2,215 Account Support jobs in the United States

Account Support Specialist

06067 Rocky Hill, Connecticut HESCO

Posted 21 days ago

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Job Description

Job Type

Full-time

Description

The Account Support Specialist plays a key role in supporting daily sales operations by delivering exceptional customer service and facilitating smooth communication between internal teams and external partners. This position serves as a liaison between customers, vendors, and the Sales team to ensure accurate order processing, timely responses to inquiries, and overall satisfaction throughout the sales cycle. The ideal candidate will be detail-oriented, proactive, and comfortable managing multiple tasks in a fast-paced environment.

Key Responsibilities:

Includes the following, but not limited to:

• Process customer quotes, orders, modifications, and cancellations received via phone or email ensuring accuracy and prompt handling

• Partner closely with Sales to ensure a seamless customer experience and drive satisfaction.

• Monitor and analyze system-generated reports to proactively track open orders and quotes, taking necessary action to resolve delays or issues.

• Maintain and manage the ERP system's backorder report to ensure timely updates and accuracy.

• Assist in the upkeep and accuracy of the CRM system, supporting both Inside Sales and Account Support functions.

• Serve as the primary internal point of contact for customers, collaborating cross-functionally with Sales, Operations, Finance, and the Warehouse to ensure a seamless customer experience.

• Investigate and process customer non-conformances, implementing immediate actions to resolve issues and maintain satisfaction.

• Consistently demonstrate HESCO's core values: Passion, Respect, Initiative, Dependability, and Ethical -the foundation of our culture and commitment.

• Participate in internal and vendor-led training to stay current on industry products, technologies, and systems.

• Provide support to walk-in customers, offering knowledgeable and courteous service.

• Develop a solid understanding of the technical specifications and application use of key products and solutions.

Requirements

Education/Experience/Skills/Abilities: Experience in distribution and/or manufacturing is a plus.

  • High school diploma required; Bachelor's degree is preferred, however relevant experience and strong industry knowledge may be considered in its place.
  • Proficient in Microsoft Outlook, Teams, Word, and Excel, with the ability to perform basic computer tasks efficiently.
  • Demonstrated ability to work effectively both independently and as part of a collaborative team.
  • Strong problem-solving skills with the ability to remain objective, fair, and solution-focused.
  • Capable of managing workload efficiently while maintaining a high level of organization and accuracy.
  • Detail-oriented with a commitment to thorough and precise work.
  • Experience with ERP and CRM systems is preferred.
  • Familiarity with electrical products is a plus.
  • Ability to foster and maintain positive, productive working relationships with colleagues, customers, and vendors.
Work Schedule:
  • Full-time position
  • Monday through Friday
  • 8:00 a.m. to 5:00 p.m.
  • Fully in-office

About HESCO: HESCO is a trusted leader in industrial automation, committed to delivering exceptional service and innovative solutions. We provide a supportive and inclusive work environment where employees are encouraged to grow and succeed.HESCO is an Equal Opportunity Employer. We welcome applicants from all backgrounds and are committed to fostering diversity and inclusion in the workplace.
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Account Support Specialist

54467 Plover, Wisconsin Spotless of Central Wisconsin

Posted 21 days ago

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Job Description

Benefits:

Growth Opportunites

On-the-job Training

Competitive pay

Empowering management

Schedule flexibility

Company car

Qualifications

High school diploma or equivalent

Reliable source of transportation

Must have good communication skills

Must have a high attention to detail

Candidates must be bilingual in Spanish and English. If Spanish is your native language, proficiency in spoken and written English is required. If English is your native language, fluency in spoken and written Spanish is required.

Schedule

M-F; weekends if needed

Start time after 4 PM

Job Summary As an Account Support Specialist, you will be crucial in ensuring client and partner satisfaction by handling their requests efficiently. Your responsibilities will include supporting absent employees, managing the logistics of used and new supplies at client locations, and maintaining regular communication with the District Manager to report on activities and progress.

Responsibilities

Fulfilling client requests

Fill in for employees who are out sick or on vacation

Providing restocking for clients weekly

Reports to the district manager on a regular basis

Reporting on employee performance

Company Overview We are a people company, which means that as an employee, you are a human, not a number. You’re part of the team, your opinion and voice matter, and you’re a relationship, not a transaction.

Core Values:

Providing empathy

Being Flexible

Building Relationships

Consistency

Being Relentless

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Spotless Co. Corporate.

