange program requirements.
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills:**
+ Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
+ Exceptional verbal and written communication skills.
+ Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
+ Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
+ Must be self-motivated and able to work well independently as well as on a multi-functional team.
+ Ability to handle sensitive and confidential information appropriately
+ Proficient in MS Office, Word, Outlook, PowerPoint, and Excel.
+ Proven leadership and collaboration abilities, especially in managing cross-functional teams that include Operations, Quality, and Technology staff.
+ Strong knowledge of customer service technologies, including AI/CRM systems, workforce management tools, and advanced reporting solutions.
+ Ability to interpret data and provide actionable insights, driving decisions based on metrics, efficiency trends, and operational standards.
+ Skilled in handling escalations and operational challenges in fast-paced, high-stakes environments.
+ Expertise in compliance with privacy laws, accessibility standards, and other regulatory frameworks.
**Desired Qualifications:**
+ Master's degree in a relevant field (e.g., Business Administration, Public Health)
+ PMP (Project Management Professional) or other management certifications related to customer support or operations.
+ 7+ years of experience managing operations in federally or state-regulated health programs.
+ Experience transitioning operational responsibilities between incumbent and successor vendors.
+ Experience working directly with Washington Healthplanfinder or similar healthcare exchange portals.
**Our Commitment to you / overview of benefits**
+ Medical, Dental and Vision Insurance; Wellness Program
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability options
+ Basic Life and AD&D Insurance (Company Provided)
+ Voluntary Life and AD&D options
+ 401(k) Retirement Savings Plan with matching after one year
+ Paid Time Off
**Reports to: Managing Director**
**Working Conditions**
+ Professional office environment but with periodic travel (up to 10%) to Olympia, WA for meetings or client discussions.
+ Must maintain a reliable home office setup conducive to conducting video and phone conferencing seamlessly. Work may involve evening or weekend hours during critical phases of delivery. Periodic flexibility required during dynamic periods such as Open Enrollment and SLA reporting deadlines.
+ Must be physically and mentally able to perform duties extended periods of time.
+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
+ Must be able to establish a productive and professional workspace.
+ Must be able to sit for long periods of time looking at computer screen.
+ May be asked to work a flexible schedule which may include holidays.
+ May be asked to travel for business or professional development purposes.
+ May be asked to work hours outside of normal business hours.
**Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
**_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._**
**Pay Range**
USD $105,000.00 - USD $125,000.00 /Yr.
Submit a Referral ( find the right opportunity?**
Join ourTalent Community ( orLanguage Services Talent Community ( and be among the first to discover exciting new possibilities!
**Location** _US-_
**ID** _ _
**Category** _Business Development_
**Position Type** _Full-Time Salary Exempt_
**Remote** _Yes_
**Clearance Required** _None_
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NetSuite Account Manager

