14 Administration jobs in Ankeny
Senior Installation Administration Professional

Posted 1 day ago
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The Senior Installation Administration Professional establishes and manages relationships with internal and external clients. Coordinates end to end process from the point of sale to members loaded in system, ID cards issued, claims opened for processing and certifications issued. The Senior Installation Administration Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.
**Job Description**
The Senior Installation Administration Professional creates accurate and timely reporting of implementation data, status, and metrics. Serves as the control point for all requirements gathering and dissemination of information to functional areas. Leads post-implementation stabilization process, if applicable. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.
**Responsibilities**
· Overall accountability for the end-to-end implementation process from point of sale to go-live
· Capable of prioritizing and balancing multiple responsibilities and projects, pivoting where necessary
· Implement strategies to streamline processes with a focus on achieving measurable improvements in key performance indicators
· Facilitates innovative client solutions for unique group setup
**Use your skills to make an impact**
**Required Qualifications**
· Bachelor's degree or 3 years equivalent healthcare experience
· Previous relationship management experience
· Experience implementing, managing, or consulting on accounts from 10-100,000 lives/retirees
· Ability to effectively communicate with leadership and peers, inside and outside the organization, both verbal and written
· Project or process management experience
· Proficient with Microsoft suite to include proficiency with Excel (sort pivot tables, compare excel files systematically, etc.)
· Ability to utilize analytical thinking and determine root cause(s) and recommended solution(s) as well as identify trends for preventative action
· Analytical thinker with success in introducing new processes and/or process improvements in operational environments
**Preferred Qualifications:**
· Group Medicare knowledge
· Self-starter who takes initiative, ownership and anticipates future trends accurately
**Additional Information**
Travel 20-25%
To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:
+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
+ Satellite, cellular and microwave connection can be used only if approved by leadership
+ Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
+ Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$71,100 - $97,800 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 07-18-2025
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
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**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our
Lease Administration Senior Analyst

Posted 1 day ago
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Job ID
225887
Posted
23-Jun-2025
Service line
Advisory Segment
Role type
Full-time
Areas of Interest
Property Management
Location(s)
Columbus - Ohio - United States of America, Dallas - Texas - United States of America, Des Moines - Iowa - United States of America, Houston - Texas - United States of America, Indianapolis - Indiana - United States of America, Kansas City - Missouri - United States of America, Louisville - Kentucky - United States of America, Omaha - Nebraska - United States of America, Saint Louis - Missouri - United States of America
**About the Role:**
As a CBRE Lease Administration Senior Analyst, you will be responsible for conducting reconciliations for large clients to ensure operating expenses follow lease terms.
This job is a part of the Lease Administration functional area which focuses on providing real estate portfolio administration, database management, accounts payable and receivable, and audit services.
**What You'll Do:**
+ Compare and evaluate operating expense and tax reconciliation statements received. Verify the expenses charged to clients following lease clauses.
+ Perform full-scope advanced audits for lease administration clients. Request additional information and recommend action for additional audit and recovery.
+ Prepare complex reports of findings and ensure accurate credits and appropriate charges are made and recorded.
+ Prepare CAM reconciliations for accuracy and adherence to business control standards and guidelines.
+ Review high-value contracts to properly identify fees. This includes sharing audit savings, travel reimbursements, etc.
+ Apply general knowledge of standard principles and techniques/procedures to accomplish assigned tasks and solve routine problems.
+ Have a broad knowledge of own job discipline and some knowledge of several job disciplines within the function.
+ Lead by example and model behaviors that are consistent with CBRE RISE values. May convince to reach an agreement.
+ Impact the quality of own work and the work of others on the team.
+ Work primarily within standardized procedures and practices to achieve objectives and meet deadlines.
+ Explain complex information to others in straightforward situations.
+ Heavy administrative and accounting skills are a plus.
**What You'll Need:**
_To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required._
_Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions._
+ Bachelor's Degree preferred with 2-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
+ Understanding of existing procedures and standards to solve slightly complex problems.
+ Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents.
+ In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
+ Strong organizational skills with an inquisitive mindset.
**Why CBRE?**
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.
**Our Values in Hiring**
At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
**Disclaimers**
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
**Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at or via telephone at +1 (U.S.) and +1 (Canada).
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Sr. Manager, Medicaid Contract Administration

Posted 1 day ago
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**Job Overview**
We are currently seeking a dynamic, highly motivated, and experienced individual for the position of Sr. Manager, Medicaid Contract Administration. This position is responsible for managing the Medicaid rebate team in receiving, processing, validating, trouble-shooting Medicaid claims and dispute resolution with state agencies. This position requires a detailed understanding of the life science industry specific to the Medicaid payer landscape. The decisions made in this position affect company sales, pricing discounts, and best price implications. This role also facilitates working relationships with both internal and external customers.
**Job Duties & Responsibilities**
+ Lead operations person for all Medicaid decisions as it relates to Model N implementation and payment process.
+ Experience in processing Medicaid rebates preferably using Model N software application or other similar industry standard software.
+ Investigate, analyze information, and resolve business questions by applying information from various data sources, business rules and system processes.
+ Ability to understand and perform complex rebate and best price calculations.
+ Able to foster and maintain constructive working relationships with customers while resolving business issues dealing with data correctness.
+ Interact with internal departments (Internal Audit, Commercial Insights, Contracting, SOX Compliance, and Legal) to clarify policy compliance requirements and contract language clauses.
+ Keep current on regulatory and industry changes that may impact Medicaid operations.
+ Oversee the Medicaid Dispute Resolution process.
+ Keen attention to detail and ability to conduct repetitive transactions and processes using computer systems.
+ Identifies and resolves discrepancies in submitted data invoices to ensure legitimacy of contract discounts.
+ Ensures detailed accuracy of correct data input into company systems.
+ Maintains service standards in processing data submitted by customers and proactively advises management of issues.
+ Able to identify and recommend improvements in business procedures and outcomes.
+ Create and maintain ongoing SOP documentation for department processes and confirm adherence to final policies and system requirements.
+ Train staff on Medicaid landscape and Model N system navigation.
+ Manage a staff with a concentration on career development.
+ Performs other responsibilities as assigned.
**Key Core Competencies**
+ Six plus years' experience in the healthcare/pharmaceutical industry.
+ Knowledge and experience in common industry software programs (i.e., Model N).
+ Has experience in processing Medicaid rebates preferably using Model N software application or other similar industry standard software.
+ Able to investigate, analyze information, and resolve business questions by applying information from various data sources, business rules and system processes.
+ Proficient in MS Office (Word, Excel, Access, PowerPoint, MS Project, Visio, SharePoint).
+ Customer-focused ability to communicate across all levels of the organization.
+ Excellent written skills required.
+ Strong problem solving, critical thinking, communication, and sound judgment skills.
+ Solid experience in supporting System/application jobs and troubleshooting production issues in complex software solutions.
+ Fast paced environment handling multiple demands.
+ Must be able to exercise appropriate judgment as necessary.
+ Requires a high level of initiative and independence.
+ Strong attention to detail required.
+ High degree of organizational awareness, ability to connect the dots to understand all the interdependency and big picture.
**Education & Experience**
+ Minimum 8 - 12 (w/o Master's) or 6 - 8 years (with Master's) years of relevant experience in biotech or pharmaceutical industry.
The base salary range for this role is $153,920 to $192,400. Base salary is part of our total rewards package which also includes the opportunity for merit-based salary increases, short incentive plan participation, eligibility for our 401(k) plan, medical, dental, vision, life and disability insurances and leaves provided in line with your work state. Our robust time-off policy includes flexible paid time off, 11 paid holidays plus additional time off for a shut-down period during the last week of December, 80 hours of paid sick time upon hire and each year thereafter. Total compensation, including base salary to be offered, will depend on elements unique to each candidate, including candidate experience, skills, education and other factors permitted by law.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
**Confidential Data** : All information (written, verbal, electronic, etc.) that an employee encounters is considered confidential.