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Account Support Specialist

Myrtle Beach, South Carolina Archetype SC, Inc

Posted today

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Job Description

Job Description

Job Description

Salary: $22/hr +DOE

Account Support Specialist

Are you highly organized, detail-oriented, and excited about supporting fast-paced sales and executive operations? Were looking for a confident, motivated individual to join our team as an Account Support Specialist.

As an Account Support Specialist, youll work directly with executive team members to help maintain organization and ensure coordination across all teams within the company. This dynamic role requires someone ready to wear many hats and adapt to shifting priorities. Youll be at the heart of our sales and project coordination efforts, playing a critical role in maintaining our sales pipeline, supporting executive initiatives, assisting with financial tracking, and fostering strong partner relationships. Your work will help drive business development, enhance internal efficiencies, and support leadership in strategic decision-making.

Location: Myrtle Beach, SC Office (not remote)

Employment Type: Full-time

Salary: $22/hr +DOE

Key Responsibilities:

Sales & Pipeline Management

  • Maintain and update sales pipeline reports and spreadsheets.
  • Support sales and executive teams during weekly pipeline meetings.
  • Support the use of Autotask by the Sales Team.

Customer & Partner Relationship Support

  • Coordinate meetings with customers and partners, acting as the first point of contact.
  • Support ongoing follow-ups and relationship maintenance.

Marketing & Event Coordination

  • Assist with email marketing campaigns and analyze results.
  • Help plan and execute internal events and represent the company at external conferences.

Project Coordination & Executive Support

  • Coordinate weekly project management meetings.
  • Track project progress, staffing forecasts, and project hours.
  • Support pricing, quoting, and proposal development for clients and partners.

Financial & Administrative Support

  • Prepare monthly invoicing reports.
  • Coordinate logistics and cost tracking for industry events and conferences.
  • Other Support functions as required by the executive team.

Required Qualifications:

  • Bachelors degree required or equivalent enterprise experience.
  • Strong Excel and data management skills.
  • Familiarity with Autotask and/or Salesforce is a plus.
  • Excellent written and verbal communication.
  • Detail-oriented, accurate, and highly organized.
  • Self-starter with a strong work ethic and ability to prioritize.
  • Able to work independently and collaboratively.
  • Confident, positive, and professional demeanor.

Preferred Qualifications:

  • Experience leading a project or taking initiative on tasks.
  • Patience and persistence in solving problems and learning new tools.
  • A team player who works well with a variety of personalities and work styles.

Benefits:

  • Competitive wages and performance-based bonuses
  • Comprehensive health, dental, and vision insurance
  • 401K Retirement savings plan with company match
  • Life Insurance
  • Short and Long-term Disability Coverage
  • Opportunities for professional development and career advancement

Check us out at archetypesc.com!

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.

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Account Support Specialist

HomePro

Posted 21 days ago

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Job Description

Join HomePro , Texas’s leader in home automation, security, electrical, and media technology services with over 20 years of excellence. As we continue to expand our team, we are searching for a detail-oriented and driven individual to join us as our next Security Accounts Coordinator. If you enjoy supporting customers and operational teams in a dynamic environment, are passionate about accuracy, and thrive when solving problems, we encourage you to apply today!

About Our Benefits
  • Full-time position with consistent Monday through Friday schedule
  • 401(k) retirement plan with company match
  • On-site gym facilities
  • Paid time off and company holidays
  • Exclusive employee discounts on monitoring plans
  • Comprehensive health, dental, and vision benefits
  • Benefits eligibility after 60 days
  • Competitive starting salary
Key Responsibilities in Security Account Activation & Management
  • Review and process daily activations of pending security accounts to ensure timely and accurate account setup
  • Follow up with relevant group managers for any accounts that require additional information or cannot be completed independently
  • Review and process cancellation requests for security accounts, ensuring all processes adhere to company policy and customer standards
  • Track the addendum pipeline by updating customer billing information, monitoring and updating contracts, and processing rate or equipment changes as necessary
  • Maintain up-to-date documentation and accurate records of all account changes and activities
  • Collaborate with cross-functional teams to ensure a seamless customer experience and compliance with security account guidelines
  • Address account issues and escalations promptly, serving as a key point of coordination between internal departments and management
  • Assist with additional administrative or project-based tasks assigned by department leadership
Essential Skills and Qualifications for Security Account Coordination
  • Strong attention to detail and high degree of accuracy in processing account-related information
  • Excellent verbal and written communication skills
  • Proactive problem-solving abilities and confidence working independently
  • Organizational skills and the ability to manage multiple priorities simultaneously
  • Ability to respectfully and efficiently follow up with colleagues and managers to resolve account issues
  • Experience with billing, contracts, or account management is highly valued
  • Adaptable team player with a positive and professional attitude
  • Basic proficiency with Microsoft Office and database/account management software
Education & Experience Requirements
  • High school diploma or equivalent required
  • Previous administrative, operations, security account coordination, or billing experience preferred
  • Familiarity with the home security or technology service industry is a plus
Grow Your Career with the Security Team at HomePro
  • Be part of a collaborative company recognized across Texas for excellence in home services
  • Support customer satisfaction and operational efficiency through accurate security account activation and maintenance
  • Opportunities for professional development, cross-training, and career advancement