83756 Boise, Idaho Oracle

Posted 3 days ago

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**Job Description**
**Overview**
NetSuite was the FIRST Cloud ERP company and is experiencing record growth, With over 20,000 customers, NetSuite is outstanding in the market with its ability to work with small startups to large enterprises. Its ability to effectively compete in both of those segments of the market means that NetSuite had and will continue to have a tremendous growth opportunity. Come and join us!
5 reasons to join the NetSuite team:
1. NetSuite is the FIRST and BEST Cloud ERP.
2. Major career opportunities because we close deals and have high growth.
3. NetSuite sales reps engage with amazing customers, partners, and businesses.
4. Our culture is fantastic. Collaborative, high energy with an emphasis on work-balance and wellness
5. We offer amazing training & enablement resources and best of breed benefits.
We are seeking Sales Account Managers with a successful background selling software, hardware or business services in your area. You'll maintain relationships within a portfolio of NetSuite customers to ensure the continued adoption and expansion of NetSuite's cloud-based business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and eCommerce.
**More About the Opportunity:**
+ Upsell and cross-sell business application solutions within an existing base of NetSuite clients.
+ Maintain and develop an active pipeline of forecasted opportunities to meet monthly quota objectives while working through each opportunity with your manager.
+ Drive pipeline velocity activities, including customer references, complete quotes and contract preparation and execution.
+ Network internally with NetSuite Peers/Leadership, Value Added Teams, Marketing and Enablement, etc. to increase sales performance.
+ Work to improve overall customer happiness within assigned customer accounts.
+ Analyze customers business needs, identify strategic partnership opportunities, and develop strategies to ensure customer growth, satisfaction, and retention.
+ Lead and drive sales opportunities through strategic selling, negotiate and close business, and lead the ongoing business relationship with clients.
+ Hybrid - in office role, 20% annual minimum travel requirement for onsite visits with customers.
**About You:**
+ You have a minimum of 4 years of SaaS/Technology sales (or similar) and a desire to succeed.
+ You are a regular on your company's top producer's list and have the stats to back it up.
+ You are known for your tremendous work ethic, laser focus, passion and dedication.
+ You enjoy learning about technology and can translate that into value for customers.
+ You're responsive, adaptable and 100% passionate about results and ownership.
**About the Team:**
+ Strong experience working in collaborative, team-based environments.
+ We value outstanding writing skills and a friendly, thoughtful, and effective communication style.
+ We strive for attention to detail, emotional intelligence, and quick turnaround times.
+ We get stuff done. And fast.
Does this sound like you? If so, we hope to meet you!
#LI-MBOH
**Responsibilities**
Works to achieve maximum sales profitability, growth, and account penetration within an assigned territory. Territory may be combination of geographic, product, industry and other customer / market dimensions. Sells to the territory directly or via partners. The territory that this rep covers does not have an Inside Sales Rep or Field Rep. Utilizes inbound and/or outbound techniques to identify, qualify and close new opportunities. Manages accounts throughout the entire sales process, and collaborates with team members in business development, consulting and support to uncover all customer needs. Responsible for understanding Oracle's product offerings and competitive issues to develop solution proposals encompassing all aspects of the application. Travels to customer sites to identify / develop sales opportunities. Participates in the development, presentation, and sales of a value proposition. Onsite customer presentation with C-levels to negotiate and close strategic and complex deals. Liaises with customer contacts for the purpose of managing the customer relationship, identifying new opportunities and maximizing sales.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from $30.19 to $8.32 per hour; from: 62,800 to 100,500 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 50/50.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC3
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
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Business Account Manager

83756 Boise, Idaho Acosta Group

Posted 3 days ago

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Job Description

**DESCRIPTION**
The **Business Account Manager** will have a deep understanding of both retailer and manufacturer strategies to develop and execute growth plans based on strategic intent set by VP/MD & Client. The Business Account Manager provides direction to Customer Business Managers (CBM's) to optimize annual/quarterly Client business plans. They will be the key point of contact for regional client leadership and will be expected to deliver consistent experiences and outcomes. The Business Account Manager will drive the Business Planning process working closely with cross-functional business partners within the Business Insights, Planning Organization and Channel Teams to improve key metrics based on analysis of promotion, spending, and volume (forecasts and actuals). As well as manage base volume forecasts, item distribution, promotional strategy and innovation.
**RESPONSIBILITIES**
+ Coordinate with CBM's to develop and execute business plans
+ Build and manage strategic plans for respective retailers/wholesalers
+ Align on strategy and plan with Region Broker Managers, Identify Opportunities and threats
+ Feed CM's w/ planning analytics to support Cat/Line reviews, NI presentations, etc.
+ Effective trade fund management and visibility
+ Measure effectiveness of CBM's
+ Align w/Insights lead and be guided by insights specific to Category/Brand, Consumer/Shopper, Channel/Retail dimensions
+ Work with syndicated/other data sources to both manage and inform strategic and tactical trade plans
+ Ad-hoc financial and data analysis, including pre/post event analysis
+ Develop Customer level distribution and merchandising targets with supporting insights and merchandising activation plans for each key initiative
+ Attend Customer Sales Calls with the Customer Manager Team where appropriate
+ Develop and deliver content as part of the CROSSMARK Business Review process
+ Ensure Client's Plans are Built and maintained in CROSSVIEW and the Client's Trade Planning System
**QUALIFICATIONS**
+ Bachelor's degree (B.A.) from a four-year university preferred
+ Work experience in sales or marketing for a minimum of 3-5 years with experience calling on regional/national chain customers
+ Must have leadership, networking, relationship, sales strategy and planning, strategic thinking skills.
+ Excel, Power Point, working knowledge of Nielsen and syndicated data sources
+ Must have ability to effectively prioritize demands and follow through on commitments.
+ **Working Conditions:** Home Office
+ **Travel Requirements:** Minimal- less than 10%
+ **Language Skills:** English is the primary language skill; however, bilingual skills may be required based on business necessity.
**ABOUT US**
CROSSMARK is a part of Acosta Group - a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.
At CROSSMARK, we help leading brands grow by connecting them with shoppers where it matters most-in stores and online. As a trusted sales and marketing agency, we specialize in delivering tailored solutions to drive retail success through strategic merchandising, product demonstrations, and data-driven insights.
We value our people by recognizing everyday wins and fostering a supportive, collaborative environment-both in person and online. Here, achievements are celebrated, work-life balance is prioritized, and everyone feels valued. Diversity is our strength-it fuels innovation, unlocks our potential, and reinforces our commitment to fairness and inclusion. Above all, we foster a growth environment where every team member can connect, develop, and build a fulfilling career.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)
By applying, you agree to our Privacy Policy and Terms and Conditions of Use.
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Acosta, and its subsidiaries, is an Equal Opportunity Employer
**Job Category:** Administration
**Position Type:** Full time
**Business Unit:** Sales
**Salary Range:** $115,000.00 - $135,000.00
**Company:** Crossmark Inc.
**Req ID:** 12250
**Employer Description:** CROSSMARK_EMP_DESC
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Account Manager (East)