**Compliance** : Achieve and maintain Compliance with all applicable regulatory, legal and operational rules and procedures, by ensuring that all plans and activities for and on behalf of Sumitomo Pharma America (SMPA) and affiliates are carried out with the "best" industry practices and the highest ethical standards.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
**Mental/Physical Requirements** : Fast paced environment handling multiple demands. Must be able to exercise appropriate judgment as necessary. Requires a high level of initiative and independence. Excellent written and oral communication skills required. Requires ability to use a personal computer for extended periods of time.
**Sumitomo Pharma America (SMPA)** **is an Equal Employment Opportunity (EEO) employer**
Qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
Sumitomo Pharma Co., Ltd. is a global pharmaceutical company based in Japan with key operations in the U.S. (Sumitomo Pharma America, Inc.), Canada (Sumitomo Pharma Canada, Inc.) and Europe (Sumitomo Pharma Switzerland GmbH) focused on addressing patient needs in oncology, urology, women's health, rare diseases, psychiatry & neurology, and cell & gene therapies. With several marketed products in the U.S., Canada, and Europe, a diverse pipeline of early- to late-stage assets, and in-house advanced technology capabilities, we aim to accelerate discovery, research, and development to bring novel therapies to patients sooner. For more information on SMPA, visit our website ( or follow us on LinkedIn ( .
At Sumitomo Pharma America, our work is guided by the Sumitomo Pharma mission, vision and values, which tie closely to our company's cultural pillars.
**Our** **Mission**
_To broadly contribute to society through value creation based on innovative research and development activities for the betterment of healthcare and fuller lives of people_ _worldwide_
**Our** **Vision**
_For Longer and Healthier Lives, we unlock the future with cutting edge technology and_ _ideas_
Senior Specialist, Provider Network Administration
Posted 1 day ago
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**Job Summary**
Provider Network Administration is responsible for the accurate and timely validation and maintenance of critical provider information on all claims and provider databases. Staff ensure adherence to business and system requirements of internal customers as it pertains to other provider network management areas, such as provider contracts.
**KNOWLEDGE/SKILLS/ABILITIES**
+ Generates and prepares provider-related data and reports in support of Network Management and Operations areas of responsibility (e.g., Provider Services/Provider Inquiry Research & Resolution, Provider Contracting/Provider Relationship Management).
+ Provides timely, accurate generation and distribution of required reports that support continuous quality improvement of the provider database, compliance with regulatory/accreditation requirements, and Network Management business operations. Report examples may include: GeoAccess Availability Reports, Provider Online Directory (including ongoing execution, QA and maintenance of supporting tables), Medicare Provider Directory preparation, and FQHC/RHC reports.
+ Generates other provider-related reports, such as: claims report extractions; regularly scheduled reports related to Network Management (ER, Network Access Fee, etc.).; and mailing label extract generation.
+ Develops and maintains documentation and guidelines for all assigned areas of responsibility.
**JOB QUALIFICATIONS**
**Required Education**
Bachelor's Degree or equivalent combination of education and experience
**Required Experience**
+ 3-5 years managed care experience, including 2+ years in Provider Claims and/or Provider Network Administration.
+ 3+ years' experience in Medical Terminology, CPT, ICD-9 codes, etc.