Company URL:

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Internal - Account Support Specialist

89550 Reno, Nevada Z Line

Posted 2 days ago

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Job Description

For internal applicants - must be employed with ZLINE for a minimum of 6 months and must have managers approval to transfer

Position Overview

As an Account Support Specialist, you will play a vital role in supporting our Account Management team and ensuring our partners and customers have the best possible experience. This role is ideal for someone who is detail-oriented, organized, and enjoys working behind the scenes to help things run smoothly. You'll assist with responding to customer reviews and questions, monitoring marketplace pricing, and supporting key projects like competitor research and product updates. You'll also collaborate closely with Account Managers to maintain product accuracy and partner satisfaction. This position involves a mix of communication, problem-solving, and data management, so Excel and organizational skills are a must. We're looking for someone who is proactive, eager to learn, and excited to grow within a fast-paced, high-energy environment!

Requirements

  • High school diploma or GED required
    • Bachelor's degree in Business Administration, marketing, or a related field is preferred
  • Proven experience in customer service is a plus
  • Strong interpersonal and communication skills, with the ability to build rapport and trust with partners
  • Excellent verbal and written communication skills
  • Great organizational and follow-up skills
  • Ability to work independently and collaboratively in a fast-paced environment
Job Duties
  • Partner Customer Service Support: Serve as customer support to our largest partners, ensuring issues are handled in an efficient and productive manner.
  • Review & Question Response: Monitor and respond to product reviews and customer questions across retail and marketplace platforms, maintaining a professional and brand-appropriate tone.
  • Marketplace Pricing Monitoring (MAP Compliance): Regularly track and report on online pricing to ensure adherence to Minimum Advertised Price (MAP) policies; escalate violations and assist with enforcement as needed.
  • Project & Product Support: Assist account managers with product updates, conduct competitor pricing research, content audits, and other ad hoc projects.
  • Data Management & Onboarding: Support account managers with maintaining accurate account records and supporting onboarding for new accounts.


Working Hours & Hours of Operation

Reno, Nevada:

Monday - Thursday 7:00 am - 4:00 pm with a 1-hour lunch, Fridays 8:00 am - 4:30 pm with a 30-minute lunch

EEO

ZLINE Kitchen and Bath, LLC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. ZLINE makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Check out our website and social media to learn more about ZLINE:

zlinekitchen.com

Instagram

Youtube

LinkedIn

X

Facebook

Pinterest
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Temporary Account Support Specialist

66213 Overland Park, Kansas Lockton, Inc.

Posted 3 days ago

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Job Description

Job Summary:

Lockton Affinity, in Overland Park, KS is searching for a Temporary Account Support Specialist to join our Group Benefits team. The person in this position will be the primary service contact for the assigned book of business with group benefits accounts and develop a strong working relationship with both the clients and carriers. This role requires negotiation skills with a strong consultative approach. This position offers a flexible work environment and growth opportunities to increase earnings through client retention and new business acquisition efforts.

YOUR RESPONSIBILITIES

  • Responds to client inquiries and service requests.
  • Provides back-office support to Benefits Account Management team.
  • Set up new groups in benefit administration systems.
  • Provides service support using carrier portals and benefit administration systems.
  • Gathers data necessary to obtain quotes and proposals from health carriers.
  • Develops prospective client proposals for both existing clients and prospective clients.
Requirements:
  • Minimum of a Bachelor's Degree in a business related field and/or equivalent experience in the insurance industry.
  • Preferred experience in the insurance industry, specifically in the employee benefits area.
  • Advanced working knowledge of Microsoft products (Word, Excel, Outlook, PowerPoint, Access) or similar software applications.
  • Must have exceptional time management, and organizational skills.


The preceding job description has been designed to indicate the general nature and level of work performed by Associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of Associates assigned to this position.
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