83756 Boise, Idaho Dodge Construction Network

Posted 3 days ago

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Job Description

Account Manager (East)
Location: Remote, United States
**Description**
The Account Manager is responsible for growing and retaining their assigned Dodge Construction Network (Dodge) clients by proactively problem solving and determining the path to value for each customer. The customers will primarily be small to medium businesses, including General Contractors, Subcontractors, and other verticals inside the commercial construction industry.
Thisis afull-timepositionandreports directly to theDirector, Regional Sales.
**_Preferred_** **_Location_**
+ This is a remote, home-office based role and candidates located in the continental United States will be considered
+ For this position, there is a preference to hire in New Jersey or the surrounding areas; however, candidates in Eastern or Central time zones will be considered
**_Travel Requirements_**
A willingness to travel as needed for face-to-face meetings with accounts is required
**_Essential Functions_**
+ Responsible for building and maintaining strong relationships with existing clients to include understanding clients' needs, providing support and ensuring customer satisfaction
+ Develop strategies to increase sales and revenue for existing clients including upselling additional products and services, negotiating contracts and identifying new opportunities within the account by developing and executing strategic account plans for key clients, outlining objectives, tactics, and timelines to maximize account growth and retention
+ Develop relationships with existing clients that allow the Account Manager to uncover potential customer dissatisfaction early
+ Overcome objections by reinforcing the value of the products they have purchased from Dodge through customer analytics and ongoing value selling
+ Serve as the primary point of contact for clients, addressing their inquiries, resolving issues and drive value
+ Collaborate with internal teams such as Marketing, Product and Customer Care to meet the clients' specific needs
+ Act as a client advocate within the organization, ensuring that client feedback, concerns, and needs are communicated effectively to relevant departments for prompt resolution and product improvements. - wholly own the customer experience
+ Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches
+ Attain all KPIs designed to improve account retention, including contact rate, upsell, renewal and retention ratios
+ Follow SOPs for all account interactions within standard CRM systems and other tools
+ Ensure that you take advantage of all job, product, and industry-related training opportunities
+ Overall, play a critical role in driving sales growth, fostering strong client relationships, while ensuring customer satisfaction and retention of assigned accounts
**_Education Requirement_**
Bachelor's degree in a related field or equivalent education and work experience
**_Required_** **_Experience_** **_, Knowledge_** **_and Skills_**
+ 3+ years of relevant sales experience
+ Proficiency in desktop software programs (Word, Excel, PowerPoint)
+ Ability to learn SaaS products
+ Basic construction industry knowledge or ability to learn construction industry knowledge
+ Technical skills
+ Superior personal integrity and ownership of outcomes
+ Exceptional communication skills
+ Relationship building and client-centric skills
+ Ability to coach customers on best practices and uncover pain and solution
+ Empathetic small business growth mindset to identify meaningful opportunities for customers benefit
+ SKILLS: Communication/Interpersonal, team building, growth mindset, conflict resolution, organization, effective writing and presentation, problem solving, decision making and time management
**_Preferre_** **_d_** **_Experience_** **_, Knowledge_** **_and Skills_**
+ Working in a SaaS based environment
+ Previous CRM or order management experience
**_About Dodge Construction Network_**
Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.
Dodge is the catalyst for modern construction.
**_Salary Disclosure_**
_Base Salary range: $_ _6_ _0_ _,000-$65_ _,000 Base + UNCAPPED COMMISSIONS!_
This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus.
**_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the_** **_future require sponsorship for employment visa status._**
**_A b_** **_ackground check_** **_is_** **_required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job_** **_and_** **_consistent with all federal state and local ordinances._**
**_Reasonable_** **_Accommodation_**
**_Dodge Construction Network_** **_is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** ** ** **_._**
**_Equal Employment Opportunity Statement_**
**_Dodge Construction Network is an Equal Opportunity Employer._** **_We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people._** **_All employment decisions shall be_** **_based on merit,_** **_qualifications,_** **_and business needs_** **_without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran_** **_status,_** **_pregnancy,_** **_sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._**
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Strategic Account Manager