+ Access and Excel - intermediate skill level (or higher)
**Preferred Education**
Bachelor's Degree
**Preferred Experience**
+ 5+ years managed care experience
+ QNXT; SQL experience
+ Crystal Reports for data extraction
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $77,969 - $106,214 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
Actuary, Life Complex Reinsurance Administration & Monitoring

Posted 1 day ago
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**Work Arrangement:**
Hybrid Preferred : Preferred employee will work 3 days a week in a Lincoln office
**Relocation assistance:** is not available for this opportunity.
**Requisition #:** 74633
**The Role at a Glance**
The Life Reinsurance team at Lincoln is responsible for coordinating reinsurance administration, execution, and monitoring efforts across Lincoln's Life Solutions organization. This expanding team is looking to onboard a data-driven actuary, accountant, accounting systems, or financial reporting expert to develop and maintain strategic reinsurance administration and monitoring processes. This person will play a leadership role in developing monitoring infrastructure on a backlog of transactions, and build infrastructure to administer new & existing life strategic reinsurance transactions. This person will work with deal leads to onboard new transactions into administration & monitoring systems and provide a key feedback loop to finance, reinsurance accounting, and deal leads on business performance and expectations of each transaction.
**What you'll be doing**
·Develops and maintains administration and monitoring infrastructure for strategic reinsurance transactions within the Individual Life line of business.
·Surveys upstream data providers and downstream data customers to develop understanding of how reinsurance data is used throughout Lincoln's information ecosystem.
·Leads development of data processes and reconciliation reports that are efficient, tractable, and instill confidence in the integrity of results for downstream stakeholders and auditors.
·Compiles historical information relating to deal implementation, intention, and performance expectations.
·Captures intentions and risks of strategic reinsurance transactions by understanding analysis performed at the time of deal inception and putting self in the shoes of the individuals/teams who executed the transaction.
·Leads actuaries to transform prior models or develop new models as needed to allow for side-by-side comparison of settlement line items, financial indicators, and deal performance drivers.
·Creates historical reviews on strategic reinsurance transactions, presenting findings to key stakeholders, and setting expectations of key drivers specific to subject transactions.
·Provides feedback to all parties involved in the reinsurance data ecosystem and uses expertise to recognize, probe, and remediate/explain when results are misaligned with expectation.
·Researches problems and questions from stakeholders across the organization, including but not limited to, Accounting, Finance, Life Solutions, M&A.
**What we're looking for**
-4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) (Minimum Required)
-5-7+ Years experience in actuarial science, accounting, accounting systems, or financial reporting that directly aligns with the specific responsibilities for this position
-FSA, ASA with additional years of experience, CPA with additional years of experience, or advanced accounting degree with additional years of experience
-Proficiency and proven ability in model development, process development, or accounting system development.
-Ability to analyze complex information and to evaluate the implications of a course of action or solution.
-Ability to interpret and apply common sense understanding to carry out a variety of instructions furnished in written, oral, or diagram form.
-Ability to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists.
-Define problems, collect data, establish facts and draw valid conclusions.
-Evaluate trends in data or information.
**Application Deadline**
Applications for this position will be accepted through August 31st, 2025 subject to earlier closure due to applicant volume.
**What's it like to work here?**
At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.
**What's in it for you:**
+ Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
+ Leadership development and virtual training opportunities
+ PTO/parental leave
+ Competitive 401K and employee benefits ( Free financial counseling, health coaching and employee assistance program
+ Tuition assistance program
+ Work arrangements that work for you
+ Effective productivity/technology tools and training
The pay range for this position is $93,300 - $169,700 with **anticipated pay for new hires between the minimum and midpoint of the range** and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln's total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln's standard benefits package.
**About The Company**
Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services.
With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach.
Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice.
Lincoln is committed to creating a diverse and inclusive ( environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Follow us on Facebook ( , X ( , LinkedIn ( , Instagram ( , and YouTube ( . For the latest company news, visit our newsroom ( .
**Be Aware of Fraudulent Recruiting Activities**
If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.
Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at if you encounter a recruiter or see a job opportunity that seems suspicious.
**Additional Information**
This position may be subject to Lincoln's Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.
Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees.
Lincoln Financial is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling .
This Employer Participates in E-Verify. See the E-Verify ( notices.
Este Empleador Participa en E-Verify. Ver el E-Verify ( avisos.