83756 Boise, Idaho Dodge Construction Network

Posted 3 days ago

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Job Description

Strategic Account Manager
Location: Remote, United States
**Description**
Dodge Construction Network (Dodge) is looking for aStrategic Account Managertomanageits strategic and high valueaccounts.
In this role, you aresolely responsible for expanding the relationship and related revenue within an established set of accounts.The Strategic Account Managertakesaconsultative approachtoidentify and pursuethe rightopportunitiesand decision makers.Successful candidates have aprovenlong-term track recordof retainingandgrowingrevenue.In this role, your primary objectives are to retain and grow client revenue by delivering exceptional value through Dodge's solutions. Success in this role requires strong consultative selling capabilities, deep product expertise, and disciplined account management. The ideal candidate is a quick study and can operate with limitedday-to-daysupervision.
This is a full-time position and reports directly to the Regional Vice President, Enterprise Sales.
**_Preferred Location_**
+ This is a remote,home-officerole and candidates located in thecontinentalUnited States will be considered
+ For this position, there is a preference to hire candidates located in one of the following metro areas: Seattle, WA; Salt Lake City, UT; or Denver, CO
**_Travel Requirements_**
Expected travel is 40-50% for this role.
**_Essential Functions_**
+ Drive revenue expansion and client retention:
+ Actively grow revenue within assigned accounts through upsell and cross-sell strategies, while ensuring high client satisfaction and retention
+ A core measure of success is the ability to consistently expand Dodge's footprint across the client portfolio
+ Identify high-impact opportunities:
+ Pinpoint clients with the highest potential for growth and retention risk
+ Engage proactively with key decision-makers and influencers to open doors and deepen relationships
+ Master Dodge solutions:
+ Attain deep knowledge of Dodge's full product suite and stay current on solution capabilities to serve as a trusted advisor
+ Be able to clearly articulate how each offering can address a client's unique challenges and goals
+ Lead discovery and consultative selling:
+ Conduct thorough discovery to understand the client's business, go-to-market strategy, workflows, and priorities
+ Deliver tailored, value-based solutions aligned to their objectives
+ Present the right combination of Dodge products and services based on client needs and demonstrate how they deliver measurable business impact
+ Manage the end-to-end client experience:
+ Serve as the client's primary point of contact post-sale
+ Ensure a smooth onboarding, continued engagement, and a structured, proactive account management process
+ Build and maintain a strong expansion pipeline:
+ Maintain clear visibility into upsell/cross-sell opportunities, accurately forecast expansion revenue, and execute on a structured plan to meet or exceed assigned growth targets
+ Maintain CRM and reporting discipline:
+ Document all activities, insights, and opportunities in the designated CRM system
+ Deliver timely reports, updates, and forecasts to leadership with accuracy and clarity
+ Represent Dodge with professionalism:
+ Uphold Dodge's brand and values in every interaction
+ Foster long-term client relationships built on trust, transparency, and performance
**_Education Requirement_**
Bachelor's degree or equivalent combination of education and relevant experience
**_Required Experience, Knowledge and Skills_**
+ Minimum of 5 years of proven success in consultative and solution-based selling, preferably within data, analytics, or technology solutions
+ Demonstrated track record of consistently meeting or exceeding monthly, quarterly, and annual revenue growth targets
+ Proven track record of operating in a multi-priority, fast paced environment
+ Proficient in Salesforce, with strong understanding of opportunity management, pipeline tracking, and order processing within a CRM environment
+ Skilled in Microsoft Office applications (Outlook, Word, Excel) with experience delivering client-facing presentations via Teams, Webex, or similar virtual platforms.
+ Exceptional communication skills-written, verbal, and presentation-including the ability to influence, persuade, and lead discussions with individuals and groups
+ Must possess a keen sense of attention to detail, organizational skills and proven customer management skills
**_Preferred Experience, Knowledge and Skills_**
+ A self-starter who is intuitive, curious, confident, tenacious, and bold in pursuing opportunities and growing revenue
+ Knowledge of commercial construction
**_About Dodge Construction Network_**
Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.
Dodge is the catalyst for modern construction.
**_Salary Disclosure_**
Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus.
**_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the_** **_future require sponsorship for employment visa status._**
**_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._**
**_Reasonable Accommodation_**
**_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** ** ** **_._**
**_Equal Employment Opportunity Statement_**
**_Dodge Construction Network is an Equal Opportunity Employer._** **_We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people._** **_All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._**
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#DE-Remote
#DE-
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Channel Account Manager