Lincoln Financial Group ("LFG") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, veterans status, or genetic information. Opportunities throughout LFG are available to employees and applicants and are evaluated on the basis of job qualifications. We have a drug free work environment and we perform pre-employment substance abuse testing.
Customer Experience Specialist 1-Group Administration

Posted 1 day ago
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As a **Customer Experience Specialist 1** in our Group Administration Contact Center, you'll be making a difference every day. Your day will be filled with answering customers inquiries from both internal and external customers (employer administrators, agents, and employees) related to policies they have with Principal.
**Here are some additional details regarding responsibilities:**
+ Responsible for interacting with customers via inbound / outbound phone calls and ensuring a consistent, positive experience for Principal's customers while incorporating the established service processes in all interactions.
+ Responds and anticipates the customer's needs while navigating several systems and web applications. Understands the customer's' previous interactions with Principal in order to provide an integrated, 360 experience.
+ Builds customer relationships by providing accurate information, communicating the process effectively and solving the customer inquiries real-time.
+ Demonstrates ability to recognize when an interaction needs to be escalated for resolution. Identifies innovation solutions to improve the customer experience and identifies voice of the customer opportunities for the enterprise.
While we're open to remote opportunities, those candidates who reside within 30 miles of the Des Moines, IA and Charlotte, NC Principal offices, would be working in the office with the potential for a hybrid work arrangement in the future.
**Who You Are**
+ 2+ years of customer service experience or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, and education.
+ Experience working within call centers, customer service and/or dental insurance experience preferred.
+ Ability to learn a broad range of benefit and claim products and apply that knowledge by referencing appropriate tools and resources.
+ Excellent typing skills.
+ Ability to quickly learn and navigate within numerous software and web applications.
+ Proficient with desktop applications such as MS Office and Internet browsers.
+ Strong analytical, organizational, problem solving, attention to detail and decision-making skills.
**Salary Range Information**
Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.
**Salary Range (Non-Exempt expressed as hourly; Exempt expressed as yearly)**
$20.19 - $22.40 / hour
**Time Off Program**
Personal Time Off (PTO) is provided to hourly (non-exempt) employees and provides a set amount of accrued time earned each pay period. Employees can use their PTO for vacation, personal or short-term illness.
**Pension Eligible**
Yes
**Additional Information**
**Work Authorization/Sponsorship**
At this time, we're not considering candidates that need any type of immigration sponsorship now or in the future or those needing work authorization for this role. (This includes, but is not limited to students on F1-OPT, F1-CPT, J-1, etc.)
**Nonimmigrant Workers ( and Green Card for Employment-Based Immigrants ( Code of Ethics**
For Principal Global Investors positions, you'll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.
**Experience Principal**
At Principal, we value connecting on both a personal and professional level. Together, we're imagining a more purpose-led future for financial services - and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site ( to learn more about our purpose, values and benefits.
**Principal is an Equal Opportunity Employer**
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
**Posting Window**
We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received. If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date. Please submit applications in a timely manner as there is no guarantee the posting will be available beyond the applicable deadline.
**Original Posting Date**
6/13/2025
**Most Recently Posted Date**
6/13/2025
LinkedIn Remote Hashtag
#LI-Remote
Director, Medicare Administration (Regulatory SME) - REMOTE

Posted 1 day ago
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**Job Summary**
Responsible for the management of the benefits, operations, communication, reporting, and data exchange of the Medicare product in support of strategic and corporate business objectives. Develops infrastructure, standards, and policies and procedures for the Medicare and Dual Eligible Program and participates in the strategic development of its products and services.
**KNOWLEDGE/SKILLS/ABILITIES**
+ Establishes audit controls and measurements to ensure correct processes are established. Develops and performs internal audits/risk assessments, monitoring program for Molina Healthcare departments. Provides post audit findings and recommendations to ensure contractual State and Federal Compliance.
+ Coordinates development of written policies and procedures regarding compliance with local, state and federal guidelines.
+ Establishes member grievance appeals and policies and updates annually or as directed by the Centers for Medicare and Medicaid Services.
+ Establishes non-contracted provider dispute and appeals policies and policies and updates annually or as directed by the Center for Medicare and Medicaid.
+ Responsible for development, implementation, and maintenance of department strategic initiatives.
**JOB QUALIFICATIONS**
**Required Education**
Graduate Degree or equivalent combination of education and experience
**Required Experience**
7-9 years
**Preferred Experience**
10+ years
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $88,453 - $172,981 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
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2026 Administrative Fellowship - Master of Healthcare Administration (Full-Time)
Posted 25 days ago
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2026 Administrative Fellowship - Master of Healthcare Administration (Full-Time)
Admin & Support (Operations, Accounting, HR, HIM, Marketing) Johnston, Iowa
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Description
ChildServe is seeking an Administrative Fellow whose passion is to become a leader in the healthcare industry. ChildServe's Administrative Fellowship Program is a 12-month learning experience commencing in summer of 2026, dedicated to preparing new professionals for future healthcare career success. Fellows will work closely with the leadership team throughout the program on strategic projects that further the organization's mission and vision. Fellows will have exposure to the executive team through mentorship, project work, and meetings. The fellowship consists of core rotations in areas such as Administration, Clinical Operations, Finance, Quality, and Human Resources. Fellows will spend time shadowing and working on projects with key leaders in each of the rotations to gain perspective on day-to-day operations and decisions faced by healthcare leaders.
Join us virtually to learn more about the fellowship on Thursday, June 26, 9:00 a.m. CST. Email (email protected) to receive the link. Please note that as part of our selection process, a virtual interview may be included for candidates selected to advance in consideration for the fellowship position. Invitations for interview will be extended after the close date of September 6th, 2025.We are unable to provide visa sponsorship for individuals participating in the Administrative Fellowship Program.
What You'll Do During the fellowship, individuals will learn about the range of services and programs offered at ChildServe. Individuals will cultivate leadership skills by pursuing areas of interest based on personal and professional goals, as well as contribute to organizational priorities. ChildServe’s Administrative Fellowship Program offers an unparalleled opportunity to learn and grow as a healthcare professional.
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Project Work - Administrative Fellows work closely with leaders on a wide variety of impactful projects throughout the organization. A fellow and program leader will evaluate the project proposals to ensure there is benefit to the fellow’s career development. Ultimately, the project is expected to be mutually beneficial to both the fellow and ChildServe.
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Observational Learning Experiences - Fellows will rotate through a set of experiences that give a broad overview of healthcare administration.
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Professional Development - Each fellow will work closely with a preceptor and organizational leaders to discuss expectations, progress, and next steps. These relationships provide the fellow with a strong connection to the organization and our community. Other opportunities will be available for professional development, introductory/informational meetings, and career-focused networking within the organization and community.
What You'll Need
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Recent attainment (2023 - 2025) of a master's degree in Healthcare Administration program or be on schedule to complete the degree before the fellowship start date in June/July 2026.
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Prefer candidates with a master's degree from a program accredited by the Commission on Accreditation of Healthcare Management Education (CAHME); candidates from non-CAHME programs are accepted for review.
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Healthcare industry experience such as an internship or applicable employment.
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Broad knowledge of current and historical perspectives on healthcare strategy, business management and administration, clinical practice management, clinical research and education, hospital administration and management, finance, human resources and organizational development, information systems, and managed care.
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An ability to maintain positive working relationships and demonstrate sensitivity to, and respect for, a diverse population.
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Demonstration of proficient organizational and time management skills with developed problem-solving skills and decision-making, and ability to prioritize multiple demands.
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Computer skills including Microsoft Office, and ability to proficiently learn new software programs.
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Ability to interpret and follow applicable policies, procedures, and regulations.
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Authorization to work in the US without future visa sponsorship.