83756 Boise, Idaho Trellix

Posted 3 days ago

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Job Description

**_Job Title:_**
Channel Account Manager
**About Skyhigh Security:**
Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry. Our mission is to protect the world's data, and because of this, we live and breathe security. We value learning at our core, underpinned by openness and transparency.
Since 2011, organizations have trusted us to provide them with a complete, market-leading security platform built on a modern cloud stack. Our industry-leading suite of products radically simplifies data security through easy-to-use, cloud-based, Zero Trust solutions that are managed in a single dashboard, powered by hundreds of employees across the world. With offices in Santa Clara, Aylesbury, Paderborn, Bengaluru, Sydney, Tokyo and more, our employees are the heart and soul of our company.
Skyhigh Security Is more than a company; here, when you invest your career with us, we commit to investing in you. We embrace a hybrid work model, creating the flexibility and freedom you need from your work environment to reach your potential. From our employee recognition program, to our 'Blast Talks' learning series, and team celebrations (we love to have fun!), we strive to be an interactive and engaging place where you can be your authentic self.
We are on these too! Follow us on LinkedIn ( and ( .
**_Role Overview:_**
The Channel Account Manager, will be responsible for driving net new sales and incremental bookings of existing and new accounts for a complex suite of Skyhigh Security products, solutions, and services through channel partners, systems integrators MSPs, distributors and OEM providers. The role requires in-depth knowledge of security technologies, competitors, and the ability to generate value by delivering successful solutions to customers. The Channel Account Manager is responsible for developing channel partner opportunities, evaluating customer requirements, and creating tailored customer solutions that lead to new bookings.
**About the Role**
The Channel Account Manager will be responsible for driving net new sales and incremental bookings of existing and new accounts for a complex suite of Skyhigh Security products, solutions, and services through channel partners, systems integrators MSPs, distributors and OEM providers. The role requires in-depth knowledge of security technologies, competitors, and the ability to generate value by delivering successful solutions to customers. The Channel Account Manager is responsible for developing channel partner opportunities, evaluating customer requirements, and creating tailored customer solutions that lead to new bookings.
+ Create a prospecting strategy to identify potential sales opportunities with channel partners, develop relationships, build sales pipeline, prepare and present solutions, and negotiate contracts that achieve quarterly channel sales quotas.
+ Manage the channel sales process and leverage internal technical resources as needed to meet partner and customer requirements.
+ Analyze the partner and customer environment, scope customer requirements, and collaborate with technical resources to close channel sales opportunities.
+ Work closely with partners and customers to drive POCs and POVs.
+ Upsell and cross sell Skyhigh Security products and solutions based on partner and customer opportunities.
+ Generate demand with channel partners, resellers and end-user customers to grow mindshare, product awareness, and business relationships.
+ Develop relationships internally with key stakeholders.
+ Engage and present at multiple levels within a partner account including customer stakeholders.
+ Develop account and opportunity plans to improve channel partner strategy.
+ Maintain partner and customer satisfaction.
+ Develop relationships with our channel and service partners to create strategic opportunities.
**About You:**
+ 5-15 years' experience in a channel sales, quota carrying role selling products within the security industry or other disruptive technology sectors (e.g AI/ML) with deep relationships with channel partners and customer stakeholders.
+ Experience generating partner enabled sales opportunities; must have strong prospecting skills, ability to build channel sales pipeline and possess a strong track record of achieving quarterly channel sales quotas.
+ Ability to manage the sales process (MEDDPICC) and negotiate contracts.
+ Deep knowledge of the customer's requirements and security challenges.
+ Strong business acumen and ability to build channel partner and customer relationships. Must be able to interpret and execute opportunities within complex organizations.
+ Ability to engage members of the presales and professional services organizations at multiple stages of the sales cycle including implementing POCs and POVs.
+ Strong relationships with channel partners and system integrators.
+ Must possess excellent presentation skills.
+ Requires working knowledge of consultative sales methodologies, preferably MEDDPICC.
+ 3-5 years' experience with Salesforce and Clari
+ Results oriented, start-up mindset. integrity, confidence, patience, perseverance, interpersonal skills, self-awareness, tech savvy, financial acumen (business case/ROI)
+ Skills: Cyber Security, Account Management, Consultative Selling, Business Planning, Communication, Negotiation, Product Knowledge, Forecasting.
**_Company Benefits and Perks:_**
We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.
+ Retirement Plans
+ Medical, Dental and Vision Coverage
+ Paid Time Off
+ Paid Parental Leave
+ Support for Community Involvement
We're serious about our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
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Principal Technical Account Manager