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Ability to communicate in English effectively for understanding, in writing and verbally.
Application Requirements:
In addition to completing the online application, please submit these documents by email to (email protected) Please include all attachments in one email.
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Complete applications must be submitted no later than September 6th, 2025. Incomplete applications will not be considered.
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Current resume (one to two pages) including:
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degrees, GPA, college/university, date degrees received/anticipated
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Personal statement (one to two pages) outlining:
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interest in health care administration as a career
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interest in pursuing a fellowship
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qualifications for ChildServe's Administrative Fellowship Program
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how ChildServe and the fellowship align with your career goals and plans
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expected outcomes of the fellowship experience with ChildServe
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career objectives following the fellowship
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Graduate letters of recommendation:
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one academic
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one professional
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Transcripts:
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unofficial transcripts accepted but must state degree awarded/degree conferred
Additional Details
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City: Johnston
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State: Iowa
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Exemption status: Exempt
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Benefits eligible: Yes.
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Schedule: Full Time, Monday-Friday, business hours
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Remote work option: No
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Start date: June/July 2026
Why ChildServe?
ChildServe has earned the title of Top Workplace every year since 2014. Here’s why employees love working here:
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Our work matters. We partner with families to help children with special healthcare needs live a great life.
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We’re not your average non-profit. We serve more than 5800 children each year through over 30 specialty pediatric services in the Ames, Des Moines, Iowa City, and Cedar Rapids areas. Many of our programs are one-of-a-kind.
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Our team rocks. Our teams are filled with people who care about their coworkers, and who believe that collaboration is key to providing exceptional care to children.
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Our learning never stops. As a non-profit dedicated to innovation, we’re proud to help team members gain new certifications, continue their education, take their expertise to the next level, and find new opportunities to advance their career right here at ChildServe.
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We believe we our differences make us great. We are on a continuous journey to create an environment where different perspectives are valued, and all feel safe and welcome.
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We’re moving forward together. Experts across multiple disciplines work together to help kids get the best care possible.
Ready to leave work every day knowing you’ve made a difference for kids and families? Let’s move Forward Together - apply today!ChildServe is an Equal Opportunity Employer.
Front Office Manager III

Posted 1 day ago
Job Viewed
Job Description
Des Moines Sheraton
1800 50th Street
West Des Moines, IA 50266
Front Office Manager III
Full time
**Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence**
**What's in it for you?**
The **Atrium SPIRIT** is a belief in the power of **_Service_** _,_ **_Perseverance_** _,_ **_Inclusion_** _,_ **_Respect_** _,_ **_Innovation_** , and **_Teamwork_** to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.
+ **Career Growth & Learning** - 40% of our management hires are internal promotions!
+ **Invest in Your Future** - 401(k) plan with company match.
+ **Comprehensive Health Coverag** **e** - Medical, dental, and vision insurance options.
+ **Paid Time Off & Vacation** - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
+ **Perks That Fit Your Life** - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
+ **Purpose & Impact** - Make a difference through Atrium's community service and volunteer programs.
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**Profile:**
Telecommute: No
Bonus Eligible: Yes
Direct Reports: Yes - Multiple
Reports To: General Manager or Assistant General Manager
**Salary- $55,000**
**Primary Purpose:**
The primary purpose of the Front Office Manager is to ensure an exceptional guest experience while ensuring all standard operating procedures pertinent to the Front Office Department (including brand and Atrium specific) are being followed.
**Work Performed:**
The Front Office Manager will be tasked with the following duties, responsibilities, and assignments:
+ Manage direct reports by ensuring Associates understand employment practices, recommending employment decisions and corrective action, supporting performance management, and implementing discipline
+ Ensurethat Associates are meeting guest needsand appropriately responding to any guest concernsandescalating as appropriate;
+ Createa best-in-class guest experience by engaging with guests, providing friendlycourteousservice, anticipating guest needs, increasing guest loyalty, and maintaining relationships;
+ Coordinateactivities with other departments to ensure that services are provided in an efficient and timely manner;
+ Ensurefinancial goals of the department and the hotel are being metby managing labor costs; controlling expenses for supplies and equipment, and determining revenue-driving initiatives;
+ Perform or assist with cleaning duties as necessaryensuring the hotel is achievingCleanlinessAssuredStandards;
+ Evaluateand recommendrevenue driving initiativesandmonitorrevenueperformance;
+ Recommendand implement approvedchanges that could improve service and increase operational efficiency;
+ Ability to serve as Manager on Duty;and
+ Any and all other work as required to complete the primary purpose of the position.
**Qualifications:**
**Required Prior Experience:**
Minimum 2 years of hospitality, front desk experience,
Minimum 2 years of prior supervisory experience
**Preferred Prior Experience:**
2 years of night audit experience
**Required Education:**
High school diploma or equivalent
**Preferred Education:**
Bachelor's Degree in related field
**Required Technology:**
Basic computer knowledge, including the Microsoft Suite of Word, Excel, PowerPoint Outlook, and Teams
**Physical:**
Able to lift 50lbs occasionally
Able to lift 10lbs regularly
Able to stand/or walk for duration of scheduled shift
**Other:**
Able to work a flexible schedule to include evenings, nights, weekends, holidays, and special events
**Competencies:**
**(65) Managing Vision and Purpose**
Communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision sharable by everyone; can inspire and motivate entire units or organizations.
**(15) Customer Focus**
Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
**(60) Building Effective Teams**
Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
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_Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations._
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Notice of candidate Privacy Rights: Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business:
**Service**
We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome.
**Perseverance**
We will be better today than we were yesterday.
**Inclusion**
We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization.
**Respect**
We treat others the way we would like to be treated.
**Innovation**
We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience.
**Teamwork**
Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible.
In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization.
**Come grow with us!**
Administrative Assistant

Posted 1 day ago
Job Viewed
Job Description
Job Title: Administrative Assistant
Location: John Deere Des Moines Works - Ankeny, IA
Work Hours: First Shift, 7:00 AM - 4:00 PM (Some flexibility with start time)
Work Arrangement: Hybrid - 3 days onsite / 2 days remote each week
Note: Fully remote candidates and visa sponsorship are not available for this position.
Position Summary:
As an Administrative Assistant, you'll play a key role in keeping daily operations running smoothly. You will support the engineering team by coordinating travel, scheduling meetings, handling light project paperwork, and providing general administrative support. Your organizational skills and attention to detail will make a real impact in helping the team stay efficient and focused.
Key Responsibilities:
+ Travel Coordination: Arrange domestic and international travel for team members, including flights, lodging, transportation, and detailed itineraries.
+ Meeting Support: Schedule and coordinate meetings, prepare agendas, and ensure all meeting logistics are handled.
+ Expense Reporting: Compile and submit travel and expense reports in line with company policies.
+ Project Support: Assist with routine forms, route documents for signatures, and help track basic project-related tasks.
+ Calendar Management: Manage calendars for team leaders and key staff, ensuring alignment on meetings and deadlines.
+ General Administrative Tasks: Order supplies, manage shared resources, and assist with onboarding logistics for new team members.
Additional Information:
+ This position is hybrid: you must be able to work onsite in Ankeny, IA three days per week.
+ Visa sponsorship is not available, now or in the future, for this role.
Ready to Take the Next Step?
If you're an organized administrative professional who enjoys helping teams stay on track, apply today!
Requirements
Required Skills & Experience:
+ 1-3 years of experience in an administrative role, ideally supporting multiple team members.
+ Proficiency in Microsoft Office tools, especially Outlook, Word, Excel, and Teams.
+ Strong written and verbal communication skills.
+ Proven experience with calendar management and coordinating travel arrangements.
+ Excellent attention to detail and organizational skills.
TalentMatch®
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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