83756 Boise, Idaho Oracle

Posted today

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Job Description

**Job Description**
Accountable for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle's products and related implementation services. Maximize the customers' use of Support Services, drive a high degree of satisfaction, referenceability and protect/enhance revenue streams. Advocates for customer and becomes a trusted advisor aligning with the stakeholders of their assigned customers. 10+ Years in a customer facing consultative role.
1. Strong Technical Accumen
2. Ability to handle large strategic customer communicating with CIO down to individual contributors
3. Strong knowledge of OCI, Oracle DB and Oracle services solutions
4. Understanding of Oracle or other SaaS implementation and operational support and development processes
**Responsibilities**
This position will be responsible for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle's products. In addition, this position will be a leader in ensuring overall customer satisfaction with Oracle's products and related implementation services.
This position will provide customers with regular assessments on the domains of strategy, process, governance, people and technology accompanied by recommendations for improvement in each area. The TAM will act as the primary liaison between Oracle, the customer, and the customer's system integrator if applicable. He/she will serve as Oracle's services lead to the customer and provide business process, application functionality, technology, and operational expertise by delivering a combination of business specifications analysis, technical consulting, and project management skills. The TAM is responsible for escalating issues across multiple business units within Oracle (e.g. Technical Support, Customer Success Services, Sales, Consulting, Product Development, etc.) and marshalling resources as necessary to resolve problems.
Provide leadership and expertise in the development of new products/services/processes, frequently operating at the leading edge of technology. Demonstrated success at Oracle with 3 years and as a Technical Account Manager for at least 2 years, including involvement in at least 5 successful customer deployments. Recommended 7-10 years of professional Information Systems implementation experience. Demonstrated experience in package systems implementation (CRM, ERP, Fusion SaaS experiences). Understanding of various technical architectures and operating systems including applications, networks, RDBMS, OCI infrastructure, etc. Project Management (PMP) certification or extensive Project Management experience across global and diverse organizations. State and Local government industry experience is desired.
Leading contributor individually and as a team member, providing direction and mentoring to others. Build significant long-term relationships with key customer contacts. Understand the customer's industry, as well as its technical and infrastructure environment, and translate it into Oracle solutions. Work collaboratively with Sales, the Customer Service Manager, and the customers to determine their needs and identify appropriate solutions. Coordinate delivery of Oracle Services. Involvement in at least 5 successful customer engagements, focusing on customer service delivery and management. Conduct periodic Account Planning and Account Reviews, tracking and communicating status on complex projects including risk identification and mitigation recommendations. Execute Project Management principles - managing contract cost, resources and scheduling, scope and risk management. Identify and submit delivery leads for new opportunities and contract renewals. Has detailed knowledge and demonstrated execution of Oracle policies, procedures, reporting, escalation process and delivery tools with complex contracts. May take a project lead role. Work is non-routine and complex, involving the application of advanced technical/business skills in area of specialization.
7-10 years Enterprise implementation experience, IT Service management, Project management or Account Management experience and/or Advanced Educational degree. Project Management or Service Management certification is desirable - ITIL, PMP, Prince2 or University equivalent. Subject Matter expertise in industry or product(s). Ability to effectively communicate and engage with senior executives. Demonstrated expertise in large (multi-site or international) IT projects. Working Globally is desirable.
Location: Remote position for candidates located in the Central or Eastern timezone with a preference for the Northeast.
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Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from $36.06 to $5.63 per hour; from: 75,000 to 178,100 per annum. May be eligible for equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
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